WO2008097311A1 - Émission et échange de points de récompenses en utilisant des protocoles de communication sans fil codés par produit - Google Patents

Émission et échange de points de récompenses en utilisant des protocoles de communication sans fil codés par produit Download PDF

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Publication number
WO2008097311A1
WO2008097311A1 PCT/US2007/061676 US2007061676W WO2008097311A1 WO 2008097311 A1 WO2008097311 A1 WO 2008097311A1 US 2007061676 W US2007061676 W US 2007061676W WO 2008097311 A1 WO2008097311 A1 WO 2008097311A1
Authority
WO
WIPO (PCT)
Prior art keywords
reward
customer
reward points
service
product
Prior art date
Application number
PCT/US2007/061676
Other languages
English (en)
Inventor
Niko Drakoulis
John Karantonis
Georgios Stoikos
Original Assignee
Akoo International, Inc.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority to CA002676727A priority Critical patent/CA2676727A1/fr
Priority to KR1020097017271A priority patent/KR20100014806A/ko
Priority to JP2009548229A priority patent/JP2010518482A/ja
Priority to EP07756679A priority patent/EP2109848A4/fr
Priority to MX2009008375A priority patent/MX2009008375A/es
Priority to PCT/US2007/061676 priority patent/WO2008097311A1/fr
Application filed by Akoo International, Inc. filed Critical Akoo International, Inc.
Priority to AU2007346699A priority patent/AU2007346699A1/en
Priority to RU2009133302/08A priority patent/RU2458400C2/ru
Priority to CN200780050965A priority patent/CN101681467A/zh
Priority to BRPI0721227-5A priority patent/BRPI0721227A2/pt
Publication of WO2008097311A1 publication Critical patent/WO2008097311A1/fr
Priority to IL200221A priority patent/IL200221A0/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising

Definitions

  • the present invention relates, in general, to customer reward programs.
  • the product or service of purchase transaction is electronic based and is triggered when the customer uses a loyalty card, credit card, debit card, or in the case of telephone or cellular phone loyalty programs, makes a call using his or her phone.
  • a method and apparatus for operating a wireless reward points issuance, accumulation and redemption program at least part of which utilizes wireless communication of input product and service ID codes by a program customer.
  • a method of operating a wireless data rewards issuance program includes the steps of establishing a central rewards processor controlling the input, authentication and management of reward codes associated with products and services corresponding to incremental accumulation of preset reward points on behalf of at least one reward points issuing entity, transmitting at least part of the input reward codes on a wireless communication gateway including wireless communication from a customer originating device, and verifying the customer ID and product/service ID in each message received by the processor and storing reward points associated with the product ID or service ID according to preset reward program rules in a customer account for one reward point issuing entity.
  • a rewards program apparatus includes discrete product ID and service DD applied to each discrete product and service covered by a reward points program, a central rewards server adapted for receiving customer ID, product ID, and service ID through a communications gateway from a customer device, at least part of the communication gateway including a wireless communication, a business loyalty account server provided for at least one business entity participating in the reward program, an individual customer account of reward points established in at least one of the central rewards server and the business loyalty account server, the central rewards server accumulating individual customer reward points, and at least one of the central rewards server and the business loyalty account server comparing individual customer accumulated points with a reward threshold and allowing redemption of at least some of the reward points when an individual customer accumulated points exceeds a reward point threshold.
  • Fig. 1 is a block diagram of a reward points issuance, accumulation management and redemption apparatus
  • Fig. 2 is a detailed block diagram of the apparatus shown in Fig. 1;
  • FIG. 3 is a more detailed block diagram of the apparatus shown in
  • a central management system manages a communication link to mobile stations in a computer network and translates packets in the payloads of SMS, MMS or Internet messages containing specific content created by a mobile user located remote from a central rewards server 24 implemented as a feature of communication link, such as a wireless carrier network 22, which may be implemented as a Short-Message-Service-Center (SMSC) and Mobile-Multimedia-Service-Environment (MMSE) or an Internet network 12, manages concurrent mobile-originating transmissions representing mobile and/or wireless user inputs.
  • SMS Short-Message-Service-Center
  • MMSE Mobile-Multimedia-Service-Environment
  • At least a portion of the carrier network 22 may include wireless communication.
  • the central rewards server 24 addresses a host network server via HTTP, for example, that maintains a master set of customer data, product and service ID codes, etc.
  • the server 24 receives mobile input information from the carrier network 22 or the Internet 12,
  • Specific actions initiated by a mobile user 16, 18, 20 including product and service ID's or a wireless PC 21 are received at the central server 24.
  • the server 24 interfacing the carrier network 22 or the Internet 12 and one or more business loyalty by account servers 10 operates on a scheduled peer session interval to authenticate users, determine the content of the event and handle submission of inputs.
  • a mobile communication device or user interface typically a mobile wireless communication device, such as a cellular telephone 16, a PDA 18, or a computer 20, 21 as non-limiting examples only, communicates with the communication network 22.
  • the communication link or network 22 may be any type of communication provider either wireless or not, such as, but not limited to, WiFi, Internet, direct cable connection, Ethernet, GSM 5 GPRS, UMTS, EDGE, Token ring etc.
  • a network 22 may have as a subset, a Short Message Service Center (SMSC) adapted for short text messaging, an Internet protocol having displayable drop down menus allowing user input selections, or a multimedia service (MMS) providing audio and graphic data.
  • SMSC Short Message Service Center
  • MMS multimedia service
  • each individual product or service event be provided with a unique TD or identifier.
  • each individual beverage container in the six pack will carry a unique product identifier.
  • Any suitable identification protocol can be employed, such as a 128 bit, alphanumeric character.
  • the product identifier can be printed directly on the container or applied to the container by other suitable means, such as stick-on label, etc.
  • Each individual product or service event may also include the SMS address for the customer to input the product or service ID. Alternately, the SMS address for the product or service ID input may be provided to the customer by separate means, such as in a separate SMS message, advertising, etc.
  • SMS address which would typically include a large number of alphanumeric characters, may be provided in a short form, such as a four or five digit short form address, similar to the use of short Internet domain names for the full Internet address.
  • An appropriate SMS address such as "1414" for example, is entered by the user through the communication device 16, 18, 20, or 22 to identify the loyalty program service.
  • Text messages formed of UNICODE or ASCII characters are then input by a user through the user interface 16, 18, or 20 to identify the product or service ID. For example, a text message of "AB 123" can be input by a user through the communication device 16, 18, 20, or 21.
  • the AB 123 ID can identify a particular beverage product and container. In addition, the product or service ID may also be used to distinguish geographic areas, individual stores, etc. [0023] These signals are transmitted to the SMSC where the customer ID is validated. The location of the customer is transmitted from the SMSC to the server 24 by hard wire and/or wireless communication. The server 24 receives the data from the SMSC and communicates with the business loyalty account network servers 10. [0024] Individual customer ID, reward point totals, may be verified, accumulated and stored in the server 24 or, alternately, in each of the business loyalty account servers 10.
  • Each server 10 may, when the reward total for an individual customer exceeds a predetermined threshold qualifying a customer for a reward, communicate the reward information through the server 24 to the customer via an SMS text message. Internet e-mail, etc.
  • the customer can choose to redeem his or her reward points by selecting a particular reward as offered by the reward point issuing entity in return message or after reviewing an online catalog of various rewards which the customer can select based on the size of the reward total and other factors.
  • the server 24 can also establish an independent reward point account for each of the plurality of servers 10.
  • the reward point redemption can either be on a specific reward point issuing entity basis wherein the number of points accumulated by a customer for that one particular reward issuing entity enables the customer to collect a reward only from that one entity.
  • the server 24 can implement a reward point sharing program wherein reward points accumulated for a particular customer at one issuing reward point entity can be transferred under reward program rules to a different reward point entity for redemption.
  • the server 24 is also capable of sending a message through the SMSC to the customer thanking the customer for entering the data. This will confirm that the input has been implemented, At the same time, the message to the customer 16 can include other messages, such as an offer to buy additional products or services.
  • Figs. 2 and 3 depict block diagrams of the major components of the apparatus.
  • the server 24 includes a so-called m-Venue server 61 which communicates with the business network servers 10.
  • Fig. 3 also depicts the transmission or communication of digital data signals from the customer interfaces or devices 16, 18, 20, and 21 through the signal carrier network 22 as described above in conjunction with Fig. 1, or through the Internet 12.
  • the server 24, as described above, can receive input data from any source.
  • the server 24 checks the signal for validity, processes it, stores it in a database, and forwards the data to the network server 10 in the aspect shown in Fig. 1.

