WO2010135934A1

WO2010135934A1 - Telephone book management system based on intelligent network

Info

Publication number: WO2010135934A1
Application number: PCT/CN2010/071630
Authority: WO
Inventors: 欧兵; 王显光
Original assignee: 中兴通讯股份有限公司
Priority date: 2009-05-27
Filing date: 2010-04-08
Publication date: 2010-12-02
Also published as: CN101902533A

Abstract

A telephone book management system based on an intelligent network is disclosed in the present invention, and said system includes: a service control function unit for analyzing and processing the flow of a telephone book management service, and providing a voice interaction interface for a user; a service data function unit, connected to the service control function unit, for storing and managing telephone books, wherein each telephone book has a uniquely identified telephone book ID. According to the technical solution provided by the present invention, the mobile users and the fixed users can use the telephone book function conveniently without connecting to the Internet, and the user experience is better.

Description

TECHNICAL FIELD The present invention relates to the field of Intelligent Network (IN), and in particular to an intelligent network-based phone book management system. BACKGROUND With the development of information technology and mobile communication technologies, a phone book function set on a mobile terminal such as a mobile phone, PHS, or a mobile card (for example, a Subscriber Identity Module (SIM) card) has been Widely used. However, for a phone book provided on a mobile terminal or a mobile card, the storage space depends on the space provided by the device or the card, so the storage capacity is limited; the storage method of the information is also limited by the data structure of the terminal device. It is not easy to expand; In addition, because it is not easy to backup and restore, the damage or loss of the mobile terminal will directly lead to the loss of information. Compared with mobile terminal users, fixed-line users have not yet been able to enjoy the personal phone book function. Specifically, for most fixed-telephone terminal devices, there is no storage function, so that the user's personal phone cannot be established based on the fixed-telephone terminal device. book. At present, a phone book function based on the Internet platform has emerged. Although this function can effectively overcome the limitation of storage space and expansion, it requires a user to connect to the Internet to make an inquiry using the established personal phone book and such as Contact other operations, so the user experience is not high. In addition, in the patent application with the application number 200510080387.7, entitled "A System and Method for Realizing Voice Dialing Using Intelligent Network Services", a scheme for realizing voice dialing using an intelligent network service is provided, but how to establish a phone book , the application is not covered. SUMMARY OF THE INVENTION In view of the related problems in the related art, current mobile phone phone book management has limitations in storage space and storage mode, fixed phone cannot be applied to phone book service, and existing user experience based on Internet platform-based phone book function is not high. The present invention has been made. To this end, the present invention is directed to an intelligent network-based phone book management system to solve at least one of the above problems. According to the present invention, an intelligent network based phone book management system is provided. The intelligent network-based phone book management system according to the present invention comprises: a service control function unit for analyzing and processing a phone book management service flow, and providing a voice interaction interface for the user; a service data function unit, connected to the service control function unit, Used to store and manage phonebooks, where each phonebook has a uniquely identified phonebook ID. With the above at least one technical solution of the present invention, the smart phone is used to manage the phone book. Compared with the prior art, the mobile user and the fixed user can conveniently use the phone book function without connecting to the Internet, and the user experience is high. Other features and advantages of the invention will be set forth in the description which follows, and The objectives and other advantages of the invention will be realized and attained by the <RTI The drawings are intended to provide a further understanding of the invention, and are intended to be a part of the description of the invention. 1 is a schematic diagram of an intelligent network system for implementing an intelligent network-based phone book management system according to an embodiment of the present invention; FIG. 2 is a structural block diagram of an intelligent network-based phone book management system according to an embodiment of the present invention; FIG. 3 to FIG. 5 are respectively a structural diagram of an intelligent network-based phone book management system according to a preferred embodiment of the present invention; FIG. 6 is a flowchart for implementing a phone book import function; FIG. 7 is a flowchart for implementing a phone book sharing function. 8a and 8b are flowcharts of a method of applying a phone book management system according to an embodiment of the present invention; and FIG. 9 is a detailed process flow chart of a phone book management method implemented using a phone book management system according to an embodiment of the present invention. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS At present, the advantages of the intelligent network service are more and more prominent with respect to other network services. Based on this, the present invention will utilize the intelligent network service to implement the personal phone book function, specifically, the smart device shown in FIG. The service control function (SCF) and the service data function (SDF) of the network service form a phone book management system to achieve flexible management, convenience and practicality, and information security and reliability. The preferred embodiments of the present invention are described below with reference to the accompanying drawings, and the features of the embodiments and the embodiments of the present invention can be combined with each other if they do not conflict. It should be noted that the user equipment mentioned below includes, but is not limited to, a mobile terminal such as a mobile phone, PHS, etc., a fixed terminal, a network softphone, a PC, a personal digital assistant, and the like. The passing, transmitting, or transmitting of messages, information, arguments, parameters, data, etc., referred to hereinafter, may be implemented in any suitable manner including memory sharing, messaging, token passing, network transmission, and the like. According to an embodiment of the present invention, an intelligent network based phone book management system is provided. FIG. 2 is a structural block diagram of the system. As shown in FIG. 2, the intelligent network-based phone book management system according to the embodiment of the present invention includes a service control function (SCF) unit 1 and a service data function (SDF) unit. 3, the two are connected by wire or wireless. Specifically, the SCF unit 1 is used for analyzing and processing various business processes of the phone book management, and provides a voice interaction interface for the user, and the voice interaction interface can guide the user to use the phone book function according to a certain logic flow, for example, Prompt the user to perform various key operations. The SDF unit 3 is used to store and manage the phone book, and provides the necessary service data for the SCF unit 1, where the service data includes the attribute information of the phone book and the contact information therein, for example, each phone book has a uniquely identified phone. The book ID, the phone book ID can be related to the user number. In order to facilitate the inquiry operation, a list in which the correspondence relationship between the phone book ID and the user number is set may be locally saved in the SDF unit 3. In this embodiment, by using the SDF unit to store the phone book on the intelligent network and managing the phone book, the SCF unit 1 is used to analyze and process various business processes of the phone book management, so that the mobile phone and the fixed phone can be conveniently passed. The intelligent network obtains the information of the phone book and improves the user's body-risk.

