WO2014086036A1 - Procédé, appareil et système d'appel - Google Patents

Procédé, appareil et système d'appel Download PDF

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Publication number
WO2014086036A1
WO2014086036A1 PCT/CN2012/086159 CN2012086159W WO2014086036A1 WO 2014086036 A1 WO2014086036 A1 WO 2014086036A1 CN 2012086159 W CN2012086159 W CN 2012086159W WO 2014086036 A1 WO2014086036 A1 WO 2014086036A1
Authority
WO
WIPO (PCT)
Prior art keywords
emergency
user
call
mgc
emergency call
Prior art date
Application number
PCT/CN2012/086159
Other languages
English (en)
Chinese (zh)
Inventor
郭霄
夏健
袁源
Original Assignee
华为技术有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 华为技术有限公司 filed Critical 华为技术有限公司
Priority to CN201280017379.6A priority Critical patent/CN104041087B/zh
Priority to PCT/CN2012/086159 priority patent/WO2014086036A1/fr
Publication of WO2014086036A1 publication Critical patent/WO2014086036A1/fr

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/5116—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing for emergency applications
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/10—Architectures or entities
    • H04L65/102—Gateways
    • H04L65/1043—Gateway controllers, e.g. media gateway control protocol [MGCP] controllers

Definitions

  • the present invention relates to the field of communications technologies, and in particular, to a calling method, apparatus, and system.
  • the ONU Optical Network Unit
  • the user's analog voice signal is converted to an RTP (Real-Time Transport Protocol) data stream through the ONU, and is forwarded by the OLT to the IP network through the PON optical line terminal.
  • RTP Real-Time Transport Protocol
  • Voice services are the basic telecommunications services, and some countries or organizations require fixed-line users to have the ability to establish voice- or text-based emergency calls.
  • the voice gateway function is moved to the ONU device on the user side, which inevitably brings some reliability problems of the voice device, such as the user misconfiguring the configuration information of the ONU device or the voice service configuration. Problems such as loss of information and limited normal voice services, in which case there is a problem that normal voice functions are not available.
  • the current technology is that when the network device can provide normal services, the user can initiate an emergency call through the fixed voice service provided by the FTTx network.
  • the disadvantage of this technique is that the user must have voice service rights and the voice service is normal. For the user, the emergency call has no higher priority than the normal call, and if the voice service configuration on the ONU is incorrect, or the voice service has some faults, the user cannot make an emergency call.
  • An embodiment of the present invention provides a calling method, which may include:
  • the user's off-hook message and the number dialed by the user are reported to the emergency MGC, so that the emergency MGC processes the call of the user.
  • determining whether the user's call is an emergency call can be specifically:
  • the user's calling number is matched using a locally configured emergency escape number map to determine if the user's call is an emergency call.
  • the sending an emergency call request to the access device may specifically include:
  • the emergency call request is sent to the access device by operating, managing, and maintaining the OAM message or the optical network terminal management control interface OMCI message.
  • the calling method provided may further include:
  • An embodiment of the present invention provides an access device, including:
  • a storage unit configured to store one or more emergency call resource information, where the emergency call resource information includes configuration information of the emergency media gateway controller MGC;
  • a transceiver configured to receive an emergency call request of the terminal device
  • a processing unit configured to select one of the one or more emergency call resource information, and send the information to the terminal device by using the transceiver, so that the terminal device is configured according to emergency MGC configuration information in emergency call resource information.
  • the user's off-hook message and the number dialed by the user are reported to the corresponding emergency MGC, thereby implementing the call of the user.
  • An embodiment of the present invention provides a terminal device, including:
  • a first transceiver configured to receive a call of a user
  • a processing unit configured to determine whether the user's call is an emergency call, and when determining that the user's call is an emergency call, send an emergency call request to the access device by using the second transceiver;
  • the second transceiver is configured to receive emergency call resource information of the access device
  • a registration unit configured to extract configuration information of the emergency media gateway controller MGC carried in the emergency call resource information, and register with the emergency MGC according to the extracted configuration information of the emergency MGC, Reporting the user's off-hook message and the number dialed by the user to the emergency MGC, so that the emergency MGC processes the call of the user.
  • the processing unit may be specifically configured to match the call number of the user by using the locally configured emergency escape number map to determine whether the user's call is an emergency call.
  • the first transceiver is further configured to receive an on-hook message of the user; the processing unit is further configured to start a timer, and report the release to the access device by using the second transceiver after the set time Request message for emergency call resources.
  • An embodiment of the present invention provides a call system, including an access device and a terminal device, where the access device is connected to the terminal.
  • the access device is configured to receive an emergency call request of the terminal device, and select one of the one or more emergency call resource information configured locally to send to the terminal device;
