WO2012011638A1

WO2012011638A1 - Method and system for managing loss of sales, and store management server and pos terminal for same

Info

Publication number: WO2012011638A1
Application number: PCT/KR2010/007026
Authority: WO
Inventors: 이형구; 이형석
Original assignee: 엘지전자주식회사
Priority date: 2010-07-19
Filing date: 2010-10-14
Publication date: 2012-01-26
Also published as: KR20120009540A

Abstract

The present invention relates to a method for managing loss of sales in a store by using revenue information and event information from a POS (Point of Sale), and to a store management server and to a POS terminal for same.

Description

Method, system, store management server and POS terminal for managing loss of business

The present invention relates to a sales loss management method for managing sales loss of a store using sales information and event information from a point of sale (POS), a store management server and a POS terminal therefor.

More specifically, in the present invention, the store management server determines that an event such as sales generated during a sales process, an employee's attendance, cancellation of a transaction, opening a cash drawer, etc. results in a loss of sales of a store or is related to a loss of sales. In this regard, the present invention relates to a method of defining these as events and informing the owner mobile terminal.

Recently, a service for remotely monitoring the situation of a store through a mobile terminal has been provided. However, there is a limited range of services provided, such as providing only video recording of the store's situation through CCTV, which makes it difficult to identify the situation that occurs in the store.

In addition, since details such as sales of a store and cancellation of a transaction are directly related to the profit and loss of a store and are generated in a POS terminal, it is difficult to grasp the contents unless the store owner directly manages the POS terminal.

Therefore, there is a need for the store owner to grasp not only the recorded video of the store at a remote place but also the situation occurring at the POS terminal. In addition, there is a request to watch only clips of the recorded video corresponding to the situation occurring in the POS terminal.

The present invention allows the store owner to grasp the situation occurring in the POS terminal even at a remote location in view of the above-described problems. In addition, it is possible to determine whether the situation occurring in the POS is related to the loss of business to notify only the information related to the loss of the store to the store's mobile terminal.

Store management server for managing business loss according to the present invention, the network module for receiving event information related to sales from the POS terminal, and receives a video signal from the video recorder; A storage unit to store the filtering condition of the event; A control unit for transmitting to the outside when the received event satisfies the filtering condition; And a video signal processor for generating a video clip corresponding to the received event.

Method for managing a business loss of a store according to the invention, the step of receiving event information related to the sales from the POS terminal; A network module for receiving a video signal from the video recorder; Storing filtering conditions of the event; Transmitting to the outside when the received event satisfies the filtering condition; And generating a video clip corresponding to the received event.

The POS terminal for processing a business loss of a store according to the present invention, the event detection unit for detecting an event generated in the business process; A controller for determining whether the generated event is an event related to a loss of business; An interface unit configured to transmit event information related to the loss of business to a store management server which determines whether the event satisfies a predetermined filtering condition and transmits the event to a mobile terminal; And a storage unit which stores event information related to the loss of business.

The method for managing business losses using the POS terminal according to the present invention comprises the steps of: detecting an event generated during a business process; Determining whether the generated event is an event related to a loss of business; Transmitting event information related to the loss of business to a store management server that determines whether the event satisfies a predetermined filtering condition and transmits the event to a mobile terminal; Storing event information related to the loss of business.

A store management system comprising a store management server connected to a network with a force terminal according to the present invention and receiving information of a force terminal, the network management module connected to the force terminal to receive event information from the force terminal; A storage unit to store the filtering condition of the event; A store management server configured to include a control unit for transmitting to the outside when the received event satisfies the filtering condition; And an event detector for detecting an event generated during a business process. A storage unit which stores an event detected by the event detector; A controller for determining whether the generated event is an event related to a loss of business; And a force terminal including an interface unit configured to determine whether the event satisfies a predetermined filtering condition and transmit the detected event information to a store management server.