SCF unit The SCF unit 1 is equipped with a service access module 11 for receiving an access code or an operation code input by a user, that is, identifying various key inputs of the user. This embodiment is on the SCF unit The service access module is set, and the information input by the user can be conveniently received, thereby implementing the function of querying the phone book by the user. The input operation here can be performed through a voice interactive interface, or can be performed by using a short message. For example, the user can register in the system by sending a specific registration command short message. The access code refers to a predetermined number or string sequence of the phone book service accessing the embodiment of the present invention, and accesses the phone book system by dialing the access code. For example, the access code can pass through the intelligent network service switching point (Service). Switch Point (SSP for short) is triggered to SCF unit 1. The opcode can be, but is not limited to, one of the following operations: creating a phone book, querying a phone book, creating a contact group, entering a contact group, adding a contact, selecting a contact, updating a contact, etc., to request the system to perform the corresponding Operation, similar to the access code, the opcode here can be implemented by sending a specific sequence or a specific recipient's short message, or by a specific button or key sequence. Based on the user's request, the SCF unit 1 will perform corresponding operations through the SDF unit 3, and preferably, the operation result of the SDF unit 3 is provided to the user through the local feedback module 13. The feedback module 13 can perform data transmission from all SCF units 1 to the user. This embodiment uses the feedback module to send information from the SDF unit to the user so that the user can conveniently obtain the phone book information stored by the SDF unit.

