WO2012167676A1 - 通信设备的通话付费处理方法和系统 - Google Patents

通信设备的通话付费处理方法和系统 Download PDF

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Publication number
WO2012167676A1
WO2012167676A1 PCT/CN2012/074778 CN2012074778W WO2012167676A1 WO 2012167676 A1 WO2012167676 A1 WO 2012167676A1 CN 2012074778 W CN2012074778 W CN 2012074778W WO 2012167676 A1 WO2012167676 A1 WO 2012167676A1
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WO
WIPO (PCT)
Prior art keywords
communication device
call
charging
balance
payment
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Application number
PCT/CN2012/074778
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English (en)
French (fr)
Inventor
李玉华
Original Assignee
中兴通讯股份有限公司
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Publication date
Application filed by 中兴通讯股份有限公司 filed Critical 中兴通讯股份有限公司
Publication of WO2012167676A1 publication Critical patent/WO2012167676A1/zh

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/07—Split billing, i.e. both A-party and B-party charged for the communication
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/49—Connection to several service providers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/24—Accounting or billing

Definitions

  • the present invention relates to the field of communications technologies, and in particular, to a call payment processing method and system for a communication device.
  • Related technology relates to the field of communications technologies, and in particular, to a call payment processing method and system for a communication device.
  • the real-time deduction is mainly performed by a real-time charging device such as a mobile intelligent network charging device or an OCS (Online Charging System).
  • a real-time charging device such as a mobile intelligent network charging device or an OCS (Online Charging System).
  • the prepaid feature is that the corresponding service can be run on the basis of pre-storage of the mobile phone, and the telecommunication operator has no risk of arrears.
  • the mobile phone user performs a real-time deduction for the mobile phone user by the billing device of the MSC (Mobile Switching Center) or the SSP (Service Switching Point).
  • the existing real-time deduction includes two cases of charging the calling user and real-time deduction of the called user.
  • the recording notification is generally played to the user, and then the user is terminated. Between calls.
  • the existing real-time deduction method will result in the interruption of the call due to insufficient balance due to the user's failure to pre-store enough credits in the call, and even the down payment. In some scenarios, it has a big impact on users. If the two parties have important or urgent conversations, and the call balance is terminated due to insufficient balance of one party's credit, the user experience is poor. Summary of the invention
  • the embodiment of the invention provides a method and a system for processing a call deduction of a communication device, so as to prevent the two communication devices from ending during the call, because the balance of one of the communication devices is insufficient. Stop the phenomenon.
  • the embodiment of the present invention provides a method for processing a call deduction of a communication device, including the following steps: During a call between the first communication device and the second communication device, when the balance of the first communication device is insufficient, the charging device of the first communication device Sending a payment handover request to a charging device of the second communication device;
  • the charging device of the second communication device determines, according to the payment switching request, whether the second communication device satisfies the condition for charging instead of the first communication device;
  • the charging device of the second communication device withholds the call charge generated by the first communication device in the current call from the balance of the second communication device.
  • the charging device of the second communication device after receiving the user confirmation information fed back by the second communication device, implements the deduction from the balance of the second communication device by the first communication device in the current call. Call charges.
  • the payment switching request carries the following information: a telephone number of the first communication device, a telephone number of the second communication device, a call tariff rate of the first communication device, and a payment handover effective time point.
  • the charging device of the second communication device withholds the call charge generated by the first communication device from the balance of the second communication device:
  • the charging device of the second communication device starts with the payment switching effective time point, and the first communication device is withheld from the balance of the second communication device according to the call tariff rate of the first communication device.
  • the call charge generated after the time limit for the payment switching is in effect.
  • the method for processing a call charge of the communication device is generated after the charging device of the second communication device withholds from the balance of the second communication device, the first communication device generates a time limit for the payment switching in the current call.
  • the method also includes:
  • the charging device of the second communication device feeds back the payment switching success information to the charging device of the first communication device;
  • the charging device of the first communication device deducts the call tariff generated by the first communication device in the current call, before the payment switching effective point, according to the payment switching success information, and feeds back the prompt to the first communication device.
  • the message reminds the user that the call charge generated after the payment switching effective point is deducted from the second communication device balance in this call.
  • the method further includes: when the second communication device is not satisfied to replace the first When the communication device pays the condition, the charging device of the second communication device feeds back the payment switching failure information to the charging device of the first communication device.
  • the embodiment of the present invention further provides a call deduction processing system for a communication device, including: a charging device of the first communication device, configured to be in a process of talking between the first communication device and the second communication device, when the balance of the first communication device Insufficient, sending a payment switching request to the charging device of the second communication device;
  • a charging device of the second communication device configured to determine, according to the payment switching request, whether the second communication device satisfies a condition for charging in place of the first communication device; and when the second communication device satisfies a condition of charging instead of the first communication device, The balance of the second communication device is charged to the call charge generated by the first communication device in the current call.
  • the charging device of the second communication device is further configured to: after receiving the user confirmation information fed back by the second communication device, to implement the second communication device from the balance of the second communication device The call charge generated during the call.
  • the payment switching request carries the following information: a telephone number of the first communication device, a telephone number of the second communication device, a call tariff rate of the first communication device, and a payment handover effective time point.
  • the charging device of the second communication device is further configured to: initiate, according to the call tariff rate of the first communication device, from the balance of the second communication device, starting from the time point of the payment switching effective time.
  • the charging device of the second communication device is further configured to: before the call charge generated by the first communication device after the payment switching effective time point is deducted from the balance of the second communication device, to the first a charging device of the communication device feeds back the payment switching success information;
  • the charging device of the first communication device is further configured to: according to the payment switching success information, deduct from the first communication device balance the call charge generated by the first communication device before the payment switching effective point in the current call, and The first communication device feeds back the prompt information, and reminds the user that the call charge generated after the payment switching effective point is deducted from the second communication device balance in the current call.
  • the charging device of the second communication device is further configured to feed back the payment switching failure information to the charging device of the first communication device when the second communication device does not satisfy the condition of charging instead of the first communication device.