Abstract

L'invention concerne un procédé et un dispositif d'exploitation d'un programme de distribution, de gestion de cumul et d'échange de points de récompenses dans lequel un utilisateur de dispositif sans fil cumule des points de récompenses en envoyant par messagerie un code de récompenses à une passerelle de communication sans fil associée à une pluralité d'entités de produits indépendantes ou de services de proximité sur la base de l'emplacement. Les points de récompenses gagnés sont suivis dans un compte de points de récompenses d'utilisateur stocké sur un serveur de récompenses. Un serveur de compte dédié cumule certains ou l'ensemble des points de récompenses gagnés par un client à partir des serveurs de récompenses et crédite les points cumulés dans un compte d'échange de points de récompenses unique associé au client. Le client peut alors choisir un article à acheter à partir de l'entité émettrice des points de récompenses ou échanger des points crédités pour accéder à une pluralité de services grâce aux points de récompenses accumulés.
PCT/US2007/061676 2007-02-06 2007-02-06 Émission et échange de points de récompenses en utilisant des protocoles de communication sans fil codés par produit WO2008097311A1 (fr)

Priority Applications (11)

Application Number Priority Date Filing Date Title
KR1020097017271A KR20100014806A (ko) 2007-02-06 2007-02-06 제품 코드 무선 통신 프로토콜을 이용한 보상 포인트 발행 및 교환
JP2009548229A JP2010518482A (ja) 2007-02-06 2007-02-06 製品符号化無線の通信プロトコルを用いる報酬ポイントの発行、累積管理、および償還用の装置および方法
EP07756679A EP2109848A4 (fr) 2007-02-06 2007-02-06 Émission et échange de points de récompenses en utilisant des protocoles de communication sans fil codés par produit
MX2009008375A MX2009008375A (es) 2007-02-06 2007-02-06 Entrega y canje de puntos premio con el uso de protocolos de comunicacion inalambrica codificados de productos.
PCT/US2007/061676 WO2008097311A1 (fr) 2007-02-06 2007-02-06 Émission et échange de points de récompenses en utilisant des protocoles de communication sans fil codés par produit
CA002676727A CA2676727A1 (fr) 2007-02-06 2007-02-06 Emission et echange de points de recompenses en utilisant des protocoles de communication sans fil codes par produit
AU2007346699A AU2007346699A1 (en) 2007-02-06 2007-02-06 Apparatus and method for reward points issuance, accumulation management and redemption using product coded wireless, communication protocols
RU2009133302/08A RU2458400C2 (ru) 2007-02-06 2007-02-06 Выдача и возвращение очков вознаграждения с использованием протоколов беспроводной связи закодированного продукта
CN200780050965A CN101681467A (zh) 2007-02-06 2007-02-06 使用产品编码无线通信协议的奖励点数发行和赎回
BRPI0721227-5A BRPI0721227A2 (pt) 2007-02-06 2007-02-06 emissão e resgate de pontos de recompensa usando protocolos de comunicação sem fio codificados por produto
IL200221A IL200221A0 (en) 2007-02-06 2009-08-03 Reward points issuance and redemption using product coded wireless communication protocols

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
PCT/US2007/061676 WO2008097311A1 (fr) 2007-02-06 2007-02-06 Émission et échange de points de récompenses en utilisant des protocoles de communication sans fil codés par produit

Publications (1)

Publication Number Publication Date
WO2008097311A1 true WO2008097311A1 (fr) 2008-08-14

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ID=39681991

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2007/061676 WO2008097311A1 (fr) 2007-02-06 2007-02-06 Émission et échange de points de récompenses en utilisant des protocoles de communication sans fil codés par produit

Country Status (11)

