WO2006000160A1 - Procede de mise en oeuvre d'un service et d'un systeme intelligents et d'acces auxdits service/systeme - Google Patents

Procede de mise en oeuvre d'un service et d'un systeme intelligents et d'acces auxdits service/systeme

Info

Publication number
WO2006000160A1
WO2006000160A1 PCT/CN2005/000917 CN2005000917W WO2006000160A1 WO 2006000160 A1 WO2006000160 A1 WO 2006000160A1 CN 2005000917 W CN2005000917 W CN 2005000917W WO 2006000160 A1 WO2006000160 A1 WO 2006000160A1
Authority
WO
WIPO (PCT)
Prior art keywords
service
audio signal
information
scp
user
Prior art date
Application number
PCT/CN2005/000917
Other languages
English (en)
Chinese (zh)
Inventor
Yi Zhang
Original Assignee
Huawei Technologies Co., Ltd.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Huawei Technologies Co., Ltd. filed Critical Huawei Technologies Co., Ltd.
Publication of WO2006000160A1 publication Critical patent/WO2006000160A1/fr

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H04Q3/0029—Provisions for intelligent networking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/38—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
    • H04M3/387—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections using subscriber identification cards

Definitions

  • the present invention relates to an implementation process of an intelligent service and an intelligent service system thereof, and particularly to an implementation method, an access method and a system thereof for an intelligent service. Background of the invention
  • the Intelligent Network is a concept standardized by CCITT in 1992. It is a system that can generate and implement various new services quickly, conveniently, flexibly, economically and efficiently. The goal of this system is to serve all communication networks.
  • FIG. 1 is a schematic diagram of the basic structure of the intelligent network.
  • the package includes a terminal device 101, a transport network 110, a service switching node/smart peripheral (SSP/AIP) 120, and a service control node (SCP) 130.
  • SSP/AIP service switching node/smart peripheral
  • SCP service control node
  • the terminal device 101 may be a fixed telephone or a mobile phone.
  • the transmission network 110 may be a public switched telephone network (PSTN) or a next generation network (NGN), or may be a wireless communication network such as GSM or CDMA.
  • PSTN public switched telephone network
  • NTN next generation network
  • GSM Global System for Mobile communications
  • SSP/AIP 120 The SSP implements call processing functions and service switching functions.
  • AIP is a dedicated resource that assists in the completion of intelligent services. It usually has voice functions, such as voice synthesis, playing recorded announcements, receiving dual-tone multi-frequency dialing, and performing voice recognition.
  • AIP can be a standalone physical device or part of an SSP.
  • SCP130 is the core functional component of the intelligent network. It stores user data and business logic. Its main function is to receive the query information sent by the SSP and query the database for various decoding. At the same time, it can initiate different service re-sequences according to the call events reported by the SSP, and issue call control commands to the corresponding SSP according to the service's logic, thereby implementing various intelligent calls.
  • the intelligent online has opened the called centralized payment service, calling card service, virtual private network service, additional charging service, wide area centralized user switching service, universal number service, networked emergency telephone service, mass calling service, called paying call Transfer business, personal business and other services.
  • the calling card service is also called the billing card calling service.
  • the billing card calling service allows the user to place a call on any of the two-tone telephones and record the charge on the specified account. This number is included in the card number of the billing card.
  • the user uses the billing card to call the service, he only needs to dial the service access code on any audio telephone in the area where the service can be provided, and then input his own card number and corresponding password from the telephone according to the voice prompt. After the system checks and confirms the entered card number and password, the user can dial the called number to make a call just like a normal call. For example: 200 cards, 201 cards, 300 cards, IP cards, and Yitong cards are all password card transactions.
  • the same billing service provided by the intelligent network has the same problem. Additional billing business, the single bill is that the intelligent network provides a paid account, you can pay with your own account, including water, electricity, online shopping and so on.
  • the user When using the additional billing service, the user only needs to dial the service access code on any audio telephone in the area where the service can be provided, and then input the items, accounts and corresponding items to be paid from the telephone according to the voice prompt.
