WO2016090676A1

WO2016090676A1 - Service time saving system and method

Info

Publication number: WO2016090676A1
Application number: PCT/CN2014/094600
Authority: WO
Inventors: 张贯京; 陈兴明; 葛新科; 张少鹏; 方静芳; 高伟明; 克里斯基捏⋅普拉纽克; 古列莎⋅艾琳娜; 波达别特⋅伊万; 梁昊原
Original assignee: 深圳市前海安测信息技术有限公司; 深圳市易特科信息技术有限公司; 深圳市贝沃德克生物技术研究院有限公司
Priority date: 2014-12-11
Filing date: 2014-12-23
Publication date: 2016-06-16
Also published as: CN104504622A

Abstract

A service time saving system, which adopts a service time deposit card (20) to uniquely identify a server or a customer. A client (30) sends service content or service request content to a service platform (10), or selects service request content or service content from the service platform (10). When the server provides service to the customer in a service center (40), the service center (40) reads an identification code of the server and records the service time, and sends the identification code and the service time to the service platform (10). The service platform (10) stores and manages personal information and service information of the holder of the service time deposit card (20). Therefore, saving and consumption of the service time are realized, and innovation needs of the current society for a service mode are satisfied.

Description

Service time savings system and method

Technical field

The present invention relates to the field of information technology, and in particular, to a service time saving system and method.

Background technique

The aging of the population has led to an increase in the old-age dependency coefficient, and the burden on the family and the society to support the elderly has increased. In China, the family is still the main place for old-age care. Whenever possible, the vast majority of the elderly want to live in the family. This is the traditional habit of China. Whether it is home-based care or retirement in the nursing home, it depends on the society to provide various services for the needs of the elderly. For home-based care, due to the limitations of the time of the children, the old people's dependence on their children will gradually turn to seek support from the society, especially single elderly people; living in nursing homes, elderly apartments for those who cannot live at home or can not live completely at home For the elderly, how to provide appropriate services for their different characteristics, so that they also feel like living in the home, in order to enjoy their old age, this is the most urgent service for the elderly, and the proportion of this group of people It will continue to rise and further requirements will be placed on the corresponding aged service facilities and places. The above situation has had a considerable impact on the traditional pension model. Therefore, it is necessary to seek a new model of old-age care services, which will enable the elderly in the future to accumulate the old-age service time when they are young, and to be able to rely on themselves when they are old or physically ill.

In addition to old-age services, various people-oriented family services (such as moonrises, hourly workers, babysitters, maintenance workers, etc.) that exist in society can be used to serve others in advance, so as to accumulate and store service time for their future service needs. The service industry of “I am for everyone, everyone is for me”, there is currently no service time savings system and method for this demand in the prior art.

Summary of the invention

The main object of the present invention is to construct a service time saving system and method for meeting the current social demand for service models.

To achieve the above object, the present invention provides a service time saving system.

The service time savings system includes at least one service platform, at least one service time savings card, at least one client, and at least one service center:

The service platform is configured to store and manage personal information and service information of the service time savings card holder;

The service time savings card is bound with an identification code for uniquely identifying a server or a server;

The client is configured to send service demand content or service content to the service platform, or to select a service demand content or service content from the service platform;

The service center is configured to provide a service place for the server and the serviceee, read an identifier of the service provider, record a service time, and send the identification code and the service time to the service platform.

In one embodiment, the service time saving system further includes at least one monitoring center, the monitoring center is configured to obtain a service feedback situation of the service provider to the service provider, and send the service feedback result to the service platform.

In one embodiment, the service platform is further configured to modify the service time according to a preset rule according to a service feedback result of the monitoring center.

In one embodiment, the service platform is further configured to record, according to the identifier code and the service time sent by the service center, an identifier of the server, an identifier of the server corresponding to the service requirement content, and Service content, service start time, and service end time;

And converting the service time into an equal service time based on the preset unit time according to the service content, and subtracting the equal service time from the service time savings card of the service provider and accumulating the service time of the service provider In the savings card.