The SCF unit 1 further includes a voice conversion module 17 connected between the SDF unit 3 and the feedback module 13 for converting text information from the SDF unit 3 into voice information and transmitting it to the feedback module 13. In this embodiment, the text information from the SDF unit is converted into voice information by the voice conversion module, so that the phone book information stored by the SDF unit can be provided to the user in the form of voice, which improves the user's body-risk. As described above, when the user accesses the phone book management system, the user can operate in text form by pressing a button, or can operate in a voice form. In order to realize the operation in the form of voice, a voice recognition module 15 is provided for recognizing the voice of the user, and converting the voice into text information through voice text conversion processing, and then the phone book management system performs the text information based on the conversion. Subsequent operations, for example, text information can be provided to the SDF unit 3. When the voice recognition module 15 is provided, as shown by the dotted line in FIG. 3, the service access module 11 transmits the voice signal input by the user to the voice recognition module 15, and the voice recognition module 15 transmits the converted text information to the SDF. Unit 3. In this embodiment, the voice signal input by the user is converted into text information by the voice recognition module, so that the user can use the voice signal to perform the query, thereby improving the user experience. The SDF unit may set a data storage module 31 for storing the electricity book and the phone book related information. The data storage module 31 may be a service database set locally in the SDF unit 3, or may be, for example, a read only memory (ROM), a random access memory (RAM), or a magnetic RAM. , magnetic core memory, magnetic disk storage media, flash memory devices, various storage media for storing information. When the data storage module 31 is a database, it is maintained by a database management system, for example, Oracle, Structured Query Language Server (SQL Server). The data storage module 31 may be located in the same server as the service management module 33, or may be located independently on a separate server. In order to implement management and maintenance of the phone book, a service management module 33 is introduced, which mainly manages the phone book according to the access code or operation code input by the user, and feeds back the management result to the SCF unit 1. For the service management module 33, it can implement various management operations such as creation, update, deletion, query, etc., and can have the following structure as shown in FIG. 3: maintenance sub-module 331, business query sub-module 333, security control sub-module 335. The maintenance sub-module 331 is configured to perform a maintenance operation such as creating, updating, or deleting a phone book, a contact group, or a contact according to a user input. Each phone book has a uniquely identified phone book ID, and similarly, each contact group has a uniquely identified group ID. Setting up a contact group for the phone book makes it easy to manage, find, and apply. Specifically, when the user inputs the access code, the SCF unit 1 transmits the access code to the SDF unit 3. Next, the service query sub-module 333 queries the phone book to determine if there is a phone book ID corresponding to the user number (e.g., the phone number registered by the user). According to the query result, the subsequent operations performed by the SCF unit 1 and the maintenance sub-module 331 are also different. This embodiment implements the maintenance and control operations of the phone book, and the structure can conveniently query the phone book information. Create operation: If there is no phone book ID corresponding to the user number, the maintenance sub-module 331 will assign the user a unique phone book ID, and at the same time, the created phone book defaults to a contact top-level group, and assigns a group ID. Moreover, the SCF unit 1 can also prompt the user to set operation information for invoking the security control information by using the voice interaction interface, such as the password, the shared attribute, and the like, so that the subsequent security control sub-module 335 can control the phone book according to the security control information set by the user. The access operation, for example, implements encryption and authentication. If there is a phone book ID corresponding to the user number, the SCF unit 1 prompts the user to perform the next operation through the voice interaction interface, for example, may create a contact group, enter a contact group, and the like. It should be noted that the password or the key involved in the embodiment of the present invention may be a private key, that is, one key only Used by one user, it can also be a shared key, that is, several users share a key. Of course, the attribute of the key is selected by the user, and the setting of the shared key is also completed by the user. If the key set by the user is a shared key, the following phone book sharing function can be further implemented. This embodiment enhances the security of the operation by the addition of a key. Preferably, the phone book information comprises at least one of the following: a phone book ID, a group ID, a contact group number information, and contact information. The above information belongs to commonly used phone book information, and this embodiment can be adapted to most occasions. Phone book sharing: Based on the security control of the security control sub-module 337, the sharing function of the phone book can be further realized. For example, if the ID of the phone book and the authentication of the shared use password pass, the user can use the shared phone book of the other user. As shown in Figure 7. The process of implementing