According to the present invention, the store owner can remotely monitor the situation of the owned stores through the mobile terminal.

In addition, according to the present invention, the store management server automatically determines whether the situation related to the loss of the business using a preset condition for the situation occurring in the POS terminal, and notify the store owner, the store owner grasps the loss-related situation Can be facilitated.

In addition, according to the present invention, by requesting and querying the recorded video of the event information that the store owner has been informed, it is possible to directly prepare and confirm the corresponding image of the site where the loss occurs. Therefore, the store owner does not have to visit the store directly.

1 is a network configuration of a store management system according to an embodiment of the present invention.

2 is a block diagram showing the configuration of the store management server 10 according to an embodiment of the present invention.

3 is a block diagram showing the configuration of a force terminal 20 according to an embodiment of the present invention.

Figure 4 shows the flow of data transmitted and received between the store management server and the POS terminal according to an embodiment of the present invention.

5 illustrates details of data transmitted and received between a store management server and a POS terminal according to an embodiment of the present invention.

6 illustrates a data flow in which event-recorded video is provided to a user's mobile terminal according to an embodiment of the present invention.

7 illustrates an example in which a user selects and views a viewing of an event-recorded video according to an embodiment of the present invention.

8 is a flowchart illustrating a method of notifying event information to a mobile terminal of a user according to an embodiment of the present invention.

Hereinafter, with reference to the drawings will be described an embodiment of the present invention in more detail.

1 is a network configuration of a store management system according to an embodiment of the present invention. Referring to FIG. 1, a store management system according to the present invention may include a store management server 10, a POS terminal 20, a digital video recorder 30, and a mobile terminal 40.

The store management server 10 according to the present invention is a central server of a store management system for managing a store, and may be configured as a personal computer or a dedicated terminal manufactured for management of a store management system. In order to configure a personal computer, a separate program can be installed on the computer. The store management server 10 may transmit the sales other information generated by the POS terminal 20 and the recorded video stored by the digital video recorder 30 to the shopkeeper's mobile terminal 40. In addition, the store management server 10 according to the present invention may notify the mobile terminal 40 after determining whether the sales or other information generated in the POS terminal is related to the loss of business. In addition, the store management server 10 may transmit sales information processed by the POS terminal 20 and an image stored in the digital video recorder 30 to the mobile terminal 40 according to a data request from the mobile terminal 40. . When there are a plurality of stores operated by the store owner, a plurality of store management servers 10 may be installed and managed for each store.

The POS terminal 20 may transmit information about an event to the store management server 10 when an event of a business process such as sales transaction, employee commute, cancellation of a transaction, and program termination occurs. In addition, the POS terminal 20 according to the present invention may continuously check the network connection state with the store management server 10 and temporarily store information such as sales generated in a network disconnection situation. The POS terminal 20 may be configured in plural in one store management system.

The digital video recorder 30 may receive the recorded video from the camera 31 for recording the video of the store and store it as a digital file. Storage of the recorded video may be clipped and stored in units of a predetermined time. In addition, the digital video recorder 30 may be connected to the security sensor 32 to receive a signal from the sensor 32 and transmit the information to the store management server 10. The security sensor 32 may be a sensor for detecting the opening and closing of the door. When the security sensor 32 detects an intrusion signal to the store, the intrusion signal may be transmitted to the store management server 10 through the digital video recorder 30 as an event related to a business loss.

The mobile terminal 40 may be connected to the store management server 10 through a network to transmit and receive data. When the store management server 10 uses the dynamic IP, the mobile terminal 40 may access the store management server 10 through a dynamic domain name system (DDNS) server. The mobile terminal 40 may be any mobile terminal capable of wireless communication, such as a general mobile phone, smart phone, PDA, and the like. In addition to the mobile terminal, the store owner can also access the store management server 10 through a personal computer (not shown) that can be connected to the network.

