WO2006027851A1 - Community system of information on foods, clothing and housing - Google Patents

Community system of information on foods, clothing and housing Download PDF

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Publication number
WO2006027851A1
WO2006027851A1 PCT/JP2004/013469 JP2004013469W WO2006027851A1 WO 2006027851 A1 WO2006027851 A1 WO 2006027851A1 JP 2004013469 W JP2004013469 W JP 2004013469W WO 2006027851 A1 WO2006027851 A1 WO 2006027851A1
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WO
WIPO (PCT)
Prior art keywords
server
information
service
service provider
resident
Prior art date
Application number
PCT/JP2004/013469
Other languages
French (fr)
Japanese (ja)
Inventor
Hitoshi Suganuma
Original Assignee
Hitoshi Suganuma
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Hitoshi Suganuma filed Critical Hitoshi Suganuma
Priority to PCT/JP2004/013469 priority Critical patent/WO2006027851A1/en
Priority to CNA2004800443447A priority patent/CN101052984A/en
Priority to BRPI0419061-0A priority patent/BRPI0419061A/en
Publication of WO2006027851A1 publication Critical patent/WO2006027851A1/en

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Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services

Definitions

  • the present invention relates to a community system for information on clothing, food and housing, etc. desired by a resident such as a condominium, a rental apartment, a company house, a dormitory, and a plurality of detached houses.
  • the present invention not only provides security and management for condominiums, rental condominiums, company housing, dormitories, multiple dwelling houses, etc.
  • the purpose is to provide a community system for information such as clothing, food and shelter that can be obtained in a timely and reliable manner from available service providers.
  • the present invention provides a community system for information on clothing, food and living, etc., which operates under conditions including a server connectable to a network, a resident terminal device and a plurality of service provider terminal devices.
  • the resident's terminal device is It is a terminal device capable of transmitting service request information including personal information of the resident and service request content of information such as clothing, food and habitation requested by the resident himself to the server, and the server includes the resident's information
  • a server that receives service request information for information on food, clothing, and shelter from terminal devices, and distributes the service request information to terminal devices of service providers that may satisfy the conditions automatically or via an administrator.
  • the terminal device of the service provider receives not only the service request content distributed from the server or the administrator, but can satisfy the service request content according to the request of the service provider.
  • Response data such as additional service data indicating that a further service can be provided is sent to the terminal device of the resident via the server or administrator.
  • a terminal device that can communicate with each other, and the terminal device of the service provider sends the actual data of the service actually provided to the resident by the service provider who actually provided the service to the server.
  • the server constitutes a community system for information such as clothing, food and dwelling that receives the record data and records it as a communication history in a usable state.
  • FIG. 1 is a system conceptual diagram of the first embodiment of the present invention.
  • FIG. 2 is an explanatory diagram of a resident terminal according to the first embodiment of this invention.
  • FIG. 3 is an explanatory diagram of security according to the first embodiment of this invention.
  • FIG. 4 is a schematic diagram of the server according to the first embodiment of this invention. '
  • FIG. 5 is an explanatory diagram of a resident database according to the first embodiment of this invention.
  • FIG. 6 is an explanatory diagram of a history database according to the first embodiment of this invention.
  • FIG. 7 is a conceptual diagram of communication according to the first embodiment of the present invention.
  • FIG. 8 is another conceptual diagram of the system according to the first embodiment of this invention.
  • FIG. 9 is a schematic diagram of a server according to the second embodiment of this invention.
  • FIG. 10 is an explanatory diagram up to registration of a service provider according to the second embodiment of this invention.
  • FIG. 11 is an explanatory diagram of a service provider database according to the second embodiment of this invention.
  • FIG. 12 is a schematic diagram of a server according to the third embodiment of this invention.
  • FIG. 13 is an explanatory diagram of a resident terminal according to the third embodiment of the present invention.
  • FIG. 14 is a conceptual diagram of communication according to the third embodiment of the present invention.
  • FIG. 15 is a schematic diagram of a server according to the fourth embodiment of this invention.
  • FIG. 16 is a conceptual diagram of communication according to the fourth embodiment of the present invention.
  • FIG. 17 is a system conceptual diagram of the fifth embodiment of the present invention.
  • FIG. 18 is a schematic diagram of a server according to the fifth embodiment of this invention.
  • BEST MODE FOR CARRYING OUT THE INVENTION will be described in detail with reference to embodiments shown in the drawings.
  • FIG. 1 shows an apartment, rental apartment, company housing, dormitory
  • multiple 1 is a configuration diagram of an entire system showing an embodiment of an information community system for information on clothing, food and shelter of an apartment house such as a detached house.
  • the apartment 1 that is a housing complex and the ASP provider, the mobile phone provider, and the communication network service provider connected to the communication network 2 are used to provide services to the mansion 1.
  • the communication network 2 is a wired or wireless network, for example, the Internet, a satellite communication network, a telephone communication network, a communication network via an electrical outlet, or the like. Any system and method can be used as long as the system can communicate information bidirectionally. -'
  • the Internet terminal device 4 can be realized by a general-purpose personal computer equipped with an Internet function, and may be provided in a condominium or owned by each resident.
  • a terminal including a security device such as a door phone or a telephone may be embedded in the indoor wall.
  • each dwelling unit has a LAN connector that connects the Internet terminal equipment.
  • ASP providers connect the server 3 via a high-speed line.
  • the following ASP management server and Web server are installed. Each server is connected via a LAN. .
  • a terminal having an Internet connection function for example, a portable terminal that can use a mobile phone, PDA, or communication card Can use t etc. That is, it can be used by connecting a mobile phone (PHS) to a personal computer.
  • PHS mobile phone
  • the server 3 is provided with the same or efficient control means 5, storage means 6, input means 7, output means 8, etc. as in the prior art, and various means are stored in the storage means 6. Each means is associated with each DB, such as information.
  • FIG. 4 is a block diagram of the server 3.
  • This server 3 is a web server and is also a management server that monitors the disaster of each residence. Since it is also a management server, a configuration in which the server 3 is installed in a condominium as in the present embodiment and the Internet terminal device 4 of each dwelling unit is connected by L AN is preferable.
  • the server 3 basically has a LAN communication control processing unit 9 and a WAN communication control processing unit 10, etc., respectively, and performs communication control with the Internet terminal device and communication with the outside via a high-speed circuit. Make control run.
  • the web function processing unit 11 is a means for causing the server to function as a web server.
  • the information processing unit 12 exchanges information desired by the resident with the service provider via the administrator.
  • Resident database 1 3 stores information on residents who can use this system, and is assigned individually to each unit, and is allowed to be accessed only from the Internet terminal installed in the corresponding unit.
  • a storage area 13 c for storing boxes and the like is provided.
  • the service provider information database 14 information of the service provider Y that can provide the information desired by the resident through the administrator is stored.
  • the history database 15 contains the resident's usage details, results, results, reviews, etc. Accumulated.
  • the dwelling unit monitoring unit 1 6 connects the door sensors installed in each dwelling unit, various sensors 17 such as fire sensors, cameras 1 8 etc., and constantly monitors the abnormalities of each dwelling unit.
  • the control unit 5 serving as the control means controls and manages the entire service provided by the server 3 by operating each of the components.
  • the resident information stored in the resident database 13 includes the ID, password, e-mail address, name, gender, date of birth, home address, home phone number, and work place corresponding to the family living in each unit.
  • Detailed information of each individual resident such as personal information such as the company's telephone number and work number, and information on each individual who makes up the family.
  • Figure 5 shows an example of the data structure set in the resident information.
  • the server 3 can provide a service for each resident of the apartment with reference to the resident information.
  • the data structure of the resident information is not limited to the data structure shown in FIG. 5, but may be hierarchized for each room number as in this embodiment, or set for each individual. You may make it do.
  • the server 3 in the relationship between the resident and the service provider in this system is a service for the resident of the condominium, and responds to the resident's request through the Internet terminal device 4 or panel device installed in each unit.
  • This is a service provided.
  • the features of this service are, for example, “Looking for a good dentist”, “Introduce a lawyer”, “Introduce a delicious restaurant with French cuisine”, “Life plan for finance, insurance, education, etc.” It is intended to provide the information desired by the resident such as "when the resident wants or needs it.”
  • the information processing unit 12 of the server 3 is accessed by a resident, and accesses an appropriate service provider for the requested information via the administrator. Resident X and service provider Y can communicate directly while online. In this case, since the conversation is not a one-way street but a two-way communication, the other party can be trusted to communicate.
  • the decryption key used in the server 3 in this service is a key distributed to the condominium instead of the resident, and is managed by the control unit 5.
  • the control unit 5 For example, if a resident individual wants to refer to personal information such as the contents of a transaction with a company or a bank via his / her own Internet terminal device 4 via a server, the resident requests the ASP provider to send personal information. Issue. Then, the ASP provider encrypts the personal information and sends it to the server.
