WO2010064536A1

WO2010064536A1 - E-mail operation system, e-mail operation device, and e-mail operation method

Info

Publication number: WO2010064536A1
Application number: PCT/JP2009/069386
Authority: WO
Inventors: 高橋　賢
Original assignee: 株式会社エヌ・ティ・ティ・ドコモ
Priority date: 2008-12-02
Filing date: 2009-11-13
Publication date: 2010-06-10
Also published as: JP5000628B2; EP2355424A4; US20110289167A1; EP2355424A1; CN102239671A; JP2010135914A; CN102239671B

Abstract

E-mail operations are executed with respect to a communication terminal for which the contracted communications carrier has changed. With an E-mail operation system (2), when communication is made with respect to a first communication network (N1), an E-mail operation request the destination of which is a first E-mail address used by a target terminal (20) is received by a first E-mail control device (50) contained in the first communication network (N1); the telephone number of the target terminal (20) which is associated with the first E-mail address is specified by a first E-mail operation system (30) configured by including the first E-mail control device (50) and an SCP (40); using this telephone number, an E-mail operation request is transmitted to a second communication network (N2); using the telephone number in said operation request, a second E-mail operation device (60) transmits an E-mail operation instruction to the target terminal (20). Thus, an E-mail operation instruction is executed with respect to the target terminal (20) via the second communication network (N2), which is a different communication network from the first communication network (N1).

Description

E-mail operation system, e-mail operation device, and e-mail operation method

The present invention relates to an e-mail operation system, an e-mail operation apparatus, and an e-mail operation method.

E-mail is widely used in communication terminals such as mobile phones as an asynchronous communication tool using the Internet, but there are many cases of erroneous information transmission and destination errors. For this reason, there are various ways to manipulate the sent mail stored in the mail server or the communication terminal of the other party before the other party reads it by sending an operation request such as deletion or replacement to the other party. (For example, refer to Patent Document 1).

JP 2002-55932 A

By the way, in recent years, a user of a communication terminal who has contracted with a telecommunications carrier (old telecommunications carrier) that provides a certain communication network (old telecommunications network) has changed the contract destination to a communication network (new communication network) different from the old telecommunications network. Number portability (number portability) system that can continue to use the telephone number acquired when contracting with the old telecommunications carrier even if it is changed to the telecommunications carrier (new telecommunications carrier) to be provided, users There is an increase in the change in the operators that contracts. However, since the email address assigned to the communication terminal is not subject to the number portability system, if the telecommunications carrier with which the user contracts is changed from the old telecommunications carrier to the new telecommunications carrier, the old telecommunications business The use of the mail address (old mail address) assigned to the communication terminal by the user is stopped, and a new mail address is assigned to the communication terminal from the new communication operator. Then, information related to the electronic mail transmitted / received during the contract with the old communication carrier is deleted from the mail server included in the old communication network.

Here, before changing the telecommunications carrier for the communication terminal whose contract is changed from the old telecommunications carrier to the new telecommunications carrier using the technology described in Patent Document 1, the number portability is used. It is assumed that an operation request such as deletion or replacement of an electronic mail transmitted to the old mail address used by the communication terminal and currently held in the communication terminal is transmitted to the communication terminal. However, in the old telecommunications carrier's mail server, as described above, the information related to the e-mail transmitted and received using the old email address that has been discontinued is deleted, so the old telecommunications carrier's mail server However, there has been a problem that operations such as deletion of an e-mail based on the operation request cannot be performed.

The present invention is an invention made in view of the above problems, for example, an e-mail operation system and an e-mail operation capable of performing an e-mail operation on a communication terminal changed by a telecommunications carrier contracted by number portability It is an object to provide an apparatus and an e-mail operation method.

In order to achieve the above object, an electronic mail operating system according to the present invention is an electronic mail that is included in a first communication network and that is transmitted to and received from a communication terminal that communicates by connecting to the first communication network. The first e-mail operating device for operating and the communication terminal included in the second communication network different from the first communication network and connected to the second communication network for communication. And a second e-mail operation device that operates the e-mail to be operated. A target terminal that is a communication terminal to be operated is connected to the first communication network, and the target terminal An e-mail operation system for operating an e-mail transmitted using a first e-mail address used for transmission / reception via a second communication network, wherein the first e-mail operation device includes: A first communication network and a second communication network; Terminal information storage means for storing the target terminal information, which is information commonly used for specifying the target terminal, and the first mail address in association with each other, the first mail address, and the electronic mail And an e-mail operation request receiving means for receiving an e-mail operation request including information, and a terminal based on a first e-mail address included in the e-mail operation request received by the operation request receiving means Referring to the information storage means, target terminal information acquisition means for acquiring target terminal information stored in association with the first mail address, and target terminal information and e-mail to the second communication network. And an e-mail operation request transmitting means for transmitting an e-mail operation request including the specified information, wherein the second e-mail operation device is the first e-mail operation device The operation request receiving means for receiving the operation request to be transmitted and the target terminal specified by the target terminal information included in the operation request received by the operation request receiving means are specified by information for specifying an e-mail. And an operation instruction transmission means for transmitting an e-mail operation instruction for instructing an e-mail operation.

An electronic mail operation device included in the electronic mail operation system according to the present invention is included in the first communication network, and is transmitted to and received from a communication terminal that communicates by connecting to the first communication network. Transmission / reception to / from a communication terminal included in a second communication network different from the first communication network and connected to the second communication network for communication with the first e-mail operation device that operates e-mail And a second electronic mail operating device that operates the electronic mail to be operated, and the target terminal that is the communication terminal to be operated is connected to the first communication network and the target terminal is electronic A first e-mail operation device included in an e-mail operation system for operating an e-mail transmitted using a first e-mail address used when sending / receiving e-mail via a second communication network The first communication Terminal information storage means for storing target terminal information, which is information commonly used for specifying the target terminal in the second communication network and the first mail address, in association with each other; An e-mail operation request receiving means for receiving an e-mail operation request including an e-mail address and information specifying the e-mail; and a first e-mail included in the e-mail operation request received by the operation request receiving means The target terminal information acquisition means for acquiring the target terminal information stored in association with the first mail address with reference to the terminal information storage means based on the address, and the target terminal for the second communication network And e-mail operation request transmission means for transmitting an e-mail operation request including information and information for specifying e-mail.

An electronic mail operation device included in the electronic mail operation system according to the present invention is included in the first communication network, and is transmitted to and received from a communication terminal that communicates by connecting to the first communication network. Transmission / reception to / from a communication terminal included in a second communication network different from the first communication network and connected to the second communication network for communication with the first e-mail operation device that operates e-mail And a second electronic mail operating device that operates the electronic mail to be operated, and the target terminal that is the communication terminal to be operated is connected to the first communication network and the target terminal is electronic A second e-mail operation device included in an e-mail operation system for operating an e-mail transmitted using a first e-mail address used when sending / receiving e-mail via a second communication network The first electron Target terminal information, which is information transmitted from the network operation device and used to identify the target terminal used in common in the first communication network and the second communication network, and information specifying the e-mail. An operation request receiving unit that receives an operation request, and a target terminal specified by target terminal information included in the operation request received by the operation request receiving unit, And an operation instruction transmitting means for transmitting an e-mail operation instruction for instructing an operation.

In the above e-mail operation system and e-mail operation device, the target terminal information is based on the first e-mail address included in the e-mail operation request received by the e-mail operation request receiving means of the first e-mail operation device. The target terminal information is acquired by the terminal information storage means referring to the acquisition means. Then, an e-mail operation request is transmitted to the second communication network using the target terminal information. On the other hand, in the second e-mail operation device, on the basis of the operation request received by the operation request receiving means, a connection is made to the second communication network, and the target terminal specified by the target terminal information is electronically transmitted. Mail operation instructions are sent. Thus, according to the above-described e-mail operation system and e-mail operation apparatus, the target terminal information used for specifying the target terminal in common between the first communication network and the second communication network is obtained. The electronic mail operation instruction can be transmitted to the target terminal via the second communication network different from the first communication network.

