WO2016192579A1 - 一种信息处理方法、云服务平台及信息处理系统 - Google Patents

一种信息处理方法、云服务平台及信息处理系统 Download PDF

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WO2016192579A1
WO2016192579A1 PCT/CN2016/083502 CN2016083502W WO2016192579A1 WO 2016192579 A1 WO2016192579 A1 WO 2016192579A1 CN 2016083502 W CN2016083502 W CN 2016083502W WO 2016192579 A1 WO2016192579 A1 WO 2016192579A1
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Prior art keywords
smart home
user
data
analysis result
home devices
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PCT/CN2016/083502
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English (en)
French (fr)
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刘�东
李晓冬
高向军
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四川长虹电器股份有限公司
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Priority to US15/577,244 priority Critical patent/US11054794B2/en
Publication of WO2016192579A1 publication Critical patent/WO2016192579A1/zh

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    • G—PHYSICS
    • G05—CONTROLLING; REGULATING
    • G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B15/00—Systems controlled by a computer
    • G05B15/02—Systems controlled by a computer electric
    • G—PHYSICS
    • G05—CONTROLLING; REGULATING
    • G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B19/00—Programme-control systems
    • G05B19/02—Programme-control systems electric
    • G05B19/418—Total factory control, i.e. centrally controlling a plurality of machines, e.g. direct or distributed numerical control [DNC], flexible manufacturing systems [FMS], integrated manufacturing systems [IMS], computer integrated manufacturing [CIM]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/28—Data switching networks characterised by path configuration, e.g. LAN [Local Area Networks] or WAN [Wide Area Networks]
    • H04L12/2803—Home automation networks
    • H04L12/2816—Controlling appliance services of a home automation network by calling their functionalities
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/28—Data switching networks characterised by path configuration, e.g. LAN [Local Area Networks] or WAN [Wide Area Networks]
    • H04L12/2803—Home automation networks
    • H04L12/2823—Reporting information sensed by appliance or service execution status of appliance services in a home automation network
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/40—Support for services or applications
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
    • H04L67/125—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks involving control of end-device applications over a network
    • G—PHYSICS
    • G05—CONTROLLING; REGULATING
    • G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B2219/00—Program-control systems
    • G05B2219/20—Pc systems
    • G05B2219/25—Pc structure of the system
    • G05B2219/25168—Domotique, access through internet protocols
    • G—PHYSICS
    • G05—CONTROLLING; REGULATING
    • G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B2219/00—Program-control systems
    • G05B2219/20—Pc systems
    • G05B2219/26—Pc applications
    • G05B2219/2642—Domotique, domestic, home control, automation, smart house
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/10—Protocols in which an application is distributed across nodes in the network

Definitions

  • the present invention relates to the field of electronic technologies, and in particular, to an information processing method, a cloud service platform, and an information processing system.
  • smart home devices For example: smart TV, smart refrigerator, smart air conditioner, smart smoke stove, etc.
  • smart home devices there are multiple smart home devices in a home.
  • users can only manage smart home devices one by one according to the corresponding manual and their own experience.
  • the embodiment of the invention provides an information processing method, a cloud service platform and an information processing system, which are used to solve the technical problem that the user manages the smart home device with low efficiency in the prior art. It provides a technical solution for efficient management of smart home devices. The management of smart home devices by users no longer relies on the manuals and their own experiences corresponding to smart homes, which improves the efficiency of users managing multiple smart home devices.
  • an embodiment of the present invention provides an information processing method, which is applied to a cloud service platform, where the method includes: receiving device operation data and user data sent by a smart home control device, where the device operation data and a location
  • the user data is as follows: at least two smart homes are used by the user.
  • the smart home control device controls the at least two smart home devices to collect device operation data of the at least two smart home devices and user data of the user;
  • an embodiment of the present invention provides a cloud service platform, including:
  • connection module for connecting to a smart home control device
  • a receiving module configured to receive device running data and user data sent by the smart home control device, where the device running data and the user data are respectively: in a process in which the user uses at least two smart home devices,
  • the smart home control device controls the at least two smart home devices to collect device operation data of the at least two smart home devices and user data of the user;
  • a processing module configured to analyze the device running data and the user data, generate an analysis result, and determine whether the analysis result meets a preset condition
  • a sending module configured to send the analysis result to the user equipment of the user when the analysis result satisfies the preset condition, so that the user can receive and output the analysis result based on the user equipment
  • the at least two smart home devices are managed.