  • the terminal device is configured to receive a call of the user, and when determining that the call of the user is an emergency call, send an emergency call request to the access device; receive emergency call resource information of the access device; and extract emergency call resource information.
  • the configuration information of the emergency media gateway controller MGC carried in the emergency MGC is registered with the emergency MGC, and the user's off-hook message and the number dialed by the user are reported to the emergency MGC;
  • the emergency MGC is configured to process the call of the user according to the user's off-hook message and the number dialed by the user.
  • the emergency call resource information further includes an IP address of the voice interface and a default gateway, and the registering with the emergency MGC according to the extracted configuration information of the emergency MGC specifically includes:
  • the local voice interface is configured by using the IP address of the voice interface and the default gateway, and the configured voice interface is used to register with the emergency MGC.
  • the configuration information of the emergency MGC specifically includes:
  • One or more of the IP address, port number, registration mode, and terminal identifier of the emergency MGC can popularize the emergency call service in the FTTx network. As long as the FTTx network keeps the Layer 2 service unblocked, the emergency call service can be provided without additional configuration and authority. In the case of limited service and abnormal configuration, priority is given to emergency calls, regardless of whether the user has activated fixed voice services.
  • FIG. 1 is a schematic structural diagram of a call system according to an embodiment of the present invention
  • FIG. 2 is a flowchart of a calling method according to an embodiment of the present invention.
  • FIG. 3 is a schematic structural diagram of an access device according to an embodiment of the present disclosure.
  • FIG. 4 is a schematic structural diagram of a terminal device according to an embodiment of the present invention.
  • a structure of the FTTx network on which the provided method can be as shown in FIG. 1 includes: a user 14, a terminal device 10, an access device 12, and an emergency MGC (Media Gateway Controller).
  • the media gateway controller 16 is connected to the access device 12 through an ODN (Optical Distribution Network).
  • the terminal device 10 may be an ONT (Optical Network Terminal), an ONU (Optical Network Unit), or an MxU (Multiple User) device.
  • ONT Optical Network Terminal
  • ONU Optical Network Unit
  • MxU Multiple User
  • the access device 12 may be an OLT (Optical Line Terminal) or an MSAN (Multiservice Access Node).
  • OLT Optical Line Terminal
  • MSAN Multiservice Access Node
  • the emergency MGC 16 can be a virtual device, which can be integrated into the MGC in the existing network, and can be an IMS (IP multimedia subsystem), a softswitch, or a TDM that is transferred through the signaling gateway. (Time Division Multiplexing, switch, etc.)
  • IMS IP multimedia subsystem
  • softswitch or a TDM that is transferred through the signaling gateway.
  • User 14 can be a telephone or the like.
  • the flowchart of the method provided in this embodiment may be as shown in FIG. 2, and includes:
  • Step 200 Receive a call of the user.
  • the user picks up the phone and dials the number, such as dialing an emergency number, such as 110, 120, 119, etc., or dialing a normal number.
  • the terminal device receives the call of the user and obtains the call number of the user.
  • Step 205 Determine whether the user's call is an emergency call. If yes, go to step 210, otherwise go to step 230.
  • the terminal device can match the calling number of the user according to the locally configured emergency escape number map to determine whether the user's call is an emergency call.
  • Step 210 Send an emergency call request to the access device.
  • the terminal device 10 can transmit an OAM (Operation, Administration, and Maintenance) message to the access device 12, or an Optical Network Terminal Management and Control Interface (OMCI).
  • OAM Operaation, Administration, and Maintenance
  • OMCI Optical Network Terminal Management and Control Interface
  • the format of the OMCI message carrying the emergency call request can be as shown in Table 1:
  • the format of an OAM packet carrying an emergency call request can be as shown in Table 2:
  • Step 215 Receive emergency call resource information of the access device, and extract configuration information of the emergency MGC carried in the emergency call resource information.
  • the access device receives the emergency call request of the terminal device, and checks whether there is an idle emergency call resource in the local area. If yes, the emergency call resource information is sent to the terminal device through an OAM message or an OMCI message.
  • the emergency call resource information may include configuration information of the emergency MGC, and may also include an IP address of the voice interface and a default gateway.
  • the configuration information of the emergency MGC may include one or more of an emergency MGC's IP address, port number, registration mode, and terminal identifier.
  • the OMCI message sent by the access device carrying the emergency call resource information can be as shown in Table 3 (taking the SIP protocol as an example;):
  • the format of the OAM packet carrying the emergency call resource information sent by the access device can be as shown in Table 4 (using the H.248 protocol as an example): Table 4
  • Step 220 Register with the emergency MGC according to the configured configuration information of the emergency MGC.
  • the terminal device After receiving the emergency call resource information of the access device, the terminal device extracts the configuration information of the emergency MGC in the emergency call resource information, and registers with the emergency MGC by using the configuration information of the emergency MGC.
  • the terminal device configures the local voice interface by using the delivered voice interface IP and the default gateway, and registers with the emergency MGC by using the configured voice interface;
