WO2002065301A1

WO2002065301A1 - Information collecting method using portable communication terminal

Info

Publication number: WO2002065301A1
Application number: PCT/JP2001/004738
Authority: WO
Inventors: Steven Kim
Original assignee: Steven Kim
Priority date: 2001-02-14
Filing date: 2001-06-05
Publication date: 2002-08-22

Abstract

The rate of collection of information such as questionnaire and the immediacy of response are enhanced. A questionnaire that a client desires is made and an e-mail address is automatically assigned to the questionnaire. The assigned e-mail address is indicated or announced through media such as a magazine, newspaper, TV, radio, and advertisement pillar. Users send empty e-mails to the e-mail address. A questionnaire collection service providing company adds a questionnaire URL to the empty e-mails and returns the e-mails to the users. The users send answers to the questionnaire to the company, which accumulates and totals the answers.

Description

Description Information collection method using portable communication terminal

The present invention relates to a method for collecting information using an e-mail transmission / reception function of a portable communication terminal. For example, a reply is made by adding a URL that is address information to a blank e-mail from a user, and the home of the URL accessed by the user is For example, it relates to an information collection method using a portable communication terminal that collects responses to a questionnaire. Background art

Conventionally, information such as questionnaires for conducting market research has been asked by surveyors to answer on the streets, or to have them fill out questionnaires prepared at predetermined locations. There is also a questionnaire collection method using postcards, telephones, and the Internet.

However, the questionnaire collection method described above consumes a great deal of time, the collection rate is poor, and the costs required for collecting the questionnaire are ridiculous. In addition, it is easily predicted that it is extremely difficult to respond to the questionnaire collection method described above in a situation that requires immediate response such as television and advertising.

The present invention has been made in view of such a situation, and it is possible to provide an information collection method using a portable communication terminal that can increase an information collection rate and an immediate response. It is to be. Disclosure of the invention An information collection method using a portable communication terminal according to the present invention for achieving the above-mentioned object described in claim 1 is characterized in that an information processing device uses an information processing device to create and respond to information in response to a request from a client. When the corresponding address information is allocated and a blank e-mail containing only the address information from the portable communication terminal is received, a reply e-mail with the information browsing URL added to the empty e-mail is sent to the portable communication terminal. The configuration includes the first step.

In the first step, a second step of assigning an e-mail 1 address as address information by the information processing device, and e_ displayed or notified by the portable communication terminal via a display or notification medium. mai 1 Enter the address, send a blank e-mail, enter the necessary information in the downloaded information using the information browsing URL of the reply e-mail, and enter the necessary information in the information processing device. A fourth step of accumulating the responses and transmitting or sending the total result of the responses to the client can be included.

Further, the first step can include a fifth step of providing various templates for supporting creation of desired information by the client by the information automatic creation support unit of the information processing apparatus.

Also, the first and second steps can include a sixth step in which address information is assigned simultaneously with the creation of information by the automatic address assignment unit of the information processing device.

In the first step, the information registration unit of the information processing device registers the attribute information of the client in the client information management database, and registers the attribute information of the user using the portable communication terminal in the personal information management database. A seventh step of recording can be included.

In addition, the seventh step should include an eighth step of managing user attribute information using the e-mai 1 address of the portable communication terminal. Can be.

Further, the fourth step includes a ninth step of registering the information response in the information management database by the information registration unit of the information processing device and managing the response using the assigned address information. can do. Further, the first step can be configured so that the information processing apparatus includes a tenth step in which the reply mail carries the information browsing URL of another client.

In the first and tenth steps, the target setting section of the information processing device provides a target setting template for access from another client, and uses the target setting template. When the necessary items are checked, the first step in which the target information is created and the matching unit of the information processing device match the user using the portable communication terminal, And a first step in which the list of the matched information is performed. Further, the tenth step may include a thirteenth step of carrying an advertisement of another client.

Also, the information can be a questionnaire.

Also, the information can be marketing (promotional).

