WO2016078224A1 - 一种信息处理方法、装置及计算机存储介质 - Google Patents
一种信息处理方法、装置及计算机存储介质 Download PDFInfo
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- WO2016078224A1 WO2016078224A1 PCT/CN2015/072286 CN2015072286W WO2016078224A1 WO 2016078224 A1 WO2016078224 A1 WO 2016078224A1 CN 2015072286 W CN2015072286 W CN 2015072286W WO 2016078224 A1 WO2016078224 A1 WO 2016078224A1
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
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- the present invention relates to the field of information processing, and in particular, to an information processing method, apparatus, and computer storage medium.
- integrated access device inspection refers to the use of a specific inspection tool or network management device to perform a batch inspection of the current configuration and operation status of the integrated access device to discover abnormal device configurations and device operation status.
- the inspection check is the current situation of the integrated access device, that is, the current state of the integrated access device
- the state of the integrated access device during operation cannot be more comprehensively reflected, for example, The integrated access equipment has failed during the operation, but it has recovered quickly. Therefore, such a fault cannot be reflected by the inspection result during the inspection, that is, the integrated access equipment has actually There is a security risk, but the result of the inspection cannot be reflected.
- the problem of the integrated access device cannot be fully and truly reflected in the inspection result. As a result, the operator cannot accurately determine the integrated access device based on the inspection result. The problem.
- embodiments of the present invention are expected to provide an information processing method, apparatus, and computer storage medium.
- an embodiment of the present invention provides an information processing method, where the method includes: obtaining all fault information of an integrated access device, where all the fault information is generated during operation of the integrated access device. Information of all faults; determining at least one prompt fault information based on time information in all of the fault information; generating a list of prompt fault information from the at least one prompt fault information, wherein the prompt fault information The list is used to characterize the degree of instability of the integrated access device.
- the method further includes: after determining that the prompt fault information does not exist according to the time information, outputting a prompt message to prompt The integrated access device has not experienced an instantaneous failure.
- the determining, according to the time information in the all the fault information, the at least one instant fault information including: determining, according to the all fault information, a time and a recovery time of each fault; When the time interval between the occurrence time and the recovery time is within a preset time threshold, the corresponding failure information is determined as the instantaneous failure information.
- the method further includes: screening, according to the preset condition, the prompt fault information, obtaining The filtered prompt fault information; correspondingly, the list of the prompt fault information is generated from the filtered prompt fault information.
- the filtering the prompt fault information based on the preset condition includes: screening the prompt fault information of the preset entry with a preset value, wherein the preset The entry includes at least one or a combination of a device name, a time range, an alarm code, a physical slot, and a board type.
- the obtaining all the fault information of the integrated access device includes: obtaining all the fault information when the integrated access device performs the patrol inspection.
- an embodiment of the present invention provides an information processing apparatus, where the apparatus includes: an obtaining unit, a determining unit, and a generating unit; wherein the obtaining unit is configured to obtain an integrated interface All the fault information of the device, wherein the fault information is information of all faults that occur during the operation of the integrated access device; the determining unit is configured to: time information according to all the fault information Determining at least one prompt failure information; the generating unit configured to generate a list of prompt failure information from the at least one prompt failure information, wherein the list of prompt failure information is used to characterize the integrated access The degree of instability of the device.
- the determining unit is further configured to, after determining that the prompt fault information does not exist according to the time information, output a prompt message to prompt that the integrated access device has not experienced an instantaneous fault.
- the determining unit is configured to determine, according to the all fault information, an occurrence time and a recovery time of each fault; when the time interval between the occurrence time and the recovery time is at a preset time threshold
- the internal fault information is determined as the instantaneous fault information.
- the device further includes: a screening unit configured to filter the prompt fault information based on a preset condition to obtain the prompted fault information after the screening;
- the generating unit is configured to generate the list of the prompt fault information from the filtered prompt fault information.
- the screening unit is configured to filter the prompt fault information of the preset value that is a preset value, where the preset entry includes at least a device name, a time range, an alarm code, One or more combinations of physical slots and board types.
- the obtaining unit is configured to obtain all the fault information when the integrated access device performs the patrol inspection.
- an embodiment of the present invention provides a computer storage medium, where the computer storage medium includes a set of instructions that, when executed, cause at least one processor to execute the information processing method described above.
- the information processing device obtains information about all the faults that occur during the operation of the integrated access device, and determines at least one instant fault information according to the time information in all the fault information, by at least one
- the prompt fault information generates a list of prompt fault information, wherein the list of prompt fault information is used to characterize the degree of instability of the integrated access device.
- the fault information of the device is more comprehensively reflected in the inspection result, so that the inspection result more accurately reflects the problems existing in the operation of the integrated access device, and facilitates the operator to check and maintain the integrated access device. Thereby extending the service life of the integrated access device.
- FIG. 1 is a schematic flowchart of a method for processing information according to an embodiment of the present invention
- FIG. 2 is a schematic flowchart of a method for performing patrol inspection on three integrated access devices according to an embodiment of the present invention
- FIG. 3 is a schematic structural diagram of an information processing apparatus according to an embodiment of the present invention.
- the embodiment of the invention provides a method for information processing, which is applied to an information processing device such as a network management device and a inspection tool.
- FIG. 1 is a schematic flowchart of a method for processing information according to an embodiment of the present invention. Referring to FIG. 1, the method includes:
- the network management device when the information processing device is a network management device, the network management device is integrated. During the operation of the access device, the information about the failure of the integrated access device, that is, the fault information, is stored in real time. Then, when the network management device patrols the integrated access device, the network management device is in its own memory. All the fault information is extracted; or when the information processing device is a patrol tool, the network management device stores the fault information of all faults occurring in the integrated access device in real time during the operation of the integrated access device, when the patrol inspection When the tool is inspecting the integrated access device, the patrol tool obtains all the fault information from the network management device.