the phone book sharing includes: Step S701: the user terminal enters the personal phone book system; Step S702, the user selects to share the phone book of another person; Step S703, the user inputs another phone book ID and the shared password; Step S704, determine the phone If the shared attribute is set and whether the shared password is correct, if the above determination is yes, the process proceeds to step S705, otherwise, the process ends; step S705, selecting to enter the shared group; step S706, selecting the shared contact and Obtaining contact information; Step S707, the contact information is everywhere or the call is called according to the contact information. After the authentication of the security control sub-module 335 is passed, according to the group prompt and selection, the shared packet is entered, and the contact telephone information of the contact that can be shared and used under the shared group can be further selected. According to the information, the information can be The contact makes a call call or exports the contact information to his own phone book, or the export is sent to the user terminal by text message. Entering the contact group: If the user button is to enter an established contact group, the voice conversion module 17 of the SCF unit 1 performs text-to-speech conversion (Text to Sound, referred to as TTS) for the existing group information. The voice mode broadcasts 4 groups of information to the user in a certain order. During the user listening process, a group is selected by pressing a button, and after the password verification is passed, the SCF is preferably passed. Unit 1 sets the user's current group to this group. After entering the contact group, the user can choose to edit the properties of the group, or continue to select contacts in the group. Selecting a contact: When the SCF unit 1 broadcasts the current group's contact information to the user one by one by voice, the user can select a contact by pressing a specific key during the listening process. Preferably, the SCF unit 1 broadcasts all the contact telephone number information of the contact according to the contact list selected by the user. During the listening process, the user selects one of the numbers to interrupt the broadcast according to the specific key, and then according to the voice prompt of the SCF unit 1 Press the corresponding key to select to edit, or you can also call the phone number. If the user makes an edit, the maintenance sub-module 331 will save the user's operation. Adding a contact: If the user's button (ie, the operation code input by the user) is to add a contact group, the SCF unit 1 passes the maintenance sub-module 331 in the data storage module 31 according to the current group of the user and the button information of the user ( For example, a new contact group is created in the business database. The update operation, for example, updating the contact: the user enters the corresponding key to edit the contact basic information and the phone number of the contact according to a certain input rule and code, and the SCF unit 1 passes the maintenance sub-module 331 according to the information input by the user. The contact information file of the contact is established in the service database, and the group of the current user is set as the group to which the contact belongs, and is recorded in the contact information file. For example, for the above operation for the contact, the user may import the original personal phone book information into the newly created phone book; or, the user sends the contact name and the contact phone number to the short message. The phone book management system, the maintenance sub-module 331 adds the contact information of the phone book, edits or deletes the information of the existing contact; or the user can send the new contact phone information of the existing contact as a short message. To the phone book system, add a new contact phone number to the contact extension, edit or delete the existing contact phone number. As shown in FIG. 6, when the user performs the contact import operation, the user may select partial import or group import. If the group import is selected, the imported group is first selected. The import method includes: Step 4 gathers S601, and the user terminal dials into a new personal phone book; step S602, selecting import, inputting another phone book ID and password; step S603, determining whether the user has permission to access the use, if yes, proceeding to step S604, otherwise, the process ends; step S604, determining yes Import all or group import, if it is all imported, enter Step S605, otherwise, proceeding to step S606; step S605, all contacts are imported, the process ends; step S606, selecting the group to be entered; step 4 is gathered S607, and all contacts of the group are imported. Through the operation of the maintenance sub-module described above, the upgrade and extension of the phone book can be realized according to the needs of the user. In addition to the above-mentioned phone book ID query when the user inputs the access code, the service query sub-module 333 can also be used to implement other query operations. For example, the user can request to obtain a personal phone book by sending a short message method or a voice flow mode. The existing contact contact telephone information, in response to the request sent by the SCF unit 1, the service query sub-module 333 will perform a query operation, and the information of the group information, the contact telephone number and the like required by the user are passed through the SCF unit 1 by means of a short message. The feedback module 13 sends the information to the user, or can be passed through the voice conversion unit 17 to pass the user through the voice menu. It should be noted that the functions, positions, and the like of the modules described above are merely exemplary. According to the needs of the implementation, the function modules in the SDF unit may be set