Here, in the electronic mail operating system according to the present invention, the second communication network is composed of a plurality of communication networks, and the terminal information storage means is information for identifying a communication network to which the target terminal is connected among the plurality of communication networks. Certain communication network information is further stored in association with the first mail address, and the target terminal information acquisition unit refers to the terminal information storage unit and stores the target terminal information stored in association with the first mail address. And e-mail operation request transmission means for the communication network specified by the communication network information among the communication networks included in the second communication network, It can be set as the aspect which transmits the operation request | requirement of the electronic mail containing the information which specifies an electronic mail.

According to the above aspect, the information related to the communication network to which the target terminal can connect among the communication networks included in the second communication network different from the first communication network is the terminal information storage means as the communication network information. Stored in Then, the e-mail operation request transmission means uses this communication network information to transmit an e-mail operation request to the communication network specified by the communication network information. As described above, even when there are a plurality of communication networks included in the second communication network, an e-mail operation request is transmitted to the communication network to which the target terminal can connect based on the communication network information. An e-mail operation instruction can be transmitted to the target terminal via a communication network different from the first communication network.

Here, the e-mail operation system according to the present invention is the first e-mail operation device, in which the information specifying the e-mail transmitted to the first e-mail address and the information specifying the sender of the e-mail are specified. Are stored in association with each other, and the e-mail operation request receiving means includes an electronic mail including a first e-mail address, information for identifying the e-mail, and information for identifying the sender. When receiving the mail operation request and referring to the history information storage means based on the information identifying the email, if it is determined that the sender of the email does not match the sender of the email operation request, It is good also as an aspect which stops the process which concerns on an email operation request | requirement.

In the case of the above aspect, when the sender of the e-mail operation request received by the e-mail operation request receiving means of the first e-mail operation device does not match the sender of the e-mail stored in the history information storage means Thereafter, the processing related to the e-mail operation request is stopped. Therefore, by adopting such an aspect, for example, when an e-mail operation request is transmitted from a third party different from the e-mail sender, an e-mail operation is performed based on the e-mail operation request. You can avoid that.

The electronic mail operation system according to the present invention also includes information specifying the electronic mail transmitted to the first mail address and whether or not the electronic mail is distributed to the communication terminal in the first electronic mail operation device. Distribution information storage means for storing the information to be identified in association with each other, and the e-mail operation request receiving means refers to the distribution information storage means based on the information for specifying the e-mail, and If it is determined whether or not the electronic mail is distributed to the target terminal and it is determined that the electronic mail is not distributed to the target terminal, the processing related to the electronic mail operation request may be stopped.

In the above aspect, when the distribution information storage unit stores the distribution information of the e-mail, the e-mail operation request receiving unit refers to the e-mail to confirm whether the e-mail has been distributed, and the e-mail has not been distributed The processing related to the e-mail operation request is stopped. Therefore, according to the above aspect, when the e-mail is not delivered, the transmission of the e-mail operation instruction to the target terminal is stopped, so that unnecessary communication can be reduced. .

Note that the e-mail operation system and e-mail operation apparatus according to the present invention can be described as an invention of an e-mail operation method as described below. This is substantially the same invention only in different categories, and has the same operations and effects.

That is, the electronic mail operating method according to the present invention is a first method for operating an electronic mail that is included in a first communication network and is transmitted to and received from a communication terminal that communicates by connecting to the first communication network. An e-mail operating device and an e-mail which is included in a second communication network different from the first communication network and which is transmitted to and received from a communication terminal connected to the second communication network and performing communication A second e-mail operation device configured to be connected to the first communication network and send / receive e-mail to the target terminal which is a communication terminal to be operated. An e-mail operation method using an e-mail operation system for operating an e-mail transmitted using a first e-mail address to be used via a second communication network, wherein the first e-mail operation device includes: With the first communication network A terminal information storage step for storing the target terminal information, which is information commonly used to identify the target terminal in the two communication networks, and the first mail address, and the first electronic mail; In the operating device, an e-mail operation request receiving step for receiving an e-mail operation request including the first e-mail address and information for specifying the e-mail, and receiving an operation request in the first e-mail operating device Target terminal that acquires target terminal information stored in association with the first mail address by referring to the terminal information storage unit based on the first mail address included in the e-mail operation request received in the step In the information acquisition step, in the first electronic mail operating device, the target terminal information and information for identifying the electronic mail with respect to the second communication network An e-mail operation request transmitting step for transmitting an e-mail operation request including: an operation request receiving step for receiving an operation request transmitted from the first e-mail operation device in the second e-mail operation device; In the second electronic mail operating device, the electronic mail specified by the information specifying the electronic mail is operated on the target terminal specified by the target terminal information included in the operation request received in the operation request receiving step. An operation instruction transmission step of transmitting an instruction for operating an e-mail to be instructed.

In addition, the electronic mail operating method by the electronic mail operating device according to the present invention is an electronic mail included in the first communication network and transmitted / received to / from a communication terminal that communicates by connecting to the first communication network. The first e-mail operating device for operating and the communication terminal included in the second communication network different from the first communication network and connected to the second communication network for communication. And a second e-mail operation device that operates the e-mail to be operated. A target terminal that is a communication terminal to be operated is connected to the first communication network, and the target terminal E-mail by the first e-mail operation device included in the e-mail operation system for operating the e-mail transmitted using the first e-mail address used for transmission / reception via the second communication network How to operate Terminal information for storing the target terminal information, which is information commonly used to identify the target terminal in the first communication network and the second communication network, and the first mail address in association with each other. An e-mail operation request receiving step for receiving an e-mail operation request including a storing step, a first e-mail address, and information for specifying an e-mail, and an e-mail operation request received in the operation request receiving step A target terminal information acquisition step of acquiring target terminal information stored in association with the first mail address with reference to the terminal information storage means based on the first mail address included in the second communication; and second communication An e-mail operation request transmission step for transmitting an e-mail operation request including target terminal information and information for identifying e-mail to the network; It is characterized in.

In addition, the electronic mail operating method by the electronic mail operating device according to the present invention is an electronic mail included in the first communication network and transmitted / received to / from a communication terminal that communicates by connecting to the first communication network. The first e-mail operating device for operating and the communication terminal included in the second communication network different from the first communication network and connected to the second communication network for communication. And a second e-mail operation device that operates the e-mail to be operated. A target terminal that is a communication terminal to be operated is connected to the first communication network, and the target terminal E-mail by the second e-mail operation device included in the e-mail operation system for operating the e-mail transmitted using the first e-mail address used for transmission / reception via the second communication network How to operate The target terminal information that is transmitted from the first electronic mail operating device and is information that specifies the target terminal used in common in the first communication network and the second communication network, and information that specifies the e-mail And an operation request receiving step for receiving an operation request including: and a target terminal specified by target terminal information included in the operation request received in the operation request receiving step in the second e-mail operation device. And an operation instruction transmission step of transmitting an e-mail operation instruction for instructing an e-mail operation specified by information specifying the e-mail.

According to the present invention, there is provided an e-mail operation system, an e-mail operation apparatus, and an e-mail operation method capable of performing an e-mail operation on a communication terminal changed by, for example, a telecommunications carrier contracted by number portability Is done.