  • an embodiment of the present invention provides an information processing system, including:
  • At least two smart home devices At least two smart home devices
  • the smart home control device is connected to the at least two smart home devices, and is configured to control, when the user uses the at least two smart home devices, the at least two smart home devices to collect the at least two smart home devices Device operation data of the device and user data of the user;
  • the smart home control device is configured to send the device operation data and the user data to a cloud service platform connected to the smart home control device, where the cloud service platform is configured to run data on the device and
  • the user data is analyzed to generate an analysis result; and in the analysis When the result meets the preset condition, the analysis result is sent to the user equipment of the user, so that the user can manage the at least two smart home devices based on the analysis result received and output by the user equipment.
  • An embodiment of the present invention provides an information processing method applied in a cloud service platform, where the method includes: receiving device operation data and user data sent by a smart home control device, where the device operation data and the user data
  • the smart home control device controls the at least two smart home devices to collect device operation data of the at least two smart home devices and the user of the user, respectively, in a process in which the user uses at least two smart home devices.
  • Data analyzing the device operation data and the user data to generate an analysis result; determining whether the analysis result satisfies a preset condition; and when the analysis result satisfies a preset condition, transmitting the analysis result to the User equipment of the user, to enable the user to manage the at least two smart home devices based on the analysis result received and output by the user equipment.
  • the cloud service platform is used to collect the device operation data of the smart home device and the user data of the user, and provide the user with guidance information for managing at least two smart home devices through the analysis result generated by the analysis of the device operation data and the user data.
  • FIG. 1 is a block diagram of a cloud service platform according to an embodiment of the present invention
  • FIG. 2 is a block diagram of an information processing system according to an embodiment of the present invention.
  • FIG. 3 is a block diagram of a smart home device according to an embodiment of the present invention.
  • FIG. 4 is a flowchart of an information processing method according to an embodiment of the present invention.
  • the embodiment of the present invention provides an information processing method, a cloud service platform, and an information processing system, and the overall solution of the solution is as follows:
  • the cloud service platform is used to collect the device operation data of the smart home device and the user data of the user, and provide the user with guidance information for managing at least two smart home devices through the analysis result generated by the analysis of the device operation data and the user data.
  • An embodiment of the present invention provides an information processing method, which is applied to a cloud service platform.
  • the cloud service platform can be a cloud computer with data processing and data transmission functions.
  • FIG. 1 is a block diagram of a cloud service platform according to an embodiment of the present invention.
  • the cloud service platform 10 provided by the embodiment of the present invention includes: a connection module 11, a receiving module 12, a processing module 13, and a sending module 14.
  • the processing module 13 is connected to the connection module 11, the receiving module 12, and the sending module 14. The following is a detailed description of each module included in the cloud service platform.
  • the connection module 11 is configured to connect to the smart home control device.
  • the smart home control device is: a smart home remote controller, a mobile terminal, or a wearable device.
  • the connection module can be connected to the smart home control device through a wired network or a wireless WIFI.
  • the connection module 11 is specifically a wireless network card.
  • the receiving module 12 is configured to receive device running data and user data sent by the smart home control device, where the device running data and the user data are respectively: in a process in which the user uses at least two smart home devices, The smart home control device controls the at least two smart home devices to collect device operation data of the at least two smart home devices and a user of the user data;
  • the smart home control device collects device operation data of at least two smart home devices in the process of using at least two smart home devices, and also collects user data of the user, and the smart home control device passes the connection module 11 After being connected to the cloud service platform, the collected device operation data and user data are sent to the processing module 13.
  • the processing module 13 is configured to analyze the device running data and the user data, generate an analysis result, and determine whether the analysis result meets a preset condition, for example, determining whether the analysis result is used to recommend to the user. a usage mode of the at least two smart home devices; or determining whether the analysis result indicates that a smart home device is faulty in the at least two smart home devices; or determining whether the analysis result characterizes the at least two smart devices Software for smart home devices in home devices needs to be updated.
  • the sending module 14 is configured to: when the processing module 13 determines that the analysis result meets the preset condition, send the analysis result to the user equipment of the user, so that the user can receive and output based on the user equipment.
  • the analysis result manages the at least two smart home devices.
  • the user equipment is: a smart home device, a mobile terminal, or a wearable device.
  • the cloud service platform provided by the embodiment of the present invention analyzes device operation data and user data sent by the smart home control device, and the device operation data and user data are collected by the smart home device, so the cloud service platform and the smart home control device, There is data transmission between smart home devices.