In one of the embodiments, the service platform is further configured to accumulate and/or subtract equal service time between different service time savings cards.

In one embodiment, the service platform is further configured to: when the equal service time accumulated in the service time savings card of the service provider exceeds a preset service time and the age of the service provider exceeds a preset age, Stop deducting the equal service time in the service time savings card.

The present invention also provides a service time saving method, the service time saving method comprising the following steps:

The client selects the service requirement content from the service platform;

The service center reads the service provider's identification code and records the service time, and sends the service provider's identification code and service time to the service platform;

The service platform records, according to the identifier code and the service time, the server identifier code, the service provider identifier code corresponding to the service requirement content, the service content, the service start time, and the service end time;

The service platform converts the service time into an equal service time based on the preset unit time according to the service content, and subtracts the equal service time from the service time savings card of the service provider and accumulates the service to the service provider. Time savings card.

In one embodiment, the service time saving method further includes the following steps:

The service platform accumulates and/or subtracts equal service hours between different service time savings cards.

The service platform corrects the service time according to a preset rule according to the service feedback result sent by the monitoring center.

When the equal service time in the service time savings card of the service provider exceeds a preset service time, the service platform stops subtracting the equal service time in the service time savings card.

The technical solution of the present invention adopts the above technical solution, and the technical effect is that the service time saving system uniquely identifies the server or the serviced person by using the service time savings card, and sends the service content or the service demand content to the service platform through the client, or from the The service platform selects the service demand content or the service content. When the service provider provides the service to the service provider, the service center reads the service provider's identification code and records the service time, and the identification code and the service time. Sended to the service platform, the service platform stores and manages the personal information and service information of the service time savings card holder, thereby realizing the saving and consumption of the service time, and satisfying the current social demand for the service mode.

DRAWINGS

1 is a schematic structural diagram of a service time saving system according to a first preferred embodiment of the present invention;

2 is a schematic structural diagram of a service time saving system according to a second preferred embodiment of the present invention;

3 is a schematic flow chart of a service time saving method according to a first preferred embodiment of the present invention;

4 is a schematic flow chart of a service time saving method according to a second preferred embodiment of the present invention;

5 is a schematic flow chart of a service time saving method according to a third preferred embodiment of the present invention;

FIG. 6 is a schematic flow chart of a service time saving method according to a fourth preferred embodiment of the present invention.

The implementation, functional features, and advantages of the present invention will be further described in conjunction with the embodiments.

detailed description

It is understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.

In an embodiment, as shown in FIG. 1, the service time saving system includes at least one service platform 10, at least one service time savings card 20, at least one client 30, and at least one service center 40:

The service platform 10 is configured to store and manage personal information and service information of the service time savings card holder;

The service time savings card 20 is bound with an identification code for uniquely identifying a server or a server;

The client 30 is configured to send service demand content or service content to the service platform, or to select service demand content or service content from the service platform;

The service 40 is configured to provide a service place for the server and the serviceee, read an identifier of the service provider, record a service time, and send the identification code and the service time to the service. Service platform.

In an embodiment, the service platform 10 includes at least one server, the server includes at least one database and management software, and the database is configured to store holder personal information of the service time savings card, where the personal information includes However, it is not limited to the identification code, name, age, date of birth, ID number, address, etc.; service information includes service serial number, service date, service provider identification code, service provider identification code, service content, service start time, Service end time, service feedback status, equal service time, etc., the service serial number can be jointly generated by the service date + server identification code + the service identification code, or by the service date + the current serial number (the current serial number can be from the natural number) 1 starts to accumulate and sequentially generates, which is not limited herein, and can be uniquely determined once.

The management software is used to manage the above information, including querying, adding, deleting, modifying, updating, etc. of the above information. The management software is further configured to manage the service requirement content and the service content sent by the client, where the service requirement content refers to the service requirement content sent by the service provider to the service platform by the client according to the needs of the client, where the service requirement content includes However, it is not limited to the service identifier, the service demand date, the required service time, and the specific content of the service requirement. The specific content of the service requirement may include the service type, the age, gender, and skill requirements of the service provider.

