WO2014173648A1 - Système et procédé de communication - Google Patents

Système et procédé de communication Download PDF

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Publication number
WO2014173648A1
WO2014173648A1 PCT/EP2014/056672 EP2014056672W WO2014173648A1 WO 2014173648 A1 WO2014173648 A1 WO 2014173648A1 EP 2014056672 W EP2014056672 W EP 2014056672W WO 2014173648 A1 WO2014173648 A1 WO 2014173648A1
Authority
WO
WIPO (PCT)
Prior art keywords
remote system
mobile terminal
data server
data
communication
Prior art date
Application number
PCT/EP2014/056672
Other languages
English (en)
Inventor
Dominique Lallement
Sébastien OCQUIDANT
Rémi BONNET
Original Assignee
Eaton Industries France Sas
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Eaton Industries France Sas filed Critical Eaton Industries France Sas
Publication of WO2014173648A1 publication Critical patent/WO2014173648A1/fr

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
    • H04L67/125—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks involving control of end-device applications over a network
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L69/00—Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
    • H04L69/14—Multichannel or multilink protocols
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W24/00—Supervisory, monitoring or testing arrangements
    • H04W24/04—Arrangements for maintaining operational condition
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W88/00—Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
    • H04W88/02—Terminal devices
    • H04W88/06—Terminal devices adapted for operation in multiple networks or having at least two operational modes, e.g. multi-mode terminals