  • an information processing system including a smart home control device and at least two smart home devices is provided. Please refer to FIG. 2.
  • FIG. 2 is a block diagram of an information processing system according to an embodiment of the present invention.
  • the information processing system 20 includes at least two smart home devices 21 and smart home control devices 22.
  • At least two smart home devices 21 include: smart home devices 1, smart home devices 2 to smart home devices n.
  • Smart home devices can be: smart TVs, smart refrigerators, smart air conditioners, smart smoke stoves, etc.
  • each smart home device in at least two smart home devices 21 will be described in detail.
  • smart home devices include:
  • a first device connection module 31 configured to connect to the smart home control device
  • the first receiving module 32 is configured to receive a data collection instruction sent by the smart home control device
  • the data collection module 33 is configured to collect device operation data of the at least two smart home devices and user data of the user;
  • the first sending module 34 is configured to send the device running data and the user data to the smart home control device.
  • the smart home control device includes:
  • a second device connection module 41 configured to connect the at least two smart home devices and the cloud service platform
  • the second sending module 42 is configured to send a data collection instruction to the at least two smart home devices during a process of using the at least two smart home devices, and to send the device to the cloud service platform. Running data and the user data;
  • the second receiving module 43 is configured to receive the device running data and the user data that are sent by the at least two smart home devices.
  • the information processing system 20 is also connected to the cloud service platform 10.
  • FIG. 4 is a flowchart of an information processing method according to an embodiment of the present invention.
  • the information processing method provided by the embodiment of the present invention is applied to the cloud service platform shown in FIG. 1.
  • the information processing method includes the following steps:
  • Step 51 Receive device operation data and user data sent by the smart home control device, where the device operation data and the user data are respectively: in a process in which the user uses at least two smart home devices, the smart home control The device controls the at least two smart home devices to collect operation data of the at least two smart home devices and data of the user;
  • Step 52 Perform analysis on the device operation data and the user data to generate an analysis result.
  • Step 53 Determine whether the analysis result meets a preset condition
  • Step 54 When the analysis result meets a preset condition, send the analysis result to the user equipment of the user, so that the user can receive and output the analysis based on the user equipment. As a result, the at least two smart home devices are managed.
  • step 51 the implementation process of step 51 will be described in detail.
  • each of the at least two smart home devices includes a data acquisition module, and has the functions of collecting device operation data and user data.
  • the device running data may be information of the device itself, such as a hardware model, a service life, a software version, etc., and may also be data generated during the running of the device, such as a running state of the device.
  • User data can be the user's usage habits.
  • the smart home device is connected to the second device connection module of the smart home control device through the first device connection module, and the smart home device is controlled by the smart home device, and the smart home control device sends the data collection instruction to the smart home device through the second sending module.
  • the first receiving module of the smart home device collects the device operation data and the user data through the data collection module, and then sends the data to the smart home control device through the first sending module, and the smart home control device receives the second receiving module through the second receiving module.
  • Device operation data and user data is connected to the second device connection module of the smart home control device through the first device connection module, and the smart home device is controlled by the smart home device, and the smart home control device sends the data collection instruction to the smart home device through the second sending module.
  • the smart home control device is connected to the connection module of the cloud service platform through the second device connection module, and sends the device operation data and user data to the cloud service platform through the second sending module.
  • the cloud service platform receives device operation data and user data through the receiving module.
  • step 52 is performed.
  • the processing module of the cloud service platform analyzes the device operation data and the user data, and generates an analysis result. Since there are multiple data of device operation and multiple user data, the processing module analyzes a large amount of data and generates analysis results.
  • step 53 is performed to determine whether the analysis result satisfies the preset condition.
  • the method includes: determining whether the analysis result is used to recommend a usage mode of the at least two smart home devices to the user; or determining whether the analysis result indicates that the smart home device has a failure of the at least two smart home devices; Or determining whether the analysis result indicates that the software of the at least two smart home devices having the smart home device needs to be updated.
  • the processing module of the cloud service platform analyzes multiple user data, it is possible to obtain a usage mode of multiple users using the smart home device, and then the analysis result can be For: What is the usage pattern of most users using smart home devices, and then recommend the usage patterns used by most users to users.
  • the processing module of the cloud service platform analyzes the running data of multiple devices, and by comparing the running data of the smart home device of the same model, it can be determined whether the smart home device used by the user is faulty. Therefore, the analysis result can be: the smart home device used by the user is faulty.
