WO2012146088A1

WO2012146088A1 - Missed call notification device and method

Info

Publication number: WO2012146088A1
Application number: PCT/CN2012/072010
Authority: WO
Inventors: 刘志远
Original assignee: 中兴通讯股份有限公司
Priority date: 2011-04-29
Filing date: 2012-03-06
Publication date: 2012-11-01
Also published as: CN102761839A

Abstract

Disclosed are a missed call notification device and method. The device comprises: an account setting module (102), for setting an associated instant messaging software account for a terminal according to an operation of a user; a state detection module (104), for detecting, when a missed call occurs, whether the instant messaging software account associated with a called terminal is in a use state; and a missed call notification module (106), for sending missed call notification information of the missed call to the instant messaging software account in the use state. The technical solution of the present invention solves the problem of possible delayed transfer of missed call notification information of the existing missed call notification function, so that a user can always receive missed call notification information in time.

Description

TECHNICAL FIELD The present invention relates to the field of communications, and in particular to a missed call prompting apparatus and method. BACKGROUND OF THE INVENTION On a mobile communication network, when the called user is not connected, such as busy, shutdown, no network, network congestion or other reasons, the missed call prompting system will prompt the user to make a missed call. The reminder method is mainly through SMS or phone. It has the following disadvantages:

1. The user cannot be notified that the call is abnormal. Nowadays, fraudulent gangs or illegal enterprises often call the mobile phone user group. When the phone is connected, the ringing tone hangs up and leaves a missed call on the user's mobile phone. Users may find fraudulent traps, spam advertisements, etc. after they have missed calls, and they will lose their phone bills. If you don't fight back, you can worry about missing important calls. Seriously affect the user experience and the legitimate rights and interests of users.

