WO2014068697A1 - Car rental support apparatus - Google Patents

Car rental support apparatus Download PDF

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Publication number
WO2014068697A1
WO2014068697A1 PCT/JP2012/078146 JP2012078146W WO2014068697A1 WO 2014068697 A1 WO2014068697 A1 WO 2014068697A1 JP 2012078146 W JP2012078146 W JP 2012078146W WO 2014068697 A1 WO2014068697 A1 WO 2014068697A1
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WO
WIPO (PCT)
Prior art keywords
condition
owner
user
information
borrowing
Prior art date
Application number
PCT/JP2012/078146
Other languages
French (fr)
Japanese (ja)
Inventor
田中　誠
Original Assignee
三菱電機株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 三菱電機株式会社 filed Critical 三菱電機株式会社
Priority to JP2014544116A priority Critical patent/JP5676062B2/en
Priority to PCT/JP2012/078146 priority patent/WO2014068697A1/en
Publication of WO2014068697A1 publication Critical patent/WO2014068697A1/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0645—Rental transactions; Leasing transactions
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/02—Reservations, e.g. for tickets, services or events

Definitions

  • the present invention relates to a car rental support apparatus.
  • Patent Document 1 discloses an automobile sharing system for sharing an automobile among a plurality of members. According to this car sharing system, the user can change the return date and time of the shared car for which the use time has been reserved in advance.
  • the present invention has been made in view of the above-described problems, and an object thereof is to provide a car rental support device that makes it easy to meet both conditions by giving a certain range to desired conditions specified by the user and the owner.
  • a car rental support apparatus is a car rental support apparatus that sets a borrowing condition between a user who wants to borrow a vehicle and an owner who wants to lend a vehicle by data processing of a computer.
  • a desired loan condition storage unit for storing desired loan condition data indicating a desired loan condition including at least one of a desired place and desired date and time, and a desired return date and a desired change date of the desired loan condition
  • user delivery Desired borrowing condition storage unit for storing desired borrowing condition data, which indicates at least one of the desired borrowing condition and the desired date and time of return, and the desired changing condition of the desired borrowing condition and the borrowing desired condition. Refer to the condition data and desired borrowing condition data, and at least part of the allowable change range for both the desired loan condition and the desired borrowing condition overlaps. If, and a lending condition setting unit that sets the balance condition in the overlap region.
  • the car rental support apparatus includes a loan request condition storage unit for storing loan request condition data indicating an owner's loan request condition and an allowable change range thereof, and a borrowing request condition indicating a user's loan request condition and an allowable change range thereof.
  • a loan request condition storage unit for storing loan request condition data indicating an owner's loan request condition and an allowable change range thereof, and a borrowing request condition indicating a user's loan request condition and an allowable change range thereof.
  • the desired borrowing condition storage unit that stores the data, the desired loan condition data, and the desired borrowing condition data. If at least part of the allowable change range for both the desired loan condition and the desired borrowing condition overlaps, the loan is borrowed in the overlapping range.
  • a loan condition setting unit for setting conditions. Therefore, it is easy to match the user and the owner, and it is easy to set the lending conditions.
  • FIG. 1 is a configuration diagram of a car rental support apparatus 10 according to the embodiment.
  • the car rental support apparatus 10 sets a loan condition between an individual owner (vehicle lender) and an individual user (vehicle borrower) by computer data processing.
  • the car rental support apparatus 10 includes a server 100 and an owner terminal 200A and a user terminal 200B that are connected to the server 100 via the network 300.
  • FIG. 1 shows one owner terminal and one user terminal, the number of terminals is not limited to this.
  • the server 100 includes an owner information holding unit 101, a user information holding unit 102, an owner offer information holding unit 103, a user request information holding unit 104, a reservation candidate information holding unit 105, a reservation information holding unit 106, a reservation history information holding unit 107, A route search unit 108, a data processing unit 109, and a communication processing unit 110 are provided.
  • the owner information holding unit 101, the user information holding unit 102, the owner offer information holding unit 103, the user request information holding unit 104, the reservation candidate information holding unit 105, the reservation information holding unit 106, and the reservation history information holding unit 107 are a memory, an HDD, etc. It is comprised with the storage medium.
  • the route search unit 108 and the data processing unit 109 are functional blocks realized by a CPU (for example, configured with one or a plurality of microprocessors) operating various programs stored in a RAM or the like.
  • the communication processing unit 110 is a communication interface.
  • the owner information holding unit 101 stores owner position information together with an identifier (owner ID) for identifying the owner.
  • the owner position information is the position information of the owner terminal 200A.
  • the owner information holding unit 101 acquires the position information of the owner terminal 200A periodically, for example, from the position information acquisition unit 113A of the owner terminal 200A.
  • the user information holding unit 102 stores user location information together with an identifier (user ID) for identifying the user.
  • the user position information is the position information of the user terminal 200B.
  • the user information holding unit 102 acquires the position information of the user terminal 200B, for example, periodically from the position information acquisition unit 113B of the user terminal 200B.
  • the owner offer information holding unit 103 stores owner offer information (hereinafter referred to as offer information) presented by the owner.
  • the offer information is loan request condition data including the loan request condition and its allowable change range.
  • the owner offer information holding unit 103 is a loan request condition storage unit that stores the loan request condition data.
  • the desired loan condition is composed of four items, a desired delivery location of the vehicle, a desired delivery date and time, a desired return location, and a desired return date and time, but may include at least one of the items listed here. In addition to these, information on the rental fee may be included.
  • the allowable change range of the desired loan condition is a range of desired loan conditions that the owner allows to change. For example, it is assumed that the owner desires delivery of a vehicle at A station, which is the nearest station of his / her home, but delivery is also possible at B station and C station on both sides of A station in accordance with the user's request. In this case, the desired delivery location is A station as the desired rental condition, and the allowable change range of the desired delivery location is B station and C station.
  • the offer information is input by the owner from the input unit 111A of the owner terminal 200A.
  • the owner offer information holding unit 103 stores offer information of each owner inputted from a plurality of owner terminals connected to the server 100 in addition to the owner terminal 200A shown in FIG.
  • the user request information holding unit 104 stores user request information presented by the user (hereinafter referred to as request information).
  • the request information is the desired borrowing condition data including the desired borrowing condition and its allowable change range.
  • the user request information holding unit 104 is a desired borrowing condition storage unit for storing the desired borrowing condition data.
  • the item of the desired borrowing condition is the same as the desired loan condition.
  • the request information is input by the user from the input unit 111B of the user terminal 200B.
  • the user request information holding unit 104 stores request information of each user gathered from a plurality of user terminals connected to the server 100 in addition to the user terminal 200B shown in FIG.
  • the reservation candidate information holding unit 105 stores the matching result of the owner information of the owner offer information holding unit 103 and the request information of the user request information holding unit 104 as reservation candidate information.
  • the reservation candidate information may include link information to both the owner information and the request information.
  • the reservation information holding unit 106 stores, as reservation information, information that the user and the owner desire to reserve among the reservation candidate information stored in the reservation candidate information holding unit 105. Similar to the reservation candidate information, the reservation information may include owner information and request information, as well as link information to both.
  • the reservation history information holding unit 107 stores, as reservation history information, reservation information whose lending has been completed among the reservation information stored in the reservation information holding unit 106.
  • the reservation history information may include information on a loan return status indicating whether or not the loan has been made according to the reservation, and information on a fee paid for the loan.
  • the reservation history information is not an essential component for the present invention.
  • the route search unit 108 calculates the delivery location and return location candidates, and predicts the arrival procedure and arrival time at the candidate location.
  • the data processing unit 109 matches the offer information and the request information, and stores the combination of the matched offer information and request information in the reservation candidate information holding unit 105 as reservation candidate information. Further, the reservation information is generated from the reservation candidate information and stored in the reservation information holding unit 106, and the reservation information is changed in response to an owner or user loan condition change request. In addition, reservation history information is generated at the end of borrowing and stored in the reservation history information holding unit 107.
  • the communication processing unit 110 delivers data on the network 300.
  • Owner terminal 200A is a terminal owned by the owner and is mounted on the vehicle before the vehicle is delivered, and is removed from the vehicle when the vehicle is delivered.
  • the owner terminal 200A includes an input unit 111A, an output unit 112A, a position information acquisition unit 113A, and a communication processing unit 110A.
  • the input unit 111A and the output unit 112A are an input interface and an output interface of the owner terminal 200A, respectively.
  • the position information acquisition unit 113A is a functional block realized by a CPU (for example, composed of one or a plurality of microprocessors) operating various programs stored in a RAM or the like.
  • the communication processing unit 110A is a communication interface.
  • the location information acquisition unit 113A receives, for example, a GPS (Global Positioning System) signal and acquires the location information of the owner terminal 200A. That is, the position information acquisition unit 113A acquires the position information of the vehicle until the vehicle is delivered.
  • the input unit 111A is an interface through which an owner inputs offer information and other requests, and includes, for example, a keyboard.
  • the output unit 112A is an output interface for presenting information such as various processing results and reservation status to the owner, and includes, for example, a display or a speaker.
  • the communication processing unit 110A transfers data on the network 300.
  • the user terminal 200B is a terminal owned by the user, and is mounted on the vehicle when the vehicle is delivered.
  • the user terminal 200B has the same configuration as the owner terminal 200A, and includes an input unit 111B, an output unit 112B, a position information acquisition unit 113B, and a communication processing unit 110B.
  • the reference numerals of these constituent elements are given by replacing the alphabet at the end of the reference numerals of the corresponding constituent elements of the owner terminal 200A with B.
  • the input unit 111BA and the output unit 112B are an input interface and an output interface of the owner terminal 200B, respectively.
  • the position information acquisition unit 113B is a functional block realized by a CPU (for example, composed of one or a plurality of microprocessors) operating various programs stored in a RAM or the like.
  • the communication processing unit 110B is a communication interface.
  • Fig. 3 shows details of offer information and request information.
  • maintenance part 103 shown to Fig.3 (a) is the place where a owner desires delivery of a vehicle, the date and time when delivery is desired, a place where return is desired, and return 4 items of the date and time for which is desired. Further, the offer information includes information on the allowable change range for each of the above four items.
  • Each request information stored in the user request information holding unit 104 shown in FIG. 3B includes items similar to the offer information as the user's desired borrowing conditions. Further, the request information includes information on the allowable change range for each of the above four items.
  • FIG. 4 shows details of the reservation candidate information stored in the reservation candidate information holding unit 105.
  • the data processing unit 109 matches the offer information and the request information with reference to the owner offer information holding unit 103 and the user request information holding unit 104. Since the loan request conditions and the borrowing request conditions match, it is determined that the offer information and the request information in which at least a part of both allowable change ranges overlap and the request candidate information is extracted, and these are extracted to generate reservation candidate information. It is possible to generate a large number of reservation candidate information.
  • Reservation candidate information includes a combination of offer information and request information that are relevant, delivery location and date, return location and date, and status information.
  • FIG. 5 shows details of reservation information stored in the reservation information holding unit 106.
  • information selected by both the owner and the user is stored in the reservation information holding unit 106 as reservation information.
  • the reservation information is notified to both the owner and the user, and the vehicle is rented based on this. Since each item of the reservation information is obtained by removing the status information from each item of the reservation candidate information, description thereof is omitted.
  • the offer information and the request information included in the reservation information include information indicating the allowable change ranges of the desired loan condition and the desired borrowing condition.
  • FIG. 6 is a flowchart showing a process for storing request information in the user request information holding unit 104.
  • the user inputs desired borrowing conditions from the input unit 111B of the user terminal 200B (step S1), and then inputs an allowable change range of the desired borrowing conditions (step S2).
  • the allowable change range is set such that the nearest station to the home of the desired delivery location or ⁇ 1 hour from the desired delivery date and time.
  • the allowable change range may be set only for either the desired delivery location or the desired delivery date and time, or both may be set.
  • the data processing unit 109 of the server 100 stores the desired borrowing condition acquired by the communication processing unit 110 and its allowable change range in the user request information holding unit 104 as request information (step S3).
  • the user request information holding unit 104 stores request information not only from the user terminal 200B but also from other user terminals. Therefore, each request information is stored in association with a user ID in order to identify the transmission source user.
  • FIG. 7 is a flowchart showing a process of storing offer information in the owner offer information holding unit 103.
  • the owner inputs a loan request condition from the input unit 111A of the owner terminal 200A (step S11), and then inputs an allowable change range of the loan request condition (step S12).
  • the data processing unit 109 of the server 100 stores the desired loan condition acquired by the communication processing unit and its allowable change range in the owner offer information holding unit 103 as offer information (step S13).
  • the owner offer information holding unit 103 stores offer information not only from the owner terminal 200A but also from other owner terminals. Therefore, each offer information is stored in association with the owner ID to identify the owner of the offer information transmission source.
  • FIG. 8 is a flowchart showing the reservation candidate information storage process of the data processing unit 109.
  • the data processing unit 109 refers to the user request information holding unit 104, and determines whether there is request information that has not been compared with offer information, that is, newly stored request information (step S21). This determination step is performed periodically, for example. If there is no corresponding request information, the process ends, and if there is, the request information is acquired (step S22).
  • step S23 it is determined whether or not the request information acquired in step S22 has been compared with all offer information (step S23). If it is compared with all offer information, the process is terminated, and if there is offer information that has not been compared yet, the offer information is acquired (step S24).
  • the request information acquired in step S22 is compared with the offer information acquired in step S24.
  • “Adapted” here means not only when the desired delivery location and delivery desired date and time described in the request information match the desired delivery location and desired delivery date and time described in the offer information, but also at least one of the allowable change ranges of both. This includes cases where parts overlap.
  • the data processing unit 109 determines whether or not the desired borrowing condition and the desired loan condition are suitable for delivery in consideration of the allowable change range. If not, the process returns to step S23 to search for uncompared offer information.
  • step S26 it is determined whether the request information and offer information are compatible with respect to the desired return place and the desired return date. Conformity here means not only when the desired return location and the desired return date and time described in the request information match the desired return location and desired return date and time described in the offer information, but also at least one of the allowable change ranges of both. This includes cases where parts overlap.
  • the data processing unit 109 determines whether or not the borrowing desired condition and the lending desired condition are suitable for the return in consideration of the allowable change range. If not, the process returns to step S23 to search for uncompared offer information. If it matches in step S26, reservation candidate information is generated for the combination of request information and offer information that is currently processed (step S27), and stored in the reservation candidate information holding unit 105 (step S28).
  • FIG. 9 is a flowchart showing the reservation candidate information generation process (step S27 in FIG. 8).
  • a delivery location is calculated (step S271).
  • it corresponds to both the allowable change range of the desired delivery location described in the request information and the allowable change range of the desired delivery location described in the offer information, and the degree of change is the least from both desired delivery locations
  • the place be the delivery place.
  • the smallest degree of change means a place where the moving distance from the place before the change is the shortest, for example.
  • the route search unit 108 calculates the movement distance from the place before the change. If the request information and offer information match the desired delivery location, that location is set as the delivery location.
  • the delivery date and time is calculated (step S272).
  • it corresponds to both the allowable change range of the desired delivery date and time described in the request information and the allowable change range of the desired delivery date and time described in the offer information, and the degree of change is the least from both desired delivery dates and times Date and time are calculated as delivery date and time.
  • the least degree of change means the date and time with the shortest change time from the date and time before the change. If the desired delivery date / time of both parties matches, that date / time is set as the delivery date / time. Thereafter, the return place (step S273) and the return date and time (step S274) are calculated in the same manner.
  • the data processing unit 109 operates as a loan condition setting unit that sets the loan condition within the overlapping range.
  • FIG. 10 is a flowchart showing an operation in which the data processing unit 109 presents reservation candidate information by the output unit 112A of the owner terminal 200A in accordance with the owner's request.
  • the data processing unit 109 determines whether or not there is a reservation candidate list display request from the owner (step S31). This determination step is executed periodically, for example.
  • the display request is transmitted to the data processing unit 109 via the communication processing unit 110A, the network 300, and the communication processing unit.
  • step S31 If there is no display request in step S31, the process is terminated, and if there is a display request, reservation candidate information of the requested owner is obtained from the reservation candidate information holding unit 105 based on the owner ID (step S32).
  • the owner can specify the display condition of the list of reservation candidate information together with the display request.
  • the data processing unit 109 determines whether a display condition is specified (step S33). If there is no display condition, the reservation candidate information acquired in step S32 is displayed as a list on the output unit 112A (step S35). If there is a display condition, the reservation candidate information is rearranged according to the display condition (step S34). ), A list is displayed on the output unit 112A (step S35).
  • the display condition for example, the delivery location may be displayed in the order from the delivery desired location of the desired loan condition, or may be displayed in the descending order of the payment fee.
  • FIG. 11 is a flowchart showing an operation in which the data processing unit 109 presents reservation candidate information by the output unit 112B of the user terminal 200B in accordance with a user request.
  • the data processing unit 109 determines whether or not there is a request for displaying a reservation candidate list from the user (step S41). This determination step is executed periodically, for example.
  • the display request is transmitted to the data processing unit 109 via the communication processing unit 110B, the network 300, and the communication processing unit.
  • step S41 If there is no display request in step S41, the process ends. If there is a display request, the reservation candidate information of the requested user is acquired from the reservation candidate information holding unit 105 based on the user ID (step S42). The user can specify display conditions for the list of reservation candidate information together with the display request.
  • the data processing unit 109 determines whether a display condition is specified (step S43). If there is no display condition, the reservation candidate information acquired in step S42 is displayed in a list on the output unit 112B (step S45). If there is a display condition, the reservation candidate information is rearranged according to the display condition (step S44). ), A list is displayed on the output unit 112B (step S45).
  • FIG. 12 is a flowchart showing the operation of the data processing unit 109 when the owner selects one of the reservation candidates displayed as a list in the output unit 112A.
  • the status of the information (hereinafter referred to as selected reservation candidate information) of the selected reservation candidate (hereinafter referred to as selected reservation candidate information) is set to “There is hope from the owner”.
  • the related user is notified that there is hope from the owner (step S53).
  • the output unit 112 ⁇ / b> B of the user terminal 200 ⁇ / b> B of the related user displays that the request from the owner has entered the selection reservation candidate.
  • step S54 it is determined whether or not the user accepts the selected reservation candidate.
  • the data processing unit 109 receives the input signal and determines that the user has accepted the selection reservation candidate. Then, the status of the selected reservation candidate information is changed to “reservation establishment” (step S55). Then, the data processing unit 109 newly stores the selected reservation candidate information as reservation information in the reservation information holding unit 106 (step S56), and notifies the owner and the user related to the reservation information (step S57). Specifically, the reservation information is displayed on the output units 112A and 112B.
  • FIG. 13 is a flowchart showing the operation of the data processing unit 109 when the user selects one of the reservation candidates displayed as a list in the output unit 112B.
  • the status of the selected reservation candidate information is changed to “there is hope from the user” (step S62).
  • the relevant owner is notified that there is a desire from the user (step S63).
  • the output unit 112A of the owner terminal 200A of the relevant owner displays that the selection reservation candidate has received a request from the user.
  • step S64 it is determined whether or not the owner accepts the selected reservation candidate (step S64).
  • the data processing unit 109 receives the input signal, and the data processing unit 109 determines that the owner has accepted the selection reservation candidate. Then, the status of the selected reservation candidate information is changed to “reservation establishment” (step S65). Then, the data processing unit 109 newly stores the selected reservation candidate information as reservation information in the reservation information holding unit 106 (step S66), and notifies the owner and user of the reservation information (step S67). Specifically, the reservation information is displayed on the output units 112A and 112B. If the owner does not input acceptance within a predetermined time, or if acceptance is rejected, No is returned in step S64 and the process is terminated.
  • the owner makes a display information display request from the input unit 111A of the owner terminal 200A, thereby causing the output unit 112A to display the information related to the owner among the reservation information stored in the reservation information holding unit 106. I can do it.
  • the output unit 112B displays the information related to the user among the reservation information stored in the reservation information holding unit 106. It can be made. In this way, the owner and the user rent the vehicle after confirming reservation information related to the owner as necessary.
  • FIG. 14 is a flowchart showing the operation of the data processing unit 109 when the owner changes the delivery condition after the reservation is made.
  • the data processing unit 109 determines whether or not there is a delivery condition change request from the owner (step S71).
  • the owner makes a change request by selecting reservation information for requesting change via the input unit 111A and inputting the change contents.
  • a new desired delivery condition may be input within the allowable change range set in the original offer information.
  • the new desired delivery condition and its allowable change range May be entered together.
  • the desired delivery condition (and its allowable change range) input is hereinafter referred to as change delivery offer information.
  • the change delivery offer information is input to the data processing unit 109 via the communication processing unit 110A, the network 300, and the communication processing unit 110.
  • the data processing unit 109 determines that a delivery condition change request has been received from the owner. If the change delivery offer information is not received within the predetermined time, the answer is No in step S71 and the owner delivery condition change request is awaited again.
  • the data processing unit 109 temporarily stores the change delivery offer information in the reservation information holding unit 106 (step S72).
  • the change delivery offer information is added to the reservation information selected in step S71.
  • the change delivery offer information matches the request information described in the reservation information (step S73).
  • the new desired delivery condition on the owner side is suitable when it is within the allowable change range on the user side, including the case where the desired delivery condition on the user side is matched.
  • the owner-side allowable change range partially matches the user-side allowable change range.
  • the data processing unit 109 operates as a change request determination unit that determines whether or not the loan condition requested by the owner satisfies the allowable change range of the user's desired borrowing condition.
  • step S73 If it is determined in step S73 that it does not match, the owner is notified that the change request is rejected via the output unit 112A of the owner terminal 200A, and the change delivery offer information is re-input (step S75).
  • the output unit 112A operates as a notification unit that notifies the owner of the determination result as to whether or not the loan condition for which a change request has been made from the owner satisfies the allowable change range of the user's desired borrowing condition.
  • step S73 If it is determined in step S73 that the condition is satisfied, a condition that falls within the allowable change range of both the owner and the user and that has the smallest degree of change from the desired delivery conditions of both owners is set as the delivery condition (step S74). If both delivery desired conditions match, the delivery desired conditions are set as delivery conditions.
  • the delivery condition defined in step S74 (hereinafter referred to as a new delivery condition) is presented to the owner from the output unit 112A of the owner terminal 200A, and it is determined whether or not the owner desires a new delivery condition (Ste S76).
  • the output unit 112A operates as a notification unit that notifies the owner of the changed loan condition when the loan condition for which a change request has been made satisfies the allowable change range of the user's desired borrowing condition.
  • the determination in step S76 is made based on whether or not the owner inputs a request from the input unit 111A. If the owner does not desire new delivery conditions, the process returns to step S71.
  • the new delivery condition is temporarily stored in the reservation information holding unit 106 (step S77).
  • a new delivery condition is added to the reservation information selected in step S71. That is, at this time, the reservation information includes the changed delivery offer information and the new delivery condition in addition to the offer information, request information, delivery condition (original delivery condition) and return condition shown in FIG.
  • a new delivery condition is displayed on the output unit 112B of the user terminal 200B and notified to the user (step S78), and it is determined whether or not the user has consented (step S79). That is, the output unit 112B operates as a notification unit that notifies the user of the changed loan condition when the loan condition for which a change request has been made satisfies the allowable change range of the user's desired borrowing condition.
  • the user inputs that fact from the input unit 111B of the user terminal 200B. If there is no such input, the data processing unit 109 determines that there is no user consent, and returns to step S71.
  • the new delivery condition is stored in the reservation information holding unit 106 (step S7A).
  • the original delivery condition is rewritten to a new delivery condition, and the corresponding part of the offer information is rewritten and stored as changed delivery offer information.
  • FIG. 15 is a flowchart showing the operation of the data processing unit 109 when the owner changes the return condition after the reservation is made.
  • the data processing unit 109 determines whether or not there is a return condition change request from the owner (step S81).
  • the owner makes a change request by selecting reservation information for requesting change via the input unit 111A and inputting the change contents.
  • a new desired return condition may be entered within the allowable change range set in the original offer information.
  • the new desired return condition and its allowable change range May be entered together.
  • the desired return condition (and its allowable change range) input here is hereinafter referred to as change return offer information.
  • the change return offer information is input to the data processing unit 109 via the communication processing unit 110A, the network 300, and the communication processing unit 110. Upon receiving the change return offer information, the data processing unit 109 determines that there has been an owner delivery condition change operation. If the change return offer information is not received, No is returned in step S81, and the owner return condition change request is awaited again.
  • the data processing unit 109 temporarily stores the change return offer information in the reservation information holding unit 106 (step S82).
  • the change return offer information is added to the reservation information selected in step S81.
  • step S83 it is determined whether or not now is before delivery of the vehicle. If the vehicle has been delivered, the current position of the vehicle is acquired from the position information acquisition unit 113B of the user terminal 200B, and the range that is difficult to return is excluded from the allowable change range in consideration of the current position of the vehicle and the current time. Thus, after the allowable change range on the user side is updated (step S84), the process proceeds to step S85. If it is before delivery of a vehicle, it will progress to step S85 as it is.
  • step S85 it is determined whether the change return offer information matches the request information described in the reservation information. In this case, it is determined that the new return desired condition on the owner side is applicable when it is included in the allowable change range on the user side, including the case where the desired return condition on the user side is matched. Further, it may be determined that the owner-side allowable change range partially matches the user-side allowable change range.
  • step S85 If it is determined in step S85 that it does not match, the owner is notified that the change request is to be rejected via the output unit 112A of the owner terminal 200A, and the change return offer information is prompted to be input again (step S87). Return to.
  • step S85 If it is determined in step S85 that it is suitable, the condition that falls within the allowable change range of both the owner and the user and that has the least degree of change from the return request conditions of both owners is set as the return condition (step S86). If both return request conditions match, the return request condition is set as a new return condition.
  • step S86 the new return condition determined in step S86 is presented to the owner from the output unit 112A of the owner terminal 200A, and it is determined whether or not the owner desires the new return condition (step S88). This determination is made based on whether or not the owner inputs a request from the input unit 111A. If the owner does not desire new return conditions, the process returns to step S81.
  • the new return condition is temporarily stored in the reservation information holding unit 106 (step S89).
  • a new return condition is added to the reservation information selected in step S81. That is, at this time, the reservation information includes changed return offer information and a new return condition in addition to the offer information, request information, delivery condition, and return condition (original return condition) shown in FIG.
  • a new return condition is displayed on the output unit 112B of the user terminal 200B and notified to the user (step S8A), and it is determined whether or not the user has consent (step S8B).
  • the user inputs that fact from the input unit 111B of the user terminal 200B. If there is no such input, the data processing unit 109 determines that there is no user consent, and returns to step S81.
  • the new return condition is stored in the reservation information holding unit 106 (step S8C).
  • the original return condition is rewritten to a new return condition, and the corresponding part of the offer information is rewritten and stored with the changed return offer information.
  • FIG. 16 is a flowchart showing the operation of the data processing unit 109 when the user changes the delivery condition after the reservation is made.
  • the vehicle since a user asks for the change of delivery conditions before delivery, the vehicle is at the owner's hand at that time.
  • the data processing unit 109 determines whether or not there is a request for changing delivery conditions from the user (step S91).
  • the user makes a change request by selecting reservation information for requesting a change via the input unit 111B and inputting the content of the change.
  • a new desired delivery condition may be input within the allowable change range set in the original request information.
  • the new desired delivery condition and its allowable change range May be entered together.
  • the desired delivery condition (and its allowable change range) input here is hereinafter referred to as change delivery request information.
  • the change delivery request information is input to the data processing unit 109 via the communication processing unit 110B, the network 300, and the communication processing unit 110.
  • the data processing unit 109 determines that a user delivery condition change operation has been performed. If the change delivery request information is not received, No is returned in step S91, and the user's delivery condition change request is awaited again.
  • the data processing unit 109 temporarily stores the change delivery request information in the reservation information holding unit 106 (step S92).
  • the change delivery request information is added to the reservation information selected in step S91.
  • step S93 by acquiring the current position of the vehicle from the position information acquisition unit 113A of the owner terminal 200A, and considering the current position of the vehicle and the current time, and excluding the range in which the delivery is difficult, the owner side The allowable change range is updated (step S93).
  • step S94 it is determined whether or not the change delivery request information matches the offer information described in the reservation information.
  • the new delivery request condition on the user side is applicable when it is included in the allowable change range on the owner side, including the case where the desired delivery condition on the owner side matches.
  • the allowable change range on the user side is also applicable when it partially overlaps the allowable change range on the owner side.
  • the data processing unit 109 operates as a change request determination unit that determines whether or not the loan condition requested by the user satisfies the allowable change range of the owner's desired loan condition.
  • step S94 If it is determined in step S94 that it does not conform, the user is notified that the change request is rejected via the output unit 112B of the user terminal 200B, and the user is prompted to re-input the change delivery request information (step S96).
  • the output unit 112B operates as a notification unit that notifies the user of the result of determination by the change request determination unit.
  • step S94 If it is determined in step S94 that it is suitable, the condition that falls within the allowable change range for both the owner and the user and that has the least degree of change from the desired delivery conditions for both owners is set as the delivery condition (step S95). If both delivery desired conditions match, the delivery desired conditions are set as delivery conditions.
  • the delivery condition defined in step S95 (hereinafter referred to as a new delivery condition) is presented to the user from the output unit 112B of the user terminal 200B, and it is determined whether or not the user desires a new delivery condition (Ste S97). That is, the output unit 112B operates as a notification unit that notifies the user of the changed loan condition when the loan condition requested by the user satisfies the allowable change range of the owner's desired loan condition. The determination in step S97 is made based on whether or not the user inputs a request from the input unit 111B. If the user does not desire new delivery conditions, the process returns to step S91.
  • the new delivery condition is temporarily stored in the reservation information holding unit 106 (step S98).
  • a new delivery condition is added to the reservation information selected in step S91. That is, at this time, the reservation information includes the change delivery request information and the new delivery conditions in addition to the offer information, request information, delivery conditions (original delivery conditions), and return conditions shown in FIG.
  • a new delivery condition is displayed on the output unit 112A of the owner terminal 200A and notified to the owner (step S99), and it is determined whether or not the owner has consented (step S9A). That is, the output unit 112A operates as a notification unit that notifies the owner of the changed loan condition when the loan condition requested by the user satisfies the allowable change range of the owner's desired loan condition.
  • the owner inputs that fact from the input unit 111A of the owner terminal 200A. If there is no such input, the data processing unit 109 determines that there is no owner's consent and returns to step S91.
  • the new delivery condition is stored in the reservation information holding unit 106 (step S9B).
  • the original delivery condition is rewritten to a new delivery condition, and the corresponding part of the request information is rewritten and stored with the changed delivery request information.
  • FIG. 17 is a flowchart showing the operation of the data processing unit 109 when the user changes the return condition after the reservation is established.
  • the data processing unit 109 determines whether or not there is a return condition change request from the user (step S101).
  • the user makes a change request by selecting reservation information for requesting a change via the input unit 111B and inputting the content of the change.
  • a new desired return condition may be entered within the allowable change range set in the original request information.
  • the new desired return condition and its allowable change range May be entered together.
  • the desired return condition (and its allowable change range) input here is hereinafter referred to as change return request information.
  • the change return request information is input to the data processing unit 109 via the communication processing unit 110B, the network 300, and the communication processing unit 110.
  • the data processing unit 109 determines that there has been a user return condition change operation. If the change / return request information is not received, No is returned in step S101, and the user's return condition change request is awaited again.
  • the data processing unit 109 temporarily stores the change return request information in the reservation information holding unit 106 (step S102).
  • the change return request information is added to the reservation information selected in step S101.
  • step S103 it is determined whether the change return request information matches the offer information described in the reservation information.
  • the new return request condition on the user side is applicable when it is included in the allowable change range on the owner side, including the case where the return request condition on the owner side matches the return request condition on the owner side.
  • the allowable change range on the user side is also applicable when it partially overlaps the allowable change range on the owner side.
  • step S103 If it is determined in step S103 that the request is not applicable, the user is notified that the change request is rejected via the output unit 112B of the user terminal 200B, and the user is prompted to re-input the change return request information (step S105). Return to.
  • step S104 the condition that falls within the allowable change range for both the owner and the user and that has the least degree of change from the return request conditions for both owners is set as the return condition (step S104).
  • the said return request conditions are made into a return condition.
  • step S104 the return condition (hereinafter referred to as a new return condition) determined in step S104 is presented to the user from the output unit 112B of the user terminal 200B, and it is determined whether the user desires a new return condition (Ste S106). This determination is made based on whether or not the user inputs a request from the input unit 111B. If the user does not desire new return conditions, the process returns to step S101.
  • a new return condition the return condition determined in step S104 is presented to the user from the output unit 112B of the user terminal 200B, and it is determined whether the user desires a new return condition (Ste S106). This determination is made based on whether or not the user inputs a request from the input unit 111B. If the user does not desire new return conditions, the process returns to step S101.
  • the new return condition is temporarily stored in the reservation information holding unit 106 (step S107).
  • a new return condition is added to the reservation information selected in step S101. That is, at this time, the reservation information includes changed return request information and new return conditions in addition to offer information, request information, delivery conditions, and return conditions (original return conditions) shown in FIG.
  • a new return condition is displayed on the output unit 112A of the owner terminal 200A and notified to the owner (step S108), and it is determined whether or not the owner has consented (step S109).
  • the owner inputs that fact from the input unit 111A of the owner terminal 200A. If there is no such input, the data processing unit 109 determines that there is no owner's consent and returns to step S101.
  • the new return condition is stored in the reservation information holding unit 106 (step S10A).
  • the original return condition is rewritten to a new return condition, and the corresponding part of the request information is rewritten to change return request information and stored.
  • FIG. 2 is a configuration diagram of a car rental support apparatus 11 according to a modification.
  • the car rental support apparatus 11 includes an owner terminal 210A and a user terminal 210B connected to the owner terminal 210A via the network 300.
  • the owner terminal 210A and the user terminal 210B are respectively owner information holding units 101A and 101B, user information holding units 102A and 102B, owner offer information holding units 103A and 103B, user requests Information holding units 104A and 104B, reservation candidate information holding units 105A and 105B, reservation information holding units 106A and 106B, reservation history information holding units 107A and 107B, route search units 108A and 108B, and data processing units 109A and 109B are provided.
  • the constituent elements of the owner terminal 210A have an A suffix at the end of the reference symbol
  • the constituent elements of the user terminal 210B have an end suffix B of the reference symbol. Description of these components has already been made in the description of FIG.
  • the car rental support devices 10 and 11 indicate the desired rental conditions and the allowable change range of the desired rental conditions including at least one of the desired location and desired date and time of return of the owner and the desired location and date and time of return.
  • An owner offer information holding unit 103 (lending desired condition storage unit) that stores offer information (lending desired condition data), and at least one of a user desired delivery location and desired date and time, a return desired location and desired date and time Lending by referring to the user request information holding unit 104 (borrowing desired condition storage unit) that stores request information (borrowing desired condition data) indicating the desired borrowing condition and the allowable change range of the borrowing desired condition, and the offer information and request information.
  • the loan conditions within that overlapping range Comprising a data processing unit 109 for setting (balance condition setting unit), a. Even when there are no or few combinations of the desired loan conditions and the desired borrowing conditions, the options for setting the loan conditions can be expanded by considering the case where the allowable change ranges overlap.
  • the data processing unit 109 (the lending condition setting unit) changes the user when there is a request for changing the lending condition from the user and the lending condition after the change satisfies the allowable changing range of the lending desired condition of the owner. If the loan condition is changed based on the request, or if the owner requests a change in the loan condition, the loan condition is changed based on the owner change request if the changed loan condition satisfies the allowable change range of the user's desired borrowing conditions. Change the condition. In this way, it is possible to dynamically respond to a loan condition change request made by the user or owner after the reservation is made.
  • the data processing unit 109 operates as a change request determination unit that determines whether or not the loan condition for which a change request has been made from the owner satisfies the allowable change range of the user's desired borrowing condition, and the output unit 112A Operates as a notification unit that notifies the owner of the result. Therefore, the owner can know whether or not his own change request satisfies the allowable change range of the user's desired borrowing conditions.
  • the output units 112A and 112B operate as a notification unit that notifies the user and the owner of the changed loan conditions when the loan conditions for which a change request has been made satisfy the allowable change range of the user's desired borrowing conditions. . Therefore, the user and the owner can check the loan terms after the change.
  • the data processing unit 109 operates as a change request determination unit that determines whether or not the loan condition requested by the user satisfies the allowable change range of the owner's loan request condition, and the output unit 112B It operates as a notification unit that notifies the user of the result of the determination in the determination unit. Therefore, the user can know whether or not his / her change request satisfies the allowable change range of the owner's loan request condition.
  • the output units 112A and 112B operate as a notification unit that notifies the user and the owner of the changed loan condition when the loan condition requested by the user satisfies the allowable change range of the owner desired loan condition. . Therefore, the user and the owner can check the loan terms after the change.
  • the car rental support devices 10 and 11 include position information acquisition units 113A and 113B that acquire vehicle position information.
  • the data processing unit 109 (loan condition setting unit) changes the allowable change range of the user's desired borrowing condition according to the position information of the vehicle when there is a change request of the borrowing condition from the owner after delivery of the vehicle. Since it is assumed that the user is moving with the vehicle after delivery of the vehicle, the range that cannot be returned based on the current position of the vehicle is excluded from the allowable change range of the user's desired return condition.
  • the returnable range can be set as the allowable change range.
  • the allowable change range of the desired delivery condition of the owner varies according to the position information of the vehicle. Before the delivery of the vehicle, it is assumed that the owner is moving with the vehicle. Therefore, by excluding the range where delivery is impossible based on the current position of the vehicle from the allowable change range of the owner's desired delivery conditions, The allowable change range can be set to a range that can be delivered to the.
  • 10 11 Car rental support device, 100 server, 101, 101A, 101B Owner information holding unit, 102, 102A, 102B User information holding unit, 103, 103A, 103B Owner offer information holding unit, 104, 104A, 104B User request information Holding unit, 105, 105A, 105B Reservation candidate information holding unit, 106, 106A, 106B Reservation information holding unit, 107, 107A, 107B Reservation history information holding unit, 108, 108A, 108B Route search unit, 109, 109A, 109B data Processing unit, 110, 110A, 110B communication processing unit, 111A, 111B input unit, 112A, 112B output unit, 113A, 113B location information acquisition unit, 200A, 210A owner terminal, 200B, 210B user end , 300 network.

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Abstract

The purpose of the present invention is to provide a car rental support apparatus with which desired conditions specified by a user and an owner are easy to adapt, by having a fixed breadth of the conditions of both parties. This car rental support apparatus (10) comprises: an owner offer information holding unit (103) which indicates desired lending conditions including at least one of either an owner desired location and desired date and time for handover, or an owner desired location and desired date and time for return, and which also indicates a range of permitted alterations of the desired lending conditions, and which stores owner offer information; a user request information holding unit (104) which indicates desired borrowing conditions including at least one of either a user desired location and desired date and time for handover, or a user desired location and desired date and time for return, and which also indicates a range of permitted alterations of the desired borrowing conditions, and which stores user request information; and a data processing unit (109) which refers to desired lending conditions data and desired borrowing conditions data and, if at least a portion of the ranges of permitted alterations by both parties of the desired lending conditions and the desired borrowing conditions overlaps, sets lending/borrowing conditions to the overlapping range.

Description

カーレンタル支援装置Car rental support device
　本発明は、カーレンタル支援装置に関する。 The present invention relates to a car rental support apparatus.
　省資源の社会的な要求を背景に、カーレンタルの１形態としてインターネットを介して個人間で自家用車を気軽にレンタルできるＰｅｅｒ－ｔｏ－Ｐｅｅｒ（以下、Ｐ２Ｐという）形式のカーレンタルが利用されつつある。Ｐ２Ｐ形式では、車両の受渡しと返却について、個人オーナと個人ユーザ間の細かな調整や合意を個別に取る必要がある。カーレンタルにおける従来技術として、例えば特許文献１は、複数の会員間で自動車を共有する自動車共有システムを開示している。この自動車共有システムによれば、予め使用時間を予約してある共有車の返却日時をユーザが変更することが可能である。 Against the backdrop of social demands for resource conservation, Peer-to-Peer (hereinafter referred to as “P2P”) car rental is being used as a form of car rental that can easily rent private cars between individuals via the Internet. is there. In the P2P format, it is necessary to individually make detailed adjustments and agreements between the individual owner and the individual user for delivery and return of the vehicle. As a prior art in car rental, for example, Patent Document 1 discloses an automobile sharing system for sharing an automobile among a plurality of members. According to this car sharing system, the user can change the return date and time of the shared car for which the use time has been reserved in advance.
特開２００２－７４５０２号公報JP 2002-74502 A
　Ｐ２Ｐ形式のカーレンタルでは、ユーザとオーナの間で受渡し日時、受渡し場所、返却日時、返却場所等の希望条件のマッチングを行い、貸借条件を作成する必要がある。しかし、従来のカーレンタルシステムでは、ユーザやオーナの希望条件が幅を持たないものであったため、適合するユーザとオーナの組み合わせが少ないという問題点があった。 In car rental in P2P format, it is necessary to match the desired conditions such as delivery date / time, delivery location, return date / time, return location, etc. between the user and the owner, and to create a loan condition. However, in the conventional car rental system, the desired conditions of the user and the owner are not wide, so there is a problem that there are few combinations of the appropriate user and owner.
　本発明は上述の問題に鑑み、ユーザとオーナが指定する希望条件に一定の幅を持たせることにより、双方の条件を適合しやすくしたカーレンタル支援装置の提供を目的とする。 The present invention has been made in view of the above-described problems, and an object thereof is to provide a car rental support device that makes it easy to meet both conditions by giving a certain range to desired conditions specified by the user and the owner.
　本発明のカーレンタル支援装置は、車両の借用を希望するユーザと車両の貸与を希望するオーナとの間の貸借条件をコンピュータのデータ処理により設定するカーレンタル支援装置であって、オーナの受渡しの希望場所及び希望日時並びに返却の希望場所及び希望日時の少なくとも一つを含む貸与希望条件と貸与希望条件の許容変更範囲を示す、貸与希望条件データを記憶する貸与希望条件記憶部と、ユーザの受渡しの希望場所及び希望日時並びに返却の希望場所及び希望日時の少なくとも一つを含む借用希望条件と借用希望条件の許容変更範囲を示す、借用希望条件データを記憶する借用希望条件記憶部と、貸与希望条件データと借用希望条件データを参照し、貸与希望条件と借用希望条件双方の許容変更範囲の少なくとも一部が重複する場合に、重複範囲で貸借条件を設定する貸借条件設定部と、を備える。 A car rental support apparatus according to the present invention is a car rental support apparatus that sets a borrowing condition between a user who wants to borrow a vehicle and an owner who wants to lend a vehicle by data processing of a computer. A desired loan condition storage unit for storing desired loan condition data indicating a desired loan condition including at least one of a desired place and desired date and time, and a desired return date and a desired change date of the desired loan condition, and user delivery Desired borrowing condition storage unit for storing desired borrowing condition data, which indicates at least one of the desired borrowing condition and the desired date and time of return, and the desired changing condition of the desired borrowing condition and the borrowing desired condition. Refer to the condition data and desired borrowing condition data, and at least part of the allowable change range for both the desired loan condition and the desired borrowing condition overlaps. If, and a lending condition setting unit that sets the balance condition in the overlap region.
　本発明のカーレンタル支援装置は、オーナの貸与希望条件とその許容変更範囲を示す貸与希望条件データを記憶する貸与希望条件記憶部と、ユーザの借用希望条件とその許容変更範囲を示す借用希望条件データを記憶する借用希望条件記憶部と、貸与希望条件データと借用希望条件データを参照し、貸与希望条件と借用希望条件双方の許容変更範囲の少なくとも一部が重複する場合に、重複範囲で貸借条件を設定する貸借条件設定部と、を備える。よって、ユーザとオーナを適合しやすく貸借条件が設定しやすい。 The car rental support apparatus according to the present invention includes a loan request condition storage unit for storing loan request condition data indicating an owner's loan request condition and an allowable change range thereof, and a borrowing request condition indicating a user's loan request condition and an allowable change range thereof. Refer to the desired borrowing condition storage unit that stores the data, the desired loan condition data, and the desired borrowing condition data. If at least part of the allowable change range for both the desired loan condition and the desired borrowing condition overlaps, the loan is borrowed in the overlapping range. A loan condition setting unit for setting conditions. Therefore, it is easy to match the user and the owner, and it is easy to set the lending conditions.
　この発明の目的、特徴、態様、および利点は、以下の詳細な説明と添付図面とによって、より明白となる。 The objects, features, aspects, and advantages of the present invention will become more apparent from the following detailed description and the accompanying drawings.
カーレンタル支援装置の構成図である。It is a block diagram of a car rental assistance apparatus. カーレンタル支援装置の変形例の構成図である。It is a block diagram of the modification of a car rental assistance apparatus. オーナオファー情報とユーザリクエスト情報を示す図である。It is a figure which shows owner offer information and user request information. 予約候補情報を示す図である。It is a figure which shows reservation candidate information. 予約情報を示す図である。It is a figure which shows reservation information. ユーザリクエスト情報記憶処理を示すフローチャートである。It is a flowchart which shows a user request information storage process. オーナオファー情報記憶処理を示すフローチャートである。It is a flowchart which shows owner offer information storage processing. 予約候補情報記憶処理を示すフローチャートである。It is a flowchart which shows a reservation candidate information storage process. 予約候補情報生成処理を示すフローチャートである。It is a flowchart which shows a reservation candidate information generation process. 予約候補提示処理を示すフローチャートである。It is a flowchart which shows a reservation candidate presentation process. 予約候補提示処理を示すフローチャートである。It is a flowchart which shows a reservation candidate presentation process. オーナによる候補選択処理を示すフローチャートである。It is a flowchart which shows the candidate selection process by an owner. ユーザによる候補選択処理を示すフローチャートである。It is a flowchart which shows the candidate selection process by a user. 貸し出しに関するオーナの予約変更処理を示すフローチャートである。It is a flowchart which shows the owner reservation change process regarding rental. 返却に関するオーナの予約変更処理を示すフローチャートである。It is a flowchart which shows the reservation change process of the owner regarding return. 貸し出しに関するユーザの予約変更処理を示すフローチャートである。It is a flowchart which shows the user's reservation change process regarding a rental. 返却に関するユーザの予約変更処理を示すフローチャートである。It is a flowchart which shows the user's reservation change process regarding a return.
　＜Ａ．実施の形態＞
　＜Ａ－１．構成＞
　図１は、実施の形態に係るカーレンタル支援装置１０の構成図である。カーレンタル支援装置１０は、個人のオーナ（車両貸与主）と個人のユーザ（車両借用主）の間の貸借条件をコンピュータのデータ処理により設定する。 <A. Embodiment>
<A-1. Configuration>
FIG. 1 is a configuration diagram of a car rental support apparatus 10 according to the embodiment. The car rental support apparatus 10 sets a loan condition between an individual owner (vehicle lender) and an individual user (vehicle borrower) by computer data processing.
　カーレンタル支援装置１０は、サーバ１００と、ネットワーク３００を介してサーバ１００と接続関係にあるオーナ端末２００Ａ及びユーザ端末２００Ｂを備えている。図１では、オーナ端末とユーザ端末を１つずつ示しているが、各端末の数はこれに限らない。 The car rental support apparatus 10 includes a server 100 and an owner terminal 200A and a user terminal 200B that are connected to the server 100 via the network 300. Although FIG. 1 shows one owner terminal and one user terminal, the number of terminals is not limited to this.
　サーバ１００は、オーナ情報保持部１０１、ユーザ情報保持部１０２、オーナオファー情報保持部１０３、ユーザリクエスト情報保持部１０４、予約候補情報保持部１０５、予約情報保持部１０６、予約履歴情報保持部１０７、経路探索部１０８、データ処理部１０９、通信処理部１１０を備える。オーナ情報保持部１０１、ユーザ情報保持部１０２、オーナオファー情報保持部１０３、ユーザリクエスト情報保持部１０４、予約候補情報保持部１０５、予約情報保持部１０６、予約履歴情報保持部１０７はメモリやＨＤＤなどの記憶媒体で構成される。また、経路探索部１０８とデータ処理部１０９は、ＲＡＭ等に格納された各種プログラムをＣＰＵ（例えば１つまたは複数のマイクロプロセッサで構成される）が演算することによって実現される機能ブロックである。通信処理部１１０は通信インタフェースである。 The server 100 includes an owner information holding unit 101, a user information holding unit 102, an owner offer information holding unit 103, a user request information holding unit 104, a reservation candidate information holding unit 105, a reservation information holding unit 106, a reservation history information holding unit 107, A route search unit 108, a data processing unit 109, and a communication processing unit 110 are provided. The owner information holding unit 101, the user information holding unit 102, the owner offer information holding unit 103, the user request information holding unit 104, the reservation candidate information holding unit 105, the reservation information holding unit 106, and the reservation history information holding unit 107 are a memory, an HDD, etc. It is comprised with the storage medium. The route search unit 108 and the data processing unit 109 are functional blocks realized by a CPU (for example, configured with one or a plurality of microprocessors) operating various programs stored in a RAM or the like. The communication processing unit 110 is a communication interface.
　オーナ情報保持部１０１は、オーナを識別するための識別子（オーナＩＤ）と共に、オーナの位置情報を記憶する。オーナの位置情報は、すなわちオーナ端末２００Ａの位置情報のことである。オーナ情報保持部１０１は、オーナ端末２００Ａの位置情報取得部１１３Ａから例えば定期的にオーナ端末２００Ａの位置情報を取得している。ユーザ情報保持部１０２は、ユーザを識別するための識別子（ユーザＩＤ）と共に、ユーザの位置情報を記憶する。ユーザの位置情報は、すなわちユーザ端末２００Ｂの位置情報のことである。ユーザ情報保持部１０２は、ユーザ端末２００Ｂの位置情報取得部１１３Ｂから例えば定期的にユーザ端末２００Ｂの位置情報を取得している。 The owner information holding unit 101 stores owner position information together with an identifier (owner ID) for identifying the owner. The owner position information is the position information of the owner terminal 200A. The owner information holding unit 101 acquires the position information of the owner terminal 200A periodically, for example, from the position information acquisition unit 113A of the owner terminal 200A. The user information holding unit 102 stores user location information together with an identifier (user ID) for identifying the user. The user position information is the position information of the user terminal 200B. The user information holding unit 102 acquires the position information of the user terminal 200B, for example, periodically from the position information acquisition unit 113B of the user terminal 200B.
　オーナオファー情報保持部１０３は、オーナから提示されるオーナオファー情報（以下、オファー情報という）を記憶する。オファー情報は、貸与希望条件とその許容変更範囲を含む貸与希望条件データであり、言い換えればオーナオファー情報保持部１０３は、貸与希望条件データを記憶する貸与希望条件記憶部である。 The owner offer information holding unit 103 stores owner offer information (hereinafter referred to as offer information) presented by the owner. The offer information is loan request condition data including the loan request condition and its allowable change range. In other words, the owner offer information holding unit 103 is a loan request condition storage unit that stores the loan request condition data.
　以下の説明において、貸与希望条件は車両の受渡し希望場所、受渡し希望日時、返却希望場所、返却希望日時の４項目からなるが、ここに挙げた項目のうち少なくとも一つを含んでいれば良い。また、これらの他に貸借料金の情報を含んでいても良い。貸与希望条件の許容変更範囲とは、オーナが変更を許容する貸与希望条件の範囲のことである。例えば、オーナが自宅の最寄り駅であるＡ駅で車両の受渡しを希望しているが、ユーザ側の要望に合わせてＡ駅の両隣のＢ駅やＣ駅でも受渡しが可能であるとする。この場合、貸与希望条件として受渡し希望場所はＡ駅であり、受渡し希望場所の許容変更範囲はＢ駅とＣ駅となる。オファー情報は、オーナ端末２００Ａの入力部１１１Ａからオーナにより入力される。オーナオファー情報保持部１０３は、図１に示すオーナ端末２００Ａの他、サーバ１００と接続関係にある複数のオーナ端末から入力された各オーナのオファー情報を記憶する。 In the following explanation, the desired loan condition is composed of four items, a desired delivery location of the vehicle, a desired delivery date and time, a desired return location, and a desired return date and time, but may include at least one of the items listed here. In addition to these, information on the rental fee may be included. The allowable change range of the desired loan condition is a range of desired loan conditions that the owner allows to change. For example, it is assumed that the owner desires delivery of a vehicle at A station, which is the nearest station of his / her home, but delivery is also possible at B station and C station on both sides of A station in accordance with the user's request. In this case, the desired delivery location is A station as the desired rental condition, and the allowable change range of the desired delivery location is B station and C station. The offer information is input by the owner from the input unit 111A of the owner terminal 200A. The owner offer information holding unit 103 stores offer information of each owner inputted from a plurality of owner terminals connected to the server 100 in addition to the owner terminal 200A shown in FIG.
　ユーザリクエスト情報保持部１０４は、ユーザから提示されるユーザリクエスト情報（以下、リクエスト情報という）を記憶する。リクエスト情報は、借用希望条件とその許容変更範囲を含む借用希望条件データであり、言い換えればユーザリクエスト情報保持部１０４は、借用希望条件データを記憶する借用希望条件記憶部である。借用希望条件の項目は貸与希望条件と同様である。リクエスト情報は、ユーザ端末２００Ｂの入力部１１１Ｂからユーザにより入力される。ユーザリクエスト情報保持部１０４は、図１に示すユーザ端末２００Ｂの他、サーバ１００と接続関係にある複数のユーザ端末から寄せられた各ユーザのリクエスト情報を記憶している。 The user request information holding unit 104 stores user request information presented by the user (hereinafter referred to as request information). The request information is the desired borrowing condition data including the desired borrowing condition and its allowable change range. In other words, the user request information holding unit 104 is a desired borrowing condition storage unit for storing the desired borrowing condition data. The item of the desired borrowing condition is the same as the desired loan condition. The request information is input by the user from the input unit 111B of the user terminal 200B. The user request information holding unit 104 stores request information of each user gathered from a plurality of user terminals connected to the server 100 in addition to the user terminal 200B shown in FIG.
　予約候補情報保持部１０５は、オーナオファー情報保持部１０３のオーナ情報とユーザリクエスト情報保持部１０４のリクエスト情報のマッチング結果を予約候補情報として記憶する。予約候補情報は、オーナ情報とリクエスト情報の他、両者へのリンク情報を有していても良い。 The reservation candidate information holding unit 105 stores the matching result of the owner information of the owner offer information holding unit 103 and the request information of the user request information holding unit 104 as reservation candidate information. The reservation candidate information may include link information to both the owner information and the request information.
　予約情報保持部１０６は、予約候補情報保持部１０５が記憶する予約候補情報のうち、ユーザとオーナが予約を希望した情報を予約情報として記憶する。予約情報は予約候補情報と同様、オーナ情報とリクエスト情報の他、両者へのリンク情報を有していても良い。 The reservation information holding unit 106 stores, as reservation information, information that the user and the owner desire to reserve among the reservation candidate information stored in the reservation candidate information holding unit 105. Similar to the reservation candidate information, the reservation information may include owner information and request information, as well as link information to both.
　予約履歴情報保持部１０７は、予約情報保持部１０６が記憶する予約情報のうち、貸借が終了した予約情報を予約履歴情報として記憶する。予約履歴情報は、貸借が予約どおりに行われたかどうかを示す貸出し返却状況や、貸借に際して支払われた料金の情報を含んでも良い。なお、予約履歴情報は本発明に必須の構成要素ではない。 The reservation history information holding unit 107 stores, as reservation history information, reservation information whose lending has been completed among the reservation information stored in the reservation information holding unit 106. The reservation history information may include information on a loan return status indicating whether or not the loan has been made according to the reservation, and information on a fee paid for the loan. The reservation history information is not an essential component for the present invention.
　経路探索部１０８は、データ処理部１０９でオファー情報とリクエスト情報のマッチングを行う際に、受渡し場所及び返却場所の候補を算出や、候補場所への到達手順及び到達時間の予測を行う。 When the data processing unit 109 matches the offer information and the request information, the route search unit 108 calculates the delivery location and return location candidates, and predicts the arrival procedure and arrival time at the candidate location.
　データ処理部１０９は、オファー情報とリクエスト情報をマッチングし、マッチングしたオファー情報とリクエスト情報の組み合わせを予約候補情報として予約候補情報保持部１０５へ記憶する。さらに、予約候補情報から予約情報を生成して予約情報保持部１０６へ記憶する他、オーナまたはユーザの貸借条件変更要求に応じて予約情報を変更する。また、貸借終了時に予約履歴情報を生成して予約履歴情報保持部１０７に記憶する。 The data processing unit 109 matches the offer information and the request information, and stores the combination of the matched offer information and request information in the reservation candidate information holding unit 105 as reservation candidate information. Further, the reservation information is generated from the reservation candidate information and stored in the reservation information holding unit 106, and the reservation information is changed in response to an owner or user loan condition change request. In addition, reservation history information is generated at the end of borrowing and stored in the reservation history information holding unit 107.
　通信処理部１１０は、ネットワーク３００上のデータの受渡しを行う。 The communication processing unit 110 delivers data on the network 300.
　オーナ端末２００Ａは、オーナが所有する端末であって、車両の受渡し前まで車両に搭載され、車両の受渡し時に車両から外される。オーナ端末２００Ａは入力部１１１Ａ、出力部１１２Ａ、位置情報取得部１１３Ａ、通信処理部１１０Ａを備えている。入力部１１１Ａ、出力部１１２Ａは、それぞれオーナ端末２００Ａの入力インタフェース、出力インタフェースである。位置情報取得部１１３Ａは、ＲＡＭ等に格納された各種プログラムをＣＰＵ（例えば１つまたは複数のマイクロプロセッサで構成される）が演算することによって実現される機能ブロックである。通信処理部１１０Ａは通信インタフェースである。 Owner terminal 200A is a terminal owned by the owner and is mounted on the vehicle before the vehicle is delivered, and is removed from the vehicle when the vehicle is delivered. The owner terminal 200A includes an input unit 111A, an output unit 112A, a position information acquisition unit 113A, and a communication processing unit 110A. The input unit 111A and the output unit 112A are an input interface and an output interface of the owner terminal 200A, respectively. The position information acquisition unit 113A is a functional block realized by a CPU (for example, composed of one or a plurality of microprocessors) operating various programs stored in a RAM or the like. The communication processing unit 110A is a communication interface.
　位置情報取得部１１３Ａは、例えばＧＰＳ（Global Positioning System）信号を受信して、オーナ端末２００Ａの位置情報を取得する。すなわち、位置情報取得部１１３Ａは車両の受渡しが行われるまでの間は車両の位置情報を取得する。入力部１１１Ａは、オーナがオファー情報やその他の要求を入力するインタフェースであり、例えばキーボードで構成される。出力部１１２Ａは、各種の処理結果や予約状況などの情報提示をオーナに対して行う出力インタフェースであり、例えばディスプレイやスピーカで構成される。通信処理部１１０Ａは、ネットワーク３００上のデータの受渡しを行う。 The location information acquisition unit 113A receives, for example, a GPS (Global Positioning System) signal and acquires the location information of the owner terminal 200A. That is, the position information acquisition unit 113A acquires the position information of the vehicle until the vehicle is delivered. The input unit 111A is an interface through which an owner inputs offer information and other requests, and includes, for example, a keyboard. The output unit 112A is an output interface for presenting information such as various processing results and reservation status to the owner, and includes, for example, a display or a speaker. The communication processing unit 110A transfers data on the network 300.
　ユーザ端末２００Ｂは、ユーザが所有する端末であって、車両の受渡し時に車両に搭載される。ユーザ端末２００Ｂはオーナ端末２００Ａと同様の構成であり、入力部１１１Ｂ、出力部１１２Ｂ、位置情報取得部１１３Ｂ、通信処理部１１０Ｂを備えている。これら各構成要素の参照符号は、オーナ端末２００Ａの対応する構成要素の参照符号の末尾のアルファベットをＢに置き換えたものを付している。入力部１１１ＢＡ、出力部１１２Ｂは、それぞれオーナ端末２００Ｂの入力インタフェース、出力インタフェースである。位置情報取得部１１３Ｂは、ＲＡＭ等に格納された各種プログラムをＣＰＵ（例えば１つまたは複数のマイクロプロセッサで構成される）が演算することによって実現される機能ブロックである。通信処理部１１０Ｂは通信インタフェースである。 The user terminal 200B is a terminal owned by the user, and is mounted on the vehicle when the vehicle is delivered. The user terminal 200B has the same configuration as the owner terminal 200A, and includes an input unit 111B, an output unit 112B, a position information acquisition unit 113B, and a communication processing unit 110B. The reference numerals of these constituent elements are given by replacing the alphabet at the end of the reference numerals of the corresponding constituent elements of the owner terminal 200A with B. The input unit 111BA and the output unit 112B are an input interface and an output interface of the owner terminal 200B, respectively. The position information acquisition unit 113B is a functional block realized by a CPU (for example, composed of one or a plurality of microprocessors) operating various programs stored in a RAM or the like. The communication processing unit 110B is a communication interface.
　図３に、オファー情報とリクエスト情報の詳細を示す。図３（ａ）に示すオーナオファー情報保持部１０３に記憶される各オファー情報は、貸与希望条件として、オーナが車両の受渡しを希望する場所、受渡しを希望する日時、返却を希望する場所、返却を希望する日時の４項目を含む。さらにオファー情報は、上記４項目の夫々について許容変更範囲の情報も含む。 Fig. 3 shows details of offer information and request information. Each offer information memorize | stored in the owner offer information holding | maintenance part 103 shown to Fig.3 (a) is the place where a owner desires delivery of a vehicle, the date and time when delivery is desired, a place where return is desired, and return 4 items of the date and time for which is desired. Further, the offer information includes information on the allowable change range for each of the above four items.
　図３（ｂ）に示すユーザリクエスト情報保持部１０４に記憶される各リクエスト情報は、ユーザの借用希望条件としてオファー情報と同様の項目を含む。さらにリクエスト情報は、上記４項目の夫々について許容変更範囲の情報も含む。 Each request information stored in the user request information holding unit 104 shown in FIG. 3B includes items similar to the offer information as the user's desired borrowing conditions. Further, the request information includes information on the allowable change range for each of the above four items.
　図４は、予約候補情報保持部１０５が記憶する予約候補情報の詳細を示している。データ処理部１０９は、オーナオファー情報保持部１０３とユーザリクエスト情報保持部１０４を参照して、オファー情報とリクエスト情報のマッチングを行う。貸与希望条件と借用希望条件が一致する他、双方の許容変更範囲の少なくとも一部が重なるオファー情報とリクエスト情報を適合関係にあると判断し、これらを抽出して予約候補情報を生成するので、多数の予約候補情報を生成することが可能である。予約候補情報は、適合関係にあるオファー情報及びリクエスト情報の組み合わせと、受渡し場所と日時、返却場所と日時、ステータス情報を含んでいる。 FIG. 4 shows details of the reservation candidate information stored in the reservation candidate information holding unit 105. The data processing unit 109 matches the offer information and the request information with reference to the owner offer information holding unit 103 and the user request information holding unit 104. Since the loan request conditions and the borrowing request conditions match, it is determined that the offer information and the request information in which at least a part of both allowable change ranges overlap and the request candidate information is extracted, and these are extracted to generate reservation candidate information. It is possible to generate a large number of reservation candidate information. Reservation candidate information includes a combination of offer information and request information that are relevant, delivery location and date, return location and date, and status information.
　図５は、予約情報保持部１０６が記憶する予約情報の詳細を示している。予約候補情報保持部１０５が記憶する複数の予約候補情報のうち、オーナとユーザの双方が選択したものが予約情報として予約情報保持部１０６に記憶される。予約情報はオーナとユーザの双方に通知され、これを基にして車両の貸借が行われる。予約情報の各項目は予約候補情報の各項目からステータス情報を除いたものであるので、説明を省略する。予約情報が含むオファー情報とリクエスト情報には、貸与希望条件と借用希望条件夫々の許容変更範囲を示す情報が含まれている。そのため、オーナとユーザ双方の選択によって予約が決定した後に、オーナ又はユーザが予約内容の変更を要求する場合には、当該変更が相手方の許容変更範囲を満たすか否かを判断することにより、当該変更要求に応じるか否かを判断することが出来る。 FIG. 5 shows details of reservation information stored in the reservation information holding unit 106. Among a plurality of reservation candidate information stored in the reservation candidate information holding unit 105, information selected by both the owner and the user is stored in the reservation information holding unit 106 as reservation information. The reservation information is notified to both the owner and the user, and the vehicle is rented based on this. Since each item of the reservation information is obtained by removing the status information from each item of the reservation candidate information, description thereof is omitted. The offer information and the request information included in the reservation information include information indicating the allowable change ranges of the desired loan condition and the desired borrowing condition. Therefore, after the reservation is decided by the selection of both the owner and the user, when the owner or the user requests a change in the reservation contents, it is determined whether the change satisfies the other party's allowable change range, It can be determined whether or not to respond to the change request.
　＜Ａ－２．動作＞
　図６は、リクエスト情報をユーザリクエスト情報保持部１０４に記憶する処理を示すフローチャートである。まず、ユーザが借用希望条件をユーザ端末２００Ｂの入力部１１１Ｂから入力し（ステップＳ１）、次いで、借用希望条件の許容変更範囲を入力する（ステップＳ２）。許容変更範囲は、例えば受渡し希望場所の自宅に対して自宅の最寄り駅や、受渡し希望日時から±１時間、などのように設定する。受渡し希望場所または受渡し希望日時のいずれかについてのみ許容変更範囲を設定しても良いし、両方について設定しても良い。 <A-2. Operation>
FIG. 6 is a flowchart showing a process for storing request information in the user request information holding unit 104. First, the user inputs desired borrowing conditions from the input unit 111B of the user terminal 200B (step S1), and then inputs an allowable change range of the desired borrowing conditions (step S2). For example, the allowable change range is set such that the nearest station to the home of the desired delivery location or ± 1 hour from the desired delivery date and time. The allowable change range may be set only for either the desired delivery location or the desired delivery date and time, or both may be set.
　これらの情報はユーザ端末２００Ｂの通信処理部１１０Ｂからネットワーク３００を介してサーバ１００の通信処理部１１０に送られる。サーバ１００のデータ処理部１０９は、通信処理部１１０が取得した借用希望条件とその許容変更範囲をリクエスト情報としてユーザリクエスト情報保持部１０４に記憶する（ステップＳ３）。ユーザリクエスト情報保持部１０４には、ユーザ端末２００Ｂだけでなく他のユーザ端末からのリクエスト情報も記憶される。そこで、各リクエスト情報は、送信元のユーザを識別するためユーザＩＤに紐付けて記憶される。 These pieces of information are sent from the communication processing unit 110B of the user terminal 200B to the communication processing unit 110 of the server 100 via the network 300. The data processing unit 109 of the server 100 stores the desired borrowing condition acquired by the communication processing unit 110 and its allowable change range in the user request information holding unit 104 as request information (step S3). The user request information holding unit 104 stores request information not only from the user terminal 200B but also from other user terminals. Therefore, each request information is stored in association with a user ID in order to identify the transmission source user.
　図７は、オファー情報をオーナオファー情報保持部１０３に記憶する処理を示すフローチャートである。まず、オーナが貸与希望条件をオーナ端末２００Ａの入力部１１１Ａから入力し（ステップＳ１１）、次いで、貸与希望条件の許容変更範囲を入力する（ステップＳ１２）。 FIG. 7 is a flowchart showing a process of storing offer information in the owner offer information holding unit 103. First, the owner inputs a loan request condition from the input unit 111A of the owner terminal 200A (step S11), and then inputs an allowable change range of the loan request condition (step S12).
　これらの情報はオーナ端末２００Ａの通信処理部１１０Ａからネットワーク３００を介してサーバ１００の通信処理部に送られる。サーバ１００のデータ処理部１０９は、通信処理部が取得した貸与希望条件とその許容変更範囲をオファー情報としてオーナオファー情報保持部１０３に記憶する（ステップＳ１３）。オーナオファー情報保持部１０３には、オーナ端末２００Ａだけでなく他のオーナ端末からのオファー情報も記憶される。そこで、各オファー情報は、オファー情報の送信元のオーナを識別するためオーナＩＤに紐付けて記憶される。 These pieces of information are sent from the communication processing unit 110A of the owner terminal 200A to the communication processing unit of the server 100 via the network 300. The data processing unit 109 of the server 100 stores the desired loan condition acquired by the communication processing unit and its allowable change range in the owner offer information holding unit 103 as offer information (step S13). The owner offer information holding unit 103 stores offer information not only from the owner terminal 200A but also from other owner terminals. Therefore, each offer information is stored in association with the owner ID to identify the owner of the offer information transmission source.
　図８は、データ処理部１０９の予約候補情報記憶処理を示すフローチャートである。データ処理部１０９は、ユーザリクエスト情報保持部１０４を参照し、オファー情報と未だ比較していないリクエスト情報、すなわち新たに記憶されたリクエスト情報があるかどうかを判断する（ステップＳ２１）。この判断ステップは、例えば定期的に行われる。該当するリクエスト情報がなければ処理を終了し、あれば当該リクエスト情報を取得する（ステップＳ２２）。 FIG. 8 is a flowchart showing the reservation candidate information storage process of the data processing unit 109. The data processing unit 109 refers to the user request information holding unit 104, and determines whether there is request information that has not been compared with offer information, that is, newly stored request information (step S21). This determination step is performed periodically, for example. If there is no corresponding request information, the process ends, and if there is, the request information is acquired (step S22).
　次いで、ステップＳ２２で取得したリクエスト情報を全てのオファー情報と比較したか否かを判断する（ステップＳ２３）。全てのオファー情報と比較していれば処理を終了し、未だ比較していないオファー情報があれば、当該オファー情報を取得する（ステップＳ２４）。 Next, it is determined whether or not the request information acquired in step S22 has been compared with all offer information (step S23). If it is compared with all offer information, the process is terminated, and if there is offer information that has not been compared yet, the offer information is acquired (step S24).
　そして、ステップＳ２２で取得したリクエスト情報とステップＳ２４で取得したオファー情報を比較する。まず、受渡し希望場所と受渡し希望日時に関して、リクエスト情報とオファー情報が適合するか否かを判断する（ステップＳ２５）。ここで適合するとは、リクエスト情報に記載された受渡し希望場所及び受渡し希望日時が、オファー情報に記載された受渡し希望場所及び受渡し希望日時と一致する場合だけでなく、双方の許容変更範囲の少なくとも一部が重なっている場合も含む。言い換えれば、データ処理部１０９は受渡しについて、許容変更範囲を考慮して借用希望条件と貸与希望条件が適合するか否かを判断している。適合しない場合には、ステップＳ２３に戻って未比較のオファー情報を検索する。 Then, the request information acquired in step S22 is compared with the offer information acquired in step S24. First, it is determined whether or not the request information and offer information match with respect to the desired delivery location and desired delivery date and time (step S25). “Adapted” here means not only when the desired delivery location and delivery desired date and time described in the request information match the desired delivery location and desired delivery date and time described in the offer information, but also at least one of the allowable change ranges of both. This includes cases where parts overlap. In other words, the data processing unit 109 determines whether or not the desired borrowing condition and the desired loan condition are suitable for delivery in consideration of the allowable change range. If not, the process returns to step S23 to search for uncompared offer information.
　ステップＳ２５で適合する場合には、返却希望場所と返却希望日時に関してリクエスト情報とオファー情報が適合するか否かを判断する（ステップＳ２６）。ここで適合するとは、リクエスト情報に記載された返却希望場所及び返却希望日時が、オファー情報に記載された返却希望場所及び返却希望日時と一致する場合だけでなく、双方の許容変更範囲の少なくとも一部が重なっている場合も含む。言い換えれば、データ処理部１０９は返却について、許容変更範囲を考慮して借用希望条件と貸与希望条件が適合するか否かを判断している。適合しない場合には、ステップＳ２３に戻って未比較のオファー情報を検索する。ステップＳ２６で適合する場合には、現在処理対象のリクエスト情報とオファー情報の組み合わせに対して予約候補情報を生成し（ステップＳ２７）、予約候補情報保持部１０５に記憶する（ステップＳ２８）。 If it is determined in step S25, it is determined whether the request information and offer information are compatible with respect to the desired return place and the desired return date (step S26). Conformity here means not only when the desired return location and the desired return date and time described in the request information match the desired return location and desired return date and time described in the offer information, but also at least one of the allowable change ranges of both. This includes cases where parts overlap. In other words, the data processing unit 109 determines whether or not the borrowing desired condition and the lending desired condition are suitable for the return in consideration of the allowable change range. If not, the process returns to step S23 to search for uncompared offer information. If it matches in step S26, reservation candidate information is generated for the combination of request information and offer information that is currently processed (step S27), and stored in the reservation candidate information holding unit 105 (step S28).
　図９は、予約候補情報の生成処理（図８のステップＳ２７）を示すフローチャートである。まず、受渡し場所を算出する（ステップＳ２７１）。ここでは、リクエスト情報に記載された受渡し希望場所の許容変更範囲と、オファー情報に記載された受渡し希望場所の許容変更範囲の双方に該当し、かつ双方の受渡し希望場所から変更の度合いが最も少ない場所を、受渡し場所とする。ここで変更の度合いが最も少ないとは、例えば変更前の場所からの移動距離が最も短い場所のことをいう。変更前の場所からの移動距離の計算は、経路探索部１０８で行う。なお、リクエスト情報とオファー情報で受渡し希望場所が一致する場合には、その場所を受渡し場所とする。 FIG. 9 is a flowchart showing the reservation candidate information generation process (step S27 in FIG. 8). First, a delivery location is calculated (step S271). Here, it corresponds to both the allowable change range of the desired delivery location described in the request information and the allowable change range of the desired delivery location described in the offer information, and the degree of change is the least from both desired delivery locations Let the place be the delivery place. Here, the smallest degree of change means a place where the moving distance from the place before the change is the shortest, for example. The route search unit 108 calculates the movement distance from the place before the change. If the request information and offer information match the desired delivery location, that location is set as the delivery location.
　次に、受渡し日時を算出する（ステップＳ２７２）。ここでは、リクエスト情報に記載された受渡し希望日時の許容変更範囲と、オファー情報に記載された受渡し希望日時の許容変更範囲の双方に該当し、かつ双方の受渡し希望日時から変更の度合いが最も少ない日時を受渡し日時と算出する。ここで変更の度合いが最も少ないとは、変更前の日時から変更時間が最も短い日時のことをいう。なお、双方の受渡し希望日時が一致している場合には、その日時を受渡し日時とする。以下、同様にして返却場所（ステップＳ２７３）、返却日時（ステップＳ２７４）を算出する。このようにデータ処理部１０９は、貸与希望条件と借用希望条件双方の許容変更範囲の少なくとも一部が重複する場合に、その重複範囲で貸借条件を設定する貸借条件設定部として動作する。 Next, the delivery date and time is calculated (step S272). Here, it corresponds to both the allowable change range of the desired delivery date and time described in the request information and the allowable change range of the desired delivery date and time described in the offer information, and the degree of change is the least from both desired delivery dates and times Date and time are calculated as delivery date and time. Here, the least degree of change means the date and time with the shortest change time from the date and time before the change. If the desired delivery date / time of both parties matches, that date / time is set as the delivery date / time. Thereafter, the return place (step S273) and the return date and time (step S274) are calculated in the same manner. As described above, when at least part of the allowable change range of both the desired loan condition and the desired borrowing condition overlaps, the data processing unit 109 operates as a loan condition setting unit that sets the loan condition within the overlapping range.
　予約候補情報保持部１０５に記憶された予約候補情報は、関係するオーナとユーザに通知される。図１０は、オーナの要求に従いデータ処理部１０９がオーナ端末２００Ａの出力部１１２Ａにより予約候補情報を提示する動作を示すフローチャートである。まず、データ処理部１０９はオーナから予約候補リストの表示要求があるかどうかを判断する（ステップＳ３１）。この判断ステップは、例えば定期的に実行される。オーナがオーナ端末２００Ａの入力部１１１Ａから表示要求を入力すると、通信処理部１１０Ａ、ネットワーク３００、通信処理部を介してデータ処理部１０９に表示要求が送信される。 Reservation candidate information stored in the reservation candidate information holding unit 105 is notified to related owners and users. FIG. 10 is a flowchart showing an operation in which the data processing unit 109 presents reservation candidate information by the output unit 112A of the owner terminal 200A in accordance with the owner's request. First, the data processing unit 109 determines whether or not there is a reservation candidate list display request from the owner (step S31). This determination step is executed periodically, for example. When the owner inputs a display request from the input unit 111A of the owner terminal 200A, the display request is transmitted to the data processing unit 109 via the communication processing unit 110A, the network 300, and the communication processing unit.
　ステップＳ３１で表示要求がなければ処理を終了し、表示要求があれば、要求があったオーナの予約候補情報を予約候補情報保持部１０５からオーナＩＤを基に取得する（ステップＳ３２）。オーナは表示要求と併せて、予約候補情報のリストの表示条件を指定することが出来る。データ処理部１０９は、表示条件の指定があるか否かを判断する（ステップＳ３３）。表示条件がなければ、ステップＳ３２で取得した予約候補情報を出力部１１２Ａでリスト表示し（ステップＳ３５）、表示条件があれば、表示条件に沿って予約候補情報を並べ替えた上で（ステップＳ３４）、出力部１１２Ａでリスト表示を行う（ステップＳ３５）。表示条件としては、例えば受渡し場所が貸与希望条件の受渡し希望場所から近い順に表示するとか、支払い料金の高い順に表示する等が考えられる。 If there is no display request in step S31, the process is terminated, and if there is a display request, reservation candidate information of the requested owner is obtained from the reservation candidate information holding unit 105 based on the owner ID (step S32). The owner can specify the display condition of the list of reservation candidate information together with the display request. The data processing unit 109 determines whether a display condition is specified (step S33). If there is no display condition, the reservation candidate information acquired in step S32 is displayed as a list on the output unit 112A (step S35). If there is a display condition, the reservation candidate information is rearranged according to the display condition (step S34). ), A list is displayed on the output unit 112A (step S35). As the display condition, for example, the delivery location may be displayed in the order from the delivery desired location of the desired loan condition, or may be displayed in the descending order of the payment fee.
　図１１は、ユーザの要求に従いデータ処理部１０９がユーザ端末２００Ｂの出力部１１２Ｂにより予約候補情報を提示する動作を示すフローチャートである。まず、データ処理部１０９はユーザから予約候補リストの表示要求があるかどうかを判断する（ステップＳ４１）。この判断ステップは、例えば定期的に実行される。ユーザがユーザ端末２００Ｂの入力部１１１Ｂから表示要求を入力すると、通信処理部１１０Ｂ、ネットワーク３００、通信処理部を介してデータ処理部１０９に表示要求が送信される。 FIG. 11 is a flowchart showing an operation in which the data processing unit 109 presents reservation candidate information by the output unit 112B of the user terminal 200B in accordance with a user request. First, the data processing unit 109 determines whether or not there is a request for displaying a reservation candidate list from the user (step S41). This determination step is executed periodically, for example. When the user inputs a display request from the input unit 111B of the user terminal 200B, the display request is transmitted to the data processing unit 109 via the communication processing unit 110B, the network 300, and the communication processing unit.
　ステップＳ４１で表示要求がなければ処理を終了し、表示要求があれば、要求があったユーザの予約候補情報を予約候補情報保持部１０５からユーザＩＤを基に取得する（ステップＳ４２）。ユーザは表示要求と併せて、予約候補情報のリストの表示条件を指定することが出来る。データ処理部１０９は、表示条件の指定があるか否かを判断する（ステップＳ４３）。表示条件がなければ、ステップＳ４２で取得した予約候補情報を出力部１１２Ｂでリスト表示し（ステップＳ４５）、表示条件があれば、表示条件に沿って予約候補情報を並べ替えた上で（ステップＳ４４）、出力部１１２Ｂでリスト表示を行う（ステップＳ４５）。 If there is no display request in step S41, the process ends. If there is a display request, the reservation candidate information of the requested user is acquired from the reservation candidate information holding unit 105 based on the user ID (step S42). The user can specify display conditions for the list of reservation candidate information together with the display request. The data processing unit 109 determines whether a display condition is specified (step S43). If there is no display condition, the reservation candidate information acquired in step S42 is displayed in a list on the output unit 112B (step S45). If there is a display condition, the reservation candidate information is rearranged according to the display condition (step S44). ), A list is displayed on the output unit 112B (step S45).
　図１２は、出力部１１２Ａでリスト表示された予約候補の一つをオーナが選択した場合のデータ処理部１０９の動作を示すフローチャートである。まず、オーナが予約候補の一つを選択すると（ステップＳ５１）、選択した予約候補（以下、選択予約候補という）の情報（以下、選択予約候補情報という）のステータスを「オーナからの希望あり」に変更する（ステップＳ５２）。そして、選択予約候補情報に紐付けられたユーザＩＤを基に、関係するユーザにオーナからの希望があることを通知する（ステップＳ５３）。具体的には、関係するユーザのユーザ端末２００Ｂの出力部１１２Ｂにおいて、選択予約候補にオーナからの希望が入ったことを表示する。 FIG. 12 is a flowchart showing the operation of the data processing unit 109 when the owner selects one of the reservation candidates displayed as a list in the output unit 112A. First, when the owner selects one of the reservation candidates (step S51), the status of the information (hereinafter referred to as selected reservation candidate information) of the selected reservation candidate (hereinafter referred to as selected reservation candidate information) is set to “There is hope from the owner”. (Step S52). Then, based on the user ID linked to the selected reservation candidate information, the related user is notified that there is hope from the owner (step S53). Specifically, the output unit 112 </ b> B of the user terminal 200 </ b> B of the related user displays that the request from the owner has entered the selection reservation candidate.
　次に、選択予約候補をユーザが受け入れるか否かを判断する（ステップＳ５４）。ユーザがユーザ端末２００Ｂの入力部１１１Ｂを通して受け入れを入力すると、データ処理部１０９は当該入力信号を受信し、選択予約候補をユーザが受け入れたと判断する。そして、選択予約候補情報のステータスを「予約成立」に変更する（ステップＳ５５）。そして、データ処理部１０９は選択予約候補情報を予約情報保持部１０６に予約情報として新たに記憶すると共に（ステップＳ５６）、予約情報を関係するオーナ及びユーザに通知する（ステップＳ５７）。具体的には、出力部１１２Ａ，１１２Ｂに予約情報を表示する。なお、ユーザが所定時間内に受け入れを入力しない場合や、受け入れ拒否を入力した場合は、ステップＳ５４でＮｏとなり処理を終了する。 Next, it is determined whether or not the user accepts the selected reservation candidate (step S54). When the user inputs acceptance through the input unit 111B of the user terminal 200B, the data processing unit 109 receives the input signal and determines that the user has accepted the selection reservation candidate. Then, the status of the selected reservation candidate information is changed to “reservation establishment” (step S55). Then, the data processing unit 109 newly stores the selected reservation candidate information as reservation information in the reservation information holding unit 106 (step S56), and notifies the owner and the user related to the reservation information (step S57). Specifically, the reservation information is displayed on the output units 112A and 112B. When the user does not input acceptance within a predetermined time or when acceptance rejection is input, the result is No in step S54 and the process is terminated.
　図１３は、出力部１１２Ｂでリスト表示された予約候補の一つをユーザが選択した場合のデータ処理部１０９の動作を示すフローチャートである。まず、ユーザが予約候補の一つを選択すると（ステップＳ６１）、選択予約候補情報のステータスを「ユーザからの希望あり」に変更する（ステップＳ６２）。そして、選択予約候補情報に紐付けられたオーナＩＤを基に、関係するオーナにユーザからの希望があることを通知する（ステップＳ６３）。具体的には、関係するオーナのオーナ端末２００Ａの出力部１１２Ａにおいて、選択予約候補にユーザからの希望が入ったことを表示する。 FIG. 13 is a flowchart showing the operation of the data processing unit 109 when the user selects one of the reservation candidates displayed as a list in the output unit 112B. First, when the user selects one of the reservation candidates (step S61), the status of the selected reservation candidate information is changed to “there is hope from the user” (step S62). Based on the owner ID associated with the selected reservation candidate information, the relevant owner is notified that there is a desire from the user (step S63). Specifically, the output unit 112A of the owner terminal 200A of the relevant owner displays that the selection reservation candidate has received a request from the user.
　次に、選択予約候補をオーナが受け入れるか否かを判断する（ステップＳ６４）。オーナがオーナ端末２００Ａの入力部１１１Ａを通して受け入れを入力すると、データ処理部１０９は当該入力信号を受信し、データ処理部１０９は選択予約候補をオーナが受け入れたと判断する。そして、選択予約候補情報のステータスを「予約成立」に変更する（ステップＳ６５）。そして、データ処理部１０９は選択予約候補情報を予約情報保持部１０６に予約情報として新たに記憶すると共に（ステップＳ６６）、予約情報を関係するオーナ及びユーザに通知する（ステップＳ６７）。具体的には、出力部１１２Ａ，１１２Ｂに予約情報を表示する。なお、オーナが所定時間内に受け入れを入力しない場合や、受け入れ拒否を入力した場合は、ステップＳ６４でＮｏとなり処理を終了する。 Next, it is determined whether or not the owner accepts the selected reservation candidate (step S64). When the owner inputs acceptance through the input unit 111A of the owner terminal 200A, the data processing unit 109 receives the input signal, and the data processing unit 109 determines that the owner has accepted the selection reservation candidate. Then, the status of the selected reservation candidate information is changed to “reservation establishment” (step S65). Then, the data processing unit 109 newly stores the selected reservation candidate information as reservation information in the reservation information holding unit 106 (step S66), and notifies the owner and user of the reservation information (step S67). Specifically, the reservation information is displayed on the output units 112A and 112B. If the owner does not input acceptance within a predetermined time, or if acceptance is rejected, No is returned in step S64 and the process is terminated.
　オーナは、オーナ端末２００Ａの入力部１１１Ａから予約情報の表示要求を行うことにより、出力部１１２Ａにて、予約情報保持部１０６に記憶された予約情報のうち当該オーナが関係するものを表示させることが出来る。ユーザも同様に、ユーザ端末２００Ｂの入力部１１１Ｂから予約情報の表示要求を行うことにより、出力部１１２Ｂにて、予約情報保持部１０６に記憶された予約情報のうち当該ユーザが関係するものを表示させることが出来る。こうして、オーナとユーザは自己が関係する予約情報を必要に応じて確認した上で、車両の貸借を行う。 The owner makes a display information display request from the input unit 111A of the owner terminal 200A, thereby causing the output unit 112A to display the information related to the owner among the reservation information stored in the reservation information holding unit 106. I can do it. Similarly, when the user makes a request to display reservation information from the input unit 111B of the user terminal 200B, the output unit 112B displays the information related to the user among the reservation information stored in the reservation information holding unit 106. It can be made. In this way, the owner and the user rent the vehicle after confirming reservation information related to the owner as necessary.