  • the method and system for processing the call deduction of the communication device provided by the embodiment of the present invention, in the process of the first communication device and the second communication device, when the balance of the first communication device is insufficient, the charging device of the second communication device is used.
  • the manner in which the second communication device balances the call charge generated by the first device during the current call effectively avoids the occurrence of the call termination phenomenon due to the insufficient balance of the first communication device, and improves the use of the communication device by the user.
  • FIG. 1 is a flow chart of an embodiment of a method for processing a call charge of a communication device according to an embodiment of the present invention
  • FIG. 2 is a schematic diagram of a call type classification applicable to a call deduction processing method and system of a communication device according to an embodiment of the present invention
  • FIG. 3 is a schematic structural diagram of an embodiment of a call deduction processing system of a communication device according to an embodiment of the present invention. detailed description
  • FIG. 1 an embodiment of a method for processing a call charge of a communication device according to an embodiment of the present invention is provided.
  • Step S101 During a call between the first communication device and the second communication device, when the balance of the first communication device is insufficient, the charging device of the first communication device sends a payment switching request to the charging device of the second communication device;
  • Step S102 The charging device of the second communications device determines, according to the charging switching request, whether the second communications device meets a condition for charging instead of the first communications device.
  • Step S103 When the second communication device meets the condition of charging instead of the first communication device, the charging device of the second communication device substitutes the balance of the second communication device from the balance of the call generated by the first communication device in the current call. .
  • the charging device of the first communication device is: an MSC (Mobile Switching Center) to which the first communication device belongs, or belongs to the first communication device.
  • SSP Service Switching Point
  • the charging device of the second communications device is: an MSC to which the second communications device belongs, or an SSP to which the second communications device belongs.
  • whether the balance of the first communication device is insufficient is the duration of the call available in the current call by monitoring the balance of the first communication device.
  • the available call duration is less than or equal to the preset call duration threshold, the balance is insufficient. .
  • the condition that the second communication device can replace the first communication device is: the balance value of the second communication device is greater than or equal to a preset balance threshold.
  • the charging of the second communication device is adopted.
  • the manner in which the device deducts the call charge generated by the first device during the current call from the balance of the second communication device effectively avoids the occurrence of the call termination phenomenon due to insufficient balance of the first communication device, and improves the use of the user.
  • the experience of the communication device is adopted.
  • the charging device of the second communication device performs the deduction from the balance of the second communication device on the premise of receiving the user confirmation information fed back by the second communication device.
  • the call charge generated by the first communication device during the call That is, after the charging device of the second communication device confirms that the second communication device satisfies the condition of charging instead of the first communication device, it sends the second communication device whether the user agrees to the inquiry information of the payment handover, and the second communication device sends the inquiry information. Displayed to the user, the user can choose to agree or disagree by pressing the button.
  • the second communication device transmits the consent or disagreement feedback from the user to the charging device of the second communication device.
  • the charging device of the second communication device performs the operation of subscribing the call charge generated by the first communication device in the current call from the balance of the second communication device upon receiving the consent information fed back by the user.
  • the method in which the charging device of the second communication device sends the inquiry message to the second communication device whether the user agrees to pay the fee switching may adopt a voice inquiry manner.
  • the charging device of the second communication device receives the disagreement information fed back by the user, or does not receive the information fed back by the user within the set time, the payment switching is fed back to the charging device of the first communication device. Failure information.
  • the charging device of the first communication device processes according to the original deduction process, that is, when the balance of the first communication device is exhausted, the user is notified by voice prompting that the balance is insufficient, and the current termination is terminated. call.
  • the payment handover request carries the following information: a phone number of the first communication device, a phone number of the second communication device, a call tariff rate of the first communication device, and The time when the payment switching takes effect.
  • the payment switching effective time point is accurate to the second.
  • the second communication device The charging fee generated by the charging device from the balance of the second communication device by the first communication device is specifically: the charging device of the second communication device starts from the time point when the payment switching is effective, according to the call of the first communication device The tariff rate, from the balance of the second communication device, the call charge generated by the first communication device after the payment switching effective time point in the current call. That is, the charging device of the second communication device deducts the call charge generated by the second communication device before the time limit for the payment switching in the current call, only from the balance of the second communication device before the payment switching effective time point. After the payment switching effective time point, the call tariff generated by the first communication device and the second communication device after the payment switching effective time point in the current call is deducted from the balance of the second communication device.
  • the time interval of the payment switching in the current call is effective.
  • the generated call charge also includes the following processing: The charging device of the second communication device feeds back the payment switching success information to the charging device of the first communication device.
  • the charging device of the first communication device deducts the call tariff generated by the first communication device in the current call, before the payment switching effective point, according to the payment switching success information, and feeds back the prompt to the first communication device.
  • the information is used to remind the user that the call charge generated after the payment switching effective point is deducted from the second communication device balance in the current call.
  • the charging device of the first communication device further deducts the call charge generated by the first communication device from the first communication device balance before the payment switching effective point in the current call, and generates the first communication device. A list of deductions, followed by a user's enquiry.
  • the charging device of the second communication device after determining, according to the payment switching request, whether the second communication device meets the condition for charging instead of the first communication device, further includes:
  • the charging device of the second communication device feeds back the payment switching failure information to the charging device of the first communication device.
  • the charging device of the first communication device processes according to the original deduction process, that is, the balance is used. Whenever possible, the user is notified by voice that the balance is insufficient and the call is terminated.
  • the charging device of the second communication device when the second communication device satisfies the condition of charging instead of the first communication device, the charging device of the second communication device may also be replaced by the balance of the second communication device. All the call charges generated by the first communication device during the call are deducted. The charging device of the first communication device returns the call charge generated in the current call that has been deducted from the first communication device balance to the first communication device.
  • the charging device of the first communication device and the charging device of the second communication device may be the same charging device.
  • the charging device of the first communication device and the charging device of the second communication device are the same charging device, when the first communication device and the second communication device are in a call, when the first communication device has insufficient balance,
  • the fee device generates a payment switching instruction, and determines, according to the payment switching instruction, whether the second communication device satisfies the condition for charging instead of the first communication device; if yes, the first communication device is withheld from the balance of the second communication device in the current call The call charges generated.