2. May not be communicated to the user in time. If the user temporarily does not use this number for some reason (such as abroad), he will not receive a reminder message and will not be able to receive a reminder call. SUMMARY OF THE INVENTION The present specification discloses a missed call prompting apparatus and method to solve at least one of the above problems. According to an embodiment of the present invention, a missed call prompting apparatus is provided, including: an account setting module, configured to set an associated instant messaging software account for the terminal according to a user operation; and a state detecting module configured to: when a missed call occurs, Detecting whether the instant messaging software account associated with the called end is in use; the missed call prompting module is configured to send the missed missed prompt information to the instant messaging software account in use state. Preferably, the device further includes: an abnormality determining module, configured to determine, when a missed call occurs, whether the time between when the call is connected to the calling end and the on-hook is less than or equal to a preset threshold, and if less than or equal to, the missed call is determined. For abnormal omissions, add the judgment result to the missed message. Preferably, the device further includes at least one of the following: a short message feedback module, configured to send the instant messaging software account associated with the called end and/or its status information to the calling end by using a short message or a multimedia message when the missed call occurs The voice feedback module is configured to convert the instant messaging software account associated with the called end and/or its status information into voice for transmission to the calling party when the missed call occurs. Preferably, the device further includes: a list setting module, configured to establish a feedback list according to the operation of the user, and determine whether the calling end is on the feedback list when the missed call occurs, and if yes, trigger the short message feedback module and/or Or the voice feedback module works. Preferably, the device further includes: a default prompting module, configured to send the missed call prompt information to the preset default instant messaging when the missed call occurs and the instant messaging software account associated with the called end is not in use. The software account is directly and/or sent to the called party via SMS or MMS. According to an embodiment of the present invention, a method for prompting a missed call is further provided, including: setting an associated instant messaging software account for the terminal according to a user operation; detecting an instant messaging software account associated with the called terminal when a missed call occurs; Whether it is in the use state; Send the missed call miss message to the instant messaging software account in use state. Preferably, before detecting whether the instant messaging software account associated with the called end is in the use state, the method further includes: determining, when the missed call occurs, whether the time between when the call is connected to the calling end and the on-hook is less than or equal to a preset threshold If it is less than or equal to, it is judged that the missed call is an abnormal missed call, and the judgment result is added to the missed call prompt information. Preferably, after the missed missed call prompt information is sent to the instant messaging software account in use state, the method further includes at least one of the following: an instant messaging software account associated with the called end by using a short message or a multimedia message. Or the status information is sent to the calling end; the instant messaging software account and/or its status information associated with the called end is converted into a voice and sent to the calling end for playing. Preferably, before the sending the instant messaging software account associated with the called end and the status information thereof to the calling end, the method further includes: determining whether the calling end is on the preset feedback list, and if yes, allowing the The instant messaging software account associated with the called end and its status information are sent to the calling party. Preferably, after detecting whether the instant messaging software account associated with the called end is in the use state, the method further includes: sending the missed call prompt information to the preset when the instant messaging software account associated with the called end is not in the use state. The default instant messaging software account is sent directly to the called party via SMS and/or MMS. Through the invention, the instant messaging software account set for the terminal is used to send the missed call prompt information of the terminal to the associated instant messaging software account in the use state, and the existing missed call prompt function may be missed. The problem that the information is not delivered in time is prompt, so that the user can always receive the missed message promptly. BRIEF DESCRIPTION OF THE DRAWINGS The accompanying drawings, which are set to illustrate,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, BRIEF DESCRIPTION OF THE DRAWINGS In the drawings: FIG. 1 is a block diagram showing the structure of a missed call prompting apparatus according to an embodiment of the present invention; FIG. 2 is a block diagram showing the structure of a missed call prompting apparatus according to a preferred embodiment of the present invention; FIG. 4 is a schematic flowchart of a missed call prompt function according to an example of the present invention; FIG. 5 is a flow chart of using a missed call prompting device according to a preferred embodiment of the present invention; FIG. FIG. 6 is a schematic diagram showing the functional division and mutual relationship of the missed call prompting apparatus according to an example of the present invention; FIG. 7 is a flowchart of the missed call prompting method according to an embodiment of the present invention; FIG. 8 is a preferred embodiment of the present invention. A flowchart of a missed call prompting method of an embodiment. BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, the present invention will be described in detail with reference to the accompanying drawings. It should be noted that the embodiments in the present application and the features in the embodiments may be combined with each other without conflict. 1 is a block diagram showing the structure of a missed call prompting apparatus according to an embodiment of the present invention. As shown in FIG. 1 , the missed call prompting apparatus according to the embodiment of the present invention includes: an account setting module 102 configured to set an associated instant messaging software account for the terminal according to the user's operation; and the state detecting module 104 is connected to the account setting module 102. And being configured to detect whether the instant messaging software account associated with the called end is in a use state when the missed call occurs; the missed call prompting module 106 is connected to the state detecting module 104, and is configured to send the missed missed call prompt information. Go to the instant messaging software account in use. At present, instant messaging software is widely used. When a missed call occurs, users are likely to use instant messaging software, such as mobile Fetion, QQ, MSN, Yahoo Message, etc., but because the terminal is not around or not noticed, The missed message is received in time, or the missed message cannot be received because the number is not used temporarily. The above-mentioned missed call prompting device fully utilizes the condition that the instant messaging software is widely used, and combines the missed call prompt function with the instant messaging software based on