It is a figure which shows the structure of the communication system containing the electronic mail operation system which concerns on suitable embodiment of this invention, and those connection relations. It is a figure which shows the hardware constitutions of SCP, 1st electronic mail control apparatus, 2nd electronic mail operation apparatus, and a subscriber database in embodiment of this invention. It is a figure which shows the example of the information hold | maintained in SCP. It is a figure which shows the example of the information hold | maintained in the log | history database of a 1st electronic mail control apparatus. It is a figure which shows the example of the information hold | maintained in a subscriber database. It is a sequence diagram explaining the electronic mail operation method in the communication system containing the electronic mail operation system which concerns on embodiment of this invention.

The best mode for carrying out the present invention will be described below in detail with reference to the accompanying drawings.

(E-mail operation system configuration)
FIG. 1 is a diagram showing a configuration of a communication system 1 including an electronic mail operation system according to a preferred embodiment of the present invention. The communication system 1 shown in FIG. 1 includes a transmission terminal 10 that is a communication terminal that communicates by connecting to the first communication network N1, and a target terminal that is a communication terminal that performs communication by connecting to the second communication network N2. 20, an e-mail operation system 2 that is a system that characterizes the present invention, and a subscriber database 70. The e-mail operation system 2 is a system that operates e-mail already distributed to a communication terminal based on an e-mail operation request. The e-mail operation system 2 includes an SCP 40 and a first e-mail control device 50 that constitute a first e-mail operation system 30 that is a first e-mail operation device, and a second e-mail operation device that is a second e-mail operation device. And an e-mail operation device 60. The first communication network N1 and the second communication network N2 are, for example, mobile communication networks, and are networks provided by communication carriers so that each communication terminal performs packet communication.

Information is exchanged between the transmission terminal 10 and the first electronic mail control device 50 by wireless communication via the first communication network N1. In addition, information is exchanged between the target terminal 20 and the second electronic mail operation device 60 by wireless communication via the second communication network N2. Further, between the first e-mail operation system 30 and the SCP 40, between the first e-mail operation system 30 and the second e-mail operation device 60, and between the second e-mail operation device 60 and the subscriber database 70. Each is connected via a wired network.

In FIG. 1, only the first communication network N1 and the second communication network N2 are shown as communication networks. However, in the following description of the present embodiment, a communication network different from the first communication network N1 is used. A case where there are a plurality of them will be described. In addition, FIG. 1 shows a mode in which the transmission terminal 10 that is one communication terminal is connected to the first electronic mail control device 50, but a plurality of communication terminals are actually connected. Moreover, although the target terminal 20 which is one communication terminal is connected also to the 2nd electronic mail operation apparatus 60, a some communication terminal is actually connected.

Next, details of each device included in the communication system 1 will be described. The transmission terminal 10 and the target terminal 20 are communication terminals used by owners (users) of the respective communication terminals. Specifically, for example, it is realized as a device having a communication function such as a mobile phone and a PDA (Personal Digital Assistance). The communication terminal is configured by hardware such as a CPU (Central Processing Unit), a memory, a monitor, and a communication module. In order for a communication terminal to connect to and communicate with the first communication network N1 and the second communication network N2, the user of the communication terminal contracts with the communication provider that provides the communication network and the use of the communication network. Need to do. That is, the transmission terminal 10 included in the communication system 1 shown in FIG. 1 is connected to the first communication network N1 when the user of the transmission terminal 10 makes a contract with a communication carrier that provides the first communication network N1. It has a function. Further, the target terminal 20 has a function of connecting to the second communication network N2 when the user of the target terminal 20 makes a contract with a communication carrier that provides the second communication network N2. Further, by making a contract with the communication carrier, the transmission terminal 10 and the target terminal 20 are assigned mail addresses from the communication carrier. This e-mail address can usually be used while the user of the communication terminal has a contract with the carrier that assigned the mail address, but after the user of the communication terminal has terminated the contract with the carrier. Will no longer use the email address.

In the following description of the present embodiment, when the target terminal 20 changes the communication network to be connected from the first communication network N1 to the second communication network N2 by MNP (Mobile Number Portability). Will be described. MNP is a number portability (number portability) system related to a mobile phone, and is a system that can change a telecommunications carrier to which a contract is made without changing a telephone number. Specifically, since the user of the target terminal 20 has made a contract with a telecommunications carrier that provides the first communication network N1 in the past, the telephone number “09011111111” is given as the telephone number for identifying the target terminal 20, While connecting to the first communication network N1 to perform voice communication and the like, "address1@xxxxx.ne." Which is a mail address (first mail address) assigned by a communication carrier providing the first communication network N1. jp "was used to send and receive e-mails. However, when the user of the target terminal 20 changes the contracted carrier by MNP, the telephone number “09011111111” that identifies the target terminal 20 is not changed, and the communication network to which the target terminal 20 is connected is the first. The communication network N1 is changed to the second communication network N2. As described above, when the telecommunications carrier contracted by the MNP is changed, the telephone number “09011111111” is a telephone used for specifying the target terminal 20 in common in the first communication network N1 and the second communication network N2. Number. On the other hand, since the e-mail address is not subject to the application of the above MNP system, the use of the first e-mail address is suspended in the transmission / reception of the e-mail by the target terminal 20 due to the change of the contract carrier, and the second communication network N2 “Addressx@yyyyy.ne.jp”, which is the mail address (second mail address) assigned by the communication carrier to be provided, is used. Further, the mail server of the first communication network N1 deletes the mailbox that holds the e-mails sent and received using the first mail address in conjunction with the suspension of use of the first mail address.

In the following description of the present embodiment, the transmission terminal 10 designates the first mail address for the target terminal 20 in which the communication network connected by MNP is changed from the first communication network N1 to the second communication network N2 as described above. A case will be described in which an e-mail that is transmitted and held in the target terminal 20 is operated. That is, the electronic mail to be operated is transmitted from the transmission terminal 10 to the target terminal 20 and received by the target terminal 20 when the communication network to which the target terminal 20 is connected is the first communication network N1. Email.

In the present embodiment, the electronic device previously transmitted to the target terminal 20 from the transmission terminal 10 to the first electronic mail control device 50 included in the first electronic mail operation system 30 by the operation of the user of the transmission terminal 10. An e-mail operation request for mail is sent. Here, the e-mail operation request transmitted from the transmission terminal 10 to the first e-mail operation system 30 is attached to the e-mail, for example, deletion of the e-mail, change or deletion of the text included in the e-mail, and the like. File replacement. When a request for replacing a file attached to an e-mail according to an e-mail operation request is made, the replaced file is transmitted together with the e-mail operation request. This e-mail operation request includes the first e-mail address of the target terminal 20, information for specifying the e-mail, and information for specifying the sender of the e-mail operation request. As information for specifying an e-mail, for example, information for specifying a sender (e.g., a mail address of the transmission terminal 10 as a sender) and information for specifying a destination (e-mail address of the target terminal 20 as a destination) ), The transmission date and time of the electronic mail from the transmission terminal 10, and the like. In addition, when an identifier or the like for specifying an electronic mail is given in advance to an electronic mail transmitted or received between communication terminals, the identifier can be used as information for specifying the electronic mail. Further, the information for specifying the sender includes, for example, the mail address of the transmission terminal 10. Moreover, the telephone number of the transmission terminal 10 can also be used as information for specifying the sender.

The first e-mail operation system 30 and the second e-mail operation device 60 are systems and devices included in the e-mail operation system 2, which is a system that characterizes the present invention. The first e-mail operation system 30 is included in the first communication network N1, and includes the SCP 40 and the first e-mail control device 50. The second e-mail operation device 60 is a device included in the second communication network N2. The subscriber database 70 is an apparatus that is included in the second communication network N2 and stores information used when the second e-mail operation apparatus 60 transmits an e-mail operation instruction to the target terminal 20. is there. As shown in FIG. 2, the SCP 40, the first e-mail control device 50, the second e-mail operation device 60, and the subscriber database 70 are respectively a CPU 101, a RAM (Random Access Memory) 102 as a main storage device, and It is configured as a computer having a ROM (Read Only Memory) 103, a communication module 104 for performing communication, and an auxiliary storage device 105 such as a hard disk. And the function mentioned later of each apparatus is exhibited when these components operate.

