WO2012151923A1

WO2012151923A1 - Service processing method, device, and system

Info

Publication number: WO2012151923A1
Application number: PCT/CN2011/082537
Authority: WO
Inventors: 孙爱芳; 高冲; 凌志浩; 袁宜峰; 俞文俊
Original assignee: 中兴通讯股份有限公司
Priority date: 2011-09-20
Filing date: 2011-11-21
Publication date: 2012-11-15
Also published as: CN103024828B; CN103024828A

Abstract

The present invention provides a service processing method, device, and system. The method comprises: receiving a service request message sent by a moving user terminal, the service request message being used by the user terminal to request initiation of a service; determining a destination of the movement of the user terminal; instructing a target terminal at the destination to preprocess the service, and sending the preprocessed service to the user terminal upon arrival of the user terminal at the destination. The present invention can reduce the service data amount of the user terminal during service handover, so as to ensure the service continuity of the user terminal and the quality of service.

Description

TECHNICAL FIELD The present invention relates to the field of communications, and in particular to a service processing method, apparatus, and system. BACKGROUND Currently, network switching is performed during the movement of a user terminal. 1 is a schematic diagram of network switching according to the related art. As shown in FIG. 1, when a user terminal is in a current location, a user terminal connects to an access device A, and then accesses a core network, and obtains a service from a service provider; When the terminal moves to the destination, it needs to switch from the access device A to the access device B to obtain the service. In the above network switching process, the service flow path of the user terminal also needs to be switched in real time. However, if the amount of service data of the user terminal is large (for example, the user terminal just establishes a network connection), and the network or the surrounding coordinated terminal switches frequently, the handover may cause a large delay, and may even cause service interruption. SUMMARY OF THE INVENTION The present invention provides a service processing method, apparatus, and system, to at least solve the related art. If a mobile terminal has a large amount of service data, the service switching may cause a large delay, or even cause a service. The problem of interruption. In order to achieve the above object, according to an aspect of the present invention, a service processing method is provided. The service processing method according to the present invention includes: receiving a service request message sent by a mobile user terminal, wherein the service request message is used by the user terminal to request to initiate a service; determining a destination of the user terminal moving; indicating the destination terminal at the destination The pre-processing of the service is performed, and the pre-processed service is sent to the user terminal when the user terminal arrives at the destination. Determining the destination of the user terminal movement includes: obtaining a historical motion rule of the user terminal; acquiring current location information of the user terminal; and predicting a destination of the user terminal moving according to the historical motion rule and the current location information. Determining the destination of the user terminal movement includes: obtaining a destination of the user terminal movement from the location information server, where the location information server is configured to predict the destination of the user terminal movement according to the historical motion rule of the user terminal and the current location information of the user terminal, or A destination for predicting movement of the user terminal according to a current motion rule of the user terminal. Before the pre-processing of the service is performed on the destination terminal that is in the destination, and the pre-processed service is sent to the user terminal, the method further includes: if there are multiple destination terminals in the destination, Select the destination terminal for preprocessing of the service. In the case that there are multiple destination terminals in the destination, the destination terminal for performing pre-processing of the service includes: acquiring capability information of the plurality of destination terminals; determining that the capability information meets the service characteristics of the service, and the destination terminal is the selected destination terminal. . If the destination terminal has multiple destination terminals, the destination terminal for performing the pre-processing of the service includes: sending a service pre-processing request message to the multiple destination terminals, where the service pre-processing request message is used to request the destination terminal. Determining whether to approve the pre-processing of the service according to the task sharing situation; receiving the service pre-processing decision message from the multiple destination terminals, where the service pre-processing decision message is used to indicate whether the destination terminal agrees to perform pre-processing of the service; The pre-processing decision message selects a destination terminal for performing pre-processing of the service. The destination terminal stores the pre-authentication information carried in the service pre-processing request message, where the pre-authentication information is used to establish a trusted connection with the user terminal when the user terminal arrives at the destination. The method further includes: sending the service data of the service to the destination terminal, before performing the pre-processing of the service at the destination terminal, and before the user terminal arrives at the destination, and sending the pre-processed service to the user terminal. After the pre-processing of the service is performed on the destination terminal that is in the destination, and the pre-processed service is sent to the user terminal when the user terminal arrives at the destination, the method further includes: if the user terminal does not arrive within a preset time Destination, the destination terminal releases the pre-processed service. In order to achieve the above object, according to another aspect of the present invention, a service processing apparatus is provided. The service processing apparatus according to the present invention includes: a receiving