WO2016006837A1 - Système de guidage vers des numéros de téléphone et procédé de guidage vers des numéros de téléphone utilisant l'analyse de phrases - Google Patents

Système de guidage vers des numéros de téléphone et procédé de guidage vers des numéros de téléphone utilisant l'analyse de phrases Download PDF

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Publication number
WO2016006837A1
WO2016006837A1 PCT/KR2015/006150 KR2015006150W WO2016006837A1 WO 2016006837 A1 WO2016006837 A1 WO 2016006837A1 KR 2015006150 W KR2015006150 W KR 2015006150W WO 2016006837 A1 WO2016006837 A1 WO 2016006837A1
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WO
WIPO (PCT)
Prior art keywords
telephone number
keyword
sentence
search
description information
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PCT/KR2015/006150
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English (en)
Korean (ko)
Inventor
김윤희
이욱희
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김윤희
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Publication date
Application filed by 김윤희 filed Critical 김윤희
Publication of WO2016006837A1 publication Critical patent/WO2016006837A1/fr

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing

Definitions

  • the present invention relates to a telephone number guide technology, and more particularly, a telephone number guide system and a telephone number guide for guiding a retrieved telephone number based on a keyword obtained by analyzing a sentence describing a registered telephone number associated with an event. It is about a method.
  • Call-based telephone number guide service (eg, 114) is replaced by Internet keyword search in the environment of mobile terminal and smart terminal.
  • the user when the user searches for a telephone number through an internet search, the user may enjoy more convenience than the telephone number guide service by voice guidance of a receptionist.
  • the user may be provided with the phone number as a search result of the phone number, as well as related information about the phone number (address, map view, business type, etc.).
  • the user can save the call charges and service charges for the telephone number guide service.
  • the operator registering the phone number can be managed by changing the information whenever necessary by registering the promotional information, advertising, etc. of the phone number as relevant information.
  • the telephone number of the restaurant A is registered in the business category "restaurant", and the user rarely encounters the telephone number of the restaurant A through the telephone number guide service.
  • the telephone number guide service if an event is held in Restaurant A's area, registering Restaurant A's promotional post and phone number on the dedicated home page associated with the event will expose Restaurant A's promotional post to users who visit the home page and view information. Have a chance.
  • the promotional article of the restaurant A based on the exposure opportunity increases the number of views and sales increase.
  • a user uses the phone number service to ask for a restaurant related to the event by voice, the attendant cannot find the local relevance of the event with Restaurant A, so it is very unlikely that they will retrieve and guide Restaurant A's phone number. Do.
  • the present invention was created under the recognition of the prior art as described above, to build an integrated site that provides a web page for each event, and to build a DB by extracting keywords from the description sentences of telephone numbers registered on the web pages of individual events. It is an object of the present invention to provide a phone number guide system and a phone number guide method for searching and guiding a phone number matching a keyword for which a user requests a search from a DB.
  • Another object of the present invention is to analyze the index information, such as the frequency of exposure, the frequency of the keyword for the keyword extracted from the description sentence and store in the DB, based on the index information of the keyword retrieved from the DB for the user's search request The priority of the telephone number is determined, and the telephone number is guided based on the determined priority.
  • Telephone number guide system using the sentence analysis according to the present invention for achieving the above technical problem, in the telephone number guide system in which an integrated site providing a web page for each event is established, the telephone number associated with the event from the subscriber terminal and A telephone number register for registering descriptive information of the telephone number; A keyword extraction unit for analyzing the description information by sentence, extracting a word from the analyzed sentence, and storing the word as a keyword; A search request receiver configured to receive a search request for a keyword input by a user; A telephone number searching unit for searching the telephone number corresponding to the keyword requested to be searched; And a phone number guide server including a search result provider which provides the searched phone number and the description information as a search result.
  • the telephone number registration unit stores the description information registered for each sentence separately.
  • the keyword extracting unit extracts a plurality of the words by removing the search and the ending of the sentence of the description information.
  • the telephone number guide server further includes a keyword index unit for analyzing and storing index information including a sentence number, a keyword occurrence number and an appearance position for each extracted keyword.
  • the search request receiving unit receives the search request from a user terminal or a receptionist terminal visiting the web page.
  • the telephone number guide server may include: description information DB in which sentences of the phone number and the description information are stored; A keyword DB storing keywords extracted for each sentence; And a keyword index DB in which the number of occurrences and the appearance position of the keyword for each sentence are stored as index information.
  • the search result providing unit sorts the plurality of phone numbers searched by the keyword according to priority using the index information for sentences corresponding to each phone number and provides the search results.