Referring back to FIG. 1, the function of each device included in the e-mail operation system 2 will be described. An SCP (Service Control Point) 40 is a device that is included in the first e-mail operation system 30 and provides a service related to a communication terminal that communicates by connecting to the first communication network N1. Specifically, for example, in the SCP 40, when information on a communication terminal whose connection destination has been changed from the first communication network N1 to a different communication network by the MNP is stored, and a call connection request is made to the communication terminal. Has a function of providing information indicating that the communication terminal is connected to a communication network different from the first communication network N1. The SCP 40 also functions as a terminal information storage unit that stores a telephone number commonly used by the target terminal 20 in the first communication network N1 and the second communication network N2 and the first mail address in association with each other. . An example of information stored in the SCP 40 is shown in FIG. As shown in FIG. 3, in the SCP 40, for a communication terminal whose connection destination is changed from the first communication network N1 to a different communication network, the telephone number of the communication terminal and the mail address used in the first communication network N1 The communication network information (communication network information) with which the communication terminal can connect and perform communication is stored in association with each other. As the communication network information, a name for identifying the communication network is described as “second” in FIG. 3. For example, a carrier number (NRN: Network ： Routing Number) assigned to each carrier is used. You can also These pieces of information are stored in the SCP 40 when the user of the target terminal 20 performs a procedure for changing the telecommunications carrier contracted by the user, for example, when the information is input by the telecommunications carrier. Information stored in the SCP 40 is provided to the first electronic mail control device 50 in response to a request from the first electronic mail control device 50 described later.

Subsequently, the first electronic mail control device 50 will be described. The first e-mail control device 50 is a device that is included in the first e-mail operation system 30 and operates e-mails transmitted and received by communication terminals that communicate with the first communication network N1. The first electronic mail control device 50 may be included in the same device as a mail server that holds an electronic mail transmitted and received by a communication terminal that communicates by connecting to the first communication network N1, and is independent of the mail server. May be provided. In the following embodiments, a case where the first electronic mail control device 50 has a function as a mail server will be described. As shown in FIG. 1, the first e-mail control device 50 includes an e-mail operation request receiving unit 51, a target terminal information acquiring unit 52, an e-mail operation request transmitting unit 53, and a history database 54. Composed.

First, the history database 54 will be described. In the history database 54, information related to the e-mail transmitted to the first e-mail address is stored. An example of information stored in the history database 54 is shown in FIG. FIG. 4 is an example in which information related to e-mails transmitted to a plurality of communication terminals as well as the target terminal 20 is held together, but is stored in a different table for each communication terminal. Also good. As shown in FIG. 4, in the history database 54, as information for specifying an e-mail, an e-mail transmission time, an e-mail sender, and an e-mail destination are stored in association with each other. As information for specifying the sender and destination of the electronic mail, the mail address of the communication terminal is preferably used. Furthermore, in the example illustrated in FIG. 4, “status” indicates whether the electronic mail has been delivered to the destination communication terminal. Here, if it is already distributed to the destination communication terminal and the electronic mail is considered to be held at the communication terminal, it is “already reached” and the destination communication terminal is out of service area. If the electronic mail is not distributed, it is determined as “not reached”. This information is updated each time processing related to transmission / reception of electronic mail is performed in the mail server. As described above, the history database 54 includes information (transmission time, sender, destination) that identifies an email transmitted to the first email address, and information (sender) that identifies the sender of the email. And the history information storage means for storing the information in association with each other, information for specifying the electronic mail transmitted to the first mail address, and information for specifying whether or not the electronic mail is delivered to the communication terminal ( Function) as distribution information storage means for storing in association with each other. As described above, the information stored in the history database 54 may include information specifying the sender of the email in the information specifying the email. Information relating to the transmission of e-mail in the history database 54 is held for a holding time (for example, 3 days) determined in advance by a communication carrier or a user of the communication terminal, for example, and the holding time is set. The passed information can be deleted. In this case, the amount of information held in the history database 54 can be adjusted.

Next, the e-mail operation request receiving unit 51 will be described. The e-mail operation request receiving unit 51 is transmitted from the transmission terminal 10 and includes a first e-mail address, information for specifying the e-mail, and information for specifying the sender of the e-mail operation request (transmission terminal 10). It functions as an e-mail operation request receiving means for receiving the received e-mail operation request.

Here, when the e-mail operation request received by the e-mail operation request receiving unit 51 is not transmitted to the communication terminal whose connection destination has been changed by the MNP as described above, that is, the first communication network. In the case of an e-mail operation request for a communication terminal connected to and connected to N1, the mail terminal of the communication terminal included in the mail server included in the first e-mail control device 50 is referred to and an e-mail operation is performed. An email operation based on an email operation request is performed by performing such processing and giving an operation instruction to the communication terminal. However, like the target terminal 20 in the present embodiment, the mailbox of the communication terminal that has changed the connection destination and stopped using the first mail address has been deleted from the mail server. Therefore, the e-mail operation request receiving unit 51 checks whether the mail server related to the first e-mail address is stored in the mail server. If the e-mail operation request receiving unit 51 does not store the e-mail operation request receiving unit 51 I do.

Furthermore, the e-mail operation request receiving unit 51 of the present embodiment has the following two functions. That is, the first point is to identify the email by referring to the history database 54 based on the information for identifying the email included in the email operation request and the information for identifying the sender of the email operation request. It is confirmed whether the sender of the email specified by the information to be matched matches the communication terminal (in this embodiment, the sending terminal 10) that sent the email operation request. Then, when the sender of the e-mail and the communication terminal (sending terminal 10) that sent the e-mail operation request do not match, this is a function of canceling the process related to the subsequent e-mail operation. The second point is to check whether the electronic mail has been distributed to the destination communication terminal (the target terminal 20 in the present embodiment) (the presence or absence of distribution), and the electronic mail is sent to the destination communication terminal. This is a function for canceling the processing related to the subsequent operation of the e-mail when it is not distributed.

Specifically, for example, based on information for identifying an e-mail (transmission time, sender, destination, etc.), the e-mail to which the transmission terminal 10 has transmitted an e-mail operation request is identified with reference to FIG. . Then, when the “status” of the e-mail shown in FIG. 4 is “already reached” and the sender of the e-mail is the transmission terminal 10 that has transmitted the e-mail operation request, the e-mail operation request is received. The subsequent processing is continued by the unit 51. However, when the “status” of the email is “not reached” or when the sender of the email is not the transmission terminal 10, the subsequent processing is stopped, The process related to the e-mail operation request is terminated. In this case, for example, it may have a function of notifying the transmission terminal 10 that the processing related to the operation of the e-mail has been interrupted, and further, a message including the reason for interrupting the processing (for example, It is also possible to use a mode in which “the processing has been stopped because it has not been distributed” or the like is transmitted to the transmission terminal 10. As described above, it is not essential to refer to the history database 54 to confirm whether or not to continue the process related to the email operation (the process related to the email operation request), and receive the email operation request. As an opportunity, all of the processes described later can be performed. In addition, only one of the determination based on whether the sender of the email matches the sender of the email operation request and the determination based on whether the email is delivered to the destination communication terminal is performed thereafter. It can also be a criterion for determining whether or not to perform processing.

As described above, the e-mail operation request received by the e-mail operation request receiving unit 51 and determined to perform the process related to the subsequent e-mail operation by referring to the history database 54 is the target terminal information acquisition unit. 52.