  • the charging device performs "determining whether the second communication device satisfies the condition of charging instead of the first communication device, and deducting the call charge generated by the first communication device in the current call from the balance of the second communication device.
  • the operation is consistent with the charging device processing flow of the second communication device in the above embodiment.
  • the first communication device and the second communication device may be fixed landline phones, mobile phones such as mobile phones, PHS, or computers with a call function, such as a call function. Tablets, etc.
  • the first communication device may be a calling user or a called user.
  • the second communication device may be a calling user or a called user.
  • the call deduction processing method of the above communication device is applicable to various call classes.
  • Type such as non-roaming call type, roaming call type.
  • the roaming call type and the non-roaming call type include a local call type and a long distance call type, respectively.
  • the local call type and the long distance call type include intra-network calls and inter-network calls, respectively.
  • the intra-network call type includes both the intra-office call type and the inter-office call type.
  • the call deduction processing method of the communication device provided by the embodiment of the present invention can effectively avoid the occurrence of the termination of the communication device due to insufficient balance, improve the experience of the user using the communication device, and ensure the operation. There is no risk of arrears, and it also increases the profitability of operators.
  • a call deduction processing system 100 for an embodiment of the present invention includes: a charging device 110 of a first communication device and a charging device 120 of a second communication device.
  • the charging device 110 of the first communication device is configured to send a payment switching request to the charging device 120 of the second communication device when the first communication device has insufficient balance during the communication between the first communication device and the second communication device. ;
  • the charging device 120 of the second communication device is configured to determine, according to the payment switching request, whether the second communication device satisfies a condition for charging instead of the first communication device; and when the second communication device satisfies a condition for charging instead of the first communication device, The call charge generated by the first communication device in the current call is withheld from the balance of the second communication device.
  • the charging device 110 of the first communication device is: an MSC (Mobile Switching Center) to which the first communication device belongs, or is the first communication. SSP (Service Switching Point) to which the device belongs.
  • the charging device 120 of the second communication device is: the MSC to which the first communication device belongs, or the SSP to which the first communication device belongs.
  • whether the balance of the first communication device is insufficient is that the charging device 110 of the first communication device monitors the balance of the first communication device in the current call duration, and the available call duration is less than or equal to the preset.
  • the duration of the call duration indicates that the balance is insufficient.
  • the condition that the second communication device can replace the first communication device is: the balance value of the second communication device is greater than or equal to a preset balance threshold.
  • the charging device 120 of the second communication device is used from the second communication device.
  • the manner in which the balance of the first device is charged during the current call is effectively avoided, and the termination of the call due to insufficient balance of the first communication device is effectively avoided, and the experience effect of the user using the communication device is improved.
  • the charging device 120 of the second communication device is specifically configured to implement the second communication under the premise of receiving the user confirmation information fed back by the second communication device.
  • the operation of the call charge generated by the first communication device in the current call is withheld in the balance of the device. That is, after the charging device 120 of the second communication device confirms that the second communication device satisfies the condition of charging instead of the first communication device, it transmits to the second communication device whether the user agrees to the inquiry information of the payment handover, and the second communication device queries the inquiry.
  • the information is displayed to the user, and the user can choose to agree or disagree by pressing a button.
  • the second communication device then transmits the agreed or disagreement feedback from the user to the billing device 120 of the second communication device.
  • the charging device 120 of the second communication device performs the operation of subscribing the call charge generated by the first communication device in the current call from the balance of the second communication device upon receiving the consent information fed back by the user.
  • the charging device 120 of the second communication device sends the inquiry message to the second communication device whether the user agrees to pay for the handover.
  • the charging device 110 feeds back to the charging device 110 of the first communication device. Paid switch failure information. After receiving the payment handover failure information, the charging device 110 of the first communication device processes according to the original deduction process, that is, when the balance of the first communication device is exhausted, the user is notified by voice prompting that the balance is insufficient, and the user is terminated. One call.
  • the payment switching The request carries the following information: the telephone number of the first communication device, the telephone number of the second communication device, the call tariff rate of the first communication device, and the time point at which the payment switching takes effect.
  • the time limit for paying the switching is accurate to the second.
  • the charging device 120 of the second communication device is further used to start from the time when the pay-to-pay handover is effective, according to the call tariff rate of the first communication device.
  • the call charge generated by the first communication device after the time limit for the payment switching in the current call is withheld from the balance of the second communication device. That is, the charging device 120 of the second communication device deducts the call charge generated by the second communication device before the time limit for the payment switching in the current call, only from the balance of the second communication device before the payment switching effective time point.
  • the call tariff generated by the first communication device and the second communication device after the payment switching effective time point in the current call is deducted from the balance of the second communication device.
  • the charging device 120 of the second communication device is further configured to withhold the first communication device from the balance of the second communication device and pay in the current call. Before switching the call charge generated after the effective time point, the payment switching success information is fed back to the charging device 110 of the first communication device.
  • the charging device 110 of the first communication device is further configured to: according to the payment switching success information, deduct the call charge generated by the first communication device in the current call, before the payment switching effective point, from the first communication device balance, and A communication device feeds back the prompt information to remind the user that the call charge generated after the payment switching effective point is deducted from the second communication device balance in the current call.
  • the charging device 110 of the first communication device generates the first communication device after deducting the call charge generated by the first communication device from the first communication device balance before the payment switching effective point in the current call. The list of deductions, to the user's follow-up query.
  • the charging device 120 of the second communication device is further configured to: The charging device 110 of the device feeds back the payment switching failure information.
  • the charging device 110 of the first communication device processes according to the original deduction process. That is, when the balance is exhausted, the user is notified by voice that the balance is insufficient, and the call is terminated.
  • the charging device 120 of the second communication device may also be used to balance the second communication device.
  • the middle exchange deducts all the call charges generated by the first communication device in this call.