  • Password when the system checks and confirms the entered account number and password, the system performs the corresponding payment operation. User at ' The following operations are required to access the service:
  • the user inputs an access code and selects a payment item according to the voice prompt
  • the voice prompt "Please enter the password"
  • the system queries the fee for the paid item, and after the corresponding operation, notifies the user of the payment.
  • the user also needs to remember the access code, the universal number, the password, and the like, and the user needs to manually input the above information when registering the service.
  • a service such as a universal number
  • the user can associate multiple communication terminal numbers owned by the user with a one-number communication number, and only publicize the number to other users.
  • the No. 1 service is responsible for translating into the real number associated with the user.
  • the One Number service provides the ability for a user to associate the communication device number they use by telephone to their own number one.
  • the traditional practice of this function is to require the user to dial a number to access the one-number service, enter its number one number and password, and perform number association according to the voice prompt. This association process is also the registration process of the one-number service.
  • the operation is relatively cumbersome for the user, and the user needs to remember and input the relevant information such as the access code, the number one number, and the password.
  • the manual dial-up registration of the No. 1 service refers to the user entering the access number of the No. 1 service by means of a button, and inputting the No. 1 number and password according to the voice prompt. Complete the association operation between the currently used calling number and the one-number number.
  • the manual dial-up registration phone solution requires the user to remember the access number of the No. 1 service. The information brings an additional memory burden to the user.
  • the manual dial-up registration phone solution requires the user to manually input the access code, the number one number, and the password of the one-number service.
  • the operation is relatively cumbersome, and there is still the possibility of input errors during operation, which is inconvenient to use.
  • the manual dial-up registration phone solution requires the user to manually enter the number and password of the first number.
  • the security is relatively poor. The user may be seen by others during the process of entering the number, resulting in the theft of the number.
  • a main object of the present invention is to provide an implementation method of an intelligent service, which simplifies the user operation process and is convenient for the user to use.
  • a second main objective of the present invention is to provide an access method for an intelligent service, which is a user-friendly operation process and is convenient for the user to use.
  • a third main object of the present invention is to provide an intelligent service system capable of supporting a user's simple operation and facilitating user use.
  • the present invention provides an implementation method of an intelligent service, which stores a service access code and service information in an audio smart card in advance, and sets an audio signal in an SSP/AIP device of the intelligent network.
  • the demodulation unit, the service implementation process includes the following steps:
  • the terminal device receives the audio signal sent by the audio smart card and includes the service access code and the service information, and sends the audio signal to the switching device of the transmission network;
  • the switching device receives the service access code, and sends the audio signal of the service information to the SSP/AIP device according to the service access code; 3)
  • the audio signal demodulation unit in the SSP/AIP device demodulates the audio signal of the received service information, and transmits the demodulated service information to the SCP of the intelligent network;
  • the SCP performs an intelligent service for the terminal device according to the service information.
  • the step 1) may be: the terminal device first receives the DTMF audio signal of the service access code sent by the audio smart card, and sends the DTMF audio signal to the switching device of the transmission network; after the predetermined time, the terminal device receives the FSK of the registered service information sent by the audio smart card. Audio signal, sent to the switching device of the transmission network;
  • the step 2) may be: the switching device receives the DTMF audio signal of the service access code, and sends the FSK audio signal of the received registration service information to the SSP/AIP device through the transmission network according to the service access code;
  • the step 3) may be: the audio signal demodulation unit in the SSP/AIP device demodulates the FSK audio signal of the received registration service information, and sends the demodulated registration service information to the SCP of the intelligent network;
  • the step 4) may be: the SCP registers the smart service for the terminal device according to the registration service information.
  • the service information stored in advance in the audio smart card may include: a user registration number and a user password.
  • the user registration number may be: a one-number number registered by the user.
  • the step 4) may be: the SCP stores the received user registration number and the user password, and registers the smart service for the terminal device.
