WO2013091235A1 - Procédé et système de localisation de dérangements de conversation - Google Patents

Procédé et système de localisation de dérangements de conversation Download PDF

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Publication number
WO2013091235A1
WO2013091235A1 PCT/CN2011/084523 CN2011084523W WO2013091235A1 WO 2013091235 A1 WO2013091235 A1 WO 2013091235A1 CN 2011084523 W CN2011084523 W CN 2011084523W WO 2013091235 A1 WO2013091235 A1 WO 2013091235A1
Authority
WO
WIPO (PCT)
Prior art keywords
call
duration
endpoint
occupied
resources
Prior art date
Application number
PCT/CN2011/084523
Other languages
English (en)
Chinese (zh)
Inventor
李卓明
Original Assignee
华为技术有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 华为技术有限公司 filed Critical 华为技术有限公司
Priority to PCT/CN2011/084523 priority Critical patent/WO2013091235A1/fr
Priority to CN201180003111.2A priority patent/CN103503425A/zh
Publication of WO2013091235A1 publication Critical patent/WO2013091235A1/fr

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/24—Arrangements for testing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
    • H04M1/65—Recording arrangements for recording a message from the calling party
    • H04M1/656—Recording arrangements for recording a message from the calling party for recording conversations
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/22—Arrangements for supervision, monitoring or testing
    • H04M3/26—Arrangements for supervision, monitoring or testing with means for applying test signals or for measuring
    • H04M3/28—Automatic routine testing ; Fault testing; Installation testing; Test methods, test equipment or test arrangements therefor
    • H04M3/30—Automatic routine testing ; Fault testing; Installation testing; Test methods, test equipment or test arrangements therefor for subscriber's lines, for the local loop
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W24/00—Supervisory, monitoring or testing arrangements
    • H04W24/04—Arrangements for maintaining operational condition
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W24/00—Supervisory, monitoring or testing arrangements
    • H04W24/08—Testing, supervising or monitoring using real traffic