module, configured to receive a service request message sent by a user terminal in motion, wherein the service request message is used by the user terminal to initiate a service; and the determining module is configured to determine the purpose of the user terminal moving And an indication module, configured to indicate that the destination terminal at the destination performs pre-processing of the service, and sends the pre-processed service to the user terminal when the user terminal arrives at the destination. In order to achieve the above object, according to still another aspect of the present invention, a service processing system is provided. The service processing system according to the present invention includes a service processing device, a mobile user terminal, and a destination terminal at a destination of the user terminal movement, wherein the service processing device includes: a receiving module configured to receive the user terminal a service request message sent by the terminal, where the service request message is used by the user terminal to initiate a service; the indication module is configured to instruct the destination terminal to perform pre-processing of the service, and send the pre-processed service to the user terminal when the user terminal arrives at the destination . The invention performs pre-processing of the service at the destination of the user terminal, and directly provides service provision when the user terminal arrives, thereby reducing the amount of service data of the user terminal when the service is switched, thereby ensuring continuous service of the user terminal. Sex and business quality. BRIEF DESCRIPTION OF THE DRAWINGS The accompanying drawings, which are set to illustrate,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, 1 is a schematic diagram of a network handover according to a related art; FIG. 2 is a flowchart of a service processing method according to an embodiment of the present invention; FIG. 3 is a structural block diagram of a service processing apparatus according to an embodiment of the present invention; 4 is a structural block diagram of a service processing apparatus according to a preferred embodiment of the present invention; FIG. 5 is an interactive flowchart of a service processing method according to a preferred embodiment of the present invention; and FIG. 6 is a structural block diagram of a service processing system according to an embodiment of the present invention. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS It should be noted that the embodiments in the present application and the features in the embodiments may be combined with each other without conflict. The invention will be described in detail below with reference to the drawings in conjunction with the embodiments. The present invention provides a service processing method. FIG. 2 is a flowchart of a service processing method according to an embodiment of the present invention, including the following steps S202 to S206. Step S202: Receive a service request message sent by the user terminal in the mobile, where the service request message is used by the user terminal to request to initiate a service. Step S204, determining a destination of the user terminal moving. Step S206, indicating that the destination terminal at the destination performs pre-processing of the service, and sends the pre-processed service to the user terminal when the user terminal arrives at the destination. In the related art, for a mobile user terminal, if the amount of service data is large, the service switching may cause a large delay, and may even cause service interruption. In the embodiment of the present invention, the service is pre-processed at the destination of the user terminal, and the service is directly provided when the user terminal arrives, thereby reducing the amount of service data of the user terminal during service switching, thereby ensuring the user. Business continuity and quality of service of the terminal. Considering that the user to which the user terminal belongs usually has its own fixed historical motion rules, such as commuting lines, shopping lines, etc., the destination of the user terminal movement can be determined as follows: obtaining the historical motion law of the user terminal; obtaining the current position of the user terminal Information; predict the destination of the user terminal movement based on the historical motion law and the current location information. In the preferred embodiment, the destination of the user terminal is predicted according to the historical motion law and the current location information of the user terminal, and the prediction process is simple and the prediction result is reliable. Further, when determining the destination of the user terminal movement, a location information server dedicated to the location service is added, and the location information server is configured to predict the user terminal movement according to the historical motion rule of the user terminal and the current location information of the user terminal. a destination, or a destination for predicting movement of the user terminal according to a current motion rule of the user terminal. In the preferred embodiment, the location information server can focus on collecting a fixed historical motion law of the user to which the user terminal belongs for a long period of time, thereby providing a more reliable prediction result of the destination. In addition, the location information server may further predict a destination according to a current motion rule of the user terminal. For example, when the user to which the user terminal belongs is riding a high-speed train, the user terminal must gradually perform service switching along the railway line. Therefore, according to the current motion law. Predicted destinations also have high reliability. In addition, before step S206, if there are multiple destination terminals in the destination, the present invention further includes the step of selecting a destination terminal for performing pre-processing of the service. In this step, the destination terminal for processing is selected among the plurality of destination terminals, so that the destination terminal that is more in line with the service requirement can be selected, thereby providing more efficient and reliable service preprocessing for the service. In the case where there are a plurality of destination terminals in the above destination, there are two methods of selecting the destination terminal as follows. Method 1: Select the destination