  • the demodulating the audio signal may further include: the SSP/AIP device determines, according to the characteristics of the received audio signal, whether the signal is an audio signal sent by the audio smart card, and if so, demodulates the signal. Otherwise, the registration service information is read from the signal in the original way of the intelligent service.
  • the terminal device may be a fixed telephone or a mobile terminal or a computer-connected microphone; the transmission network may be a PSTN network or an NGN network or a wireless communication network such as a GSM network or a CDMA network.
  • the present invention provides an access method for an intelligent service, which pre-stores user information in an audio smart card, and sets an audio signal demodulation unit in an SSP/AIP device of the intelligent network.
  • the access process includes the following steps:
  • the terminal device receives the access request input by the user, and sends the request to the SSP/AIP through the transmission network of the intelligent network;
  • the SSP sends a prompt message through the transmission network using the terminal device according to the access request; 3) the terminal device receives the audio signal containing the user information sent by the audio smart card, and sends the audio signal to the SSP/AIP device through the transmission network;
  • the audio signal demodulation unit in the SSP/AIP device demodulates the received audio signal, and transmits the demodulated user information to the SCP of the intelligent network;
  • the SCP performs the follow-up access process of the intelligent service according to the access request.
  • the step 5) may be: the SCP authenticates the received user information; if the authentication passes, the smart service follow-up process is performed according to the access request; if the authentication fails, the SSP is notified, and the SSP passes the transmission network.
  • the terminal device is used to issue an authentication failure prompt message.
  • the method may further comprise: setting an authentication unit in the intelligent network;
  • the audio signal sent by the audio smart card is an audio signal containing encrypted user information.
  • the step 4) further includes: the SCP records the encrypted user information that was demodulated last time, and the SCP will demodulate the current demodulation.
  • the user information and the encrypted user information that was demodulated last time are sent to the authentication unit, and the authentication unit first authenticates the demodulated encrypted user information according to the encrypted user information that was demodulated last time; , the encrypted user information is returned to the SCP; otherwise, the authentication fails, and the authentication unit returns 'SCP' The authentication fails the information, and the SCP notifies the SSP that the SSP sends the authentication failure message through the transmission network using the terminal device;
  • the step 5) further includes: before the SCP performs the intelligent service follow-up process, decrypting the encrypted user information.
  • the authentication unit may be an authentication module in the SCP or an authentication server that interacts with the SCP through the TCP/IP protocol.
  • the user information stored in advance in the audio smart card may include a card number of the calling card service; or a card number and a password including the calling card service.
  • the user information stored in advance in the audio smart card may include a user account of the additional charging service; or a user account and password including the additional charging service.
  • Step 4) Before demodulating the audio signal, the method further includes: the SSP/AIP device determines whether the signal is an audio signal converted by the audio smart card according to the characteristics of the received audio signal, and if yes, the signal is Demodulation; otherwise, the user information is read from the signal in the original manner of the intelligent service.
  • the terminal device may be a fixed telephone or a mobile terminal or a computer-connected microphone; the transmission network is a PSTN network or an NGN network or a wireless communication network such as a GSM network or a CDMA network.
  • the present invention provides an intelligent service system including at least a terminal device, an SCP, and an SSP/AIP device, where the SSP/AIP device further includes an audio signal demodulation unit;
  • the terminal device receives an audio signal sent by the audio smart card and includes the service access code and the service information or the user information, and sends the audio signal to the transmission network;
  • the transmission network sends the service information or the user information to the audio signal demodulation unit of the SSP/AIP device;
  • the audio signal demodulating unit demodulates the received audio signal and demodulates Service information or user information is sent to the SCP;
  • the SCP performs an intelligent service according to the received service information or user information.
  • the system can further include an authentication unit;
  • the audio signal received by the terminal device is an audio signal including encrypted service information or user information
  • the SCP records the encrypted service information or user information that was demodulated last time, and the SCP sends the demodulated encrypted service information or user information and the previously demodulated encrypted service information or user information to the SCP.
