WO2014097377A1

WO2014097377A1 - Method for supporting solution of malfunctions of component devices of electronic circuit manufacturing system, and device for same

Info

Publication number: WO2014097377A1
Application number: PCT/JP2012/082693
Authority: WO
Inventors: 英希保坂; 重徳仙石
Original assignee: 富士機械製造株式会社
Priority date: 2012-12-17
Filing date: 2012-12-17
Publication date: 2014-06-26
Also published as: JPWO2014097377A1; JP6117823B2

Abstract

The present invention facilitates operations for solving malfunctions that occur to component devices of an electronic circuit manufacturing system. In the case where malfunctions occur to component devices such as a solder printing device and a component mounting device that are component devices of an electronic circuit manufacturing system that principally includes an electronic circuit manufacturing line (10), malfunction solution support information obtained by collecting types of malfunctions and solutions that have been effective for solving such types of malfunctions in correspondence with one another is collected and analyzed in a database (58) provided in a call center (56) of a manufacturer of the electronic circuit manufacturing system; and at the same time, the information is stored in a storage (52) of an electronic circuit manufacture support device (40) of each electronic circuit manufacturing system. When actually malfunctions occur, a plurality of effective solutions corresponding to the types of the malfunctions are displayed on a display (50) in such a manner that a person is allowed to recognize a descending order of malfunction-solving possibilities of the effective solutions. The displayed malfunction solution support information is updated as the information collection proceeds.

Description

FAILURE TREATMENT SUPPORT METHOD AND DEVICE FOR ELECTRONIC CIRCUIT MANUFACTURING SYSTEM COMPOSITION DEVICE

The present invention relates to various devices constituting an electronic circuit manufacturing system, for example, a circuit substrate inspection device that inspects a circuit substrate, a screen printing device that prints paste solder on the circuit substrate, and an adhesive applied to the circuit substrate. Adhesive coating device, component mounting device for mounting electronic circuit components on a circuit substrate, electronic circuit inspection device for inspecting electronic circuits with electronic circuit components mounted thereon, substrate conveyors disposed between these devices, The present invention relates to an electronic circuit manufacturing system component device such as a host computer that collectively controls these devices, and in particular, when a failure occurs in an electronic circuit manufacturing system component device, information effective for solving the defect is notified. And an electronic circuit manufacturing system capable of informing the method.

The following Patent Document 1 describes an invention for facilitating a change in an operation method of a component mounting apparatus which is a kind of an electronic circuit manufacturing system constituting apparatus and an information display method. According to the present invention, since the user interface for displaying the status of the component mounting apparatus and inputting a command changes every time the component mounting apparatus is improved, an operator needs to get used to it. In order to solve the problem that multiple types of display methods and input methods are mixed in the field where both are used together, one connected to multiple component mounting devices with multiple versions of the user interface A switching unit is provided in the server, and the user can select any one of a plurality of versions of the user interface by switching the switching unit.

Patent Document 1: Japanese Patent Laid-Open No. 10-247800

According to the invention described in the above-mentioned Patent Document 1, although there is a convenience that can easily select any user interface among a plurality of versions, only one of a plurality of versions can be selected. Since a user switching operation is required, there is an inconvenience that the display cannot be changed gradually or automatically depending on the situation.
The present invention has been made to solve these inconveniences as much as possible.

According to the present invention, (a) the type of failure that has occurred in the electronic circuit manufacturing system component device, the cause of that type of failure, and an indication of at least one of effective measures that are effective measures for resolving the failure The failure treatment support information collecting process for storing and collecting the failure treatment support information associated with the information in the storage device, and (b) the type of the failure that occurred when a failure occurred in the electronic circuit manufacturing system component device And a notification step of notifying the notification device of the suggestion information in a method in which a person can recognize the order in which the suggestion information is likely to be correct based on the failure treatment support information stored in the storage device A failure handling support method for an electronic circuit manufacturing system constituting apparatus including the above is obtained.
(A) Correspondence between the types of defects that occurred in the electronic circuit manufacturing system component device and the suggestion information that is at least one of the cause of the defect and the effective action that was effective for resolving the defect A storage device for storing the attached failure treatment support information, and (b) when a failure occurs in the electronic circuit manufacturing system component device, the type of the failure that has occurred, and the failure treatment support information stored in the storage device, Based on the above, an electronic circuit manufacturing system is obtained that includes a notification device that notifies the suggestion information in a manner in which a person can recognize the order in which the suggestion information is likely to be correct.

