WO2009082836A1 - Procédé et dispositif de traitement d'un dysfonctionnement - Google Patents

Procédé et dispositif de traitement d'un dysfonctionnement Download PDF

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Publication number
WO2009082836A1
WO2009082836A1 PCT/CN2007/003816 CN2007003816W WO2009082836A1 WO 2009082836 A1 WO2009082836 A1 WO 2009082836A1 CN 2007003816 W CN2007003816 W CN 2007003816W WO 2009082836 A1 WO2009082836 A1 WO 2009082836A1
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WO
WIPO (PCT)
Prior art keywords
automatic
processing
repair
module
fault
Prior art date
Application number
PCT/CN2007/003816
Other languages
English (en)
Chinese (zh)
Inventor
Weihong Zhu
Yanqin Gao
Original Assignee
Zte Corporation
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Zte Corporation filed Critical Zte Corporation
Priority to PCT/CN2007/003816 priority Critical patent/WO2009082836A1/fr
Publication of WO2009082836A1 publication Critical patent/WO2009082836A1/fr

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications
    • H04L41/0654—Management of faults, events, alarms or notifications using network fault recovery
    • H04L41/0663—Performing the actions predefined by failover planning, e.g. switching to standby network elements

Definitions

  • the present invention relates to the field of communications, and in particular to a fault handling method and a fault handling apparatus for a mobile communication system.
  • BACKGROUND OF THE INVENTION During the operation of a mobile communication system, various failures may occur, which may result in the system not providing normal service or providing a degradation in service quality.
  • an alarm message is generated in the system to enable the operation manager to understand the occurrence of the fault, and accordingly take corresponding measures to solve the fault to restore the system to normal operation as soon as possible.
  • the current alarm information includes the recommended repair processing.
  • the operation and maintenance personnel can refer to the suggested method and manually perform the repair operation to solve the fault.
  • the automatic processing technology is gradually added to the management system of the mobile communication system to reduce the labor participation, speed up the fault resolution, reduce the labor and time cost of maintenance, and make the system more robust. Maintain at a reasonable level.
  • some methods have been proposed to improve the automation level of the management system, including automatic configuration, automatic optimization, etc.
  • these solutions cannot effectively solve the problem of low network maintenance automation.
  • no technical solution has been proposed to automatically repair a fault based on the occurrence of the fault.
  • a fault handling method includes: analyzing a failure of the network system and obtaining an analysis result; adding an automatic repair processing suggestion to the alarm information when the analysis result is that the fault can be repaired by the automatic repair operation; receiving the alarm information, obtaining an automatic from the method Fix processing suggestions and parse them,
  • the corresponding automatic processing module is started to perform the repair operation according to the obtained content.
  • the input parameter is configured according to the content, and the input parameter is input to the corresponding automatic processing module that is started, and the corresponding automatic processing module performs the “re-operation” according to the input parameter.
  • the analysis result is If the repair cannot be performed by the automatic repair operation, do not add any processing suggestions to the alarm message or add only the manual 4 ⁇ reprocessing suggestions in the alarm message. At this time, there is no automatic 4 ⁇ reprocessing recommendation in the discovery alarm information. In this case, the alarm message is not parsed.
  • a fault processing apparatus includes: a fault analysis module, configured to analyze a fault occurring in a network system and obtain an analysis result; Used in fault analysis module The analysis result is that if the fault can be repaired by the automatic repair operation, the automatic repair processing suggestion is added to the alarm information; the automatic repair module is configured to receive the alarm information, obtain the automatic repair processing suggestion and analyze it, and obtain the analysis according to the analysis.
  • the content starts the corresponding automatic processing module to perform the repair operation according to the obtained content;
  • the automatic processing module is configured to perform the repair operation according to the obtained content under the control of the automatic repair module, wherein the automatic repair module parses the obtained content according to the content
  • the input parameters are configured, and the input parameters are input to the corresponding automatic processing module that is started, and the corresponding automatic processing module performs the repair operation according to the input parameters.
  • the analysis result is that the repair cannot be performed by the automatic repair operation.
  • the automatic "reprocessing recommended joining module does not add any processing suggestions to the alarm message or only add manual repair processing suggestions in the alarm message.
  • the automatic repair module does not parse the alarm message.
  • the automatic repair module is further configured to monitor a processing result of the repair operation performed by the corresponding processing module that is started, and initiate an alarm if the processing result is that the fault is not released;
  • FIG. 1 is a flow chart showing a method for processing a fault according to an embodiment of the method of the present invention
  • FIG. 2 is a flow chart showing a specific processing example of a method for processing a fault in an embodiment of the method of the present invention
  • FIG. 4 is a block diagram showing a specific configuration example of a fault handling apparatus of the apparatus embodiment of the present invention.
  • a fault processing method includes: Step S102: analyzing a fault occurring in a network system and obtaining an analysis result; Step S104, in a case where the fault is capable of being repaired by an automatic repair operation. And adding an automatic repair processing suggestion to the alarm information.