  • Authentication unit
  • the authentication unit first authenticates the demodulated encrypted service information or user information according to the encrypted service information or user information that was demodulated last time; and returns the encrypted service information or user information that has passed the authentication to the SCP. Or returning the certification failure information to the SCP;
  • the SCP notifies the SSP that the SSP uses the terminal device to issue an authentication failure notification message through the transmission network.
  • the terminal device may be a fixed telephone or a mobile terminal or a computer-connected microphone; the transmission network is a wireless communication network such as a network or an NGN network or a GSM network or a CDMA network. .
  • the technical solution of the present invention can be used to provide an intelligent service implementation method, an access method, and a system thereof, and set an audio signal demodulation unit in an SSP/AIP device of an intelligent network; and store service information or a user in an audio smart card in advance.
  • the terminal device receives an audio signal sent by the audio smart card and includes the service access code and the service information or the user information; and sends the information to the transmission network, and the transmission network sends the service information or the user information to the audio signal demodulation unit of the SSP/AIP device.
  • the audio signal demodulation unit demodulates the received audio signal, and transmits the demodulated service information or user information to the SCP; the SCP performs the intelligent service according to the received service information or user information.
  • the user inputs the service access code by using the audio signal sent by the audio smart card.
  • Business information or user information so that users do not need to input cumbersome information, just trigger the audio smart card to send an audio signal containing the service access code and service information or containing user information, which simplifies the user operation process and is convenient.
  • User use BRIEF DESCRIPTION OF THE DRAWINGS
  • Figure 1 is a schematic diagram of the basic structure of an intelligent network
  • Figure 2 is a schematic diagram of the operation of the audio smart card and the external trigger device
  • FIG. 3 is a schematic structural diagram of an intelligent service system according to a preferred embodiment of the present invention
  • FIG. 4 is a flow chart of registering a one-number service with the intelligent service system shown in FIG. 3
  • FIG. 5 is a schematic diagram of accessing the intelligent service system of FIG. Schematic diagram of the process. Mode for carrying out the invention
  • the method and the access method and the system for the intelligent service of the present invention mainly use the audio signal sent by the audio smart card to carry the service access code, service information or user information, and send it to the intelligent service system, in the SSP/ of the intelligent service system.
  • the audio signal demodulation unit is set in the AIP device, the user information is demodulated, and the demodulated user information is used to access the intelligent network.
  • the number information is stored in a chip 201 of the audio smart card 200.
  • the external trigger device 210 identifies the number information and passes through the same.
  • the sound interface is repeatedly transmitted with an authentication sequence signal similar to a modem (MODEM).
  • the present invention uses the audio smart card and the external trigger device shown in FIG. 2, and the audio smart card 200 is triggered by the external trigger device 210 to issue a DTMF audio signal or FSK audio signal containing user information, a service access code, service information or user information.
  • a smart card In the chip 201.
  • FIG. 3 is a schematic diagram showing the structure of an intelligent service system according to a preferred embodiment of the present invention.
  • an FSK audio signal demodulating unit 311 is provided in the SSP/AIP device 310 of the intelligent network, which is capable of performing the received FSK signal including service information or user information. Demodulation is performed and the demodulated service information or user information is sent to SCP 300.
  • this embodiment adds an authentication server 301 capable of performing information exchange with the SCP 300 through the TCP/IP protocol.
  • the terminal device in this embodiment is a fixed telephone 330, and the transmission network is a PSTN network 320.
  • the terminal device 330 receives the encrypted service access code and service information or the audio signal containing the user information sent by the audio smart card, and sends the information to the transmission network 320.
  • the transmission network 320 sends the service information or user information to the SSP/AIP device 310.
  • the FSK audio signal demodulating unit 311; the FSK audio signal demodulating unit 311 demodulates the received audio signal, and transmits the demodulated service information or user information to the SCP 300; the SCP 300 records the last demodulated encryption.