Effects of the present invention

According to the failure treatment support method according to the present invention, the notification information is reported in a method that allows a person to recognize the order in which the suggestion information collected by the execution of the failure treatment support information collection step is likely to be correct. Therefore, when a problem occurs in the electronic circuit manufacturing system component device (hereinafter sometimes abbreviated as a component device), a user or a service person dispatched from the manufacturer suggests that the defect correspond to the defect. Information can be known along with the order in which the suggestion information is likely to be correct.
In many cases, defects occurring in a plurality of component devices having the same conditions tend to have a certain tendency. For example, the same problem often occurs for each environment in which each component device is used, for each model, version, hardware type used, cumulative operation amount, usage period, and the like. When there is only one cause of one type of malfunction (hereinafter, sometimes abbreviated as a symptom), there is one effective treatment to resolve the symptom and the symptom can be resolved quickly. However, if there are multiple causes, it may take a long time. The order in which the suggestion information is likely to be correct is the number or proportion of possible causes (or effective treatments) of the same type of symptoms that occurred in the past. Since it is expressed, there is a high probability that it is also the cause of the symptom that is actually present, and if the treatment corresponding to the cause with the high probability is tried in order, the probability that the time required to eliminate the symptom can be shortened increases.
In addition, the order in which the suggestion information is likely to be correct often changes gradually with the cumulative operating amount, period of use, etc., and the same type of trouble can be solved more easily or cheaply. Therefore, if the defect treatment support information collecting process is continuously executed, it is possible to take appropriate measures according to the changing tendency and the new discovery.
Furthermore, if the suggestion information is automatically collected and statistically processed, and the content notified by the notification device is automatically updated, the user or serviceman always keeps the suggestion information up to date. The order that is likely to be hit ”can be obtained, and accordingly, the probability that the symptoms that are actually appearing can be resolved in a short time increases.
According to the electronic circuit manufacturing system according to the present invention, the person can recognize the order in which the suggestion information is likely to be correct based on the failure treatment support information stored in the storage device. Since the information is notified by the notification device in the method, the same effect as that obtained by the implementation of the failure handling support method can be obtained. However, it is not always indispensable that the collection of defect treatment support information is executed by the electronic circuit manufacturing system itself. The collection of suggestion information and the statistical processing of the collected suggestion information are also performed by a system different from the electronic circuit manufacturing system, and the results of the collection and statistical processing are stored in the storage device of the electronic circuit manufacturing system. The storage may be performed automatically via a computer network such as the Internet, or may be performed from a CD or the like based on the operation of a user or a service person.

Aspects of the Invention

In the following, an invention that is recognized as being capable of being claimed in the present application (sometimes referred to as “claimable invention”. “Claimable invention” is not limited to “present invention” that is the invention described in the claims. The invention may include subordinate concept inventions or superordinate concept inventions, and may include other concept inventions). As with the claims, each aspect is divided into sections, each section is numbered, and is described in a form that cites the numbers of other sections as necessary. This is for the purpose of facilitating the understanding of the claimable invention, and is not intended to limit the combinations of the constituent elements constituting the claimable invention to those described in the following sections. In other words, the claimable invention should be construed in consideration of the description accompanying each section, the description of the embodiment, the prior art, the common general technical knowledge, and the like. An aspect in which a constituent element is added and an aspect in which the constituent element is deleted from the aspect of each section can be an aspect of the claimable invention.