the core network, thereby solving the above problem, and making the missed call prompt message more Reliable and timely to the user. When a user holds multiple instant messaging software accounts, they can all be set to the instant messaging software account associated with their terminal, thereby further ensuring that the missed prompt message can be successfully transmitted. Preferably, as shown in FIG. 2, the missed call prompting apparatus according to the preferred embodiment of the present invention may further include: an abnormality determining module 108 connected to the state detecting module 104, configured to determine that the call is connected to when the missed call occurs. Whether the time between the calling end and the on-hook is less than or equal to the preset threshold. If it is less than or equal to, the missed call is abnormally missed, and the judgment result is added to the missed call prompt information. The setting of the abnormality determining module 108 enables the user to initially determine from the missed call prompt information whether the call is a malicious call, thereby avoiding loss. At present, the main feature of a malicious call is that after the phone is connected, in a short time, for example, after the ringing sound is heard, the calling party hangs up actively. Therefore, a threshold can be set (the value is set according to the specific situation), and statistics are collected. The time between when the call is connected and when the calling end hangs up, compared with the threshold, if it is less than or equal to the threshold, it can be initially determined that the call is a malicious call, and then the judgment result is added to the missed call message, so that the user This situation can be known in the first time. Of course, the missed message also contains general missed messages, including the calling number (number), the called number (number), and the calling time. Preferably, as shown in FIG. 2, the missed call prompting apparatus according to the preferred embodiment of the present invention may further include at least one of the following: the short message feedback module 110 is connected to the missed call prompting module 106, and is set to be in the event of a missed call. The instant messaging software account associated with the called end and/or its status information is sent to the calling terminal through a short message or a multimedia message; the voice feedback module 112 is connected to the missed call prompting module 106, and is set to be in the event of a missed call, The instant messaging software account associated with the called end and/or its status information is converted into a voice and sent to the calling party for playback. The setting of the associated instant messaging software account not only makes the communication of the missed call message more reliable and timely, but also enables the missed call prompting device to adopt a more active means to help the calling user contact the called user. When the message occurs, the missed call prompting device may send the instant messaging software account associated with the called end to the calling end, so that the calling user is informed of other methods of contacting the called user, and further, each instant messaging software account can be queried. Status, including: Whether it is in use (whether it is logged in), whether the login status is idle, busy, or away. Whether there is automatic reply content, etc., and the status information is sent to the calling end, so that the calling user can try these contact methods more specifically, thereby improving the efficiency of contacting the called user and further improving the user experience. Of course, it is also possible to prompt only the calling user to associate the status information of the instant messaging software account. Preferably, as shown in FIG. 2, the missed call prompting apparatus according to the preferred embodiment of the present invention may further include: a list setting module 114 connected to the short message feedback module 110 and/or the voice feedback module 112, configured to operate according to the user A feedback list is established, and it is determined whether the calling end is on the feedbackable list when the missed call occurs, and if so, the short message feedback module 110 and/or the voice feedback module 112 are triggered to work. In reality, in terms of security, the average user does not want anyone to obtain the instant messaging software account that he or she has associated with his own terminal. The list setting module 114 is to solve this problem. The user can create a feedback list, that is, a white list, and only send the associated instant messaging software account and its status information to the calling user when they are on the white list. In the specific implementation process, the SMS feedback module 110 and the voice feedback module 112 may be triggered, and of course, it is also possible. Preferably, as shown in FIG. 2, the missed call prompting apparatus according to the preferred embodiment of the present invention may further include: a default prompting module 116 connected to the state detecting module 104, configured to be present in the missed call and associated with the called end. When the instant messaging software account is not in use, the missed call prompt information is sent to the preset default instant messaging software account and/or sent directly to the called end via SMS or MMS. When the missed call occurs and the instant messaging software account associated with the called end is not in use, the missed call prompt message still needs to be delivered. At this time, the missed call prompt information can be sent to the preset default instant messaging. On the software account, the default account is set by the user, and is generally the account most commonly used by the user, so that the user can see the missed message in time. Further, the user may be selected to simultaneously remind the user through the existing missed call reminding function, that the missed call prompt information is directly sent to the called party through the short message or the multimedia message. In fact, in the process of sending all the missed call prompt information, the selection is All exist. The above preferred embodiments will be described in detail below with reference to examples and FIGS. 3 to 6. 3 is a block diagram showing the structure of a missed call prompting system using a missed call prompting device in accordance with a preferred embodiment of the present invention. As shown in FIG. 3, the service between the missed call prompting device and the mobile terminal according to the preferred embodiment of the present invention is mainly implemented through a core network. In addition to being connected to the short message/MMS platform, the device can also communicate with QQ, Fetion, and the like. The software communicates. This example uses the system shown in Figure 3 as the basis for implementation. 4 is a triggering flow diagram of an abnormal missed call alert function in accordance with an example of the present invention. Since the abnormal missed call prompt function belongs to an additional function or a value-added service, it is not necessary, and it can be attached to the present Some of the missed call prompt functions may also be added to the missed call prompt function proposed by the present invention. Therefore, in the specific implementation process, the user wants to obtain information about whether the missed call is abnormally missed in the missed call prompt message. The function must be registered and triggered, which is reflected in the specific implementation process, that is, the MSC (Mobile Switching Center) needs to obtain the abnormal missed call prompt function of the user. As shown in FIG. 4, the method includes the following steps: Step S402: When the user accesses, the MSC requests user information from the HLR (Home Location Register), including whether to subscribe to the CFQ (Call Forward Questioned) service.

