WO2014088906A1 - Système et procédé pour personnaliser des processus de vente avec des simulations virtuelles et un traitement psychographique - Google Patents

Système et procédé pour personnaliser des processus de vente avec des simulations virtuelles et un traitement psychographique Download PDF

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Publication number
WO2014088906A1
WO2014088906A1 PCT/US2013/072288 US2013072288W WO2014088906A1 WO 2014088906 A1 WO2014088906 A1 WO 2014088906A1 US 2013072288 W US2013072288 W US 2013072288W WO 2014088906 A1 WO2014088906 A1 WO 2014088906A1
Authority
WO
WIPO (PCT)
Prior art keywords
customer
information
intelligent display
product
vendor
Prior art date
Application number
PCT/US2013/072288
Other languages
English (en)
Inventor
William G. Crutchfield
Original Assignee
Crutchfield Corporation
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US13/889,067 external-priority patent/US20140337151A1/en
Application filed by Crutchfield Corporation filed Critical Crutchfield Corporation
Publication of WO2014088906A1 publication Critical patent/WO2014088906A1/fr

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Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0241Advertisements
    • G06Q30/0251Targeted advertisements
    • G06Q30/0269Targeted advertisements based on user profile or attribute
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0241Advertisements
    • G06Q30/0251Targeted advertisements
    • G06Q30/0261Targeted advertisements based on user location

Abstract

L'invention porte sur un système et un procédé pour adapter l'expérience de vente d'un vendeur à un client. Le système comprend au moins un dispositif mobile qui exécute une application mobile, et un appareil de simulation qui simule les caractéristiques physiques d'un environnement du monde réel. Le dispositif mobile adapte le processus de vente au client par collecte d'informations auprès du client, récupération d'informations de client stockées par le vendeur, et recommandation et affichage de produits sur la base de ces informations de client. Le procédé de vente est en outre personnalisé par simulation de ce à quoi le produit ressemblerait, de comment il sonnerait ou fonctionnerait dans son environnement du monde réel prévu à l'aide d'un appareil de simulation. Le client peut commander l'appareil de simulation par interfaçage direct avec l'appareil, ou par interfaçage avec le dispositif mobile, qui communique avec l'appareil de simulation. D'autres variantes et améliorations sont également décrites.
PCT/US2013/072288 2012-12-04 2013-11-27 Système et procédé pour personnaliser des processus de vente avec des simulations virtuelles et un traitement psychographique WO2014088906A1 (fr)

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
US201261733346P 2012-12-04 2012-12-04
US61/733,346 2012-12-04
US13/889,067 US20140337151A1 (en) 2013-05-07 2013-05-07 System and Method for Customizing Sales Processes with Virtual Simulations and Psychographic Processing
US13/889,067 2013-05-07

Publications (1)

Publication Number Publication Date
WO2014088906A1 true WO2014088906A1 (fr) 2014-06-12

Family

ID=50883890

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2013/072288 WO2014088906A1 (fr) 2012-12-04 2013-11-27 Système et procédé pour personnaliser des processus de vente avec des simulations virtuelles et un traitement psychographique

Country Status (1)

Country Link
WO (1) WO2014088906A1 (fr)

Cited By (7)

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US20140365273A1 (en) * 2013-06-07 2014-12-11 Bby Solutions, Inc. Data analytics collection for customer interaction with products in a retail store
US20140365336A1 (en) * 2013-06-07 2014-12-11 Bby Solutions, Inc. Virtual interactive product display with mobile device interaction
US20150302422A1 (en) * 2014-04-16 2015-10-22 2020 Ip Llc Systems and methods for multi-user behavioral research
WO2016018897A1 (fr) * 2014-07-28 2016-02-04 Capital One Financial Corporation Systèmes et procédés d'optimisation de placement de produits par détection de circulation de clients dans des magasins
EP3057057A1 (fr) * 2015-02-11 2016-08-17 Samsung SDS Co., Ltd. Procédé de génération et d'utilisation de page web basé sur un type de comportement de client
US11144929B1 (en) * 2014-07-08 2021-10-12 Sprint Communications Company L.P. Interaction history database
US11403672B2 (en) * 2016-09-27 2022-08-02 Sony Corporation Information collection system, electronic shelf label, electronic pop advertising, and character information display device

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US20060149640A1 (en) * 2004-09-10 2006-07-06 Gordon Sheldon M Integrating electronic and traditional retail
US20080015953A1 (en) * 2001-08-16 2008-01-17 Trans World New York Llc User-personalized media sampling, recommendation and purchasing system using real-time inventory database
US20090259559A1 (en) * 2008-04-08 2009-10-15 Restaurant Technology, Inc. System and method for enhanced customer kiosk ordering
US20100172486A1 (en) * 1997-02-06 2010-07-08 Alec Miloslavsky Determining Presence for Interaction Routing
US20110106714A1 (en) * 1998-11-13 2011-05-05 Nintendo Of America Inc. Method and apparatus for verifying product sale transactions and processing product returns
US20110287808A1 (en) * 2010-05-19 2011-11-24 Daniel Huang Modular mobile accessory for mobile device
US20120150669A1 (en) * 2010-12-13 2012-06-14 Langley Garrett S System and method for point of service payment acceptance via wireless communication

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Publication number Priority date Publication date Assignee Title
US20100172486A1 (en) * 1997-02-06 2010-07-08 Alec Miloslavsky Determining Presence for Interaction Routing
US20110106714A1 (en) * 1998-11-13 2011-05-05 Nintendo Of America Inc. Method and apparatus for verifying product sale transactions and processing product returns
US20080015953A1 (en) * 2001-08-16 2008-01-17 Trans World New York Llc User-personalized media sampling, recommendation and purchasing system using real-time inventory database
US20040193313A1 (en) * 2003-01-14 2004-09-30 Benoit Cornet Kiosk system
US20060149640A1 (en) * 2004-09-10 2006-07-06 Gordon Sheldon M Integrating electronic and traditional retail
US20090259559A1 (en) * 2008-04-08 2009-10-15 Restaurant Technology, Inc. System and method for enhanced customer kiosk ordering
US20110287808A1 (en) * 2010-05-19 2011-11-24 Daniel Huang Modular mobile accessory for mobile device
US20120150669A1 (en) * 2010-12-13 2012-06-14 Langley Garrett S System and method for point of service payment acceptance via wireless communication

Cited By (14)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20140365336A1 (en) * 2013-06-07 2014-12-11 Bby Solutions, Inc. Virtual interactive product display with mobile device interaction
US20140365333A1 (en) * 2013-06-07 2014-12-11 Bby Solutions, Inc. Retail store customer natural-gesture interaction with animated 3d images using sensor array
US20140365273A1 (en) * 2013-06-07 2014-12-11 Bby Solutions, Inc. Data analytics collection for customer interaction with products in a retail store
US10600066B2 (en) * 2014-04-16 2020-03-24 20/20 Ip, Llc Systems and methods for virtual environment construction for behavioral research
US20150302422A1 (en) * 2014-04-16 2015-10-22 2020 Ip Llc Systems and methods for multi-user behavioral research
US20150302426A1 (en) * 2014-04-16 2015-10-22 2020 Ip Llc Systems and methods for virtual environment construction for behavioral research
US10354261B2 (en) 2014-04-16 2019-07-16 2020 Ip Llc Systems and methods for virtual environment construction for behavioral research
US11144929B1 (en) * 2014-07-08 2021-10-12 Sprint Communications Company L.P. Interaction history database
US10614474B2 (en) 2014-07-28 2020-04-07 Capital One Services, Llc Systems and methods for product placement optimization by sensing customer traffic in stores
US10832267B2 (en) 2014-07-28 2020-11-10 Capital One Services, Llc Systems and methods for product placement optimization by sensing customer traffic in stores
WO2016018897A1 (fr) * 2014-07-28 2016-02-04 Capital One Financial Corporation Systèmes et procédés d'optimisation de placement de produits par détection de circulation de clients dans des magasins
EP3057057A1 (fr) * 2015-02-11 2016-08-17 Samsung SDS Co., Ltd. Procédé de génération et d'utilisation de page web basé sur un type de comportement de client
US11403672B2 (en) * 2016-09-27 2022-08-02 Sony Corporation Information collection system, electronic shelf label, electronic pop advertising, and character information display device
US20220414713A1 (en) * 2016-09-27 2022-12-29 Sony Group Corporation Information collection system, electronic shelf label, electronic pop advertising, and character information display device

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