In addition, the information may be an order form _c . The information may be a lottery / gambling form.

Also, the information can be in a voting form.

The information can also be a point collection promotion.

Also, the information can be in the form of a ticket procedure Include.

80 Information can also be thought of as a product.

A recording medium according to claim 19 stores a program capable of executing the questionnaire collection method using the portable communication terminal according to any one of claims 1 to 10. It is characterized by having.

In the information collection method using the portable communication terminal according to the present invention, the information processing device creates information in response to a request from the client and assigns address information corresponding to the information. Upon receiving a blank email containing only address information from the terminal, a reply mail with the information browsing URL added to the blank email is sent to the portable communication terminal.

90 Brief description of the drawings

FIG. 1 is a diagram for explaining an outline of a questionnaire collection system according to a first embodiment of an information collection method using a portable communication terminal of the present invention.

FIG. 2 is a flowchart for explaining the method of collecting questionnaires in the polling system 1 of the questionnaire 1 shown in FIG.

FIG. 3 is a flowchart for explaining a questionnaire collection method in the questionnaire collection system of FIG.

FIG. 4 is a diagram for explaining a questionnaire collection method in the questionnaire collection system of FIG.

100 FIG. 5 is a diagram for explaining an outline of a questionnaire collection system according to the second embodiment of the questionnaire collection method using the portable communication terminal of the present invention.

FIG. 6 is a diagram for explaining a questionnaire collection method in the questionnaire collection system of FIG. 105 Fig. 7 is a diagram for explaining the questionnaire collection method in the questionnaire collection system of Fig. 5.

FIG. 8 is a flowchart for explaining a questionnaire collection method in the questionnaire collection system of FIG.

FIG. 9 is a flowchart for explaining a method of collecting questionnaires 110 in the questionnaire collecting system of FIG.

FIG. 10 is a diagram for explaining marketing (promotion) in the information collection method using the portable communication terminal of the present invention. FIG. 11 is a diagram for explaining marketing (promotion) in the information collection method using the portable communication terminal of the present invention.

115 FIG. 12 is a diagram for explaining an order procedure form in the information collecting method using the portable communication terminal of the present invention.

FIG. 13 is a diagram for explaining an order procedure form in the information collection method using the portable communication terminal of the present invention.

FIG. 14 is a diagram for explaining a lottery / gambling procedure form in the information collecting method using the portable communication terminal of the present invention.

FIG. 15 is a diagram for explaining a lottery-gambling procedure form in the information collecting method using the portable communication terminal of the present invention. FIG. 16 is a diagram for explaining a voting form in the information collecting method using the portable communication terminal of the present invention.

125 FIG. 17 is a diagram for explaining a voting form in the information collecting method using the portable communication terminal of the present invention.

FIG. 18 is a diagram for explaining a point collection promotion in the information collection method using the portable communication terminal of the present invention. FIG. 19 is a diagram for explaining the promotion of point collection in the information collection method using the portable communication terminal of the present invention. FIG. 20 is a diagram for explaining a ticket procedure form in the information collection method using the portable communication terminal of the present invention.

FIG. 21 is a diagram for explaining a ticket procedure form in the information collection method using the portable communication terminal of the present invention.

135 FIG. 22 is a diagram for explaining the impression of a product in the information collection method using the portable communication terminal of the present invention.

FIG. 23 is a diagram for explaining the impression of a product in the information collection method using the portable communication terminal of the present invention.

140 BEST MODE FOR CARRYING OUT THE INVENTION

Hereinafter, embodiments of the present invention will be described.

(First Embodiment)

FIG. 1 is a diagram for explaining an outline of a questionnaire collection system according to a first embodiment of an information collection method using a portable communication terminal of the present invention,

145 FIGS. 2 to 4 are diagrams for explaining the questionnaire collection method in the questionnaire collection system of FIG.