Definitions

  • the invention refers to a communication system comprising a data server, a remote system and a mobile terminal, the data server and the mobile terminal being connected by a communication link, the remote system being adapted to transfer data via a first channel to the mobile terminal, the mobile terminal comprising a receiver to access the data from the remote system, as well as to a communication method using such a system.
  • a system and method for on-site identification of a device in a remote location is disclosed in US 8 032 414 B2, which refers to performing a consumer transaction by a server and a retail device of a retail establishment.
  • An identifier associated with the retail device is provided to the customer's personal communication device via a display in order to establish a communication link between the device and the server and to provide an application-specific user interface specific to the retail device, which is connected to the server via a network. If a remote system does not have a network connection to a data server, however, or if the remote system and the data server are located on different sides of a firewall, the remote system cannot be addressed by the data server. It is an objective of the invention to provide communication system and method that allows identification and addressing of a remote system without a network
  • the communication system comprises a data server, a remote system and a mobile terminal, the data server and the mobile terminal being connected by a communication link or, preferably, a set of communication links that permit communication between the mobile terminal and the one or, preferably, more data server(s).
  • Such communication links are typically wireless links, like WiFi, which means wireless local area network (WLAN) products that are based on the Institute of Electrical and Electronics Engineers' (IEEE) 802.11 standards.
  • WiFi wireless local area network
  • IEEE Institute of Electrical and Electronics Engineers'
  • 3G short for third Generation, is the 3rd generation of mobile telecommunications technology, also called Tri-Band 3G.
  • telecommunication networks support services that provide an information transfer rate of at least 200 kbit/s, or 4G, the fourth generation of mobile phone mobile
  • Conceivable applications include amended mobile web access, IP telephony, video conferencing and Cloud Computing.
  • the remote system is adapted to transfer data to the mobile terminal via a first channel and the mobile terminal comprises a receiver to access the data from the remote system.
  • the data may thus be sent over the communication link to the data server, either after preliminary processing of the data by the mobile terminal or not.
  • a mobile terminal or a set of such terminals is, for example, a laptop computer, a smartphone, an electronic tablet, which is usually adapted to display text and graphics and supports various software applications, like an internet browser or a specific application related to the data server.
  • the remote system in the sense of the invention can be a single device or a plurality of associated devices. If the remote system comprises a plurality of associated devices, there is one main device terminal, a gateway, for example, and further device terminals which do not comprise the communication capabilities with the mobile terminal and with the data server as the main device terminal. In such a case, the pieces of information exchanged may both concern the main device terminal and the plurality of associated device terminals.
  • the remote system comprises a receiver to access information received from the mobile terminal via a second channel. It is an advantage of the second channel from the remote system to the mobile terminal, that the remote system is not only adapted to present information, but also to receive information, which could be maintenance related code, a software upgrade etc.
  • a standard connection between the remote system and the data server is not necessary, which is advantageous if no such connection can be established, for example, if the remote system is located in a secured environment which has no connection to a cable or radio network, and the data server is located outside this secured environment, for example at the facility that has produced and installed the remote system.
  • Another feasible application would be that the remote system and the data server are connected, however, a firewall prevents data to be sent in at least one way of the connection.
  • the first and second channels between the mobile terminal and the remote system provide temporarily an alternative communication link. It is therefore a preferred embodiment, that the remote system is addressable by the data server via the communication link and the second channel.
  • At least one of the mobile terminal and the data server is adapted to decode the data received from the remote system.
  • the data server is adapted to use the data received from the remote system for addressing any one of the remote system, any other system or operator.
  • the remote system is connected to the data server through a direct communication link, which means any kind of known standard link, like for example a network connection.
  • the remote system comprises a main device terminal and a network with one or a plurality of further device terminals connected to the network, which could be one of a daisy chain or Ethernet etc.
  • the remote system is adapted to transfer dynamic data.
  • the remote system preferably comprises one of a display, a wired communication link and a short range radio device for transferring data.
  • the display may prompt the data encoded as text, barcode or QR code.
  • the wired communication link could be a USB connection, and one possible short range radio communication system is known as RFID.
  • the mobile terminal comprises one of a display, a wired communication link and a short range radio device for transferring information via the second channel.
  • the mobile terminal receiver comprises an optical receptor or a radio antenna.
  • the remote system receiver comprises an optical receptor or a radio antenna.
  • the invention also refers to a communication method using a system as described herein before, which achieves the objective.
  • data of the remote system is transferred from the remote system to the mobile terminal, and from the remote system to the data server via the communication link, wherein the data is processed by the data server.
  • the data server addresses the remote system, using the processed data.
  • the data transferred by the remote system comprises information on at least one or more of a service requirement, a status, an event, a history of events, a history of status, an
  • the mobile terminal is operated by a first operator and the data server is operated by a second operator, and wherein the first operator interacts with the second operator via an operator communication link.
  • a user manual about the remote system is visualized from the mobile terminal or data server.
  • a software code of the remote system is upgraded from the mobile terminal or from the data server.
  • the remote system is registered into the mobile terminal or data server.
  • an actual presence of the remote system is checked and set into the mobile terminal or data server.
  • any operator in interaction with the mobile terminal or with the data server can upgrade configuration of the remote system from the mobile terminal or from the data server.
  • any operator in interaction with the mobile terminal or with the data server can download historical data from the remote system into the mobile terminal or data server.
  • FIG. 1 shows a schematic illustration of an embodiment of a communication system according to the invention.
  • the communication system comprises a data server 3, a remote system 2, 11, 16 and a mobile terminal 1 , wherein a dashed line indicates that the data server 3 is spatially separated from the remote system 2, 11, 16 and the mobile terminal 1. Spatially separated does not refer to any specific distance between the data server 3 and the remote system 2, 11, 16. Whether the data server 3 and the remote system 2, 11, 16 are located in different rooms inside the same building or whether the data server 3 and the remote system 2, 11, 16 are located on different continents, depends on the respective application of the communication system.
  • the spatial separation of the data server 3 and the remote system 2, 11, 16 is, however, not a necessary condition in the sense of the invention, but a condition that confronts a communication system with a problem, which is advantageously solved by the communication system according to the invention.
  • the data server 3 and the mobile terminal 1 are connected by a communication link 6 which is adapted to bridge the spatial distance between the data server 3 and the mobile terminal 1.
  • the mobile terminal 1, however is located in a direct vicinity of the remote system 2, 11, 16, which means, for example inside the same room or under a condition of intervisibility.
  • the maximum distance between the mobile terminal 1 and the remote system 2, 11, 16 depends on the range of specific communication applications established between the mobile terminal 1 and the remote system 2, 11, 16, which will be described hereinafter.