In an embodiment, when the service provider sends the service demand content to the service platform 10 through the client 30, the service platform 10 determines the equal service time in the service time savings card of the serviced person according to the current service demand content. Whether it can meet the equal service time spent by the service demand, if the demand is not met, the result is fed back to the client, and the client 30 is prompted to have insufficient balance in the service time savings card; if satisfied, the The service demand content is stored in the database for the server to choose. Similarly, the server can also send the service content to the service platform 10 through the client 30, the service content includes but is not limited to the age, gender and skills of the service provider, and the service platform 10 stores it in the database for being served. Choose.

In an embodiment, the service time savings card 20 is bound with an identification code for uniquely identifying a server or a server. The service time savings card 20 can be a common magnetic card or a smart card with a storage function chip, which can be read by the card reader in a contactless or contact manner and is in the service platform 10 The recorded identification code is matched. In summary, the serial number of the service time savings card 20 is bound to an identification code that represents a unique one or a server.

In an embodiment, the client 30 is an APP installed on the smart terminal, and the service provider sends the service requirement content to the service platform through the client 30, or selects a service provider from the service platform 10. The service content is selected; the server sends the service content to the service platform 10 through the client 30, or selects the service demand content sent by the service provider from the service platform 10. In actual application, both the server and the serviced person can send the demand and selection requirements to the service platform 10 through the client 30.

In an embodiment, the service center 40 is configured to provide a service place for the server and the serviced person, and may be disposed in a service provider's home, a nursing home, a day care center, a neighborhood care center, and the like. In an embodiment, the service center 40 includes at least a card reader and a computer processing system for reading the service provider's identification code and recording the service through the card reader before the server starts serving the serviced person. At the start time, after the service provider starts the service service, the service provider records the service end time through the card reader. The computer processing system reads the identification code in the card reader and the service time, and transmits the service provider's identification code and the service time to the service platform. The server stores and manages the identifier of the server and the service time.

The service time saving system provided by the embodiment of the present invention uses a service time savings card to uniquely identify a server or a serviced person, and sends a service content or a service demand content to a service platform through a client, or selects a service demand content or service from the service platform. Content, when the service provider provides services to the service provider in the service center, the service center reads the identification code of the service provider and records the service time, and sends the identification code and the service time to the service platform, and the service platform pairs The personal information and service information of the service time savings card holder are stored and managed, thereby realizing the saving and consumption of the service time, and satisfying the current social demand for the service mode.

2, FIG. 2 is a schematic structural diagram of a service time saving system according to a second preferred embodiment of the present invention;

On the basis of the first preferred embodiment shown in FIG. 1, the service time saving system in this embodiment further includes at least one monitoring center 50, and the monitoring center 50 is configured to obtain service feedback of the service provider to the service provider. And sending service feedback results to the service platform 10. Specifically, the monitoring center 50 can obtain the service status of the service provider by the service provider by means of a telephone return visit or sending a request to the client, including whether the service skill meets the standard required in the service requirement content, and whether the service time satisfies the serviced condition. The requirements of the person, the attitude of the service is friendly, etc., and sent to the serviced person to score the service quality through questionnaires. The monitoring center 50 transmits the above service feedback result to the service platform 10. Through the monitoring of the monitoring center 50, it can provide supervision and guarantee for the normal and orderly operation of the service time saving system, and ensure the vital interests of the service providers and service providers.

In one embodiment, the service platform 10 corrects the service time according to a preset rule according to the service feedback result sent by the monitoring center 50. Specifically, when the service platform 10 receives the service feedback result that does not satisfy the service demand of the service provider, the service platform 10 subtracts the preset service rate based on the actual service time of the service time savings card 20 corresponding to the service provider. A service time, and the corrected service time and the reason for the correction are fed back to the server through the client. By checking the feedback, if the situation is true, the service time can be recovered by providing the service to the serviced person again; if the situation is not true, the actual situation can be fed back to the monitoring center 50, and the monitoring center 50 will serve The feedback result is sent to the service platform 10 again, and the service platform 10 corrects the service time according to the preset rule again according to the service feedback result. The purpose of setting this amendment rule is to be able to effectively supervise the quality of service, improve the quality of service, and urge the service provider to perform services according to the content of the pre-agreed service requirements to obtain reasonable equal service time.