  • the ASP operator knows in advance the apartment where the resident resides, and encrypts personal information with a predetermined encryption key based on this correspondence.
  • the Service Provider Control Department receives the personal information sent from the ASP provider on behalf of the resident. Then, after decryption with the decryption key, it is stored in the private information storage area 13 b in the resident request database assigned to the resident.
  • the history of usage information of individual residents is the history of using this system, such as Internet banking, etc.
  • the history of ASP companies and services used through ASP companies are recorded in the history database 1 5 (or private information storage Area 13 b)
  • Automatic labeling is a service that records through a predetermined process so that each resident can refer to the recorded contents.
  • each resident uses a service provided by an ASP provider via a server or from an external Internet terminal device
  • the history is recorded by the ASP provider.
  • Access history of condominium 1 resident is downloaded by contract with ASP business operator and stored in private information storage area 1 3 b as individual diary of each resident.
  • the accumulated information include purchase history information such as the product name, purchase date / time, price payment date, scheduled delivery date / time when the product is purchased, and information on the doctor introduced last time.
  • purchase history information such as the product name, purchase date / time, price payment date, scheduled delivery date / time when the product is purchased, and information on the doctor introduced last time.
  • each resident can refer to the purchase history without accessing the ASP provider from within the apartment 1 residence.
  • personal information to be recorded it is also possible to store travel plans purchased, planned date and time of gift delivery, credit cards and cash card information.
  • This system can also maintain resident personal information.
  • it may be set so that a resident of the apartment can use a tool (homepage etc.) for referring to and changing his / her resident information.
  • the server allows the resident who selects the function to maintain his / her resident information.
  • the crime prevention and disaster prevention service is a service for residents of the condominium 1 in this embodiment.
  • various sensors similar to conventional ones such as interphones, fire sensors, door sensors, etc., 17 indoors, outdoors, parking lots, etc.
  • the above-mentioned dwelling unit monitoring unit 16 that connects each sensor 17 and camera 1 8 etc. constantly monitors fires and unauthorized intrusions using equipment that uses installed cameras 1 8 etc.
  • Monitoring data is stored in the monitoring data database 19 and automatically notified to the emergency contact registered in the resident information based on the registration or permission of the resident.
  • Nya is an emergency call service to police stations.
  • -Resident X's request is connected to the appropriate service provider Y via Server 3 (Administrator).
  • the resident can also specify the service provider Y by referring to the past transaction by referring to the history of usage information in the history database 15.
  • a service provider receives a service request content from a resident, for example, past service data corresponding to the request content similar to (or similar to) the service request content (what services are actually By browsing and searching the history database 1 5, it is possible to use it as a reference for what kind of service I should provide. As a result, for residents, It becomes possible to receive good and appropriate service. Therefore, the trust of this system or its operator is further improved.
  • Resident X and service provider Y can efficiently communicate with each other by using the camera function and mail function provided in terminal 20 of resident terminal 4 and service provider Y.
  • this embodiment provides a service specialized for the condominium 1 and needs to be connected to the Internet terminal device 4 of each dwelling unit. Therefore, in this embodiment, the service providing server 3 Is installed in the condominium manager's room, etc., connected to the Internet terminal 3 via a LAN, and The connection is made with a high speed line. However, if the installation and operation costs are excluded, the present invention can be implemented even if the server 3 is installed at other locations.
  • an apartment based on sales is described as an example of an apartment house, but it is also used for rental apartments, apartments, buildings built by the same building company, and sold for sale. Can be used.
  • FIGS. 9 to 18 different embodiments of the present invention shown in FIGS. 9 to 18 will be described. In the description of these different embodiments of the present invention, the same components as those in the first embodiment of the present invention are denoted by the same reference numerals, and redundant description is omitted.
  • the main difference from the first embodiment of the present invention is that a service proposal to participate in the system is solicited publicly. All the service providers who applied for this will be screened against the prescribed standards, and only those service providers that meet the standards will be included in the server as service provider information via the service provider recruiting means 21 together with the service content.
  • the service provider can be registered using a document (offline), personal computer, It can also be performed online (using a network) via an information terminal such as a mobile phone.
  • the server When performing online, the server is configured to be able to distribute collection data for collecting participation in this system to the terminal devices 20 of all service providers that can participate in this system.
  • Service provider terminal 2 0 The application data with the contents of the service that can be provided is transmitted to the server 3 A so that the application can be applied for the recruitment, and the server 3 A is further connected to the service provider terminal 20.
  • the service provider should be registered as service provider information together with the service content only when the application data from the service is received and the service content meets the above-mentioned criteria set by the system operator. Constitute. Thereby, using the communication network 2, the server 3A and the service provider terminal 20 can be used to automatically and promptly register service provider information in the server 3A.
  • a plurality of service providers that can provide predetermined service contents may be registered as service provider information together with the service contents.
  • the registration of the above service provider information is registered in the service provider database 14 in the server 3A.
  • This database may be built in the system administrator's computer (host computer) connected to server 3A, but in any case the registration is done via the server. In this embodiment, it is simply registered (or registered) in the server.
  • Service provider information can be registered, for example, on a regular basis, or can be deleted as necessary (for example, when it is clear that the above criteria are not met) .
  • the main difference from the first embodiment of the present invention is that it is provided on a wall of a resident's room or the like.
  • a terminal 4 A with a touch panel such as “I want to know which hospitals are open today, but I am open”
  • the list of on-site hospitals for holiday medical treatment is displayed via the server or administrator.
  • Send to resident terminal 4A The names and addresses of hospitals that are on holiday and the doctors in charge that are sent are listed by department.
  • the emergency contact information is also displayed.
  • residents can know the hospital when performing medical care on holidays from this information, the server or administrator calls the doctor in charge, and the resident communicates directly with the doctor in charge, such as medical conditions and countermeasures, etc. On the spot Can do.
  • the terminal has a camera function, the doctor in charge can easily check the state of injury, so early treatment is possible.
  • the display screen is composed of the liquid crystal display and touch panel 22, you can call the hospital phone number displayed at the touched location by touching the displayed hospital. .
  • the telephone number information of the hospital, the hospital name, and the display coordinates are stored in association with each other, the display coordinates that match the touched coordinates on the touch panel 22 are searched, and the hospital coordinates displayed on the display table are displayed.
  • the telephone number information can be obtained and the telephone number can be called via a line transfer adapter or the like. Specifically, after touching the touch panel 22, the user can talk by taking the handset of the monitor-integrated indoor base unit off-hook. After the call ends, the handset can be on-hooked to release the line and terminate the communication.
  • the fourth embodiment of the present invention shown in FIG. 15 and FIG. 16 differs from the third embodiment of the present invention mainly in the apartment house through the terminal of the dwelling unit.
  • HTML language that forms the home page in the server in that the access screen 2 3 (homepage, etc.) is provided to the resident through the vacant channel of home TV 4 B Is converted into a TV signal so that the homepage screen can be viewed on the TV. Even with such a configuration, it is possible to obtain the same effects as those of the third embodiment of the present invention.
  • the fifth embodiment of the present invention shown in FIG. 17 and FIG. 18 differs mainly from the first embodiment of the present invention in that it provides information such as clothing, food and living, or Other companies that can provide various services related to information on construction companies, rental management companies, etc. that require ⁇ information ⁇ , security companies, clothing, food and housing information, etc. Is permitted through the authentication means 25, receives service request information from the resident terminal 4, and provides services to the service request information via the server 3 or the administrator. Even in the case of the 3rd embodiment, the same effect as that of the first embodiment of the present invention can be obtained, and a company using the resident opimoto system can be obtained. Are always efficient with each other. It can be achieved down.
  • the information and community system for food, food and shelter of the present invention is a system comprising a server, a resident terminal device, and a plurality of service provider terminal devices. Since the server receives the data and records it as a communication history when it is available, the resident and the service provider can directly communicate, and the communication contents are recorded as a history and reused. Can be used with certainty. In addition, since it is in a state where communication with service providers and the like is possible at all times, information desired by residents can be reliably obtained in a timely manner from reliable service providers. In addition, because housing can be processed for each resident, a provider system for resident individuals can be established. Therefore, the present invention is used in industries that efficiently use information such as clothing, food and housing.