The target terminal information acquisition unit 52 refers to the SCP 40 based on the first email address included in the email operation request received by the email operation request reception unit 51 and is stored in association with the first email address. It functions as target terminal information acquisition means for acquiring the telephone number of the target terminal 20. In the present embodiment, the communication information stored in the SCP 40 in association with the first mail address is also acquired by the target terminal information acquisition unit 52 together with the telephone number. The communication network information acquired at this time is used to specify the communication network to which the target terminal 20 specified by the first mail address is connected when there are a plurality of communication networks different from the first communication network N1. The telephone number and communication network information of the target terminal 20 acquired by the target terminal information acquisition unit 52 and the email operation request are sent to the email operation request transmission unit 53. In addition, when the mail address for specifying the operation target included in the email operation request is different from the mail address used in the past, such as when the mail address is incorrect, it is associated with the mail address in the SCP 40. Since there is no stored information, it is determined that the mail address is incorrect, and the subsequent processing is stopped.

The e-mail operation request transmission unit 53 transmits an e-mail operation request transmission that transmits an e-mail operation request including the telephone number of the target terminal 20 and information specifying the e-mail to the second communication network. Functions as a means. In the present embodiment, this operation request is transmitted to the second communication network N2 specified by the information specifying the communication network acquired by the target terminal information acquisition unit 52.

Next, the second e-mail operation device 60 and the subscriber database 70 will be described. The second e-mail operation device 60 is a device that operates e-mails transmitted and received by a communication terminal that communicates by connecting to the second communication network N2. The second e-mail operation device 60 may be included in the same device as a mail server that holds e-mails transmitted and received by a communication terminal that communicates by connecting to the second communication network N2, and is independent of this mail server. For example, a function related to the second e-mail operation device 60 can be held in a GW (Gateway) device or the like that connects the second communication network N2 and another communication network.

The subscriber database 70 is a device that stores information related to a communication terminal that communicates by connecting to the second communication network N2 by making a contract with a communication carrier that provides the second communication network N2. Of the information held in the subscriber database 70, an example of information used in the communication system 1 according to the present embodiment is shown in FIG. In the subscriber database 70, for example, the telephone number of a communication terminal that communicates by connecting to the second communication network N2, the mail address when sending and receiving electronic mail via the second communication network N2, the location information, and the like The contract information and the like of the service is stored. As shown in FIG. 5, in the communication system 1 according to the present embodiment, information in which the telephone number of the communication terminal and the mail address are associated is used. . Information held in the subscriber database 70 is updated by, for example, a communication carrier. As will be described later, when an e-mail operation instruction can be transmitted to the target terminal 20 without using the second e-mail address, the information held in the subscriber database 70 is the e-mail information. Not used for operation.

Next, details of each functional unit of the second e-mail operation device 60 will be described. As shown in FIG. 1, the second electronic mail operating device 60 according to the present embodiment includes an operation request receiving unit 61 and an operation instruction transmitting unit 62.

The operation request receiving unit 61 functions as an operation request receiving unit that receives an operation request for an e-mail transmitted from the first e-mail control device 50. As described above, the operation request transmitted from the first electronic mail control device 50 includes the telephone number of the target terminal 20 and information for specifying the electronic mail. The operation request received by the operation request receiving unit 61 is sent to the operation instruction transmitting unit 62.

The operation instruction transmission unit 62 transmits an operation instruction related to an e-mail specified by information specifying an e-mail to the target terminal 20 based on the operation request sent from the operation request receiving unit 61. Functions as a means. Specifically, by making an inquiry to the subscriber database 70 based on the telephone number of the target terminal 20 included in the operation request transmitted from the first electronic mail control device 50, the second communication network N2 The mail address (second mail address) of the target terminal 20 to be used is acquired, and an email operation instruction is transmitted to the target terminal 20 using the second mail address. In addition, when it is possible to send an e-mail operation instruction to the target terminal 20 using only the telephone number of the target terminal 20, an inquiry regarding acquisition of the second mail address is made to the subscriber database 70. It can also be set as the aspect which performs operation instruction with respect to the object terminal 20 without. An operation instruction transmission unit 62 issues an e-mail operation instruction to the target terminal 20, and the e-mail operation is performed by receiving the operation instruction at the target terminal 20 and performing processing according to the instruction.

As described above, each unit included in the e-mail operation system 2 functions as described above, so that it is transmitted from the transmission terminal 10 to the first e-mail control device 50 included in the first communication network N1. Based on the e-mail operation request, an instruction to operate the e-mail held in the target terminal 20 is made via the second communication network N2, and the e-mail operation is performed in the target terminal 20. In the above description, the first e-mail control device 50 and the second e-mail operation device 60 have been described as devices having different functions. However, the first e-mail control device 50 and the second e-mail operation device 60 have different functions. A device having such a function may be provided for each communication network.

(E-mail operation method)
Next, an e-mail operation method by the above-described e-mail operation system 2 will be described with reference to a sequence diagram shown in FIG. In the sequence diagram illustrated in FIG. 6, first, processing when an e-mail is transmitted from the transmission terminal 10 to the target terminal 20 connected to the first communication network N <b> 1 will be described. Next, processing when an e-mail operation request is transmitted from the transmission terminal 10 after the communication network to which the target terminal 20 is connected is changed from the first communication network N1 to the second communication network N2 will be described.

First, an electronic mail is transmitted from the transmission terminal 10 to the target terminal 20. Specifically, an e-mail including information regarding the sender and the destination is transmitted from the transmission terminal 10 to the first e-mail control device 50 (S01). Here, the electronic mail transmitted from the transmission terminal 10 is transmitted to the target terminal 20 connected to the first communication network N1, using the first mail address. The first electronic mail control device 50 transmits an electronic mail to the target terminal 20 specified by the first mail address that is the destination of the electronic mail (S02). Further, the history database 54 of the first e-mail control device 50 is updated based on the processing relating to the transmission of the e-mail (S03). Specifically, information for specifying an e-mail including the e-mail transmission date and time from the transmission terminal 10, the e-mail address of the sender (transmission terminal 10), and the e-mail address of the destination (target terminal 20); Information related to the delivery state of the e-mail is added to the table shown in FIG. In the present e-mail operation method, an e-mail is transmitted to the target terminal 20 (S02), so the e-mail delivery status in the table shown in FIG.

Next, when the user of the target terminal 20 changes the communication carrier contracted by the MNP, the change process from the first communication network N1 to the second communication network N2 is performed for the communication network to which the target terminal 20 is connected. (S04). First, in the first electronic mail control device 50, the use of the first mail address is stopped in accordance with the change of the communication network to which the target terminal 20 is connected. Of the information related to the first mail address held in the first electronic mail control device 50, information excluding information related to transmission / reception of the electronic mail held in the history database 54 (for example, the first information held in the mail server). A mail box associated with one mail address) is deleted from the first electronic mail control device 50. On the other hand, the information held in the SCP 40 included in the first communication network N1 is updated (S05). Specifically, as shown in FIG. 3, as the information of the communication terminal whose connection destination communication network has been changed, the first mail address “address1@xxxxx.ne.jp” and the telephone number “09011111111” of the target terminal 20 A line associated with information (“second”) indicating the communication network to be changed is added. On the other hand, in the subscriber database 70 included in the second communication network N2, information related to the target terminal 20 that is newly connected to the second communication network N2 and performs communication is registered (S06). Specifically, as shown in FIG. 5, the telephone number “09011111111” of the target terminal 20 and the second mail address “addressx@yyyyy.ne.jp” used when the target terminal 20 connects to the second communication network N2. Are stored in association with each other.