In one embodiment, the service platform 10 records the identifier of the service provider, the identification code of the service provider corresponding to the service requirement content, and the service according to the identification code and the service time sent by the service center 40. Content, service start time, and service end time; and converting the service time into an equal service time based on the preset unit time according to the service content, and subtracting the equal amount from the service time savings card of the serviceee The service time is added to the service provider's service time savings card. Specifically, the service time is an actual service time, and the equal service time refers to a virtual time calculated according to a service type according to a preset unit time. For example, you can use the life care as the preset unit time. The conversion rules for other service contents and unit time are as follows:

Conversion rules for service content and unit time (× left for service content, × right for proportional coefficient with unit time):

(1) Life care × 1;

(2) Housekeeping and convenience, property maintenance category × 1.5 (consumable materials are provided by the service provider);

(3) Spiritual Culture and Entertainment × 1;

(4) psychological comfort service × 1.5;

(5) Health care × 2.

The conversion rules can be configured in the system according to actual needs, and the service content can also be added to the system as the social development needs. The advantage of converting service time to equal service time is that on the one hand, it is convenient to record the value of service time, on the other hand, it is not limited to exchange the same service content for the same service demand, and it can be relatively fair according to different service content and service time. Under the conditions, the equivalent service time is converted into different services.

In one embodiment, the service platform 10 is further configured to: when the equal service time accumulated in the service time savings card of the service provider exceeds a preset service time and the age of the service provider exceeds a preset age , stop subtracting the equal service time in the service time savings card. For example, when the service platform 10 detects that the equal service time accumulated in the service time savings card of the service provider exceeds 5000 hours and the age of the service provider exceeds 65 years old, stopping the subtraction of the equal service time in the service time savings card That is, the service provider can enjoy free services for life. In the actual system application, the service provider is encouraged to accumulate the same service time by serving others when young, so that the service provider can enjoy the free service of others when he is old. The accumulated equal service time does not include the equal service time accumulated from other service time savings cards, and only includes the equal service time that the service provider himself accumulates by service for others to prevent the equal amount from being accumulated from other service time savings cards. The service time method reaches the preset equal service time and enjoys the lifetime free service.

In one of the embodiments, the service platform 10 is further configured to accumulate and/or subtract equal service hours between different service time savings cards. The service platform 10 accumulates and/or subtracts between different service time savings cards according to the request of the client 30. For example, the child can serve other people, and the service platform accumulates the equal service time for the service time savings card. When the parent needs the service but does not have enough equal service time, the client requests the service platform and requests to hold from the customer. The service time savings card is deducted from the equal service time value and accumulated in the service time savings card held by the parent. After receiving the request, the service platform may accumulate the service time by subtracting the child's service time savings card to the service time. In the parent's service time savings card, in order to increase the equal service time in the parent service time savings card, the parent can then send the service demand content to the service platform through the client to obtain the service provider. Or you can apply for the child service time savings card, the mother card is held by the parents, the child card is held by the minor child, the mother card holder makes a request to the service platform through the client, and the service platform will serve the same time in the daughter card. Accumulate and/or subtract between the mother card and the parent card, that is, the same family can exchange the same amount of service time. Or when an agreement is reached between the holders of different service time savings cards, the client makes a request to the service platform through the client, and the service platform accumulates and/or subtracts the equal service time between the different service time savings cards. In one embodiment, the service platform defines an equal amount of service time that is deducted daily or monthly or annually for a service time savings card by setting a limit value.

The present invention also provides a service time saving method for realizing storage and consumption of service time based on the above service time saving system.