Abstract

A system for introducing a provider of information desired by a resident in an apartment house and making the resident communicable with the information provider. When service request information is transmitted from the terminal of a resident to a server, the server downloads the service request information to a service provider possibly satisfying the service request automatically or through a manager. Terminal of the service provider communicates with the terminal of the resident through the server or the manager.

Description

明細書 衣食住等の情報のコミュニティーシステム 背景技術 本発明は、 マンション、 賃貸マンション、 社宅、 寮、 複数個の一戸建て住宅等 の居住者が所望する衣食住等の情報のコミュニティーシステムに関する。  The present invention relates to a community system for information on clothing, food and housing, etc. desired by a resident such as a condominium, a rental apartment, a company house, a dormitory, and a plurality of detached houses.
従来、 マンション、 賃貸マンション、 社宅、 寮、 複数個の一戸建て住宅等の集 合住宅等の居住者は、 住に関する情報を、 目的に応じて個別に入手していた。 従来の目的に応じて個別に入手していたのでは、 居住者は、 効率よく且つリア ルタイムにこれらの情報を入手することはできないとともに、 居住者個人が所望 する情報は、 それぞれ個人差があり、 全ての者の所望する情報を個別に、 タイム リ一に提供することは困難であるという欠点があった。  Traditionally, residents of condominiums, rental condominiums, company housing, dormitories, multiple detached houses, etc. have individually obtained information on housing according to their purpose. Residents cannot obtain such information efficiently and in real time if they were obtained individually for conventional purposes, and the information desired by individual residents varies from person to person. There is a drawback that it is difficult to provide information desired by all persons individually and in a timely manner.
本発明は以上のような従来の欠点に鑑み、マンション、賃貸マンション、社宅、 寮、 複数個の一戸建て住宅等の集合住宅等のセキュリティーや管理はもちろんの こと、 居住者が所望する情報を信頼のできるサービス提供者からタイムリ一に確 実に得ることができる衣食住等の情報のコミュニティーシステムを提供すること を目的としている。  In view of the above-mentioned conventional drawbacks, the present invention not only provides security and management for condominiums, rental condominiums, company housing, dormitories, multiple dwelling houses, etc. The purpose is to provide a community system for information such as clothing, food and shelter that can be obtained in a timely and reliable manner from available service providers.
本発明の前記ならびにそのほかの目的と新規な特徴は次の説明を添付図面と照 らし合わせて読むと、 より完全に明らかになるであろう。  The above and other objects and novel features of the present invention will become more fully apparent when the following description is read in conjunction with the accompanying drawings.
ただし、 図面はもっぱら解説のためのものであって、 本発明の技術的範囲を限 定するものではない。 発明の開示 上記目的を達成するために、 本発明はネットワークに接続可能なサーバ、 居住 者の端末装置および複数のサービス提供者の端末装置を備えた条件下で作動する 衣食住等の情報のコミュニティーシステムであって、 居住者の前記端末装置は、 その居住者の個人情報と、 居住者自身が要求する衣食住等の情報のサービス要求 内容とを含むサービス要求情報をサーバに送信することが可能な端末装置であり、 前記サーバは、 前記居住者の端末装置からの衣食住等の情報のサービス要求情報 を受信し、 かつそのサービス要求情報を、 条件を満たす可能性があるサービス提 供者の端末装置に自動あるいは管理者を介して配信するサーバであり、 前記サー ビス提供者の端末装置は、 前記サーバあるいは管理者から配信されたサービス要 求内容を受信し、 該サービス提供者の要求に応じて、 前記サービス要求内容を満 たしうるばかりでなく更なるサービスを提供することができる旨の付加サービス データ等の回答データを前記サーバあるいは管理者を介して居住者の前記端末装 置と直接コミュニケーションするこ ができる端末装置であり、 俞記サービス提 供者の 末装置は、 実際にサービスを提供したサービス提供者が居住者に対して 実際に提供したサービスの実績データを前記サーバに送信し得る端末装置であり、 前記サーバは、 前記実績データを受信して、 利用可能な状態でコミュニケーショ ン履歴として記録する衣食住等の情報のコミュニティーシステムを構成している。 However, the drawings are for explanation only and do not limit the technical scope of the present invention. DISCLOSURE OF THE INVENTION In order to achieve the above object, the present invention provides a community system for information on clothing, food and living, etc., which operates under conditions including a server connectable to a network, a resident terminal device and a plurality of service provider terminal devices. The resident's terminal device is It is a terminal device capable of transmitting service request information including personal information of the resident and service request content of information such as clothing, food and habitation requested by the resident himself to the server, and the server includes the resident's information A server that receives service request information for information on food, clothing, and shelter from terminal devices, and distributes the service request information to terminal devices of service providers that may satisfy the conditions automatically or via an administrator. The terminal device of the service provider receives not only the service request content distributed from the server or the administrator, but can satisfy the service request content according to the request of the service provider. Response data such as additional service data indicating that a further service can be provided is sent to the terminal device of the resident via the server or administrator. A terminal device that can communicate with each other, and the terminal device of the service provider sends the actual data of the service actually provided to the resident by the service provider who actually provided the service to the server. The server constitutes a community system for information such as clothing, food and dwelling that receives the record data and records it as a communication history in a usable state.
.  .
図面の簡単な説明  Brief Description of Drawings
第 1図は、 本発明の第 1の実施の形態のシステム概念図。 FIG. 1 is a system conceptual diagram of the first embodiment of the present invention.
第 2図は、 本発明の第 1の実施の形態の居住者端末の説明図。 FIG. 2 is an explanatory diagram of a resident terminal according to the first embodiment of this invention.
第 3図は、 本発明の第 1の実施の形態のセキュリティーの説明図。 FIG. 3 is an explanatory diagram of security according to the first embodiment of this invention.
第 4図は、 本発明の第 1の実施の形態のサーバの概略図。 ' FIG. 4 is a schematic diagram of the server according to the first embodiment of this invention. '
第 5図 、 本発明の第 1の実施の形態の居住者データベースの説明図。 FIG. 5 is an explanatory diagram of a resident database according to the first embodiment of this invention.
第 6図は、 本発明の第 1の実施の形態の履歴データベースの説明図。 FIG. 6 is an explanatory diagram of a history database according to the first embodiment of this invention.
第 7図は、 本発明の第 1の実施の形態のコミュニケーシヨンの概念図。 FIG. 7 is a conceptual diagram of communication according to the first embodiment of the present invention.
第 8図は、 本発明の第 1の実施の形態のシステムの他の概念図。 FIG. 8 is another conceptual diagram of the system according to the first embodiment of this invention.
第 9図は、 本発明の第 2の実施の形態のサーバの概略図。 FIG. 9 is a schematic diagram of a server according to the second embodiment of this invention.
第 1 0図は、 本発明の第 2の実施の形態のサービス提供者の登録までの説明図。 第 1 1図は、本発明の第 2の実施の形態のサービス提供者データベースの説明図。 第 1 2図は、 本発明の第 3の実施の形態のサーバの概略図。 第 1 3図は、 本発明の第 3の実施の形態の居住者端末の説明図。 FIG. 10 is an explanatory diagram up to registration of a service provider according to the second embodiment of this invention. FIG. 11 is an explanatory diagram of a service provider database according to the second embodiment of this invention. FIG. 12 is a schematic diagram of a server according to the third embodiment of this invention. FIG. 13 is an explanatory diagram of a resident terminal according to the third embodiment of the present invention.
第 1 4図は、 本発明の第 3の実施の形態のコミュニケーシヨンの概念図。 FIG. 14 is a conceptual diagram of communication according to the third embodiment of the present invention.
第 1 5図は、 本発明の第 4の実施の形態のサーバの概略図。 FIG. 15 is a schematic diagram of a server according to the fourth embodiment of this invention.
第 1 6図は、 本発明の第 4の実施の形態のコミュニケーションの概念図。 FIG. 16 is a conceptual diagram of communication according to the fourth embodiment of the present invention.