2 is a block diagram showing the configuration of the store management server 10 according to an embodiment of the present invention. Referring to FIG. 2, the store management server 10 may include a network module 11, a video signal processor 12, a controller 13, and a storage 14.

The store management server 10 may transmit / receive data with the POS terminal 20 and the digital video recorder 30 through the network module 11. In addition, the network module 11 may provide a path for data transmission and reception between the mobile terminal 40 and the store management server 10.

The video signal processor 12 may compress and convert the video file received from the digital video recorder 20 to be reproduced on the mobile terminal 40. The video signal processor 12 may include a transcoding unit (not shown) and a video streaming unit (not shown). The received video file may be stored as a video clip in a digital video recorder 30 in a predetermined time unit as part of a recorded video of a store. The stored video clip may be transmitted to the store management server 10 and then converted by the video signal processor 12.

The controller 13 may determine whether event information received from the POS terminal 20 satisfies a predetermined filtering condition. When the received event information satisfies the filtering condition, the controller 13 may transmit the event information to the mobile terminal of the owner. The controller 13 may transmit the received event information to an external device such as a data server or a computer.

In addition, the controller 13 may request and receive the sales data from the POS terminal 20 and transmit the sales data to the mobile terminal 40 when the store owner requests the inquiry of the sales data through the mobile terminal 40. In addition, when the manager requests the event recording video through the mobile terminal 40, the controller 13 requests and receives the event recording video corresponding to the received event information from the digital video recorder 30, and the mobile terminal 40. ) Can be sent. That is, the controller 13 may transmit an image of the digital video recorder 30 to the outside such as the mobile terminal 40 in association with an event.

The storage unit 14 may store filtering conditions necessary for notifying the mobile terminal 40 of the shopkeeper of the event information received from the POS terminal 20. In addition, the storage unit 14 may store data received from the POS terminal 20, the digital video recorder 30, and the mobile terminal 40 through the network module 11. The storage unit may include an EEPROM, a flash memory, a floppy disk, an HDD, a CD-ROM, a blue ray disk, a DVD, or the like.

3 is a block diagram showing the configuration of a force terminal 20 according to an embodiment of the present invention. Referring to FIG. 3, the force terminal 20 may include an event detector 21, a storage 22, a controller 23, a user input 24, an interface 25, and a display 26. have.

The event detector 21 may detect an event generated during a business process. An event occurring in the sales process is a transaction activity or other event occurring in the POS terminal 20 and may include the generation of sales, the commute of employees, the cancellation of a transaction, the start or end of a store, and the opening of a cash drawer. have. The event detector 21 includes a barcode scanner, a monitor, a money box, a receipt printer, a weight scale, a customer pin pad device for a customer to input a pin number, and a device for receiving a signature of a customer. capture device), through the signal received from the credit card reader it is possible to detect the event generated during the business process.

The storage unit 22 may store an event generated in the business process detected by the event detector 21. In addition, when the generated event is related to the loss of business, the storage unit 22 may store the event as an event related to the loss of business.

The controller 23 may determine whether the event generated in the business process is an event related to the loss of business. Events related to loss of business are events defined in the store management system, and may include sales generation, employee attendance, cancellation of transactions, opening of money cans, opening and closing of programs, and the like. The controller 23 may generate an event frame related to the loss of business as an event frame and transmit the event to the store management server 10.

The user input unit 24 includes an interface for input by an employee managing the POS terminal 20. The user input unit 24 may receive sales transactions, commute information, and the like, including a keypad, an employee fingerprint reader, an employee card reader, a touch screen, and the like.

The interface unit 25 may transmit event information related to the loss of business to the store management server 10.

The display unit 26 displays information such as sales results for each customer, transactions and cancellation of transactions, etc. to the user. The display unit 26 may be configured as a touch screen.