(1) Correspondence between types of defects that occurred in the electronic circuit manufacturing system component device, suggestion information that is at least one of the causes of the types of defects and effective actions that were effective for solving the problems A defect treatment support information collecting step for collecting attached defect treatment support information;
When a failure occurs in the electronic circuit manufacturing system component device, the suggestion information is likely to be correct based on the type of the failure that has occurred and the collected failure treatment support information. An informing step for informing the informing device of the order by a method that can be recognized by a person.
The notification device in this section arranges a plurality of suggestion information in the order in which the suggestion information is likely to be correct and displays them collectively on the display screen, or sequentially notifies one by one in response to a human request input. And can be. In the latter case, the notification device may be displayed on the display screen or may be notified by voice.
(2) The defect treatment support method according to (1), wherein the defect treatment support information collection step is a step of collecting the defect treatment support information for each preset range.
(3) The failure handling support method according to (2), wherein the preset range is set with reference to an area where the electronic circuit manufacturing system component device is used.
For example, ranges such as an electronic circuit manufacturing system unit, a factory unit, a user unit, a country unit, and a world unit can be set in the region.
(4) The preset range is based on at least one of a model unit, a version unit, a hardware type unit used, a cumulative operation amount unit, and a usage period length unit of the electronic circuit manufacturing system component device. The failure handling support method described in (2) or (3).
(5) The trouble handling support according to any one of items (1) to (4), wherein the notifying step includes a step of notifying the suggestion information in a descending order of possibility of hitting one kind of trouble. Method.
(6) The notification step collectively notifies the ratio of each suggestion information corresponding to each suggestion information corresponding to one type of malfunction of the electronic circuit manufacturing system component device together with a numerical value that can be recognized by a person. The defect treatment support method according to any one of (1) to (5), including a process.
According to the aspect of this section, it becomes possible for a person to check whether or not each suggestion is correct in an arbitrary order while referring to the order in which the possibility is high. For example, a simple suggestion of checking whether or not to hit can also be made to check whether or not to hit before a suggestion that is more likely to hit. As the notification device in this section, a notification device that displays information on a display screen is desirable.
(7) The failure countermeasure support method according to any one of (1) to (6), wherein the notification step includes at least one of display on a display screen of a display device and notification by voice.
(10) Correspondence between types of defects occurring in the electronic circuit manufacturing system component apparatus, suggestion information that is at least one of the cause of the defect and effective treatment that is effective for solving the defect A storage device for storing defect support information;
When a failure occurs in the electronic circuit manufacturing system component device, the suggestion information is used as the suggestion information based on the type of the failure that has occurred and the failure treatment support information stored in the storage device. An electronic circuit manufacturing system comprising: a notification device that notifies a highly probable order by a method that can be recognized by a person.
The electronic circuit manufacturing system according to this section is configured by (a) various devices constituting the electronic circuit manufacturing system alone, and (b) one electronic circuit manufacturing line including a plurality of electronic circuit manufacturing system components. (C) It is composed of a set of a plurality of electronic circuit manufacturing systems used in one company or factory, and (d) It is composed of a set of a plurality of electronic circuit manufacturing systems used by a plurality of companies. The storage device may be dedicated to one electronic circuit manufacturing system component device or one electronic circuit manufacturing line, or may be shared by one factory, one company, or multiple companies. Is possible. Even in the former case, it is possible to collect the troubleshooting support information by the electronic circuit manufacturing system itself, but it is particularly suitable for the latter case. It is also possible to provide a shared storage device for a maintenance company or the like that performs maintenance of electronic circuit manufacturing systems of a plurality of companies by delegation, and the storage device itself collects troubleshooting support information. It is also possible to make it.
However, it is desirable that the failure treatment support information is collected for a large number of electronic circuit manufacturing system configuration devices, and even when the storage device is dedicated, the configuration of the following (11) It is desirable that the troubleshooting support information collected for the device is acquired via a computer network or CD and stored in the storage device.
In addition, when the electronic circuit manufacturing system is configured by a single electronic circuit manufacturing system configuration device, the notification device is provided in the electronic circuit manufacturing system configuration device. However, the electronic circuit manufacturing system has one electronic circuit manufacturing system. When the circuit manufacturing line is mainly configured, it may be provided in a system controller that controls the electronic circuit manufacturing line, or may be provided in each electronic circuit manufacturing line constituting apparatus itself. However, since the solution to the problem is performed for each electronic circuit manufacturing line component device, the latter is desirable from the viewpoint of ease of the defect solution work, and the former is desirable from the viewpoint of reducing the device cost.
(11) The electronic circuit manufacturing system according to (10), further including a failure treatment support information acquisition device that acquires the failure treatment support information via a computer network and stores the information in the storage device.
(12) Further, when a failure occurs in the electronic circuit manufacturing system component device, the device includes a failure specifying unit that specifies a type of the failure currently occurring, and the notification device is specified by the failure specifying unit. The suggestion information corresponding to the type of the fault currently occurring is reported based on the type of fault and the fault treatment support information stored in the storage device (10) or (11) Electronic circuit manufacturing system.
The fault identification unit operates in response to a human input command when a fault occurs in the electronic circuit manufacturing system component device, and it is possible to adopt a type that specifies the type of fault, but it operates automatically. It is desirable.
(13) The electronic circuit manufacturing system according to (12), wherein the notification device notifies the type of the failure that is actually occurring together with the suggestion information.
(14) In addition, a failure input device that allows a person to input the type of failure that is currently occurring in the electronic circuit manufacturing system component device, and the notification device corresponds to the type of failure input from the failure input device. The electronic circuit manufacturing system according to any one of (10) to (13), further including a display device that displays the suggestion information on the screen.
(15) In addition, a failure input device that allows a person to input the type of failure currently occurring in the electronic circuit manufacturing system component device, and the notification device corresponds to the type of failure input from the failure input device. The electronic circuit manufacturing system according to any one of (10) to (14), further including a voice notification device that notifies the suggestion information by voice.

It is a perspective view of the electronic circuit manufacturing system which is one Example of the claimable invention. It is a block diagram which shows notionally the malfunction treatment assistance part of the said electronic circuit manufacturing system. It is a figure which shows an example of the alerting | reporting of the suggestion information in the said electronic circuit manufacturing system.

FIG. 1 shows an electronic circuit manufacturing line 10 constituting the main part of an electronic circuit manufacturing system according to an embodiment of the claimable invention. The electronic circuit manufacturing line 10 includes, in order from the upstream side, a substrate loading device 12, a solder printer 14, a printing work result inspection device 16, a first transport path switching machine 18, a component mounting machine 20, a second transport path switching machine 22, A mounting work result inspection machine 24, a reflow furnace 26, and a final inspection machine 28 are arranged side by side, and a substrate, which is a kind of circuit base material, is sequentially passed through these devices by a substrate conveyor 30 in which only a part is shown. The electronic circuit is manufactured. The component mounting machine 20 includes a plurality of mounting modules 32, and these mounting modules 32 are controlled by the module integrated controller 34 to mount electronic circuit components of the types assigned to them on the board. The component mounting machine 20 can operate in two lanes, and the first transport path switching unit 18 transfers the board carried out from the printing work result inspection machine 16 to the two lanes of the component mounting machine 20. Has a function to distribute.
The plurality of types of electronic circuit manufacturing line constituent devices are connected to each other by a LAN 36 and also to a system controller 38 and are controlled by the system controller 38 in a centralized manner. The system controller 38 is further connected to an electronic circuit manufacturing support device 40, and the electronic circuit manufacturing support device 40 is a tablet portable terminal (PDA) that is carried by a service person dispatched from an operator, a device manufacturer, a service company, or the like. 42 can be connected by wireless communication. In this example, an electronic circuit manufacturing system is configured by the electronic circuit manufacturing line 10, the LAN 36, the system controller 38, the electronic circuit manufacturing support device 40, the PDA 42, and the like.

FIG. 2 conceptually shows a block diagram of the trouble handling support part of the electronic circuit manufacturing system. In the figure, versions A and B are shown as different versions of the constituent devices of the electronic circuit manufacturing line 10, and the display 50 and the storage 52 are the display devices of the electronic circuit manufacturing support device 40. It is a storage device. The electronic circuit manufacturing support apparatus 40 is further connected to a database 58 of a call center 56 via the Internet 54. FIG. 2 shows a state in which an electronic circuit manufacturing system mainly composed of one electronic circuit manufacturing line 10 is connected to the call center 56, but in actuality, the call center 56 is the entire electronic circuit manufacturing system manufacturer. A call center is connected to a large number of electronic circuit manufacturing systems owned by a large number of users.

The database 58 stores failure treatment support information in which suggestion information for assisting an operator or service person to solve various failures (symptoms) occurring in the numerous electronic circuit manufacturing systems is associated with various failures. The failure treatment support information is automatically supplied to each electronic circuit manufacturing support device 40 periodically and stored in the storage 52.
However, when there is a request from each electronic circuit manufacturing support device 40, it may be configured to supply failure countermeasure support information in response to the request, in which case each electronic circuit manufacturing support device 40 The database 58 is notified of the types of defects that are currently occurring in the electronic circuit manufacturing system under the jurisdiction of the support apparatus 40, and suggestion information corresponding to the reported types of defects is supplied to each electronic circuit manufacturing support apparatus 40. It is also possible to store in the storage 52.

The database 58 includes (a) the types of defects actually generated in the numerous electronic circuit manufacturing systems, and (b) suggestion information about the defects (in this embodiment, the cause of the defects and the resolution of the defects). Both of the effective treatments that are actually effective as the treatments for this purpose are stored in association with each other as fault treatment support information and collected. For this reason, each electronic circuit manufacturing support device 40 is configured to supply new failure handling support information to the database 58 via the call center 56 every time a failure actually occurs and is resolved.

The collection of the trouble handling support information will be described in more detail. The system controller 38 includes a storage device that stores various control information such as production plan information, production recipe (JOB data), and component device information of an electronic circuit manufacturing system under its control, as in the case of a normal system controller. The component device information includes information on the model, version, serial number, cumulative operation amount, and length of use period of each component device. In the database 58, the type of hardware used can be specified from the serial number.
The system controller 38 further has a function of accessing the database 58 via the call center 56. Although it is possible to make the database 58 directly accessible, the failure treatment support information is preciously registered because it contains valuable technical information collected by great efforts and should not be made public. In order to allow access only to the system controller 38 by the system controller 38, the call center 56 first performs an examination thereof. This examination may be performed by a person or automatically by collating the identification code given to the system controller 38 or the like.

As described above, since the system controller 38 stores the component device information, each time a defect occurs in the component device and the defect is resolved, the type of the defect, the cause of the defect, and the effective action Is provided to the database 58 together with the component device information. Then, in the database 58, the supplied information is classified and collected for each model and analyzed. For example, in the case where the mounting module 32 constituting the component mounting machine 20 is the same model and version A and version B exist as an example, the cause of the failure type “servo error” is “version A”. Harness failure ”,“ connector contact failure ”,“ servo amplifier failure ”,“ others ”, and effective actions are“ harness replacement ”,“ removal of connector contact failure ”,“ servo amplifier replacement ”,“ others ” The reason for the early description order and the number of effective actions are analyzed. For "Version B", the causes are "Servo amplifier failure", "Harness failure", "Other", and the effective action is "Servo It is analyzed if the number of cases is “amplifier replacement”, “harness replacement”, “others”, and the number of cases increases in the order of description. This analysis is an example of statistical processing.
In addition, in this example, the cause is “harness failure”, “connector contact failure”, “servo amplifier failure”, “other”, and if the cause is known, the effective treatment is also obvious, so “cause” and “ It seems useless to store both “effective treatment”, but depending on the type of failure, the effective treatment may not be obvious from the cause. Therefore, in this example, the suggestion information includes “cause” and “ And "effective treatment". Moreover, when there is only one cause or effective treatment, of course, only one is notified.

In the above explanation, suggestion information is classified and collected for each model and analyzed for each version. However, some of the problems include the type of hardware used, the cumulative operating amount, and the length of the usage period. Depending on the situation, the cause and the tendency of effective treatment may change. Although the version is the same, the hardware manufacturer actually used may be different, the product may be improved even if the manufacturer is the same, and the cumulative operating amount and the length of use increase. This is because there is a problem that is more likely to occur. Therefore, in this embodiment, the information on the type of failure, the cause of the failure and the effective action is not only information on the model and version, but also information on the type of hardware used, the cumulative operating amount, and the length of the usage period. Are collected in the database 58, and if some of the defects have a tendency to change due to differences in the type of hardware used, cumulative operating amount, or length of use period, take that tendency into account. Suggestion information is analyzed. The analysis method is not necessarily determined from the beginning, but can be determined based on the tendency of the collected suggestion information group.

In the present embodiment, as described above, the type of failure and the suggestion information that is both the cause of the failure and the effective treatment are associated with each other and stored in the database 58 as failure treatment support information. This process is an example of a failure treatment support information collecting process, and this process is performed in cooperation with the user of the electronic circuit manufacturing system and the manufacturer.
Therefore, in the present embodiment, the electronic device manufacturing support device 40 owned by the user, the Internet by the public network, and the database 58 owned by the manufacturer constitute a failure handling support information collection system. The database 58 can also be considered as a storage device.
Further, as described above, the failure treatment support information collected and analyzed in the database 58 is periodically supplied to each electronic circuit manufacturing support device 40 and stored in the storage 52. Therefore, the storage 52 has almost the latest failure. The treatment support information is stored, and in the present embodiment, it can be considered that the storage device configured by the storage 52 stores the failure treatment support information.

In any case, when a failure occurs in any of the constituent devices of the electronic circuit manufacturing system mainly including the electronic circuit manufacturing line 10 shown in FIG. Suggestion information corresponding to the type of defect currently occurring is displayed on the display 50. For this purpose, it is necessary to specify the type of the fault that has actually occurred. In the present embodiment, the system controller 38 and the control apparatus of each constituent apparatus cooperate with the constituent apparatus in which the fault has occurred and the fault. It is assumed that it has a function of automatically specifying the type of the. The system controller 38 can also be used by an operator or service person to input information on the type of failure that has occurred using an input device such as the PDA 42 or the keyboard 44 attached to the system controller 38. . For this reason, the input device is provided with an operation unit that can select whether the type of the defect that has occurred is determined by an automatic identification function or by manual input by an operation of an operator or the like.

FIG. 3 shows an example of the display of the suggestion information (in this embodiment, trouble handling support information), taking the component mounting machine 20 as an example. If the component mounting machine 20 is of version A, as shown in FIG. 3 (a), the display of the type of failure “Servo error has occurred” and the error code “0000001E” are displayed. Along with that, the treatment that is expected to be effective (effective treatment that was effective in the past) is “1. Replace the harness. 2. Check the connector. 3. Replace the servo amplifier. All effective actions are displayed in a lump sum, and in order from the largest number of cases that were the cause or effective action of “servo error” in the past. If the component mounting machine 20 is version B, as shown in FIG. 3 (b), “1. Replace the servo amplifier. 2. Replace the harness.” Is displayed. . As a result, the operator or the like can recognize that the effective treatment (suggestion information) with the earlier display order is more likely to be hit.
In addition to the above display, numerical values indicating the likelihood of hitting, such as the number of hits and hit rates for each effective treatment, may be displayed at the same time. In addition, regarding the “others” of the effective treatment, it may be effective whether it is displayed as “There is no other recommended treatment at the present time” or nothing is displayed. The presumed treatments may be listed in random order.