Country Link
EP (1) EP2109848A4 (fr)
JP (1) JP2010518482A (fr)
KR (1) KR20100014806A (fr)
CN (1) CN101681467A (fr)
AU (1) AU2007346699A1 (fr)
BR (1) BRPI0721227A2 (fr)
CA (1) CA2676727A1 (fr)
IL (1) IL200221A0 (fr)
MX (1) MX2009008375A (fr)
RU (1) RU2458400C2 (fr)
WO (1) WO2008097311A1 (fr)

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20110161154A1 (en) * 2009-12-31 2011-06-30 Mclaughlin Michael Electronic Management of Reward Credits
CN102369548A (zh) * 2009-03-24 2012-03-07 A·安屈莱特 被定制购买或销售的产品或内容的注册、补偿、管理和分析系统
WO2014058995A2 (fr) * 2012-10-10 2014-04-17 Caland Philippe Programme d'affinité basé sur l'emplacement

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
SG11202007044TA (en) * 2018-03-26 2020-10-29 Charles Chang Method and system for integration of businesses' loyalty & incentive program rewards by digital currency-universal complimentary digital currency (ucdc) system

Citations (4)

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US20020123359A1 (en) * 2000-12-01 2002-09-05 Multiscience System Pte Limited Network for information transfer for mobile stations
US20040176081A1 (en) * 2001-06-15 2004-09-09 Datasquirt Limited Intelligent wireless messaging system
US20050075889A1 (en) * 2003-10-01 2005-04-07 Gomes Dennis C. Progressive customer reward program
US20060258397A1 (en) * 2005-05-10 2006-11-16 Kaplan Mark M Integrated mobile application server and communication gateway

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RU2192049C1 (ru) * 2001-12-26 2002-10-27 Гаврилов Сергей Анатольевич Способ распространения рекламно-информационных сообщений (варианты)
JP4029928B2 (ja) * 2002-03-28 2008-01-09 日本アイ・ビー・エム株式会社 通信装置、デバイスのユーザ登録方法、およびプログラム
RU2240596C2 (ru) * 2002-04-29 2004-11-20 Изотов Александр Валерьевич Система предоставления данных и сервер для хранения и предоставления данных
JP2008538463A (ja) * 2005-04-06 2008-10-23 ショップテキスト，インク． 統合モバイル・アプリケーション・サーバおよび通信ゲートウェイ

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US20020123359A1 (en) * 2000-12-01 2002-09-05 Multiscience System Pte Limited Network for information transfer for mobile stations
US20040176081A1 (en) * 2001-06-15 2004-09-09 Datasquirt Limited Intelligent wireless messaging system
US20050075889A1 (en) * 2003-10-01 2005-04-07 Gomes Dennis C. Progressive customer reward program
US20060258397A1 (en) * 2005-05-10 2006-11-16 Kaplan Mark M Integrated mobile application server and communication gateway

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Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102369548A (zh) * 2009-03-24 2012-03-07 A·安屈莱特 被定制购买或销售的产品或内容的注册、补偿、管理和分析系统
US20110161154A1 (en) * 2009-12-31 2011-06-30 Mclaughlin Michael Electronic Management of Reward Credits
WO2014058995A2 (fr) * 2012-10-10 2014-04-17 Caland Philippe Programme d'affinité basé sur l'emplacement
WO2014058995A3 (fr) * 2012-10-10 2014-06-19 Caland Philippe Programme d'affinité basé sur l'emplacement

Also Published As

Publication number Publication date
AU2007346699A2 (en) 2009-10-22
RU2458400C2 (ru) 2012-08-10
CN101681467A (zh) 2010-03-24
JP2010518482A (ja) 2010-05-27
RU2009133302A (ru) 2011-03-20
KR20100014806A (ko) 2010-02-11
IL200221A0 (en) 2010-04-29
MX2009008375A (es) 2009-09-04
CA2676727A1 (fr) 2008-08-14
AU2007346699A1 (en) 2008-08-14
BRPI0721227A2 (pt) 2013-01-01
EP2109848A4 (fr) 2012-03-21
EP2109848A1 (fr) 2009-10-21

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