4 shows an example of the flow of data transmitted and received between the store management server 10 and the POS terminal 20. Referring to FIG. 4, the data transmitted by the store management server 10 may include a data inquiry request 211 from a user and an acknowledgment 214 of an event received from the POS terminal 20. The data transmitted by the POS terminal 20 may include response data 212 in response to the data inquiry request and an event 213 detected by the POS terminal 20.

The store management server 10 and the POS terminal 20 can transmit and receive data in a TCP / IP communication method. The store management server 10 is a server, and the POS terminal 20 can transmit and receive data as a client.

On the other hand, the store management server 10 and the POS terminal 20 can check the network connection state through the transmission and reception of data frames. Even in an idle state in which data is not transmitted / received between the store management server 10 and the POS terminal 20, the network connection state may be checked through frame transmission and reception. For example, the POS terminal 20 periodically transmits a frame such as NET_CHK to the store management server 10, and in response thereto, the store management server 10 may transmit an ACK.

Optionally, when there is data transmission and reception between the store management server 10 and the POS terminal 20, the network connection state can also be checked through them.

If there is no data transmission and reception between the store management server 10 and the POS terminal 20, and there is no transmission or reception of frames in the idle state, the POS terminal 20 is disconnected from the network with the store management server 10. It can be recognized as. The POS terminal 20 may recognize the network disconnection state when the transmission and reception of the above-described frame is not performed for a predetermined time, for example, 3000 ms. When the POS terminal 20 recognizes the network disconnection state, the POS terminal 20 may display the state on the display unit 26 of the POS terminal 20 so that an employee or the like using the POS terminal 20 may recognize the state. In addition, the information may be transmitted to the store management server 10 to notify such information through the mobile terminal 40 of the occupant in the remote place. In addition, the POS terminal 20 may release the connection with the store management server 10 and attempt to reconnect when the network is disconnected.

The POS terminal 20 may store an event generated in a network disconnection state with the store management server 10 in the storage 22. The stored event may include an event generated in the above-described sales process. Additionally, the stored event may include an event related to a loss of business. The POS terminal 20 may store the event for a preset maximum storage period. If the network disconnection state continues to exceed the maximum storage period, the POS terminal 20 may store the event for a period obtained by inverting the maximum storage period from the current time.

When the network connection state is restored, the POS terminal 20 may transmit the stored event to the store management server 10. The transmission of the stored event may be transmitted based on the "accumulation event data request" from the store management server 10 when the network between the POS terminal 20 and the store management server 10 is reconnected. The "accumulation event data request" is an example of the data inquiry request 211 of FIG. The "accumulated event data request" information may be the final event data time information received by the store management server 10 from the POS terminal 20 at the time when the network connection is disconnected, the discount amount, and the reference information of the accumulated amount. have. The reference information of the discount amount and the reserve amount is data for determining whether the discount amount and the accumulated amount of each event generated when the network is disconnected are the discount or the reference reserve amount.

As a result, the user may check events related to sales transactions and the like generated in the POS terminal 20 generated in the network disconnection state between the POS terminal 20 and the store management server 10.

In conclusion, the POS terminal 20 may transmit all stored events to the store management server 10, but may transmit only events satisfying the "accumulation event data request" condition required by the store management server 10.

The POS terminal 20 may transmit all the events related to the loss of business other than the event of occurrence of sales to the store management server 10.

In the above embodiment, when the store management server 10 transmits a data inquiry request 211 to the POS terminal 20 in response to a user's data inquiry request, the POS terminal 20 inquires data or an event corresponding to the data. As a response 212, the store management server 10 transmits data or events to the mobile terminal 40.

Alternatively, the relatively high-performance store management server 10 receives all data and events of the plurality of POS terminals 20, stores only data or events satisfying the input condition, and stores the request information of the store owner. When receiving, it is also possible to configure a method of transmitting only the corresponding information from the stored data or events.