　図１４は、予約成立後にオーナが受渡し条件を変更する際のデータ処理部１０９の動作を示すフローチャートである。まず、データ処理部１０９はオーナから受渡し条件の変更要求があったか否かを判断する（ステップＳ７１）。オーナは、入力部１１１Ａを介して変更を要求する予約情報を選択し、変更内容を入力することにより変更要求を行う。変更内容として、元のオファー情報で設定した許容変更範囲内で新たな受渡し希望条件を入力しても良いし、許容変更範囲自体を変更する場合には、新たな受渡し希望条件とその許容変更範囲を共に入力しても良い。ここで入力される受渡し希望条件（とその許容変更範囲）を、以下、変更受渡しオファー情報という。変更受渡しオファー情報は、通信処理部１１０Ａ、ネットワーク３００、通信処理部１１０を介してデータ処理部１０９に入力される。データ処理部１０９は、変更受渡しオファー情報を受けると、オーナから受渡し条件の変更要求があったと判断する。所定時間内に変更受渡しオファー情報を受けない場合は、ステップＳ７１でＮｏとなり再びオーナの受渡し条件変更要求を待機する。 FIG. 14 is a flowchart showing the operation of the data processing unit 109 when the owner changes the delivery condition after the reservation is made. First, the data processing unit 109 determines whether or not there is a delivery condition change request from the owner (step S71). The owner makes a change request by selecting reservation information for requesting change via the input unit 111A and inputting the change contents. As a change, a new desired delivery condition may be input within the allowable change range set in the original offer information. When changing the allowable change range itself, the new desired delivery condition and its allowable change range May be entered together. The desired delivery condition (and its allowable change range) input here is hereinafter referred to as change delivery offer information. The change delivery offer information is input to the data processing unit 109 via the communication processing unit 110A, the network 300, and the communication processing unit 110. Upon receiving the change delivery offer information, the data processing unit 109 determines that a delivery condition change request has been received from the owner. If the change delivery offer information is not received within the predetermined time, the answer is No in step S71 and the owner delivery condition change request is awaited again.
　次に、データ処理部１０９は、変更受渡しオファー情報を予約情報保持部１０６に仮記憶する（ステップＳ７２）。ここでは、ステップＳ７１で選択された予約情報に変更受渡しオファー情報を追加する。 Next, the data processing unit 109 temporarily stores the change delivery offer information in the reservation information holding unit 106 (step S72). Here, the change delivery offer information is added to the reservation information selected in step S71.
　そして、変更受渡しオファー情報が予約情報に記載されたリクエスト情報に適合するか否かを判断する（ステップＳ７３）。ここでは、オーナ側の新たな受渡し希望条件が、ユーザ側の受渡し希望条件に一致する場合を含め、ユーザ側の許容変更範囲内である場合に適合すると判断する。また、オーナ側の許容変更範囲がユーザ側の許容変更範囲と一部重なる場合にも適合すると判断しても良い。このようにデータ処理部１０９は、オーナから変更要求があった貸借条件がユーザの借用希望条件の許容変更範囲を満たすか否かを判断する変更要求判断部として動作する。 Then, it is determined whether or not the change delivery offer information matches the request information described in the reservation information (step S73). Here, it is determined that the new desired delivery condition on the owner side is suitable when it is within the allowable change range on the user side, including the case where the desired delivery condition on the user side is matched. Further, it may be determined that the owner-side allowable change range partially matches the user-side allowable change range. In this way, the data processing unit 109 operates as a change request determination unit that determines whether or not the loan condition requested by the owner satisfies the allowable change range of the user's desired borrowing condition.
　ステップＳ７３で適合しないと判断した場合には、オーナ端末２００Ａの出力部１１２Ａを介して変更要求を却下する旨をオーナに通知し、変更受渡しオファー情報の再入力を促し（ステップＳ７５）、ステップＳ７１に戻る。このように出力部１１２Ａは、オーナから変更要求があった貸借条件がユーザの借用希望条件の許容変更範囲を満たすか否かの判断結果をオーナに通知する通知部として動作する。 If it is determined in step S73 that it does not match, the owner is notified that the change request is rejected via the output unit 112A of the owner terminal 200A, and the change delivery offer information is re-input (step S75). Return to. In this way, the output unit 112A operates as a notification unit that notifies the owner of the determination result as to whether or not the loan condition for which a change request has been made from the owner satisfies the allowable change range of the user's desired borrowing condition.
　ステップＳ７３で適合すると判断した場合には、オーナ、ユーザ双方の許容変更範囲に該当し、かつ、双方の受渡し希望条件から変更の度合いが最も少ない条件を受渡し条件とする（ステップＳ７４）。なお、双方の受渡し希望条件が一致する場合には、当該受渡し希望条件を受渡し条件とする。 If it is determined in step S73 that the condition is satisfied, a condition that falls within the allowable change range of both the owner and the user and that has the smallest degree of change from the desired delivery conditions of both owners is set as the delivery condition (step S74). If both delivery desired conditions match, the delivery desired conditions are set as delivery conditions.
　次に、ステップＳ７４で定めた受渡し条件（以下、新たな受渡し条件という）を、オーナ端末２００Ａの出力部１１２Ａからオーナに提示し、新たな受渡し条件をオーナが希望するか否かを判断する（ステップＳ７６）。このように出力部１１２Ａは、オーナから変更要求があった貸借条件がユーザの借用希望条件の許容変更範囲を満たす場合に、変更後の貸借条件をオーナに通知する通知部として動作する。ステップＳ７６の判断は、オーナが入力部１１１Ａから希望する旨を入力するか否かで行う。新たな受渡し条件をオーナが希望しない場合はステップＳ７１に戻る。 Next, the delivery condition defined in step S74 (hereinafter referred to as a new delivery condition) is presented to the owner from the output unit 112A of the owner terminal 200A, and it is determined whether or not the owner desires a new delivery condition ( Step S76). As described above, the output unit 112A operates as a notification unit that notifies the owner of the changed loan condition when the loan condition for which a change request has been made satisfies the allowable change range of the user's desired borrowing condition. The determination in step S76 is made based on whether or not the owner inputs a request from the input unit 111A. If the owner does not desire new delivery conditions, the process returns to step S71.
　新たな受渡し条件をオーナが希望する場合は、新たな受渡し条件を予約情報保持部１０６に仮記憶する（ステップＳ７７）。ここでは、ステップＳ７１で選択された予約情報に新たな受渡し条件を追加する。すなわち、この時点で当該予約情報は、図５に示すオファー情報、リクエスト情報、受渡し条件（元の受渡し条件）、返却条件の他、変更受渡しオファー情報と新たな受渡し条件を含んでいる。 When the owner desires a new delivery condition, the new delivery condition is temporarily stored in the reservation information holding unit 106 (step S77). Here, a new delivery condition is added to the reservation information selected in step S71. That is, at this time, the reservation information includes the changed delivery offer information and the new delivery condition in addition to the offer information, request information, delivery condition (original delivery condition) and return condition shown in FIG.
　そして、新たな受渡し条件をユーザ端末２００Ｂの出力部１１２Ｂに表示してユーザに通知し（ステップＳ７８）、ユーザの承諾があるか否かを判断する（ステップＳ７９）。すなわち、出力部１１２Ｂは、オーナから変更要求があった貸借条件がユーザの借用希望条件の許容変更範囲を満たす場合に、変更後の貸借条件をユーザに通知する通知部として動作する。新たな受渡し条件を承諾する場合、ユーザはユーザ端末２００Ｂの入力部１１１Ｂからその旨を入力する。当該入力がなければ、データ処理部１０９はユーザの承諾がないと判断してステップＳ７１に戻る。 Then, a new delivery condition is displayed on the output unit 112B of the user terminal 200B and notified to the user (step S78), and it is determined whether or not the user has consented (step S79). That is, the output unit 112B operates as a notification unit that notifies the user of the changed loan condition when the loan condition for which a change request has been made satisfies the allowable change range of the user's desired borrowing condition. When accepting the new delivery condition, the user inputs that fact from the input unit 111B of the user terminal 200B. If there is no such input, the data processing unit 109 determines that there is no user consent, and returns to step S71.
　ユーザの承諾があれば、新たな受渡し条件を予約情報保持部１０６に記憶する（ステップＳ７Ａ）。ここでは、ステップＳ７１で選択された予約情報において、元の受渡し条件を新たな受渡し条件に書き換え、オファー情報の該当部分を変更受渡しオファー情報に書き換えて記憶する。 If the user consents, the new delivery condition is stored in the reservation information holding unit 106 (step S7A). Here, in the reservation information selected in step S71, the original delivery condition is rewritten to a new delivery condition, and the corresponding part of the offer information is rewritten and stored as changed delivery offer information.
　図１５は、予約成立後にオーナが返却条件を変更する際のデータ処理部１０９の動作を示すフローチャートである。まず、データ処理部１０９はオーナから返却条件の変更要求があったか否かを判断する（ステップＳ８１）。オーナは、入力部１１１Ａを介して変更を要求する予約情報を選択し、変更内容を入力することにより変更要求を行う。変更内容として、元のオファー情報で設定した許容変更範囲内で新たな返却希望条件を入力しても良いし、許容変更範囲自体を変更する場合には、新たな返却希望条件とその許容変更範囲を共に入力しても良い。ここで入力される返却希望条件（とその許容変更範囲）を、以下、変更返却オファー情報という。変更返却オファー情報は、通信処理部１１０Ａ、ネットワーク３００、通信処理部１１０を介してデータ処理部１０９に入力される。データ処理部１０９は、変更返却オファー情報を受けると、オーナの受渡し条件変更操作があったと判断する。変更返却オファー情報を受けない場合はステップＳ８１でＮｏとなり、再びオーナの返却条件変更要求を待機する。 FIG. 15 is a flowchart showing the operation of the data processing unit 109 when the owner changes the return condition after the reservation is made. First, the data processing unit 109 determines whether or not there is a return condition change request from the owner (step S81). The owner makes a change request by selecting reservation information for requesting change via the input unit 111A and inputting the change contents. As a change content, a new desired return condition may be entered within the allowable change range set in the original offer information. When changing the allowable change range itself, the new desired return condition and its allowable change range May be entered together. The desired return condition (and its allowable change range) input here is hereinafter referred to as change return offer information. The change return offer information is input to the data processing unit 109 via the communication processing unit 110A, the network 300, and the communication processing unit 110. Upon receiving the change return offer information, the data processing unit 109 determines that there has been an owner delivery condition change operation. If the change return offer information is not received, No is returned in step S81, and the owner return condition change request is awaited again.
　次に、データ処理部１０９は、変更返却オファー情報を予約情報保持部１０６に仮記憶する（ステップＳ８２）。ここでは、ステップＳ８１で選択された予約情報に変更返却オファー情報を追加する。 Next, the data processing unit 109 temporarily stores the change return offer information in the reservation information holding unit 106 (step S82). Here, the change return offer information is added to the reservation information selected in step S81.
　そして、今が車両の受渡し前であるか否かを判断する（ステップＳ８３）。車両の受渡し後であれば、ユーザ端末２００Ｂの位置情報取得部１１３Ｂから車両の現在位置を取得し、車両の現在位置と現在時刻を考慮して、返却が困難となる範囲を許容変更範囲から除外することにより、ユーザ側の許容変更範囲を更新した上で（ステップＳ８４）、ステップＳ８５に進む。車両の受渡し前であれば、そのままステップＳ８５に進む。 Then, it is determined whether or not now is before delivery of the vehicle (step S83). If the vehicle has been delivered, the current position of the vehicle is acquired from the position information acquisition unit 113B of the user terminal 200B, and the range that is difficult to return is excluded from the allowable change range in consideration of the current position of the vehicle and the current time. Thus, after the allowable change range on the user side is updated (step S84), the process proceeds to step S85. If it is before delivery of a vehicle, it will progress to step S85 as it is.
　ステップＳ８５では、変更返却オファー情報が予約情報に記載されたリクエスト情報に適合するか否かを判断する。ここでは、オーナ側の新たな返却希望条件が、ユーザ側の返却希望条件に一致する場合を含め、ユーザ側の許容変更範囲に含まれている場合に適合すると判断する。また、オーナ側の許容変更範囲がユーザ側の許容変更範囲と一部重なる場合にも適合すると判断しても良い。 In step S85, it is determined whether the change return offer information matches the request information described in the reservation information. In this case, it is determined that the new return desired condition on the owner side is applicable when it is included in the allowable change range on the user side, including the case where the desired return condition on the user side is matched. Further, it may be determined that the owner-side allowable change range partially matches the user-side allowable change range.
　ステップＳ８５で適合しないと判断した場合には、オーナ端末２００Ａの出力部１１２Ａを介して変更要求を却下する旨をオーナに通知し、変更返却オファー情報の再入力を促し（ステップＳ８７）、ステップＳ８１に戻る。 If it is determined in step S85 that it does not match, the owner is notified that the change request is to be rejected via the output unit 112A of the owner terminal 200A, and the change return offer information is prompted to be input again (step S87). Return to.
　ステップＳ８５で適合すると判断した場合には、オーナ、ユーザ双方の許容変更範囲に該当し、かつ、双方の返却希望条件から変更の度合いが最も少ない条件を返却条件とする（ステップＳ８６）。なお、双方の返却希望条件が一致する場合には、当該返却希望条件を新たな返却条件とする。 If it is determined in step S85 that it is suitable, the condition that falls within the allowable change range of both the owner and the user and that has the least degree of change from the return request conditions of both owners is set as the return condition (step S86). If both return request conditions match, the return request condition is set as a new return condition.
　次に、ステップＳ８６で定めた新たな返却条件を、オーナ端末２００Ａの出力部１１２Ａからオーナに提示し、新たな返却条件をオーナが希望するか否かを判断する（ステップＳ８８）。当該判断は、オーナが入力部１１１Ａから希望する旨を入力するか否かで行う。新たな返却条件をオーナが希望しない場合はステップＳ８１に戻る。 Next, the new return condition determined in step S86 is presented to the owner from the output unit 112A of the owner terminal 200A, and it is determined whether or not the owner desires the new return condition (step S88). This determination is made based on whether or not the owner inputs a request from the input unit 111A. If the owner does not desire new return conditions, the process returns to step S81.
　新たな返却条件をオーナが希望する場合は、新たな返却条件を予約情報保持部１０６に仮記憶する（ステップＳ８９）。ここでは、ステップＳ８１で選択された予約情報に新たな返却条件を追加する。すなわち、この時点で当該予約情報は、図５に示すオファー情報、リクエスト情報、受渡し条件、返却条件（元の返却条件）の他、変更返却オファー情報と新たな返却条件を含んでいる。 If the owner desires a new return condition, the new return condition is temporarily stored in the reservation information holding unit 106 (step S89). Here, a new return condition is added to the reservation information selected in step S81. That is, at this time, the reservation information includes changed return offer information and a new return condition in addition to the offer information, request information, delivery condition, and return condition (original return condition) shown in FIG.
　そして、新たな返却条件をユーザ端末２００Ｂの出力部１１２Ｂに表示してユーザに通知し（ステップＳ８Ａ）、ユーザの承諾があるか否かを判断する（ステップＳ８Ｂ）。新たな返却条件を承諾する場合、ユーザはユーザ端末２００Ｂの入力部１１１Ｂからその旨を入力する。当該入力がなければ、データ処理部１０９はユーザの承諾がないと判断してステップＳ８１に戻る。 Then, a new return condition is displayed on the output unit 112B of the user terminal 200B and notified to the user (step S8A), and it is determined whether or not the user has consent (step S8B). When accepting the new return condition, the user inputs that fact from the input unit 111B of the user terminal 200B. If there is no such input, the data processing unit 109 determines that there is no user consent, and returns to step S81.
　ユーザの承諾があれば、新たな返却条件を予約情報保持部１０６に記憶する（ステップＳ８Ｃ）。ここでは、ステップＳ８１で選択された予約情報において、元の返却条件を新たな返却条件に書き換え、オファー情報の該当部分を変更返却オファー情報で書き換えて記憶する。 If the user consents, the new return condition is stored in the reservation information holding unit 106 (step S8C). Here, in the reservation information selected in step S81, the original return condition is rewritten to a new return condition, and the corresponding part of the offer information is rewritten and stored with the changed return offer information.
　図１４，１５では、オーナ側の要求による貸借条件の変更について説明したが、同様に、ユーザ側の要求による貸借条件の変更も可能である。 14 and 15, the change of the loan condition according to the request on the owner side has been described. Similarly, the change of the loan condition according to the request on the user side is also possible.
　図１６は、予約成立後にユーザが受渡し条件を変更する際のデータ処理部１０９の動作を示すフローチャートである。なお、ユーザは受渡しの前に受渡し条件の変更を求めることから、その時点で車両はオーナの手元にある。まず、データ処理部１０９はユーザから受渡し条件の変更要求があったか否かを判断する（ステップＳ９１）。ユーザは、入力部１１１Ｂを介して変更を要求する予約情報を選択し、変更内容を入力することにより変更要求を行う。変更内容として、元のリクエスト情報で設定した許容変更範囲内で新たな受渡し希望条件を入力しても良いし、許容変更範囲自体を変更する場合には、新たな受渡し希望条件とその許容変更範囲を共に入力しても良い。ここで入力される受渡し希望条件（とその許容変更範囲）を、以下、変更受渡しリクエスト情報という。変更受渡しリクエスト情報は、通信処理部１１０Ｂ、ネットワーク３００、通信処理部１１０を介してデータ処理部１０９に入力される。データ処理部１０９は、変更受渡しリクエスト情報を受けると、ユーザの受渡し条件変更操作があったと判断する。変更受渡しリクエスト情報を受けない場合はステップＳ９１でＮｏとなり、再びユーザの受渡し条件変更要求を待機する。 FIG. 16 is a flowchart showing the operation of the data processing unit 109 when the user changes the delivery condition after the reservation is made. In addition, since a user asks for the change of delivery conditions before delivery, the vehicle is at the owner's hand at that time. First, the data processing unit 109 determines whether or not there is a request for changing delivery conditions from the user (step S91). The user makes a change request by selecting reservation information for requesting a change via the input unit 111B and inputting the content of the change. As a change, a new desired delivery condition may be input within the allowable change range set in the original request information. When changing the allowable change range itself, the new desired delivery condition and its allowable change range May be entered together. The desired delivery condition (and its allowable change range) input here is hereinafter referred to as change delivery request information. The change delivery request information is input to the data processing unit 109 via the communication processing unit 110B, the network 300, and the communication processing unit 110. Upon receiving the change delivery request information, the data processing unit 109 determines that a user delivery condition change operation has been performed. If the change delivery request information is not received, No is returned in step S91, and the user's delivery condition change request is awaited again.
　次に、データ処理部１０９は、変更受渡しリクエスト情報を予約情報保持部１０６に仮記憶する（ステップＳ９２）。ここでは、ステップＳ９１で選択された予約情報に変更受渡しリクエスト情報を追加する。 Next, the data processing unit 109 temporarily stores the change delivery request information in the reservation information holding unit 106 (step S92). Here, the change delivery request information is added to the reservation information selected in step S91.
　そして、オーナ端末２００Ａの位置情報取得部１１３Ａから車両の現在位置を取得し、車両の現在位置と現在時刻を考慮して、受渡しが困難となる範囲を許容変更範囲から除外することにより、オーナ側の許容変更範囲を更新する（ステップＳ９３）。 Then, by acquiring the current position of the vehicle from the position information acquisition unit 113A of the owner terminal 200A, and considering the current position of the vehicle and the current time, and excluding the range in which the delivery is difficult, the owner side The allowable change range is updated (step S93).
　その後、変更受渡しリクエスト情報が、予約情報に記載されたオファー情報に適合するか否かを判断する（ステップＳ９４）。ここでは、ユーザ側の新たな受渡し希望条件が、オーナ側の受渡し希望条件に一致する場合を含め、オーナ側の許容変更範囲に含まれている場合に適合すると判断する。また、ユーザ側の許容変更範囲がオーナ側の許容変更範囲と一部重なる場合にも適合すると判断しても良い。すなわち、データ処理部１０９は、ユーザから変更要求があった貸借条件がオーナの貸与希望条件の許容変更範囲を満たすか否かを判断する変更要求判断部として動作する。 Thereafter, it is determined whether or not the change delivery request information matches the offer information described in the reservation information (step S94). Here, it is determined that the new delivery request condition on the user side is applicable when it is included in the allowable change range on the owner side, including the case where the desired delivery condition on the owner side matches. Further, it may be determined that the allowable change range on the user side is also applicable when it partially overlaps the allowable change range on the owner side. In other words, the data processing unit 109 operates as a change request determination unit that determines whether or not the loan condition requested by the user satisfies the allowable change range of the owner's desired loan condition.
　ステップＳ９４で適合しないと判断した場合には、ユーザ端末２００Ｂの出力部１１２Ｂを介して変更要求を却下する旨をユーザに通知し、変更受渡しリクエスト情報の再入力を促し（ステップＳ９６）、ステップＳ７１に戻る。すなわち、出力部１１２Ｂは、変更要求判断部における判断の結果をユーザに通知する通知部として動作する。 If it is determined in step S94 that it does not conform, the user is notified that the change request is rejected via the output unit 112B of the user terminal 200B, and the user is prompted to re-input the change delivery request information (step S96). Return to. In other words, the output unit 112B operates as a notification unit that notifies the user of the result of determination by the change request determination unit.
　ステップＳ９４で適合すると判断した場合には、オーナ、ユーザ双方の許容変更範囲に該当し、かつ、双方の受渡し希望条件から変更の度合いが最も少ない条件を受渡し条件とする（ステップＳ９５）。なお、双方の受渡し希望条件が一致する場合には、当該受渡し希望条件を受渡し条件とする。 If it is determined in step S94 that it is suitable, the condition that falls within the allowable change range for both the owner and the user and that has the least degree of change from the desired delivery conditions for both owners is set as the delivery condition (step S95). If both delivery desired conditions match, the delivery desired conditions are set as delivery conditions.
　次に、ステップＳ９５で定めた受渡し条件（以下、新たな受渡し条件という）を、ユーザ端末２００Ｂの出力部１１２Ｂからユーザに提示し、新たな受渡し条件をユーザが希望するか否かを判断する（ステップＳ９７）。すなわち、出力部１１２Ｂは、ユーザから変更要求があった貸借条件がオーナの貸与希望条件の許容変更範囲を満たす場合に、変更後の貸借条件をユーザに通知する通知部として動作する。ステップＳ９７の判断は、ユーザが入力部１１１Ｂから希望する旨を入力するか否かで行う。新たな受渡し条件をユーザが希望しない場合はステップＳ９１に戻る。 Next, the delivery condition defined in step S95 (hereinafter referred to as a new delivery condition) is presented to the user from the output unit 112B of the user terminal 200B, and it is determined whether or not the user desires a new delivery condition ( Step S97). That is, the output unit 112B operates as a notification unit that notifies the user of the changed loan condition when the loan condition requested by the user satisfies the allowable change range of the owner's desired loan condition. The determination in step S97 is made based on whether or not the user inputs a request from the input unit 111B. If the user does not desire new delivery conditions, the process returns to step S91.
　新たな受渡し条件をユーザが希望する場合は、新たな受渡し条件を予約情報保持部１０６に仮記憶する（ステップＳ９８）。ここでは、ステップＳ９１で選択された予約情報に新たな受渡し条件を追加する。すなわち、この時点で当該予約情報は、図５に示すオファー情報、リクエスト情報、受渡し条件（元の受渡し条件）、返却条件の他、変更受渡しリクエスト情報と新たな受渡し条件を含んでいる。 If the user desires a new delivery condition, the new delivery condition is temporarily stored in the reservation information holding unit 106 (step S98). Here, a new delivery condition is added to the reservation information selected in step S91. That is, at this time, the reservation information includes the change delivery request information and the new delivery conditions in addition to the offer information, request information, delivery conditions (original delivery conditions), and return conditions shown in FIG.
　そして、新たな受渡し条件をオーナ端末２００Ａの出力部１１２Ａに表示してオーナに通知し（ステップＳ９９）、オーナの承諾があるか否かを判断する（ステップＳ９Ａ）。すなわち、出力部１１２Ａは、ユーザから変更要求があった貸借条件がオーナの貸与希望条件の許容変更範囲を満たす場合に、変更後の貸借条件をオーナに通知する通知部として動作する。新たな受渡し条件を承諾する場合、オーナはオーナ端末２００Ａの入力部１１１Ａからその旨を入力する。当該入力がなければ、データ処理部１０９はオーナの承諾がないと判断してステップＳ９１に戻る。 Then, a new delivery condition is displayed on the output unit 112A of the owner terminal 200A and notified to the owner (step S99), and it is determined whether or not the owner has consented (step S9A). That is, the output unit 112A operates as a notification unit that notifies the owner of the changed loan condition when the loan condition requested by the user satisfies the allowable change range of the owner's desired loan condition. When accepting the new delivery condition, the owner inputs that fact from the input unit 111A of the owner terminal 200A. If there is no such input, the data processing unit 109 determines that there is no owner's consent and returns to step S91.
　オーナの承諾があれば、新たな受渡し条件を予約情報保持部１０６に記憶する（ステップＳ９Ｂ）。ここでは、ステップＳ９１で選択された予約情報において、元の受渡し条件を新たな受渡し条件に書き換え、リクエスト情報の該当部分を変更受渡しリクエスト情報で書き換えて記憶する。 If the owner approves, the new delivery condition is stored in the reservation information holding unit 106 (step S9B). Here, in the reservation information selected in step S91, the original delivery condition is rewritten to a new delivery condition, and the corresponding part of the request information is rewritten and stored with the changed delivery request information.
　図１７は、予約成立後にユーザが返却条件を変更する際のデータ処理部１０９の動作を示すフローチャートである。まず、データ処理部１０９はユーザから返却条件の変更要求があったか否かを判断する（ステップＳ１０１）。ユーザは、入力部１１１Ｂを介して変更を要求する予約情報を選択し、変更内容を入力することにより変更要求を行う。変更内容として、元のリクエスト情報で設定した許容変更範囲内で新たな返却希望条件を入力しても良いし、許容変更範囲自体を変更する場合には、新たな返却希望条件とその許容変更範囲を共に入力しても良い。ここで入力される返却希望条件（とその許容変更範囲）を、以下、変更返却リクエスト情報という。変更返却リクエスト情報は、通信処理部１１０Ｂ、ネットワーク３００、通信処理部１１０を介してデータ処理部１０９に入力される。データ処理部１０９は、変更返却リクエスト情報を受けると、ユーザの返却条件変更操作があったと判断する。変更返却リクエスト情報を受けない場合はステップＳ１０１でＮｏとなり、再びユーザの返却条件変更要求を待機する。 FIG. 17 is a flowchart showing the operation of the data processing unit 109 when the user changes the return condition after the reservation is established. First, the data processing unit 109 determines whether or not there is a return condition change request from the user (step S101). The user makes a change request by selecting reservation information for requesting a change via the input unit 111B and inputting the content of the change. As a change, a new desired return condition may be entered within the allowable change range set in the original request information. When changing the allowable change range itself, the new desired return condition and its allowable change range May be entered together. The desired return condition (and its allowable change range) input here is hereinafter referred to as change return request information. The change return request information is input to the data processing unit 109 via the communication processing unit 110B, the network 300, and the communication processing unit 110. When the data processing unit 109 receives the change return request information, the data processing unit 109 determines that there has been a user return condition change operation. If the change / return request information is not received, No is returned in step S101, and the user's return condition change request is awaited again.
　次に、データ処理部１０９は、変更返却リクエスト情報を予約情報保持部１０６に仮記憶する（ステップＳ１０２）。ここでは、ステップＳ１０１で選択された予約情報に変更返却リクエスト情報を追加する。 Next, the data processing unit 109 temporarily stores the change return request information in the reservation information holding unit 106 (step S102). Here, the change return request information is added to the reservation information selected in step S101.
　そして、変更返却リクエスト情報が、予約情報に記載されたオファー情報に適合するか否かを判断する（ステップＳ１０３）。ここでは、ユーザ側の新たな返却希望条件が、オーナ側の返却希望条件に一致する場合を含め、オーナ側の許容変更範囲に含まれている場合に適合すると判断する。また、ユーザ側の許容変更範囲がオーナ側の許容変更範囲と一部重なる場合にも適合すると判断しても良い。 Then, it is determined whether the change return request information matches the offer information described in the reservation information (step S103). Here, it is determined that the new return request condition on the user side is applicable when it is included in the allowable change range on the owner side, including the case where the return request condition on the owner side matches the return request condition on the owner side. Further, it may be determined that the allowable change range on the user side is also applicable when it partially overlaps the allowable change range on the owner side.
　ステップＳ１０３で適合しないと判断した場合には、ユーザ端末２００Ｂの出力部１１２Ｂを介して変更要求を却下する旨をユーザに通知し、変更返却リクエスト情報の再入力を促し（ステップＳ１０５）、ステップＳ１０１に戻る。 If it is determined in step S103 that the request is not applicable, the user is notified that the change request is rejected via the output unit 112B of the user terminal 200B, and the user is prompted to re-input the change return request information (step S105). Return to.
　ステップＳ１０３で適合すると判断した場合には、オーナ、ユーザ双方の許容変更範囲に該当し、かつ、双方の返却希望条件から変更の度合いが最も少ない条件を返却条件とする（ステップＳ１０４）。なお、双方の返却希望条件が一致する場合には、当該返却希望条件を返却条件とする。 If it is determined in step S103 that it is suitable, the condition that falls within the allowable change range for both the owner and the user and that has the least degree of change from the return request conditions for both owners is set as the return condition (step S104). In addition, when both return request conditions correspond, the said return request conditions are made into a return condition.
　次に、ステップＳ１０４で定めた返却条件（以下、新たな返却条件という）を、ユーザ端末２００Ｂの出力部１１２Ｂからユーザに提示し、新たな返却条件をユーザが希望するか否かを判断する（ステップＳ１０６）。当該判断は、ユーザが入力部１１１Ｂから希望する旨を入力するか否かで行う。新たな返却条件をユーザが希望しない場合はステップＳ１０１に戻る。 Next, the return condition (hereinafter referred to as a new return condition) determined in step S104 is presented to the user from the output unit 112B of the user terminal 200B, and it is determined whether the user desires a new return condition ( Step S106). This determination is made based on whether or not the user inputs a request from the input unit 111B. If the user does not desire new return conditions, the process returns to step S101.
　新たな返却条件をユーザが希望する場合は、新たな返却条件を予約情報保持部１０６に仮記憶する（ステップＳ１０７）。ここでは、ステップＳ１０１で選択された予約情報に新たな返却条件を追加する。すなわち、この時点で当該予約情報は、図５に示すオファー情報、リクエスト情報、受渡し条件、返却条件（元の返却条件）の他、変更返却リクエスト情報と新たな返却条件を含んでいる。 When the user desires a new return condition, the new return condition is temporarily stored in the reservation information holding unit 106 (step S107). Here, a new return condition is added to the reservation information selected in step S101. That is, at this time, the reservation information includes changed return request information and new return conditions in addition to offer information, request information, delivery conditions, and return conditions (original return conditions) shown in FIG.
　そして、新たな返却条件をオーナ端末２００Ａの出力部１１２Ａに表示してオーナに通知し（ステップＳ１０８）、オーナの承諾があるか否かを判断する（ステップＳ１０９）。新たな返却条件を承諾する場合、オーナはオーナ端末２００Ａの入力部１１１Ａからその旨を入力する。当該入力がなければ、データ処理部１０９はオーナの承諾がないと判断してステップＳ１０１に戻る。 Then, a new return condition is displayed on the output unit 112A of the owner terminal 200A and notified to the owner (step S108), and it is determined whether or not the owner has consented (step S109). When accepting the new return condition, the owner inputs that fact from the input unit 111A of the owner terminal 200A. If there is no such input, the data processing unit 109 determines that there is no owner's consent and returns to step S101.
　オーナの承諾があれば、新たな返却条件を予約情報保持部１０６に記憶する（ステップＳ１０Ａ）。ここでは、ステップＳ１０１で選択された予約情報において、元の返却条件を新たな返却条件に書き換え、リクエスト情報の該当部分を変更返却リクエスト情報に書き換えて記憶する。 If the owner approves, the new return condition is stored in the reservation information holding unit 106 (step S10A). Here, in the reservation information selected in step S101, the original return condition is rewritten to a new return condition, and the corresponding part of the request information is rewritten to change return request information and stored.
　以上の動作により、オーナ側の事情による貸借条件の変更と、ユーザ側の事情による貸借条件の変更の双方に対応することができる。 By the above operation, it is possible to cope with both a change in the loan condition due to circumstances on the owner side and a change in the loan condition due to circumstances on the user side.
　＜Ａ－３．変形例＞
　なお、変形例として、サーバ１００の各構成要素をオーナ端末とユーザ端末が負担することにより、サーバ１００を構成から除外することも可能である。図２は、変形例のカーレンタル支援装置１１の構成図である。 <A-3. Modification>
As a modification, it is possible to exclude the server 100 from the configuration by bearing each component of the server 100 by the owner terminal and the user terminal. FIG. 2 is a configuration diagram of a car rental support apparatus 11 according to a modification.
　カーレンタル支援装置１１はオーナ端末２１０Ａと、オーナ端末２１０Ａとネットワーク３００を介して接続関係にあるユーザ端末２１０Ｂを備えている。オーナ端末２１０Ａ及びユーザ端末２１０Ｂは、オーナ端末２００Ａ及びユーザ端末２００Ｂの構成に加えて、それぞれオーナ情報保持部１０１Ａ，１０１Ｂ、ユーザ情報保持部１０２Ａ，１０２Ｂ、オーナオファー情報保持部１０３Ａ，１０３Ｂ、ユーザリクエスト情報保持部１０４Ａ，１０４Ｂ、予約候補情報保持部１０５Ａ，１０５Ｂ、予約情報保持部１０６Ａ，１０６Ｂ、予約履歴情報保持部１０７Ａ，１０７Ｂ、経路探索部１０８Ａ，１０８Ｂ、データ処理部１０９Ａ，１０９Ｂを備えている。なお、オーナ端末２１０Ａの構成要素は参照符号の末尾をＡとし、ユーザ端末２１０Ｂの構成要素は参照符号の末尾をＢとしている。これらの構成要素の説明は、図１の説明で既に行っているため省略する。 The car rental support apparatus 11 includes an owner terminal 210A and a user terminal 210B connected to the owner terminal 210A via the network 300. In addition to the configurations of the owner terminal 200A and the user terminal 200B, the owner terminal 210A and the user terminal 210B are respectively owner information holding units 101A and 101B, user information holding units 102A and 102B, owner offer information holding units 103A and 103B, user requests Information holding units 104A and 104B, reservation candidate information holding units 105A and 105B, reservation information holding units 106A and 106B, reservation history information holding units 107A and 107B, route search units 108A and 108B, and data processing units 109A and 109B are provided. . Note that the constituent elements of the owner terminal 210A have an A suffix at the end of the reference symbol, and the constituent elements of the user terminal 210B have an end suffix B of the reference symbol. Description of these components has already been made in the description of FIG.
　＜Ａ－４．効果＞　
　本実施の形態のカーレンタル支援装置１０，１１は、オーナの受渡しの希望場所及び希望日時並びに返却の希望場所及び希望日時の少なくとも一つを含む貸与希望条件と貸与希望条件の許容変更範囲を示す、オファー情報（貸与希望条件データ）を記憶するオーナオファー情報保持部１０３（貸与希望条件記憶部）と、ユーザの受渡しの希望場所及び希望日時並びに返却の希望場所及び希望日時の少なくとも一つを含む借用希望条件と借用希望条件の許容変更範囲を示す、リクエスト情報（借用希望条件データ）を記憶するユーザリクエスト情報保持部１０４（借用希望条件記憶部）と、オファー情報とリクエスト情報を参照し、貸与希望条件と借用希望条件双方の許容変更範囲の少なくとも一部が重複する場合に、その重複範囲で貸借条件を設定するデータ処理部１０９（貸借条件設定部）と、を備える。一致する貸与希望条件と借用希望条件の組み合わせがない、あるいは少ない場合でも、双方の許容変更範囲が重なる場合を考慮することにより、貸借条件を設定する選択肢が広がる。 <A-4. Effect>
The car rental support devices 10 and 11 according to the present embodiment indicate the desired rental conditions and the allowable change range of the desired rental conditions including at least one of the desired location and desired date and time of return of the owner and the desired location and date and time of return. , An owner offer information holding unit 103 (lending desired condition storage unit) that stores offer information (lending desired condition data), and at least one of a user desired delivery location and desired date and time, a return desired location and desired date and time Lending by referring to the user request information holding unit 104 (borrowing desired condition storage unit) that stores request information (borrowing desired condition data) indicating the desired borrowing condition and the allowable change range of the borrowing desired condition, and the offer information and request information. If at least part of the allowable change range for both the desired conditions and the desired conditions for borrowing overlaps, the loan conditions within that overlapping range Comprising a data processing unit 109 for setting (balance condition setting unit), a. Even when there are no or few combinations of the desired loan conditions and the desired borrowing conditions, the options for setting the loan conditions can be expanded by considering the case where the allowable change ranges overlap.
　また、データ処理部１０９（貸借条件設定部）は、ユーザから貸借条件の変更要求があった場合に、変更後の貸借条件がオーナの貸与希望条件の許容変更範囲を満たす場合に、ユーザの変更要求に基づき貸借条件を変更し、又はオーナから貸借条件の変更要求があった場合に、変更後の貸借条件がユーザの借用希望条件の許容変更範囲を満たす場合に、オーナの変更要求に基づき貸借条件を変更する。このようにして、予約成立後にユーザやオーナが行う貸借条件の変更要求に動的に対応することが可能である。 Further, the data processing unit 109 (the lending condition setting unit) changes the user when there is a request for changing the lending condition from the user and the lending condition after the change satisfies the allowable changing range of the lending desired condition of the owner. If the loan condition is changed based on the request, or if the owner requests a change in the loan condition, the loan condition is changed based on the owner change request if the changed loan condition satisfies the allowable change range of the user's desired borrowing conditions. Change the condition. In this way, it is possible to dynamically respond to a loan condition change request made by the user or owner after the reservation is made.
　また、データ処理部１０９は、オーナから変更要求があった貸借条件がユーザの借用希望条件の許容変更範囲を満たすか否かを判断する変更要求判断部として動作し、出力部１１２Ａは、判断の結果をオーナに通知する通知部として動作する。よって、オーナは自己の変更要求がユーザの借用希望条件の許容変更範囲を満たすか否かを知ることが出来る。 Further, the data processing unit 109 operates as a change request determination unit that determines whether or not the loan condition for which a change request has been made from the owner satisfies the allowable change range of the user's desired borrowing condition, and the output unit 112A Operates as a notification unit that notifies the owner of the result. Therefore, the owner can know whether or not his own change request satisfies the allowable change range of the user's desired borrowing conditions.
　また、出力部１１２Ａ，１１２Ｂは、オーナから変更要求があった貸借条件がユーザの借用希望条件の許容変更範囲を満たす場合に、変更後の貸借条件をユーザ及びオーナに通知する通知部として動作する。よって、ユーザ及びオーナは変更後の貸借条件を確認することができる。 Further, the output units 112A and 112B operate as a notification unit that notifies the user and the owner of the changed loan conditions when the loan conditions for which a change request has been made satisfy the allowable change range of the user's desired borrowing conditions. . Therefore, the user and the owner can check the loan terms after the change.
　また、データ処理部１０９は、ユーザから変更要求があった貸借条件がオーナの貸与希望条件の許容変更範囲を満たすか否かを判断する変更要求判断部として動作し、出力部１１２Ｂは、変更要求判断部における判断の結果をユーザに通知する通知部として動作する。よって、ユーザは自己の変更要求がオーナの貸与希望条件の許容変更範囲を満たすか否かを知ることが出来る。 Further, the data processing unit 109 operates as a change request determination unit that determines whether or not the loan condition requested by the user satisfies the allowable change range of the owner's loan request condition, and the output unit 112B It operates as a notification unit that notifies the user of the result of the determination in the determination unit. Therefore, the user can know whether or not his / her change request satisfies the allowable change range of the owner's loan request condition.
　また、出力部１１２Ａ，１１２Ｂは、ユーザから変更要求があった貸借条件がオーナの貸与希望条件の許容変更範囲を満たす場合に、変更後の貸借条件をユーザ及びオーナに通知する通知部として動作する。よって、ユーザ及びオーナは変更後の貸借条件を確認することができる。 The output units 112A and 112B operate as a notification unit that notifies the user and the owner of the changed loan condition when the loan condition requested by the user satisfies the allowable change range of the owner desired loan condition. . Therefore, the user and the owner can check the loan terms after the change.
　また、カーレンタル支援装置１０，１１は、車両の位置情報を取得する位置情報取得部１１３Ａ，１１３Ｂを備える。データ処理部１０９（貸借条件設定部）は、車両の受渡し後にオーナから貸借条件の変更要求があった場合に、ユーザの借用希望条件の許容変更範囲を車両の位置情報に応じて変動する。車両の受渡し後はユーザが車両と共に移動していることが想定されるので、車両の現在位置に基づき返却が不可能な範囲をユーザの返却希望条件の許容変更範囲から除外することにより、実際に返却可能な範囲を許容変更範囲とすることが出来る。また、車両の受渡し前にユーザから貸借条件の変更要求があった場合に、オーナの受渡し希望条件の許容変更範囲を車両の位置情報に応じて変動する。車両の受渡し前は、オーナが車両と共に移動していることが想定されるので、車両の現在位置に基づき受渡しが不可能な範囲をオーナの受渡し希望条件の許容変更範囲から除外することにより、実際に受渡し可能な範囲を許容変更範囲とすることが出来る。 Further, the car rental support devices 10 and 11 include position information acquisition units 113A and 113B that acquire vehicle position information. The data processing unit 109 (loan condition setting unit) changes the allowable change range of the user's desired borrowing condition according to the position information of the vehicle when there is a change request of the borrowing condition from the owner after delivery of the vehicle. Since it is assumed that the user is moving with the vehicle after delivery of the vehicle, the range that cannot be returned based on the current position of the vehicle is excluded from the allowable change range of the user's desired return condition. The returnable range can be set as the allowable change range. In addition, when there is a request for changing the lending conditions before the delivery of the vehicle, the allowable change range of the desired delivery condition of the owner varies according to the position information of the vehicle. Before the delivery of the vehicle, it is assumed that the owner is moving with the vehicle. Therefore, by excluding the range where delivery is impossible based on the current position of the vehicle from the allowable change range of the owner's desired delivery conditions, The allowable change range can be set to a range that can be delivered to the.
　なお、本発明は、その発明の範囲内において、実施の形態を適宜、変形、省略することが可能である。 In the present invention, the embodiments can be appropriately modified or omitted within the scope of the invention.
　この発明は詳細に説明されたが、上記した説明は、すべての態様において、例示であって、この発明がそれに限定されるものではない。例示されていない無数の変形例が、この発明の範囲から外れることなく想定され得るものと解される。 Although the present invention has been described in detail, the above description is illustrative in all aspects, and the present invention is not limited thereto. It is understood that countless variations that are not illustrated can be envisaged without departing from the scope of the present invention.
１０，１１　カーレンタル支援装置、１００　サーバ、１０１，１０１Ａ，１０１Ｂ　オーナ情報保持部、１０２，１０２Ａ，１０２Ｂ　ユーザ情報保持部、１０３，１０３Ａ，１０３Ｂ　オーナオファー情報保持部、１０４，１０４Ａ，１０４Ｂ　ユーザリクエスト情報保持部、１０５，１０５Ａ，１０５Ｂ　予約候補情報保持部、１０６，１０６Ａ，１０６Ｂ　予約情報保持部、１０７，１０７Ａ，１０７Ｂ　予約履歴情報保持部、１０８，１０８Ａ，１０８Ｂ　経路探索部、１０９，１０９Ａ，１０９Ｂ　データ処理部、１１０，１１０Ａ，１１０Ｂ　通信処理部、１１１Ａ，１１１Ｂ　入力部、１１２Ａ，１１２Ｂ　出力部、１１３Ａ，１１３Ｂ　位置情報取得部、２００Ａ，２１０Ａ　オーナ端末、２００Ｂ，２１０Ｂ　ユーザ端末、３００　ネットワーク。 10, 11 Car rental support device, 100 server, 101, 101A, 101B Owner information holding unit, 102, 102A, 102B User information holding unit, 103, 103A, 103B Owner offer information holding unit, 104, 104A, 104B User request information Holding unit, 105, 105A, 105B Reservation candidate information holding unit, 106, 106A, 106B Reservation information holding unit, 107, 107A, 107B Reservation history information holding unit, 108, 108A, 108B Route search unit, 109, 109A, 109B data Processing unit, 110, 110A, 110B communication processing unit, 111A, 111B input unit, 112A, 112B output unit, 113A, 113B location information acquisition unit, 200A, 210A owner terminal, 200B, 210B user end , 300 network.

Claims (8)

  1. 　車両の借用を希望するユーザと車両の貸与を希望するオーナとの間の貸借条件をコンピュータのデータ処理により設定するカーレンタル支援装置であって、
    　前記オーナの受渡しの希望場所及び希望日時並びに返却の希望場所及び希望日時の少なくとも一つを含む貸与希望条件と前記貸与希望条件の許容変更範囲を示す、貸与希望条件データを記憶する貸与希望条件記憶部と、
    　前記ユーザの受渡しの希望場所及び希望日時並びに返却の希望場所及び希望日時の少なくとも一つを含む借用希望条件と前記借用希望条件の許容変更範囲を示す、借用希望条件データを記憶する借用希望条件記憶部と、
    　前記貸与希望条件データと前記借用希望条件データを参照し、前記貸与希望条件と前記借用希望条件双方の前記許容変更範囲の少なくとも一部が重複する場合に、前記重複範囲で前記貸借条件を設定する貸借条件設定部と、を備える、
    カーレンタル支援装置。     A car rental support apparatus that sets a loan condition between a user who wants to borrow a vehicle and an owner who wants to lend a vehicle by data processing of a computer,
    A desired loan condition storage for storing desired loan condition data including at least one of a desired place and desired date and time of delivery of the owner and a desired return place and desired date and time and an allowable change range of the desired loan condition. And
    Borrowing desired condition storage for storing desired borrowing condition data including the desired borrowing condition including at least one of the user's desired delivery location and desired date and time and the desired return location and desired date and time and the allowable change range of the desired borrowing condition And
    With reference to the desired loan condition data and the desired borrowing condition data, when at least a part of the allowable change range of both the desired loan condition and the desired borrowing condition overlaps, the lease condition is set in the overlapping range A loan condition setting unit,
    Car rental support device.
  2. 　前記貸借条件設定部は、前記ユーザから前記貸借条件の変更要求があった場合に、変更後の前記貸借条件が前記オーナの前記貸与希望条件の前記許容変更範囲を満たす場合に、前記ユーザの変更要求に基づき前記貸借条件を変更し、又は前記オーナから前記貸借条件の変更要求があった場合に、変更後の前記貸借条件が前記ユーザの前記借用希望条件の前記許容変更範囲を満たす場合に、前記オーナの変更要求に基づき前記貸借条件を変更する、
    請求項１に記載のカーレンタル支援装置。     The lending condition setting unit changes the user when there is a change request for the lending condition from the user and the lending condition after the change satisfies the allowable change range of the lending desired condition of the owner. When the loan condition is changed based on a request, or when the owner has a change request for the loan condition, the changed loan condition satisfies the allowable change range of the user's desired borrowing condition, Changing the lending conditions based on the owner change request;
    The car rental support apparatus according to claim 1.
  3. 　前記オーナから変更要求があった前記貸借条件が前記ユーザの前記借用希望条件の前記許容変更範囲を満たすか否かを判断する変更要求判断部と、
    　前記判断の結果を前記オーナに通知する通知部をさらに備える、
    請求項１に記載のカーレンタル支援装置。     A change request determination unit that determines whether or not the borrowing condition for which a change request has been made from the owner satisfies the allowable change range of the borrowing desired condition of the user;
    A notification unit for notifying the owner of the result of the determination;
    The car rental support apparatus according to claim 1.
  4. 　前記オーナから変更要求があった前記貸借条件が前記ユーザの前記借用希望条件の前記許容変更範囲を満たすか否かを判断する変更要求判断部と、
    　満たす場合に、変更後の前記貸借条件を前記ユーザ及び前記オーナに通知する通知部をさらに備える、
    請求項１に記載のカーレンタル支援装置。     A change request determination unit that determines whether or not the borrowing condition for which a change request has been made from the owner satisfies the allowable change range of the borrowing desired condition of the user;
    When satisfying, further comprising a notification unit for notifying the user and the owner of the loan terms after the change,
    The car rental support apparatus according to claim 1.
  5. 　前記ユーザから変更要求があった前記貸借条件が前記オーナの前記貸与希望条件の前記許容変更範囲を満たすか否かを判断する変更要求判断部と、
    　前記判断の結果を前記ユーザに通知する通知部をさらに備える、
    請求項１に記載のカーレンタル支援装置。     A change request determination unit that determines whether or not the loan condition for which a change request has been made by the user satisfies the allowable change range of the loan desired condition of the owner;
    A notification unit for notifying the user of the result of the determination;
    The car rental support apparatus according to claim 1.
  6. 　前記ユーザから変更要求があった前記貸借条件が前記オーナの前記貸与希望条件の前記許容変更範囲を満たすか否かを判断する変更要求判断部と、
    　満たす場合に、変更後の前記貸借条件を前記ユーザ及び前記オーナに通知する通知部をさらに備える、
    請求項１に記載のカーレンタル支援装置。     A change request determination unit that determines whether or not the loan condition for which a change request has been made by the user satisfies the allowable change range of the loan desired condition of the owner;
    When satisfying, further comprising a notification unit for notifying the user and the owner of the loan terms after the change,
    The car rental support apparatus according to claim 1.
  7. 　前記車両の位置情報を取得する位置情報取得部をさらに備え、
    　前記貸与希望条件及び前記借用希望条件は、返却の希望場所又は希望日時のいずれかを少なくとも含み、
    　前記貸借条件設定部は、前記車両の受渡し後に前記オーナから前記貸借条件の変更要求があった場合に、前記ユーザの前記借用希望条件の前記許容変更範囲を前記車両の位置情報に応じて変動する、
    請求項２に記載のカーレンタル支援装置。     A position information acquisition unit for acquiring the position information of the vehicle;
    The lending desired condition and the borrowing desired condition include at least either a desired place of return or a desired date and time,
    The borrowing condition setting unit changes the allowable change range of the user's desired borrowing condition according to the position information of the vehicle when there is a change request for the borrowing condition from the owner after delivery of the vehicle. ,
    The car rental support apparatus according to claim 2.
  8. 　前記車両の位置情報を取得する位置情報取得部をさらに備え、
    　前記貸与希望条件及び前記借用希望条件は、受渡しの希望場所又は希望日時のいずれかを少なくとも含み、
    　前記貸借条件設定部は、前記車両の受渡し前に前記ユーザから前記貸借条件の変更要求があった場合に、前記オーナの前記貸与希望条件の前記許容変更範囲を前記車両の位置情報に応じて変動する、
    請求項２に記載のカーレンタル支援装置。     A position information acquisition unit for acquiring the position information of the vehicle;
    The lending desired condition and the borrowing desired condition include at least either a desired place of delivery or a desired date and time,
    The lending condition setting unit varies the allowable change range of the lending desired condition of the owner according to the position information of the vehicle when there is a change request for the lending condition from the user before delivery of the vehicle. To
    The car rental support apparatus according to claim 2.
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