Next, an e-mail operation request is transmitted from the sending terminal 10 to the first e-mail control device 50 (S11). In the electronic mail operation request at this time, the target terminal 20 holding the electronic mail to be operated is specified by the first mail address “address1@xxxxx.ne.jp”. The e-mail operation request receiving unit 51 of the first e-mail control device 50 receives this e-mail operation request (e-mail operation request receiving step). The e-mail operation request receiving unit 51 attempts to refer to the mailbox held in the mail server based on the e-mail operation request, but the mailbox is deleted in the communication network change process (S04) as described above. The mailbox cannot be referenced. Therefore, the e-mail operation request receiving unit 51 considers the possibility that the connection destination of the target terminal 20 has been changed, and proceeds to the subsequent processing.

Next, the e-mail operation request receiving unit 51 checks the history database 54 based on the information specifying the e-mail included in the e-mail operation request and the information of the sender of the e-mail operation request. (S12, e-mail operation request receiving step). In the e-mail operation method according to the present embodiment, both the sender who sent the e-mail and the sender of the e-mail operation request are the transmission terminals 10, and the target e-mail has already been sent ( S02), as a result of checking the history database 54, it is confirmed that the processing related to the subsequent operation of the e-mail is performed, and an e-mail operation request is sent from the e-mail operation request reception unit 51 to the target terminal information acquisition unit 52. Sent.

The target terminal information acquisition unit 52 uses the first mail address included in the e-mail operation request transmitted from the e-mail operation request reception unit 51 to inquire the SCP 40 about the communication terminal information (S13, connection destination). Specific step). On the other hand, the telephone number “09011111111” stored in association with the mail address “address1@xxxxx.ne.jp” and the communication network information “second” are acquired from the information held in the SCP 40 ( S14, connection destination specifying step). Thus, the telephone number of the target terminal 20 acquired by the target terminal information acquisition unit 52 and the communication network information of the connection destination are transmitted from the target terminal information acquisition unit 52 to the email operation request transmission unit 53 together with the email operation request. Sent to. The e-mail operation request transmission unit 53 transmits an e-mail operation request to the second communication network N2 based on the information transmitted from the target terminal information acquisition unit 52 (S15, e-mail operation request transmission). Step).

On the other hand, the operation request receiving unit 61 of the second e-mail operation device 60 included in the second communication network N2 receives an e-mail operation request transmitted from the first e-mail control device 50 (operation request receiving step). . The operation request received by the operation request receiver 61 is sent from the operation request receiver 61 to the operation instruction transmitter 62. Based on the telephone number “09011111111” of the target terminal 20 included in the operation request, the operation instruction transmission unit 62 inquires of the subscriber database 70 about the information on the target terminal 20 (S16, operation instruction transmission step). Then, the second mail address “addressx@yyyyy.ne.jp” of the target terminal 20 stored in the subscriber database 70 in association with the telephone number is acquired by the operation instruction transmission unit 62 (S17, operation instruction transmission). Step). Using this second mail address, an operation instruction transmission unit 62 transmits an e-mail operation instruction to the target terminal 20 (S18, operation instruction transmission step). This operation instruction is received by the target terminal 20, and the operation of the e-mail held in the target terminal 20 is performed based on the operation instruction (S19). Further, when the target terminal 20 has a function of notifying the user of the target terminal 20 that the operation has been performed when the processing of the e-mail is performed, the process is performed in the target terminal 20. This is notified to the user by a method such as displaying it on the screen, and a series of processes related to the operation of the e-mail is completed.

(Effects of E-mail Operation System 2 and E-mail Operation Method)
The effects of the electronic mail operation system 2 according to the above-described embodiment and the electronic mail operation method by the electronic mail operation system 2 will be described.

According to the e-mail operation system 2 and the e-mail operation method according to the present embodiment, the e-mail operation request transmitted from the transmission terminal 10 and destined for the first e-mail address is the first e-mail included in the first communication network N1. It is received by the mail control device 50. Then, in the first e-mail operation system 30 including the first e-mail control device 50 and the SCP 40, the telephone number of the target terminal 20 associated with the first e-mail address is specified, and this telephone number is used. An operation request for an e-mail held by the target terminal 20 is transmitted from the first e-mail control device 50 to the second communication network N2. Then, in the second e-mail operation device 60 included in the second communication network N2, an e-mail operation instruction is transmitted to the target terminal 20 using the telephone number of the target terminal 20 included in the operation request. . In this way, for example, for the target terminal 20 which is a communication terminal whose communication carrier has been changed due to number portability, an instruction to operate an electronic mail via the second communication network N2 which is a communication network different from the first communication network N1. It can be performed.

In the present embodiment, in the history database 54 of the first e-mail control device 50, information specifying the sender of the e-mail is stored in association with other information specifying the e-mail, and an e-mail operation request is received. The unit 51 determines whether the sender of the received email operation request matches the sender of the email, and if not, the process related to the email operation request is stopped. By adopting such an aspect, for example, when an e-mail operation request is transmitted from a third party different from the e-mail sender, an e-mail operation is performed based on the e-mail operation request. It can be avoided.

Further, in the present embodiment, the distribution information of the e-mail is stored in the history database 54, and the e-mail operation request receiving unit 51 confirms whether the e-mail has been distributed by referring to the history database 54. If the mail has not been delivered, the processing related to the electronic mail operation request is stopped. By adopting such an aspect, the first e-mail control device 50 and the second e-mail operation device 60 do not transmit an e-mail operation request to the target terminal 20 to which e-mail has not been delivered. In the meantime, the amount of communication between the second electronic mail operation device 60 and the target terminal 20 can be reduced, and the electronic mail can be operated.

In the above-described embodiment, the e-mail operation request receiving unit 51 has been described with reference to the history database 54 to determine whether to perform subsequent processing related to e-mail operations. Even if it is a case where it does not hold | maintain the database 54, the effect which concerns on this invention that the operation instruction of an email can be performed via the 2nd communication network N2 which is a communication network different from the 1st communication network N1. Is played.

(Modification of the embodiment)
The e-mail operation system 2 and the e-mail operation method by the e-mail operation system 2 according to the present invention are not limited to the above-described embodiments, and can take various forms. Various modifications of the electronic mail operation system 2 according to the present invention will be described below.

First, in the above embodiment, the communication network with which the user of the target terminal 20 contracts is changed by the MNP, so that the communication network to which the target terminal 20 is connected without changing the telephone number is changed from the first communication network N1 to the second communication. Although the case where the network N2 is changed has been described, the present invention is not limited to the above case and can be applied.

In the above embodiment, the first e-mail operation system 30 includes the SCP 40 and the first e-mail control device 50. However, all of these functions may be combined into one device. Further, the functions held in the SCP 40 and the first e-mail control device 50 in the above embodiment may be distributed and held in the SCP 40 and the first e-mail control device 50, respectively. For example, in the above embodiment, the SCP 40 stores the first mail address, the telephone number of the target terminal 20 and the information of the communication network in association with each other. For example, the first mail address and the telephone of the target terminal 20 are stored. The number may be stored in the first electronic mail control device 50.

Moreover, although the said embodiment demonstrated the case where a telephone number was used as object terminal information used in common with 1st communication network N1 and 2nd communication network N2 in order to specify the object terminal 20, telephone number When the identification number of the communication terminal is used in common in the first communication network N1 and the second communication network N2 as information different from the information, the information can also be used.

In the above embodiment, in the SCP 40, communication network information is stored in association with the first mail address and the telephone number of the target terminal 20, but the communication network is, for example, the first communication network N1. When there are only two with the second communication network N2, information on this communication network is not essential. That is, since the first mail address and the telephone number of the target terminal 20 are stored in the SCP 40, the connection destination is changed to the second communication network N2 which is a communication network different from the first communication network N1. Since the determination can be made, an e-mail operation request can be transmitted to the second communication network N2, and the subsequent processing can proceed.