Hereinafter, with reference to FIG. 5, an example regarding the detail of the data transmitted / received between the store management server 10 and the force terminal 20 is demonstrated. 5A illustrates request-based notification data in response to the data inquiry request 211 received by the mobile terminal 40. 5B illustrates an event in which the POS terminal 20 automatically notifies the store management server 10 of an event related to a loss of business as data generated in a business process.

Referring to FIG. 5A, the request-based notification data may include sales information by sales hours for sales transactions, sales by product time zone, card vs cash sales, interface software or its version information, and accumulated event data. .

The sales information for each business hour includes sales information for a period to be inquired. The store owner may request the inquiry of the sales information for each business hour via the store management server 10 by specifying the start date, the end date, and the inquiry unit of the inquiry on the mobile terminal 40. The POS terminal 20 may arrange data from the start date to the end date and transmit the data about the number of transactions and the total sales amount generated within the inquiry unit time to the store management server 10. For example, if the store owner requests the inquiry of the sales information by specifying the inquiry unit: 2 hours, the start date: 2010.1.1., The end date: 2010.1.3. From 2010.1.3. Up to 36 times of calculated data can be transmitted.

Sales by product timeline include sales by product for the top N products by store owner. The number of products to be queried can be designated by the store owner. The store owner may request the inquiry of the sales by product time zone by specifying the start date, end date, inquiry unit, and the number of selections for the top sales products. For example, N is two, the top sales products are 'item 1' and 'item 2', and the number of store owners is selected: 2, start date: 2010.1.1., End date: 2010.1.7. Inquiry Unit: Assume that 1h is requested. The POS terminal 20 may arrange and transmit data obtained by adding the sales amount for each of the two items in units of 1 hour during the inquiry period.

The request for card-to-cash sales is useful when the store owner wants to look up the sales for the card and cash separately. When the store owner requests the start date, the end date, and the inquiry unit of the inquiry on the mobile terminal 40, the amount and total sales of the card and the cash revenue can be compared according to the inquiry unit and the inquiry period. The total sales can be greater than or equal to the sum of each of the card and cash sales.

The interface software includes a version of the interface software between the POS terminal 20 and the store management server 10. The store owner can upgrade the software by checking the version of the interface software. Software upgrade may be performed by the person who manufactures and operates the store management system of the present invention. In addition, the software upgrade can be performed automatically without the request of the owner.

The accumulated event data may include only a sales occurrence event that satisfies the filtering condition set by the store owner among the sales occurrence events stored by the POS terminal 20 in a network disconnection state between the store management server 10 and the POS terminal 20. . The store owner may request the inquiry of the accumulated event data by specifying a specific filtering condition, for example, an inquiry period, a sales amount basis, a discount amount, and an accumulation amount. For example, the network disconnection status is maintained for 20 days, but the store owner requests a query only for the sales occurrence event that generated sales of more than 50,000 won, discount amount of more than 2000 won, and accumulated amount of more than 1,000 won among the sales occurrence event generated in the last 5 days. Can be. The conditions of the discounted amount and the accumulated amount may be inquired about accumulated event data including a case in which at least one of the two is satisfied. The standard, discount amount, and accumulated amount of the sales amount designated by the store owner may be included in a filtering condition for determining whether the sales event is related to the loss of business.

When a plurality of POS terminals 20 are installed, the store management server 10 may transmit the respective data to the mobile terminal 40, and the data of the plurality of POS terminals 20 may be summed and averaged. It is also possible to organize and transfer the data.

Referring to FIG. 5B, an event automatically notified by the POS terminal 20 may include a sales occurrence event, time and attendance event, cancellation related event, abnormal money open event, and program start or end event. .

The revenue generation event is an event for sales transactions generated in the sales process. The POS terminal may transmit a sales occurrence event including the discounted amount, the accumulated amount, the sold amount, the store code employee number, the POS terminal identification number, and the like to the store management server 20. The store management server 20 may refer to filtering conditions such as a discounted amount, an accumulated amount, and a sold amount to determine whether the received event of occurrence of sales is related to a loss of sales. Thresholds of discounted amount, accumulated amount, and sold amount related to loss of business may be designated by a user or a store owner and stored in the store management server 10. These thresholds can be updated. In the reference to the filtering condition, the filtering condition is applied according to the request information of the store management server 10 only when reconnecting after network disconnection, and when the network is normally connected, all revenue generation events are transmitted to the store management server 10. It is also possible.