第 1 7図は、 本発明の第 5の実施の形態のシステム概念図。 FIG. 17 is a system conceptual diagram of the fifth embodiment of the present invention.
第 1 8図は、 本発明の第 5の実施の形態のサーバの概略図。 発明を実施するための最良の形態 以下、 図面に示す実施の形態により、 本発明を詳細に説明する。 FIG. 18 is a schematic diagram of a server according to the fifth embodiment of this invention. BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, the present invention will be described in detail with reference to embodiments shown in the drawings.
第 1図ないし第 8図に示す本発明の第 1実施の形態において、 本発明の衣食住 等の情報のコミュニティーシステムにおいて、第 1図は本発明に係るマンション、 賃貸マンション、 社宅、 寮、 複数個の一戸建て住宅等の集合住宅等の衣食住等の 情報のコミュニティーシステムの一実施の形態を示したシステム全体の構成図で ある。 本実施の形態では、 集合住宅であるマンション 1と、 通信網 2に接続され た A S P事業者、 携帯電話事業者及び通信網サービス事業者を利用し、 前記マン シヨン 1には、 サービスを提供するための提供サーバ 3と各住戸の居住者 Xが保 有する端末 4とを接続する L A Nとが設置されている。  In the first embodiment of the present invention shown in FIG. 1 to FIG. 8, in the community system for information on clothing, food and living of the present invention, FIG. 1 shows an apartment, rental apartment, company housing, dormitory, multiple 1 is a configuration diagram of an entire system showing an embodiment of an information community system for information on clothing, food and shelter of an apartment house such as a detached house. In this embodiment, the apartment 1 that is a housing complex and the ASP provider, the mobile phone provider, and the communication network service provider connected to the communication network 2 are used to provide services to the mansion 1. For this purpose, there is a LAN that connects the server 3 and the terminal 4 held by the resident X of each unit.
なお、 前記通信網 2は、 有線、 無線を問わず、 ネットワークを構成する、 例え ばインターネッ ト、 衛星通信網、 電話通信網、 電気コンセント経由の通信網等で ある。 また、 情報を双方向に通信することができるシステムであれば、 その種類 や方法は問わない。 - '  The communication network 2 is a wired or wireless network, for example, the Internet, a satellite communication network, a telephone communication network, a communication network via an electrical outlet, or the like. Any system and method can be used as long as the system can communicate information bidirectionally. -'
前記インターネット端末装置 4は、 インターネット機能が搭載された汎用的な パーソナルコンピュータで実現でき、マンションに備え付けられていてもよいし、 各居住者自身が所有するものでもよい。 前記の場合には、 ドアフォンゃェントラ ンスフォン等のセキュリティー装置を含む端末が室内の壁に埋設されていてもよ レ、。 後者の場合は、 インターネッ ト端末装置を接続する L A Nコネクタが各住戸 に配設されていることになる。 A S P事業者には、 前記サーバ 3を高速回線で接 続する A S P管理サーバと W e bサーバとが設置されている。 各サーバは、 L A Nで接続されている。 . The Internet terminal device 4 can be realized by a general-purpose personal computer equipped with an Internet function, and may be provided in a condominium or owned by each resident. In the above case, a terminal including a security device such as a door phone or a telephone may be embedded in the indoor wall. In the latter case, each dwelling unit has a LAN connector that connects the Internet terminal equipment. For ASP providers, connect the server 3 via a high-speed line. The following ASP management server and Web server are installed. Each server is connected via a LAN. .
また、 居住者本人であることを認証する機能が備えられている、 あるいは認証 ゲートを介する場合であれば、 インターネット接続機能を有する端末、 例えば携 帯電話機、 P D A、通信カードを使用可能な携帯端末等を使用する tとができる。 すなわち、 パーソナルコンピュータに携帯電話機 ( P H S ) を接続して利用する こともできる。  In addition, if it is equipped with a function to authenticate the identity of the resident or through an authentication gate, a terminal having an Internet connection function, for example, a portable terminal that can use a mobile phone, PDA, or communication card Can use t etc. That is, it can be used by connecting a mobile phone (PHS) to a personal computer.
前記サーバ 3には、 従来と同様の、 あるいは効率のよい制御手段 5、 記憶手段 6、 入力手段 7、 出力手段 8等が備えられ、 この記憶手段 6には、 様々な手段が 格納されており、 それぞれの手段は、 情報等の各データが各 D Bに関連付けられ ている。  The server 3 is provided with the same or efficient control means 5, storage means 6, input means 7, output means 8, etc. as in the prior art, and various means are stored in the storage means 6. Each means is associated with each DB, such as information.
第 4図は前記サーバ 3のブロック構成図である。 このサーバ 3は、 W e bサー バであり、 各住居の災害の監視を行う管理サーバでもある。 管理サーバでもある ので、 本実施の形態のようにサーバ 3をマンションに設置し、 L A Nで各住戸の インターネット端末装置 4とを接続する構成が好適である。  FIG. 4 is a block diagram of the server 3. This server 3 is a web server and is also a management server that monitors the disaster of each residence. Since it is also a management server, a configuration in which the server 3 is installed in a condominium as in the present embodiment and the Internet terminal device 4 of each dwelling unit is connected by L AN is preferable.
前記サーバ 3は、 基本的には L A N通信制御処理部 9と WA N通信制御処理部 1 0等を有しており、 それぞれインターネット端末装置との通信制御及び高速回 線を介した外部との通信制御を実行させる。 W e b機能処理部 1 1は、 サーバを W e bサーバとして機能させるための手段である。 情報処理部 1 2は、 居住者の 所望する情報を、 管理者を介してサービス提供者とのコミュニケーションをやり 取りする。 居住者データベース 1 3には本システムを利用可能な居住者の諸情報 が蓄積され、 住戸単位に個別に割り当てられ、 対応する住戸に設置されたインタ ーネット端末装置からのみのアクセスが許可された住戸毎フォルダ 1 3 aや個人 アクセス履歴が格納されるプライベート情報格納領域 1 3 bとマンションの全住 戸からアクセス可能で自治会等で運用管理される専用フォルダ 1 3 cや電子掲示 板情報、 メールボックス等が格納される格納領域 1 3 c等とが設けられている。 サービス提供者情報データベース 1 4には、 管理者を介して居住者の所望する情 報を提供することができるサービス提供者 Yの情報を蓄積している。 履歴データ ベース 1 5には、 居住者の該サービス提供者の利用内容、 実績、 結果、 寸評等が 蓄積されている。 住戸監視部 1 6は、 各住戸に設置されたドアセンサ、 火災セン サ等の各種センサ 1 7、 カメラ 1 8等を接続して各住戸の異常を常時監視しそれ ぞれの監視データは監視データデータベース 1 9に蓄積されるとともに、 異常を 検知すると各住戸や消防署、 警察署等の緊急連絡先へ適宜に自動通知する処理を することができる。 前記制御手段としての制御部 5は、 前記各構成要素を動作さ せることでサーバ 3が提供するサービス全体の制御、 管理等を行う。 The server 3 basically has a LAN communication control processing unit 9 and a WAN communication control processing unit 10, etc., respectively, and performs communication control with the Internet terminal device and communication with the outside via a high-speed circuit. Make control run. The web function processing unit 11 is a means for causing the server to function as a web server. The information processing unit 12 exchanges information desired by the resident with the service provider via the administrator. Resident database 1 3 stores information on residents who can use this system, and is assigned individually to each unit, and is allowed to be accessed only from the Internet terminal installed in the corresponding unit. Each folder 1 3 a and private information storage area 1 3 b where personal access history is stored and a dedicated folder that can be accessed from all the apartments and managed by residents' associations 1 3 c, electronic bulletin board information, email A storage area 13 c for storing boxes and the like is provided. In the service provider information database 14, information of the service provider Y that can provide the information desired by the resident through the administrator is stored. The history database 15 contains the resident's usage details, results, results, reviews, etc. Accumulated. The dwelling unit monitoring unit 1 6 connects the door sensors installed in each dwelling unit, various sensors 17 such as fire sensors, cameras 1 8 etc., and constantly monitors the abnormalities of each dwelling unit. In addition to being stored in the database 19, when an abnormality is detected, it can be automatically and appropriately notified to emergency contacts such as dwelling units, fire stations, and police stations. The control unit 5 serving as the control means controls and manages the entire service provided by the server 3 by operating each of the components.
前記居住者データベース 1 3に格納される居住者情報には、 各住戸に居住する 家族に対応した I D、 パスワード、 Eメールアドレス、 氏名、 性別、 生年月日、 自宅住所、 自宅電話番号、 勤務先や勤務先電話番号等の個人情報、 家族を構成す る各個人の情報等居住者各個人の詳細情報が含まれている。 居住者情報に設定さ れたデータの構成例を第 5図に示す。 前記サーバ 3は、 この居住者情報を参照し てマンションの居住者個々に対してのサービスを居住者に対して提供することが できる。 なお、 居住者情報のデータ構造は、 第 5図に示したデータ構造に限定さ れるものではなく、 本実施の形態のように部屋番号毎に階層化させてもよいし、 また個人毎に設定するようにしてもよい。  The resident information stored in the resident database 13 includes the ID, password, e-mail address, name, gender, date of birth, home address, home phone number, and work place corresponding to the family living in each unit. Detailed information of each individual resident, such as personal information such as the company's telephone number and work number, and information on each individual who makes up the family. Figure 5 shows an example of the data structure set in the resident information. The server 3 can provide a service for each resident of the apartment with reference to the resident information. The data structure of the resident information is not limited to the data structure shown in FIG. 5, but may be hierarchized for each room number as in this embodiment, or set for each individual. You may make it do.
本システムにおける居住者とサービス提供者の関係における前記サーバ 3は、 マンションの居住者向けのサービスであり、 各住戸の設置されたインターネット 端末装置 4あるいはパネル装置を介して、 居住者の要求に応じて提供されるサー ビスである。 このサービスの特徴は、 例えば 「腕のいい歯医者を探している」 、 「弁護士を紹介して下さい」、 「フランス料理でおいしい店を紹介して下さい」、 「金融、 保険、 教育等のライフプランをお願いしたいんです」 等の居住者が所望 する情報を、 居住者が欲した、 あるいは必要な時に提供するためのものである。 前記サーバ 3の情報処理部 1 2は、居住者によりアクセスされ、管理者を介して、 要求された情報に適任のサービス提供者にアクセスする。 居住者 Xとサービス提 供者 Yがオンラインになった状態で、直接コミュニケーションすることができる。 この場合、会話は一方 通行ではなく、双方向のコミュニケーシヨンなので、相手 のことを信頼してコミュニケーションをすることができる。  The server 3 in the relationship between the resident and the service provider in this system is a service for the resident of the condominium, and responds to the resident's request through the Internet terminal device 4 or panel device installed in each unit. This is a service provided. The features of this service are, for example, “Looking for a good dentist”, “Introduce a lawyer”, “Introduce a delicious restaurant with French cuisine”, “Life plan for finance, insurance, education, etc.” It is intended to provide the information desired by the resident such as "when the resident wants or needs it." The information processing unit 12 of the server 3 is accessed by a resident, and accesses an appropriate service provider for the requested information via the administrator. Resident X and service provider Y can communicate directly while online. In this case, since the conversation is not a one-way street but a two-way communication, the other party can be trusted to communicate.
このサービスにおいてサーバ 3において使用される複号化鍵は、 居住者ではな くマンションに対して配布された鍵であり、 制御部 5によって管理されている。 例えば、 居住者個人が企業や銀行と取引をした内容等の個人情報をサーバを経由 して自己のインターネット端末装置 4で参照したい場合、 居住者は、 A S P事業 者に対して個人情報の送信要求を発行する。 すると、 A S P事業者は、 個人情報 を暗号化した後にサーバに対して送信する。 A S P事業者は、 居住者が居住する マンションを事前に把握しており、 この対応関係に基づく所定の暗号鍵で個人情 報を暗号化する。 サービス提供主制御部は、 A S P事業者から送られてきた個人 情報を当該居住者に代わって受け取る。 そして、 復号化鍵で復号化した後に当該 居住者に割り当てられている居住者要求データベース内のプライべ一ト情報格納 領域 1 3 bに格納する。 The decryption key used in the server 3 in this service is a key distributed to the condominium instead of the resident, and is managed by the control unit 5. For example, if a resident individual wants to refer to personal information such as the contents of a transaction with a company or a bank via his / her own Internet terminal device 4 via a server, the resident requests the ASP provider to send personal information. Issue. Then, the ASP provider encrypts the personal information and sends it to the server. The ASP operator knows in advance the apartment where the resident resides, and encrypts personal information with a predetermined encryption key based on this correspondence. The Service Provider Control Department receives the personal information sent from the ASP provider on behalf of the resident. Then, after decryption with the decryption key, it is stored in the private information storage area 13 b in the resident request database assigned to the resident.
居住者個人の利用情報の履歴は、 本システムを利用した実績ゃィンターネット バンキング等 A S P事業者及び A S P事業者を介して利用したサービスの履歴を 履歴データベース 1 5 (あるいはプライべ一ト情報格納領域 1 3 b ) 自動的ある レヽは所定の処理を介して記録し、 その記録内容を対応する各居住者が参照できる ようにしたサービスである。  The history of usage information of individual residents is the history of using this system, such as Internet banking, etc. The history of ASP companies and services used through ASP companies are recorded in the history database 1 5 (or private information storage Area 13 b) Automatic labeling is a service that records through a predetermined process so that each resident can refer to the recorded contents.
すなわち、 各居住者がサーバを経由してあるいは外部のインターネット端末装 置から A S P事業者が提供するサービスを利用したとき、 その履歴は A S P事業 者によって記録されているが、 本システムのサーバは、 A S P事業者との契約等 によってマンション 1の居住者のアクセス履歴をダウンロードし、 各居住者の個 人ダイァリとしてプライべ一ト情報格納領域 1 3 bに蓄積する。 蓄積される情報 としては、 例えば、 商品を購入したときの商品名、 購入日時、 代金支払日、 配達 予定日時などの購入履歴情報や、 前回紹介してもらつた医者に関する情報等であ る。 当然ながら、 他の個人ダイァリは参照できないように設定されている。 このようにして、 各居住者は、 マンション 1の住戸内からでも A S P事業者へ アクセスせずに購入履歴を参照することができる。 なお、 記録される個人情報と しては、 その他に購入した旅行のプラン、 プレゼントの渡し予定日時、 クレジッ トカードゃキャッシュカードに関する情報等も蓄積することができる。  In other words, when each resident uses a service provided by an ASP provider via a server or from an external Internet terminal device, the history is recorded by the ASP provider. Access history of condominium 1 resident is downloaded by contract with ASP business operator and stored in private information storage area 1 3 b as individual diary of each resident. Examples of the accumulated information include purchase history information such as the product name, purchase date / time, price payment date, scheduled delivery date / time when the product is purchased, and information on the doctor introduced last time. Of course, it is set so that other personal diaries cannot be referred to. In this way, each resident can refer to the purchase history without accessing the ASP provider from within the apartment 1 residence. In addition, as personal information to be recorded, it is also possible to store travel plans purchased, planned date and time of gift delivery, credit cards and cash card information.
本システムでは、 居住者の個人情報をメンテナンスすることもできる。 この場 合、 マンションの居住者自身で自己の居住者情報を参照、 変更するためのツール (ホームページ等) を利用することができるように設定してもよい。 この場合、 前記サーバは、 当該機能を選択した居住者自身に自己の居住者情報をメンテナン スさせることができる。 This system can also maintain resident personal information. In this case, it may be set so that a resident of the apartment can use a tool (homepage etc.) for referring to and changing his / her resident information. in this case, The server allows the resident who selects the function to maintain his / her resident information.
防犯防災サービスは、 本実施の形態において、 マンション 1の居住者向けのサ 一ビスである。 防犯や防災についての各設備は、 現在においても多数存在してお り、 本実施の形態においてもィンターホンや火災センサ、 ドアセンサ等の従来と 同様の各種センサ 1 7、 室内、 屋外、 駐車場等に設置されたカメラ 1 8等を利用 した設備を用いて火災や不正侵入等を常時監視し、 各センサ 1 7およびカメラ 1 8等を接続する前記住戸監視部 1 6は、火災や不法侵入者等を検出したときには、 監視データを前記監視データデータベース 1 9に蓄積するとともに、 居住者の登 録あるいは許可に基づき、 居住者情報に登録されている緊急連絡先へ自動的に通 報し、 更に消防署ゃ警察署等に緊急通報するサービスである。  The crime prevention and disaster prevention service is a service for residents of the condominium 1 in this embodiment. There are still many facilities for crime prevention and disaster prevention. In this embodiment, various sensors similar to conventional ones such as interphones, fire sensors, door sensors, etc., 17 indoors, outdoors, parking lots, etc. The above-mentioned dwelling unit monitoring unit 16 that connects each sensor 17 and camera 1 8 etc. constantly monitors fires and unauthorized intrusions using equipment that uses installed cameras 1 8 etc. Monitoring data is stored in the monitoring data database 19 and automatically notified to the emergency contact registered in the resident information based on the registration or permission of the resident. Nya is an emergency call service to police stations.
