WO2004010349A2 - Procede d'allocation de sieges a des clients dans un systeme de reservation par ordinateur - Google Patents
Procede d'allocation de sieges a des clients dans un systeme de reservation par ordinateur Download PDFInfo
- Publication number
- WO2004010349A2 WO2004010349A2 PCT/FR2003/050011 FR0350011W WO2004010349A2 WO 2004010349 A2 WO2004010349 A2 WO 2004010349A2 FR 0350011 W FR0350011 W FR 0350011W WO 2004010349 A2 WO2004010349 A2 WO 2004010349A2
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- seats
- seat
- allocation
- placement
- customers
- Prior art date
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/02—Reservations, e.g. for tickets, services or events
Definitions
- the present invention relates to a method of allocating seats to customers usable by a computer reservation system.
- This process will find its application particularly in the field of air transport.
- reservation systems frequently employing computer resources are used to manage seat reservations and flight schedules or the prices associated with transport services.
- the present invention makes it possible to meet these expectations and proposes, to do this, a method of allocating seats according to different parameters.
- a first advantage of this process is to take into account different priority levels of customers. It can therefore adapt to the presence of different classes of air service such as business class or even economy class.
- Another advantage of the invention is that it takes into account different selection criteria in order to better respond to the preferences expressed by customers. In this regard, different criteria can be selected and among which the passenger's proximity with third parties, the seats or the areas of the plane in which the passenger wishes to be placed, the membership of a multi-section flight (with connection ), mass distribution or even special comfort services such as the preservation of free seats around the passenger.
- the method proposed here has the advantage of being revisable at each change of situation and particularly in the event of cancellation of a reservation or a new reservation.
- the present invention implements various computer means including a database making it possible to use different criteria contributing to the determination of a plan for allocating seats to customers.
- the invention relates to a method for allocating seats to customers, usable by a computer reservation system and comprising the following allocation steps: allocation, in a database, to each customer, of data relating to criteria placement; determination of a customer satisfaction value for a seat according to the adequacy of the placement criteria, assignment, in a database, to each client, of a priority level, allocation by an allocation server, each customer, in descending order of priority level, of the available seat with the maximum satisfaction value.
- This process may be presented according to the preferred variants introduced below: rei ere re ap onac aque n erva ion or seat cancellation, if the available seats are all allocated, placement of the remaining customers on the waiting list, each seat is assigned at least one attribute for inclusion in the group of seats available, for the definition of the seats available for allocation, the seats whose reservation is confirmed by the client are excluded from the group of available seats, for customers whose seat has a confirmed reservation, a search procedure is carried out for a better possible seat by the allocation steps, the placement criteria include data of area or location of seats desired by the client, the placement criteria include a criterion of adjacency of the client with at least one other client, we assign to each placement criterion an attribute defining it either as compulsory or as preferential, we assign to each placement criterion a weight attribute eration for determining satisfaction values.
- the seat allocated to him is then considered to be unavailable. This is particularly the case when he has already checked in and has a boarding pass with a published seat number. In other cases, the seats are considered available.
- the availability or otherwise of seats will be defined at least by an inclusion attribute in the group of seats available. If this attribute is positive, the seat is included in the mass of seats available for calculating the allocation. Otherwise, the seat is excluded from the allocation process.
- the inclusion attribute will depend on whether the reservation is confirmed by the customer or not. However, if a client has a seat whose reservation is confirmed (particularly a registration with a published seat number), we can carry out a procedure for finding a better possible seat by the allocation steps of the invention. In this context, the customer is guaranteed minimum satisfaction by the seat which is already published and a search for a better seat is carried out.
- IT means will be used in particular for the implementation.
- These means include data storage means and particularly a computer database as well as processing means in the form of a processor.
- This group of available seats is defined by subtracting all the seats on the aircraft from the seats considered to be unavailable, including those for which the reservation is confirmed. Other seats may also be considered unavailable for other reasons, in particular if they cannot be used during the flight.
- each customer is assigned a priority level in the database.
- the database also includes, for each client, data relating to investment criteria.
- 4- Multi-section flight criteria in some cases, connections are necessary between several sections of the same flight.
- a particular placement criterion on the plane can be considered, in particular to ensure the availability of a seat for a passenger within the framework of a connecting flight.
- this criterion is particularly usable for passengers with a high priority level.
- these may be additional services that should be met, such as the preservation of free seats around the passenger.
- the placement criteria may have different levels of importance and the calculation will therefore be weighted accordingly.
- some criteria may be absolutely mandatory, others of minor importance or others of moderate importance. We therefore assign to each criterion a particular weight.
- the process automatically includes any customer to whom a seat has been allocated but who does not meet their preferences and who has not been confirmed.
- Table 2 gives an example of determining the group of seats available for allocation. It illustrates various cases of unavailability of seats. In the end, out of 100 seats, only 33 seats fall into the group of seats available for allocation.
- the allocation server will allocate the 33 seats available to the 33 passengers who have the highest priority level. The other 7 will not have allocated seats and will be placed on the waiting list.
- the seat allocation process will favor the following placement criteria: wish expressed by the passenger (90%): the allocation process will take all the decisions necessary to satisfy the wishes of the passengers, most suitable seat (80%); the allocation process will allocate passengers the most suitable seats near the most suitable passengers, additional comfort criterion (courtesy seat) (60%): the allocation process will try to keep free seats next to passengers having the highest rank.
- mass distribution criterion (10%): First class usually represents a small part of the plane and the mass distribution criterion is not the key to allocation process. Adjacency criterion (15%): most travelers in First Class are businessmen who do not need to be seated side by side (as a family could be in Economy Class). Here is an example of the weight of the criteria for placement in Economy Class:
- the seat allocation process will favor the following placement criteria: aircraft area (80%): the allocation process will allocate seats mainly taking into account their category. For example, minors traveling alone will have seats in the same area of the plane (rear of the cabin). Passengers traveling regularly will be seated at the front of the cabin, adjacency criteria (70%): a large number of groups and families travel in Economy Class and need to be seated side by side.
- the method of allocating seats to customers calculates, for each passenger, a number of possible seats and classifies them. For example, the passenger
- DUPONT may be allocated 4 seats:
Description
Claims
Priority Applications (7)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
JP2004522275A JP2005532641A (ja) | 2002-07-02 | 2003-06-13 | コンピュータ化された予約システムにおいて顧客に座席を割当てるためのプロセス |
AU2003255702A AU2003255702B2 (en) | 2002-07-02 | 2003-06-13 | Method of allocating seats to customers in a computer reservation system |
NZ537298A NZ537298A (en) | 2002-07-02 | 2003-06-13 | Process of allocating seats to customers in a computer reservation system |
EP03765143A EP1532564A1 (fr) | 2002-07-02 | 2003-06-13 | Procede d allocation de sieges a des clients dans un systeme de reservation par ordinateur |
CA002488381A CA2488381A1 (fr) | 2002-07-02 | 2003-06-13 | Procede d'allocation de sieges a des clients dans un systeme de reservation par ordinateur |
US10/520,115 US20060229920A1 (en) | 2002-07-02 | 2003-06-13 | Method of allocating seats to customers in a computer reservation system |
ZA2004/10375A ZA200410375B (en) | 2002-07-02 | 2004-12-23 | Method of allocating seats to customers in a computer reservation system |
Applications Claiming Priority (4)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
FR0208243 | 2002-07-02 | ||
FR0208243A FR2842003A1 (fr) | 2002-07-02 | 2002-07-02 | Procede d'allocation de sieges a des clients dans un systeme de reservation par ordinateur |
US44469303P | 2003-02-04 | 2003-02-04 | |
US60/444,693 | 2003-02-04 |
Publications (1)
Publication Number | Publication Date |
---|---|
WO2004010349A2 true WO2004010349A2 (fr) | 2004-01-29 |
Family
ID=30771999
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/FR2003/050011 WO2004010349A2 (fr) | 2002-07-02 | 2003-06-13 | Procede d'allocation de sieges a des clients dans un systeme de reservation par ordinateur |
Country Status (9)
Country | Link |
---|---|
US (1) | US20060229920A1 (fr) |
EP (1) | EP1532564A1 (fr) |
JP (1) | JP2005532641A (fr) |
CN (1) | CN1666210A (fr) |
AU (1) | AU2003255702B2 (fr) |
CA (1) | CA2488381A1 (fr) |
NZ (1) | NZ537298A (fr) |
WO (1) | WO2004010349A2 (fr) |
ZA (1) | ZA200410375B (fr) |
Cited By (2)
Publication number | Priority date | Publication date | Assignee | Title |
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WO2011042563A1 (fr) | 2009-10-09 | 2011-04-14 | Amadeus S.A.S. | Attribution de siège aux passagers dans un avion |
CN110322160A (zh) * | 2019-07-10 | 2019-10-11 | 中国民航信息网络股份有限公司 | 一种座位分配方法及系统 |
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US7130806B1 (en) * | 1999-11-24 | 2006-10-31 | International Business Machines Corporation | Resource unit allocation |
WO2005089246A2 (fr) | 2004-03-13 | 2005-09-29 | Cluster Resources, Inc. | Systeme et procede destines a effectuer des reservations avancees dans un environnement de calcul |
EP2341432A1 (fr) | 2004-03-13 | 2011-07-06 | Adaptive Computing Enterprises, Inc. | Système et procédé de co-affectation de réservations couvrant différents types de ressources informatiques |
US9778959B2 (en) | 2004-03-13 | 2017-10-03 | Iii Holdings 12, Llc | System and method of performing a pre-reservation analysis to yield an improved fit of workload with the compute environment |
WO2005089241A2 (fr) * | 2004-03-13 | 2005-09-29 | Cluster Resources, Inc. | Systeme et procede mettant en application des declencheurs d'objets |
US8782654B2 (en) | 2004-03-13 | 2014-07-15 | Adaptive Computing Enterprises, Inc. | Co-allocating a reservation spanning different compute resources types |
US20070266388A1 (en) | 2004-06-18 | 2007-11-15 | Cluster Resources, Inc. | System and method for providing advanced reservations in a compute environment |
US8176490B1 (en) | 2004-08-20 | 2012-05-08 | Adaptive Computing Enterprises, Inc. | System and method of interfacing a workload manager and scheduler with an identity manager |
US8271980B2 (en) | 2004-11-08 | 2012-09-18 | Adaptive Computing Enterprises, Inc. | System and method of providing system jobs within a compute environment |
US8863143B2 (en) | 2006-03-16 | 2014-10-14 | Adaptive Computing Enterprises, Inc. | System and method for managing a hybrid compute environment |
US9231886B2 (en) | 2005-03-16 | 2016-01-05 | Adaptive Computing Enterprises, Inc. | Simple integration of an on-demand compute environment |
EP3203374B1 (fr) | 2005-04-07 | 2021-11-24 | III Holdings 12, LLC | Accès sur demande à des ressources informatiques |
US20090182588A1 (en) * | 2005-12-20 | 2009-07-16 | Unisys Corporation | Market-level inventory control system and method |
US8041773B2 (en) | 2007-09-24 | 2011-10-18 | The Research Foundation Of State University Of New York | Automatic clustering for self-organizing grids |
US20090271227A1 (en) * | 2008-04-24 | 2009-10-29 | Michael Hayat | Methods and systems for monetizing empty space inventory as empty adjacent space |
US11720290B2 (en) | 2009-10-30 | 2023-08-08 | Iii Holdings 2, Llc | Memcached server functionality in a cluster of data processing nodes |
US10877695B2 (en) | 2009-10-30 | 2020-12-29 | Iii Holdings 2, Llc | Memcached server functionality in a cluster of data processing nodes |
GB201117278D0 (en) | 2011-10-06 | 2011-11-16 | Fuel Matrix Ltd | Method and system |
CN103390204A (zh) * | 2013-07-30 | 2013-11-13 | 武汉大学 | 一种车票分配方法及系统 |
US20150227853A1 (en) * | 2014-02-07 | 2015-08-13 | Pierre Boettner | Method and apparatus for temporarily assigning access to assets in response to reservation requests |
US20160275425A1 (en) * | 2015-03-20 | 2016-09-22 | Boyi Ni | Event-triggered reassignment of time-limited resources |
CN105654181A (zh) * | 2015-12-28 | 2016-06-08 | 中国民航信息网络股份有限公司 | 一种预付费座位保护方法及装置、系统 |
US20180218259A1 (en) * | 2017-01-30 | 2018-08-02 | International Business Machines Corporation | Optimizing node locations within a space |
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US20190122143A1 (en) * | 2017-10-24 | 2019-04-25 | International Business Machines Corporation | Cognitive-based passenger selection |
US20210049724A1 (en) * | 2018-03-27 | 2021-02-18 | AirboardX Pty Ltd | Passenger handling system and method |
CN110009157A (zh) * | 2019-04-10 | 2019-07-12 | 哈尔滨理工大学 | 一种满足用户个性化需求的在线值机选座方法 |
CN112200438A (zh) * | 2020-09-30 | 2021-01-08 | 中国民航信息网络股份有限公司 | 一种航班座位调整方法及装置 |
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-
2003
- 2003-06-13 US US10/520,115 patent/US20060229920A1/en not_active Abandoned
- 2003-06-13 NZ NZ537298A patent/NZ537298A/en unknown
- 2003-06-13 CN CN038155516A patent/CN1666210A/zh active Pending
- 2003-06-13 JP JP2004522275A patent/JP2005532641A/ja active Pending
- 2003-06-13 CA CA002488381A patent/CA2488381A1/fr not_active Abandoned
- 2003-06-13 EP EP03765143A patent/EP1532564A1/fr not_active Withdrawn
- 2003-06-13 AU AU2003255702A patent/AU2003255702B2/en not_active Ceased
- 2003-06-13 WO PCT/FR2003/050011 patent/WO2004010349A2/fr active Application Filing
-
2004
- 2004-12-23 ZA ZA2004/10375A patent/ZA200410375B/en unknown
Cited By (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
WO2011042563A1 (fr) | 2009-10-09 | 2011-04-14 | Amadeus S.A.S. | Attribution de siège aux passagers dans un avion |
EP2323082A1 (fr) | 2009-10-09 | 2011-05-18 | Amadeus S.A.S. | Attribution de sièges à des passagers dans un avion |
CN110322160A (zh) * | 2019-07-10 | 2019-10-11 | 中国民航信息网络股份有限公司 | 一种座位分配方法及系统 |
Also Published As
Publication number | Publication date |
---|---|
US20060229920A1 (en) | 2006-10-12 |
JP2005532641A (ja) | 2005-10-27 |
CA2488381A1 (fr) | 2004-01-29 |
AU2003255702A1 (en) | 2004-02-09 |
NZ537298A (en) | 2007-05-31 |
EP1532564A1 (fr) | 2005-05-25 |
ZA200410375B (en) | 2005-12-28 |
AU2003255702B2 (en) | 2008-06-05 |
CN1666210A (zh) | 2005-09-07 |
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