The questionnaire collection system shown in Fig. 1 consists of a web server 10 on the questionnaire collection service provider side, a communication terminal 20 on the client side, and mobile phones 40a and 40b as portable communication terminals on the user side. , 40 c

They are interconnected via the Internet 50. Also, when empty mail from the mobile phones 40a, 40b, and 40c is sent to the Web server 10 of the survey collection service provider, the Web server 10 sends empty mail. The questionnaire URL, which is address information for calling the questionnaire information to the mobile phone 40a, 40b, 40c to which the message was sent,

The reply is attached to the email message. The details of empty mail will be described later. The web server 10 of the questionnaire collection service provider has a personal information management database 11a, a questionnaire information management database 11b, and a client information management database 11c. The registration and update of information in the personal information management database 11a, the questionnaire information management database 11b, and the client information management database 11c are performed by the information processing device 12.

In the personal information management database 11a, attribute information of each user who uses the mobile phone 40a, 40b, 40c is registered. Here, the attribute information of the user includes address, name, age, occupation, hobby, contact information, and the like. In addition, such attribute information can be managed using the e-m ai1 address of each mobile phone 40a, 40b, 40c.

In the questionnaire information management database l ib, responses to questionnaires from individual users using the mobile phones 40 a, 40 b, and 40 c are registered. In addition, the responses to the questionnaire can be managed using the e—: m ai 1 address of each questionnaire assigned by the address automatic assignment unit 12c described later.

Attribute information on the client side is registered in the client information management database 11c. The attribute information here includes a company name, a person in charge, a contact address, and the like.

The information processing device 12 includes an information registration unit 12a, an authentication unit 12b, an address automatic allocation unit 12c, and a questionnaire automatic creation support unit 12d.

The information registration unit 12a registers and updates information in the personal information management database 11a, the questionnaire information management database 11b, and the client information management database 11c.

The authentication unit 12b communicates with the client terminal using the communication terminal 20. When receiving access from the user side using the mobile phones 40a, 40b, and 40c, the attribute information on the client side and the user side is the personal information. The client or user is authenticated by judging whether or not it is registered in the information management database 11c. The client is also authenticated to the client based on the correctness of the login password used when creating a questionnaire, as described below.

The 190 address auto-allocation section 12c automatically allocates an e-m ai 1 address for each questionnaire requested by the client. As a result, each questionnaire and the e-mail address are in a one-to-one relationship, and it is easy to grasp the correspondence between the responses to each questionnaire. The details will be described later.

195 The questionnaire automatic creation support section 1 2d provides various templates for the questionnaire requested by the client, thereby facilitating the creation of the questionnaire desired by the client.

The communication terminal 20 on the client side uses the password provided by the questionnaire collection service provider to create a questionnaire.

You will be able to receive responses to 200 surveys.

The mobile phones 40 a, 40 b, and 40 c used by the user can communicate with each other through a predetermined gateway 60. The communication control unit 41 and the input key receiving unit 4 2 The display control unit 43 is provided. As shown in the figure, the mobile phones 40a, 40b, and 40c use a single gateway 60.

It is not limited to the one used for 205, but may use another company's gateway.

The communication control unit 41 executes communication based on the e-mai 1 address received by the input key receiving unit 42 and the address information of the questionnaire URL. I do. The input key receiving unit 42 receives an input from the numeric keypad 210 of the mobile phones 40a, 40b, and 40c.

The display control unit 43 displays the numbers, characters, pictures, and the like received by the input key receiving unit 42 on a display, and displays a questionnaire screen described later on the display.

Next, a questionnaire 215 collection method in the questionnaire collection system having such a configuration will be described.

First, as shown in FIG. 2, the client accesses the member registration screen of the homepage provided by the question collection service provider using the communication terminal 20 (step 201). When the questionnaire collection service provider receives the access (step 202), a screen for prompting the user to enter a membership registration is downloaded to the display of the communication terminal 20 (step 203).

When the client inputs and transmits predetermined items in accordance with the contents of the screen for prompting the member registration input (step 204), the information registration unit 12a of the information processing device 12 converts the information from the client into the client The information is registered in the information management database 11c (step 205). At this time, the authentication unit 12b issues a login password (step 206) and notifies the client.