Definitions

  • the present invention relates to the field of communications technologies, and in particular, to a call fault location method and system. Background technique
  • NGN Next-Generation
  • the network architecture, call control and service bearer are separated.
  • the softswitch is responsible for the signaling processing of the call and controls the media gateway to complete the establishment and exchange of voice or video calls.
  • the MSC-Server Mobile Switch Center Server
  • the following technical solutions for fault location are disclosed in the prior art: acquiring a link signal from the SS7 network; analyzing the acquired data, extracting feature values of the signaling according to different protocols, and merging into a unique identifier relay The detailed record of the call of the circuit information; for the detailed call record synthesized in a certain time range, the total number of calls on each circuit and the number of calls less than the preset call duration threshold are counted; each circuit is judged in turn, if less than the preset call duration If the number of calls of the threshold exceeds a certain threshold or the number of calls less than the preset call duration threshold exceeds a certain threshold, the circuit is determined to be a single-pass circuit.
  • the time at which the call starts and the time at which the call ends can only be obtained by intercepting or analyzing the signaling message, it is necessary to analyze all the signaling messages before and after the circuit in the above method for extracting the call duration from the signaling link. This requires additional signaling capture, analysis and analysis equipment.
  • the foregoing technical solution can only detect whether there is a fault in the relay circuit between the switch devices, and cannot detect the fault inside the device, and the method of comparing the simple call duration and the threshold may cause many errors. Judging, for example, a large number of harassing calls on the existing network will cause circuit errors. False judgment is a single pass, which reduces the accuracy of positioning.
  • the embodiment of the invention provides a method and system for locating a call fault, which is used for the purpose of fault location of an endpoint and a resource occupied by a call.
  • the technical solution adopted by the embodiment of the present invention is:
  • a call fault location method includes:
  • a call fault location system includes:
  • a recording unit configured to record the duration of the call, and the endpoints and resources occupied by the call
  • a statistical unit configured to count the endpoints and occupied resources of the call duration that is shorter than the preset duration
  • the fault locating unit is configured to determine that the resources that are commonly used by different calls in the statistic result and/or resources occupied by different calls are faulty.
  • the call fault locating method and system provided by the embodiments of the present invention achieve the purpose of locating a call fault by analyzing the endpoints and the commonly occupied resources of a call with a call duration less than a preset duration.
  • the embodiment of the present invention can effectively avoid the influence of a large number of harassing calls on the fault location result in the existing network, improve the accuracy of fault location, and improve the positioning efficiency while achieving comprehensive fault location as much as possible.
  • FIG. 1 is a schematic flowchart of a first implementation manner of a call fault locating method according to an embodiment of the present invention
  • FIG. 2 is a schematic flowchart of a second implementation manner of a call fault locating method according to an embodiment of the present invention
  • 3 is a schematic flowchart of a third implementation manner of a call fault locating method according to an embodiment of the present invention
  • FIG. 4 is a schematic flowchart of a fourth implementation manner of a call fault locating method according to an embodiment of the present invention
  • FIG. 6 is a schematic structural diagram of a second implementation manner of a call fault location system according to an embodiment of the present invention
  • FIG. 7 is a third implementation of a call fault location system according to an embodiment of the present invention
  • FIG. 8 is a schematic structural diagram of a fourth implementation manner of a call fault location system according to an embodiment of the present invention
  • FIG. 9 is a schematic diagram of analyzing an endpoint of a call and occupied resources in the embodiment of the present invention. detailed
  • the method and system for locating a call fault achieves the purpose of locating a call fault by analyzing an endpoint and a resource occupied by a call whose call duration is less than a preset duration.
  • Step 101 Record a call duration of a call, and an endpoint and a resource occupied by the call.
  • the Media Gateway Controller MCC
  • MGW Media Gateway Controller
  • the MGC first controls the MGW. Create a context, then control the MGW to select endpoints and resources, add endpoints and resources to the context, and complete the establishment of the call service bearer. Therefore, each call corresponds to the information of the endpoint and the occupied resources of the call, and the two aspects of the information are recorded and analyzed, so that the purpose of locating the bearer fault can be achieved.
  • the endpoint may be one or more of a TDM (Time Division Multiplexing) endpoint, an IP (Internet Protocol) endpoint, and an ATM (Asynchronous Transfer Mode) endpoint.
  • the resource may be one or more of a TC resource, an EC resource, and a CC resource.
  • PSTN Public Switched Telephone Network
  • Public Switched Telephone Network Public Switched Telephone Network
  • SIP Session Initiation Protocol
  • TDM endpoint When a smart terminal user talks, it will occupy the TDM endpoint and the IP endpoint on the MGW. At the same time, the TDM endpoint will connect the EC resources to offset the echo on the TDM side, and also add the TC resource to TDM endpoint and IP endpoint intermediate to implement TDM to IP voice codec conversion. Or, when several mobile communication users use a conference call In the functional scenario, each mobile user is connected to the ATM endpoint of the MGW, and converts the voice codec into a TDM format through the TC resource, and the MGW accesses the TDM voice converted by the user to the conference call through the CC resource.
  • Step 102 Count the endpoints and occupied resources of the call duration that is less than the preset duration. On the basis of step 101, this step further counts the endpoints and occupied resources of the call duration that is less than the preset duration. If the duration of the call is less than the preset duration, the call may be faulty and needs to pass through the endpoint. The occupied resources are analyzed to achieve fault location.