  • the search result providing unit sets a priority to a phone number having the number of occurrences of the keyword among a plurality of searched phone numbers, and sets the priority to a phone number where the appearance position precedes when the number of occurrences is the same.
  • a method of guiding a telephone number by the telephone number guide server is built an integrated site providing a web page for each event, ( a) a telephone number registration step of registering telephone number and description information of the telephone number related to the event from the subscriber terminal; (b) a keyword extraction step of analyzing the description information by sentence, extracting a word from the analyzed sentence, and storing the word as a keyword; (c) a search request receiving step of receiving a search request for a keyword input by a user; (d) a phone number search step of searching for the phone number corresponding to the searched keyword; And (e) providing a search result for providing the searched telephone number and the description information as a search result.
  • FIG. 1 is a schematic configuration diagram of a phone number guide system according to an embodiment of the present invention.
  • FIG. 2 is a schematic internal structure diagram of the phone number guide server of FIG. 1.
  • 3 to 5 are exemplary diagrams of a search process using a DB and priority established in the telephone number guide server of FIG.
  • FIG. 6 is a schematic flowchart of a phone number guide method according to an embodiment of the present invention.
  • FIG. 1 is a schematic configuration diagram of a phone number guide system 1 according to an embodiment of the present invention.
  • Telephone number guide system 1 is built on a wired, wireless network, a telephone number guide server for guiding the telephone number matching the keyword by analyzing the description information of the telephone number as a keyword ( 2) a subscriber station (3) for registering a telephone number and description information, and a user terminal (4) and a receptionist terminal (5) receiving a search result by inputting a keyword and receiving a search result of the telephone number. .
  • the wired / wireless network in the present invention typically includes all communication networks capable of internet data communication using various protocols such as mobile communication networks, wired and wireless public networks or dedicated networks such as the Internet.
  • the telephone number guide server 2 receives telephone number and description information from the subscriber station 3 requesting registration of the telephone number in association with the event. There are no special qualification restrictions for subscribers and anyone with a phone number can become a subscriber. The subscriber may be provided with a paid service for registering a phone number, so that the service fee may be charged.
  • the telephone number guide server 2 guides the user terminal 3 and the telephone number matching the keyword. The original terminal 4 is guided.
  • the telephone number guide server 2 provides a unique web page for each event.
  • the event may be of various kinds, such as an event, a festival, and the like is not particularly limited.
  • the user who organizes the event can visit the home page of the phone number guide server 2 and apply for a dedicated web page representing the event, and can receive the web page of the event from the phone number guide server 2.
  • the web page of the event provided by the user from the telephone number guide server 2 corresponds to a web page for the user community related to the event.
  • the web page may have an interface in the form of a mini homepage, a blog, a cafe, a bulletin board, and the like, and there is no particular limitation as long as the user community related to the event is supported.
  • the telephone directory guidance server 2 provides a web page of a community service related to an event by using a single event as a category and a unified interface for each category, the web page is assigned to each event of the present invention. It will correspond to a web page. That is, the telephone number guide server 2 provides services such as distribution and management of web pages for each event.
  • the telephone number guide server 2 extracts a keyword from the description information registered by the subscriber in each event-specific web page and stores it in a DB.
  • the keywords stored in the DB may be matched with keywords for which the user requests a search. For example, when a user requests a search for a telephone number for the keyword "A”, the telephone directory guidance server 2 searches the DB using "A" as a key and searches for a stored telephone number corresponding to "A". Guide to the results.
  • the telephone directory guidance server 2 sets the priority of each telephone number based on index information such as the number of occurrences of the keyword A, the appearance position, and sorts them. do. Then, the telephone number guide server 2 provides a list of telephone numbers sorted based on the priority order as a search result.
  • the high priority telephone number may be a telephone number intended by the user because of its high relevance to the keyword "A".
  • the subscriber terminal 3 is a terminal of a subscriber who wants to promote a business through search / guidance of a telephone number associated with an event.
  • the subscriber station 3 registers the telephone number and the description information for the event after connecting to the telephone number guide server 2.
  • the description information may be a product, a price information, a location, etc. describing the subscriber's business, and there is no particular limitation.
  • the subscriber registers the description information in a sentence of natural language without having to define a keyword separately with respect to the telephone number. Then, a keyword is defined through sentence analysis from the description information registered by the phone number guide server 2.
  • the user terminal 4 accesses the telephone number guide server 2 to request a search of the telephone number and is provided with at least one searched telephone number.
  • the user terminal 4 requests a search by inputting a keyword to search through a search box