Next, the client accesses the questionnaire creation screen on the homepage provided by the questionnaire collection service provider using the issued password 230 (step 207). The questionnaire collection service provider The company accepts the access, and if the password is correct (step 208), the questionnaire automatic creation support unit 12d of the information processing device 12 creates various templates used for the questionnaire creation. Providing (Step 209). On the other hand, if the login password is incorrect, 235 An error notification occurs and the client accesses the Create Question screen again using the login password.

When the client uses the various templates provided and inputs the purpose and items of the questionnaire (step 210), the questionnaire automatic creation support unit 1 2d of the information processing device 12 receives the input. Purpose of the questionnaire

Create a questionnaire according to a predetermined format using 240 and items etc.

(Step 2 1 1). At the same time, the e-: mai1 address corresponding to the created questionnaire is automatically allocated by the automatic address allocation unit 12c (step 2 12).

That is, for the first questionnaire, for example, X X X — 1 @ AB C.

If the e- mai 1 address with 245 net is allocated, the second questionnaire is to assign the e-ma i 1 address with, for example, Xxx-2 @ AB C. net. I have. This makes it easy to identify that XXX-1@ABC.net is the first questionnaire and that XXX-2@ABC.net is the second questionnaire. By the way, X X

250 X-1 and XXX-2 are identifiers assigned to each questionnaire, and ABC is an identifier indicating a questionnaire collection service provider.

Next, the e-mail address assigned in this manner is displayed or notified to the user together with the purpose of the questionnaire using a medium such as a magazine, newspaper, TV, radio, or advertising tower ( Step 2 1 3).

255 Here, the e-mai1 user who is sympathetic to the purpose of the questionnaire is displayed or announced on media such as magazines, newspapers, TV, radio, and advertising towers using mobile phones 40a, 40b, and 40c. Enter the dress and send (Step 2 14). In this case, there is no need to enter any characters or the like in the e-ma i 1 entry field. That is, this is a blank email.

260 When a questionnaire collection service provider receives a blank email from a user- For example, a reply mail with the client questionnaire URL as shown in Fig. 4 is sent (step 2 15). In this case, the reply email contains a questionnaire as the subject.

Next, as shown in FIG. 3, when the user clicks the questionnaire URL (step 301), the authentication section 12b of the information processing device 12 of the questionnaire collection service provider company authenticates the user. (Step 302). That is, an e_mai1 address such as 0903111112222@EFG.ne.jp is assigned to a blank e-mail from the user. Incidentally, 090311112222 is an identifier indicating a unique number of the mobile phone 40a, 40b, 40c, and EFG is an identifier indicating a communication carrier. In other words, the blank e-mail contains identification information indicating each user. -The authentication here is based on whether or not the attribute information of the user who sent the blank e-mail is registered in the personal information management database 11a. If the attribute information of the user who sent the blank e-mail is not registered in the personal information management database 11a, a jump is made to personal information URL prompting the input of personal information (step 303).

At this time, a screen prompting the user to enter personal information is downloaded to the display of the user's mobile phone 40a, 40b, 40c (Step 304). When the personal information is entered (Step 305), the questionnaire URL is displayed. Access to the home page is executed, and the contents of the questionnaire are downloaded to the display of the user's mobile phone 40a, 40b, 40c (steps 306, 307).

On the other hand, if the attribute information of the user who sent the blank e-mail in (Step 302) is registered, access to the home page of the questionnaire URL is executed, and the user's mobile phone 40a, 40 b, 40 c display The contents of the questionnaire are downloaded to Ray (Steps 306 and 307). When the user enters necessary information in the contents of the questionnaire (step 308), the answer to the questionnaire is registered in the questionnaire information management database 11b by the information registration unit 12a of the information processing device 12 (step 30). Step 309).

According to the above procedure, each user sends a blank e-mail to the questionnaire collection service providing company using the e- mai 1 address displayed or notified, so that the personal information of each user is stored in the personal information management database 11a. Is accumulated in Answers to the questionnaire from each user are also stored in the questionnaire information management database 11b.

