WO2008033863A2 - Notification de conducteur - Google Patents

Notification de conducteur Download PDF

Info

Publication number
WO2008033863A2
WO2008033863A2 PCT/US2007/078192 US2007078192W WO2008033863A2 WO 2008033863 A2 WO2008033863 A2 WO 2008033863A2 US 2007078192 W US2007078192 W US 2007078192W WO 2008033863 A2 WO2008033863 A2 WO 2008033863A2
Authority
WO
WIPO (PCT)
Prior art keywords
message
user
sms
short message
copied
Prior art date
Application number
PCT/US2007/078192
Other languages
English (en)
Other versions
WO2008033863A3 (fr
Inventor
Andrew Austin Wood
Algirdas Petras Veitas
Original Assignee
Qualcomm Incorporated
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US11/520,206 external-priority patent/US9628968B2/en
Application filed by Qualcomm Incorporated filed Critical Qualcomm Incorporated
Publication of WO2008033863A2 publication Critical patent/WO2008033863A2/fr
Publication of WO2008033863A3 publication Critical patent/WO2008033863A3/fr

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12—Messaging; Mailboxes; Announcements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/58—Message adaptation for wireless communication
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/06—Message adaptation to terminal or network requirements
    • H04L51/066—Format adaptation, e.g. format conversion or compression
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21—Monitoring or handling of messages
    • H04L51/214—Monitoring or handling of messages using selective forwarding
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/06—Selective distribution of broadcast services, e.g. multimedia broadcast multicast service [MBMS]; Services to user groups; One-way selective calling services

Definitions

  • the invention relates to communication systems and more particularly to a method and apparatus for delivering a single customer created message to a plurality of remote receivers.
  • This invention provides embodiments of a method and apparatus for simultaneously sending messages to core communications devices such as OmniTRACS® and OmniExpress® units as well as alternative wireless devices such as mobile phones.
  • the apparatus identifies which message types it would like to enable for the service.
  • DN targeted driver notification
  • SMS short message service
  • the association of Omni unit and wireless device occurs using one of the following two methods: 1 ) the original message contains the mobile phone number (MDN) of the targeted mobile phone or 2) an Omni unit/MDN mapping file is created as part of the setup process.
  • the message(s) sent to the wireless device can be presented in a number of formats.
  • the SMS message can contain various character quantities of the original message, a canned message or a uniform resource locator (URL), which when selected, starts up a wireless application protocol (WAP) or hyper text markup language (HTML) browser on the phone and displays the entire content of the original message.
  • WAP wireless application protocol
  • HTTP hyper text markup language
  • the message format options are configured using the DN web portal.
  • the DN web portal is used by the DN administrator to manage customer settings, manage end user settings and troubleshoot the system. The customers also use the DN web portal and have access to a subset of the functionality available to the DN administrator. Adding and managing end users is the primary DN web portal activity utilized by users.
  • the object of the present invention is to deliver a customer created message to more than one receiver.
  • a primary advantage of the present invention is that motor carriers will maximize their messaging efficiency and realize lower operational costs.
  • Another advantage of the present invention is that drivers do not have to worry about missing important messages while away from their truck [0008] Yet another advantage of the present invention is that the system allows customers to subscribe their drivers to the service without relying on any specific service provider.
  • Fig. 1 is a diagram that depicts the system components and process.
  • Fig. 2 is a flow chart showing the processes in the driver notification application.
  • Fig. 1 depicts the system components and process.
  • a dispatch center with a computer 10 has message sending capabilities.
  • a message is generated from dispatch center computer 10 and sent to a network monitoring center (NMC) 12.
  • NMC network monitoring center
  • the message is forwarded to a transmitter 14 to a satellite 16 or the like, and forwarded to vehicle 18 for review, using a system such as Qualcomm's Omni systems.
  • the message is also copied and sent to a driver notification (DN) application 20 from NMC 12.
  • DN driver notification
  • SMS short message service
  • SMS short message service
  • SMS short message service
  • the process begins when a customer sends a forward message 30 targeted to a driver in an associated truck 18.
  • This forward message is sent 30 from the customer's computer 10 using a QTracs Host System, or the like, to a NMC 12.
  • NMC 12 receives the forward message 32, it performs two operations: First is to make a copy of the forward message and route 34 it to DN 20, and, second is to route this message to the driver's truck via a message path 36 such as a satellite or CDMA network.
  • a satellite system is shown and described, this disclosure is meant to include all communication systems such as, but not limited to, terrestrial CDMA systems or water communication systems.
  • the Driver Notification Application containing a similar message sent via the QTracs Host System, or the like, delivered to the driver's mobile phone 26 is the new feature in this application.
  • the message is routed via message path 36 to a satellite or CMDA to the DN application 20, it is there where the present embodiment differentiates from the prior art.
  • the functionality provided by DN application 20 allows drivers to be located away from their trucks, 18 but still be notified that important messages are awaiting them at the truck 18.
  • an end-user representing the driver's company must provision the driver via a web-based application 38 over the internet (DN Portal), or the like.
  • the end-user provides all of the necessary details required so that messages originating from the customer dispatch system or computer 10 can be sent to the driver's phone 26 via short message service (SMS).
  • SMS short message service
  • These details are stored in a relational database 28 for future reference.
  • One of the attributes that can be stored in the database 28 that is associated to a driver is the unique identifier of the mobile unit that resides in the driver's truck 18. This attribute is contained with every message that is sent to the DN 20 application and as such can be cross- referenced to the driver's phone number.
  • This optional mapping allows end users flexibility when setting up their dispatch systems, giving them the choice to embed the driver phone number in the message or providing the unique identifier to driver phone number mapping using the web interface.
  • the driver is enabled to use the functionality provided.
  • a customer must specify a SMS policy which specifies what the contents of the SMS message will be for all drivers, a specified number of identified driver's or a single driver.
  • the customer may choose a custom message (i.e. "You have a Load Assignment waiting at the truck") or a specified number of characters from the actual macro message originally sent by the dispatch software. The number of characters is configurable via the DN Portal.
  • Fig. 2 is a flow chart showing the steps of the DN application and is described in conjunction with Fig. 1.
  • the process beings at start 40 which initiates the DN process. Initially, the customer is associated with the received message 42. Next, a check is made to determine whether the customer is enabled for the DN application 44. If the customer is not enabled 46, the process continues to the audit messaging step 48 and the process ends 50. If the customer is enabled 52, the next step is to introspect the contents of the message. The logic will look for a certain pattern of characters that identify the start of the phone number where the message should be sent via SMS. Once the boundaries of the target character pattern have been identified, the phone number is then extracted 54 by grabbing the next 10 characters assumed to be the phone number, or a similar technique.
  • the target character pattern can be any characters that are registered in the database 28.
  • the phone number found 56 and extracted properly 58 the phone number found in the message is then checked 60 to have a match in the relational database 28. If there is a match and the driver is enabled 62, the process of sending the SMS message continues. If there is a match but the driver has been flagged as disabled 64, the process continues to audit messaging event 48 and terminates 50. If the phone number is not found in the message 64, a unique identifier from the proprietary protocol is extracted from the message received. This unique identifier is then looked up in the relational database 28 to see if there is a match to a driver's phone number 66. If the phone number is matched or found in the database 68 and the driver is enabled 62, the process continues, otherwise the process terminates 50 as previously described.
  • the customers SMS policy is identified 72.
  • the original contents of the message may be massaged 74 in order to provide as much relevant information onto the driver's phone 26 as required.
  • the SMS Policy is set to send a certain amount of characters of the actual message, extraneous white-space characters are removed and the message may be shortened to fit the length specified.
  • the SMS Policy is set to a custom message, that custom message is retrieved from the relational database. The custom message is configurable and is drafted by the customer via the DN Portal.
  • SMS aggregator 22 provides SMS connectivity to most major wireless carriers 24 around the world. SMS aggregator 22 then routes the message 40 to the target phone 26 where the driver receives the message 42. In this manner, a similar message is sent over the vehicle messaging system, such as OmniTRACS®, and is also sent to the driver's mobile phone, providing additional assurance that the message has been received.
  • vehicle messaging system such as OmniTRACS®