  • the charging device 110 of the first communication device returns the call charge generated in the current call that has been deducted from the first communication device balance to the first communication device.
  • the charging device 110 of the first communication device and the charging device 120 of the second communication device may be the same charging device.
  • the charging device generates a payment switching instruction, and determines, according to the payment switching instruction, whether the second communication device satisfies the condition for charging the first communication device; if yes, the first communication device is withheld from the balance of the second communication device. The call charge generated during the call.
  • the first communication device and the second communication device may be fixed landline phones, mobile phones such as mobile phones, PHS, or computers with a call function, such as having a call.
  • the first communication device may be a calling user or a called user.
  • the second communication device may be a calling user or a called user.
  • the call charge processing system 100 of the above communication device of the embodiment of the present invention is applicable to various call types, such as a non-roaming call type and a roaming call type.
  • the roaming call type and the non-roaming call type include a local call type and a long distance call type, respectively.
  • the local call type and the long distance call type include intra-network calls and inter-network calls, respectively.
  • the intra-network call type includes both the intra-office call type and the inter-office call type.

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Abstract

本发明公开了一种通信设备的通话扣费处理方法和系统，方法：在第一、第二通信设备通话中，当第一通信设备余额不足，第一通信设备的计费装置向第二通信设备的计费装置发付费切换请求；第二通信设备的计费装置根据付费切换请求，判断第二通信设备是否满足代替第一通信设备付费的条件；若是，从第二通信设备的余额中代扣第一通信设备在本次通话中产生的通话资费。本发明方法和系统，在第一通信设备与第二通信设备通话过程中，当第一通信设备余额不足，采用第二通信设备的计费装置从第二通信设备余额中代扣第一设备在本次通话过程中的产生的通话资费的方式，避免了因第一通信设备余额不足导致通话终止现象的发生，提高了用户使用通信设备的体验效果。

Description

通信设备的通话付费处理方法和系统 技术领域
本发明涉及通信技术领域， 尤其是涉及一种通信设备的通话付费处理 方法和系统。 相关技术
目前的通信设备、 如手机用户付费的方式大部分采用预付费的付费方 式， 即业务运行过程中采用实时扣费。 实时扣费主要由移动智能网计费装 置或 OCS ( Online Charging System, 在线计费装置）等实时计费装置完成。
预付费的特点是在手机先预存有话费的基础上方可运行相应的业务， 这种方式电信运营商没有欠费风险。 手机用户在通话过程中， 由 MSC ( Mobile Switching Center, 移动交换中心）， 或者 SSP ( Service Switching Point, 业务交换点） 的计费装置对手机用户进行实时扣费。 现有的实时扣 费包括对主叫用户计费和被叫用户实时扣费两种情况， 对用户进行实时扣 费过程中， 当用户余额不足时一般通过向用户播放录音通知， 然后终止用 户之间的通话。
现有的这种实时扣费方式， 会因用户未能及时预存足够的话费， 而在 通话过程因余额不足造成通话中断， 甚至欠费停机。 在某些场景下对用户 造成很大的影响。 如通话双方有重要或者紧急的事情交谈， 而因一方用户 话费余额不足造成通话终止， 用户体验效果差。 发明内容
本发明实施例提供了一种通信设备的通话扣费处理方法和系统， 以避 免两通信设备在通话过程中， 因其中一方通信设备余额不足而导致通话终 止现象的发生。