  • Step 103 Determine, in the statistical result of step 102, that the resources that are commonly used by different endpoints and/or different calls in different calls are faulty.
  • the call fault location method is provided in the embodiment of the present invention.
  • step 104 the duration of the call is obtained. If the duration of the call is not zero, step 101 is performed to record the duration of the call, and the endpoint and resources occupied by the call.
  • the MGW For a call with a zero call duration, the MGW also creates a context for it, and adds corresponding endpoints and resources in the context. If this part of the call is also included in the statistical analysis call, it will inevitably affect the fault location. The accuracy, the phenomenon of misjudgment. Therefore, before the step 101 is performed, the call with the call duration of zero is filtered out in advance to ensure the accuracy of the statistical analysis.
  • the reason for the zero duration of the call may be that the call is not connected, or it may be a large number of harassing calls existing in the live network. Therefore, step 104 can effectively eliminate the interference of the harassing call to the fault location.
  • the MGC is used to obtain an accurate call duration, and when the MGC controls the MGW to delete the context translation resource, the acquired call duration is transmitted to the MGW.
  • GSM Global System of Mobile communication
  • WCDMA Wideband Code Division Multiple Access
  • MSCe Mobile Switching Center Simulation
  • MSCe Mobile Switching Center Simulation
  • the duration of the context maintained by all the MGWs is not equal to the call duration of the call. This is mainly because there are still ringing and playback before the user picks up the call.
  • the difference between the duration of the context and the duration of the call depends on how long the caller picks up after ringing. This time is a no. Determined random events. Therefore, in order to improve the accuracy of the fault location, the duration of the context in the MGW cannot be handled as the duration of the call.
  • the MGC or MSCe or MSC-Server has the function of signaling processing, so that the user can accurately obtain the off-hook time and the on-hook time of the user. Therefore, the embodiment of the present invention obtains the accurate call duration through the MGC or the MSCe or the MSC-Server.
  • the method may further include:
  • step 105 the number of times of the call is less than the preset duration. If the number of calls is greater than the preset number of times in the preset time period, step 102 is performed to calculate the duration of the call that is less than the preset duration and the occupied end. Resources.
  • step 102 it is determined whether the number of calls satisfying the requirement is sufficient.
  • the so-called satisfaction requirement means that the number of times of the call duration less than the preset duration is greater than the preset number of times within the predetermined time period. Only after the required number of calls reaches the preset number of times, step 102 and step 103 are further performed to determine that the resources shared by the endpoints and/or different calls that are common to different calls are suspicious fault points.
  • the method may further include:
  • Step 106 Calculate the duration of the call and the occupied resources of the call duration that is not less than the preset duration. If the endpoint of the call counted in step 102 and the occupied resources include step 106 The endpoints and the occupied resources of the call are determined to determine that the included endpoint and/or the included resource are not faulty.
  • step 103 If the endpoints of the call with the call duration equal to or greater than the preset duration and the occupied resources are removed from the suspected fault points to be statistically analyzed, the number of statistical analysis in step 103 can be reduced, and the statistical analysis efficiency of the embodiment of the present invention can be improved.
  • FIG. 5 is a schematic structural diagram of the system, which specifically includes:
  • the recording unit 10 is configured to record the duration of the call, the endpoint of the call, and the occupied resources;
  • the first statistic unit 20 is configured to count the endpoints and occupied resources of the call duration that is shorter than the preset duration;
  • the fault locating unit 30 is configured to determine that the resources occupied by the endpoints and/or the different calls that are used by different calls in the statistic result are faulty.
  • the call fault location system provided by the embodiment of the present invention may further include:
  • the call duration acquisition unit 40 is configured to obtain the duration of the call. If the duration of the call is not zero, the notification recording unit records the duration of the call, the endpoint of the call, and the occupied resources.
  • the call fault location system provided by the embodiment of the present invention may further include:
  • the call count statistic unit 50 is configured to count the number of times that the call duration is less than the preset duration. If the number of calls is greater than the preset number of times in the preset time period, the first statistic unit is notified that the duration of the call is less than the preset duration. The endpoints and resources occupied by the call.
  • the call fault location system provided by the embodiment of the present invention may further include:
  • the second statistic unit 60 is configured to collect, after the first statistic unit counts the endpoints and the occupied resources of the call, the endpoints and the occupied resources of the call duration that are not less than the preset duration. Determining that the included endpoint and/or the included resource does not exist if the endpoint and the occupied resource of the call counted by the first statistic unit include the endpoint and the occupied resource of the call counted by the second statistic unit. malfunction.
  • FIG. 9 is a schematic diagram of analyzing an endpoint of a call and an occupied resource according to an embodiment of the present invention. As shown in FIG.
  • the endpoint 1-1 may also be a fault point in the same manner.
  • the fault point determined by the embodiment of the present invention is a suspicious fault point that is convenient for the maintenance personnel to locate and check, and after determining the suspicious fault point, and then starting the corresponding detection process, the real fault that affects the call service can be determined. point.
  • the call fault location method and system can achieve the purpose of locating a call fault. Furthermore, the influence of a large number of harassing calls on the fault location result in the existing network can be effectively avoided, and the accuracy of fault location can be improved; and the positioning efficiency can be improved while fully locating the fault as much as possible.

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
  • Monitoring And Testing Of Exchanges (AREA)

Abstract

L'invention porte sur un procédé de localisation de dérangements de conversation consistant à : enregistrer la durée de conversation d'une conversation et un point d'extrémité par lequel passe la conversation et les ressources qu'elle occupe ; compter les points d'extrémité par lesquels passe une conversation, dont la durée de conversation est inférieure à une durée préréglée, et les ressources qu'elle occupe ; et déterminer qu'il existe un dérangement dans un point d'extrémité commun par lequel passent différentes conversations et/ou dans des ressources occupées conjointement par différentes conversations dans le résultat de comptage. Conformément, un système de localisation de dérangement de conversation est également décrit. Le procédé et le système de localisation de dérangement de conversation selon les modes de réalisation de la présente invention réalisent le but de localisation de dérangement de conversation au moyen d'une analyse du point d'extrémité commun par lequel passe une pluralité de conversations, dont les durées de conversation sont inférieures à une durée préréglée, et des ressources qu'elles occupent conjointement. De plus, les modes de réalisation de la présente invention peuvent également éviter efficacement l'influence sur la localisation de dérangement d'un grand nombre d'appels perturbés dans le réseau existant, améliorant la précision de localisation de dérangement et améliorant l'efficacité de localisation tout en réalisant une localisation de dérangement complète dans la mesure du possible.
PCT/CN2011/084523 2011-12-23 2011-12-23 Procédé et système de localisation de dérangements de conversation WO2013091235A1 (fr)

Priority Applications (2)

Application Number Priority Date Filing Date Title
PCT/CN2011/084523 WO2013091235A1 (fr) 2011-12-23 2011-12-23 Procédé et système de localisation de dérangements de conversation
CN201180003111.2A CN103503425A (zh) 2011-12-23 2011-12-23 一种通话故障定位方法及系统

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
PCT/CN2011/084523 WO2013091235A1 (fr) 2011-12-23 2011-12-23 Procédé et système de localisation de dérangements de conversation

Publications (1)

Publication Number Publication Date
WO2013091235A1 true WO2013091235A1 (fr) 2013-06-27

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Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6144722A (en) * 1997-06-20 2000-11-07 Advanced Micro Devices, Inc System and method for programmable telephone subscriber line test in ring mode
CN1832434A (zh) * 2005-03-10 2006-09-13 华为技术有限公司 一种网络故障的诊断方法及其装置
CN101072255A (zh) * 2007-06-19 2007-11-14 中兴通讯股份有限公司 用户电话线路故障测试方法
CN101888654A (zh) * 2009-05-11 2010-11-17 中国移动通信集团甘肃有限公司 一种通话质量测试方法、装置及系统

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6144722A (en) * 1997-06-20 2000-11-07 Advanced Micro Devices, Inc System and method for programmable telephone subscriber line test in ring mode
CN1832434A (zh) * 2005-03-10 2006-09-13 华为技术有限公司 一种网络故障的诊断方法及其装置
CN101072255A (zh) * 2007-06-19 2007-11-14 中兴通讯股份有限公司 用户电话线路故障测试方法
CN101888654A (zh) * 2009-05-11 2010-11-17 中国移动通信集团甘肃有限公司 一种通话质量测试方法、装置及系统

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