上記構成に於いて、 本システムの概略的な流れを説明する。 - 居住者 Xの要求がサーバ 3 (管理者) を介して適切なサービス提供者 Yに接続 される。 この時、 居住者は履歴データベース 1 5の利用情報の履歴を参照するこ とにより、 過去の取引を参考にしてサービス提供者 Yを指定することもできる。 サービス提供者は、 例えば居住者からのサービス要求内容を受けた際に、 その サービス要求内容と同様な (あるいはこれに類似する) 要求内容に対応した過去 の実績データ (実際にどのようなサービスがなされたか) を履歴データベース 1 5を閲覧、 検索することによって、 自分がどのようなサービスを提供すればよい 力、 ということの参考にすることができ、 結果として、 居住者にとってみれば、 より一層良好で適切なサービスを受けることが可能になる。 したがって、 このシ ステムないしその運営者の信用が一層向上する。  A schematic flow of the system in the above configuration will be described. -Resident X's request is connected to the appropriate service provider Y via Server 3 (Administrator). At this time, the resident can also specify the service provider Y by referring to the past transaction by referring to the history of usage information in the history database 15. When a service provider receives a service request content from a resident, for example, past service data corresponding to the request content similar to (or similar to) the service request content (what services are actually By browsing and searching the history database 1 5, it is possible to use it as a reference for what kind of service I should provide. As a result, for residents, It becomes possible to receive good and appropriate service. Therefore, the trust of this system or its operator is further improved.
居住者 Xとサービス提供者 Yは、 居住者端末 4およぴサービス提供者 Yの端末 2 0に備えられたカメラ機能ゃメール機能を効率よく利用し、 相互にコミュニケ ーションを図ることができる。  Resident X and service provider Y can efficiently communicate with each other by using the camera function and mail function provided in terminal 20 of resident terminal 4 and service provider Y.
なお、 本実施の形態は、 マンション 1に特化したサービスを提供するものであ り、各住戸のインターネット端末装置 4とネットワーク接続する必要があるので、 本実施の形態においては、 サービス提供サーバ 3をマンションの管理人室等に設 置し、 インターネット端末装置 3と L A Nで接続し、 遠隔地の A S P事業者とは 高速回線で接続する構成とした。 しかし、 設置や運用のコストを除外視すれば、 サーバ 3をその他の個所に設置しても本発明を実施することもできる。 Note that this embodiment provides a service specialized for the condominium 1 and needs to be connected to the Internet terminal device 4 of each dwelling unit. Therefore, in this embodiment, the service providing server 3 Is installed in the condominium manager's room, etc., connected to the Internet terminal 3 via a LAN, and The connection is made with a high speed line. However, if the installation and operation costs are excluded, the present invention can be implemented even if the server 3 is installed at other locations.
また、 本実施の形態では、 集合住宅として販売に基づくマンションを例にして 説明したが、 賃貸のマンションやアパート、 同一建築会社により 箇所にまとめ て建築、.販売される分譲住宅ゃヴィレツジ等にも利用することができる。 他の実施例 次に、第 9図ないし第 1 8図に示す本発明の異なる実施の形態につき説明する。 なお、 これらの本発明の異なる実施の形態の説明に当って、 前記本発明の第 1の 実施の形態と同一構成部分には同一符号を付して重複する説明を省略する。  In this embodiment, an apartment based on sales is described as an example of an apartment house, but it is also used for rental apartments, apartments, buildings built by the same building company, and sold for sale. Can be used. Other Examples Next, different embodiments of the present invention shown in FIGS. 9 to 18 will be described. In the description of these different embodiments of the present invention, the same components as those in the first embodiment of the present invention are denoted by the same reference numerals, and redundant description is omitted.
第 9図ないし第 1 1図に示す本発明の第 2の実施の形態において、 前記本発明 の第 1の実施の形態と主に異なる点は、 本システムへ参加するサービス提像 を 公募し、 これに応募した全てのサービス提供者を所定の基準に照らして審査し、 基準を満たすサービス提供者のみを、 そのサービス内容とともに、サービス提供 者募集手段 2 1を介して、 サービス提供者情報としてサーバ3 Aのサービス提供 者データベース 1 4に登録する点で、このように構成されたサーバ 3 Aにおいて、 サービス提供者の登録は、 書面 (オフライン) を利用して行うこともできるし、 パーソナルコンピュータや携帯電話機等の情報端末機を介してオンラインで (ネ ットワークを利用して) 行うようにすることもできる。 In the second embodiment of the present invention shown in FIGS. 9 to 11, the main difference from the first embodiment of the present invention is that a service proposal to participate in the system is solicited publicly. All the service providers who applied for this will be screened against the prescribed standards, and only those service providers that meet the standards will be included in the server as service provider information via the service provider recruiting means 21 together with the service content. In the server 3 A configured in this way, the service provider can be registered using a document (offline), personal computer, It can also be performed online (using a network) via an information terminal such as a mobile phone.
書面 (オフライン) を利用して行う場合には、 前記公募に応募した全てのサー ビス提供者に対して、 申込書 (前記サービス内容、 および前記審査のための情報 (車両整備に関する技術力等) を記載する申込書) を配布し、 サービス提供者か ら提出された申込書に基づいて審査し、 基準を満たすサービス提供者のみを、 そ のサービス内容とともにサービス提供者情報としてサーバに登録する。 この場合 の登録はシステム運営者が手作業で入力することで行われる。 „  In the case of using the written form (offline), all service providers who applied for the open call for applications (the contents of the service and the information for the review (technical skills related to vehicle maintenance, etc.)) The application form is distributed and reviewed based on the application form submitted by the service provider, and only service providers that meet the criteria are registered on the server as service provider information along with the service contents. In this case, registration is performed by manual entry by the system operator. „
オンラインで行う場合には、 前記サーバを、 このシステムに参加できる全ての サービス提供者の端末装置 2 0に対して本システムへの参加を寡集する寡集デー タを配信できるように構成し、 サービス提供者端末 2 0を、 募集に対して自己が 提供し得るサービスの内容を付した応募データを前記サーバ 3 Aに送信して前記 募集に応募することができるように構成し、 さらに、 前記サーバ 3 Aを、 前記サ 一ビス提供者端末 2 0からの応募データを受信するとともに、 そのサービス内容 がこのシステムの運営者により定められた前記基準を満たす場合にのみ、 そのサ 一ビス提供者をそのサービス内容とともにサービス提供者情報として登録するよ うに構成する。 これによつて、 通信網 2を利用し、 前記サーバ 3 Aおよびサービ ス提供者端末 2 0を用いて、 サーバ 3 Aへのサービス提供者情報の登録を自動的 かつ速やかに行うことができる。 When performing online, the server is configured to be able to distribute collection data for collecting participation in this system to the terminal devices 20 of all service providers that can participate in this system. Service provider terminal 2 0 The application data with the contents of the service that can be provided is transmitted to the server 3 A so that the application can be applied for the recruitment, and the server 3 A is further connected to the service provider terminal 20. The service provider should be registered as service provider information together with the service content only when the application data from the service is received and the service content meets the above-mentioned criteria set by the system operator. Constitute. Thereby, using the communication network 2, the server 3A and the service provider terminal 20 can be used to automatically and promptly register service provider information in the server 3A.
なお、 サービス提供者情報の登録は、 所定のサービス内容を提供し得る複数の サービス提供者を、 そのサービス内容とともにサービス提供者情報として登録し てもよい。  In the service provider information registration, a plurality of service providers that can provide predetermined service contents may be registered as service provider information together with the service contents.
