WO2007029622A1

WO2007029622A1 - Elevator specifications determination supporting system

Info

Publication number: WO2007029622A1
Application number: PCT/JP2006/317362
Authority: WO
Inventors: Kazuhiro Hatano; Kiyoshi Kobayashi
Original assignee: Toshiba Elevator Kabushiki Kaisha
Priority date: 2005-09-05
Filing date: 2006-09-01
Publication date: 2007-03-15
Also published as: JP2007070001A; CN101233064A

Abstract

Truly desired elevator specifications are determined in consideration of multi-level evaluation by the user. A user input screen providing section (6) provides a user terminal (2) with a user input screen for allowing the user to input data on basic specifications of an elevator. An elevator specifications designing section (7) designs elevator specifications on the basis of the user input specifications data sent from the user terminal (2) as a replay after the user inputs data through the user input screen. A design specifications evaluation section (8) carries out multi-level evaluation by using the point previously given for each specification item of the designed elevator specifications. An estimating section (9) makes an estimate on the basis of the designed elevator specifications and presents the estimate and the evaluation result to the user terminal (2).

Description

Specification

Elevator specification decision support system

Technical field

The present invention relates to a system for assisting a user in determining elevator specifications using a computer and the Internet.

Background art

[0002] With the recent development of computer technology and the spread of the Internet, it has become possible for users and elevator manufacturers to determine elevator specifications without having to face each other directly. For example, in the method disclosed in Patent Document 1, when a user terminal and an elevator manufacturer's server are connected via the Internet and predetermined data is transmitted from the user terminal to the server side, traffic calculation and operation simulation are performed on the server side. Elevator specifications that are considered appropriate are provided to user terminals with an evaluation of the results.

Patent Document 1: JP 2002-68610 A

Disclosure of the invention

Problems to be solved by the invention

However, according to the conventional method, the user determines whether or not the elevator specification provided by the elevator manufacturer can be adopted based on the above evaluation. This evaluation is “appropriate” or “appropriate”. "N !!" is an alternative or a specification that the user really wants.

[0004] In other words, even if an evaluation of “appropriate” is obtained for a certain specification item, it may actually include an item with excessive quality, or vice versa. However, it is difficult for the user to know how “appropriate” it is. For this reason, even if the user feels somewhat unsatisfied, the elevator specifications that the elevator manufacturer has determined to be “appropriate” must be adopted as is.

[0005] The present invention has been made in view of the above circumstances, and an object thereof is to provide an elevator specification determination support system capable of obtaining the elevator specification that the user really wants. Means for solving the problem

[0006] As means for solving the above-mentioned problem, the invention according to claim 1 provides a user input screen providing unit that provides a user input screen to a user terminal connected via the Internet, and the user Based on the user input specification data that is input to the input screen and returned to the user terminal, the elevator specification design unit that designs the elevator specification and the elevator specification designed by the elevator specification design unit are specified in advance. The design specification evaluation unit that performs multi-stage evaluation using V points that are set for each and the elevator specification designed by the elevator specification design unit are estimated, and the estimated result is calculated by the design specification evaluation unit. And an estimation unit that is presented to the user terminal together with the evaluation result.

[0007] The invention according to claim 2 is the invention according to claim 1, wherein the design specification evaluation unit includes a point adjustment unit capable of adjusting a point set in advance for each specification item. It is characterized by being.

[0008] The invention according to claim 3 is the invention according to claim 1 or 2, wherein the user input screen providing unit is recommended by an elevator manufacturer as the user input screen based on a request from the user terminal. It is a feature that provides a recommended specification input screen in which is displayed.

[0009] The invention according to claim 4 is the invention according to any one of claims 1 to 3, wherein the user input screen providing unit is based on a request from the user terminal as the user input screen of an elevator manufacturer. It provides an option specification input screen on which option specifications are displayed.

[0010] The invention according to claim 5 is the invention according to any one of claims 1 to 4, wherein at least the waiting time, the boarding time, the driving interval, and the transportation are set in the specification items to which the points are set. One of the capacity and the area occupied by the elevator is included.

[0011] The invention according to claim 6 is the invention according to any one of claims 1 to 5, wherein when the user terminal power negative response is returned after presentation by the estimation unit, the elevator specification design unit To change the specifications and re-estimate to the estimation unit A specification change instructing unit for instructing a forest is provided.

[0012] The invention according to claim 7 is the invention according to claim 6, wherein the specification change instruction unit determines that the specification change instruction to the elevator specification design unit is impossible. On the other hand, it is urged to change the user input specification data.

