WO2008075313B1

WO2008075313B1 - Transmitting messages to subscribers during call setup

Info

Publication number: WO2008075313B1
Application number: PCT/IB2007/055256
Authority: WO
Inventors: Geraldes Joao Manuel Afonso; Sergio Rampazzo; Vasques Jorge Rodrig Rodrigues
Original assignee: Rampazzo Vasques Consultores A; Geraldes Joao Manuel Afonso; Sergio Rampazzo; Vasques Jorge Rodrig Rodrigues
Priority date: 2006-12-21
Filing date: 2007-12-20
Publication date: 2008-12-11
Also published as: WO2008075313A2; PT103621A; WO2008075313A3

Abstract

The objective of the invention is to take advantage of the time gap that exists between the call request and the receiver accepting or answering the call. This communication does not take place exclusively in voice signals, as is the case of analogue telephones and digital (normal or wireless) telephones. The invention can be used to communications made through data platforms, video or multimedia (for example through Internet Services), to establish communication between two or more people, and/or television platforms that allow for bidirectional signals. As mentioned above, in any of these cases and independently from the system used to make the call, there is always a time gap between the beginning of the call and it being answered. The invention in question aims to register a method/business model that manages the introduction of information or advertising contents, for the originator and/or receiver of the call, through a software application based on a structure that manages information and that is always connected to the telecommunications operator. For example, after dialing the number, the caller may choose to hear messages, during the waiting period, instead of the operator's (or other service provider) predefined tone. The advantage to the originator of the call may be a reduction in the cost of the call or even free of any charges. This service may provide benefits to users in the form of credits for their communication bill, or others The objective of the invention is to take advantage of the time gap that exists between the call request and the receiver accepting or answering the call. This communication does not take place exclusively in voice signals, as is the case of analogue telephones and digital (normal or wireless) telephones. The invention can be used to communications made through data platforms, video or multimedia (for example through Internet Services), to establish communication between two or more people, and/or television platforms that allow for bidirectional signals. As mentioned above, in any of these cases and independently from the system used to make the call, there is always a time gap between the beginning of the call and it being answered. The invention in question aims to register a method/business model that manages the introduction of information or advertising contents, for the originator and/or receiver of the call, through a software application based on a structure that manages information and that is always connected to the telecommunications operator. For example, after dialing the number, the caller may choose to hear messages, during the waiting period, instead of the operator's (or other service provider) predefined tone. The advantage to the originator of the call may be a reduction in the cost of the call or even free of any charges. This service may provide benefits to users in the form of credits for their communication bill, or others that are clearly of a financial nature. These benefits may however be of another type, according to the terms of the contracted service. The content of the messages may be determined by the originator or by the receiver of the call, depending on the contracted service and of the benefits associated with the owner of the communications service.

Claims

AMENDED CLAIMS received by the International Bureau on 04 August 2008(04.08.2008)

1. Method to transmit messages between one originator (1) and one receiver (2) with the aid of a communications support to communications devices such as the analogue telephone, the wireless telephone, the digital telephone, the Voice Over Internet Protocol telephone, data, video or multimedia platforms, Internet connections, wherein encompassing a physical support that allows the transmission of multimedia messages and interactive contents and comprises: one or more servers (5) to manage advertising contents and the distribution of the associated financial benefits;

- one or more servers (β) to manage other messages and the requests from the different stakeholders;

- one or more servers (7) to manage the billing and information processes in a synchronous or asynchronous way; and

- a central server to make the connection between the contents servers and the Originator or the Telecomm Operator (3); and by

wherein overlapping or replacing the signal that indicates that a device is ready to establish a communication and introducing the information and/or advertising contents to the originator and/or receiver of the call, selecting and serving customized contents, interactively receiving signals or messages from the originator and/or receiver of the call, through a software application (4) based on a information management structure that is integrated into the customer management application, CRM, of the operator (3) , until the communication is established.

2. Method according to claim 1, wherein the originator of the message has one or several of the following treatments: a reduction in the cost of the communications, that can go up to 100%, free of charge; an offer of credits to be used in future communications ;

- Other benefits according to the service subscribed; in which the messages received are determined by the originator or receiver of the call, depending on the service contracted and of the benefits associated with the supplier of the communication service.

3. Method according to claim 1, wherein the following phases associated with the management of a customer of the message transmission service:

- subscription of the one or more services associated to the method to transmit messages; successful activation of the service after subscription;

- software (4) management of the messages that will be made available until the service is deactivated os suspended.