本发明实施例提出一种通信设备的通话扣费处理方法， 包括步驟： 在第一通信设备与第二通信设备通话过程中， 当第一通信设备余额不 足时， 第一通信设备的计费装置向第二通信设备的计费装置发送付费切换 请求；
第二通信设备的计费装置根据付费切换请求， 判断第二通信设备是否 满足代替第一通信设备付费的条件；
若是， 第二通信设备的计费装置从第二通信设备的余额中代扣第一通 信设备在本次通话中产生的通话资费。
优选地， 所述第二通信设备的计费装置在收到第二通信设备反馈的用 户确认信息前提下， 实现从第二通信设备的余额中代扣第一通信设备在本 次通话中产生的通话资费。
优选地， 所述付费切换请求携带有以下信息： 第一通信设备的电话号 码、 第二通信设备的电话号码、 第一通信设备的通话资费费率和付费切换 生效时间点。
优选地， 所述第二通信设备的计费装置从第二通信设备的余额中代扣 第一通信设备产生的通话资费为：
所述第二通信设备的计费装置自所述付费切换生效时间点开始， 根据 所述第一通信设备的通话资费费率， 从第二通信设备的余额中代扣第一通 信设备在本次通话中付费切换生效时间点后产生的通话资费。
优选地， 所述的通信设备的通话扣费处理方法， 在第二通信设备的计 费装置从第二通信设备的余额中代扣第一通信设备在本次通话中付费切换 生效时间点后产生的通话资费之前， 该方法还包括：
第二通信设备的计费装置向第一通信设备的计费装置反馈付费切换成 功信息； 第一通信设备的计费装置根据付费切换成功信息， 从第一通信设备余 额中扣除第一通信设备在本次通话中， 付费切换生效点之前产生的通话资 费， 并向第一通信设备反馈提示信息， 提醒用户本次通话中， 付费切换生 效点后产生的通话费用从第二通信设备余额中扣除。
优选地， 所述第二通信设备的计费装置根据付费切换请求， 判断第二 通信设备是否满足代替第一通信设备付费的条件之后 , 该方法还包括： 当第二通信设备不满足代替第一通信设备付费的条件时， 第二通信设 备的计费装置向第一通信设备的计费装置反馈付费切换失败信息。
本发明实施例另提出一种通信设备的通话扣费处理系统， 包括： 第一通信设备的计费装置， 设置为在第一通信设备与第二通信设备通 话过程中， 当第一通信设备余额不足， 向第二通信设备的计费装置发送付 费切换请求；
第二通信设备的计费装置， 设置为根据付费切换请求， 判断第二通信 设备是否满足代替第一通信设备付费的条件； 以及当第二通信设备满足代 替第一通信设备付费的条件时， 从第二通信设备的余额中代扣第一通信设 备在本次通话中产生的通话资费。
优选地， 所述第二通信设备的计费装置， 还设置为在收到第二通信设 备反馈的用户确认信息前提下， 实现从第二通信设备的余额中代扣第一通 信设备在本次通话中产生的通话资费。
优选地， 所述付费切换请求携带有以下信息： 第一通信设备的电话号 码、 第二通信设备的电话号码、 第一通信设备的通话资费费率和付费切换 生效时间点。
优选地， 所述第二通信设备的计费装置， 还设置为自所述付费切换生 效时间点开始， 根据所述第一通信设备的通话资费费率， 从第二通信设备 的余额中代扣第一通信设备在本次通话中付费切换生效时间点后产生的通 话资费。
优选地， 所述第二通信设备的计费装置， 还设置为从第二通信设备的 余额中代扣第一通信设备在本次通话中付费切换生效时间点后产生的通话 资费之前， 向第一通信设备的计费装置反馈付费切换成功信息；
所述第一通信设备的计费装置， 还设置为根据付费切换成功信息， 从 第一通信设备余额中扣除第一通信设备在本次通话中， 付费切换生效点之 前产生的通话资费， 并向第一通信设备反馈提示信息， 提醒用户本次通话 中， 付费切换生效点后产生的通话费用从第二通信设备余额中扣除。
优选地， 所述第二通信设备的计费装置， 还设置为当第二通信设备不 满足代替第一通信设备付费的条件时， 向第一通信设备的计费装置反馈付 费切换失败信息。
本发明实施例所提供的通信设备的通话扣费处理方法和系统， 在第一 通信设备与第二通信设备通话过程中， 当第一通信设备余额不足， 采用第 二通信设备的计费装置从第二通信设备余额中代扣第一设备在本次通话过 程中的产生的通话资费的方式， 有效地避免了因第一通信设备余额不足而 导致通话终止现象的发生， 提高了用户使用通信设备的体验效果。 附图说明
图 1是本发明实施例的通信设备的通话扣费处理方法一实施例的流程 图；
图 2是本发明实施例的通信设备的通话扣费处理方法和系统所适用的 呼叫类型分类示意图；
图 3 是本发明实施例的通信设备的通话扣费处理系统一实施例的结构 示意图。 具体实施方式
应当理解， 此处所描述的具体实施例仅仅用以解释本发明实施例， 并 不用于限定本发明实施例。
参见图 1 , 提出本发明实施例的通信设备的通话扣费处理方法一实施 例， 包括：
步驟 S101、 在第一通信设备与第二通信设备通话过程中， 当第一通信 设备余额不足时， 第一通信设备的计费装置向第二通信设备的计费装置发 送付费切换请求；
步驟 S102、 第二通信设备的计费装置根据付费切换请求， 判断第二通 信设备是否满足代替第一通信设备付费的条件；
步驟 S103、 当第二通信设备满足代替第一通信设备付费的条件时， 第 二通信设备的计费装置从第二通信设备的余额中代扣第一通信设备在本次 通话中产生的通话资费。
上述通信设备的通话扣费处理方法实施例中， 第一通信设备的计费装 置为： 第一通信设备所归属的 MSC ( Mobile Switching Center, 移动交换中 心）， 或者是第一通信设备所归属的 SSP ( Service Switching Point, 业务交 换点）。 同理， 所述第二通信设备的计费装置为： 第二通信设备所归属的 MSC, 或者是第二通信设备所归属的 SSP。
上述实施例中， 第一通信设备的余额是否不足， 是通过监控第一通信 设备的余额在本次通话中可用通话时长， 当可用通话时长小于或等于预设 的通话时长阈值， 则表明余额不足。
另外， 上述实施例中， 第二通信设备能够代替第一通信设备付费的条 件是： 第二通信设备的余额值大于或等于预设的余额阈值。
上述通信设备的通话扣费处理方法实施例， 在第一通信设备与第二通 信设备通话过程中， 当第一通信设备余额不足， 采用第二通信设备的计费 装置从第二通信设备余额中代扣第一设备在本次通话过程中的产生的通话 资费的方式， 有效地避免了因第一通信设备余额不足而导致通话终止现象 的发生， 提高了用户使用通信设备的体验效果。
优选地， 上述通信设备的通话扣费处理方法实施例中， 第二通信设备 的计费装置在收到第二通信设备反馈的用户确认信息前提下， 实现从第二 通信设备的余额中代扣第一通信设备在本次通话中产生的通话资费。 即第 二通信设备的计费装置在确认第二通信设备满足代替第一通信设备付费的 条件后， 便向第二通信设备发送用户是否同意付费切换的询问信息， 第二 通信设备将该询问信息显示给用户， 用户可以通过按键的方式选择同意或 不同意。 然后第二通信设备将用户反馈的同意或不同意意见发送第二通信 设备的计费装置。 第二通信设备的计费装置在收到用户反馈的同意信息， 才执行从第二通信设备的余额中代扣第一通信设备在本次通话中产生的通 话资费的操作。
其中， 第二通信设备的计费装置向第二通信设备发送用户是否同意付 费切换的询问信息可以采用语音询问的方式。
上述实施例中， 若第二通信设备的计费装置收到用户反馈的不同意信 息， 或者在设定时间内没有收到用户反馈的信息， 则向第一通信设备的计 费装置反馈付费切换失败信息。 第一通信设备的计费装置收到付费切换失 败信息后则按照原有的扣费流程处理， 即当第一通信设备余额用尽时， 通 过语音提示的方式通知用户余额不足， 并终止本次通话。
优选地， 上述通信设备的通话扣费处理方法实施例中， 付费切换请求 携带有以下信息： 第一通信设备的电话号码、 第二通信设备的电话号码、 第一通信设备的通话资费费率和付费切换生效时间点。 其中所述付费切换 生效时间点精确到秒。
优选地， 上述通信设备的通话扣费处理方法实施例中， 第二通信设备 的计费装置从第二通信设备的余额中代扣第一通信设备产生的通话资费具 体为： 第二通信设备的计费装置自所述付费切换生效时间点开始， 根据第 一通信设备的通话资费费率， 从第二通信设备的余额中代扣第一通信设备 在本次通话中付费切换生效时间点后产生的通话资费。 即第二通信设备的 计费装置， 在付费切换生效时间点之前， 只从第二通信设备的余额中扣除 第二通信设备在本次通话中付费切换生效时间点前产生的通话资费。 而在 付费切换生效时间点之后， 则从第二通信设备的余额中扣除第一通信设备 和第二通信设备两者在本次通话中付费切换生效时间点后产生的通话资 费。
优选地， 上述通信设备的通话扣费处理方法实施例中， 在第二通信设 备的计费装置从第二通信设备的余额中代扣第一通信设备在本次通话中付 费切换生效时间点后产生的通话资费之前还包括如下处理： 第二通信设备 的计费装置向第一通信设备的计费装置反馈付费切换成功信息。 第一通信 设备的计费装置根据付费切换成功信息， 从第一通信设备余额中扣除第一 通信设备在本次通话中， 付费切换生效点之前产生的通话资费， 并向第一 通信设备反馈提示信息， 以提醒用户本次通话中， 付费切换生效点后产生 的通话费用从第二通信设备余额中扣除。
上述实施例中， 第一通信设备的计费装置在从第一通信设备余额中扣 除第一通信设备在本次通话中， 付费切换生效点之前产生的通话资费之后， 还生成第一通信设备的扣费清单， 以用户的后续查询。
优选地， 上述通信设备的通话扣费处理方法实施例中， 所述第二通信 设备的计费装置根据付费切换请求， 判断第二通信设备是否满足代替第一 通信设备付费的条件之后还包括：
当第二通信设备不满足代替第一通信设备付费的条件， 则第二通信设 备的计费装置向第一通信设备的计费装置反馈付费切换失败信息。 本实施例中， 第二通信设备的计费装置向第一通信设备的计费装置反 馈付费切换失败信息之后， 第一通信设备的计费装置则按照原有的扣费流 程处理， 即余额用尽时， 通过语音的方式通知用户余额不足， 并终止本次 通话。
本发明实施例的通信设备的通话扣费处理的方法中， 当第二通信设备 满足代替第一通信设备付费的条件， 也可以由第二通信设备的计费装置从 第二通信设备余额中代扣第一通信设备在本次通话中产生的全部通话资 费。 第一通信设备的计费装置将已从第一通信设备余额中扣除的本次通话 中产生的通话资费返回给第一通信设备。
另外， 本发明实施例的通信设备的通话扣费处理的方法实施例中， 第 一通信设备的计费装置和第二通信设备的计费装置可以是同一计费装置。 当第一通信设备的计费装置和第二通信设备的计费装置为同一计费装置 时， 则在第一通信设备与第二通信设备通话过程中， 当第一通信设备余额 不足， 则计费装置生成付费切换指令， 并根据付费切换指令判断第二通信 设备是否满足代替第一通信设备付费的条件； 若是， 则从第二通信设备的 余额中代扣第一通信设备在本次通话中产生的通话资费。 其中， 计费装置 所执行的 "判断第二通信设备是否满足代替第一通信设备付费的条件， 以 及从第二通信设备的余额中代扣第一通信设备在本次通话中产生的通话资 费的操作" 与上述实施例中第二通信设备的计费装置处理流程一致。
上述通信设备的通话扣费处理方法实施例中， 第一通信设备和第二通 信设备可以是固定座机电话， 移动电话如手机、 小灵通， 也可以是具有通 话功能的电脑， 如具有通话功能的平板电脑等。 另外， 第一通信设备可以 是主叫用户， 也可以是被叫用户。 同理， 第二通信设备可以是主叫用户， 也可以是被叫用户。
本发明实施例的上述通信设备的通话扣费处理方法适用各种呼叫类 型， 如非漫游呼叫类型、 漫游呼叫类型。 参见图 2, 漫游呼叫类型和非漫游 呼叫类型分别包括本地呼叫类型和长途呼叫类型。 本地呼叫类型和长途呼 叫类型又分别包括网内呼叫和网间呼叫。 网内呼叫类型又包括局内呼叫类 型和局间呼叫类型。
由上可知， 采用本发明实施例提供的通信设备的通话扣费处理方法， 可以有效地避免因余额不足而导致通信设备通话终止现象的发生， 提高了 用户使用通信设备的体验效果， 保证了运营商没有欠费风险， 同时还提高 了运营商的盈利。
参见图 3 ,提出本发明实施例的通信设备的通话扣费处理系统 100—实 施例， 其包括： 第一通信设备的计费装置 110和第二通信设备的计费装置 120。 其中， 第一通信设备的计费装置 110, 用于在第一通信设备与第二通 信设备通话过程中， 当第一通信设备余额不足， 向第二通信设备的计费装 置 120发送付费切换请求；