The invention's effect

[0013] According to the present invention, the installation specification evaluation unit performs multi-stage evaluation on each specification item of the elevator specifications designed based on the user input specification data. You can obtain the truly desired elevator specifications by referring to the actual evaluation.

Brief Description of Drawings

FIG. 1 is a block diagram showing a configuration of an elevator specification determination support system according to an embodiment of the present invention.

FIG. 2 is a flowchart for explaining the operation of FIG.

FIG. 3 is an explanatory diagram showing an example of a user input screen provided to the user terminal 2 by the user input screen providing unit 6 in FIG.

FIG. 4 is an explanatory diagram showing an example of a design specification evaluation screen presented to the user terminal 2 by the estimation unit 9 in FIG.

BEST MODE FOR CARRYING OUT THE INVENTION

FIG. 1 is a block diagram showing a configuration of an elevator specification determination support system according to an embodiment of the present invention. A user terminal 2 is connected to the Internet 1, and a host computer 3 having a database 4 is also connected.

[0016] The host computer 3 is owned by an elevator manufacturer, and includes a management unit 5, a user input screen providing unit 6, an elevator specification design unit 7, a design specification evaluation unit 8, an estimation unit 9, and a specification change instruction unit. Has ten. The database 4 stores user information 11, order registration information 12, past property information 13, design material information 14, evaluation material information 15, and estimation material information 16.

[0017] In the management unit 5 in the host computer 3, each of the units 6 to 10 is a user terminal 2 or data. It functions as a transmission / reception unit when sending and receiving various data to / from the base 4, and has general management functions other than the functions of each unit 6-10. For example, the management unit 5 determines whether or not the user associated with the user terminal 2 is a registered user.

[0018] The user input screen providing unit 6 provides the user terminal 2 with a user input screen for the user to input data regarding the basic specifications of the elevator.

The elevator specification design unit 7 designs the elevator specification based on the user input specification data returned from the user terminal 2 after the input to the user input screen.

[0020] The design specification evaluation unit 8 performs multi-step evaluation using the points set in advance for each specification item based on the elevator specifications designed by the elevator specification design unit 7. The design specification evaluation unit 8 has a point adjustment unit 81 that can adjust the points V set for each specification item in advance.

The estimation unit 9 estimates the elevator specifications designed by the elevator specification design unit 7 and presents the estimation result to the user terminal 2 together with the evaluation result from the design specification evaluation unit 8.

[0022] The specification change instructing unit 10 instructs the elevator specification design unit 7 to change the specification when the negative response is returned from the user terminal 2 after the presentation by the estimating unit 9, or When it is determined that the specification change instruction to the elevator specification design unit 7 is impossible, the user terminal 2 is prompted to change the user input specification data.

[0023] The user information 11 stored in the database 4 is a force that indicates whether or not the user associated with the user terminal 2 is a registered user, or that a user ID or password is correct when the user is a registered user. This is information for the management unit 5 to determine whether or not.

[0024] The order registration information 12 is information in which the design specifications, estimated price, delivery date, and the like are recorded together with the order number when the user terminal 2 accepts the order presented by the estimation unit 9 and places an order. is there.

[0025] The past property information 13 is list data on properties that the elevator maker has received and received many user orders in the past. Elevator specification design section 7, design specification evaluation section 8, and The loading unit 9 can use the past property information 13 when designing, evaluating, and estimating. Also, the user input screen providing unit 6 can introduce the past property information 13 to the user terminal 2 as a reference material.

[0026] The design document information 14, the evaluation document information 15, and the estimation document information 16 are respectively used when the elevator specification design unit 7, the design specification evaluation unit 8, and the estimation unit 9 perform design, evaluation, and estimation, respectively. Information used for

Next, the operation of FIG. 1 will be described using the flowchart of FIG. 2 and the explanatory diagrams of FIGS. 3 and 4. First, the user displays the elevator manufacturer's website on the screen of the user terminal 2, calls up a screen for new installation specifications of the elevator, and then inputs the user ID and password that are set in advance. When the management unit 5 authenticates the user ID and password (step 1), the user input screen providing unit 6 provides the user input screen to the user terminal 2 (step 2).

FIG. 3 is an explanatory diagram showing an example of the user input screen. As shown in this figure, the user input screen has basic information such as “use”, “number of floors”, “capacity”, “speed”, “number”, “desired price”, “desired delivery date”, etc. A description column for the specification is provided. The user enters the desired data in these fields. In addition, a button 17 is provided on the right side of each column, and when the user moves the cursor to the button 17, a pop-up menu is displayed so that the user can select the desired data in the pop-up menu. Yes.

The user input screen is also provided with a button 18 for displaying a recommended specification screen or a button 19 for displaying an option specification screen. The recommended specification screen is a screen in which the specification data recommended by the elevator manufacturer is written in advance in each column. The optional specification screen is an optional specification (for example, “automatic parking operation” or “security camera installation”). Is a screen on which a list of specifications) is written.

[0030] After providing the user input screen in step 2, the user input screen providing unit 6 determines the force / force force for which the recommended specification is requested (that is, the force force force when the button 18 is clicked) (step 3), If requested, the recommended specification screen is provided (Step 4), and the user input screen providing unit 6 provides the user input screen in Step 2 and then the optional specification is requested. (Step 5) and, if requested, an optional specification screen is provided (Step 6).

[0031] After describing each specification data on the user input screen provided from the user input screen providing unit 6, the user returns the user input screen from the user terminal 2 to the host computer 3. The management unit 5 inputs the data of the user input screen returned from the user terminal 2 (step 7), and checks whether there is any omission. If there is no omission, the user input data is passed to the elevator specification design unit 7. The elevator specification design unit 7 designs the elevator specifications based on the received user input data (step 8). The elevator specification design unit 7 uses the design material information 14 in the database 4 described above for this design.

When the elevator specification design unit 7 completes the design work, the designed elevator specification is delivered to the design specification evaluation unit 8. The design specification evaluation unit 8 performs multi-stage evaluation based on the points set for each specification item in advance for the passed elevator specifications (Step 9). Then, the estimation unit 9 estimates the elevator specifications designed by the elevator specification design unit 7, and presents the estimation result to the user terminal 2 together with the evaluation result by the design specification evaluation unit 8 (step 10).

FIG. 4 is an explanatory diagram showing an example of a design specification evaluation screen that the estimation unit 9 presents to the user terminal 2. As shown in this figure, for example, “waiting time”, “ride time”, “driving interval”, “transportation capacity”, “hoistway exclusive area”, etc. are provided. In addition to “determined specification value”, “absolute target value”, “evaluation coefficient by superiority / inferiority”, “importance”, and “item point” are added.

[0034] Here, the "absolute target value" is a numerical value that must be cleared at a minimum in order to be adopted as a determined specification value. For example, if the waiting time is too long, it will not be practical, and if the hoistway occupancy area is too large, the effective active area in the building will be reduced, which will hinder building design. It is necessary to adopt a value that can avoid such a situation.

The “evaluation coefficient based on superiority / inferiority” represents the superiority / inferiority of the above determined specification value in a multi-step manner using numerical values in a preset range. For example, calculation When the range of waiting time is 15 to 60 seconds (assuming the absolute target value is 60 seconds), if the decision specification value is 15 seconds, 10 points, if it is 30 seconds, 7 points If it is 60 seconds, it will be evaluated as 1!

[0036] "Importance" is a numerical representation of the importance of each specification item with respect to the entire elevator specification in multiple stages. For example, in buildings where restaurants are concentrated on specific floors, the importance of transport capacity during specific times (such as lunch breaks) is much greater than in ordinary residential buildings. Therefore, the maximum capacity is evaluated as 5 points, and the minimum capacity is evaluated as 1 point.

The “item point” is a numerical value obtained by adding the scores of the “evaluation coefficient by superiority” and “importance” described above. “Total points” is the total number of item points for each specification item.

Here, the design specification evaluation unit 8 in the present embodiment has a point adjustment unit 81, and the point adjustment unit 81 further includes the above “item point” or “evaluation coefficient based on superiority / inferiority” and The “importance” value (point) can be adjusted in consideration of various circumstances. For example, it is preferable for the user that the “waiting time” is very short, so it is usually set at a high point. However, if the design specifications are special in order to achieve a very short waiting time, and the demerit in price is very large, the set points cannot be used as they are. Using a value minus the degree value gives a point evaluation that is in line with the actual situation. On the other hand, even if the “waiting time” is a little longer, if the standard design specifications and the merit in terms of price increase, a value obtained by adding a certain value to the set point will be added. The person who uses it has a point evaluation that is in line with the situation.

As described above, in the present embodiment, the design specification evaluation unit 8 is provided with the point adjustment unit 81, so that it is possible to perform flexible design specification evaluation in accordance with the actual situation. It should be noted that the point adjustment of the point adjustment unit 81 can be configured by manual operation by an elevator manufacturer operator or designer.

[0040] "Customer satisfaction" is a numerical expression of the degree of satisfaction that the customer power is fed back according to the elevator specifications designed and evaluated as described above. mouth Komi information. However, when there is no feedback information from the customer, this “customer satisfaction” column is blank.

[0041] For each specification item, a button 20 labeled "Details" is provided on the right side of the "item points", "total points", and "customer satisfaction". By clicking this button 20, the user can display detailed information on the fact that a certain specification item has been evaluated to such a point or numerical value on the screen. For example, when the “item point” of a certain specification item is low, when the user clicks the button 20 on the right side of the specification item, the reason for such a low evaluation and a measure for obtaining a high evaluation (for example, other specifications) (Measures such as changing the specification value of an item) are displayed on the screen.

[0042] In addition, in the column displaying "Estimate", a button 21 displaying "Price" and a button 22 displaying "Delivery" are provided. The user can display the price and delivery date for this elevator specification on the screen by tapping these buttons 21 and 22.

[0043] As described above, in step 10, the estimation unit 9 estimates the elevator specifications designed by the elevator specification design unit 7, and the estimated result together with the evaluation result by the design specification evaluation unit 8 is the user terminal. Presented against 2. Then, after fully examining the presented estimation result, the user returns an answer as to whether or not he / she can accept it from the user terminal 2 to the host computer 3 side.

The management unit 5 of the host computer 3 determines whether or not the returned response is a response indicating that the estimated result cannot be accepted, that is, a negative response (step 11). If the answer is negative, the management unit 5 causes the specification change instruction unit 10 to determine what kind of specification change is effective, and to instruct the most appropriate specification change ( Step 12).

[0045] That is, when it is determined that it can be dealt with by redesigning the elevator specification, the specification change instruction unit 10 performs step 8 again for the elevator specification design unit 7, the design specification evaluation unit 8, and the estimation unit 9. Instructs the following processing to be performed. On the other hand, if it is determined that it is not possible to deal with the problem by redesigning the elevator specifications, the user input screen or recommended specification screen is provided to the user terminal 2 by returning to step 2 or step 4 and the user input specifications. Change the data or encourage the user to adopt the specification data displayed on the recommended specification screen! If the item whose specification is to be changed is related to the option specification, return to step 6 to provide the option specification screen to the user terminal 2 side to encourage the user to change the option specification data.

[0046] After such processing based on the instruction from the specification change instruction unit 10 is performed, the management unit 5 performs the determination in step 11 again. If the response sent back from the user terminal 2 is an answer that the estimated result is accepted, that is, an affirmative response, the design specification, estimated price, delivery date, etc. are recorded as the order registration information 12 together with the order number ( Step 13)

[0047] According to the elevator specification determination support system described above, multi-level evaluation using points is clearly specified for each specification item of the elevator specification that the user intends to adopt. It is possible to easily recognize whether or not the data of the specified specification items is appropriate, and it is possible to determine the elevator specifications that one really wants.

[0048] In the above embodiment, the description has been given of the case where the elevator for which the specification is determined is an elevator. However, the elevator of the present invention includes a man conveyor such as an escalator or a moving sidewalk in addition to the elevator.

Claims

The scope of the claims

[1] a user input screen providing unit for providing a user input screen to a user terminal connected via the Internet;

An elevator specification design unit that designs elevator specifications based on user input specification data that has been input to the user input screen and returned to the user terminal.

About the elevator specifications designed by the elevator specification design section, a design specification evaluation section that performs multi-step evaluation using the points set for each specification item in advance!

Estimate the elevator specifications designed by the elevator specification design unit! ヽ, an estimation unit for presenting the estimated result to the user terminal together with the evaluation result by the design specification evaluation unit;

Elevator specification determination support system characterized by comprising

[2] The design specification evaluation unit has a point adjustment unit capable of adjusting points set in advance for each specification item.

The elevator specification determination support system according to claim 1.

[3] The user input screen providing unit provides, based on a request from the user terminal, a recommended specification input screen on which the recommended specifications of the elevator manufacturer are displayed as the user input screen.

The elevator specification determination support system according to claim 1 or 2.

[4] The user input screen providing unit provides an option specification input screen on which an option specification of an elevator manufacturer is displayed as the user input screen based on a request from the user terminal.

The elevator specification determination support system according to any one of claims 1 to 3

[5] The specification items to which the points are set include at least one of waiting time, boarding time, operation interval, transport capacity, and elevator exclusive area.

The elevator specification determination support system according to any one of claims 1 to 4,

[6] When a negative response is returned after presentation by the estimation unit The elevator specification design unit is instructed to change specifications, and the estimation unit is provided with a specification change instruction unit that instructs re-estimation.

The elevator specification determination support system according to any one of claims 1 to 5, wherein the specification change instruction unit determines that a specification change instruction to the elevator specification design unit is not possible. In response to the change of the user input specification data,

The elevator specification determination support system according to claim 6.