- the network management device is integrated.
- the information about the failure of the integrated access device that is, the fault information
- the network management device is stored in real time.
- the network management device when the network management device patrols the integrated access device, the network management device is in its own memory. All the fault information is extracted; or when the information processing device is a patrol tool, the network management device stores the fault information
- each fault information in the foregoing fault information may include: a device name, a fault occurrence time, a fault end time, a fault physical slot, a fault alarm code, and a faulty board type and other information related to the fault;
- the device includes: a device name, a fault time range, a fault physical slot, a fault alarm code, and a faulty board type.
- the fault time range entry of each fault is composed of time entries in two consecutive fault information.
- the time entry in the fault information is the fault occurrence time
- the time range in the second fault information is the fault recovery time, which is not specifically limited in the embodiment of the present invention.
- all the foregoing fault information may be fault information of all faults that have occurred since the first access of the integrated access device, or may be faults of all faults that occur during the preset effective period of the integrated access device.
- the information is not specifically limited in the embodiment of the present invention.
- S102 Determine at least one instant fault information according to time information in all fault information.
- the S102 may include: determining, according to all the fault information, an occurrence time and a recovery time of each fault; when the time interval between the occurrence time and the recovery time is within a preset time threshold, the corresponding fault is The information is determined as an instant failure message.
- At least two faults occur during the operation of the integrated access device: one is an unrecoverable fault, that is, after the fault occurs, the integrated access device cannot recover the fault by itself, resulting in the integrated access device. Can't work normally; the other is an instant fault, this kind of fault After the birth, the integrated access device can recover it by itself. After the recovery, the integrated access device continues to work normally.
- the information processing apparatus obtains all the fault information through S101, the occurrence time and the recovery time of the fault in each fault information can be extracted from the information, wherein there is no recovery time for the unrecoverable fault.
- the information processing device filters out the information of the unrecoverable fault without the recovery time, and then filters the remaining fault information.
- At least one fault information whose time interval is less than the preset time threshold is determined, and the fault information is determined as the prompt fault information; or the information processing device can directly screen out the time interval less than the preset time threshold according to the fault occurrence time and the recovery time.
- the fault information determines the corresponding fault information as the instantaneous fault information.
- the foregoing preset time threshold may be 30 seconds, or may be 10 seconds, 1 minute, etc., and may be set by a person skilled in the art according to the actual situation of the instant failure of different properties, and the embodiment of the present invention does not specifically limited.
- the method may further include: screening the prompt fault information based on the preset condition, and obtaining the filtered prompt fault information.
- the preset conditions mentioned here are set based on the engineering inspection target and the operating characteristics of the integrated access equipment.
- the preset entry includes at least one or a combination of a device name, a time range, an alarm code, a physical slot, and a board type.
- the information processing device performs screening according to the value of the one or more preset items in the at least one instant fault information according to the engineering inspection target and the integrated access device operating characteristic, and takes the value in the preset item. Filter out the default fault information for the preset value, so that you can get more Targeted instant fault information.
- the device name in the foregoing preset conditions refers to the naming of the integrated access device on the entire network.
- the naming of each device must be unique, non-conflicable, and the naming method of the device has a certain regularity. Different device naming methods highlight the different inspection targets of the operators.
- the common naming method is the combination of area and use. For example, the city where the device is located - the area where the device is located - the location of the device - the device is used. Assume that the device name is ABCM, indicating that the integrated access device is in the C section of Area B of the A city.
- the information processing device filters out the instant fault information of the device name “ABCM” from all the instant fault information.
- the setting of the foregoing time range may be a specified termination time, a specified start and end time, or a specified start time, which is based on actual requirements, which is not specifically limited in the embodiment of the present invention.
- the alarm code when used as a preset condition to filter the instantaneous fault information of the integrated access device, it may be a specific type of alarm code, or may be a series of alarm code sets having common characteristics. The embodiment is not specifically limited.
- the physical slot may be a specific physical slot or a set of physical slots with common characteristics when the temporary fault information of the integrated access device is filtered as a preset condition.
- the embodiment of the invention is not specifically limited.
- the board type in the above preset conditions refers to the type definition of various function boards in the integrated access device.
- the board type may be a specific type of board or a series of board types with common characteristics when the information about the instantaneous fault of the integrated access device is filtered as a preset condition.
- the embodiment of the present invention is not specifically limited.
- the foregoing five preset conditions may be used separately or in combination to further filter at least one instant fault information, which is not specifically limited in the embodiment of the present invention.
- the fault of the integrated access device is generally tolerated, that is, when the frequency of occurrence of the fault is within a tolerable range, the operator considers the fault to be reliable for the integrated access device.
- the impact is not large, then, when analyzing the impact of the fault on the state of the integrated access equipment, these faults may not be considered, so in order to better adapt to different engineering inspections
- a tolerance threshold may be preset for the frequency of the instantaneous fault to meet the fault occurrence.
- the prompt fault information with the frequency greater than or equal to the tolerance threshold is filtered out, so that the operator can operate more conveniently in the subsequent maintenance of the integrated access device, thereby prolonging the service life of the integrated access device.
- the prompt failure information is determined as the instantaneous fault information after the screening.
