WO2012165761A2 - Système de service de renseignement collectif et procédé associé - Google Patents

Système de service de renseignement collectif et procédé associé Download PDF

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Publication number
WO2012165761A2
WO2012165761A2 PCT/KR2012/003142 KR2012003142W WO2012165761A2 WO 2012165761 A2 WO2012165761 A2 WO 2012165761A2 KR 2012003142 W KR2012003142 W KR 2012003142W WO 2012165761 A2 WO2012165761 A2 WO 2012165761A2
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WIPO (PCT)
Prior art keywords
terminal device
response
user question
question
information
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PCT/KR2012/003142
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English (en)
Korean (ko)
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WO2012165761A3 (fr
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김회준
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에스케이플래닛 주식회사
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Publication of WO2012165761A3 publication Critical patent/WO2012165761A3/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/40—Business processes related to the transportation industry
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce

Definitions

  • the present invention relates to a collective intelligence service providing method, and more particularly, to set a filtering criterion based on characteristic information included in a user question, and to set a priority by performing filtering on the respondents through the set filtering criteria.
  • the present invention relates to a collective intelligence service system, a method, a service apparatus, and an operation method for delivering a user question to a selected respondent by selecting the above respondents.
  • the recommendation service was only a service that recommends only information that is literally consistent with the user's disposition.
  • the conventional knowledge service is a knowledge service based on one-dimensional information processing, there is a problem in that the service satisfaction of the user is low and the amount of information to be processed is very large.
  • a method of allowing a person who registers a question to set a category for a question and enable basic filtering through the question is introduced.
  • a collective intelligence service of a form that allows a question to be filtered through a tag is introduced.
  • the present invention has been created in view of the above circumstances, and an object of the present invention is to provide a filtering method for respondents through filtering criteria set based on characteristic information included in a user question, and to set the priority of at least one respondent. By selecting, we effectively select respondents for time and space dependent information.
  • the specific information may be associated with at least one of location information and time information.
  • the service response device manages state information including time-specific location information for the responder terminal device, and based on the filtering criteria based on at least one of the location information and time information related to the characteristic information. By setting, the response target terminal device can be selected.
  • a service apparatus for achieving the above object, the communication unit for receiving a user question from the interrogator terminal device; A feature information extraction unit for extracting predefined feature information included in the received user question; A response target selection unit for selecting a response target terminal device through filtering criteria set based on the extracted characteristic information; And a question processing unit which transmits the user question to the selected response target terminal device to receive a response corresponding to the user question, and transmits the received response to the questioner terminal device.
  • the feature information extracting unit may extract the feature information associated with at least one of location information and time information through the user question analysis.
  • the response target selection unit manages state information including time-specific location information of the pre-registered responder terminal device, and filters at least one of the location information and time information related to the characteristic information.
  • the response target terminal device can be selected.
  • the response target selection unit may set the priority of the response target terminal device.
  • the question processing unit may receive the response corresponding to the user question by sequentially transmitting the user question to the response target terminal device according to the priority.
  • a computer-readable recording medium comprising: a feature information extraction step of extracting predefined feature information included in a user question received through an interrogator terminal device; A responder selection step of selecting a response target terminal device through filtering criteria set based on the extracted characteristic information; A question transmission step of transmitting the user question to the selected response target terminal device; And a command for executing a question processing step of receiving a response corresponding to a user question from the response target terminal device and transferring the received response to the interrogator terminal device.
  • the feature information related to location information and time information may be extracted through the user question analysis.
  • the responder selection step manages state information including time-specific location information of the pre-registered responder terminal device, and filters at least one of the location information and time information related to the characteristic information.
  • the response target terminal device can be selected.
  • the responder selection step may set the priority for the responder terminal device.
  • the question transmitting step may receive the response corresponding to the user question by sequentially transmitting the user question to the response target terminal device according to the priority.
  • one or more respondents whose priorities are set by setting a filtering criterion based on characteristic information included in a user question and performing filtering on the respondents through the set filtering criteria.
  • FIG. 1 is a schematic block diagram of a collective intelligence service system according to an embodiment of the present invention.
  • FIG. 2 is a schematic structural diagram of a service apparatus according to an embodiment of the present invention.
  • FIG. 3 is a schematic flowchart illustrating a method of operating a collective intelligence service system according to an embodiment of the present invention.
  • FIG. 4 is a schematic flowchart illustrating a method of operating a service apparatus according to an embodiment of the present invention.
  • FIG. 1 is a schematic block diagram of a collective intelligence service system according to an embodiment of the present invention.