第二通信设备的计费装置 120, 用于根据付费切换请求， 判断第二通信 设备是否满足代替第一通信设备付费的条件； 以及当第二通信设备满足代 替第一通信设备付费的条件， 则从第二通信设备的余额中代扣第一通信设 备在本次通话中产生的通话资费。
其中， 上述通信设备的通话扣费处理系统 100 实施例中， 第一通信设 备的计费装置 110 为： 第一通信设备所归属的 MSC ( Mobile Switching Center , 移动交换中心）， 或者是第一通信设备所归属的 SSP ( Service Switching Point, 业务交换点）。 同理， 第二通信设备的计费装置 120为： 第一通信设备所归属的 MSC, 或者是第一通信设备所归属的 SSP。
上述实施例中， 第一通信设备的余额是否不足， 是通过第一通信设备 的计费装置 110监控第一通信设备的余额在本次通话中可用通话时长， 当 可用通话时长小于或等于预设的通话时长阈值， 则表明余额不足。 上述方法实施例中， 第二通信设备能够代替第一通信设备付费的条件 是： 第二通信设备的余额值大于或等于预设的余额阈值。
上述通信设备的通话扣费处理系统 100 实施例， 在第一通信设备与第 二通信设备通话过程中， 当第一通信设备余额不足， 采用第二通信设备的 计费装置 120从第二通信设备余额中代扣第一设备在本次通话过程中的产 生的通话资费的方式， 有效地避免了因第一通信设备余额不足而导致通话 终止现象的发生， 提高了用户使用通信设备的体验效果。
优选地， 上述通信设备的通话扣费处理系统 100 实施例中， 第二通信 设备的计费装置 120,具体用于在收到第二通信设备反馈的用户确认信息前 提下， 实现从第二通信设备的余额中代扣第一通信设备在本次通话中产生 的通话资费的操作。 即第二通信设备的计费装置 120在确认第二通信设备 满足代替第一通信设备付费的条件后， 便向第二通信设备发送用户是否同 意付费切换的询问信息， 第二通信设备将该询问信息显示给用户， 用户可 以通过按键的方式选择同意或不同意。 然后第二通信设备将用户反馈的同 意或不同意意见发送第二通信设备的计费装置 120。第二通信设备的计费装 置 120在收到用户反馈的同意信息， 才执行从第二通信设备的余额中代扣 第一通信设备在本次通话中产生的通话资费的操作。
其中， 第二通信设备的计费装置 120向第二通信设备发送用户是否同 意付费切换的询问信息可以采用语音询问的方式。
上述实施例中， 若第二通信设备的计费装置 120收到用户反馈的不同 意信息， 或者在设定时间内没有收到用户反馈的信息， 则向第一通信设备 的计费装置 110反馈付费切换失败信息。 第一通信设备的计费装置 110收 到付费切换失败信息后则按照原有的扣费流程处理， 即当第一通信设备余 额用尽时， 通过语音提示的方式通知用户余额不足， 并终止本次通话。
优选地， 上述通信设备的通话扣费处理系统 100 实施例中， 付费切换 请求携带有以下信息： 第一通信设备的电话号码、 第二通信设备的电话号 码、 第一通信设备的通话资费费率和付费切换生效时间点。 其中付费切换 生效时间点精确到秒。
优选地， 上述通信设备的通话扣费处理系统 100 实施例中， 第二通信 设备的计费装置 120, 具体还用于自付费切换生效时间点开始，根据第一通 信设备的通话资费费率， 从第二通信设备的余额中代扣第一通信设备在本 次通话中付费切换生效时间点后产生的通话资费。 即第二通信设备的计费 装置 120, 在付费切换生效时间点之前， 只从第二通信设备的余额中扣除第 二通信设备在本次通话中付费切换生效时间点前产生的通话资费。 而在付 费切换生效时间点之后， 则从第二通信设备的余额中扣除第一通信设备和 第二通信设备两者在本次通话中付费切换生效时间点后产生的通话资费。
优选地， 上述通信设备的通话扣费处理系统 100 实施例中， 第二通信 设备的计费装置 120,还用于从第二通信设备的余额中代扣第一通信设备在 本次通话中付费切换生效时间点后产生的通话资费之前， 向第一通信设备 的计费装置 110反馈付费切换成功信息。
第一通信设备的计费装置 110, 还用于根据付费切换成功信息， 从第一 通信设备余额中扣除第一通信设备在本次通话中， 付费切换生效点之前产 生的通话资费， 并向第一通信设备反馈提示信息， 以提醒用户本次通话中， 付费切换生效点后产生的通话费用从第二通信设备余额中扣除。
上述实施例中， 第一通信设备的计费装置 110在从第一通信设备余额 中扣除第一通信设备在本次通话中， 付费切换生效点之前产生的通话资费 之后， 还生成第一通信设备的扣费清单， 以用户的后续查询。
优选地， 上述通信设备的通话扣费处理系统 100 实施例中， 第二通信 设备的计费装置 120,还用于当第二通信设备不满足代替第一通信设备付费 的条件， 向第一通信设备的计费装置 110反馈付费切换失败信息。 本实施例中， 第二通信设备的计费装置 120向第一通信设备的计费装 置 110反馈付费切换失败信息之后， 第一通信设备的计费装置 110则按照 原有的扣费流程处理， 即余额用尽时， 通过语音的方式通知用户余额不足， 并终止本次通话。
本发明实施例的通信设备的通话扣费处理的系统 100 中， 当第二通信 设备满足代替第一通信设备付费的条件， 也可以由第二通信设备的计费装 置 120从第二通信设备余额中代扣第一通信设备在本次通话中产生的全部 通话资费。 第一通信设备的计费装置 110将已从第一通信设备余额中扣除 的本次通话中产生的通话资费返回给第一通信设备。
另外， 本发明实施例的通信设备的通话扣费处理的系统 100实施例中， 第一通信设备的计费装置 110和第二通信设备的计费装置 120可以是同一 计费装置。当第一通信设备的计费装置 110和第二通信设备的计费装置 120 为同一计费装置时， 则在第一通信设备与第二通信设备通话过程中， 当第 一通信设备余额不足， 则计费装置生成付费切换指令， 并根据付费切换指 令判断第二通信设备是否满足代替第一通信设备付费的条件； 若是， 则从 第二通信设备的余额中代扣第一通信设备在本次通话中产生的通话资费。 其中计费装置所执行的 "判断第二通信设备是否满足代替第一通信设备付 费的条件， 以及从第二通信设备的余额中代扣第一通信设备在本次通话中 产生的通话资费的操作" 与上述实施例中第二通信设备的计费装置 120处 理流程一致。
以上的通信设备的通话扣费处理系统 100 实施例中， 第一通信设备和 第二通信设备可以是固定座机电话， 移动电话如手机、 小灵通， 也可以是 具有通话功能的电脑， 如具有通话功能的平板电脑等。 另外第一通信设备 可以是主叫用户， 也可以是被叫用户。 同理， 第二通信设备可以是主叫用 户， 也可以是被叫用户。 本发明实施例的上述通信设备的通话扣费处理系统 100适用各种呼叫 类型， 如非漫游呼叫类型、 漫游呼叫类型。 参见图 2, 漫游呼叫类型和非漫 游呼叫类型分别包括本地呼叫类型和长途呼叫类型。 本地呼叫类型和长途 呼叫类型又分别包括网内呼叫和网间呼叫。 网内呼叫类型又包括局内呼叫 类型和局间呼叫类型。
由上可知， 采用本发明实施例提供的通信设备的通话扣费处理系统
100, 可以有效地避免因余额不足而导致通信设备通话终止现象的发生， 提 高了用户使用通信设备的体验效果， 保证了运营商没有欠费风险， 同时还 提高了运营商的盈利。 应当理解的是， 以上仅为本发明的优选实施例， 不能因此限制本发明 的专利范围， 凡是利用本发明说明书及附图内容所作的等效结构或等效流 程变换， 或直接或间接运用在其他相关的技术领域， 均同理包括在本发明 的专利保护范围内。

Claims

权利要求书
1、 一种通信设备的通话扣费处理方法， 其中， 包括步驟：
在第一通信设备与第二通信设备通话过程中， 当第一通信设备余额 不足时， 第一通信设备的计费装置向第二通信设备的计费装置发送付费 切换请求；
第二通信设备的计费装置根据付费切换请求， 判断第二通信设备是 否满足代替第一通信设备付费的条件；
若是， 第二通信设备的计费装置从第二通信设备的余额中代扣第一 通信设备在本次通话中产生的通话资费。
2、 根据权利要求 1所述的通信设备的通话扣费处理方法， 其中， 所述第二通信设备的计费装置在收到第二通信设备反馈的用户确认 信息前提下， 实现从第二通信设备的余额中代扣第一通信设备在本次通 话中产生的通话资费。
3、根据权利要求 1或 2所述的通信设备的通话扣费处理方法，其中， 所述付费切换请求携带有以下信息： 第一通信设备的电话号码、 第 二通信设备的电话号码、 第一通信设备的通话资费费率和付费切换生效 时间点。
4、 根据权利要求 3所述的通信设备的通话扣费处理方法， 其中， 所 述第二通信设备的计费装置从第二通信设备的余额中代扣第一通信设备 产生的通话资费为：
所述第二通信设备的计费装置自所述付费切换生效时间点开始， 根 据所述第一通信设备的通话资费费率， 从第二通信设备的余额中代扣第 一通信设备在本次通话中付费切换生效时间点后产生的通话资费。
5、 根据权利要求 4所述的通信设备的通话扣费处理方法， 其中， 在 第二通信设备的计费装置从第二通信设备的余额中代扣第一通信设备在 本次通话中付费切换生效时间点后产生的通话资费之前， 该方法还包括： 第二通信设备的计费装置向第一通信设备的计费装置反馈付费切换 成功信息；
第一通信设备的计费装置根据付费切换成功信息， 从第一通信设备 余额中扣除第一通信设备在本次通话中， 付费切换生效点之前产生的通 话资费， 并向第一通信设备反馈提示信息， 提醒用户本次通话中， 付费 切换生效点后产生的通话费用从第二通信设备余额中扣除。
6、 根据权利要求 5所述的通信设备的通话扣费处理方法， 其中， 所 述第二通信设备的计费装置根据付费切换请求， 判断第二通信设备是否 满足代替第一通信设备付费的条件之后， 该方法还包括：
当第二通信设备不满足代替第一通信设备付费的条件时， 第二通信 设备的计费装置向第一通信设备的计费装置反馈付费切换失败信息。
7、 一种通信设备的通话扣费处理系统， 其中， 包括：
第一通信设备的计费装置， 设置为在第一通信设备与第二通信设备 通话过程中， 当第一通信设备余额不足， 向第二通信设备的计费装置发 送付费切换请求；
第二通信设备的计费装置， 设置为根据付费切换请求， 判断第二通 信设备是否满足代替第一通信设备付费的条件； 以及当第二通信设备满 足代替第一通信设备付费的条件时， 从第二通信设备的余额中代扣第一 通信设备在本次通话中产生的通话资费。
8、 根据权利要求 7所述的通信设备的通话扣费处理系统， 其中， 所 述第二通信设备的计费装置， 还设置为在收到第二通信设备反馈的用户 确认信息前提下， 实现从第二通信设备的余额中代扣第一通信设备在本 次通话中产生的通话资费。
9、根据权利要求 7或 8所述的通信设备的通话扣费处理系统，其中， 所述付费切换请求携带有以下信息： 第一通信设备的电话号码、 第二通 信设备的电话号码、 第一通信设备的通话资费费率和付费切换生效时间 点。
10、 根据权利要求 9 所述的通信设备的通话扣费处理系统， 其中， 所述第二通信设备的计费装置， 还设置为自所述付费切换生效时间点开 始， 根据所述第一通信设备的通话资费费率， 从第二通信设备的余额中 代扣第一通信设备在本次通话中付费切换生效时间点后产生的通话资 费。
11、 根据权利要求 10所述的通信设备的通话扣费处理系统， 其中， 所述第二通信设备的计费装置， 还设置为从第二通信设备的余额中代扣 第一通信设备在本次通话中付费切换生效时间点后产生的通话资费之 前， 向第一通信设备的计费装置反馈付费切换成功信息；
所述第一通信设备的计费装置， 还设置为根据付费切换成功信息， 从第一通信设备余额中扣除第一通信设备在本次通话中， 付费切换生效 点之前产生的通话资费， 并向第一通信设备反馈提示信息， 提醒用户本 次通话中， 付费切换生效点后产生的通话费用从第二通信设备余额中扣 除。
12、 根据权利要求 11所述的通信设备的通话扣费处理系统， 其中， 所述第二通信设备的计费装置， 还设置为当第二通信设备不满足代替第 一通信设备付费的条件时， 向第一通信设备的计费装置反馈付费切换失 败信息。
PCT/CN2012/074778 2011-06-09 2012-04-26 通信设备的通话付费处理方法和系统 WO2012167676A1 (zh)

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