Also, various changes can be added to the processing performed in each device in the above embodiment. For example, in the first electronic mail control device 50, information (for example, a list of mail addresses whose use has been stopped due to MNP) that identifies a communication terminal whose connection destination has been changed from the first communication network N1 to a different communication network. Keep it. Then, an e-mail operation request transmitted from the transmitting terminal 10 is received (S11 in FIG. 6), and after confirming that there is no mailbox related to the first e-mail address, the information is identified by the first e-mail address. It is confirmed that the target terminal 20 to be connected has changed the connection destination by MNP. Then, when it is confirmed that the connection destination has been changed by the MNP, the communication performed between the first electronic mail control device 50 and the SCP 40 is performed by performing a process of referring to the SCP 40. Can be reduced.

Further, in the change process (S04 in FIG. 6) when the target terminal 20 changes the connection destination from the first communication network N1 to the second communication network N2, for example, the first mail address of the mail server of the first communication network N1 There may be a case in which a situation occurs in which the electronic mail held in the mailbox related to the above is transferred to the mailbox related to the second mail address newly provided in the mail server of the second communication network N2. In this case, when the second e-mail operation device 60 transmits an e-mail operation instruction (S18 in FIG. 6) to the target terminal 20, the same instruction is sent to the mail server of the second communication network N2. It is good also as a mode which transmits. As a result, an e-mail operation instruction is also transmitted to the mailbox associated with the second e-mail address of the second communication network N2, and processing related to the e-mail operation is performed, and e-mail is sent to the target terminal 20. A history relating to the transmission of the operation instruction can be recorded.

In the above embodiment, whether the sender of the e-mail matches the sender of the e-mail operation request is checked based on whether the e-mail addresses match, and the subsequent processing is performed only if they match. A possible mode is described. However, considering that an e-mail operation request is transmitted from a third party by impersonating a mail address, for example, an ID or a password can be used as a method of confirming the sender of the e-mail operation request.

In the above embodiment, when the second e-mail operation device 60 receives an operation request from the first e-mail control device 50, the second e-mail operation device 60 performs processing according to this operation request. Then, the user of the target terminal 20 may determine whether or not to perform the process. In this case, the second e-mail operation device 60 confirms the intention of the user of the target terminal 20 by inquiring of the user of the target terminal 20 each time the operation request is received whether the process can be performed according to the operation request. The Further, information reflecting the user's intention of the target terminal 20 as to whether or not to respond in response to the operation request is stored in the second e-mail operation device 60 in advance as setting data, and the first e-mail control is performed. When an operation request is received from the device 50, the control may be performed based on this information. Moreover, this setting data is good also as an aspect produced by confirming the intention of the user of the target terminal 20 by inquiring to the user of the target terminal 20. Furthermore, when the user of the target terminal 20 desires to stop the execution of the process corresponding to the operation request, a process of stopping the process and notifying the transmission terminal 10 may be added. Further, whether or not the second e-mail operation device 60 performs processing based on an operation request from the first e-mail control device 50 may be determined by a network policy of the second communication network N2. That is, when the network policy stipulates that processing is not performed based on an operation request from the first e-mail control device 50, processing according to the operation request from the first e-mail control device 50 is not performed. It can also be set as an aspect.

In the above embodiment, the electronic mail (S01) transmitted from the transmission terminal 10 is, for example, transmission to a posting address of a mailing list, and an electronic mail operation request is transmitted from the transmission terminal 10 to the posting address of the mailing list. It can also be applied to Specifically, for example, when the first e-mail control device 50 receives an e-mail operation request specifying the post address of the mailing list from the transmission terminal 10 as the destination, the first e-mail control device 50 receives the e-mail. It is determined whether the operation request is an operation request for an electronic mail posted to the mailing list. If it is determined that the request is for an e-mail operation for an e-mail posted to the mailing list, by inquiring to a management server or the like that manages the mailing list, the e-mail operation target is joined. Identify the person (e-mail delivery destination). Then, an e-mail operation process is performed for each communication terminal (target terminal) that is the distribution destination of the e-mail specified by the above-described process. Here, when the communication network to which the target terminal included in the mailing list is connected is changed, the same processing as in the above-described embodiment is performed to operate the e-mail transmitted using the mailing list. be able to.

The above embodiment can also be applied when the target terminal 20 is roaming. Specifically, when the target terminal 20 is roaming, the information is held in, for example, the second e-mail operation device 60, and the e-mail is sent to the roaming destination communication network based on the information. By transmitting the operation instruction, it is possible to operate the e-mail held by the target terminal 20.

In the above embodiment, the case has been described in which the e-mail is handled even after the communication network to which the target terminal 20 is connected is changed. However, depending on the content of the contract with the communication carrier that provides the second communication network N2, the second communication is performed. There are cases where electronic mail cannot be transmitted / received via the network N2. In this case, the second e-mail operation device 60 relates to an e-mail operation using information (for example, a short message service) that can be transmitted by designating a telephone number to the target terminal 20. It is also possible to adopt a mode in which the instruction is transmitted.

Further, in the above-described embodiment, the process of transmitting an e-mail operation instruction to the target terminal 20 by the second e-mail operation device 60 has been described, but the e-mail operation is appropriately performed on the target terminal 20 based on the operation instruction It is good also as a mode which notifies that the transmission terminal 10 was performed. In this case, by sending an e-mail operation result to the second e-mail operation device 60 from the target terminal 20 in the reverse order to the order in which the e-mail operation request, the operation instruction, and the e-mail operation instruction are transmitted. The operation result can be notified to the transmission terminal 10 through the first electronic mail control device 50 as a response to the electronic mail operation request. Moreover, when it is set as this aspect, when the said email is already deleted by the user's operation etc. in the object terminal 20, for example, it is good also as notifying the result.

The present invention provides an e-mail operation system, an e-mail operation apparatus, and an e-mail operation method capable of operating an e-mail on a communication terminal that has been changed by, for example, a communication carrier contracted by number portability.

DESCRIPTION OF SYMBOLS 1 ... Communication system, 2 ... E-mail operation system, 10 ... Transmission terminal, 20 ... Target terminal, 30 ... 1st e-mail operation system, 40 ... SCP, 50 ... 1st e-mail control apparatus, 60 ... 2nd e-mail Operating device, 70 ... subscriber database.