以上のサービス提供者情報の登録は、 前記サーバ 3 A内のサービス提供者デー タベース 1 4に登録される。 なお、 このデータベースは、 サーバ 3 Aに接続され ているシステム管理者のコンピュータ (ホス トコンピュータ) 内に構築してもよ いが、 いずれにしても前記登録はサーバを介してなされることから、 この本実施 の形態では、 単にサーバに登録する (あるいは登録される) 、 としている。 サー ビス提供者情報の登録は、 例えば定期的に新規追加したり、 あるいは必要に応じ て (例えば前記基準を満たさないことが明らかになつたような場合等には) 登録 抹消を行うことができる。  The registration of the above service provider information is registered in the service provider database 14 in the server 3A. This database may be built in the system administrator's computer (host computer) connected to server 3A, but in any case the registration is done via the server. In this embodiment, it is simply registered (or registered) in the server. Service provider information can be registered, for example, on a regular basis, or can be deleted as necessary (for example, when it is clear that the above criteria are not met) .
第 1 2図ないし第 1 4図に示す本発明の第 3の実施の形態において、 前記本発 明の第 1の実施の形態と主に異なる点は、 居住者の部屋の壁等に備え付けられた タツチパネルを有する端末 4 Aを利用する点で、 例えば、 「今日は休日だけど、 開いている病院を知りたい」 等の場合に、 サーバあるいは管理者を介して休日診 療当番病院のリス トを居住者の端末 4 Aに送信する。 送信された、 休日診療して いる病院名や住所、 担当医が担当科別にリス トされる。 また緊急連絡先について も表示されている。 居住者は、 これらの情報から休日に診療を行う場合の病院を 知ることができるとともに、 サーバあるいは管理者は担当医を呼び出し、 居住者 は担当医と直接コミュニケーションをして、 病状や対処法等をその場で聞くこと ができる。 また、 端末にカメラ機能がある場合にはケガの状態等を担当医が容易 に確認することができるので、 早期の処置が可能である。 In the third embodiment of the present invention shown in FIGS. 12 to 14, the main difference from the first embodiment of the present invention is that it is provided on a wall of a resident's room or the like. For example, if you use a terminal 4 A with a touch panel, such as “I want to know which hospitals are open today, but I am open,” the list of on-site hospitals for holiday medical treatment is displayed via the server or administrator. Send to resident terminal 4A. The names and addresses of hospitals that are on holiday and the doctors in charge that are sent are listed by department. The emergency contact information is also displayed. Residents can know the hospital when performing medical care on holidays from this information, the server or administrator calls the doctor in charge, and the resident communicates directly with the doctor in charge, such as medical conditions and countermeasures, etc. On the spot Can do. In addition, if the terminal has a camera function, the doctor in charge can easily check the state of injury, so early treatment is possible.
また、 表示面を液晶表示部とタツチパネル 2 2で構成しているので、 表示され た病院をタツチすることにより、 タツチした場所に表示されている病院の電話番' 号に電話をかけることもできる。  In addition, since the display screen is composed of the liquid crystal display and touch panel 22, you can call the hospital phone number displayed at the touched location by touching the displayed hospital. .
この場合、病院の電話番号情報と、病院名と、表示座標とを関連付けて記憶し、 前記タツチパネル 2 2のタツチされた座標と一致する表示座標を探し出し、 表示 座表に表示された病院名から電話番号の情報を得て、 回線転送ァダプタ等を介し て電話番号に電話をかけることができる。 具体的には、 タツチパネル 2 2をタツ チした後、 モニタ一一体型室内親機のハンドセットをオフフックすることで通話 するこ^:ができる。 通話終了後、 ハンドセットをオンフックして回線を開放し通 信を終了することができる。  In this case, the telephone number information of the hospital, the hospital name, and the display coordinates are stored in association with each other, the display coordinates that match the touched coordinates on the touch panel 22 are searched, and the hospital coordinates displayed on the display table are displayed. The telephone number information can be obtained and the telephone number can be called via a line transfer adapter or the like. Specifically, after touching the touch panel 22, the user can talk by taking the handset of the monitor-integrated indoor base unit off-hook. After the call ends, the handset can be on-hooked to release the line and terminate the communication.
第 1 5図おょぴ第 1 6図に示す本発明の第 4の実施の形態において、 前記本発 明の第 3の実施の形態と主に異なる点は、 住戸の端末機を通じて集合住宅内のテ レビ共聴システムを経由し、 アクセス画面 2 3 (ホームページ等) が家庭用テレ ビ 4 Bの空きチャンネルを介して居住者に提供する点で、 サーバ内のホームぺー ジを形成する H T M L言語をテレビ用信号に変換してテレビでホームページの画 面が見られるように構成されている。 このような構成にしても、 本発明の第 3の 実施の形態と同様の作用効果を得ることができる。  The fourth embodiment of the present invention shown in FIG. 15 and FIG. 16 differs from the third embodiment of the present invention mainly in the apartment house through the terminal of the dwelling unit. HTML language that forms the home page in the server in that the access screen 2 3 (homepage, etc.) is provided to the resident through the vacant channel of home TV 4 B Is converted into a TV signal so that the homepage screen can be viewed on the TV. Even with such a configuration, it is possible to obtain the same effects as those of the third embodiment of the present invention.
第 1 7図および第 1 8図に示す本発明の第 5の実施の形態において、 前記本発 明の第 1の実施の形態と主に異なる点は、 衣食住等の情報を提供する、 あるいは 衣食住 φの情報を要求する建設会社、 賃貸管理会社等の同業者 ζや警備会社、 衣 食住等の情報に関する様々なサービスを提供することができる異業者 υの衣食住 等の情報提供端未 2 4の接続を認証手段 2 5を介して許可し、 前記居住者端末 4 からのサービス要求情報を受信し、 かつそのサービス要求情報に対してサーバ 3 Βあるいは管理者を介してサービスを提供する点で、 このように構成されたサ一 ノく 3 Βにしても、 本発明の第 1の実施の形態と同様の作用効果を得ることができ るとともに、 居住者おょぴ本システムを利用する会社等が、 常時相互に効率よく コ.ミユエケーシヨンを図ることができる。 なお、各実施の形態では、サービスに対する対価については説明していないが、 居住者、 サービス提供者、 あるいは本システムに参加する同業者ゃ異業者に対し て、 所定あるいは任意の対価を得るように処理してもよい。 産業上の利用分野 以上の説明から明らかなように、 本発明の衣食住等の情報のコミュニティーシ ステムは、 サーバと、 居住者の端末装置と複数のサービス提供者の端末装置を備 えたシステムで、 サーバはデータを受信して、 利用可能な状態でコミュニケーシ ヨン履歴として記録するので、 居住者とサービス提供者が直接コミュニケーショ ンすることができるとともに、 コミュニケーション内容を履歴として記録し、 再 度利用することができ、 確実に安心感をもって利用することができる。 また、 サ 一ビス提供者等と常時コミュニケーシヨンできる状態にあるので、 居住者が所望 する情報を、 信頼のできるサービス提供者からタイムリーに確実に得ることがで きる。さらに、住に関して、居住者個人ごとに案件を処理することができるので、 居住者個人のためのプロバイダーシステムを構築することができる。したがって、 本発明は衣食住等の情報を効率よく利用する産業で利用される。 The fifth embodiment of the present invention shown in FIG. 17 and FIG. 18 differs mainly from the first embodiment of the present invention in that it provides information such as clothing, food and living, or Other companies that can provide various services related to information on construction companies, rental management companies, etc. that require φ information ζ, security companies, clothing, food and housing information, etc. Is permitted through the authentication means 25, receives service request information from the resident terminal 4, and provides services to the service request information via the server 3 or the administrator. Even in the case of the 3rd embodiment, the same effect as that of the first embodiment of the present invention can be obtained, and a company using the resident opimoto system can be obtained. Are always efficient with each other. It can be achieved down. In each embodiment, the consideration for the service is not explained, but the resident, the service provider, or the same trader who participates in this system can obtain the prescribed or arbitrary compensation. It may be processed. Industrial application fields As is clear from the above description, the information and community system for food, food and shelter of the present invention is a system comprising a server, a resident terminal device, and a plurality of service provider terminal devices. Since the server receives the data and records it as a communication history when it is available, the resident and the service provider can directly communicate, and the communication contents are recorded as a history and reused. Can be used with certainty. In addition, since it is in a state where communication with service providers and the like is possible at all times, information desired by residents can be reliably obtained in a timely manner from reliable service providers. In addition, because housing can be processed for each resident, a provider system for resident individuals can be established. Therefore, the present invention is used in industries that efficiently use information such as clothing, food and housing.