  • the service information or the user information, the SCP300 sends the demodulated encrypted service information or user information and the previously demodulated encrypted service information or user information to the authentication unit, in this embodiment is the authentication server 301;
  • the authentication server 301 authenticates the demodulated encrypted service information or user information according to the encrypted service information or user information that was demodulated last time, and returns the encrypted service information or user information that has passed the authentication to the SCP 300. , or return authentication failure information to SCP300 when authentication fails;
  • SCP 300 is based on receipt Business information or user information performs intelligent business.
  • the FSK audio signal demodulation unit 311 is disposed in the SSP/AIP device 310.
  • the SSP/AIP is sent.
  • a DTMF audio signal demodulation unit is provided in the device for demodulating the signal.
  • the terminal device in this embodiment is a fixed telephone, and the transmission network may be a PSTN network or an NGN network. In practical applications, the terminal device may also be a mobile terminal or a computer-connected microphone; the transmission network may be a wireless communication network such as GSM or CDMA.
  • the authentication unit in this embodiment is an authentication server that interacts with the SCP through the TCP/IP protocol.
  • the authentication unit may also be an authentication module in the SCP.
  • FIG. 4 is a flow chart of registering the No. 1 service to the intelligent service system shown in FIG. 3.
  • the one-number service access code and the service information including the user registration number and the user password are stored in advance in the audio smart card.
  • the process includes the following steps:
  • Step 401 The fixed telephone 330 first receives the DTMF audio signal of the service access code sent by the audio smart card 340, and sends the DTMF audio signal to the switching device of the PSTN network 320. After the predetermined time, the fixed telephone 330 receives the FSK of the registered service information sent by the audio smart card 340. The audio signal is sent to the switching device of the PSTN network 320.
  • Step 402 The switching device receives the DTMF audio signal of the service access code, and sends the FSK audio signal of the received registration service information to the SSP/AIP device 310 through the PSTN network 230 according to the service access code.
  • Step 403 After receiving the audio signal, the SSP/AIP device 310 determines, according to the characteristics of the received audio signal, whether the signal is an audio signal sent by the audio smart card 340. If yes, step 404 is performed; otherwise, the original smart service is pressed. Way to read the registration service from the signal
  • Step 404 The FSK audio signal demodulation unit 311 in the SSP/AIP device 310 demodulates the FSK audio signal of the received registration service information, and sends the demodulated registration service information to the SCP 300 of the intelligent network.
  • step 405 the SCP 300 stores the received user registration number and user password, and registers the one-number service for the fixed telephone 330. After the service registration No. 1 service of the embodiment is adopted, the registration operation of the user in the intelligent service can be simplified.
  • the user can pick up the handset of the phone first, and trigger the DTMF audio signal by pressing the corresponding button of the audio card.
  • the phone After receiving the DTMF signal, the phone sends the DTMF signal to the PSTN network terminal switch device, and the switch device pairs the DTMF signal.
  • the one-way service After analyzing, and then accessing the one-number service, the one-way service completes the associated registration of the current number of the first caller and the user. In this way, the DTMF signal is sent by using the audio technology, and the associated registration of the one-number number and the calling number is completed at one time.
  • the audio signal is used to complete the association registration of the one-number number and the calling number at one time, and the first-number access number, the first-number number, and the first number communication number need to be sent to the switch at one time. In this way, there may be cases where the number is too long and the switch device cannot receive the number.
  • the second round of the number is used in this process to complete the associated registration of the number one and the calling number. That is: the user first uses the audio card to send the DTMF signal, accesses the No. 1 service, and then uses the audio card to issue the FSK signal, and sends the No. 1 number and password to complete the registration of the No. 1 number and the calling number. .
  • FIG. 5 is a schematic flowchart of accessing the intelligent service system shown in FIG. 3.
  • the user information in this process is the card number and password of the encrypted calling card service, and may also be only the card number of the encrypted calling card service. In actual applications, the user information may not be encrypted. In addition, the user information may be a user account when implementing the additional charging service; or may be a user account and a password, and may or may not be encrypted.
  • the audio card can be used to store any digital information, not limited to the user information such as the card number and account number mentioned above. Therefore, in practical applications, the audio card can also be used to store other digital information that needs to be input into the system.