  • the processing module of the cloud service platform analyzes the running data of multiple devices, so that the software versions of the smart home devices of the same model can be obtained. By comparing the software versions of the smart home devices of the same model, the user can determine the use of the software. Whether the software of the smart home device needs to be updated. Further, the analysis result may be: the smart home device used by the user needs a software update.
  • step 54 can be performed.
  • the sending module sends the analysis result to the user equipment of the user, and the user equipment receives and outputs the analysis result, and the user performs at least two smart homes according to the analysis result.
  • the device is managed.
  • the user equipment when the analysis result is used to recommend the usage mode used by most users to the user, the user equipment may be the smart home device itself used by the user, or may be a mobile terminal or a smart home control device.
  • the sending module of the cloud service platform sends the analysis result to the user equipment, and the user equipment receives and outputs the analysis result, the user knows the usage mode used by most users, and then sets the usage mode of the smart home device to be recommended by the cloud service platform. Use the mode, or control the usage mode of the smart home device through the smart home control device to the recommended usage mode of the cloud service platform.
  • the user device may be the smart home device itself used by the user, or may be a mobile terminal or a smart home control device.
  • the sending module of the cloud service platform sends the analysis result to the user equipment, and then outputs the fault information on the user equipment, and the user knows that the smart home equipment is faulty, and the user equipment notifies the maintenance personnel to repair the smart home equipment.
  • the user device may be the smart home device itself used by the user, or may be a mobile terminal or a smart home controller. Equipment.