  • the system transmits a user question inputted from a user, the interrogator terminal device 100 receiving a response corresponding to the user question, and performs filtering through the set filtering criteria.
  • the device 300 includes a service device 200 that selects the device 300 and transmits a user question to the selected response target terminal device 300 to receive a response.
  • the interrogator terminal device 100 and the response target terminal device 300 refer to various personal terminal devices capable of accessing a service through a web or a wireless internet such as a smartphone or a laptop.
  • the wired network service using the wired Internet network will also be possible.
  • the interrogator terminal device 100 and the response target terminal device 300 may be terminals having the same configuration.
  • the terminal of the interrogator terminal may be referred to as the interrogator terminal device 100.
  • the terminal on the response side to be referred to as the response target terminal device (300).
  • the interrogator terminal device 100 may also be a response target terminal device 300 capable of providing a response to a question presented by another interrogator terminal. something to do.
  • the interrogator terminal device 100 transmits an input user question and receives a response corresponding to the user question.
  • the interrogator terminal device 100 may include characteristic information including location information and time information through a predefined question input process, for example, general text input or string selection specified by the service device 200.
  • the user question is transmitted to the service device 200. That is, the interrogator terminal device 100 may generate a user question by selecting one or more of a text input method or a character string designated by the service device 200, and in particular, location information and / or A user question may be generated to include characteristic information related to time information.
  • the interrogator terminal device 100 may transmit a user question generated in the above manner to the service device 200 through wired / wireless communication, and filter the response corresponding to the user question in the service device 200. Through the wired / wireless communication network can be received from the selected response target terminal device 300 through.
  • the interrogator terminal device 100 may directly receive a response corresponding to the user question from the selected response target terminal device 300, or may receive the response corresponding to the user question via the service device 200.
  • the questionnaire terminal device 100 may ask, "How was the weather in Jongno area on May 11, 2011?"
  • the response terminal device located in the Jongno region on May 11, 2011 is selected as the response target device device 300, Accurate weather information for the corresponding time and area may be obtained from the selected response target terminal device 300.
  • the response target terminal device 300 selected by the service device 200 receives a user question generated by the interrogator terminal device 100, generates a response to the user question, and transmits the response to the interrogator terminal. To the device 100.
  • the response target terminal device 300 may receive the user question from the interrogator terminal device 100 via the service device 200 through wired / wireless communication.
  • the response to the user question may be generated by a user's operation of the response target terminal device 300 through an input unit or the like provided in the response target terminal device 300 of the response target terminal device 300. This may be followed by a general text input method.
  • the response to the user question generated in this way may be transmitted to the interrogator terminal device 100 through wired / wireless communication, as described above, to the interrogator terminal device 100 via the service device 200. It may be transmitted or may be directly transmitted to the interrogator terminal device 100 from the response target terminal device 300.
  • the interrogator terminal device 100, the service device 200, and the response target terminal device 300 are directly or indirectly connected through wired / wireless communication, and are not limited to specific wired / wireless communication methods.
  • the service device 200 extracts predefined characteristic information included in a user question received from the interrogator terminal device 100.
  • the service device 200 may ask the user terminal device 100 for a user question including characteristic information including location information and time information through a predefined question input process, for example, general text input or a designated string selection.
  • a predefined question input process for example, general text input or a designated string selection.
  • the service device 200 extracts predetermined characteristic information, that is, location information and time information, through character string analysis included in the user question.
  • the service device 200 "What was the weather in Jongno area on May 11, 2011?”
  • time information “May 11, 2011” and location information “Jongno” are extracted through string analysis of the user question.
  • the service device 200 sets the filtering criteria based on the extracted characteristic information, and selects the response target terminal device 300 by performing filtering on the registered responder terminal devices through the set filtering criteria.
  • the service device 200 sets filtering criteria for selecting the response target terminal device 300 located in the corresponding time zone and region based on the extracted characteristic information, that is, time information and location information included in the user question. Will be set.
  • the service device 200 manages state information including location information for each of a plurality of registered responder terminal devices, and performs filtering on the state information based on the set filtering criteria.
  • the response target terminal device 300 located in a corresponding time zone and region is selected from among a plurality of registered responder terminal devices.
  • the service device 200 selects one or more response target terminal devices 300 corresponding to the filtering criteria, and further generates a responder list having the priority of the response target terminal device 300 suitable for the filtering criteria. do.
  • the service device 200 "What was the weather in Jongno area on May 11, 2011?" If the filtering criteria is set based on the characteristic information including the time information "May 11, 2011” and the location information "Jongno” for the user question, "Jongno” on May 11, 2011 Selecting one or more response target terminal device 300 that was located in the, and set the priority according to the proximity of the selected time and the response target device 300 on the time to generate a list of respondents.
  • the service device 200 transmits the user question to the selected response target terminal device 300 to receive a response corresponding to the user question, and receives the received response from the questioner terminal device 100. To pass on.