  • the automatic repair operation suggestion may be added to the repair processing suggestion field of the alarm message; Step S106, receiving the alarm information, obtaining an automatic repair processing suggestion and parsing therefrom, and The corresponding automatic processing module is started according to the content obtained after the parsing to perform the repair operation according to the obtained content.
  • the input parameter is configured according to the content, and the input parameter is input to the corresponding automatic processing module that is started, and the corresponding automatic processing module performs the repair operation according to the input parameter.
  • the analysis result is that the repair cannot be performed by the automatic repair operation
  • no processing suggestion is added to the alarm message or only the manual reply processing suggestion is added to the alarm message.
  • the alarm message is not parsed.
  • the method may further include: monitoring a processing result of the repair operation performed by the corresponding processing module that is started, and initiating an alarm if the processing result is that the fault is not cancelled; otherwise, the notification that the repair operation is successful is initiated.
  • the method may specifically include the following processing:
  • the relevant network element or network element management system analyzes the fault when generating the alarm information. If the fault is found to be repaired by the automatic repair operation after the analysis, the alarm information is The Fix Processing Suggest field gives a formal fix handling suggestion. Otherwise no repair suggestions are provided or only manual repair suggestions are given;
  • the automatic repair module analyzes the received alarm information. If the alarm information is found to contain formal repair processing suggestions, go to step (3). Otherwise, the automatic repair module does not process the alarm and directly sends it.
  • the automatic repair module parses the formal repair processing suggestion, and determines subsequent automatic processing modules and related input parameters that need to be started according to the suggested content;
  • the automatic repair module starts the subsequent automatic processing module and issues a notification that the automatic repair has been initiated
  • the subsequent automatic processing module performs a corresponding repair operation according to the parameters input by the automatic repair module.
  • the subsequent automatic processing module may be an automatic configuration module, an automatic optimization module or other related automatic processing module.
  • the automatic repair module monitors the processing result of the subsequent automatic processing module. If the fault is not released after the automatic processing module automatically processes the fault, the automatic repair module issues an automatic repair failure alarm; otherwise, the automatic repair function is notified.
  • the fault processing apparatus includes: a fault analysis module 302, configured to analyze a fault occurring in the network system and obtain an analysis result; and an automatic repair processing suggestion adding module 304, configured in the fault analysis module
  • the analysis result of 302 is that if the fault can be repaired by the automatic repair operation, the automatic repair processing suggestion is added to the alarm information;
  • the automatic repair module 306 is configured to receive the alarm information, obtain an automatic repair processing suggestion and analyze it, and according to The content obtained after the parsing starts the corresponding automatic processing module to perform the repair operation according to the obtained content;
  • the automatic processing module 308 is configured to perform the repair operation according to the obtained content under the control of the automatic repair module, wherein the processing module 308 can include A processing module (sub-module) that performs a plurality of processes is invoked by the automatic repair module 306.
  • the automatic repair module 306 parses the obtained content, the input parameter is configured according to the content, and the input parameter is input to the corresponding automatic processing module (sub-module) that is started, and the activated automatic processing module (sub-module) performs the repair operation according to the input parameter.
  • the automatic repair processing suggestion joining module 304 does not add any processing suggestions to the alarm message or only adds the manual repair processing suggestion in the alarm message.
  • the automatic repair module 306 finds that there is no automatic repair processing suggestion in the alarm information, the automatic repair module 306 does not analyze the alarm message.
  • the automatic repair module 306 is further configured to monitor the processing result of the repair operation performed by the activated processing module, and initiate an alarm if the processing result is that the fault is not released; otherwise, the notification that the repair operation is successful is initiated.
  • FIG. 4 is a block diagram showing a structural example of a failure processing device according to the present embodiment.
  • the device includes: a network element (or a network element management system) 402 (which may include the foregoing fault analysis module and an automatic repair processing suggestion joining module): configured to generate an alarm information when a fault occurs, and simultaneously The fault is analyzed, and a formal repair processing suggestion is given in the repair processing suggestion field of the alarm information as needed.
  • Automatic repair module 404 used to analyze information related to system faults such as alarms
  • the subsequent processing module is configured to execute a corresponding instruction according to the analysis result of the automatic repair module 404, and perform a repair attempt on the fault.
  • the subsequent automatic processing module may be an automatic configuration module 406, an automatic optimization module 408, or other related automatic processing module.
  • the automatic repair module, the automatic optimization module or other related automatic processing modules can call the automatic configuration module to perform the repair configuration according to the processing result to implement the repair operation.