- the information processing apparatus may determine that the integrated access device does not have the instantaneous fault information according to the time information in all the fault information in S101. At this time, the information processing apparatus may output a prompt message to prompt The integrated access device has not experienced an instant fault. For example, after the patrol of the integrated access device, the information processing device may pop up a dialog box to prompt the operator that the integrated access device has not been instantated during the patrol. The fault is faulty, or a list of prompt fault information is output, wherein the instant fault information is 0, and of course, there may be other prompting manners, which are not specifically limited in the embodiment of the present invention.
- S103 Generate a list of prompt fault information by at least one prompt fault information, wherein the list of prompt fault information is used to characterize the degree of instability of the integrated access device.
- a corresponding list of prompt fault information may be generated according to the prompt fault information, wherein the instant fault information is in the prompt fault information list. It can be arranged in order of time, device name, fault location, and the like.
- the instant fault information generated by the network management device outputs a generated list of instant fault information after the completion of the inspection of the integrated access device.
- the list of prompt fault information can be saved, which is convenient for the operator to analyze and use in the future.
- the engineering inspection target is whether the integrated access device with the inspection device name A has an instantaneous failure within the past 3 months.
- FIG. 2 is a schematic flowchart of a method for performing patrol inspection on three integrated access devices according to an embodiment of the present invention. Referring to FIG. 2, the method includes:
- the device names of the three integrated access devices are A, B, and C, respectively.
- the network management device determines, in the 20 pieces of fault information, a time interval between the occurrence time of each fault and the recovery time;
- the time interval between the occurrence time and the recovery time of 10 fault information is between 3 seconds and 10 seconds, and there is a time interval between the occurrence time of five fault information and the recovery time. Between 17 seconds and 60 seconds, there are 5 fault messages, only the fault occurrence time, and no fault recovery time.
- S203 The network management device determines ten fault information with a time interval less than 15 seconds as the instantaneous fault information.
- the network management device can determine 10 pieces of fault information with a time interval of between 3 seconds and 10 seconds as the instantaneous fault information. Further, the network management device may also determine five pieces of fault information with a time interval between 17 seconds and 60 seconds as non-instantaneous fault information, and determine only five fault information of the occurrence time as unrecoverable information.
- the fault information as shown in Table 1, at this time, the network management device determines the four instantaneous fault information as the prompt instant fault information after filtering.
- S205 The network management device generates a corresponding list of prompt fault information according to the filtered prompt fault information.
- S206 The network management device displays and saves a list of prompt fault information.
- the network management device completed the inspection of the three integrated access devices.
- an embodiment of the present invention provides an information processing apparatus that is consistent with the apparatus described in one or more of the above embodiments.
- the apparatus includes: an obtaining unit 31, a determining unit 32, and a generating unit 33;
- the obtaining unit 31 is configured to obtain all fault information of the integrated access device, wherein all fault information is information of all faults that occur during the running of the integrated access device; and the determining unit 32 is configured to be based on all fault information.
- Time information determining at least one instant fault information; generating unit 33 configured to generate a list of prompt fault information by at least one prompt fault information, wherein the list of prompt fault information is used to characterize instability of the integrated access device .
- the determining unit 32 is further configured to, after determining that there is no instantaneous fault information according to the time information, output a prompt message to prompt the integrated access device that no instantaneous fault has occurred.
- the determining unit 32 is configured to determine the occurrence time and recovery time of each fault according to all the fault information; when the time interval between the occurrence time and the recovery time is within the preset time threshold, The corresponding fault information is determined as the instantaneous fault information.
- the apparatus further includes a screening unit configured to filter the prompt failure information based on the preset condition to obtain the filtered prompt failure information.
- the screening unit is configured to filter, in the instant fault information, the instantaneous fault information of the preset entry whose value is a preset value, where the preset entry includes at least the device name and the time range.
- the preset entry includes at least the device name and the time range.
- the obtaining unit 31 is configured to obtain all fault information when the integrated access device performs the patrol inspection.
- the obtaining unit 31, the determining unit 32, the generating unit 33, and the picking unit may be disposed in an information processing device such as a CPU, an ARM, or the like, or may be disposed in, for example, an embedded controller or a system level chip.
- an information processing device such as a CPU, an ARM, or the like
- the embodiment is not specifically limited.
- embodiments of the present invention can be provided as a method, system, or computer program product. Accordingly, the present invention can take the form of a hardware embodiment, a software embodiment, or a combination of software and hardware. Moreover, the invention can take the form of a computer program product embodied on one or more computer-usable storage media (including but not limited to disk storage and optical storage, etc.) including computer usable program code.
- the computer program instructions can also be stored in a computer readable memory that can direct a computer or other programmable data processing device to operate in a particular manner, such that the instructions stored in the computer readable memory produce an article of manufacture comprising the instruction device.
- the apparatus implements the functions specified in one or more blocks of a flow or a flow and/or block diagram of the flowchart.
- These computer program instructions can also be loaded onto a computer or other programmable data processing device such that a series of operational steps are performed on a computer or other programmable device to produce computer-implemented processing for execution on a computer or other programmable device. Instructions are provided for implementation The steps of a function specified in a block or blocks of a flow or a flow and/or a block diagram of a flow chart.
- an embodiment of the present invention further provides a computer storage medium, where the computer storage medium includes a set of instructions that, when executed, cause at least one processor to execute the information processing method described above.