Referring to FIG. 3, FIG. 3 is a schematic flowchart of a service time saving method according to a first preferred embodiment of the present invention;

As shown in FIG. 3, from the perspective of the server, the service time saving method includes the following steps:

S10: The client selects a service requirement content from the service platform;

The service requirement content refers to a service demand content sent by the service provider to the service platform by the client according to the needs of the user, and the service requirement content includes but is not limited to the service identifier, the service demand date, the required service time, and the service. The specific content of the demand, etc., the specific content of the service demand may include the type of service, the age, gender, and skill requirements of the service provider. In an embodiment, when the service provider sends the service demand content to the service platform through the client, the service platform determines, according to the current service demand content, whether the equal service time in the service time savings card of the service provider can be satisfied. The equal service time spent by the service requirement, if the demand is not met, the result is fed back to the client, prompting the client to have insufficient balance in the service time savings card held by the client; if satisfied, the service demand content is stored For the server to choose in the database. Similarly, the server can also send the service content to the service platform through the client, the service content includes but is not limited to the age, gender and skills of the service provider, and the service platform stores it in the database for the server to select. No matter what way, a service supply and demand relationship is finally formed, which is determined to be stored in the service platform. The service provider selects a specific service requirement content from the service platform to serve the serviced party according to its own conditions.

S20: the service center reads the identifier of the service provider and records the service time, and sends the identifier code and the service time of the server to the service platform;

In an embodiment, the service center is configured to provide a service place for the server and the serviced person, and may be set in a service provider's home, a nursing home, a day care center, a neighborhood care center, and the like. In an embodiment, the service center includes at least one card reader and a computer processing system, and the service provider begins to read the service provider's identification code and records the service start before the service provider starts serving the service provider. Time, after the service provider ends the service for the serviced person, the service end time is recorded by the card reader. The computer processing system reads the identification code in the card reader and the service time, and transmits the service provider's identification code and the service time to the service platform. The service platform stores and manages the identifier of the server and the service time.

S30: The service platform records, according to the identifier code and the service time, the server identifier code, the service provider identifier code corresponding to the service requirement content, the service content, the service start time, and the service end time.

In an embodiment, the service platform includes at least one server, the server includes at least one database and management software, and the database is configured to store holder personal information of the service time savings card, wherein the personal information includes Not limited to identification code, name, age, date of birth, ID number, address, etc.; service information includes service serial number, service date, service provider identification code, service provider identification code, service content, service start time, service End time, service feedback, equal service time, etc., the service serial number can be jointly generated by the service date + server identification code + the service identification code, or by the service date + the current serial number (the current serial number can be obtained by the natural number 1 The sequence is generated in order, and is not limited herein, and the specific service can be uniquely determined. The management software is used to manage the above information, including querying, adding, deleting, modifying, updating, etc. of the above information.

S40: The service platform converts the service time into an equal service time based on the preset unit time according to the service content, and subtracts the equal service time from the service time savings card of the service provider and accumulates to the service provider. Service time savings card.

In an embodiment, the service platform records the identifier of the service provider, the identification code of the service provider corresponding to the service requirement content, the service content, and the service according to the identifier code and the service time sent by the service center. a start time and a service end time; and converting the service time into an equal service time based on the preset unit time according to the service content, and subtracting the equal service time from the service time savings card of the serviceee and Accumulate to the service provider's service time savings card. Specifically, the service time is an actual service time, and the equal service time refers to a virtual time calculated according to a service type according to a preset unit time. For example, you can use the life care as the preset unit time. The conversion rules for other service contents and unit time are as follows:

(1) Life care × 1;

(3) Spiritual Culture and Entertainment × 1;

(4) psychological comfort service × 1.5;

(5) Health care × 2.

The service time saving method provided in this embodiment is based on the service time saving platform described above, and the server selects the service demand content from the service platform through the client, and provides the service provider's card reader and computer through the service center when the service center provides the service to the serviced person. The processing system reads the service provider's identification code and records the service time, and sends the service provider's identification code and service time to the service platform, and the service platform records the service provider according to the identification code and the service time. An identifier code, a service identifier code corresponding to the service requirement content, a service content, a service start time, and a service end time, and converting the service time into an equal service based on a preset unit time according to the service content. At the time, the equal service time is deducted from the service time savings card of the service provider and accumulated in the service time savings card of the service provider, thereby realizing the storage and consumption of the service time.

Referring to FIG. 4, FIG. 4 is a schematic flowchart of a service time saving method according to a second preferred embodiment of the present invention;

As shown in FIG. 4, on the basis of the embodiment shown in FIG. 3, the service time saving method further includes the following steps:

S50: The service platform corrects the service time according to a preset rule according to a service feedback result sent by the monitoring center.

The monitoring center can obtain the service status of the service provider by the service provider by means of a telephone return visit or sending a request to the client, including whether the service skill meets the standard required in the service demand content, whether the service time satisfies the requirements of the serviced person, Whether the service attitude is friendly, etc., and sent to the serviced person to perform service quality scoring through questionnaires. The monitoring center sends the above service feedback result to the service platform. Through the monitoring of the monitoring center, it can provide supervision and guarantee for the normal and orderly operation of the service time savings system, ensuring the vital interests of the service providers and service providers.

When the service platform receives the service feedback result that does not satisfy the service demand of the serviced person, subtracting a service time according to a preset ratio on the basis of the actual service time of the service time savings card corresponding to the service provider, and The corrected service time and the reason for the correction are fed back to the server through the client. By checking the feedback, if the situation is true, the service time can be recovered by providing the service to the serviced person again; if the situation is not true, the actual situation can be fed back to the monitoring center, and the monitoring center further provides service feedback. The result is sent to the service platform, and the service platform corrects the service time according to the preset rules according to the service feedback result. The purpose of setting this amendment rule is to be able to effectively supervise the quality of service, improve the quality of service, and urge the service provider to perform services according to the content of the pre-agreed service requirements to obtain reasonable equal service time.

Referring to FIG. 5, FIG. 5 is a schematic flowchart of a service time saving method according to a third preferred embodiment of the present invention;

As shown in FIG. 5, on the basis of the embodiment shown in FIG. 4, the service time saving method further includes the following steps:

S60: When the equal service time in the service time savings card of the service provider exceeds a preset service time, the service platform stops subtracting the equal service time in the service time savings card.

For example, when the service platform detects that the equal service time accumulated in the service time savings card of the service provider exceeds 5000 hours and the age of the service provider exceeds 65 years old, stopping the subtraction of the equal service time in the service time savings card, That is, the service provider can enjoy the lifetime free service. In the actual system application, the service provider is encouraged to accumulate the same service time by serving others when young, so that the service provider can enjoy the free service of others when he is old. The accumulated equal service time does not include the equal service time accumulated from other service time savings cards, and only includes the equal service time that the service provider himself accumulates by service for others to prevent the equal amount from being accumulated from other service time savings cards. The service time method reaches the preset equal service time and enjoys the lifetime free service.

Referring to FIG. 6, FIG. 6 is a schematic flowchart of a service time saving method according to a fourth preferred embodiment of the present invention;

As shown in FIG. 6, on the basis of the embodiment shown in FIG. 4, the service time saving method further includes the following steps:

S70: The service platform accumulates and/or subtracts the equal service time between different service time savings cards.

The service platform accumulates and/or subtracts the equal service time between different service time savings cards. Specifically, the service platform accumulates and/or subtracts between different service time savings cards according to the request of the client. except. For example, the child can serve other people, and the service platform accumulates the equal service time for the service time savings card. When the parent needs the service but does not have enough equal service time, the client requests the service platform and requests to hold from the customer. The service time savings card is deducted from the equal service time value and accumulated in the service time savings card held by the parent. After receiving the request, the service platform may accumulate the service time by subtracting the child's service time savings card to the service time. In the parent's service time savings card, in order to increase the equal service time in the parent service time savings card, the parent can then send the service demand content to the service platform through the client to obtain the service provider. Or you can apply for the child service time savings card, the mother card is held by the parents, the child card is held by the minor child, the mother card holder makes a request to the service platform through the client, and the service platform will serve the same time in the daughter card. Accumulate and/or subtract between the mother card and the parent card, that is, the same family can exchange the same amount of service time. Or when an agreement is reached between the holders of different service time savings cards, the client makes a request to the service platform through the client, and the service platform accumulates and/or subtracts the equal service time between the different service time savings cards. In one embodiment, the service platform defines an equal amount of service time that is deducted daily or monthly or annually for a service time savings card by setting a limit value.