As is clear from the above description, the system controller 38 and the control device of each component device automatically identify the component device and the type of the failure in which the failure has occurred in cooperation with each other. The system controller 38 and an input device such as a keyboard attached to the PDA 42 or the system controller 38 are configured to jointly identify a component device in which a failure has occurred and the type of the failure based on input information. The failure type manual identification device is configured, and the automatic or manual failure type identification device and the display 50 of the electronic circuit manufacturing support device 40 cooperate to form “when a failure occurs in the electronic circuit manufacturing system component device”. In addition, based on the type of the trouble that occurred and the trouble treatment support information stored in the storage device, the suggestion information is Suggesting information human high order likely to hit constitutes an alarm device "for notifying in a recognizable way.

In the present embodiment, as described above, since the trouble treatment support information is displayed on the display 50 of the electronic circuit manufacturing support apparatus 40, the trouble that has occurred automatically or has occurred due to the occurrence of the trouble. In order to solve the problem, there is an advantage that trouble handling support information can be obtained even if the component device in which the trouble has occurred is in a power-off state, but the trouble handling support information (or suggestion information) It is also possible to display it on the display of the component device itself in which the problem has occurred, so that the operator or service person stays near the component device in which the problem has occurred, and the troubleshooting support information There are advantages that can be obtained. Furthermore, it is also possible to display the failure treatment support information on the display of the PDA 42, so that the operator and the service person can acquire the failure treatment support information at an arbitrary position. .

In the above-described embodiment, the troubleshooting support information is collected through the cooperation of the electronic circuit manufacturing support device 40 and the call center database 58. However, the serviceman is obliged to report the defect resolution. In addition, it is possible to manually store the data in the database 58 based on the report. The database is provided in one factory or one user, and trouble handling support is provided within the range of one factory or one user. It is also possible to collect information.
In addition, it is not indispensable to collect failure treatment support information regarding a plurality of types of component devices constituting one electronic circuit manufacturing system, and failure treatment support information is available only for a specific device (model, version, etc.). It may be collected.
Furthermore, the notification of the failure treatment support information can be notified by voice together with the display on the screen or in place of the display.

Claims

A failure that associates the type of failure that occurred in the electronic circuit manufacturing system component device with the suggestion information that is at least one of the cause of the failure of the type and the effective treatment that was effective for resolving the failure. Defect treatment support information collecting step for collecting treatment support information;
When a failure occurs in the electronic circuit manufacturing system component device, the suggestion information is likely to be correct based on the type of the failure that has occurred and the collected failure treatment support information. An informing step for informing the informing device of the order by a method that can be recognized by a person.
The failure treatment support information collecting step is set based on at least one of a model unit, a version unit, a used hardware type unit, a cumulative operation amount unit, and a usage period length unit of the electronic circuit manufacturing system component device. The failure treatment support method according to claim 1, further comprising a step of collecting the failure treatment support information for each range.
3. The failure handling support method according to claim 1 or 2, wherein the notifying step includes a step of notifying the suggestion information in descending order of possibility of hitting one kind of failure.
Failure handling support that associates the type of failure that occurred in the electronic circuit manufacturing system component device with the suggestion information that is at least one of the cause of the failure and effective treatment that was effective for resolving the failure A storage device for storing information;
When a failure occurs in the electronic circuit manufacturing system component device, the suggestion information is used as the suggestion information based on the type of the failure that has occurred and the failure treatment support information stored in the storage device. An electronic circuit manufacturing system comprising: a notification device that notifies a highly probable order by a method that can be recognized by a person.
Further, when a failure occurs in the electronic circuit manufacturing system component device, the electronic circuit manufacturing system includes a failure identification unit that identifies the type of the failure currently occurring, and the notification device is configured to identify the failure identified by the failure identification unit. The electronic circuit manufacturing system according to claim 4, wherein the suggestion information corresponding to the type of the fault currently occurring is notified based on the type and the fault measure support information stored in the storage device.