CA2935031A1 - Techniques destinees a offrir a un consommateur une experience transparente et individualisee de decouverte et d'achats - Google Patents

Techniques destinees a offrir a un consommateur une experience transparente et individualisee de decouverte et d'achats Download PDF

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Publication number
CA2935031A1
CA2935031A1 CA2935031A CA2935031A CA2935031A1 CA 2935031 A1 CA2935031 A1 CA 2935031A1 CA 2935031 A CA2935031 A CA 2935031A CA 2935031 A CA2935031 A CA 2935031A CA 2935031 A1 CA2935031 A1 CA 2935031A1
Authority
CA
Canada
Prior art keywords
customer
shopper
information
store
vendor
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CA2935031A
Other languages
English (en)
Inventor
William G. Crutchfield, Jr.
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Crutchfield Corp
Original Assignee
Crutchfield Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Crutchfield Corp filed Critical Crutchfield Corp
Publication of CA2935031A1 publication Critical patent/CA2935031A1/fr
Pending legal-status Critical Current

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/01Customer relationship services
    • G06Q30/015Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
    • G06Q30/016After-sales
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0201Market modelling; Market analysis; Collecting market data
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0241Advertisements
    • G06Q30/0251Targeted advertisements
    • G06Q30/0255Targeted advertisements based on user history
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0281Customer communication at a business location, e.g. providing product or service information, consulting
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0623Item investigation
    • G06Q30/0625Directed, with specific intent or strategy
    • G06Q30/0629Directed, with specific intent or strategy for generating comparisons
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0641Shopping interfaces
    • G06Q30/0643Graphical representation of items or shoppers
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/50Network services
    • H04L67/535Tracking the activity of the user
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/02Services making use of location information
    • H04W4/029Location-based management or tracking services

Landscapes

  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Finance (AREA)
  • Accounting & Taxation (AREA)
  • Strategic Management (AREA)
  • Development Economics (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • Theoretical Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Marketing (AREA)
  • Economics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Game Theory and Decision Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Computer Hardware Design (AREA)
  • Data Mining & Analysis (AREA)
  • General Engineering & Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

La présente invention a pour objet des techniques destinées à offrir à ces consommateurs au détails une expérience transparente et individualisée de découverte et d'achats. À l'aide d'un système comptable amélioré pour acheteur/consommateur, avec d'autres technologies telles que des accessoires intelligents, des dispositifs mobiles, et des simulations de produit, une expérience, pour un acheteur, de découverte et d'achat de produit ainsi que d'après-vente peut être fortement intégrée et personnalisée. Par exemple, les sessions de découverte de produit par l'acheteur hors du magasin (en ligne) et dans le magasin peuvent être liées et analysées de façon transparente afin d'offrir à l'acheteur des recommandations et une assistance personnalisées. L'invention concerne d'autres variations et améliorations.
CA2935031A 2013-12-31 2014-12-23 Techniques destinees a offrir a un consommateur une experience transparente et individualisee de decouverte et d'achats Pending CA2935031A1 (fr)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US201361922620P 2013-12-31 2013-12-31
US61/922,620 2013-12-31
PCT/US2014/072047 WO2015103020A1 (fr) 2013-12-31 2014-12-23 Techniques destinées à offrir à un consommateur une expérience transparente et individualisée de découverte et d'achats

Publications (1)

Publication Number Publication Date
CA2935031A1 true CA2935031A1 (fr) 2015-07-09

Family

ID=53493923

Family Applications (1)

Application Number Title Priority Date Filing Date
CA2935031A Pending CA2935031A1 (fr) 2013-12-31 2014-12-23 Techniques destinees a offrir a un consommateur une experience transparente et individualisee de decouverte et d'achats

Country Status (2)

Country Link
CA (1) CA2935031A1 (fr)
WO (1) WO2015103020A1 (fr)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2022047091A1 (fr) * 2020-08-27 2022-03-03 Rockspoon, Inc. Système et procédés de détection sans étape de la proximité d'un client à l'aide de balises à faible énergie d'émission de dispositif mobile

Families Citing this family (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US10380855B2 (en) 2017-07-19 2019-08-13 Walmart Apollo, Llc Systems and methods for predicting and identifying retail shrinkage activity
US11282077B2 (en) 2017-08-21 2022-03-22 Walmart Apollo, Llc Data comparison efficiency for real-time data processing, monitoring, and alerting
WO2019055616A1 (fr) 2017-09-13 2019-03-21 Walmart Apollo, Llc Systèmes et procédés de traitement, de surveillance,et d'alerte de données en temps réel
CN110049358B (zh) * 2018-01-17 2022-07-05 北京京东尚科信息技术有限公司 一种基于电视的物品推送方法和系统
CN109393868A (zh) * 2018-08-08 2019-03-01 颜沿(上海)智能科技有限公司 一种智能试妆货架及方法
US12008608B2 (en) 2019-12-03 2024-06-11 Target Brands, Inc. Providing personalized item recommendations during in-store shopping experience
US11631122B2 (en) * 2020-09-23 2023-04-18 Shopify Inc. Computer-implemented systems and methods for in-store route recommendations

Family Cites Families (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8332271B1 (en) * 2011-04-29 2012-12-11 Target Brands, Inc. Web influenced in-store transactions
US20130041837A1 (en) * 2011-08-12 2013-02-14 Accenture Global Services Limited Online Data And In-Store Data Analytical System
US20130317916A1 (en) * 2011-12-29 2013-11-28 Intel Corporation Location based technology for smart shopping services
US20130325620A1 (en) * 2012-05-31 2013-12-05 Brian B. Walker Consumer assistance systems

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2022047091A1 (fr) * 2020-08-27 2022-03-03 Rockspoon, Inc. Système et procédés de détection sans étape de la proximité d'un client à l'aide de balises à faible énergie d'émission de dispositif mobile

Also Published As

Publication number Publication date
WO2015103020A1 (fr) 2015-07-09

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