  • the remote system 2, 11, 16 is adapted to transfer data via a first channel 7 to the mobile terminal 1 , the mobile terminal 1 comprises a receiver 27 to access the data from the remote system 2, 11, 16. Further, the remote system 2, 11, 16 comprises a receiver 28 to access information received from the mobile terminal 1 via a second channel 8.
  • the remote system 2, 11, 16 comprises a system terminal 2, that is connected via a network 11 to one or a plurality of similar device terminals 16.
  • a network is typically local, where the devices 2, 16 are located in the same area.
  • the system terminal 2 acts as a communication gateway for itself and the further terminals 16.
  • the physical layer of such network may be wired, for example daisy chained, or short range wireless or power line communication.
  • the connected device terminals 16 advantageously do not need to have the same communication capabilities with the mobile terminal 1 and with the data server 3, as the system terminal 2.
  • the information provided through the first and second channels 7, 8 concern the system terminal 2 and the plurality of daisy chained device terminals 16, as well.
  • the remote system may comprise of a stand-alone system terminal 2 without any further connected devices, as well.
  • the remote system 2 or remote terminal 2 it is meant to include the network 11 and connected device terminals 16, where applicable.
  • the mobile terminal 1 or a set of such terminals 1 for example a laptop computer, a smartphone or an electronic tablet, is usually able to display text and graphics and is further able to read or receive data, like an identification tag from the remote system 2.
  • the receiver 27 or reading mechanism 27 is preferably optical, like a still image camera, or a radio receptor, like an antenna. However, the data could even also be typed through a real or virtual keyboard into the mobile terminal 1.
  • the reading mechanism 27 is preferably integrated into the mobile terminal 1 , or alternatively attached to it.
  • the mobile terminal 1 preferably supports various software applications like an internet browser or specific applications or a composite application with an associated local database.
  • the remote system 2 may be an electronic device, like a server or network device or a mechanical device or any type of device that is adapted to transfer data. For example, it supports static identification by striker, or dynamic data transfer, for example via a display 26.
  • the data content could advantageously refer to any type of information, like IP address, inventory code, URL etc.
  • the information could be dynamic, the information could be presented as a sequence.
  • the sequence may be automatic, like a rolling display, or could be controlled by an operator 12 pushing a "next" button.
  • the display 26 could be contextually controlled by an application of the mobile terminal 1, the remote system 2 or the data server 3.
  • the transferred data is preferably encoded as one or more of a QR code, a barcode, RFID or Text.
  • the data server 3 which may as well be a set of data servers 3, is able to
  • the communication link 6 is typically a wireless link, like WiFi or 3G or 4G or any type of point local or broadband wireless networks.
  • the way information is exchanged between the mobile terminal 1 and the data server 3 depends on the respective application. For example, the information could be web pages using http or https protocols, it could be data, using an xml type of protocol, it could be a simple text protocol, or it could be a file transfer using an ftp protocol. There is not limitation on communication encoding methods and exchanged protocols possibly implemented in the communication link 6.
  • the data server 3 is optionally able to communicate with the remote system terminal 2 via a direct communication link 5.
  • the direct communication link 5 typically provides Ethernet, USB, or RS232, or any type of point to point or networks.
  • Applications of the mobile device 1 may advantageously be used to manage various features related to the particular remote device 2 or a set of remote devices 16. Such features are, for example, displaying a status and measurements of the remote device 2 and displaying a picture or mimic diagram of the remote device 2, displaying a user or configuration manual, displaying history files and traceability information on the remote device 2, setting a configuration of the remote device 2, registering the remote device 2 for future service operations, defining a physical location of the remote device 2 or associating the remote device 2 with already located devices, checking of the remote device 2 and collecting information for service.
  • the operator 12 points to the remote device 2 and starts acquisition of identification of the remote device 2.
  • Such an identification application running on the mobile terminal 1, the remote system 2 and/or on the data server 3 permits to select the data base part on the server 3 related to the remote system 2 or to communicate with the mobile terminal 1 in order to collect appropriate pieces of information and then to communicate it, for example, to the mobile terminal 1 through communication link 6, the mobile terminal 1 then displaying such pieces of information on a display.
  • the server 3 could as well send information or instructions to the remote system 2 via the direct communication link 5 or via any other link 10 to other connected devices 9.
  • the collected pieces of information may be a status, an actual configuration setting and possible values of setting parameters according to the device capabilities of the remote system 2.
  • the operator 12 is able to select a set of appropriate setting parameters according to device capabilities and according to other status or configuration information already validated.
  • Such values are sent to the data server 3 using the communication link 6 and stored in the data base part related to the remote system 2. Further, the data server may send it to the remote device 2, using the direct communication link 5 in order to set the device 2 in the new proper configuration.
  • the data server could alternatively send it to the mobile terminal 1 using the communication link 6 in order to confirm the new configuration to the operator 12, or in order to send it further via the second channel 8 to the remote system 2, which is most advantageous, when the direct link 5 is not connected or does not exist or is blocked for any reason.
  • pieces of information may be communicated from the data server 3 to the mobile terminal 1 through link 6 and then the mobile terminal 1 is displaying such pieces on information on its display.
  • the mobile terminal 1 may request the operator 12 to enter some textual inventory identification, which information is printed on a sticker next to the remote device 2 or is displayed.
  • the mobile terminal 1 could acquire it using its acquisition mechanism 27.
  • Such additional inventory identification is validated by the operator 12 and sent to the data server 3 using the communication link 6.
  • the mobile terminal 1 after identifying the remote system 2, the mobile terminal 1 is displaying the respective information on the display and requests the operator 12 to identify another device or a receptacle of the remote device 2, like cabinet or place in a cabinet or a device level in the cabinet (not shown) or to type or select a textual identification of the other device or receptacle of the device or physical location in the room.
  • Such double selection of the remote device 2 and the location after a confirmation of the operator 12 permits to associate both devices or the device 2 and its receptacle.
  • Such an association pair is sent to the data server 3 using link 6 and stored in the data base.
  • the operator 12 may advantageously be requested to validate the selected information, in order to confirm that the remote device 2 is actually present in the cabinet or room.
  • the operator 12 is able to manipulate not only the mobile terminal 1, but also the remote device 2 and further devices 16, which is illustrated by arrows 13, 17 and 18.
  • the operator 12 on the remote site may communicate with an operator 14 with access 15 to the data server 3 through a alternative link 19, which is, for example, a voice and/or data connection via telephone.
  • the communication system and method according to the invention advantageously allows a manufacturer's service personnel to identify the remote system 2 as a product of the manufacturer and to display current alarms and status from a product web page by using a smartphone or electronic tablet as mobile terminal 1.
  • the second channel 8 allows a data transfer to the remote system 2 without any direct network connection between the remote system 2 and the data server 3. Furthermore, product registration of the remote device 2 on a manufacturer's or vendor's website with part and serial numbers is enhanced. An end-user or service personnel may advantageously access user and configuration manuals and files for upgrading the remote system 2, which are stored on the manufacturer's or vendor's website.