terminal according to the capability information of the destination terminal and the service characteristics of the service. First, the capability information of the plurality of destination terminals is obtained, and then the destination terminal whose capability information satisfies the service characteristics of the service is determined to be the selected destination terminal. The method selects the destination terminal according to the capability information of the destination terminal and the service feature of the service, so that the service can be provided with more reliable service preprocessing. The following description will be given by way of Examples 1 and 2. Example 1, when the service feature is a data transmission feature, the capability information is a data transmission capability, that is, when the service is data transmission, a terminal that matches the data transmission capability of the user terminal needs to be selected. Example 2: When the service feature is multi-terminal collaborative display, the capability information is the service display capability. That is, when the service is displayed for multi-terminal collaboration, the terminal having the corresponding service display capability needs to be selected. It should be noted that the foregoing examples 1 and 2 are only used as an example. In practical applications, the correspondence between the capability information and the service features existing in any prior art should be included in the protection scope of the present invention. Method 2: Select the destination terminal according to the task sharing situation of the destination terminal. The service pre-processing request message is sent to the multiple destination terminals, where the service pre-processing request message is used to request the destination terminal to determine whether to approve the pre-processing of the service according to the task sharing situation; The decision message, where the service pre-processing decision message is used to indicate whether the destination terminal agrees to perform pre-processing of the service; and according to the service pre-processing decision message, select a destination terminal for performing pre-processing of the service. The method selects the destination terminal according to the task sharing situation of the destination terminal, so that the multiple destination terminals can share the tasks more evenly, thereby providing more efficient service preprocessing for the service. In the second method, the destination terminal stores the pre-authentication information carried in the service pre-processing request message, where the pre-authentication information is the end-to-end authentication information between the user terminal and the destination terminal. Used to establish a trusted connection with the user terminal when the user terminal arrives at the destination. In the preferred embodiment, the destination terminal stores the pre-authentication information to establish a trusted connection with the user terminal, thereby ensuring service security and service reliability of the user terminal. It should be noted that the mutual discovery mode between the user terminal and the destination terminal may be that the user terminal sends a broadcast message, and the destination terminal responds; or the destination terminal sends a broadcast message, and the user terminal responds; the manner of mutual discovery is not limited thereto. Preferably, before the step S206, the method further includes: sending the service data of the service to the destination terminal. In the preferred embodiment, the service data may be directly sent by the service provider to the destination terminal, or may be forwarded by the service provider to the destination terminal via the service management platform. It should be noted that, in the case of forwarding by the service management platform, the service management platform can perform distribution control on the service data. Preferably, after step S206, if the user terminal does not reach the destination within a preset time, the destination terminal releases the pre-processed service, which can save resources of the destination terminal. It should be noted that the steps shown in the flowchart of the accompanying drawings may be performed in a computer system such as a set of computer executable instructions, and, although the logical order is shown in the flowchart, in some cases, The steps shown or described may be performed in an order different than that herein. The embodiment of the invention further provides a service processing device, which can be used to implement the foregoing service processing method. FIG. 3 is a structural block diagram of a service processing apparatus according to an embodiment of the present invention. As shown in FIG. 3, the method includes a receiving module 32, a determining module 34, and an indicating module 36. The structure is described in detail below. The receiving module 32 is configured to receive a service request message sent by the user terminal in the mobile, where the service request message is used by the user terminal to initiate a service, and the determining module 34 is connected to the receiving module 32, and is configured to determine a destination of the user terminal moving; The indicating module 36 is connected to the determining module 34, and is configured to instruct the destination terminal at the destination determined by the determining module 34 to perform pre-processing of the service, and send the pre-processed service to the user terminal when the user terminal reaches the destination. It should be noted that the service processing device described in the device embodiment corresponds to the foregoing method embodiment, and the specific implementation process has been described in detail in the method embodiment, and details are not described herein again. The implementation process of the embodiment of the present invention will be described in detail below with reference to examples. 4 is a structural block diagram of a service processing apparatus according to a preferred embodiment of the present invention. As shown in FIG. 4, the system includes: a service provider 41, a service management platform 42, a terminal location information server 43, a destination terminal 44, and a user terminal 45. And terminal capability information server 46. The structure is described in detail below. The service provider 41 provides services for the user terminal 45 and the destination terminal 44. Business provider if needed