  • the voice interface IP and the default gateway are not included, and the terminal device registers with the emergency MGC using the IP of the current voice interface and the current default gateway.
  • the terminal device uses the configuration information of the emergency MGC to register with the emergency MGC.
  • the emergency MGC configuration information includes the IP address, the port number, the registration mode, and the terminal identifier of the emergency MGC.
  • Step 225 Report the user off-hook message and the number dialed by the user to the emergency MGC.
  • the user logs the user's off-hook message and the number dialed by the user to the emergency MGC.
  • the emergency MGC connects the call according to the number dialed by the user. How to get the user's off-hook message and the number dialed by the user, and how the emergency MGC connects to the call according to the number, should be known to those of ordinary skill in the art, and will not be described here.
  • Step 230 processing the ordinary call of the user.
  • Step 235 Receive an on-hook message of the user, and report a request message for releasing the emergency call resource to the access device.
  • the terminal device may not release the emergency call resource immediately, which may prevent the user from repeatedly trying to call, thereby repeatedly applying for resources.
  • the terminal device may start a timer, and after the set time (for example, 30 seconds) or after the timer expires, report the request message for releasing the emergency call resource to the access device.
  • the terminal device may use the OMCI message or the OAM message to report the request message for releasing the emergency call resource, and the format of the OMCI message is as shown in Table 5:
  • the terminal device can also use the OAM packet to report the request message for releasing the emergency call resource.
  • the format of the OAM packet can be as shown in Table 6: Table 6
  • the emergency call resource can be deleted locally.
  • the access device After receiving the request message for releasing the emergency call resource, the access device can set the status of the corresponding emergency call resource to idle.
  • the call method provided in this embodiment can popularize the emergency call service in the FTTx network. As long as the FTTx network keeps the Layer 2 service unblocked, the emergency call service can be provided without additional configuration and rights, and the service is limited. In the case of abnormal configuration, priority is given to emergency calls, regardless of whether the user has activated fixed voice services.
  • Embodiment 2 Since the emergency call resource information is stored in the highly reliable central office equipment, the stability ratio is better, and the centralized management is also facilitated.
  • Embodiment 2 since the emergency call resource information is stored in the highly reliable central office equipment, the stability ratio is better, and the centralized management is also facilitated.
  • the access device 12 may include: a storage unit 30, configured to store one or more emergency call resource information, where the emergency call information includes configuration information of the emergency MGC, where The configuration information of the emergency MGC may include one or more of an IP address, a port number, a registration mode, and a terminal identifier of the emergency MGC.
  • the transceiver 32 is configured to receive an emergency call request of the terminal.
  • the processing unit 34 is configured to select one of the plurality of emergency call resource information and send the signal to the terminal device through the transceiver 32.
  • the terminal device After receiving the emergency call resource information, the terminal device reports the user's off-hook message and the number dialed by the user to the corresponding emergency MGC according to the configuration information of the emergency MGC in the emergency call resource information, thereby implementing the call of the user.
  • the transceiver 32 may be connected to the terminal device through an optical fiber, and may include a receiving module 322 and Send module 320.
  • the receiving module 322 After receiving the emergency call request of the terminal device, the receiving module 322 sends an emergency call request to the processing unit 34 for processing.
  • the processing unit 34 determines whether there is an idle emergency call resource, and the manner of determining may be from the current state of each emergency call resource. Get, the current status includes occupied or idle.
  • the processing unit 34 selects an idle emergency call resource, and after transmitting the emergency call resource information to the terminal device, the state of the emergency call resource can be set to occupy.
  • Access device 12 can be, but is not limited to, an OLT or MSAN.
  • the receiving module 322 may specifically receive the optical signal and convert the optical signal into an electrical signal.
  • the embodiment of the present invention does not limit the specific form of the signal.
  • the access device 12 provided in this embodiment may further include an amplifier 36, which may be used to amplify the signal received by the receiving module 322.
  • the sending module 320 can be configured to send emergency call resource information to the terminal device, and the emergency call resource information can be carried in the optical signal, and the sending module 320 is further configured to convert the electrical signal from the processing unit 32 into an optical signal.
  • the processing unit 34 in this embodiment may be a CPU (Central Processing Unit) or other module or device having a processing function.
  • CPU Central Processing Unit
  • the processing unit 34 may carry the emergency call resource information in the OAM message and send it to the terminal device, or may carry the emergency call resource in the OMCI message and send it to the terminal device, and carry the OMCI message and the OAM message with the emergency call resource information.
  • the format can be as shown in Tables 3 and 4, respectively.
  • the storage unit 30 may be a storage device such as a ROM, a RAM, or a Flash.
  • the access device 12 may also include some other modules, such as a power module 36 that provides power to the access device 12, and the like.
  • the access device provided in this embodiment can transmit the emergency call service in the FTTx network by transmitting the emergency call resource information to the terminal device.
  • the emergency call service can be provided without additional
  • the configuration and permissions can also guarantee emergency calls in case of limited service and abnormal configuration, regardless of whether the user has activated fixed voice services.
  • Embodiment 3 This embodiment provides a terminal device. As shown in FIG. 4, the terminal device 10 includes:
  • a transceiver 40 configured to receive a call of a user
  • the processing unit 42 is configured to determine whether the user's call is an emergency call, and when determining that the user's call is an emergency call, send an emergency call request to the access device by using the transceiver 44;
  • a transceiver 44 configured to receive emergency call resource information of the access device
  • the registration unit 41 is configured to extract configuration information of the emergency media gateway controller MGC carried in the emergency call resource information, register with the emergency MGC according to the extracted configuration information of the emergency MGC, and report the user off-hook message and the user dialed to the emergency MGC. The number, so that the emergency MGC handles the user's call.
  • the transceiver 40 and the transceiver 44 in this embodiment may be one transceiver or two independent transceivers.
  • the transceiver 40 and the transceiver 44 are integrated into one transceiver, the user can be connected on the user side, and the device can be connected through the optical fiber connection on the network side; when the transceiver 40 and the transceiver 44 are two independent transceivers,
  • the transceiver 40 can connect to the user through, for example, a DSL (Digital Subscriber Line) or a wireless network, and the transceiver 44 can access the device through a fiber connection.
  • DSL Digital Subscriber Line
  • the transceiver 40 includes a receiving module 422 and a transmitting module.
  • the receiving module 422 can be configured to receive a call of the user, extract the calling number of the user, and send the calling number of the user to the processing unit 42.
  • the processing unit 42 matches the calling number of the user using the emergency escape number map stored in the storage unit 46 to determine whether the user's call is an emergency call.
  • the processing unit 42 may specifically be a CPU or another module having a processing function.
  • the processing unit 42 sends an emergency call request to the access device through the transceiver 44 when the call of the user is determined to be an emergency call, and may send an OAM message or an OMCI message carrying the emergency call request to the access device, and carry the emergency call request.
  • the OMCI message or OAM message can be as shown in Tables 1 and 2, respectively.
  • the processing of the single 42-yuan determines that the user's call is a normal call, the user's call is processed according to the normal call processing process, which will not be described here.
  • the transceiver 44 is configured to receive emergency call resource information of the access device. If the emergency call resource information carries the voice interface IP and the default gateway, the processing unit 42 utilizes the voice interface IP and the default gateway in the emergency call resource information respectively. Configure local voice interfaces and gateways.
  • the registration unit 41 is specifically configured to register with the corresponding emergency MGC according to the configuration information of the emergency MGC in the emergency call resource information.
  • the registration unit 41 may be a single module on the board, or may be integrated into the processing unit. 42.
  • the configuration information of the emergency MGC may include one or more of an IP address, a port number, a registration mode, and a terminal identifier of the emergency MGC.
  • the registration unit 41 may send a registration message corresponding to the specified registration mode to the corresponding IP address and port.
  • the processing unit 42 can send the emergency call number of the user and the off-hook message of the user to the emergency MGC through the transceiver 44, and the emergency MGC implements the call according to the emergency call number. How the emergency MGC implements the call based on the emergency call number will be known to those of ordinary skill in the art and will not be described herein.
  • the transceiver 40 will receive the user's on-hook message, and the processing unit 42 can report the request message for releasing the emergency call resource to the access device through the transceiver 44.
  • the processing unit 42 may also report the request message for releasing the emergency call resource to the access device after a period of time, which may prevent the user from repeatedly trying to call, and may need to repeatedly apply for an emergency call resource to the access device.
  • the processing unit 42 may start a timer, and after a set time (for example, 30 seconds), report the request message for releasing the emergency call resource to the access device.
  • the terminal device provided in this embodiment may be an FTTx terminal device such as an ONU, an ONT, or an MxU device.
  • the terminal device provided in this embodiment can popularize the emergency telephone service in the FTTx network, and can make an emergency call in the FTTx network regardless of whether the user has activated the fixed voice service. At the same time, in the event of a network failure, priority can be given to the use of emergency calls.
  • a person skilled in the art can understand that all or part of the steps of implementing the above embodiments can be completed by a program to instruct related hardware, and the program can be stored in a computer readable storage medium, the above mentioned storage.
  • the medium can be a read only memory, a random access memory, a magnetic or optical disk, and the like.