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Abstract
一种信息处理方法、装置及计算机存储介质，所述方法包括：获得综合接入设备的全部故障信息，其中，全部故障信息为综合接入设备在运行过程中所发生的所有故障的信息（S101）；根据全部故障信息中的时间信息，确定出至少一个瞬发故障信息（S102）；由至少一个瞬发故障信息生成瞬发故障信息清单，其中，瞬发故障信息清单用于表征综合接入设备的不稳定程度（S103）。
Description
本发明涉及信息处理领域，尤其涉及一种信息处理方法、装置及计算机存储介质。
随着信息技术的快速发展，人们对综合接入设备的安全性和稳定性越来越重视，会定期对综合接入设备进行巡检，以确认设备的稳定性，并及时排查隐患。所谓综合接入设备巡检，指的是利用特定的巡检工具或网络管理设备，对综合接入设备当前配置情况、运行状态进行批量巡视检查，以发现异常的设备配置和设备运行状态。
但是，由于巡检检查的是综合接入设备当前的情况，也就是综合接入设备当前的状态，而对于综合接入设备在运行过程中的状态是不能够更为全面的反映出来的，比如，综合接入设备在运行过程中发生过故障，但又快速地恢复了，那么，这样的故障在巡检时，是不能被巡检结果反映出来的，也就是说实际上综合接入设备已经存在安全隐患，但是巡检结果却无法反映出来，使得综合接入设备存在的问题无法全面真实地反映在巡检结果中，进而导致运营商根据巡检结果不能够准确地确定出综合接入设备所存在的问题。
发明内容
有鉴于此，本发明实施例期望提供一种信息处理方法、装置及计算机存储介质。
为达到上述目的，本发明实施例的技术方案是这样实现的：
第一方面，本发明实施例提供一种信息处理方法，所述方法包括：获得综合接入设备的全部故障信息，其中，所述全部故障信息为所述综合接入设备在运行过程中所发生的所有故障的信息；根据所述全部故障信息中的时间信息，确定出至少一个瞬发故障信息；由所述至少一个瞬发故障信息生成瞬发故障信息清单，其中，所述瞬发故障信息清单用于表征所述综合接入设备的不稳定程度。
上述方案中，在所述获得综合接入设备的全部故障信息之后，所述方法还包括：在根据所述时间信息，确定出不存在所述瞬发故障信息之后，输出一提示消息，以提示所述综合接入设备未发生过瞬发故障。
上述方案中，所述根据所述全部故障信息中的时间信息，确定出至少一个瞬发故障信息，包括：根据所述全部故障信息，确定出每一次故障的发生时间与恢复时间；当所述发生时间与所述恢复时间之间的时间间隔在预设时间门限内时，将所述对应的故障信息确定为瞬发故障信息。
上述方案中，在所述根据所述全部故障信息中的时间信息，确定出至少一个瞬发故障信息之后，所述方法还包括：基于预设条件，对所述瞬发故障信息进行筛选，获得筛选后的瞬发故障信息；相应地，由筛选后的瞬发故障信息生成所述瞬发故障信息清单。
上述方案中，所述基于预设条件，对所述瞬发故障信息进行筛选，包括：对预设条目的取值为预设值的所述瞬发故障信息进行筛选，其中，所述预设条目至少包括设备名称、时间范围、告警代码、物理槽位及单板类型中的一种或多种组合。
上述方案中，所述获得综合接入设备的全部故障信息，包括：当所述综合接入设备进行巡检时，获得所述全部故障信息。
第二方面，本发明实施例提供一种信息处理装置，所述装置包括：获得单元、确定单元及生成单元；其中，所述获得单元，配置为获得综合接
入设备的全部故障信息，其中，所述全部故障信息为所述综合接入设备在运行过程中所发生的所有故障的信息；所述确定单元，配置为根据所述全部故障信息中的时间信息，确定出至少一个瞬发故障信息；所述生成单元，配置为由所述至少一个瞬发故障信息生成瞬发故障信息清单，其中，所述瞬发故障信息清单用于表征所述综合接入设备的不稳定程度。
上述方案中，所述确定单元，还配置为在根据所述时间信息，确定出不存在所述瞬发故障信息之后，输出一提示消息，以提示所述综合接入设备未发生过瞬发故障。
上述方案中，所述确定单元，配置为根据所述全部故障信息，确定出每一次故障的发生时间与恢复时间；当所述发生时间与所述恢复时间之间的时间间隔在预设时间门限内时，将所述对应的故障信息确定为瞬发故障信息。
上述方案中，所述装置还包括：筛选单元，配置为基于预设条件，对所述瞬发故障信息进行筛选，获得筛选后的瞬发故障信息；
相应地，所述生成单元，配置为由筛选后的瞬发故障信息生成所述瞬发故障信息清单。
上述方案中，所述筛选单元，配置为对预设条目的取值为预设值的所述瞬发故障信息进行筛选，其中，所述预设条目至少包括设备名称、时间范围、告警代码、物理槽位及单板类型中的一种或多种组合。
上述方案中，所述获得单元，配置为当所述综合接入设备进行巡检时，获得所述全部故障信息。
第三方面，本发明实施例提供一种计算机存储介质，所述计算机存储介质包括一组指令，当执行所述指令时，引起至少一个处理器执行上述的信息处理方法。
本发明实施例所提供的信息处理方法、装置及计算机存储介质，当综
合接入设备进行巡检时，信息处理装置获得综合接入设备在运行过程中所发生的全部故障的信息，根据全部故障信息中的时间信息，确定出至少一个瞬发故障信息，由至少一个瞬发故障信息生成瞬发故障信息清单，其中，瞬发故障信息清单用于表征综合接入设备的不稳定程度。由上述方法可知，综合接入设备在巡检时，不仅获得了综合接入设备当前的状态信息，也获得了综合接入设备在运行过程中所发生的瞬发故障信息，这样，综合接入设备的故障信息更为全面地反映在巡检结果中，使得巡检结果更加准确地反映出综合接入设备在运行过程中所存在的问题，方便运营商对综合接入设备进行检查和维护，从而延长综合接入设备的使用寿命。