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Debugging And Monitoring (AREA)

Abstract

Procédé de traitement d'un dysfonctionnement englobant les opérations suivantes: analyse du dysfonctionnement apparu dans le système de réseau et obtention du résultat de l'analyse avec, lorsque ce résultat montre que le dysfonctionnement peut être éliminé par une opération de rétablissement automatique d l'état normal, ajout d'une proposition d'un traitement de rétablissement automatique à l'information d'alarme; réception de cette information d'alarme d'où émane la proposition de rétablissement automatique d'état normal, et analyse de cette information; et intervention du module de traitement automatique correspondant selon le contenu obtenu après analyse de remise en état sur la base du contenu obtenu. Est également décrit un dispositif de traitement du dysfonctionnement
PCT/CN2007/003816 2007-12-26 2007-12-26 Procédé et dispositif de traitement d'un dysfonctionnement WO2009082836A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
PCT/CN2007/003816 WO2009082836A1 (fr) 2007-12-26 2007-12-26 Procédé et dispositif de traitement d'un dysfonctionnement

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
PCT/CN2007/003816 WO2009082836A1 (fr) 2007-12-26 2007-12-26 Procédé et dispositif de traitement d'un dysfonctionnement

Publications (1)

Publication Number Publication Date
WO2009082836A1 true WO2009082836A1 (fr) 2009-07-09

Family

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Application Number Title Priority Date Filing Date
PCT/CN2007/003816 WO2009082836A1 (fr) 2007-12-26 2007-12-26 Procédé et dispositif de traitement d'un dysfonctionnement

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN113592337A (zh) * 2021-08-09 2021-11-02 北京豆萌信息技术有限公司 故障处理方法、装置、电子设备及存储介质

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN1760790A (zh) * 2004-09-09 2006-04-19 微软公司 在数据保护系统中提供警告合成的方法、系统和装置
CN1859162A (zh) * 2005-06-15 2006-11-08 华为技术有限公司 自动恢复设备故障的实现方法及系统
CN101027872A (zh) * 2004-07-30 2007-08-29 阿尔卡特朗讯公司 用于自动故障修复的通信网络管理系统

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101027872A (zh) * 2004-07-30 2007-08-29 阿尔卡特朗讯公司 用于自动故障修复的通信网络管理系统
CN1760790A (zh) * 2004-09-09 2006-04-19 微软公司 在数据保护系统中提供警告合成的方法、系统和装置
CN1859162A (zh) * 2005-06-15 2006-11-08 华为技术有限公司 自动恢复设备故障的实现方法及系统

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN113592337A (zh) * 2021-08-09 2021-11-02 北京豆萌信息技术有限公司 故障处理方法、装置、电子设备及存储介质

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