Abstract

L'invention porte sur un procédé et un appareil qui permettent de copier un message envoyé à un véhicule et d'acheminer le message copié vers le téléphone mobile du conducteur du véhicule. Le message copié peut, par le biais d'une application de notification de conducteur, contenir une identification de conducteur ou des informations de numéro de téléphone de conducteur qui sont évaluées et confirmées afin de permettre le transfert du message copié. Le message copié est mis en forme et envoyé au téléphone mobile du conducteur via un service de messages courts ('short message service' ou SMS).
PCT/US2007/078192 2006-09-12 2007-09-11 Notification de conducteur WO2008033863A2 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US11/520,206 US9628968B2 (en) 2006-09-07 2006-09-12 Driver notification
US11/520,206 2006-09-12

Publications (2)

Publication Number Publication Date
WO2008033863A2 true WO2008033863A2 (fr) 2008-03-20
WO2008033863A3 WO2008033863A3 (fr) 2008-05-29

Family

ID=38922439

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2007/078192 WO2008033863A2 (fr) 2006-09-12 2007-09-11 Notification de conducteur

Country Status (1)

Country Link
WO (1) WO2008033863A2 (fr)

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1999065256A2 (fr) * 1998-06-10 1999-12-16 Logica, Inc. Systeme et procede pour acheminer des messages electroniques a des telephones portables
WO2006058116A1 (fr) * 2004-11-24 2006-06-01 Qualcomm Incorporated Systeme permettant de distribuer un message a un personnel itinerant

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1999065256A2 (fr) * 1998-06-10 1999-12-16 Logica, Inc. Systeme et procede pour acheminer des messages electroniques a des telephones portables
WO2006058116A1 (fr) * 2004-11-24 2006-06-01 Qualcomm Incorporated Systeme permettant de distribuer un message a un personnel itinerant

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
QUALCOMM: "DRIVER NOTIFICATION SERVICE FOR TRANSPORTATION" BROCHURE QUALCOMM WIRELESS BUSINESS SOLUTIONS, [Online] February 2007 (2007-02), pages 1-2, XP002465186 ISSN: 8 Retrieved from the Internet: URL:http://www.qualcomm.com/common/documents/brochures/QUALCOMM-DriverNotificationService.pdf> [retrieved on 2008-01-18] *

Also Published As

Publication number Publication date
WO2008033863A3 (fr) 2008-05-29

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