The above are only the preferred embodiments of the present invention, and are not intended to limit the scope of the invention, and the equivalent structure or equivalent process transformations made by the description of the present invention and the drawings are directly or indirectly applied to other related technical fields. The same is included in the scope of patent protection of the present invention.

Claims

A service time saving system, comprising: at least one service platform, at least one service time savings card, at least one client, at least one service center:

The service platform is configured to store and manage personal information and service information of the service time savings card holder;

The service time savings card is bound with an identification code for uniquely identifying a server or a server;

The client is configured to send service demand content or service content to the service platform, or to select a service demand content or service content from the service platform;

The service center is configured to provide a service place for the server and the serviceee, read an identifier of the service provider, record a service time, and send the identification code and the service time to the service platform.
The service time saving system according to claim 1, wherein the service time saving system further comprises at least one monitoring center, wherein the monitoring center is configured to obtain service feedback of the service provider to the service provider, and the service is provided. Feedback results are sent to the service platform.
The service time saving system according to claim 2, wherein the service platform is further configured to correct the service time according to a preset rule according to a service feedback result of the monitoring center.
The service time saving system according to claim 1, wherein the service platform is further configured to record the identification code of the service provider and the service requirement content according to the identification code and the service time sent by the service center. Corresponding identifier of the serviced person, service content, service start time, and service end time;

And converting the service time into an equal service time based on the preset unit time according to the service content, and subtracting the equal service time from the service time savings card of the service provider and accumulating the service time of the service provider In the savings card.
The service time savings system of claim 4 wherein said service platform is further for accumulating and/or subtracting equal service time between different service time savings cards.
The service time saving system according to claim 4, wherein the service platform is further configured to: when the service time savings card of the service provider accumulates an equal service time exceeding a preset service time and the service When the age of the person exceeds the preset age, the equal service time in the service time savings card is stopped.
The service time savings system of claim 6 wherein said service platform is further for accumulating and/or subtracting equal service time between different service time savings cards.
A service time saving method, characterized in that the service time saving method comprises the following steps:

The client selects the service requirement content from the service platform;

The service center reads the service provider's identification code and records the service time, and sends the service provider's identification code and service time to the service platform;

The service platform records, according to the identifier code and the service time, the server identifier code, the service provider identifier code corresponding to the service requirement content, the service content, the service start time, and the service end time;

The service platform converts the service time into an equal service time based on the preset unit time according to the service content, and subtracts the equal service time from the service time savings card of the service provider and accumulates the service to the service provider. Time savings card.
The service time saving method according to claim 8, wherein the service time saving method further comprises the following steps:

The service platform accumulates and/or subtracts equal service hours between different service time savings cards.
The service time saving method according to claim 8, wherein the service time saving method further comprises the following steps:

The service platform corrects the service time according to a preset rule according to the service feedback result sent by the monitoring center.
The service time saving method according to claim 10, wherein the service time saving method further comprises the following steps:

The service platform accumulates and/or subtracts equal service hours between different service time savings cards.
The service time saving method according to claim 8, wherein the service time saving method further comprises the following steps:

When the equal service time in the service time savings card of the service provider exceeds a preset service time, the service platform stops subtracting the equal service time in the service time savings card.
The service time saving method according to claim 12, wherein the service time saving method further comprises the following steps:

The service platform accumulates and/or subtracts equal service hours between different service time savings cards.