in the SCF unit. For example, the service management module may be set in the SCF. The function modules may be merged and further separated. For example, the maintenance sub-module and the service query sub-module may be set together, or the maintenance sub-module and/or the service query sub-module may be further separated into different modules. Used to implement different query functions. Phone Book Based Calls Through the phone book function of embodiments of the present invention, a user can initiate a call. As described above, the user can directly initiate a call by pressing a button to select a contact during the process of playing the contact information of the system voice, or the user can also initiate a call by voice after accessing the phone book management system. In order to implement the call function, as shown in FIG. 4, the call control module 19 is set in the SCF unit 1. When a contact is selected by a button, the call control module 19 can initiate a call directly to the contact. When the call is made by voice, the service access module 11 receives the voice information from the user, submits the voice information to the voice recognition module 15, and after the voice recognition module 15 converts the text information, the service query is submitted to the SDF unit 3. The module 333, the service query sub-module 333 queries the contact corresponding to the text information, and returns the queried contact to the call control module. 19, Then, the call control module 19 initiates a call to the contact. Preferably, the service query sub-module 333 has an automatic school-risk function, that is, its query can be performed by basic matching instead of absolute matching, so that the obvious number input error can be automatically corrected (for example, one or one less area code) Bits, etc., locally verify the validity of the called number. This embodiment can conveniently initiate a call to a contact by introducing a call control module. Preferably, the call control module 19 can automatically add a number such as an IP phone in front of the outbound call number according to the number attribute of the contact, etc., to implement a call with the best call charge or the best call quality, for example, by setting a number Compiling a sub-module (not shown) to implement, before calling the called number, first compiling the sub-module using the number, for example, as described above, adding a number header, after which the call control module 19 passes The compiled number is used to make a call. In this embodiment, the call control module can compile the acquired number, for example, adding a number header before the called number, thereby enhancing the flexibility of the call and improving the user experience. FIG. 4 shows the case where the call control module 19 is placed in the SCF unit 1. The present invention is not limited thereto. For example, as shown in FIG. 5, the call control module 19 can also be disposed in the intelligent network SSP 5, and the SCF unit 1 makes a call through the SSP 5. The operation of the phone book management system according to the embodiment of the present invention will be described below in conjunction with the flow shown in FIG. 8a and FIG. 8b. It should be noted that the operations of FIG. 8a and FIG. 8b may be performed separately or in combination. As shown in FIGS. 8a and 8b, by means of the phone book management system, the following operations can be performed: Step 10: The user enters the phone book service system, and the process may be to dial the phone book system access code or sign into the phone book management system; Step 11: After entering the phone book management system; select to create a new personal phone book, and set the corresponding access password to obtain the phone book unique ID. Specifically, the service query sub-module 333 does not find the phone book ID corresponding to the user number, and the SCF unit prompts the user to create a new phone book. In response to the user button, the maintenance sub-module 331 assigns the user a unique phone book ID. And the security control sub-module 335 saves the password settings entered by the user. Step 12: In the established personal phone book, select to establish a phone book group, and set a password for accessing the phone book group. Specifically, after the group is created, the SCF unit 1 prompts the user to perform subsequent operations. When the user selects to establish a group, the maintenance sub-module 331 creates a group and assigns a group ID. Preferably, the security control sub-module 335 saves the user-entered group for the group. Password settings. Step 13: In the established personal group, select to establish contact information and a phone number, and also set a password for accessing the contact. Specifically, after the group is created, the SCF unit 1 prompts the user to perform subsequent operations. When the user selects to establish a contact, the maintenance sub-module 331 saves the contact information input by the user. If it is a voice input, the voice recognition module 15 of the SCF unit 1 is required to perform voice conversion first. Step 20: The user accesses the phone book management system, and can select a personal phone book to be managed according to the system function prompt input. If the password is set, the security control sub-module 335 determines whether the password is correct, to determine whether the user has the authority to manage. If there is permission, go to step 22 to select the group and enter the permission password. After the authentication is passed, you can go to steps 24, 25 and 26. Step 24, edit the name of the group, password authority management and other attributes. Step 25, select the specific contact in the group, edit its name, contact phone number, access password and other attributes. Step 26: Using the phone book, the selected contact initiates a call to make a call. Other operations implemented by the phone book management system of the embodiment of the