  • the sending module of the cloud service platform sends the analysis result to the user equipment, and then outputs the software version update information on the user equipment, the user knows that the software of the smart home device needs to be updated, and then updates the software of the smart home device to the latest version, or through the smart home.
  • the control device controls the software update of the smart home device to the latest version.

Abstract

一种信息处理方法、云服务平台及信息处理系统，所述方法应用于云服务平台，包括：接收智能家居控制设备发送的设备运行数据和用户数据，所述设备运行数据和所述用户数据分别为：在用户使用至少两个智能家居设备的过程中，所述智能家居控制设备控制所述至少两个智能家居设备采集所述至少两个智能家居设备的运行数据和所述用户的用户数据（51）；对所述设备运行数据和所述用户数据进行分析，产生分析结果（52）；判断所述分析结果是否满足预设条件（53）；在所述分析结果满足预设条件时，发送所述分析结果给所述用户的用户设备，以使所述用户能够基于所述用户设备接收并输出的所述分析结果对所述至少两个智能家居设备进行管理（54）。

Description

一种信息处理方法、云服务平台及信息处理系统
本申请要求在2015年5月29日提交中国专利局、申请号为201510290320.X、发明名称为“一种信息处理方法、云服务平台及信息处理系统”的中国专利申请的优先权，其全部内容通过引用结合在本申请中。
技术领域
本发明涉及电子技术领域，尤其涉及一种信息处理方法、云服务平台及信息处理系统。
背景技术
随着电子技术的发展，越来越多的智能家居设备走进了千家万户。例如：智能电视、智能冰箱、智能空调、智能烟灶等。通常一个家庭内配置有多个智能家居设备，对多个智能家居设备，用户只能根据对应的使用手册和自己的经验对智能家居设备逐一进行管理。
随着家庭内配置的智能家居设备越来越多，用户管理只能家居设备也越来越麻烦。可见，现有技术中并未向用户提供高效管理智能家居设备的技术方案。
发明内容
本发明实施例提供了一种信息处理方法、云服务平台及信息处理系统，用以解决现有技术中用户管理智能家居设备效率低的技术问题。提供了一种对智能家居设备进行高效管理的技术方案，用户对智能家居设备的管理不再依赖于智能家居对应的使用手册和自己的经验，提高了用户管理多个智能家居设备的效率。
第一方面，本发明实施例提供了一种信息处理方法，应用于云服务平台，所述方法包括：接收智能家居控制设备发送的设备运行数据和用户数据，其中，所述设备运行数据和所述用户数据分别为：在用户使用至少两个智能家 居设备的过程中，所述智能家居控制设备控制所述至少两个智能家居设备采集所述至少两个智能家居设备的设备运行数据和所述用户的用户数据；
对所述设备运行数据和所述用户数据进行分析，产生分析结果；
判断所述分析结果是否满足预设条件；
在所述分析结果满足预设条件时，发送所述分析结果给所述用户的用户设备，以使所述用户能够基于所述用户设备接收并输出的所述分析结果对所述至少两个智能家居设备进行管理。
第二方面，本发明实施例提供了一种云服务平台，包括：
连接模块，用于连接智能家居控制设备；
接收模块，用于接收所述智能家居控制设备发送的设备运行数据和用户数据，其中，所述设备运行数据和所述用户数据分别为：在用户使用至少两个智能家居设备的过程中，所述智能家居控制设备控制所述至少两个智能家居设备采集所述至少两个智能家居设备的设备运行数据和所述用户的用户数据；
处理模块，用于对所述设备运行数据和所述用户数据进行分析，产生分析结果，并判断所述分析结果是否满足预设条件；
发送模块，用于在所述分析结果满足所述预设条件时，发送所述分析结果给所述用户的用户设备，以使所述用户能够基于所述用户设备接收并输出的所述分析结果对所述至少两个智能家居设备进行管理。
第二方面，本发明实施例提供了一种信息处理系统，包括：
至少两个智能家居设备；
智能家居控制设备，与所述至少两个智能家居设备连接，用于在用户使用所述至少两个智能家居设备的过程中，控制所述至少两个智能家居设备采集所述至少两个智能家居设备的设备运行数据和所述用户的用户数据；
其中，所述智能家居控制设备用于将所述设备运行数据和所述用户数据发送给与所述智能家居控制设备连接的云服务平台，所述云服务平台用于对所述设备运行数据和所述用户数据进行分析，产生分析结果；并在所述分析 结果满足预设条件时，发送所述分析结果给所述用户的用户设备，以使所述用户能够基于所述用户设备接收并输出的所述分析结果对所述至少两个智能家居设备进行管理。
本发明实施例中的上述一个或多个技术方案，至少具有如下一种或多种技术效果：