  • the service device 200 sequentially transmits the user question according to the priority of the responder list set for the response target terminal device 300 suitable for the filtering criteria.
  • the service device 200 preferentially transmits the user question to the response target terminal device 300 corresponding to the higher rank on the respondent list. Transmission will be sequentially.
  • the service device 200 includes a communication unit 205 for receiving a user question through the interrogator terminal device, a feature information extracting unit 210 for extracting predefined feature information included in the received user question, and extracted features. Set a filtering criterion based on the information, and perform a filtering on the pre-registered responder terminal device through the set filtering criteria to select the response target terminal device 300, and the selected response. It has a configuration that includes a query processing unit 230 for transmitting a user question to the target terminal device 300 to receive a response corresponding to the user question.
  • the communication unit, the feature information extraction unit, the response target selection unit, and the question processing unit are functionally connected to perform the collective intelligence service.
  • the communication unit 205 may be a wired / wireless communication unit.
  • the feature information extraction unit 210 extracts predefined feature information included in a user question received from the interrogator terminal device 100.
  • the feature information extracting unit 210 may ask a user terminal device that includes feature information including location information and time information through a predefined question input process, for example, general text input or a designated string selection. 100).
  • the feature information extractor 210 extracts predetermined feature information, that is, location information and time information, through character string analysis included in the user question.
  • the characteristic information extraction unit 210 "How was the weather in Jongno region on May 11, 2011?”
  • time information “May 11, 2011” and location information “Jongno” are extracted through string analysis of the user question.
  • the response target selection unit 220 sets a filtering criteria based on the extracted characteristic information, and selects the response target terminal device 300 by performing filtering on the registered responder terminal devices through the set filtering criteria. .
  • the response target selection unit 220 filters for selecting the response target terminal device 300 located in the corresponding time zone and region based on the extracted characteristic information, that is, time information and location information included in the user question. Set the criteria.
  • the response target selection unit 220 manages the state information including time-specific location information for a plurality of registered responder terminal devices, and performs filtering on the state information based on the set filtering criteria. As a result, the response target terminal device 300 located in the corresponding time zone and region is selected from among the plurality of registered responder terminal devices.
  • the response target selection unit 220 selects one or more response target terminal devices 300 corresponding to the filtering criteria, and further, selects a list of respondents whose priority is the response target terminal device 300 suitable for the filtering criteria. Will be created.
  • the response target government 220 asked, "How was the weather in Jongno area on May 11, 2011?" If the filtering criteria is set based on the characteristic information including the time information "May 11, 2011” and the location information "Jongno” for the user question, "Jongno” on May 11, 2011 Selecting one or more response target terminal device 300 that was located in the, and set the priority according to the proximity of the selected time and the response target device 300 on the time to generate a list of respondents.
  • the question processing unit 230 transmits the user question to the selected response target terminal device 300 to receive a response corresponding to the user question, and sends the received response to the question terminal device 100. To pass.
  • the question processor 230 sequentially transmits user questions according to the priority of the responder list set for the response target terminal device 300 suitable for the filtering criteria.
  • the question processor 230 preferentially transmits the user question to the response target terminal device 300 corresponding to the higher rank on the respondent list, and if there is no response, sends the user question to the response target terminal device 300 of the lower rank. Transmission will be sequentially.
  • the filtering criteria is set based on the characteristic information included in the user question, and the priority is set by performing filtering on the respondents through the set filtering criteria.
  • FIGS. 3 and 4 the configuration shown in FIGS. 1 and 3 will be described with reference to the corresponding reference numerals.
  • the interrogator terminal device 100 transmits an input user question (S110-S120).
  • the interrogator terminal device 100 includes characteristic information including location information and time information through a predefined question input process, for example, general text input or string selection specified by the service device 200.
  • the user question is transmitted to the service device 200.
  • the service device 200 extracts the predetermined characteristic information included in the user question received from the interrogator terminal device 100 (S130).
  • the service device 200 asks the user terminal device 100 for a user question including characteristic information including location information and time information through a predefined question input process, for example, general text input or a selected character string selection.
  • a predefined question input process for example, general text input or a selected character string selection.
  • the service device 200 extracts predetermined characteristic information, that is, location information and time information, through character string analysis included in the user question.
  • the service device 200 "What was the weather in Jongno area on May 11, 2011?”
  • time information “May 11, 2011” and location information “Jongno” are extracted through string analysis of the user question.
  • the service device 200 sets the filtering criteria based on the extracted characteristic information, and selects the response target terminal device 300 by performing filtering on the registered responder terminal devices through the set filtering criteria. (S140-S150).
  • the service device 200 sets filtering criteria for selecting the response target terminal device 300 located in the corresponding time zone and region based on the extracted characteristic information, that is, time information and location information included in the user question. Will be set.
  • the service device 200 manages state information including location information for each of a plurality of registered responder terminal devices, and performs filtering on the state information based on the set filtering criteria.
  • the response target terminal device 300 located in a corresponding time zone and region is selected from among a plurality of registered responder terminal devices.
  • the service device 200 selects one or more response target terminal devices 300 corresponding to the filtering criteria, and further generates a responder list having the priority of the response target terminal device 300 suitable for the filtering criteria. do.
  • the service device 200 "What was the weather in Jongno area on May 11, 2011?" If the filtering criteria is set based on the characteristic information including the time information "May 11, 2011” and the location information "Jongno” for the user question, "Jongno” on May 11, 2011 Selecting one or more response target terminal device 300 that was located in the, and set the priority according to the proximity of the selected time and the response target device 300 on the time to generate a list of respondents.
  • the service device 200 transmits the user question to the selected response target terminal device 300 to receive a response corresponding to the user question (S160-S170).
  • the service device 200 sequentially transmits the user question according to the priority of the responder list set for the response target terminal device 300 suitable for the filtering criteria.
  • the service device 200 preferentially transmits the user question to the response target terminal device 300 corresponding to the higher rank on the respondent list. Transmission will be sequentially.
  • the interrogator terminal device 100 receives a response corresponding to the user question (S180).
  • the interrogator terminal device 100 receives a response corresponding to the user question from the selected response target terminal device 300 through the filtering operation of the service device 200.
  • the interrogator terminal 100 is, for example, "What was the weather in Jongno area on May 11, 2011?"
  • the response terminal device located in the Jongno region on May 11, 2011 is selected as the response target device device 300, Accurate weather information for the corresponding time and area may be obtained from the selected response target terminal device 300.
  • the predetermined characteristic information included in the user question received from the interrogator terminal device 100 is extracted (S210-S220).
  • the feature information extracting unit 210 includes a user question device including feature information including location information and time information through a predefined question input process, for example, general text input or a designated string selection. 100).
  • the feature information extractor 210 extracts predetermined feature information, that is, location information and time information, through character string analysis included in the user question.
  • the characteristic information extraction unit 210 "How was the weather in Jongno region on May 11, 2011?”
  • time information “May 11, 2011” and location information “Jongno” are extracted through string analysis of the user question.
  • the filtering criteria is set based on the extracted characteristic information, and the response target terminal apparatus 300 is selected by performing filtering on the registered responder terminal apparatuses through the set filtering criteria (S230-S240).
  • the response target selection unit 220 filters to select the response target terminal device 300 located in the corresponding time zone and region based on the extracted characteristic information, that is, time information and location information included in the user question. Set the criteria.
  • the response target selection unit 220 manages the state information including time-specific location information for a plurality of registered responder terminal devices, and performs filtering on the state information based on the set filtering criteria. As a result, the response target terminal device 300 located in the corresponding time zone and region is selected from among the plurality of registered responder terminal devices.
  • the response target selection unit 220 selects one or more response target terminal devices 300 corresponding to the filtering criteria, and further, selects a list of respondents whose priority is the response target terminal device 300 suitable for the filtering criteria. Will be created.
  • the response target government 220 asked, "How was the weather in Jongno area on May 11, 2011?" If the filtering criteria is set based on the characteristic information including the time information "May 11, 2011” and the location information "Jongno” for the user question, "Jongno” on May 11, 2011 Selecting one or more response target terminal device 300 that was located in, and sets the priority according to the proximity of the selected response target terminal device 300 time and location to generate a list of respondents.
  • the user question is transmitted to the selected response target terminal device 300 to receive a response corresponding to the user question, and the received response is transmitted to the interrogator terminal device 100 (S250-S280). ).
  • the question processor 230 sequentially transmits the user question according to the priority of the responder list set for the response target terminal device 300 suitable for the filtering criteria.
  • the question processor 230 preferentially transmits the user question to the response target terminal device 300 corresponding to the higher rank on the respondent list, and if there is no response, sends the user question to the response target terminal device 300 of the lower rank. Transmission will be sequentially.
  • the filtering criteria is set based on the characteristic information included in the user question, and the priority is set by performing filtering on the respondents through the set filtering criteria.
  • the steps of the method or algorithm described in connection with the embodiments presented herein may be implemented directly in hardware, in a software module executed by a processor, or by a combination thereof.
  • the software module may reside in RAM memory, flash memory, ROM memory, EPROM memory, EEPROM memory, registers, hard disk, removable disk, CD-ROM, or any other type of storage medium known in the art.
  • An exemplary storage medium is coupled with the processor, such that the processor can read information from and write information to the storage medium.
  • the storage medium may be integral to the processor.
  • the processor and the storage medium may be included in an ASIC.
  • the ASIC may be included in the user terminal device.
  • the processor and the storage medium may reside as discrete components in a user terminal device.
  • a filtering criterion is set based on the characteristic information included in a user question, and the filtering is performed through the set filtering criterion to select one or more respondents whose priority is set.

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Abstract

L'invention concerne un système de service de renseignement collectif et un procédé associé. L'invention concerne une unité terminale d'interrogateur permettant de générer une question d'utilisateur ; une unité terminale cible de réponse permettant de répondre à la question de l'utilisateur qui a été générée ; et une unité de réponse de service qui reçoit la question de l'utilisateur générée par l'unité terminale de l'interrogateur, qui définit une norme de filtrage pour sélectionner l'unité terminale cible de réponse d'après les informations caractéristiques incluses dans la question de l'utilisateur qui a été reçue, et qui transmet la question de l'utilisateur qui a été reçue à l'unité terminale cible de réponse sélectionnée en fonction de la norme de filtrage ; et par conséquent, qui peut anticiper une réponse efficace à la question de l'utilisateur au moyen du processus de filtrage en délimitant efficacement la cible de la question pour les informations dépendant d'une durée et d'un espace.
PCT/KR2012/003142 2011-05-31 2012-04-24 Système de service de renseignement collectif et procédé associé WO2012165761A2 (fr)

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KR102033435B1 (ko) * 2014-11-19 2019-11-11 한국전자통신연구원 자연어 질의응답 시스템과 방법 및 패러프라이즈 모듈
KR20230135532A (ko) 2022-03-15 2023-09-25 유한회사 닥터다비드 집단지성화 알고리즘을 이용한 정보처리방법
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KR20230155965A (ko) 2022-05-03 2023-11-13 유한회사 닥터다비드 집단 지성을 이용한 정보 처리 시스템 및 그 방법
KR20230156268A (ko) 2022-05-05 2023-11-14 유한회사 닥터다비드 집단 지성을 이용한 정보 처리 시스템 및 그 방법

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JP2009134443A (ja) * 2007-11-29 2009-06-18 Yahoo Japan Corp 情報提供装置、情報提供システム、プログラム及び情報提供方法

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