Then, the responses of the questionnaire stored in the questionnaire information management database 11b are totaled according to a predetermined format after a predetermined period, and transmitted or sent to the client (step 310).

As described above, in the first embodiment, a questionnaire requested by a client is created, an e-mai1 address corresponding to each questionnaire is automatically assigned, and the assigned e-mai1 address is further assigned. The address is displayed or announced via media such as magazines, newspapers, TV, radio, and advertising towers, and the user is provided with the questionnaire URL at the source of the blank e-mail using the _e -mai 1 address. Replies, and the responses of the questionnaire URLs are stored and counted, so that the collection rate of the questionnaire and the promptness of the response can be improved.

In addition, if a magazine or the like attaches a postcard for a questionnaire, the postage stamp fee etc. will be borne by the company, but adopting the questionnaire collection method described above will significantly increase the cost required for the questionnaire. It is possible to reduce the number.

For TV programs, etc., respond to the questionnaire e — ni ai 1 By displaying or notifying the address in the program, the questionnaire corresponding to the program progress is collected in real time, so that the interactivity 315 is enhanced.

It is also effective for surveys conducted by governments and research companies, and for questionnaires on elections, etc. In this case, the cost required for a large number of personnel and facilities can be significantly reduced.

(Second embodiment)

FIG. 5 is a diagram for explaining the outline of the questionnaire collection system according to the second embodiment of the information collection method using the portable communication terminal of the present invention, and FIG. 6 to FIG. FIG. 6 is a diagram for explaining a questionnaire collecting method in the questionnaire collecting system of FIG. 5; Note that, in the drawings described below, the same parts as those in FIG. 5 are denoted by the same reference numerals, and redundant description will be omitted.

In the second embodiment, the client A uses the communication terminal 20 and the client B as another client uses the communication terminal 30. In addition, a target setting unit 12e and a matching unit 12f are added to the information processing device 12 of the questionnaire collection service provider.

That is, in the second embodiment, as shown in FIG. 6, for example, a reply message to the client A's questionnaire carries the client B's questionnaire URL. Hereinafter, such a method is referred to as p i g y y b a c k here.

335 Further, the target setting unit 12e of the information processing device 12 provides the client B with a template for narrowing down targets as shown in FIG. 7, for example. This template contains items that allow you to narrow down gender, occupation, age, region, sample size, etc. Is provided.

Further, the matching unit 12 f of the information processing device 12 lists matching targets from the personal information registered in the personal information management database 11 a based on the information set by the target setting unit 12 e. Up.

Next, a questionnaire collection method in the questionnaire collection system having such a configuration will be described. In the figures described below, it is assumed that the login password has already been issued to the client A in the steps (Step 201) to (Step 206) described in FIG. .

First, as shown in FIG. 8, Client A accesses using the login password issued on the questionnaire creation screen of the homepage provided by the questionnaire collection service provider (Step 801). The questionnaire collection service provider accepts the access, and if the login password is correct (step 802), the questionnaire automatic creation support unit 12d of the information processing device 12 creates various templates used for creating the questionnaire. Offer (step 803). On the other hand, if the login password is incorrect, an error is notified, and Client A accesses the questionnaire creation screen again using the login password.

When the client A utilizes the provided various templates and inputs the purpose and items of the questionnaire (step 804), the questionnaire automatic creation support unit 1 2d of the information processing device 12 receives the input. A questionnaire is created according to a predetermined format using the purpose and items of the questionnaire (step 805). At the same time, the e-; mai 1 address corresponding to the created questionnaire is automatically allocated by the automatic address allocation section 12c (step 806). 365 In other words, as described above, if the e-ma i 1 address of XX-1 @ AB C. net is assigned to the first questionnaire, the second questionnaire will be XXX-2 An e-mai 1 address with @AB C. net is assigned. As a result, as described above, X-1 @ AB C. net is the e-ma i1 address of the first questionnaire.

X X X — 2 @ AB C. nett makes it easy to identify that it is the e-ma i 1 address in the second questionnaire.

Here, when the client B accesses the target setting screen (step 807), the target setting section 12e of the information processing device 12 provides a target setting template as shown in FIG. (Step 8

375 08).

When the client B checks necessary items from the target setting screen (step 809), the target setting unit 12e of the information processing device 12 creates target information (step 810).

Next, the e-mai 1 address allocated in (Step 806) is displayed or notified to the user along with the purpose of the questionnaire using a medium such as 380 magazines, newspapers, TV, radio, and advertising towers. (Step 8 11 1).

Here, the user who sympathized with the purpose of the questionnaire used the mobile phone 40a, 40b, 40c to display or announce the e-mai 1 address displayed or announced on a medium such as a magazine, newspaper, TV, radio, or advertising tower. Enter and send (Step 385 Step 8 1 2). In this case, there is no need to enter any characters or the like in the e-ma i 1 entry field. That is, as described above, this is a blank mail.

Through the above procedure, the questionnaire collection service provider receives empty e-mails from multiple users. At this time, as shown in FIG. 9, the matching set by the matching section 12f of the information processing device 12 matches the target set from the personal information management database 390 11a, and the matching is performed. The matched personal information is listed up (steps 90 1 and 90 2). Then, for example, a reply mail in which the questionnaire URL of the client B is piggybacked to the questionnaire URL of the client A as shown in FIG. 6 (step 90.3). In this case,

The questionnaire is described as a title in 395 rules.

When the user clicks on the questionnaire URL of either client A or B (step 904), the client A or B is determined (step 905). Access to the questionnaire UR L homepage is executed (step 9

400 06) If the questionnaire UR L of client B is used, the homepage of the questionnaire UR L is accessed (step 907), and the contents of the questionnaire are displayed on the user's mobile phone 40a, 40b, 40c display. Downloaded (step 908).

When the user fills in the questionnaire contents (Step 9

40509), the answer to the questionnaire is registered in the questionnaire information management database lib by the information registration unit 12a of the information processing device 12 (step 9110).

According to the procedure described above, each user transmits a blank e-mail to the questionnaire collection service providing company using the e-mai 1 address displayed or notified 410, and the personal information of each user is stored in the personal information management database 11. Stored in a. Answers to the questionnaire from each user are also stored in the questionnaire information management database 11b.

Then, the responses of the questionnaire stored in the questionnaire information management database l ib are compiled according to a predetermined format after a lapse of a predetermined period, and are transmitted or transmitted to 415 clients A and B (step 911).

Thus, in the second embodiment, the questionnaire The client B's questionnaire URL is used in the reply mail in response to the request. It is possible to conduct market research using a questionnaire easily and at low cost without having to do it. Furthermore, in this case, Client A can receive the advertising fee from Client B or other advertisers, so it can be said that the customer will be offered a discounted ticket service.

In addition, the gender, occupation, age, region, etc. can be narrowed down by using the template for narrowing down the target provided by 425 in the target setting section 12 e of the information processing device 12 shown in FIG. As a result, it is possible to carry out questionnaires for specific users and obtain effective and precise survey data.

In addition, since these questionnaires are requested to participate in the questionnaire and the information of 430 individuals is sent to users who are already registered in the personal information management database 11a, unnecessary emails are sent. It is designed to avoid spam mail.

Note that, in the second embodiment, a case has been described in which the response URL to client A's questionnaire is made to carry the questionnaire URL of client B 435. You can also.

Also, in each of the above embodiments, empty mails from mobile phones 40a, 40b, and 40c are accepted, so that answers to questionnaires from users are not limited to locations or times. Therefore, the questionnaire can be prepared not limited to the place or time.

In each of the above embodiments, when the questionnaire collection service provider receives a blank e-mail from the user, for example, as shown in FIG. 4 and FIG. A case has been described where a reply mail with a questionnaire URL in which the title of the client is used as a questionnaire is sent. However, the present invention is not limited to this example. For example, as shown in FIG. 10 and FIG. It is possible to send a reply e-mail with a questionnaire URL whose title is marketing (promotion).

In this case, when the user accesses the homepage of the survey URL, any marketing (promotion) content is downloaded to the display 450 of the user's mobile phone 40a, 40b, 40c. The act of confirming the contents is registered in the questionnaire information management database 11 b by the information registration unit 12 a of the information processing device 12 as described above.

Further, as shown in FIGS. 12 and 13, for example, a reply message with a questionnaire URL with the client title 455 as an order procedure form can be transmitted.

In this case, when the user accesses the home page of the questionnaire URL, the contents of so-called catalog shopping and the order procedure form are displayed on the display of the user's mobile phone 40a, 40b, 40c. If you wish to purchase a product, fill out the form for the procedure and fill out the form. As described above, the information on the information registration section 12 It is registered in the questionnaire information management database 丄 1 b by a.

In addition, as shown in Figure 14 and Figure 15, for example, the title of the client is 465 lots. ■ It is possible to send a reply mail with a survey URL added as a gambling procedure form. .

In this case, when the user accesses the homepage of the survey URL, the display of the user's mobile phone 40a, 40b, 40c is displayed. Download the lottery, mini lottery, lotto 6, and lottery lottery forms, gambling procedures such as horse racing, bicycle racing, boat racing, auto racing, etc., so if you wish to purchase, When a predetermined item is entered, the content entered in the procedure form is registered in the questionnaire information management database lib by the information registration unit 12a of the information processing device 12 as described above.

In addition, for example, as shown in FIGS. 16 and 17, a reply mail with a questionnaire URL in which the title of the client is a voting form can be transmitted.

In this case, when the user accesses the homepage of the questionnaire URL, a voting form represented by the election is downloaded to the display of the user's mobile phone 40a, 40b, 40c. When the predetermined items are filled in the form, the contents of the form of the procedure are registered in the questionnaire information management database lib by the information registration unit 12a of the information processing device 12 as described above.

In addition, for example, as shown in FIGS. 18 and 19, a reply mail with a questionnaire URL in which the title of the client is a promotion of collecting points can be transmitted.

In this case, when the user accesses the homepage of the questionnaire URL, the display of the user's mobile phone 40a, 40b, 40c downloads the promotion of the product that gives points, and the content is downloaded. As described above, the act of confirming the contents is registered in the questionnaire information management database lib by the information registration unit 12a of the information processing device 12 as described above.

In addition, as shown in Fig. 20 and Fig. 21, for example, a reply with a questionnaire URL where the client's title is a ticket procedure form is added. 495 Email can be sent.

In this case, when the user accesses the questionnaire URL website, the ticket procedure form is downloaded to the display of the user's mobile phone 40a, 40b, 40c. When the prescribed items are filled out, the 500 contents entered in the form of the procedure are registered in the questionnaire information management database lib by the information registering unit 12a of the information processing device 12 as described above.

Further, for example, as shown in FIGS. 22 and 23, a reply mail to which a questionnaire URL in which the client's title is impression of a product can be transmitted can be transmitted.

505 In this case, when the user accesses the home page of the questionnaire URL, the contents of the user's mobile phones 40a, 40b, and 40c are downloaded to the display of the mobile phone 40a, 40b, and 40c, asking for impressions of various products. When an impression of the product is entered in accordance with the content, the entered content is registered in the questionnaire information management database 11b by the information registration unit 12a of the information processing device 12 as described above.