  • the user terminal 4 receives a search result of a phone number corresponding to the input keyword through the phone number guide server 2.
  • the user may request a search by inputting a search keyword by voice.
  • the search result of the telephone number is a list of a plurality of telephone numbers, each telephone number is listed according to the priority.
  • the receptionist terminal 5 may search for and provide a telephone number registered in an event-specific web page with respect to the telephone number that the user inquires in response to the user's inquiry call. If the user asks the receptionist for a specific business type or business name in connection with a specific event, the receptionist inputs a keyword through the receptionist terminal 5 and the entered keyword is stored by the telephone number guide server 2. It is searched against DBs. In this case, when searching the user's inquiries, the search may fail through the existing industry DB and business name DB. However, if the user searches for the DB where the phone number registered in the event-specific web page is stored, the search is performed. Of course, it can be successful.
  • FIG. 2 is a schematic internal structure diagram of the phone number guide server 2 of FIG.
  • the telephone number guide server 2 includes a telephone number register 21 for registering a subscriber's telephone number and description information, a keyword extractor 22 for extracting a keyword from the registered description information, and a user.
  • a search request receiver 24 for receiving a search request of a phone number, a phone number searcher 25 for searching a phone number with a search requested keyword, and a search result provider 26 for providing the searched phone number as a search result; It is composed.
  • the telephone number guide server 2 may be configured to further include a keyword indexing unit 23 to provide the sorted telephone numbers in order of priority.
  • the telephone number register 21 registers the telephone number and the description information of the telephone number from the subscriber terminal 3 and stores it in the DB.
  • the subscriber terminal 3 visits the home page of the telephone number guide server 2, the subscriber terminal 3 selects at least one or more events for which the telephone number is registered and requests registration.
  • the subscriber station 3 visits the web page of a specific event, it requests a registration by inputting a phone number and description information.
  • the phone number registration unit 21 that has been requested to register may store the phone number and description information in a DB corresponding to the event information.
  • the phone number register 21 may store the above description information separately for each sentence.
  • the keyword extracting unit 22 analyzes the registered description information and extracts a word corresponding to a minimum meaning unit and stores the word as a keyword as a DB.
  • the keyword extracting unit 22 extracts a plurality of words by removing the search and the ending for each sentence and stores them in the DB.
  • the individual words may be connected to adjacent words to form a compound word, and the keyword extractor 22 may store at least one or more of the individual words and the compound words according to the service strategy. For example, if the words "A" and "B" are present in a sentence, ⁇ "A", "B">, ⁇ "AB"> and ⁇ "A", "B", “AB”> and Can be stored in any one of the same three forms. Given the full meaning of the keyword and the savings in DB capacity, it would be desirable to store it in the form ⁇ "AB">.
  • the keyword index unit 23 analyzes keyword index information on keywords extracted from individual sentences and stores the keyword index information in a DB.
  • the index information includes the number of occurrences of the keyword and the position of the occurrence in the sentence. For example, assuming a sentence of "A B C D A", the number of occurrences of the word "A" is two times, and the appearance positions are first and fifth.
  • the number of occurrences and the appearance of the front of the sentence are important keywords. Therefore, the higher the analyzed importance, the higher the priority can be determined.
  • the search request receiver 24 receives a search request including a keyword searched from the user terminal 3 or the guide terminal 5.
  • the telephone number search section 25 searches the DB using the received keyword as a search key.
  • the phone number search unit 25 searches not only the phone number DB where the phone number is stored for each event by the subscriber, but also other DBs (eg, industry DB, mutual DB, etc.) held by the phone number guide server 2. Can be performed.
  • the search result providing unit 26 provides the searched telephone number and description information as a search result.
  • the search result providing unit 26 sets the priority to the phone number of the description information having a large number of occurrences of the keyword by using the index information of the keyword. If the number of appearances is the same, priority is given to the telephone number of the description information preceding the appearance position.
  • the search result providing unit 26 provides the search results of the phone numbers sorted by priority to the user terminal 4 or the receptionist terminal 5 requesting the search.
  • 3 to 5 are exemplary diagrams of a search process using the DB and priority established in the phone number guide server 2 of FIG.
  • the phone number guide server 2 provides a mini home page of an event at the request of a user who hosts the event.
  • a home page DB is stored in which information of a home page provided by the phone number guide server 2 for each event is stored. The general visitor may visit the mini home page through the home page of the phone number guide server 2 or directly visit the mini home page of the event.
  • the phone number guide server 2 stores the event related information including the event name, the organizer, the representative phone number, and the like in the home page DB.
  • the subscriber who wants to promote the telephone number registers the telephone number and description information promoted in association with the event in the telephone number guide server 2 by using the subscriber terminal 3.