图1为本发明实施例中的信息处理的方法流程示意图；
图2为本发明实施例中的对3台综合接入设备进行巡检的方法流程示意图；
图3为本发明实施例中的信息处理装置的结构示意图。
下面将结合本发明实施例中的附图，对本发明实施例中的技术方案进行清楚、完整地描述。
本发明实施例提供一种信息处理的方法，该方法应用于如网络管理设备、巡检工具等信息处理装置上。
图1为本发明实施例中的信息处理的方法流程示意图，参考图1所示，该方法包括：
S101：获得综合接入设备的全部故障信息，其中，全部故障信息为综合接入设备在运行过程中所发生的所有故障的信息；
举例来说，当信息处理装置为网络管理设备时，网络管理设备在综合
接入设备运行的过程中，实时地存储综合接入设备所发生的故障的信息，即故障信息，那么，当网络管理设备对综合接入设备进行巡检时，网络管理设备从自身的存储器中提取出全部故障信息；或者，当信息处理装置为巡检工具时，网络管理设备在综合接入设备运行的过程中，实时地存储综合接入设备所发生的所有故障的故障信息，当巡检工具对综合接入设备进行巡检时，巡检工具从网络管理设备中获取全部故障信息；当然，还可以有其他方式，本发明实施例不做具体限定。
在实际应用中，上述全部故障信息中的每一条故障信息可以包括：设备名称、故障发生时间、故障结束时间、故障物理槽位、故障告警代码以及故障单板类型等与故障相关的信息；也可以包括：设备名称、故障时间范围、故障物理槽位、故障告警代码以及故障单板类型，其中，每次故障的故障时间范围条目由上下连续的两条故障信息中的时间条目组成，第一条故障信息中的时间条目为故障发生时间，第二条故障信息中的时间范围为故障恢复时间，本发明实施例不做具体限定。在一实施例中，上述全部故障信息可以为自从综合接入设备首次运行以来发生的所有故障的故障信息，也可以为综合接入设备在预设的有效时间段内所发生的所有故障的故障信息，本发明实施例不做具体限定。
S102：根据全部故障信息中的时间信息，确定出至少一个瞬发故障信息；
在具体实施过程中，S102可以包括：根据全部故障信息，确定出每一次故障的发生时间与恢复时间；当发生时间与恢复时间之间的时间间隔在预设时间门限内时，将对应的故障信息确定为瞬发故障信息。
具体来说，综合接入设备在运行过程中至少会发生两种故障：一种为不可恢复故障，也就是说故障发生后，综合接入设备是无法自行恢复该故障的，致使综合接入设备无法正常工作；另一种为瞬发故障，这种故障发
生之后，综合接入设备是可以自行对其进行恢复的，恢复后，综合接入设备继续正常工作。
那么，信息处理装置通过S101获得全部的故障信息之后，可以从这些信息中，提取出每一条故障信息中故障的发生时间和恢复时间，其中，对于上述不可恢复故障来说是不存在恢复时间的，而对于瞬发故障来说，在故障的发生时间和恢复时间存在一定的时间间隔；然后，信息处理装置将不存在恢复时间的不可恢复故障的信息筛选出来，再从剩余的故障信息中筛选出时间间隔小于预设时间门限的至少一个故障信息，将这些故障信息确定为瞬发故障信息；或者信息处理装置可以根据故障的发生时间和恢复时间，直接筛选出时间间隔小于预设时间门限的故障信息，将对应的故障信息确定为瞬发故障信息。
需要说明的是，上述预设时间门限可以为30秒，也可以为10秒、1分钟等，本领域技术人员可以根据不同性质的瞬发故障的实际情况来设置，本发明实施例不做具体限定。
在一实施例中，由于在S102中获得的至少一个瞬发故障信息只是一些原始信息的汇总，从中并不能够直观地看出不同工程巡检目标所对应的瞬发故障信息，所以，在确定出至少一个瞬发故障信息之后，该方法还可以包括：基于预设条件，对瞬发故障信息进行筛选，获得筛选后的瞬发故障信息。这里所说的预设条件为基于工程巡检目标和综合接入设备的运行特性设定的。
在实际应用中，上述预设条目至少包括设备名称、时间范围、告警代码、物理槽位及单板类型中的一种或多种组合。
那么，信息处理装置根据工程巡检目标和综合接入设备运行特性，在至少一个瞬发故障信息中，根据上述一种或多种预设条目的取值进行筛选，将预设条目中取值为预设值的瞬发故障信息筛选出来，这样就可以获得更
有针对性的瞬发故障信息。
需要说明的是，上述预设条件中的设备名称是指综合接入设备在全网上的命名。为了运行维护方便，每个设备的命名必须唯一，不可冲突，并且设备的命名方式都有一定规律，不同的设备命名方法，凸显运营商的不同巡检目标。一般较常见的命名方式为区域和用途结合，比如：设备所在城市-设备所在区域-设备所在地段-设备用途，假设设备名称为A-B-C-M，说明该综合接入设备在A市B区C地段，主要为M用户服务，那么，当预设条件为“设备名称＝A-B-C-M”时，信息处理装置就会从所有瞬发故障信息中筛选出设备名称为“A-B-C-M”的瞬发故障信息。
在一实施例中，上述针对设备名称的筛选支持模糊匹配，比如，当运营商需要对A市B区所有的设备都进行巡检时，只需将预设条件设置为“设备名称＝A-B”即可，就可以基于该条件，筛选出所有设备名称为A市B区的综合接入设备所发生的所有的瞬发故障信息。
上述预设条件中的时间范围是指本次综合接入设备巡检关注的有效时间段。比如，工程巡检目标为巡检近3个月所发生的所有瞬发故障，那么，可以将预设条件设置为“时间范围＝近3个月”，由此得到的筛选后的瞬发故障信息就是近3个月所发生的所有瞬发故障的信息。
在实际应用中，上述时间范围的设置方式可以为指定终止时间，也可以为指定起止时间，还可以为指定起始时间，以实际需求为准，本发明实施例不做具体限定。
上述预设条件中的告警代码是指告警的识别码，每种告警的代码都是唯一的，告警码可以唯一确认告警原因。比如，工程巡检目标为巡检是否发生过告警代码为AAbA的瞬发故障，那么，就可以将预设条件设置为“告警代码＝AAbA”进行进一步筛选，得到告警代码为“AAbA”的瞬发故障信息。
需要说明的是，告警代码在作为预设条件对综合接入设备的瞬发故障信息进行筛选时，可以是特定的一种告警代码，也可以是一系列有共同特性的告警代码集合，本发明实施例不做具体限定。
上述预设条件中的物理槽位是指故障的发生位置。这样，通过物理槽位就以快速地找到故障所在之处。比如，工程巡检目标仅为巡检位置2是否发生过瞬发故障，此时，就可以将预设条件设置为“物理槽位＝位置2”进行进一步筛选，获得位置2处的瞬发故障信息。
需要说明的是，物理槽位在作为预设条件对综合接入设备的瞬发故障信息进行筛选时，可以是一个特定地物理槽位，也可以是一系列有共同特性的物理槽位集合，本发明实施例不做具体限定。
上述预设条件中的单板类型是指综合接入设备中各种功能单板的类型定义。其中，每块单板都有自己的类型定义以描述自身功能特性。比如，工程巡检目标为巡检单板为C类型的综合接入设备是否发生过瞬发故障，那么，就可以将预设条件设置为“单板类型＝C类”进行进一步筛选，这样，就可以获得C类型单板所发生的所有瞬发故障的信息。
需要说明的是，单板类型在作为预设条件对综合接入设备的瞬发故障信息进行筛选时，可以是一种特定的单板类型，也可以是一系列有共同特性的单板类型集合，本发明实施例不做具体限定。
在具体实施过程中，上述五种预设条件可以单独使用，也可以组合使用，来对至少一个瞬发故障信息进行进一步地筛选，本发明实施例不做具体限定。
在一实施例中，通常对于综合接入设备的故障都具有一定的容忍度，也就是说当故障的发生频率在可容忍的范围内时，运营商认为该故障对综合接入设备的可靠性影响不大，那么，在分析故障对综合接入设备的状态的影响时，可以不考虑这些故障，所以，为了更好地适应不同工程巡检目
标以及综合接入设备的不同特性的不用需求，在上述五种预设条件的一种或者多个组合的基础上，还可以对瞬发故障的发生频率预设一容忍门限，将满足故障发生频率大于等于容忍门限的瞬发故障信息筛选出来，以便运营商在后续对综合接入设备的维护中可以更方便地进行操作，从而延长综合接入设备的使用寿命。
比如，网络管理设备基于“物理槽位＝位置2”的预设条件对瞬发故障信息进行筛选，获得20条瞬发故障信息，然后，在这20条瞬发故障信息中，基于“容忍门限＝3”对瞬发故障信息进行进一步地筛选，将瞬发故障的发生频率超过3次的瞬发故障信息筛选出来，共获得5条瞬发故障信息，那么，网络管理设备就将这5条瞬发故障信息确定为筛选后的瞬发故障信息。
在另一实施例中，信息处理装置根据S101中的全部故障信息中的时间信息，可以确定出综合接入设备不存在瞬发故障信息，此时，信息处理装置可以输出一提示消息，以提示综合接入设备未发生过瞬发故障，比如，信息处理装置可以在对综合接入设备巡检完后，弹出一对话框，提示运营商该综合接入设备在巡检中未发生过瞬发故障，或者输出一瞬发故障信息清单，其中，瞬发故障信息为0条，当然还可以有其他提示方式，本发明实施例不做具体限定。
S103：由至少一个瞬发故障信息生成瞬发故障信息清单，其中，瞬发故障信息清单用于表征综合接入设备的不稳定程度。
具体来说，信息处理装置通过S102确定出至少一个瞬发故障信息后，可以根据这些瞬发故障信息，生成对应的瞬发故障信息清单，其中，在瞬发故障信息清单中这些瞬发故障信息可以按照如时间顺序、设备名称顺序、故障位置顺序等进行排列。
在一实施例中，为了便于运营商查看综合接入设备在运行过程中所发
生的瞬发故障信息，网络管理设备在对综合接入设备巡检完成后，输出生成的瞬发故障信息清单，同时，还可以保存瞬发故障信息清单，便于运营商日后的分析使用。
下面以具体实例来对上述一个或者多个实施例中所述的方法进行说明。
假设网络管理设备要对3台综合接入设备进行巡检，其工程巡检目标为巡检设备名称为A的综合接入设备在近3个月内是否发生过瞬发故障，那么，预设条件可以设置为“设备名称＝A”且“时间范围＝近3个月”。
图2为本发明实施例中的对3台综合接入设备进行巡检的方法流程示意图，参考图2所示，该方法包括：
S201：当网络管理设备要对3台综合接入设备进行巡检时，网络管理设备获得3台综合接入设备的全部故障信息，共20条故障信息；
其中，3台综合接入设备的设备名称分别为A、B、C。
S202：网络管理设备在20条故障信息中，确定出每一次故障的发生时间与恢复时间之间的时间间隔；
其中，在20条故障信息中，有10条故障信息的发生时间与恢复时间之间的时间间隔在3秒到10秒之间，有5条故障信息的发生时间与恢复时间之间的时间间隔在17秒到60秒之间，有5条故障信息只有故障发生时间，没有故障恢复时间。
S203：网络管理设备将时间间隔小于15秒的10条故障信息确定为瞬发故障信息；
那么，在上述20条故障信息中，网络管理设备就可以将时间间隔在3秒到10秒之间的10条故障信息确定为瞬发故障信息。进一步地，网络管理设备还可以将时间间隔在17秒到60秒之间的5条故障信息确定为非瞬发故障信息，将只有发生时间的5条故障信息确定为不可恢复信息。
S204：网络管理设备根据“设备名称＝A”且“时间范围＝近3个月”对10条瞬发故障信息进行筛选，获得筛选后的瞬发故障信息；
那么，网络管理设备在10条瞬发故障信息中，基于预设条件，也就是“设备名称＝A”且“时间范围＝近3个月”，共筛选出4条符合预设条件的瞬发故障信息，如表1所示，此时，网络管理设备就将这4条瞬发故障信息确定为筛选后瞬发故障信息。
表1
S205：网络管理设备根据筛选后的瞬发故障信息生成对应的瞬发故障信息清单；
其中，生成的瞬发故障信息清单如表2所示。
表2
S206：网络管理设备显示并保存瞬发故障信息清单。
至此，网络管理设备完成了对3台综合接入设备的巡检。
由上述可知，综合接入设备在巡检时，不仅获得了综合接入设备当前的状态信息，也获得了综合接入设备在运行过程中所发生的瞬发故障信息，这样，综合接入设备的故障信息更为全面地反映在巡检结果中，使得巡检结果更加准确地反映出综合接入设备在运行过程中所存在的问题，方便运营商对综合接入设备进行检查和维护，从而延长综合接入设备的使用寿命。
基于同一发明构思，本发明实施例提供一种信息处理装置，该装置与上述一个或者多个实施例中所述的装置一致。
图3为本发明实施例中的信息处理装置的结构示意图，参考图3所示，该装置包括：获得单元31、确定单元32及生成单元33；其中，
获得单元31，配置为获得综合接入设备的全部故障信息，其中，全部故障信息为综合接入设备在运行过程中所发生的所有故障的信息；确定单元32，配置为根据全部故障信息中的时间信息，确定出至少一个瞬发故障信息；生成单元33，配置为由至少一个瞬发故障信息生成瞬发故障信息清单，其中，瞬发故障信息清单用于表征综合接入设备的不稳定程度。
在一实施例中，确定单元32，还配置为在根据时间信息，确定出不存在瞬发故障信息之后，输出一提示消息，以提示综合接入设备未发生过瞬发故障。
在一实施例中，确定单元32，具体配置为根据全部故障信息，确定出每一次故障的发生时间与恢复时间；当发生时间与恢复时间之间的时间间隔在预设时间门限内时，将对应的故障信息确定为瞬发故障信息。
在一实施例中，该装置还包括筛选单元，配置为基于预设条件，对瞬发故障信息进行筛选，获得筛选后的瞬发故障信息。
在一实施例中，筛选单元，具体配置为在瞬发故障信息中，对预设条目的取值为预设值的瞬发故障信息进行筛选，其中，预设条目至少包括设备名称、时间范围、告警代码、物理槽位及单板类型中的一种或多种组合。
在一实施例中，获得单元31，具体配置为当综合接入设备进行巡检时，获得全部故障信息。
上述获得单元31、确定单元32、生成单元33及帅选单元均可设置在信息处理装置中如CPU、ARM等处理器中，也可以设置在如嵌入式控制器或者系统级芯片中，本发明实施例不做具体限定。
本领域内的技术人员应明白，本发明的实施例可提供为方法、系统、或计算机程序产品。因此，本发明可采用硬件实施例、软件实施例、或结合软件和硬件方面的实施例的形式。而且，本发明可采用在一个或多个其中包含有计算机可用程序代码的计算机可用存储介质(包括但不限于磁盘存储器和光学存储器等)上实施的计算机程序产品的形式。
本发明是参照根据本发明实施例的方法、设备(系统)、和计算机程序产品的流程图和/或方框图来描述的。应理解可由计算机程序指令实现流程图和/或方框图中的每一流程和/或方框、以及流程图和/或方框图中的流程和/或方框的结合。可提供这些计算机程序指令到通用计算机、专用计算机、嵌入式处理机或其他可编程数据处理设备的处理器以产生一个机器，使得通过计算机或其他可编程数据处理设备的处理器执行的指令产生用于实现在流程图一个流程或多个流程和/或方框图一个方框或多个方框中指定的功能的装置。
这些计算机程序指令也可存储在能引导计算机或其他可编程数据处理设备以特定方式工作的计算机可读存储器中，使得存储在该计算机可读存储器中的指令产生包括指令装置的制造品，该指令装置实现在流程图一个流程或多个流程和/或方框图一个方框或多个方框中指定的功能。
这些计算机程序指令也可装载到计算机或其他可编程数据处理设备上，使得在计算机或其他可编程设备上执行一系列操作步骤以产生计算机实现的处理，从而在计算机或其他可编程设备上执行的指令提供用于实现
在流程图一个流程或多个流程和/或方框图一个方框或多个方框中指定的功能的步骤。
基于此，本发明实施例还提供了一种计算机存储介质，计算机存储介质包括一组指令，当执行所述指令时，引起至少一个处理器执行上述的信息处理方法。
以上所述，仅为本发明的较佳实施例而已，并非用于限定本发明的保护范围。
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- 一种信息处理方法，应用于一信息处理装置，所述方法包括：获得综合接入设备的全部故障信息，其中，所述全部故障信息为所述综合接入设备在运行过程中所发生的所有故障的信息；根据所述全部故障信息中的时间信息，确定出至少一个瞬发故障信息；由所述至少一个瞬发故障信息生成瞬发故障信息清单，其中，所述瞬发故障信息清单用于表征所述综合接入设备的不稳定程度。
- 根据权利要求1所述的方法，其中，在所述获得综合接入设备的全部故障信息之后，所述方法还包括：在根据所述时间信息，确定出不存在所述瞬发故障信息之后，输出一提示消息，以提示所述综合接入设备未发生过瞬发故障。
- 根据权利要求1所述的方法，其中，所述根据所述全部故障信息中的时间信息，确定出至少一个瞬发故障信息，包括：根据所述全部故障信息，确定出每一次故障的发生时间与恢复时间；当所述发生时间与所述恢复时间之间的时间间隔在预设时间门限内时，将所述对应的故障信息确定为瞬发故障信息。
- 根据权利要求1所述的方法，其中，在所述根据所述全部故障信息中的时间信息，确定出至少一个瞬发故障信息之后，所述方法还包括：基于预设条件，对所述瞬发故障信息进行筛选，获得筛选后的瞬发故障信息；相应地，由筛选后的瞬发故障信息生成所述瞬发故障信息清单。
- 根据权利要求4所述的方法，其中，所述基于预设条件，对所述瞬发故障信息进行筛选，包括：对预设条目的取值为预设值的所述瞬发故障信息进行筛选，其中，所述预设条目至少包括设备名称、时间范围、告警代码、物理槽位及单板类 型中的一种或多种组合。
- 根据权利要求1所述的方法，其中，所述获得综合接入设备的全部故障信息，包括：当所述综合接入设备进行巡检时，获得所述全部故障信息。
- 一种信息处理装置，所述装置包括：获得单元、确定单元及生成单元；其中，所述获得单元，配置为获得综合接入设备的全部故障信息，其中，所述全部故障信息为所述综合接入设备在运行过程中所发生的所有故障的信息；所述确定单元，配置为根据所述全部故障信息中的时间信息，确定出至少一个瞬发故障信息；所述生成单元，配置为由所述至少一个瞬发故障信息生成瞬发故障信息清单，其中，所述瞬发故障信息清单用于表征所述综合接入设备的不稳定程度。
- 根据权利要求7所述的装置，其中，所述确定单元，还配置为在根据所述时间信息，确定出不存在所述瞬发故障信息之后，输出一提示消息，以提示所述综合接入设备未发生过瞬发故障。
- 根据权利要求7所述的装置，其中，所述确定单元，配置为根据所述全部故障信息，确定出每一次故障的发生时间与恢复时间；当所述发生时间与所述恢复时间之间的时间间隔在预设时间门限内时，将所述对应的故障信息确定为瞬发故障信息。
- 根据权利要求7所述的装置，其中，所述装置还包括：筛选单元，配置为基于预设条件，对所述瞬发故障信息进行筛选，获得筛选后的瞬发故障信息；相应地，所述生成单元，配置为由筛选后的瞬发故障信息生成所述瞬 发故障信息清单。
- 根据权利要求10所述的装置，其中，所述筛选单元，配置为对预设条目的取值为预设值的所述瞬发故障信息进行筛选，其中，所述预设条目至少包括设备名称、时间范围、告警代码、物理槽位及单板类型中的一种或多种组合。
- 根据权利要求7所述的装置，其中，所述获得单元，配置为当所述综合接入设备进行巡检时，获得所述全部故障信息。
- 一种计算机存储介质，所述计算机存储介质包括一组指令，当执行所述指令时，引起至少一个处理器执行如权利要求1至6任一项所述的信息处理方法。
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| CN1171181A (zh) * | 1994-12-23 | 1998-01-21 | 英国电讯公司 | 故障的监视 |
| US20040008717A1 (en) * | 2002-07-12 | 2004-01-15 | Baypackets, Inc. | Fault tolerant correlation engine method and system for telecommunications networks |
| CN101312405A (zh) * | 2007-05-24 | 2008-11-26 | 杭州华三通信技术有限公司 | 一种告警处理方法及网管系统 |
| CN102523137A (zh) * | 2011-12-22 | 2012-06-27 | 华为技术服务有限公司 | 一种故障监测方法、装置及系统 |
| CN102739415A (zh) * | 2011-03-31 | 2012-10-17 | 华为技术有限公司 | 确定网络故障数据、记录网络瞬时状态数据方法及装置 |
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| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1171181A (zh) * | 1994-12-23 | 1998-01-21 | 英国电讯公司 | 故障的监视 |
| US20040008717A1 (en) * | 2002-07-12 | 2004-01-15 | Baypackets, Inc. | Fault tolerant correlation engine method and system for telecommunications networks |
| CN101312405A (zh) * | 2007-05-24 | 2008-11-26 | 杭州华三通信技术有限公司 | 一种告警处理方法及网管系统 |
| CN102739415A (zh) * | 2011-03-31 | 2012-10-17 | 华为技术有限公司 | 确定网络故障数据、记录网络瞬时状态数据方法及装置 |
| CN102523137A (zh) * | 2011-12-22 | 2012-06-27 | 华为技术服务有限公司 | 一种故障监测方法、装置及系统 |
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