本发明实施例提出了一种应用在云服务平台中的信息处理方法，所述方法包括：接收智能家居控制设备发送的设备运行数据和用户数据，其中，所述设备运行数据和所述用户数据分别为：在用户使用至少两个智能家居设备的过程中，所述智能家居控制设备控制所述至少两个智能家居设备采集所述至少两个智能家居设备的设备运行数据和所述用户的用户数据；对所述设备运行数据和所述用户数据进行分析，产生分析结果；判断所述分析结果是否满足预设条件；在所述分析结果满足预设条件时，发送所述分析结果给所述用户的用户设备，以使所述用户能够基于所述用户设备接收并输出的所述分析结果对所述至少两个智能家居设备进行管理。
利用云服务平台收集智能家居设备的设备运行数据以及用户的用户数据，通过对设备运行数据以及用户数据的分析产生的分析结果，向用户提供对至少两个智能家居设备进行管理的指导信息，解决了现有技术中用户管理智能家居设备效率低的技术问题。提供了一种对智能家居设备进行高效管理的技术方案，用户对智能家居设备的管理不再依赖于智能家居对应的使用手册和自己的经验，提高了用户管理多个智能家居设备的效率。
附图说明
图1为本发明实施例提供的一种云服务平台的模块图；
图2为本发明实施例提供的一种信息处理系统的模块图；
图3为本发明实施例中的智能家居设备的模块图；
图4为本发明实施例提供一种信息处理方法的流程图。
具体实施方式
为了解决现有技术中出现的用户管理智能家居设备效率低的技术问题，本发明实施例提出了一种信息处理方法、云服务平台及信息处理系统，其解决方案总体思路如下：
利用云服务平台收集智能家居设备的设备运行数据以及用户的用户数据，通过对设备运行数据以及用户数据的分析产生的分析结果，向用户提供对至少两个智能家居设备进行管理的指导信息，解决了现有技术中用户管理智能家居设备效率低的技术问题。提供了一种对智能家居设备进行高效管理的技术方案，用户对智能家居设备的管理不再依赖于智能家居对应的使用手册和自己的经验，提高了用户管理多个智能家居设备的效率。
下面结合说明书附图对本发明实施例的主要实现原理、具体实施过程及其对应能够达到的有益效果进行详细的阐述。
本发明实施例提供了一种本发明实施例提供了一种信息处理方法，应用于云服务平台。云服务平台可以为云端计算机，具有数据处理及数据传输功能。
请参考图1，图1为本发明实施例提供的一种云服务平台的模块图。本发明实施例提供的云服务平台10包括：连接模块11、接收模块12、处理模块13、发送模块14。其中，处理模块13与连接模块11、接收模块12、发送模块14均连接。下面对云服务平台包括的各个模块做详细说明。
连接模块11，用于连接智能家居控制设备。本发明实施例中，智能家居控制设备为：智能家居遥控器、移动终端或可穿戴式设备。连接模块具体可以通过有线网络或者是无线WIFI与智能家居控制设备连接，当通过无线WIFI与智能家居控制设备连接时，连接模块11具体为无线网卡。
接收模块12，用于接收所述智能家居控制设备发送的设备运行数据和用户数据，其中，所述设备运行数据和所述用户数据分别为：在用户使用至少两个智能家居设备的过程中，所述智能家居控制设备控制所述至少两个智能家居设备采集所述至少两个智能家居设备的设备运行数据和所述用户的用户 数据；
具体来讲，智能家居控制设备在用户使用至少两个智能家居设备的过程中，采集至少两个智能家居设备的设备运行数据，同时还采集用户的用户数据，在智能家居控制设备通过连接模块11连接至云服务平台后，将采集到的设备运行数据和用户数据发送至处理模块13。
处理模块13用于对所述设备运行数据和所述用户数据进行分析，产生分析结果，并判断所述分析结果是否满足预设条件，例如：判断所述分析结果是否用于向所述用户推荐所述至少两个智能家居设备的使用模式；或判断所述分析结果是否表征所述至少两个智能家居设备中有智能家居设备发生故障；或判断所述分析结果是否表征所述至少两个智能家居设备中有智能家居设备的软件需要更新。
发送模块14，用于在处理模块13判断所述分析结果满足所述预设条件时，发送所述分析结果给所述用户的用户设备，以使所述用户能够基于所述用户设备接收并输出的所述分析结果对所述至少两个智能家居设备进行管理。其中，用户设备为：智能家居设备、移动终端或可穿戴式设备。
本发明实施例提供的云服务平台对智能家居控制设备发送的设备运行数据和用户数据进行分析，而设备运行数据和用户数据是智能家居设备采集到的，所以云服务平台与智能家居控制设备、智能家居设备之间存在数据传输。本发明实施例中，提供一种包括智能家居控制设备和至少两个智能家居设备的信息处理系统。请参考图2，图2为本发明实施例提供的一种信息处理系统的模块图。信息处理系统20包括：至少两个智能家居设备21和智能家居控制设备22。
如图2所示，至少两个智能家居设备21，包括：智能家居设备1、智能家居设备2至智能家居设备n。智能家居设备可以为：智能电视、智能冰箱、智能空调、智能烟灶等。
首先对至少两个智能家居设备21中每个智能家居设备进行详细说明。
请参考图3，智能家居设备包括：
第一设备连接模块31，用于连接所述智能家居控制设备；
第一接收模块32，用于接收所述智能家居控制设备发送的数据采集指令；
数据采集模块33，用于采集所述至少两个智能家居设备的设备运行数据和所述用户的用户数据；