Claims

A first electronic mail operating device for operating an electronic mail that is included in the first communication network and is transmitted to and received from a communication terminal connected to the first communication network and performing communication; and the first communication A second electronic mail operating device that operates an electronic mail that is included in a second communication network different from the network and is transmitted to and received from a communication terminal that communicates by connecting to the second communication network; For a target terminal that is a communication terminal that is an operation target and is connected to a first communication network, the target terminal uses a first mail address that is used when the target terminal transmits and receives an e-mail. An e-mail operation system for operating a transmitted e-mail via the second communication network,
The first electronic mail operating device is:
Target terminal information, which is information used in common to identify the target terminal in the first communication network and the second communication network, and the first mail address are stored in association with each other. Terminal information storage means;
E-mail operation request receiving means for receiving the e-mail operation request including the first e-mail address and information specifying the e-mail;
Based on the first mail address included in the electronic mail operation request received by the operation request receiving means, the terminal information storage means is referred to and stored in association with the first mail address. Target terminal information acquisition means for acquiring the target terminal information;
E-mail operation request transmission means for transmitting the e-mail operation request including the target terminal information and the information for specifying the e-mail to the second communication network;
With
The second electronic mail operating device is:
Operation request receiving means for receiving the operation request transmitted from the first electronic mail operating device;
Email that instructs the target terminal specified by the target terminal information included in the operation request received by the operation request receiving means to operate the email specified by the information specifying the email An operation instruction transmission means for transmitting an operation instruction;
An e-mail operation system comprising:
The second communication network comprises a plurality of communication networks;
The terminal information storage means stores communication network information, which is information for specifying a communication network to which the target terminal is connected, among the plurality of communication networks, further associated with the first mail address,
The target terminal information acquisition unit refers to the terminal information storage unit, acquires the target terminal information stored in association with the first mail address, and the communication network information,
The e-mail operation request transmitting unit is configured to identify the target terminal information and the e-mail for a communication network specified by the communication network information among communication networks included in the second communication network. The e-mail operation system according to claim 1, wherein the e-mail operation request includes:
The first electronic mail operating device is:
History information storage means for storing information specifying the electronic mail transmitted to the first mail address and information specifying the sender of the electronic mail in association with each other;
The e-mail operation request receiving means receives the e-mail operation request including the first mail address, information specifying the e-mail, and information specifying a sender of the e-mail operation request. , Based on the information identifying the e-mail, referring to the history information storage means, confirm whether the sender of the e-mail matches the sender of the e-mail operation request, and if not, 3. The e-mail operation system according to claim 1, wherein the process related to the e-mail operation request is stopped.
The first electronic mail operating device is:
Distribution information storage means for storing information specifying the electronic mail transmitted to the first mail address and information specifying whether or not the electronic mail is distributed to the communication terminal in association with each other; Prepared,
The e-mail operation request receiving means refers to the delivery information storage means based on information identifying the e-mail, confirms whether or not the e-mail is delivered to the target terminal, and the e-mail is sent to the target The e-mail operation system according to any one of claims 1 to 3, wherein if the e-mail operation request is not distributed to the terminal, the process related to the e-mail operation request is stopped.
A first electronic mail operating device for operating an electronic mail that is included in the first communication network and is transmitted to and received from a communication terminal connected to the first communication network and performing communication; and the first communication A second electronic mail operating device that operates an electronic mail that is included in a second communication network different from the network and is transmitted to and received from a communication terminal that communicates by connecting to the second communication network; For a target terminal that is a communication terminal that is an operation target and is connected to a first communication network, the target terminal uses a first mail address that is used when the target terminal transmits and receives an e-mail. A first electronic mail operation device included in an electronic mail operation system for operating a transmitted electronic mail via the second communication network,
Target terminal information, which is information used in common to identify the target terminal in the first communication network and the second communication network, and the first mail address are stored in association with each other. Terminal information storage means;
E-mail operation request receiving means for receiving the e-mail operation request including the first e-mail address and information specifying the e-mail;
Based on the first mail address included in the electronic mail operation request received by the operation request receiving means, the terminal information storage means is referred to and stored in association with the first mail address. Target terminal information acquisition means for acquiring the target terminal information;
E-mail operation request transmission means for transmitting the e-mail operation request including the target terminal information and the information for specifying the e-mail to the second communication network;
An e-mail operation device comprising:
A first electronic mail operating device for operating an electronic mail that is included in the first communication network and is transmitted to and received from a communication terminal connected to the first communication network and performing communication; and the first communication A second electronic mail operating device that operates an electronic mail that is included in a second communication network different from the network and is transmitted to and received from a communication terminal that communicates by connecting to the second communication network; For a target terminal that is a communication terminal that is an operation target and is connected to a first communication network, the target terminal uses a first mail address that is used when the target terminal transmits and receives an e-mail. A second electronic mail operating device included in an electronic mail operating system for operating the transmitted electronic mail via the second communication network,
Target terminal information that is transmitted from the first electronic mail operating device and that specifies the target terminal that is used in common in the first communication network and the second communication network; and the electronic mail Operation request receiving means for receiving an operation request including information to be identified;
Email that instructs the target terminal specified by the target terminal information included in the operation request received by the operation request receiving means to operate the email specified by the information specifying the email An operation instruction transmission means for transmitting an operation instruction;
An e-mail operation device comprising:
A first electronic mail operating device for operating an electronic mail that is included in the first communication network and is transmitted to and received from a communication terminal connected to the first communication network and performing communication; and the first communication A second electronic mail operating device that operates an electronic mail that is included in a second communication network different from the network and is transmitted to and received from a communication terminal that communicates by connecting to the second communication network; For a target terminal that is a communication terminal that is an operation target and is connected to a first communication network, the target terminal uses a first mail address that is used when the target terminal transmits and receives an e-mail. An e-mail operation method by an e-mail operation system for operating a transmitted e-mail via the second communication network,
In the first electronic mail operating device, target terminal information, which is information used in common to identify the target terminal in the first communication network and the second communication network, and the first A terminal information storage step for storing an email address in association with each other;
In the first e-mail operation device, an e-mail operation request receiving step for receiving the e-mail operation request including the first e-mail address and information for specifying the e-mail;
In the first e-mail operation device, the first e-mail operation device refers to the terminal information storage unit based on the first e-mail address included in the e-mail operation request received in the operation request reception step. A target terminal information acquisition step of acquiring the target terminal information stored in association with the e-mail address;
In the first electronic mail operation device, an electronic mail operation for transmitting the electronic mail operation request including the target terminal information and information for specifying the electronic mail to the second communication network. A request sending step;
In the second e-mail operation device, an operation request receiving step of receiving the operation request transmitted from the first e-mail operation device;
In the second e-mail operation device, the e-mail is specified by information for specifying the target terminal specified by the target terminal information included in the operation request received in the operation request reception step. An operation instruction transmission step for transmitting an e-mail operation instruction for instructing an e-mail operation;
An e-mail operation method comprising:
A first electronic mail operating device for operating an electronic mail that is included in the first communication network and is transmitted to and received from a communication terminal connected to the first communication network and performing communication; and the first communication A second electronic mail operating device that operates an electronic mail that is included in a second communication network different from the network and is transmitted to and received from a communication terminal that communicates by connecting to the second communication network; For a target terminal that is a communication terminal that is an operation target and is connected to a first communication network, the target terminal uses a first mail address that is used when the target terminal transmits and receives an e-mail. An electronic mail operation method by a first electronic mail operation device included in an electronic mail operation system for operating a transmitted electronic mail via the second communication network,
Target terminal information, which is information used in common to identify the target terminal in the first communication network and the second communication network, and the first mail address are stored in association with each other. A terminal information storage step;
An e-mail operation request receiving step for receiving the e-mail operation request including the first e-mail address and information identifying the e-mail;
Based on the first mail address included in the electronic mail operation request received in the operation request receiving step, the terminal information storage means is referred to and stored in association with the first mail address. A target terminal information acquisition step of acquiring the target terminal information;
An e-mail operation request transmission step for transmitting the e-mail operation request including the target terminal information and the information for specifying the e-mail to the second communication network;
An e-mail operation method comprising:
A first electronic mail operating device for operating an electronic mail that is included in the first communication network and is transmitted to and received from a communication terminal connected to the first communication network and performing communication; and the first communication A second electronic mail operating device that operates an electronic mail that is included in a second communication network different from the network and is transmitted to and received from a communication terminal that communicates by connecting to the second communication network; For a target terminal that is a communication terminal that is an operation target and is connected to a first communication network, the target terminal uses a first mail address that is used when the target terminal transmits and receives an e-mail. An electronic mail operation method by a second electronic mail operation device included in an electronic mail operation system for operating a transmitted electronic mail via the second communication network,
Target terminal information that is transmitted from the first electronic mail operating device and that specifies the target terminal that is used in common in the first communication network and the second communication network; and the electronic mail An operation request receiving step for receiving an operation request including information to be identified;
In the second e-mail operation device, the e-mail is specified by information for specifying the target terminal specified by the target terminal information included in the operation request received in the operation request reception step. An operation instruction transmission step for transmitting an e-mail operation instruction for instructing an e-mail operation;
An e-mail operation method comprising: