CA2935031A1 - Techniques destinees a offrir a un consommateur une experience transparente et individualisee de decouverte et d'achats - Google Patents
Techniques destinees a offrir a un consommateur une experience transparente et individualisee de decouverte et d'achats Download PDFInfo
- Publication number
- CA2935031A1 CA2935031A1 CA2935031A CA2935031A CA2935031A1 CA 2935031 A1 CA2935031 A1 CA 2935031A1 CA 2935031 A CA2935031 A CA 2935031A CA 2935031 A CA2935031 A CA 2935031A CA 2935031 A1 CA2935031 A1 CA 2935031A1
- Authority
- CA
- Canada
- Prior art keywords
- customer
- shopper
- information
- store
- vendor
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 238000000034 method Methods 0.000 title claims abstract description 137
- 238000004891 communication Methods 0.000 claims description 56
- 230000003993 interaction Effects 0.000 claims description 33
- 230000000694 effects Effects 0.000 claims description 29
- 238000001514 detection method Methods 0.000 claims description 10
- 235000014510 cooky Nutrition 0.000 claims description 7
- 238000004088 simulation Methods 0.000 abstract description 81
- 238000005516 engineering process Methods 0.000 abstract description 19
- 230000001976 improved effect Effects 0.000 abstract description 8
- 239000000047 product Substances 0.000 description 468
- 230000008569 process Effects 0.000 description 82
- 239000000243 solution Substances 0.000 description 81
- 230000002452 interceptive effect Effects 0.000 description 24
- 230000008093 supporting effect Effects 0.000 description 24
- 230000008901 benefit Effects 0.000 description 23
- 230000015654 memory Effects 0.000 description 21
- 230000006870 function Effects 0.000 description 20
- 238000011160 research Methods 0.000 description 19
- 238000012552 review Methods 0.000 description 19
- 238000009434 installation Methods 0.000 description 15
- 238000004026 adhesive bonding Methods 0.000 description 12
- 230000006399 behavior Effects 0.000 description 12
- 230000033001 locomotion Effects 0.000 description 12
- 238000013459 approach Methods 0.000 description 11
- 238000010586 diagram Methods 0.000 description 11
- 238000013461 design Methods 0.000 description 10
- 235000019640 taste Nutrition 0.000 description 10
- 238000012384 transportation and delivery Methods 0.000 description 10
- KRTSDMXIXPKRQR-AATRIKPKSA-N monocrotophos Chemical compound CNC(=O)\C=C(/C)OP(=O)(OC)OC KRTSDMXIXPKRQR-AATRIKPKSA-N 0.000 description 9
- 238000012545 processing Methods 0.000 description 9
- 230000001413 cellular effect Effects 0.000 description 8
- 230000003287 optical effect Effects 0.000 description 8
- 238000012797 qualification Methods 0.000 description 8
- 230000000087 stabilizing effect Effects 0.000 description 8
- 238000003860 storage Methods 0.000 description 7
- 230000004044 response Effects 0.000 description 6
- 239000011449 brick Substances 0.000 description 5
- 238000011161 development Methods 0.000 description 5
- 239000000463 material Substances 0.000 description 5
- 239000004570 mortar (masonry) Substances 0.000 description 5
- 230000001737 promoting effect Effects 0.000 description 5
- 238000012549 training Methods 0.000 description 5
- 238000012546 transfer Methods 0.000 description 5
- 230000007704 transition Effects 0.000 description 5
- 239000000853 adhesive Substances 0.000 description 4
- 230000001070 adhesive effect Effects 0.000 description 4
- 230000005540 biological transmission Effects 0.000 description 4
- 230000008859 change Effects 0.000 description 4
- 239000002131 composite material Substances 0.000 description 4
- 230000001815 facial effect Effects 0.000 description 4
- 230000007246 mechanism Effects 0.000 description 4
- IHQKEDIOMGYHEB-UHFFFAOYSA-M sodium dimethylarsinate Chemical class [Na+].C[As](C)([O-])=O IHQKEDIOMGYHEB-UHFFFAOYSA-M 0.000 description 4
- 230000000007 visual effect Effects 0.000 description 4
- 238000004458 analytical method Methods 0.000 description 3
- 238000006243 chemical reaction Methods 0.000 description 3
- 238000001914 filtration Methods 0.000 description 3
- 238000007726 management method Methods 0.000 description 3
- 230000002093 peripheral effect Effects 0.000 description 3
- 241000282326 Felis catus Species 0.000 description 2
- 241000269799 Perca fluviatilis Species 0.000 description 2
- 239000003795 chemical substances by application Substances 0.000 description 2
- 239000011152 fibreglass Substances 0.000 description 2
- 239000011521 glass Substances 0.000 description 2
- 230000000670 limiting effect Effects 0.000 description 2
- 238000012423 maintenance Methods 0.000 description 2
- 239000002184 metal Substances 0.000 description 2
- 229910052751 metal Inorganic materials 0.000 description 2
- 239000007769 metal material Substances 0.000 description 2
- 238000012986 modification Methods 0.000 description 2
- 230000004048 modification Effects 0.000 description 2
- 238000012544 monitoring process Methods 0.000 description 2
- 230000006855 networking Effects 0.000 description 2
- 238000005457 optimization Methods 0.000 description 2
- BASFCYQUMIYNBI-UHFFFAOYSA-N platinum Chemical compound [Pt] BASFCYQUMIYNBI-UHFFFAOYSA-N 0.000 description 2
- 230000002829 reductive effect Effects 0.000 description 2
- 239000007787 solid Substances 0.000 description 2
- GOLXNESZZPUPJE-UHFFFAOYSA-N spiromesifen Chemical compound CC1=CC(C)=CC(C)=C1C(C(O1)=O)=C(OC(=O)CC(C)(C)C)C11CCCC1 GOLXNESZZPUPJE-UHFFFAOYSA-N 0.000 description 2
- 230000003068 static effect Effects 0.000 description 2
- 239000013589 supplement Substances 0.000 description 2
- 238000003466 welding Methods 0.000 description 2
- 239000002023 wood Substances 0.000 description 2
- 241000024343 Ilybius ater Species 0.000 description 1
- 241000907681 Morpho Species 0.000 description 1
- 241000519996 Teucrium chamaedrys Species 0.000 description 1
- 101000857680 Xenopus laevis Runt-related transcription factor 1 Proteins 0.000 description 1
- 230000003542 behavioural effect Effects 0.000 description 1
- 230000015572 biosynthetic process Effects 0.000 description 1
- 239000006227 byproduct Substances 0.000 description 1
- 230000010267 cellular communication Effects 0.000 description 1
- 230000002860 competitive effect Effects 0.000 description 1
- 230000000295 complement effect Effects 0.000 description 1
- 230000006835 compression Effects 0.000 description 1
- 238000007906 compression Methods 0.000 description 1
- 238000004590 computer program Methods 0.000 description 1
- 238000010276 construction Methods 0.000 description 1
- 230000007812 deficiency Effects 0.000 description 1
- 238000009826 distribution Methods 0.000 description 1
- 230000003203 everyday effect Effects 0.000 description 1
- 230000006872 improvement Effects 0.000 description 1
- 230000000977 initiatory effect Effects 0.000 description 1
- 238000002347 injection Methods 0.000 description 1
- 239000007924 injection Substances 0.000 description 1
- 238000001746 injection moulding Methods 0.000 description 1
- 230000010354 integration Effects 0.000 description 1
- 230000007774 longterm Effects 0.000 description 1
- 238000005259 measurement Methods 0.000 description 1
- 230000005055 memory storage Effects 0.000 description 1
- 238000005065 mining Methods 0.000 description 1
- BQJCRHHNABKAKU-KBQPJGBKSA-N morphine Chemical compound O([C@H]1[C@H](C=C[C@H]23)O)C4=C5[C@@]12CCN(C)[C@@H]3CC5=CC=C4O BQJCRHHNABKAKU-KBQPJGBKSA-N 0.000 description 1
- 238000000465 moulding Methods 0.000 description 1
- 239000003973 paint Substances 0.000 description 1
- 230000000737 periodic effect Effects 0.000 description 1
- 238000013439 planning Methods 0.000 description 1
- 229910052697 platinum Inorganic materials 0.000 description 1
- 238000003825 pressing Methods 0.000 description 1
- 230000000750 progressive effect Effects 0.000 description 1
- 230000009467 reduction Effects 0.000 description 1
- 229920003987 resole Polymers 0.000 description 1
- 230000029058 respiratory gaseous exchange Effects 0.000 description 1
- 230000000717 retained effect Effects 0.000 description 1
- 210000001525 retina Anatomy 0.000 description 1
- 238000001175 rotational moulding Methods 0.000 description 1
- 230000001932 seasonal effect Effects 0.000 description 1
- 230000035945 sensitivity Effects 0.000 description 1
- 230000001360 synchronised effect Effects 0.000 description 1
- 238000003786 synthesis reaction Methods 0.000 description 1
- 230000001052 transient effect Effects 0.000 description 1
- 230000001960 triggered effect Effects 0.000 description 1
- 230000007306 turnover Effects 0.000 description 1
- 238000010200 validation analysis Methods 0.000 description 1
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
- G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
- G06Q30/016—After-sales
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0201—Market modelling; Market analysis; Collecting market data
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0241—Advertisements
- G06Q30/0251—Targeted advertisements
- G06Q30/0255—Targeted advertisements based on user history
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0281—Customer communication at a business location, e.g. providing product or service information, consulting
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0623—Item investigation
- G06Q30/0625—Directed, with specific intent or strategy
- G06Q30/0629—Directed, with specific intent or strategy for generating comparisons
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0641—Shopping interfaces
- G06Q30/0643—Graphical representation of items or shoppers
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/535—Tracking the activity of the user
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/02—Services making use of location information
- H04W4/029—Location-based management or tracking services
Landscapes
- Business, Economics & Management (AREA)
- Engineering & Computer Science (AREA)
- Finance (AREA)
- Accounting & Taxation (AREA)
- Strategic Management (AREA)
- Development Economics (AREA)
- Physics & Mathematics (AREA)
- General Business, Economics & Management (AREA)
- Theoretical Computer Science (AREA)
- General Physics & Mathematics (AREA)
- Marketing (AREA)
- Economics (AREA)
- Entrepreneurship & Innovation (AREA)
- Game Theory and Decision Science (AREA)
- Signal Processing (AREA)
- Computer Networks & Wireless Communication (AREA)
- Computer Hardware Design (AREA)
- Data Mining & Analysis (AREA)
- General Engineering & Computer Science (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
La présente invention a pour objet des techniques destinées à offrir à ces consommateurs au détails une expérience transparente et individualisée de découverte et d'achats. À l'aide d'un système comptable amélioré pour acheteur/consommateur, avec d'autres technologies telles que des accessoires intelligents, des dispositifs mobiles, et des simulations de produit, une expérience, pour un acheteur, de découverte et d'achat de produit ainsi que d'après-vente peut être fortement intégrée et personnalisée. Par exemple, les sessions de découverte de produit par l'acheteur hors du magasin (en ligne) et dans le magasin peuvent être liées et analysées de façon transparente afin d'offrir à l'acheteur des recommandations et une assistance personnalisées. L'invention concerne d'autres variations et améliorations.
Applications Claiming Priority (3)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| US201361922620P | 2013-12-31 | 2013-12-31 | |
| US61/922,620 | 2013-12-31 | ||
| PCT/US2014/072047 WO2015103020A1 (fr) | 2013-12-31 | 2014-12-23 | Techniques destinées à offrir à un consommateur une expérience transparente et individualisée de découverte et d'achats |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CA2935031A1 true CA2935031A1 (fr) | 2015-07-09 |
Family
ID=53493923
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CA2935031A Pending CA2935031A1 (fr) | 2013-12-31 | 2014-12-23 | Techniques destinees a offrir a un consommateur une experience transparente et individualisee de decouverte et d'achats |
Country Status (2)
| Country | Link |
|---|---|
| CA (1) | CA2935031A1 (fr) |
| WO (1) | WO2015103020A1 (fr) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO2022047091A1 (fr) * | 2020-08-27 | 2022-03-03 | Rockspoon, Inc. | Système et procédés de détection sans étape de la proximité d'un client à l'aide de balises à faible énergie d'émission de dispositif mobile |
Families Citing this family (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US10163150B1 (en) * | 2016-01-07 | 2018-12-25 | Walgreen Co. | Seamless user retail experience based on location |
| US10380855B2 (en) | 2017-07-19 | 2019-08-13 | Walmart Apollo, Llc | Systems and methods for predicting and identifying retail shrinkage activity |
| WO2019040479A1 (fr) | 2017-08-21 | 2019-02-28 | Walmart Apollo, Llc | Amélioration de l'efficacité de comparaison de données pour le traitement, la surveillance et l'alerte de données en temps réel |
| US10810595B2 (en) | 2017-09-13 | 2020-10-20 | Walmart Apollo, Llc | Systems and methods for real-time data processing, monitoring, and alerting |
| CN110049358B (zh) * | 2018-01-17 | 2022-07-05 | 北京京东尚科信息技术有限公司 | 一种基于电视的物品推送方法和系统 |
| CN109393868A (zh) * | 2018-08-08 | 2019-03-01 | 颜沿（上海）智能科技有限公司 | 一种智能试妆货架及方法 |
| US12008608B2 (en) | 2019-12-03 | 2024-06-11 | Target Brands, Inc. | Providing personalized item recommendations during in-store shopping experience |
| US11631122B2 (en) * | 2020-09-23 | 2023-04-18 | Shopify Inc. | Computer-implemented systems and methods for in-store route recommendations |
Family Cites Families (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US8332271B1 (en) * | 2011-04-29 | 2012-12-11 | Target Brands, Inc. | Web influenced in-store transactions |
| US20130041837A1 (en) * | 2011-08-12 | 2013-02-14 | Accenture Global Services Limited | Online Data And In-Store Data Analytical System |
| WO2013101027A1 (fr) * | 2011-12-29 | 2013-07-04 | Intel Corporation | Technologie basée sur la localisation pour des services d'achat intelligents |
| US20130325620A1 (en) * | 2012-05-31 | 2013-12-05 | Brian B. Walker | Consumer assistance systems |
-
2014
- 2014-12-23 CA CA2935031A patent/CA2935031A1/fr active Pending
- 2014-12-23 WO PCT/US2014/072047 patent/WO2015103020A1/fr active Application Filing
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO2022047091A1 (fr) * | 2020-08-27 | 2022-03-03 | Rockspoon, Inc. | Système et procédés de détection sans étape de la proximité d'un client à l'aide de balises à faible énergie d'émission de dispositif mobile |
Also Published As
| Publication number | Publication date |
|---|---|
| WO2015103020A1 (fr) | 2015-07-09 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| US20210233157A1 (en) | Techniques for providing retail customers a seamless, individualized discovery and shopping experience between online and physical retail locations | |
| US10977701B2 (en) | Techniques for providing retail customers a seamless, individualized discovery and shopping experience between online and brick and mortar retail locations | |
| US20140337151A1 (en) | System and Method for Customizing Sales Processes with Virtual Simulations and Psychographic Processing | |
| CA2935031A1 (fr) | Techniques destinees a offrir a un consommateur une experience transparente et individualisee de decouverte et d'achats | |
| US10789638B2 (en) | Method and system for providing personalized on-location information exchange | |
| US20140363059A1 (en) | Retail customer service interaction system and method | |
| US7844492B2 (en) | Internet-based E-commerce network for enabling commission-based E-commerce transactions along the fabric of the world wide web (WWW) using server-side driven multi-mode virtual kiosks (MMVKS) and transaction and commission tracking servers | |
| US20140365272A1 (en) | Product display with emotion prediction analytics | |
| US20180040044A1 (en) | Vector-based characterizations of products and individuals with respect to personal partialities | |
| US20140365333A1 (en) | Retail store customer natural-gesture interaction with animated 3d images using sensor array | |
| US20140365336A1 (en) | Virtual interactive product display with mobile device interaction | |
| WO2014088906A1 (fr) | Système et procédé pour personnaliser des processus de vente avec des simulations virtuelles et un traitement psychographique | |
| US20180053240A1 (en) | Systems and methods for delivering requested merchandise to customers | |
| Strohbach et al. | Toward a platform for pervasive display applications in retail environments | |
| KR20110083831A (ko) | 오프라인 쇼핑 과정에서 구매자에 따라 개인화된 상품 정보를 표시하는 인터랙티브 비주얼 인터페이스 시스템 | |
| US10963938B2 (en) | Systems and methods for providing an interactive virtual environment | |
| US10713688B2 (en) | Method and system for gesture-based cross channel commerce and marketing | |
| US20200273085A1 (en) | Joint gift registry | |
| KR102717273B1 (ko) | 이사 준비 단계부터 이사 이후 단계까지의 전 주기를 포괄하는 종합 이사 서비스를 제공하기 위한 시스템 | |
| US20190213665A1 (en) | Systems and methods for building impulse product shelves in online shopping platforms | |
| US20210182916A1 (en) | Electronic kiosk | |
| CN114371781A (zh) | 房产营销中的用户画像生成方法和系统 | |
| Basu et al. | Competitive digital innovation-Transforming products, processes and business models to win in the digital economy | |
| US20240144338A1 (en) | Systems and methods for generating virtual tags for items in a physical environment | |
| SATKHED | Livello Grab n Go Store SmartBox24 |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| EEER | Examination request |
Effective date: 20191016 |
|
| EEER | Examination request |
Effective date: 20191016 |
|
| EEER | Examination request |
Effective date: 20191016 |
|
| EEER | Examination request |
Effective date: 20191016 |
|
| EEER | Examination request |
Effective date: 20191016 |
|
| EEER | Examination request |
Effective date: 20191016 |
|
| EEER | Examination request |
Effective date: 20191016 |