第一发送模块34，用于向所述智能家居控制设备发送所述设备运行数据和所述用户数据。
接下来对智能家居控制设备22做详细说明。
请参考图2，智能家居控制设备包括：
第二设备连接模块41，用于连接所述至少两个智能家居设备和所述云服务平台；
第二发送模块42，用于在用户使用所述至少两个智能家居设备的过程中，向所述至少两个智能家居设备发送数据采集指令，还用于向所述云服务平台发送所述设备运行数据和所述用户数据；
第二接收模块43，用于接收所述至少两个智能家居设备发送的所述设备运行数据和所述用户数据。
如图2所示，信息处理系统20还与云服务平台10相连。
请参考图4，图4为本发明实施例提供的一种信息处理方法的流程图。本发明实施例提供的信息处理方法应用于图1所示的云服务平台。信息处理方法包括以下步骤：
步骤51：接收智能家居控制设备发送的设备运行数据和用户数据，其中，所述设备运行数据和所述用户数据分别为：在用户使用至少两个智能家居设备的过程中，所述智能家居控制设备控制所述至少两个智能家居设备采集所述至少两个智能家居设备的运行数据和所述用户的数据；
步骤52：对所述设备运行数据和所述用户数据进行分析，产生分析结果；
步骤53：判断所述分析结果是否满足预设条件；
步骤54：在所述分析结果满足预设条件时，发送所述分析结果给所述用户的用户设备，以使所述用户能够基于所述用户设备接收并输出的所述分析 结果对所述至少两个智能家居设备进行管理。
首先对步骤51的实现过程做详细说明。
在用户使用至少两个智能家居设备的过程中，至少两个智能家居设备中每个智能家居设备都包括数据采集模块，具有采集设备运行数据和用户数据的功能。其中，设备运行数据可以是设备本身的信息，如硬件型号、使用年限、软件版本等，还可以是设备在运行过程中产生的数据，如设备运行状态等。用户数据可以是用户的使用习惯。
智能家居设备通过第一设备连接模块与智能家居控制设备的第二设备连接模块连接，智能家居设备受智能家居设备的控制，智能家居控制设备通过第二发送模块向智能家居设备发送数据采集指令，智能家居设备的第一接收模块接收到数据采集指令后，通过数据采集模块采集设备运行数据和用户数据，然后通过第一发送模块发送至智能家居控制设备，智能家居控制设备通过第二接收模块接收设备运行数据和用户数据。
智能家居控制设备通过第二设备连接模块与云服务平台的连接模块相连，通过第二发送模块将设备运行数据和用户数据发送至云服务平台。云服务平台通过接收模块接收设备运行数据和用户数据。
在云服务平台通过步骤51获得设备运行数据和用户数据后，执行步骤52。
具体来讲，云服务平台的处理模块对设备运行数据和用户数据进行分析，产生分析结果。由于设备运行数据有多个，用户数据也有多个，所以处理模块对大量数据进行分析，产生分析结果。
然后执行步骤53：判断分析结果是否满足预设条件。包括：判断所述分析结果是否用于向所述用户推荐所述至少两个智能家居设备的使用模式；或判断所述分析结果是否表征所述至少两个智能家居设备有智能家居设备发生故障；或判断所述分析结果是否表征所述至少两个智能家居设备中有智能家居设备的软件需要更新。
具体来讲，因为云服务平台的处理模块对多个用户数据进行分析，所以可以获得多个用户使用智能家居设备的使用模式是什么，进而分析结果可以 为：大多数用户使用智能家居设备的使用模式是什么，然后向用户推荐大多数用户所使用的使用模式。
或者云服务平台的处理模块对多个设备运行数据进行分析，通过比较同一型号的智能家居设备的运行数据，可以确定用户所使用的智能家居设备是否发生故障。所以分析结果可以为：用户所使用的智能家居设备发生故障。
或者云服务平台的处理模块对多个设备运行数据进行分析，所以可以获得多个同一型号的智能家居设备的软件版本是什么，通过比较同一型号的智能家居设备的软件版本，可以确定用户所使用的智能家居设备的软件是否需要更新。进而分析结果可以为：用户所使用的智能家居设备需要软件更新。
根据执行步骤53后获得的判断结果，可以执行步骤54。
具体来讲，在云服务平台的处理模块判断分析结果满足预设条件时，通过发送模块发送分析结果给用户的用户设备，用户设备接收并输出分析结果，用户根据分析结果对至少两个智能家居设备进行管理。
举例来讲，在分析结果用于向用户推荐大多数用户所使用的使用模式时，用户设备可以是用户所使用的智能家居设备本身，还可以是移动终端或智能家居控制设备。云服务平台的发送模块将分析结果发送至用户设备，用户设备接收并输出分析结果，用户获知大多数用户所使用的使用模式是什么，然后设置智能家居设备的使用模式为云服务平台所推荐的使用模式，或者通过智能家居控制设备控制智能家居设备的使用模式为云服务平台所推荐的使用模式。
在分析结果表征用户所使用的智能家居设备发生故障时，用户设备可以是用户所使用的智能家居设备本身，还可以是移动终端或智能家居控制设备。云服务平台的发送模块将分析结果发送至用户设备，然后在用户设备上输出故障信息，用户获知智能家居设备发生故障，通过用户设备通知维修人员对智能家居设备进行维修。