present invention can be understood and implemented by the above description of the embodiments and the flowchart shown in FIG. 9. The flow is described in detail below: Step 901, User The terminal calls the phone book access code; Step 902, the SCF determines whether the personal phone book corresponding to the phone book access code already exists, and if yes, proceeds to step 903; otherwise, proceeds to step 933; Step 903, the SCF determines the user terminal Whether the authentication is passed, if yes, proceed to step 904; otherwise, the process ends; step 904, the SCF determines that the current group is the top-level group; Step 905, the SCF prompts to enter the corresponding process by pressing a specific key, and may proceed to steps 906, 922, 925, 930; Step 906, the specific key is a contact selection function key for input; Step 907, the SDF queries the contact information under the group; Step 908, the SCF broadcasts the contact information in sequence; Step 909, the SCF button is selected; Step 910, the SCF sets the current contact; Step 911, the SCF prompts to enter the corresponding process by pressing a specific key, and may proceed to Steps 912, 937; Step 912; The specific key is an input selection contact telephone function button; Step 913, the SDF queries the telephone information of the contact; Step 914, the SCF sequentially broadcasts the contact telephone; Step 915, the SCF button is selected; Step 916, the SCF sets the current contact telephone; Step 917, the SCF prompts to enter the corresponding process by pressing a specific key, and may proceed to steps 918, 940, or return to step 4 to gather 911, and return to the function key; Step 918, the specific key is a call contact telephone function button; Step 919, SSP outgoing call Step 920, the SCF judges the outbound call result, if the outbound call result is an outbound call, then proceeds to step 921, otherwise, returns to step 4 to gather 917; step 921, the SSP connects to the calling party and the called party; and after the call ends Returning to step 920; Step 922, the specific key is an input contact function button; Step 923, the user inputs contact information according to a certain rule; Step 924, S The DF records the contact information and belongs to the current packet, and then proceeds to step 910; Step 925, the specific key is an input enter packet function button; Step 926, the SDF queries the sub-packet information; Step 927, the SCF broadcasts the sub-packet information in sequence; Step 928, the SCF button selects and enters the password and authenticates the pass; Step 929, enters the group; then returns to step 4 to gather 905; Step 930, the specific key is the input group function button; Step 931, the user inputs the group information according to the rule Step 932, the SDF establishes a sub-packet setting password and sharing attribute, and then returns the group ID, and proceeds to step 929; Step 933, the SCF prompts to create by a specific key; Step 934, the user inputs a Create Phone Book function button and inputs registration information; 935, the SDF establishes the personal phone book information according to the user number; step 4 gathers 936, the SDF establishes the top group group setting password and the sharing attribute, and then returns the group ID, and proceeds to step 929; Step 937, the specific key is the button for adding the contact phone function; 938, the SCF prompts to input various contact numbers of the contact; Step 939, records the contact telephone number of the contact, proceeds to step 911; Step 940, the specific key is an edit contact telephone function button; Step 941, the SCF prompts to input new information; 942, the SDF updates the contact phone, and returns to step 917; Step 4 gathers 943, the user actively hangs up, and the process ends. It should be noted that the processing procedure given in FIG. 9 is merely exemplary, and is limited according to the needs of the implementation. For the method embodiments given above, it may be implemented by hardware, software, firmware, middleware, code, hardware description language, or a combination thereof. When implemented in software, firmware, middleware or code, a program for performing necessary tasks may be stored in a machine readable medium such as a storage medium Code or code segment. Based on this, in accordance with an embodiment of the present invention, there is also provided a computer readable medium carrying program or instruction code, which may cause a processor when the program or instruction code is called by a processor Perform some or all of the processing described in the foregoing method embodiments to implement intelligent network-based phone book management. For example, the SCF unit 1 may exist in the form of an SCF process, and the SDF unit 3 may exist in the form of an SDF process, and are respectively stored in Computer readable medium. As described above, the embodiment of the present invention implements the management and use of the personal phone book for the user by setting the SCF unit and the SDF unit. Since the data of the phone book is stored in the intelligent network service database, the phone book can be guaranteed. The information is not easy to be lost, and the contact information can be upgraded and expanded. For the operator, the existing network architecture is not required to be greatly modified, and the related functions can be implemented. Therefore, the present invention is compatible with the current network. Strong, and because there is no limit to the type of terminal, it is easy to promote and apply, and has strong industrial applicability. The above is only the preferred embodiment of the present invention, and is not intended to limit the present invention, and various modifications and changes can be made to the present invention. Any modifications, equivalent substitutions, improvements, etc. made within the scope of the present invention are intended to be included within the scope of the present invention.