  • the process includes the following steps:
  • Step 501 The fixed telephone 330 receives the intelligent service access code input by the user, and sends the data to the SSP/AIP device 310 through the PSTN 320.
  • Step 502 The SSP/AIP device 310 sends a prompt message to the user through the PSTN 320 using the fixed telephone 330 according to the access request, and requests the user to input the card number and password.
  • Step 503 The fixed telephone 330 receives the FSK audio signal sent by the user using the audio smart card 340, and sends the audio signal to the SSP/AIP device 310 via the PSTN 320.
  • Step 504 the SSP/AIP device 310 receives the audio signal sent by the PSTN network 320, and determines whether it is an FSK audio signal according to the characteristics of the received audio signal. If yes, step 505 is performed; otherwise, other audio signals are received. Execute the original intelligent business process.
  • Step 505 The FSK audio signal demodulation unit 311 in the SSP/AIP device 310 demodulates the received signal, and transmits the demodulated encrypted user card number and password to the SCP 300.
  • Step 506 the SCP 300 queries the last demodulated encrypted user card number and password recorded in the database, and the SCP 300 demodulates the encrypted user card number and password and the previously demodulated encrypted user card number and The password is sent to the authentication server 301 requesting authentication.
  • Step 507 the authentication server 301 first authenticates the demodulated encrypted user card number and password according to the previously demodulated encrypted user card number and password. If the authentication is passed, step 508 is performed; otherwise, the authentication fails.
  • the authentication server 301 returns the authentication failure information to the SCP 300, and the SCP 300 notifies the SSP/AIP 310 that the SSP/AIP 310 uses the fixed telephone 330 to issue a user card number and password incorrect voice prompt to the user via the PSTN 320, and prompts the user to re-enter the user card number.
  • the password the user re-enters and returns to step 503, and the user does not input to end the process.
  • Step 508 the authentication server 301 sends the encrypted encrypted user card number and password to the SCP 300, and the SCP 300 decrypts the encrypted user card number and password.
  • an authentication server 301 is added to the intelligent service system.
  • the authentication module can be designed as a software authentication module, and is set in the SCP 300.
  • the authentication server or the authentication module may not be set, and the audio smart card is stored in the audio smart card.
  • the card number and password are not encrypted, and the above steps 506-508 are not required.
  • the authentication server 301 is provided for added security.
  • the user can access the service in the smart service.
  • the 200 service is still used as an example.
  • the following operations are required:
  • the user triggers the audio smart card, and the output card number and password are input to the system through the fixed telephone.
  • the system voice prompts "Please dial the called number";
  • the method, the access method and the system for implementing the intelligent service provided by the present invention do not require the user to input cumbersome user information, simplify the operation process of the user intelligent service, and facilitate the use of the user.

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)

Abstract

L'invention concerne un procédé de mise en oeuvre d'un service intelligent, une technique d'accès audit service et un système pour ce service intelligent. Ce procédé, cette technique et le système qui les sous-tend reposent sur les opérations suivantes: mise en place d'une unité de démodulation de signal audio dans un dispositif SSP/AIP au sein d'un réseau intelligent; stockage par avance d'informations service et d'informations utilisateur dans une carte à puce audio avec code d'accès et informations service ou utilisateur; transmission du signal audio au réseau de transmission, lequel transmet l'information service ou l'information utilisateur à l'unité de démodulation de signal audio dans le dispositif SSP/AIP; démodulation par l'unité du même nom du signal audio reçu, et transmission de l'information service ou de l'information utilisateur démodulée à SCP; service intelligent par SCP conformément à l'information service ou à l'information utilisateur reçue. Cette invention simplifie le processus d'exploitation du service intelligent et facilite son application par l'utilisateur.
PCT/CN2005/000917 2004-06-25 2005-06-24 Procede de mise en oeuvre d'un service et d'un systeme intelligents et d'acces auxdits service/systeme WO2006000160A1 (fr)

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