Time and attendance events may include time and attendance events and employee shift work related to the employee's commute. The employee may enter his or her own leaving, leaving home, and time through the POS terminal 20. The POS terminal 20 may transmit the employee information such as the employee name and the employee number, the store code, and the shift employee information to the store management server 10 when there is a shifter. The store owner can check the employee's commute and work shift remotely by receiving the transmitted time and attendance event information.

The cancellation related event may include an event relating to a change in sales regarding the cancellation of all transactions prior to receipt receipt, a partial cancellation of transactions before receipt receipt, a return refund, and a change in transaction price / price before receipt receipt. The POS terminal 20 may transmit event information including a transaction number to the store management server 10. When the store management server 20 satisfies the filtering condition such as a cancellation event exceeds a predetermined number of times, the store management server 20 may determine that it is related to the loss of business and transmit it to the mobile terminal 40.

An abnormal money opener event is an event related to the money opener except for the opening of the money supply for normal sales transactions or currency exchange. The POS terminal 20 may transmit the employee information such as the employee number or the employee's name, the store code, the date and time of occurrence, the POS terminal identification number to the store management server 10 at the time of opening the money container. The store management server 10 determines that an abnormal pain opening related to the loss of business occurs when the number of openings of the money box exceeds a predetermined number, that is, when the money box opening satisfies a predetermined filtering condition, the mobile terminal 40 determines that the money box is opened. Can transmit

The program start and end event is an event related to program end and start of the POS terminal 10 of the store. The POS terminal 20 may transmit information including a store code and employee information to the store management server 10. This event allows the store owner to remotely identify the store's opening and closing operations and the responsible staff.

In the above embodiment, the store management server 10 requests the POS terminal 20 from the request-based notification data for sales information by sales time, sales per product time zone, and card vs cash sales data for the sales transaction, and the POS terminal 20. Shows a configuration for transmitting the data to the store management server (10).

However, the POS terminal 20 transmits the corresponding data to the store management server 10 in real time when a sales occurrence event occurs in another way, and the store management server 10 receives the corresponding data and stores the storage unit 14. ) Can be stored. Thereafter, when there is a request for data from the mobile terminal 40, the requested data may be arranged using the stored data and transmitted to the mobile terminal 40 through the network module 11.

In addition, when a plurality of POS terminals 20 are installed in one store, the store management server 10 may store the data of the received POS terminal 20 together with the POS terminal ID, and the mobile terminal 40. In the case of requesting data from the mobile station, the requested data may be arranged using the stored plurality of POS terminal data and transmitted to the mobile terminal 40 through the network module 11.

6 illustrates a data flow in which event-recorded video is provided to the occupant's mobile terminal 40 according to an embodiment of the present invention. After checking the event related to the loss of business through the mobile terminal 40, the store owner can watch a video recording the store situation of the time when the event occurred. Referring to FIG. 6, when the manager makes a request 215 for event recording video through the mobile terminal 40, the store management server 10 may request 216 recording video from the digital video recorder 30. . The digital video recorder 30 may transmit the stored recorded video 217. The store management server 10 may convert the received recorded video 217 into a video format that can be played on the mobile terminal 40, and compress the received recorded video 217 into a form that can be transmitted through a network. The compressed and converted event recording video 218 may be transmitted to the mobile terminal 40. That is, of the present invention

7 illustrates an example in which a user selects and watches an event-recorded video according to an embodiment of the present invention.

7A illustrates a screen for confirming an event received on the mobile terminal 40.