Claims

Claim

An intelligent network-based phone book management system, comprising: a service control function unit, configured to analyze and process a phone book management service process, and provide a voice interaction interface for the user;

A service data function unit, connected to the service control function unit, for storing and managing a phone book, wherein each phone book has a uniquely identified phone book ID.

The system according to claim 1, wherein the service control function unit comprises: a service access module, configured to receive an access code or an operation code input by a user, where the operation code indicates the following operation One: Create a phone book, query a phone book, create a contact group, enter a contact group, add a contact, select a contact, update a contact.

The system according to claim 2, wherein the service control function unit further comprises:

a feedback module, configured to provide information from the service data function unit to a user.

The system according to claim 3, wherein the service control function unit further comprises:

The voice conversion module is connected between the service data function unit and the feedback module, and is configured to convert text information from the service data function unit into voice information and send the information to the feedback module.

The system according to claim 2, wherein the service control module further comprises: a voice recognition module, configured to identify and convert voice information from the user into text information; and/or

Call control module, used to initiate a call.

6. The system of claim 5, wherein the service data functional unit further comprises:

The service query sub-module is configured to query a contact that matches the text information from the voice recognition module, and the information of the matched contact is returned to the call control module.

7. The system of claim 6 wherein:

The call control module includes: a number compiling sub-module, configured to perform a compiling operation on the number of the matched contact, where the compiling operation includes: setting a number head before the number;

The call control module is configured to initiate a call to a number of a compiling operation of the number compiling submodule.

The system of claim 2, wherein the service data function unit comprises: a data storage module, configured to store a phone book;

And a service management module, configured to manage a phone book stored by the data storage module according to an access code or an operation code received by the service access module.

The system according to claim 8, wherein the service management module comprises: a maintenance submodule, configured to create, update, or delete a phone book, a contact group, or a contact according to information input by the user. , where each contact group has a uniquely identified group ID;

a security control sub-module for controlling access operations to the phone book;

And a service query submodule, configured to query the phone book based on the access code and the user number, or the operation code, to obtain phone book information.

10. The system according to claim 9, wherein the security control sub-module controls an access operation by setting a key to a phone book, wherein the key is a private key corresponding to one user. The number, or the key is a shared key, corresponding to a plurality of user numbers.

The system according to claim 9, wherein the phone book information comprises at least one of the following: the phone book ID, the group ID, the contact group number information, and the contact information.