在分析结果表征用户所使用的智能家居设备的软件需要更新时，用户设备可以是用户所使用的智能家居设备本身，还可以是移动终端或智能家居控 制设备。云服务平台的发送模块将分析结果发送至用户设备，然后在用户设备上输出软件版本更新信息，用户获知智能家居设备的软件需要更新，然后更新智能家居设备的软件为最新版本，或者通过智能家居控制设备控制智能家居设备的软件更新为最新版本。
尽管已描述了本发明的优选实施例，但本领域内的技术人员一旦得知了基本创造性概念，则可对这些实施例做出另外的变更和修改。所以，所附权利要求意欲解释为包括优选实施例以及落入本发明范围的所有变更和修改。
显然，本领域的技术人员可以对本发明进行各种改动和变型而不脱离本发明的精神和范围。这样，倘若本发明的这些修改和变型属于本发明权利要求及其等同技术的范围之内，则本发明也意图包含这些改动和变型在内。

Claims (9)

  1. 一种信息处理方法，其特征在于，应用于云服务平台，所述方法包括：
    接收智能家居控制设备发送的设备运行数据和用户数据，其中，所述设备运行数据和所述用户数据分别为：在用户使用至少两个智能家居设备的过程中，所述智能家居控制设备控制所述至少两个智能家居设备采集所述至少两个智能家居设备的运行数据和所述用户的用户数据；
    对所述设备运行数据和所述用户数据进行分析，产生分析结果；
    判断所述分析结果是否满足预设条件；
    在所述分析结果满足预设条件时，发送所述分析结果给所述用户的用户设备，以使所述用户能够基于所述用户设备接收并输出的所述分析结果对所述至少两个智能家居设备进行管理。
  2. 如权利要求1所述的方法，其特征在于，所述判断所述分析结果是否满足预设条件，包括：
    判断所述分析结果是否用于向所述用户推荐所述至少两个智能家居设备的使用模式；或
    判断所述分析结果是否表征所述至少两个智能家居设备有智能家居设备发生故障；或
    判断所述分析结果是否表征所述至少两个智能家居设备中有智能家居设备的软件需要更新。
  3. 一种云服务平台，其特征在于，所述云服务平台包括：
    连接模块，用于连接智能家居控制设备；
    接收模块，用于接收所述智能家居控制设备发送的设备运行数据和用户数据，其中，所述设备运行数据和所述用户数据分别为：在用户使用至少两个智能家居设备的过程中，所述智能家居控制设备控制所述至少两个智能家居设备采集所述至少两个智能家居设备的设备运行数据和所述用户的用户数据；
    处理模块，用于对所述设备运行数据和所述用户数据进行分析，产生分析结果，并判断所述分析结果是否满足预设条件；
    发送模块，用于在所述分析结果满足所述预设条件时，发送所述分析结果给所述用户的用户设备，以使所述用户能够基于所述用户设备接收并输出的所述分析结果对所述至少两个智能家居设备进行管理。
  4. 如权利要求3所述的云服务平台，其特征在于，所述处理模块用于：
    判断所述分析结果是否用于向所述用户推荐所述至少两个智能家居设备的使用模式；或
    判断所述分析结果是否表征所述至少两个智能家居设备中有智能家居设备发生故障；或
    判断所述分析结果是否表征所述至少两个智能家居设备中有智能家居设备的软件需要更新。
  5. 一种信息处理系统，其特征在于，所述系统包括：
    至少两个智能家居设备；
    智能家居控制设备，与所述至少两个智能家居设备连接，用于在用户使用所述至少两个智能家居设备的过程中，控制所述至少两个智能家居设备采集所述至少两个智能家居设备的设备运行数据和所述用户的用户数据；
    其中，所述智能家居控制设备用于将所述设备运行数据和所述用户数据发送给与所述智能家居控制设备连接的云服务平台，所述云服务平台用于对所述设备运行数据和所述用户数据进行分析，产生分析结果；并在所述分析结果满足预设条件时，发送所述分析结果给所述用户的用户设备，以使所述用户能够基于所述用户设备接收并输出的所述分析结果对所述至少两个智能家居设备进行管理。
  6. 如权利要求5所述的系统，其特征在于，所述至少两个智能家居设备中每个智能家居设备包括：
    第一设备连接模块，用于连接所述智能家居控制设备；
    第一接收模块，用于接收所述智能家居控制设备发送的数据采集指令；
    数据采集模块，用于采集所述至少两个智能家居设备的设备运行数据和所述用户的用户数据；
    第一发送模块，用于向所述智能家居控制设备发送所述设备运行数据和所述用户数据。
  7. 如权利要求6所述的系统，其特征在于，所述智能家居控制设备包括：
    第二设备连接模块，用于连接所述至少两个智能家居设备和所述云服务平台；
    第二发送模块，用于在用户使用所述至少两个智能家居设备的过程中，向所述至少两个智能家居设备发送数据采集指令，还用于向所述云服务平台发送所述设备运行数据和所述用户数据；
    第二接收模块，用于接收所述至少两个智能家居设备发送的所述设备运行数据和所述用户数据。
  8. 如权利要求5-7中任一权项所述的系统，其特征在于，所述用户设备为：智能家居设备、移动终端或可穿戴式设备。
  9. 如权利要求5-7中任一权项所述的系统，其特征在于，所述智能家居控制设备为：智能家居遥控器、移动终端或可穿戴式设备。
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