The event main screen 41 may include a fact of reception and a brief description of an event occurring in the POS terminal 20 in a Saemaul restaurant. In addition, the event main screen 41 may display the address of the store where the event occurred and the total number of received events.

The event video screen 42 may indicate that there is a recorded video file of a store corresponding to the received event, and may display a play button for playing the recorded video file. When the liquid crystal of the mobile terminal 40 is a touch screen type, the user may watch the event recording video corresponding to the received event by touching the play button on the event video screen 42. When the user selects the play button, as shown in FIG. 6, the mobile terminal 40 may request 215 the event recording video from the store management server 10.

The event detail screen 43 may specifically indicate the content and the occurrence time of the corresponding event. The event illustrated in (a) of FIG. 7 is a cancellation related event. Referring to (a) of FIG. 7, when the employee of the employee name 'Hong Gil-dong' and the employee number # 12 generates seven order cancellations in the POS terminal 20 exceeding a preset order cancellation number, the store management server ( 10) is determined to be an event related to the loss of business, and is transmitted and displayed on the mobile terminal 40.

When the user of the mobile terminal 40 selects the previous event 44 or the next event 45, other events can be queried.

FIG. 7B illustrates a state in which event recorded video is displayed after a request for event recorded video is requested. Referring to FIG. 7B, the event recording video is displayed on the video main screen 46, and the progressive bar 47 shows the total length of the event recording video and the current playback position. For example, the event recording video is an image that the store management server 10 receives and transmits the video file recorded before and after the time of the POS event to the mobile terminal 40. The time at which the POS event occurs is the time measured on the POS terminal 20, and the store management server 10 requests the digital video recorder 30 for a video clip corresponding to the time at which the POS event occurs, and transmits the recorded video. I can receive it. Referring to FIG. 7B, an event recording video of 3 minutes length is reproduced. The recorded video of 3 minutes length may be clipped and stored in the digital video recorder 30 and then transmitted to the mobile terminal 40. In addition, the store management server 10 may clip and convert the recorded video received from the digital video recorder 30 to generate a recorded video of 3 minutes in length, and then transmit the recorded video to the mobile terminal 40.

In step S11, the force terminal 20 detects an event generated during the business process.

In step S12, when the event generated in the business process is an event related to the loss of business, the force terminal 20 transmits information about the event to the store management server 10.

In step S13, the store management server 10 determines whether the received event satisfies the filtering condition. The filtering condition may be designated by the store owner and stored in the store management server 10.

In operation S14, the store management server 10 may transmit the received event to the occupant's mobile terminal 40 when the received event satisfies the filtering condition.

In the flowchart illustrated in FIG. 8, the process of requesting the event recording video is omitted. After step S14, the store owner may request an event recording video corresponding to the received event information.

In the above, an example of transmitting and notifying the store management server 10 of an event related to a loss of business among events generated at a POS terminal has been described, but the scope of the present invention is not limited to the event illustrated in the present specification.

As described above, according to the loss management method of the business according to the present invention, the store owner can not only remotely monitor the situation of the owned stores through the mobile terminal, it is also easy to determine whether the situation related to the loss. have.

The store management server, a POS terminal, and a sales loss management method using the same have been described above, but a system including the essential contents of the present invention and a program including the system have been described above. The present invention can also be applied to a computer readable recording medium which executes a program on a computer.

In addition, the scope of the present invention is not limited by the embodiments of the present invention described above, the scope of the present invention is defined by the interpretation of the claims. Various modifications are possible in the above-described embodiments, all of which are included in the scope of the invention.