The service pre-processing decision information of the service management platform 42 can be received, and the service is divided and distributed according to the decision. The service management platform 42 receives the service request of the user terminal 45, and performs a service pre-processing decision according to the service feature and the location information; if necessary, the service management platform 42 generates a service pre-processing request and sends it to the destination terminal 44; the service management platform 42 The service management platform 42 may be a server located on the core network side or a personal area network center on the user side. The terminal location information server 43 is responsible for collecting and maintaining location information of the terminal, where the location information includes at least current location information, location information of a certain period of time, historical path law information, and the like; the location information collection may be automatically reported by the terminal, It can be that the server actively obtains from the terminal. The destination terminal 44 is located at the destination of the user terminal 45 and provides services for the user terminal 45, including the ordinary terminal and the access device. The destination terminal 44 may be a fixed terminal or a mobile terminal. The user terminal 45 initiates a service request and receives service data. The terminal capability information server 46 is responsible for collecting and maintaining the capability information of the terminal, and the capability information includes at least the network connection capability, the multimedia presentation capability, the computing capability, the storage capability, and the like of the terminal; the collection of the capability information may be automatically reported by the terminal, or may be The server actively obtains from the terminal. 5 is an interaction flow diagram of a service processing method in accordance with a preferred embodiment of the present invention. As shown in FIG. 5, the following steps S501 to S513 are included. In step S501, the user terminal 45 transmits the location information to the terminal location information server 43. In this step, the location information of the user terminal 45 may be determined by a positioning device (such as a GPS or the like) carried by the user terminal 45, or may be determined by the network location or the surrounding terminal where the user terminal is located; the location information may be sent by the user terminal. The report is actively reported periodically, and can also be reported by the service management platform 42 before being reported. In step S502, the destination terminal 44 transmits the location information to the terminal location information server 43. In this step, the processing method for the destination terminal 44 to transmit the location information is consistent with the user terminal 45, that is, as described in step S501. In step S503, the user terminal 45 transmits the capability information to the terminal capability information server 46. In this step, the terminal capability information includes at least the network connection capability, the multimedia presentation capability, the computing capability, and the storage capability of the terminal. The terminal capability information may be reported by the user terminal or may be reported by the service management platform. In step S504, the destination terminal 44 transmits the capability information to the terminal capability information server 46. In this step, the processing method for the destination terminal 44 to transmit the capability information is consistent with the user terminal 45, that is, as described in step S503. Step S505, the user terminal 45 sends a service request to the service management platform 42, and the service management platform 42 processes the service request. In this step, the service request of the user terminal 45 may carry the service pre-processing request information. When carrying the service pre-processing request information, the service management platform 42 needs to perform the service pre-processing first decision; if the service request does not carry the service pre-processing request information, the service management platform 42 should first judge according to the service feature and the user terminal location information. Whether business pre-processing decisions are required. For example, when the service feature is a large amount of data and the location of the user terminal 45 changes frequently, the service environment 42 needs to perform a service pre-processing decision, and notify the user terminal 45 to obtain the consent of the user terminal 45. Next, the first decision of business preprocessing. Step S506, the service management platform 42 acquires the user terminal location information and the destination terminal location information of the at least one destination from the terminal location information server 43 before performing the service pre-processing first decision. The terminal location information includes current location information of the terminal and location information of a certain period of time in the past; the location of the past time The information may also include long-term movement rules of the user terminal, such as off-duty lines, shopping lines, and the like. Determining at least one destination according to the location information of the user terminal, the destination may be predicted and provided by the terminal location information server 43, or may be predicted by the user management platform after acquiring the location information of the user terminal; The management platform 42 queries the terminal location information server 43 for the terminal at the destination to obtain a first destination terminal list. In step S507, the service management platform 42 acquires the capability information of the destination terminal 44 in the first destination terminal list according to the terminal capability information server 46. Step S508, the service management platform 42 performs a service pre-processing first decision, obtains a second destination terminal list, and initiates a service pre-processing request to the second destination terminal. The first step of the service pre-processing refers to the process of determining, by the service management platform, the available second destination terminal list according to the service feature, the user terminal capability, the first destination terminal list, and the capabilities thereof. For example, when the service is data transmission, it is required to find a terminal that matches the connection capability of the user terminal at the destination; when