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Health & Medical Sciences (AREA)
  • Computing Systems (AREA)
  • General Health & Medical Sciences (AREA)
  • Medical Informatics (AREA)
  • Computer Security & Cryptography (AREA)
  • Telephonic Communication Services (AREA)

Abstract

La présente invention concerne un système de communication comprenant un serveur de données, un système distant et un terminal mobile. Le serveur de données et le terminal mobile sont connectés par une liaison de communication. Le système distant est adapté pour transférer des données au terminal mobile par l'intermédiaire d'un premier canal. Le terminal mobile comprend un récepteur pour accéder aux données provenant du système distant. L'invention concerne également un procédé de communication utilisant un tel système.
PCT/EP2014/056672 2013-04-23 2014-04-03 Système et procédé de communication WO2014173648A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
GB1307326.7A GB2513339A (en) 2013-04-23 2013-04-23 Communication system and method
GB1307326.7 2013-04-23

Publications (1)

Publication Number Publication Date
WO2014173648A1 true WO2014173648A1 (fr) 2014-10-30

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PCT/EP2014/056672 WO2014173648A1 (fr) 2013-04-23 2014-04-03 Système et procédé de communication

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GB (1) GB2513339A (fr)
WO (1) WO2014173648A1 (fr)

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20030120718A1 (en) * 2001-12-21 2003-06-26 Patton Charles M. Identifying a physical device's avatar using a unique, substantially non-removable communication identifier
US20050134461A1 (en) * 2003-09-03 2005-06-23 Alexander Gelbman Electronically updateable label and display
US20050222933A1 (en) * 2002-05-21 2005-10-06 Wesby Philip B System and method for monitoring and control of wireless modules linked to assets
US20080189420A1 (en) * 2007-02-06 2008-08-07 Allan Herrod Method and System for Mobilizing a Management Service Platform

Family Cites Families (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8032414B2 (en) * 2007-06-12 2011-10-04 Gilbarco Inc. System and method for providing receipts, advertising, promotion, loyalty programs, and contests to a consumer via an application-specific user interface on a personal communication device

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20030120718A1 (en) * 2001-12-21 2003-06-26 Patton Charles M. Identifying a physical device's avatar using a unique, substantially non-removable communication identifier
US20050222933A1 (en) * 2002-05-21 2005-10-06 Wesby Philip B System and method for monitoring and control of wireless modules linked to assets
US20050134461A1 (en) * 2003-09-03 2005-06-23 Alexander Gelbman Electronically updateable label and display
US20080189420A1 (en) * 2007-02-06 2008-08-07 Allan Herrod Method and System for Mobilizing a Management Service Platform

Also Published As

Publication number Publication date
GB201307326D0 (en) 2013-05-29
GB2513339A (en) 2014-10-29

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