(ie, abnormally missed call service); Step S404, the HLR returns to the MSC whether the user subscribes to the CFQ service; Step S406, when the MSC recognizes that there is a phone call to the user, and the caller hangs up within the set time after ringing The call is forwarded, and the service code of the missed call prompt service is forwarded to access the missed call prompting system. After the abnormal missed call prompt function is triggered, the flow of the missed call prompting device according to the preferred embodiment of the present invention is performed on the basis of the system shown in FIG. 3, as shown in FIG. 5, including the following steps: S502, after the user applies for the service, preset the user instant messaging software and the corresponding account and response prompt setting through the maintenance interface, the customer service system, or the short message; and step S504, the missed call prompting device detects that the missed call prompt information needs to be sent. Step S506, determining whether to send the message to the user's instant messaging software account, if not, proceeding to step S526, according to the existing mode processing, directly sending the short message to notify the user that the missed call or abnormal missed call information, if yes, enter Step S508; Step S508, determining whether it is necessary to detect whether the user logs in to the timely communication software, and if not, proceeding to step S514, directly sending the message to the user account of the default instant messaging software to notify the user of the missed call or the abnormal missed call information, If yes, go to step S510; step S510, query whether the user logs in to the instant If the user is not logged in, the process proceeds to step S514, and the message is directly sent to the account of the user under the default instant messaging software. If the user logs in to the instant messaging software, the process proceeds to step S516. Step S514, the message is sent to the default instant. The account of the user under the communication software notifies the user of the missed call or abnormal missed call information; Step S516, sending a message to the account under the user's online instant messaging software, notifying the user of the missed call or the abnormal missed call information, the information including the calling number and the calling time, and if the abnormal missed call includes the reminding information, Step S518, determining whether to send a prompt short message to the calling party, if yes, proceeding to step S520, sending a short message to the calling user prompting the calling user to call the instant message that the called user is currently logged in. Software, and status on the instant messaging software, if not, proceed directly to step S522; step S520, send a short message to the calling user to prompt the calling user to call the instant messaging software that the called user is currently logged into, and a state on the instant messaging software; step S522, determining whether to play a voice prompt to the calling party, if yes, proceeding to step 524; step S524, playing a voice prompt to the calling party, the voice prompting content including the called user currently called The instant messaging software that is logged in, as well as the status and instant messaging software on the instant messaging software The automatic reply information is set; Step S526, according to the existing mode, directly sending a short message to notify the user of the missed call or the abnormal missed call information. According to the above process, various functions of the missed call prompting device according to an example of the present invention are presented, and FIG. 6 is a schematic diagram showing the functional division and mutual relationship of the missed call prompting device according to an example of the present invention, that is, from the functional point of view, according to an example of the present invention The missed call prompting device is divided and shows the relationship between functions, and the above preferred embodiment is further explained. The above preferred embodiments are exemplarily described below based on several application examples. Example 1: User A dials the call of User B. After the phone rings, User A hangs up. The B user applies for the service, and sets the instant messaging contact mode to QQ and Fetion, and the A user dials the B subscriber number. When the B user logs in to Fetion:

1) The missed call prompting device finds that a prompt message needs to be sent to user B. 2) The missed call prompting device detects that the user is currently on the Fetion, and therefore sends a prompt message to the user on the Fetion account, the content including the calling number and the reminder for the abnormal missed call. User A dials the call of User B. After the phone rings, User A hangs up actively, and B user applies for the service, and the SMS notification is set:

1) The missed call prompting device finds that a prompt message needs to be sent to user B.

2) The missed call prompting device sends a short message to user B. The content is number A. On X X X X X X gives you a call, and then hangs up after the sound, it may be a scam call, please note. Example 3: User A dials the call of User B. User B is not turned on but QQ is online, and the setting is busy. The automatic reply setting is "Meeting, no emergency", B user has applied for this service, set The QQ account information is set, and the A user is set as the whitelist number, and the status of the instant messaging software is set for the whitelist to play the voice notification: 1) The missed call prompting device finds that the user B needs to send the prompt message.

2) The missed call prompting device queries the user B's current QQ online, and sends a prompt message to the user B's QQ account. At the same time, the voice is played to the user A, and the voice content includes the current QQ online of the user B, which is in a busy state, and the automatic reply is "in a meeting, not an emergency". FIG. 7 is a flowchart of a missed call prompting method according to an embodiment of the present invention. As shown in FIG. 7, the missed call prompting method according to the embodiment of the present invention includes: Step S702: Set an associated instant messaging software account for the terminal according to the user's operation; Step S704, when the missed call occurs, detecting the associated caller end Whether the instant messaging software account is in the use state; step S706, sending the missed call miss message to the instant messaging software account in use state. The above-mentioned missed call prompting method fully utilizes the condition that the instant messaging software is widely used, and combines the missed call prompt function with the instant messaging software, so that the missed call prompt message can be more reliably and timely conveyed to the user. Preferably, as shown in FIG. 8, before detecting whether the instant messaging software account associated with the called end is in the use state, the missed call prompting method according to the preferred embodiment of the present invention further includes: In step S804, when a missed call occurs, it is determined whether the time between when the call is connected and when the calling end is on-hook is less than or equal to a preset threshold. If it is less than or equal to, the missed call is abnormally missed, and the judgment result is added to the leak. In the message prompt message. That is, on the basis of the scheme shown in FIG. 7, the above steps (corresponding adjustment numbers) are added between step S702 and step S704. At present, the main feature of a malicious call is that after the phone is connected, in a short time, for example, after the ringing sound is heard, the calling party hangs up actively. Therefore, a threshold can be set (the value is set according to the specific situation), and statistics are collected. When the call is connected to the time when the calling end hangs up, compare it with the threshold. If it is less than or equal to the threshold, it can preliminarily determine that the call is a malicious call, and then add the judgment result to the missed call message to make the user This situation can be known in the first time to avoid losses. Preferably, as shown in FIG. 8, after the missed call prompt information is sent to the instant messaging software account in the use state, the missed call prompting method according to the preferred embodiment of the present invention further includes: Step S814, The short message or multimedia message sends the instant messaging software account and/or its status information associated with the called end to the calling terminal; step S816, converting the instant messaging software account and/or its status information associated with the called end into voice sending Play to the calling party. The setting of the associated instant messaging software account not only makes the message of the missed call message more reliable and timely, but also makes the missed call prompt method adopt a more active means to help the calling user contact the called user. When the message occurs, the instant messaging software account associated with the called end can be sent to the calling end, so that the calling user can learn other methods of contacting the called user, and further, the status of each instant messaging software account can be queried, including: Whether it is in use (whether it is logged in), whether the login status is idle, busy or away, whether there is content for automatic reply, etc., and sends the status information to the calling party, so that the calling user can try these contacts more specifically. The method improves the efficiency of contacting the called user and further improves the user experience. Of course, it is also possible to prompt only the calling user to associate the status information of the instant messaging software account. It should be noted that, in the specific implementation process, step S814 and step S816 may be performed one by one to achieve the above purpose. Of course, both of them may be performed. Preferably, as shown in FIG. 8, before the step S814 and/or the step S816, the missed call prompting method according to the preferred embodiment of the present invention further includes: Step S812: determining whether the calling end is on the preset feedback list If yes, the instant messaging software account associated with the called end and its status information are allowed to be sent to the calling party. In reality, for security reasons, the average user will not want anyone to get the instant messaging software account that they have set up with their own terminal. For this reason, the user can create a feedback list, ie whitelist. Only when the calling user is on the white list, will the associated instant messaging software account and its status information be sent. Preferably, as shown in FIG. 8, when the instant messaging software account associated with the called end is not in the use state, the missed call prompting method according to the preferred embodiment of the present invention further includes: Step S810, sending the missed call prompt information Send it to the called party directly to the preset default instant messaging software account or via SMS and/or MMS. When the missed call occurs and the instant messaging software account associated with the called end is not in use, the missed call prompt message still needs to be delivered. At this time, the missed call prompt information can be sent to the preset default instant messaging. On the software account, the default account is set by the user, and is generally the account most commonly used by the user, so that the user can see the missed message in time. Further, the user may be selected to simultaneously remind the user through the existing missed call reminding function, that the missed call prompt information is directly sent to the called party through the short message or the multimedia message, in fact, in the process of sending all the above missed call prompt information, this Choices are all there. In summary, during the specific implementation process, the abnormal missed call prompt, the instant messaging software account associated with the called end and its status information are sent to the calling end, and the whitelist is set and triggered in advance, so The entire missed call prompt process can include the following steps (refer to Figure 8):

1. The core network MSC adds a probe to identify the scene where the called party hangs up within the set number of seconds before the called user rings the call; 2. The HLR also adds a logo, CFQ, to indicate this. Whether it is prequelized under the scene;

3. In the service trigger message sent by the core network to the intelligent network, in addition to the original calling and called information, the corresponding prefix adds the "calling abnormal hook" identifier;

4. After the called phone is connected, but before the call is answered, the MSC triggers the call forwarding mode to access the missed call prompt system when the scene of the active call is hanged within the set time; 5. When there is a missed call At the time, it is judged whether it is necessary to send a message to the user's instant messaging software account. If not required, the short message is sent to the called user according to the existing missed call prompt mode. If necessary, the missed call prompt system queries the account status of the instant messaging software set by the user one by one to check whether the user logs in to the instant messaging software; 6. If the user has logged in to the instant messaging software, send the corresponding message to the account of the user under the instant messaging software;

If not, log in to the default user instant messaging software;