the service is displayed for multi-terminal collaboration, it is necessary to find the terminal with the corresponding service display capability at the destination. If the number of the second destination terminals is large, the preferred terminal may be selected, for example, the terminal with the best matching capability is selected, and a new second destination terminal list is obtained. The service pre-processing request includes at least pre-authentication information, capability invocation information, task-sharing information, pre-processing time, and the like, and is sent by the service management platform to each terminal in the second destination terminal list. The pre-authentication information refers to end-to-end authentication information between the user terminal and the destination terminal. With the pre-authentication information, the user terminal can directly establish a trusted connection with the destination terminal after reaching the destination. The capability call information refers to the capability of the destination terminal to be used. For example, in the data download service, the network connection capability and the storage capability of the destination terminal are required, and the multimedia display capability of the destination terminal is required in the multimedia display service. Task sharing information is a further supplement to the capability call information, such as the specific data download amount in the data download service, the video/audio display task and the data amount specifically undertaken in the multimedia display service. The pre-processing time means that if the user terminal fails to reach the destination within this time and obtains the service from the destination terminal, the destination terminal will release the reserved capability and resources. Step S509: After receiving the service pre-processing request, the second destination terminal performs a second service pre-processing decision, and feeds the processing result to the service management platform 42. The second service pre-processing decision refers to a process in which the second destination terminal adjusts and determines task sharing information according to its own situation; the processing result of the second destination terminal includes at least whether to approve the capability call, and if agreed, the destination terminal stores Pre-certification information. In step S510, the service management platform 42 determines the third destination terminal list and its capability invocation information, task sharing information, and the like according to the processing result of the second destination terminal, and notifies the user terminal 45. In step S511, the service management platform 42 sends the service request of the user terminal 45 to the service provider 41 together with the third destination terminal list, the capability call information, the task sharing information, etc., or only sends the service request to the service provider 41. When the service is delivered through the service management platform 42, the service management platform 42 performs distribution control on the service data flow. In step S512, the service provider 41 provides the service. The service provider 41 can directly send the service data to the third destination terminal, and can also send the service data to the service management platform 42, which is controlled by the service management platform 42 and forwarded to the third destination terminal. Step S513, the third destination terminal sends the service data to the user terminal 45. In this step, when the user terminal 45 arrives at the destination, the third destination terminal and the user terminal 45 establish a network connection according to the pre-authentication information. The manner in which the user terminal 45 and the third destination terminal discover each other may be that the user terminal 45 sends a broadcast message, and the destination terminal 44 responds; or the destination terminal 44 sends a broadcast message, and the user terminal 45 responds; this. In addition, if the user terminal 45 fails to reach the destination within the service pre-processing time and acquires the service from the destination terminal 44, the destination terminal 44 will release the reserved capabilities and resources. The embodiment of the invention also provides a service processing system. 6 is a structural block diagram of a service processing system according to an embodiment of the present invention. As shown in FIG. 6, the service processing device 62, the mobile user terminal 64, and the destination terminal 66 at the destination of the user terminal movement are processed. Device 62 includes a receiving module 622 and an indicating module 624. The structure is described in detail below. The receiving module 622 is configured to receive a service request message sent by the user terminal, where the service request message is used by the user terminal to initiate a service, and the indication module 624 is connected to the receiving module 622, and is configured to instruct the destination terminal to perform the service request received by the receiving module 622. The pre-processing of the message-initiated service, and the pre-processed service is sent to the user terminal when the user terminal arrives at the destination. In summary, according to the above embodiments of the present invention, a service processing method, apparatus and system are provided. Therefore, the amount of service data of the user terminal during service switching can be reduced, thereby ensuring service continuity and service quality of the user terminal. Obviously, those skilled in the art should understand that the above modules or steps of the present invention can be implemented by a general-purpose computing device, which can be concentrated on a single computing device or distributed over a network composed of multiple computing devices. Alternatively, they may be implemented by program code executable by the computing device, such that they may be stored in the storage device by the computing device, or they may be separately fabricated into respective integrated circuit modules. Blocks, or a plurality of modules or steps in them, are implemented as a single integrated circuit module. Thus, the invention is not limited to any specific combination of hardware and software. The above is only the preferred embodiment of the present invention, and is not intended to limit the present invention, and various modifications and changes can be made to the present invention. Any modifications, equivalent substitutions, improvements, etc. made within the spirit and scope of the present invention are intended to be included within the scope of the present invention.