Claims

In the store management server that manages sales losses,

A network module for receiving event information related to sales from a force terminal and receiving a video signal from a video recorder;

A storage unit to store the filtering condition of the event;

A controller which transmits to the outside when the received event satisfies the filtering condition; And

Store management server comprising a video signal processor for converting a video clip corresponding to the received event.
The method of claim 1,

When the control unit receives an inquiry request for sales data from the outside, the store management server requests and receives the sales data to the POS terminal and transmits the data to the outside.
The method of claim 1,

The control unit requests and receives a video clip corresponding to the received event when receiving a video inquiry request from the outside.
The method of claim 1,

The event related to the sales store management server comprising at least one of sales, attendance of employees, cancellation of transactions and opening of the cash drawer (cash drawer).
In how to manage the business loss of the store,

Receiving event information related to business from the POS terminal;

A network module for receiving a video signal from the video recorder;

Storing filtering conditions of the event;

Transmitting to the outside when the received event satisfies the filtering condition; And

Converting a video clip corresponding to the received event.
The method of claim 5,

Requesting and receiving sales data from the external terminal when receiving an inquiry request for sales data from an outside; And

Sales loss management method further comprising the step of transmitting the sales data to the outside.
The method of claim 5,

And receiving and receiving a video inquiry request from an external source, requesting and receiving a video clip corresponding to the received event.
The method of claim 5,

The event related to the sales includes at least one of sales, attendance of employees, cancellation of transactions and opening of a cash drawer.
An event detector for detecting an event generated during a business process;

A controller for determining whether the generated event is an event related to loss of business;

An interface unit for transmitting event information related to the loss of business to a store management server for determining whether the event satisfies a predetermined filtering condition and transmitting the event to a mobile terminal; And

Force terminal including a storage for storing the event information associated with the loss of the business.
The method of claim 9,

The control unit determines whether the connection with the store management server, and if it is determined that the connection is released, the POS terminal for storing an event related to the loss of business.
The method of claim 10,

Force terminal for transmitting a portion of the stored event in response to a request for sales data from the outside.
The method of claim 9,

The event terminal related to the loss of sales includes at least one of sales, employee attendance, cancellation of the transaction and opening of the cash drawer.
In the method of managing the operating loss using the POS terminal,

Detecting an event occurring in a business process;

Determining whether the generated event is an event related to a loss of business;

Transmitting event information related to the loss of business to a store management server that determines whether the event satisfies a predetermined filtering condition and transmits the event to a mobile terminal;

And storing event information related to the loss of the business.
The method of claim 13,

Determining whether to connect with the store management server;

And storing an event related to the loss of the business if it is determined that the connection is released.
The method of claim 14,

And transmitting a part of the stored event according to a request for retrieving sales data from an outside.
The method of claim 13,

The event related to the loss of sales includes at least one of sales, attendance of employees, cancellation of transactions and opening of a cash drawer.
A computer-readable recording medium storing a program for executing the method of any one of claims 5 to 8 on a computer.
A computer-readable recording medium storing a program for executing the method of any one of claims 13 to 16 on a computer.
In the store management system consisting of a store management server that is connected to the POS terminal network and receives the information of the POS terminal,

The store management server,

A network module connected to the force terminal to receive event information from the force terminal;

A storage unit to store the filtering condition of the event;

If the received event satisfies the filtering condition is configured to include a control unit for transmitting to the outside,

The force terminal,

An event detector for detecting an event generated during a business process;

A storage unit which stores an event detected by the event detector;

A controller for determining whether the generated event is an event related to a loss of business;

And an interface unit configured to determine whether the event meets a predetermined filtering condition and transmit the detected event information to a store management server.
The method of claim 19,

A camera for taking an image;

A digital video recorder for storing the captured image of the camera is further configured,

The network module of the store management server is connected to the digital video recorder to receive an image of the digital video recorder, and the control unit of the store management server transmits the received image of the digital video recorder to the outside in association with the event. Store management system that includes more.
The method of claim 19,

When the network between the POS terminal and the store management server is disconnected and reconnected, the control unit of the store management server transmits an accumulated event data request including the event data time information and event filtering condition to the POS terminal, and The control unit of the POS terminal stores the event information in response to a request from the store management server to store management system.