Claims

請求の範囲 The scope of the claims
1 . ネットワークに接続可能なサーバ、 居住者の端末装置および複数のサービス 提供者の端末装置を備えた条件下で作動する衣食住等の情報のコミュニティーシ ステムであって、 居住者の前記端末装置は、 その居住者の個人情報と、 居住者自 身が要求する衣食住等の情報のサービス要求内容とを含むサービス要求情報をサ ーバに送信することが可能な端末装置であり、 前記サーバは、 前記居住者の端末 装置からの衣食住等の情報のサービス要求情報を受信し、 かつそのサービス要求 情報を、 条件を満たす可能性があるサービス提供者の端末装置に自動あるいは管 理者を介して配信するサーバであり、 前記サービス提供者の端末装置は、 前記サ ーバあるいは管理者から配信されたサ一ビス要求内容を受信し、 該サービス提供 者の要求に応じて、 前記サービス要求内容を満たしうるばかりでなく更なるサー ビスを提供することができる旨の付加サービスデータ等の回答データを前記サー バあるいは管理者を介して居住者の前記端末装置と直接コミュニケーションする ことができる端末装置であり、 前記サービス提供者の端末装置は、 実際にサービ スを提供したサービス提供者が居住者に対して実際に提供したサービスの実績デ ータを前記サーバに送信し得る端末装置であり、 前記サーバは、 前記実績データ を受信して、 利用可能な状態でコミュニケーシヨン履歴として記録することを特 徴とする衣食住等の情報のコミュユティーシステム。 1. A community system of information such as clothing, food and living that operates under conditions equipped with a server connectable to a network, a resident terminal device and a plurality of service provider terminal devices, the resident terminal device A terminal device capable of transmitting to the server service request information including personal information of the resident and service request contents of information such as clothing, food and living requested by the resident himself; Receives service request information such as information on food, clothing and shelter from the resident's terminal device, and distributes the service request information to the service provider's terminal device that may satisfy the conditions, either automatically or via an administrator The service provider terminal device receives the service request content distributed from the server or the administrator, and In response to the terminal device of the resident through the server or the administrator, response data such as additional service data not only satisfying the contents of the service request but also capable of providing further services is provided. The terminal device of the service provider can communicate directly with the service performance data actually provided to the resident by the service provider who actually provided the service to the server. It is a terminal device that can transmit, and the server receives the result data and records it as a communication history in a usable state.
2 . 前記サーバは、 前記居住者の端末装置からのサービス要求情報を受信し、 か つそのサービス要求情報のうちの前記個人情報を除いたサービス要求内容のみを 前記登録がなされている複数のサービス提供者のうち、 前記サービス要求内容を 満たす可能性のある単数または複数のサービス提供者の端末装置に自動あるいは 管理者を介して配信するサーバであり、 前記サービス提供者の端末装置は、 前記 サーバから配信されたサービス要求内容を受信し、 当該サービス提供者の要求に 応じて、 前記サービス要求内容を満たしうるばかりでなく更なるサービスを提供 することができる旨の付加サービスデータ等の回答データを前記サーバに送信す る端末装置であり、 居住者の前記端末装置は、 当該居住者の要求に応じて、 前記 サーバにアクセスあるいは管理者を経由して前記回答データを見ることができる とともに、 その回答データが複数ある場合には、 その複数の回答データのうち自 己の好む回答データまたはその回答データを提供したサービス提供者を選択し、 その選択データを前記サーバに送信し得る端末装置であり、 前記サーバは、 前記 選択データを受信し、 この選択データに対応するサービス提供者の端末装置に対 して、 当該サービス提供者が選択された旨の情報と前記個人情報とを送信するサ ーバであることを特徴とする特許請求の範囲第 1項に記載の衣食住等の情報のコ ミュニティーシステム。 2. The server receives service request information from the terminal device of the resident, and a plurality of services for which only the service request contents excluding the personal information in the service request information are registered. The server is a server that distributes automatically or via an administrator to one or a plurality of service provider terminal devices that may satisfy the service request content, and the service provider terminal device includes the server In response to a request from the service provider, response data such as additional service data indicating that the service request content can be provided and further services can be provided in response to a request from the service provider. A terminal device that transmits to the server, the resident terminal device responding to the resident's request, the server You can see the answer data via the access or administrator In addition, when there are a plurality of answer data, a terminal that can select the answer data that the user prefers or the service provider that provided the answer data out of the plurality of answer data and can send the selection data to the server The server receives the selection data, and transmits information indicating that the service provider is selected and the personal information to the terminal device of the service provider corresponding to the selection data. The community system for information on clothing, food and shelter, etc. according to claim 1, characterized in that the server is a server.
3 . 前記サーバは、 前記情報仲介システムの運営者により定められた所定のサー ビス内容を提供し得る複数のサービス提供者を、 そのサービス内容とともにサー ビス提供者情報として登録するサーバであることを特徴とする特許請求の範囲第 1項に記載の衣食住等の情報のコミュニティーシステム。  3. The server is a server that registers, as service provider information, a plurality of service providers that can provide predetermined service contents determined by an operator of the information mediation system. A community system for information on clothing, food and shelter, etc. according to claim 1 characterized by the above.
4 . 前記サーバは、 このシステムに参加し得る全てのサービス提供者の端末装置 に対してこのシステムへの参加を募集する寡集データを配信できるサーバであり、 前記サービス提供者の端末装置は、 前記募集に対して自己が提供し得るサービス の内容を付した応募データを前記サーバに送信して前記寡集に応募することがで きる端末装置であり、 前記サーバは、 前記サービス提供者の端末装置からの応募 データを受信するとともに、 そのサービス内容が、 このシステムの運営者により 定められた所定の基準を満たす場合にのみ、 そのサービス提供者をそのサービス 内容とともにサービス提供者情報として登録するサーバであることを特徴とする 請求項 1または 2項に記載の衣食住等の情報のコミュニティーシステム。  4. The server is a server capable of distributing collected data for recruiting to participate in this system to all service provider terminal devices that can participate in the system, and the service provider terminal device includes: It is a terminal device that can apply to the collection by sending application data with details of services that can be provided to the recruitment to the server, and the server is a terminal of the service provider A server that receives the application data from the device and registers the service provider as service provider information together with the service content only when the service content satisfies a predetermined standard set by the system operator. The community system for information on clothing, food and shelter, etc. according to claim 1 or 2.
5 . 前記サーバは、 衣食住等の情報を提供する、 あるいは衣食住等の情報を要求 する同業社ゃ異業社の端未の接続を許可し、 前記居住者の端末装置からのサ一ビ ス要求情報を受信し、 かつそのサービス要求情報を、 条件を満たす可能性がある サービス提供者の端末装置を利用させるサーバであることを特徴とする請求項 1、 2、 3、 4項のいずれかに記載の衣食住等の情報のコミュニティーシステム。  5. The server provides information on clothing, food and living, etc. or requests information on clothing, food and housing, etc. 5. The server according to claim 1, wherein the server is a server that receives information and uses a service provider terminal device that may satisfy the service request information. A community system for information such as clothing, food and housing.
PCT/JP2004/013469 2004-09-03 2004-09-03 Community system of information on foods, clothing and housing WO2006027851A1 (en)

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BRPI0419061-0A BRPI0419061A (en) 2004-09-03 2004-09-03 Community information system

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CN103813029A (en) * 2012-11-15 2014-05-21 林斌 City life network platform call butting method
CN113965430B (en) * 2021-10-21 2023-01-31 大连东软信息学院 Intelligent home service system

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JPH0563696A (en) * 1991-09-02 1993-03-12 Nippon Telegr & Teleph Corp <Ntt> Intermediate communication system
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JP2002207652A (en) * 2001-01-12 2002-07-26 Toshiba Corp Method and device for providing information service, and computer-readable recording medium with recorded program
JP2002260135A (en) * 2001-03-05 2002-09-13 Matsushita Electric Ind Co Ltd Interphone device and information management system therewith

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JPH0563696A (en) * 1991-09-02 1993-03-12 Nippon Telegr & Teleph Corp <Ntt> Intermediate communication system
JP2002074063A (en) * 2000-08-31 2002-03-12 Ibm Japan Ltd Commodity buying and selling support method and server
JP2002207652A (en) * 2001-01-12 2002-07-26 Toshiba Corp Method and device for providing information service, and computer-readable recording medium with recorded program
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