8. If the calling user is on the white list, send a message to the calling party and/or play the voice message, prompting the calling user to log in the instant messaging software name, account information, account status and automatic reply information, etc. Message. From the above description, it can be seen that the technical solution provided by the present invention can prompt the user to miss the incoming call in addition to prompting the user to miss the call. In addition to the existing SMS, the prompt method can also be sent to the user via an instant messaging message. It is also possible to check whether the user logs in to the instant messaging software, obtains the status of the user on the instant messaging software, and sends the prompt information to the instant messaging software account currently used by the user. You can also notify the calling user of the instant messaging software name, account number and status registered by the called user by sending a prompt short message or direct voice prompt. Therefore, the user can receive an abnormal missed call prompt, prevent phone fraud or spam, and enable the user to make a call through the instant messaging software if the user cannot answer the call within a certain period of time. It also helps inform the calling user which instant messaging software can be used to contact the called user. Obviously, those skilled in the art should understand that the above modules or steps of the present invention can be implemented by a general-purpose computing device, which can be concentrated on a single computing device or distributed over a network composed of multiple computing devices. Alternatively, they may be implemented by program code executable by the computing device, such that they may be stored in the storage device by the computing device and, in some cases, may be different from the order herein. The steps shown or described are performed, or they are separately fabricated into individual integrated circuit modules, or a plurality of modules or steps are fabricated as a single integrated circuit module. Thus, the invention is not limited to any specific combination of hardware and software. The above description is only a preferred embodiment of the present invention, and is not intended to limit the present invention, and various modifications and changes can be made to the present invention. Any modifications, equivalent substitutions, improvements, etc. made within the spirit and scope of the present invention are intended to be included within the scope of the present invention.

Claims

Claim

1. A missed call prompting device, comprising:

An account setting module, configured to set an associated instant messaging software account for the terminal according to a user operation;

The status detection module is configured to detect, when a missed call occurs, whether the instant messaging software account associated with the called end is in use;

The missed call prompting module is configured to send the missed call miss message to the instant messaging software account in use.

2. The device according to claim 1, further comprising:

The abnormality determining module is configured to determine, when a missed call occurs, whether the time between when the call is connected to the calling end and the on-hook is less than or equal to a preset threshold, and if the value is less than or equal, the missed call is abnormally missed, and The judgment result is added to the missed call prompt information.

3. The apparatus according to claim 1, further comprising at least one of the following:

The SMS feedback module is configured to send the instant messaging software account and/or its status information associated with the called party to the calling terminal through a short message or a multimedia message when the missed call occurs;

The voice feedback module is configured to convert the instant messaging software account and/or its status information associated with the called end into voice for transmission to the calling party when the missed call occurs.

4. The device according to claim 3, further comprising:

The list setting module is configured to establish a feedback list according to the operation of the user, and determine whether the calling end is on the feedback list when the missed call occurs, and if yes, trigger the short message feedback module and/or the voice The feedback module works.

The device according to any one of claims 1 to 4, further comprising: a default prompting module, configured to: when the missed call occurs and the instant messaging software account associated with the called end is not in use, The missed message is sent to the preset default instant messaging software account and/or sent directly to the called party via SMS or MMS.

6. A method for suggesting missed calls, including:

Set the associated instant messaging software account for the terminal according to the user's operation; In the event of a missed call, it is detected whether the instant messaging software account associated with the called end is in use; and the missed missed prompt information is sent to the instant messaging software account in use. The method according to claim 6, wherein before detecting whether the instant messaging software account associated with the called end is in use, the method further includes:

In the event of a missed call, it is determined whether the time between when the call is connected and when the calling end is on-hook is less than or equal to a preset threshold. If it is less than or equal to, the missed call is judged to be an abnormal missed call, and the judgment result is added to the leak. In the message prompt message. The method according to claim 6, wherein after the missed call alert information is sent to the instant messaging software account in use state, at least one of the following is included:

Sending the instant messaging software account and/or its status information associated with the called party to the calling party via SMS or MMS;

The instant messaging software account and/or its status information associated with the called end is converted into a voice and sent to the calling party for playback. The method according to claim 8, wherein before the sending of the instant messaging software account associated with the called end and the status information thereof to the calling end, the method further includes:

It is judged whether the calling end is on the preset feedback list, and if so, the instant messaging software account associated with the called end and its status information are allowed to be sent to the calling end. The method according to any one of claims 6 to 9, wherein after detecting whether the instant messaging software account associated with the called end is in use, the method further comprises:

When the instant messaging software account associated with the called end is not in use, the missed prompt information is sent to the preset default instant messaging software account or directly sent to the called end via SMS and/or MMS.