  • the subscriber registers in connection with the event "pottery festival”.
  • the phone number guide server 2 is the description registered in the description information DB Save the information.
  • the description information DB may store the description information separately in each sentence.
  • the description information registered by the "Ceramics Festival Committee” is stored by dividing two sentences into "sentence number 1" and "sentence number 2", respectively.
  • the phone number guide server 2 extracts a keyword for each natural language sentence of the description information and stores the extracted keyword in the keyword DB.
  • the keyword DB stores ten keywords extracted through a process in which the meaning of words is analyzed from sentences of description information of "Sentence 1" registered by the "Ceramics Festival Committee".
  • the telephone directory guide server 2 analyzes the index information for each keyword and stores it in the index DB. For example, in the index DB, index information such as "number 1" as a sentence number, "2" as the number of occurrences, and "2, 9" as the appearance position in a sentence is stored for the keyword "pottery festival”.
  • the telephone number guide server 2 searches the DB with the requested keyword, and provides the telephone number and description information retrieved from the DB as a search result.
  • a user requests a search using "pottery festival” as a keyword.
  • the telephone number guide server 2 searches for the keyword "porcelain festival” of the user, it searches for the sentence number "1" and "5" from the index DB.
  • the two sentences retrieved correspond to different telephone numbers.
  • the telephone number guide server 2 sets priority of two sentences using index information. Since the number of occurrences of "1" is greater than the number of occurrences of "5", a high priority is set.
  • the telephone number guide server 2 is arranged in the order of the telephone number of the first "Ceramics Festival Committee” and the telephone number of the "AJ Rent-a-car” to provide a search result of the telephone number. Then, the user is satisfied with the search result because the telephone number is provided in order of the number of occurrence of the keyword as the search result for the keyword requesting the search.
  • the telephone number guide server 2 preferentially sets the priority to the telephone number of the sentence number where the appearance position precedes when the occurrence number is the same.
  • the telephone directory guidance server 2 takes precedence over the telephone number of the "Ceramics Festival Committee” having the same number of appearances but with the appearance position preceded by the telephone number of "Icheon Guest House”. To set the rank. Then, the telephone number guide server 2 provides the telephone numbers arranged in the order of the set priority as a search result.
  • the telephone number guide method using sentence analysis of a user can be preferably realized through the construction of the telephone number guide system 1 described above.
  • FIG. 6 is a schematic flowchart of a phone number guide method according to an embodiment of the present invention.
  • the telephone number guide server 2 receives the telephone number and description information related to a specific event from the subscriber terminal 3 (S21). Subscribers who wish to promote their business through telephone numbers request registration by inputting the event, subscriber's business and telephone number's description information in natural language, regardless of format and subject matter.
  • the telephone number guide server 2 may store the description information separately for each sentence.
  • the phone number guide server 2 analyzes the registered description information as a word in a semantic unit, extracts a keyword, and stores the extracted keyword (S22).
  • the telephone number guide server 2 analyzes the index information for the sentence of the description information for each keyword, and stores the analyzed index information (S23).
  • the number and position of the occurrence of the keyword in the sentence are analyzed as index information.
  • the index information the higher the number of occurrences, the higher the relevance of the keyword, and the higher the occurrence position is in front of the sentence, the higher the relevance of the keyword.
  • the telephone number guide server 2 receives a search request including a search keyword from the user terminal 4 or the guide terminal 5 (S24).
  • the user terminal 4 may request a search after a user inputs a search keyword by voice input or text input while the user accesses the telephone number guide server 2 to the internet connection or a call connection based on wired or wireless communication.
  • the voice input search keyword is required to be converted into text.
  • the telephone number guide server 2 searches the DB using the received user's keyword (S25). There may be more than one DB to search.
  • the telephone number guide server 2 searches for the keyword of the above description information matching the keyword of the user, it is possible to search for the telephone number of the matched keyword.
  • the phone number guide server 2 When the keyword of the description information is searched, the phone number guide server 2 provides the phone number and description information corresponding to the searched keyword as a search result (S26).
  • the telephone number guide server 2 compares the index information of the keywords, sets the priority to the telephone numbers of the keywords, and arranges and provides the telephone numbers according to the set priorities.
  • the priority is prioritized for keywords with a high number of appearances, and if the number of appearances is the same, priority is given to keywords having an appearance position at the front of the sentence.
  • the term " ⁇ part" is not used to mean a hardware division of the telephone number guide system using sentence analysis. Therefore, a plurality of components may be integrated into one component, or one component may be divided into a plurality of components.
  • the component may mean a hardware component, but may also mean a component of software. Therefore, it is to be understood that the present invention is not particularly limited by the term "part”.