Claims

Claim

1. A business processing method, comprising:

Receiving a service request message sent by the user terminal in the mobile, where the service request message is used to request to initiate a service;

Determining a destination of the user terminal moving;

The destination terminal at the destination is instructed to perform pre-processing of the service, and the pre-processed service is sent to the user terminal when the user terminal arrives at the destination.

The method according to claim 1, wherein determining the destination of the user terminal to move comprises: acquiring a historical motion rule of the user terminal;

Obtaining current location information of the user terminal;

And predicting a destination of the user terminal to move according to the historical motion law and the current location information.

3. The method according to claim 1, wherein determining the destination of the user terminal movement comprises: acquiring a destination of the user terminal movement from a location information server, wherein the location information server is configured to be based on the user The historical motion rule of the terminal and the current location information of the user terminal predicts a destination of the user terminal movement, or is used to predict a destination of the user terminal movement according to a current motion rule of the user terminal.

4. The method according to claim 1, wherein the pre-processing of the service is performed on a destination terminal indicating the destination, and the pre-processed service is to be performed when the user terminal arrives at the destination Before being sent to the user terminal, the method further includes: selecting, in the case where the destination has multiple destination terminals, a destination terminal for performing pre-processing of the service.

The method according to claim 4, wherein, in the case that the destination has multiple destination terminals, selecting a destination terminal for performing pre-processing of the service includes:

Obtaining capability information of the plurality of destination terminals;

The destination terminal that determines that the capability information satisfies the service feature of the service is the selected destination terminal. The method according to claim 4, wherein, in the case that the destination has a plurality of destination terminals, the destination terminal for performing pre-processing of the service includes:

Sending a service pre-processing request message to the plurality of destination terminals, where the service pre-processing request message is used to request the destination terminal to determine whether to agree to perform pre-processing of the service according to the task sharing situation;

Receiving a service pre-processing decision message from the multiple destination terminals, where the service pre-processing decision message is used to indicate whether the destination terminal agrees to perform pre-processing of the service;

Determining, according to the service pre-processing decision message, a purpose end for performing pre-processing of the service

The method according to claim 6, wherein, in a case that the destination terminal agrees to perform pre-processing of the service, the destination terminal stores pre-authentication information carried in the service pre-processing request message, where The pre-authentication information is used to establish a trusted connection with the user terminal when the user terminal arrives at the destination. The method according to any one of claims 1 to 7, wherein the pre-processing of the service is performed at a destination terminal indicating that the destination is located, and the user terminal is to be After the pre-processed service is sent to the user terminal, the method further includes: if the user terminal does not reach the destination within a preset time, the destination terminal releases the pre-processed service. A service processing device includes:

a receiving module, configured to receive a service request message sent by the user terminal in the mobile, where the service request message is used by the user terminal to initiate a service;

a determining module, configured to determine a destination of the user terminal to move;

And an indication module, configured to indicate that the destination terminal at the destination performs pre-processing of the service, and sends the pre-processed service to the user terminal when the user terminal arrives at the destination. A service processing system, comprising: a service processing device, a mobile user terminal, and a destination terminal at a destination of the user terminal movement, wherein the service processing device comprises:

a receiving module, configured to receive a service request message sent by the user terminal, where the service request message is used by the user terminal to initiate a service;

The indication module is configured to instruct the destination terminal to perform pre-processing of the service, and send the pre-processed service to the user terminal when the user terminal arrives at the destination.