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Business, Economics & Management (AREA)
  • Multimedia (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Emergency Management (AREA)
  • Marketing (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
  • Telephonic Communication Services (AREA)

Abstract

L'invention concerne un procédé, un appareil et un système d'appel. Le procédé comprend : la réception par une ONU d'un appel d'un utilisateur, et la détermination consistant à savoir si l'appel de l'utilisateur est un appel d'urgence; après avoir déterminé que l'appel de l'utilisateur est un appel d'urgence, l'envoi d'une demande d'appel d'urgence à une OLT; la réception d'informations de ressources d'appel d'urgence provenant de l'OLT, et l'extraction d'informations de configuration d'un MGC d'urgence qui sont acheminées dans les informations de ressources d'appel d'urgence; l'enregistrement de l'ONU auprès du MGC d'urgence selon les informations de configuration extraites du MGC d'urgence; et le rapport, par l'ONU au MGC d'urgence, d'un message de décrochage d'utilisateur et d'un numéro composé par l'utilisateur, de sorte que le MGC d'urgence traite l'appel de l'utilisateur.
PCT/CN2012/086159 2012-12-07 2012-12-07 Procédé, appareil et système d'appel WO2014086036A1 (fr)

Priority Applications (2)

Application Number Priority Date Filing Date Title
CN201280017379.6A CN104041087B (zh) 2012-12-07 2012-12-07 一种呼叫方法、装置及系统
PCT/CN2012/086159 WO2014086036A1 (fr) 2012-12-07 2012-12-07 Procédé, appareil et système d'appel

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PCT/CN2012/086159 WO2014086036A1 (fr) 2012-12-07 2012-12-07 Procédé, appareil et système d'appel

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Cited By (2)

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Publication number Priority date Publication date Assignee Title
CN112039592A (zh) * 2019-06-03 2020-12-04 中兴通讯股份有限公司 一种注册码的处理方法、装置和系统
US11196488B2 (en) 2017-06-09 2021-12-07 Nec Platforms, Ltd. PON system and communication control method

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CN101500214A (zh) * 2008-02-03 2009-08-05 大唐移动通信设备有限公司 一种支持紧急呼叫服务的通信方法、系统及装置
CN101754152A (zh) * 2008-12-22 2010-06-23 华为技术有限公司 定位业务的实现方法、定位系统以及归属用户服务器
CN101784027A (zh) * 2009-01-19 2010-07-21 中兴通讯股份有限公司 紧急会话切换方法及系统

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Publication number Priority date Publication date Assignee Title
CN101500214A (zh) * 2008-02-03 2009-08-05 大唐移动通信设备有限公司 一种支持紧急呼叫服务的通信方法、系统及装置
CN101754152A (zh) * 2008-12-22 2010-06-23 华为技术有限公司 定位业务的实现方法、定位系统以及归属用户服务器
CN101784027A (zh) * 2009-01-19 2010-07-21 中兴通讯股份有限公司 紧急会话切换方法及系统

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US11196488B2 (en) 2017-06-09 2021-12-07 Nec Platforms, Ltd. PON system and communication control method
CN112039592A (zh) * 2019-06-03 2020-12-04 中兴通讯股份有限公司 一种注册码的处理方法、装置和系统
WO2020244398A1 (fr) * 2019-06-03 2020-12-10 中兴通讯股份有限公司 Procédé, appareil, et système permettant de traiter un code d'enregistrement
EP3979521A4 (fr) * 2019-06-03 2023-06-14 ZTE Corporation Procédé, appareil, et système permettant de traiter un code d'enregistrement

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CN104041087B (zh) 2018-06-19

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