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Telephonic Communication Services (AREA)

Abstract

L'invention concerne un système de guidage vers des numéros de téléphone et un procédé de guidage vers des numéros de téléphone servant à produire un numéro de téléphone recherché en utilisant un mot-clé extrait en analysant une phrase de description de numéro de téléphone. Le système de guidage vers des numéros de téléphone selon la présente invention comporte un serveur de guidage vers des numéros de téléphone comportant: une unité d'inscription de numéros de téléphone servant à inscrire un numéro de téléphone lié à un événement et des informations de description du numéro de téléphone à partir d'un terminal d'abonné; une unité d'extraction de mots-clés servant à analyser une phrase des informations de description inscrites et à extraire un mot de la phrase analysée de façon à conserver le mot extrait en tant que mot-clé; une unité de réception de demandes de recherche servant à recevoir une demande de recherche par rapport à un mot-clé saisi par un utilisateur; une unité de recherche de numéros de téléphone servant à rechercher un numéro de téléphone correspondant au mot-clé demandé dans la recherche; et une unité de présentation de résultats de recherche servant à présenté un numéro de téléphone recherché et des informations de description en tant que résultat de recherche. Selon la présente invention, un service de recherche et un service de guidage vers un numéro de téléphone peuvent être assurés à l'utilisateur en inscrivant des numéros de téléphone de divers types d'entreprises liés à des événements et en utilisant des informations de description d'un numéro de téléphone inscrit en tant que mot-clé.
PCT/KR2015/006150 2014-07-07 2015-06-17 Système de guidage vers des numéros de téléphone et procédé de guidage vers des numéros de téléphone utilisant l'analyse de phrases WO2016006837A1 (fr)

Applications Claiming Priority (2)

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KR10-2014-0084665 2014-07-07
KR1020140084665A KR20160005563A (ko) 2014-07-07 2014-07-07 문장 분석을 이용하는 전화 번호 안내 시스템 및 전화 번호 안내 방법

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US11451659B2 (en) 2015-05-01 2022-09-20 Vyng Inc. Dynamic rewardable activity value determination and allocation
US11394821B2 (en) 2015-05-01 2022-07-19 Vyng Inc. Curated search of entities from dial pad selections
US11394824B2 (en) 2015-05-01 2022-07-19 Vyng Inc. Adjusting presentation on smart phone lockscreen of visual content associated with metadata of incoming call
WO2021030419A1 (fr) * 2019-08-12 2021-02-18 Vyng, Inc. Procédés et systèmes de gestion de contenu multimédia associé à un contexte de message sur des dispositifs informatiques mobiles

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Publication number Priority date Publication date Assignee Title
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