The description of the above symbols is given below. Explanation of reference numerals

1 0 Web server

515 1 1a Personal information management database

l i b Questionnaire information management database

1 1 c Client information management database

1 2 Information processing device

1 2a Information registration section

520 1 2b Authentication department 1 2 c Address automatic allocation section

1 2d Questionnaire Automatic Creation Support Department

1 2 e Target setting section

1 2 f Matching section

2 0, 3 0 Communication terminal

4 0 a, 4 0 b, 4 0 c

4 1 Communication controller

4 2 Input key reception section

4 3 Display control unit

5 0 Internet

6 0 Gateway Industrial applicability

As described above, according to the information collection method using the portable communication terminal according to the present invention, the information processing apparatus creates information in response to a request from a client and allocates address information corresponding to the information. However, when receiving a blank e-mail with only address information from a portable communication terminal, a reply e-mail with information browsing URL added to the empty e-mail is sent to the portable communication terminal. The collection rate and the promptness of the response can be improved.

Claims

The scope of the claims

1. The information processing device creates information in response to the request from the client and assigns address information corresponding to the information. When an empty mail containing only the address information from the portable communication terminal is received, an empty An information collection method using a portable communication terminal, comprising a first step of transmitting a reply mail in which an information viewing URL is added to the mail to the portable communication terminal.

2. In the first step,

A second step of assigning e-m ai 1 address as address information by the information processing device;

Enter the e _ mai 1 address displayed or notified via the display or notification medium by the portable communication terminal to send a blank e-mail, and send the necessary information to the information downloaded using the information browsing URL of the reply e-mail. A third step of entering

A fourth step of accumulating replies to the input information by the information processing device and transmitting or sending the result of the tallies to the client;

The information collection method using a portable communication terminal according to claim 1, wherein the information collection method includes:

3. The first step includes a fifth step in which the information automatic creation support unit of the information processing device provides various templates for supporting creation of desired information by the client. An information collection method using the mobile communication terminal according to claim 1.

4. The first and second steps include a sixth step in which address information is assigned simultaneously with the creation of information by an automatic address allocating unit of the information processing apparatus. An information collection method using the portable communication terminal described in paragraph 1 or 2.

5. In the first step, the information registration unit of the information processing device registers the attribute information of the client in the client information management database and the attribute information of the user who uses the portable communication terminal in the personal information management database. 7. The method for collecting information using a portable communication terminal according to claim 1, wherein a seventh step is included.

6. The seventh step includes the eighth step of managing the user attribute information using the e-: mai 1 address of the portable communication terminal. Information collection method using the portable communication terminal described.

7. The fourth step includes a ninth step in which the information registration unit of the information processing device registers information replies in the information management database and manages the information using the assigned address information. An information collection method using the portable communication terminal according to claim 2.

8. The first step according to claim 1, wherein the first step includes a tenth step in which the information processing device carries the information browsing URL of another client in the reply mail. An information collection method using a portable communication terminal.

9. The first and tenth steps are:

The target setting section of the information processing device provides a template for target setting to access from other clients, and when necessary items are checked using the template for target setting, information of the target is set. A first step in which

The matching unit of the information processing device matches the user who uses the portable communication terminal, and restores the matched information to the first and second steps.

An information collection method using the mobile communication terminal according to claim 1 or 8, wherein the information collection method includes:

10. The information collection using the portable communication terminal according to claim 8, wherein the tenth step includes the thirteenth step of carrying an advertisement of another client. Method.

1 1. The information collection method using a portable communication terminal according to any one of claims 1 to 3, wherein the information is a questionnaire.

1 2. The method for collecting information using a portable communication terminal according to any one of claims 1 to 3, wherein the information is marketing (promotion).

1 3. The method for collecting information using a portable communication terminal according to any one of claims 1 to 3, wherein the information is an order procedure form.

14. The information collection method using a portable communication terminal according to any one of claims 1 to 3, wherein the information is a lottery gambling procedure form.

1 5. The information collection method using a portable communication terminal according to any one of claims 1 to 3, wherein the information is a voting form.

1 6. An information collection method using a portable communication terminal according to any one of claims 1 to 3, wherein the information is a promotion for collecting points.

1 7. The method for collecting information using a portable communication terminal according to any one of claims 1 to 3, wherein the information is a ticket procedure form.

1 8. An information collection method using a portable communication terminal according to any one of claims 1 to 3, wherein the information is an impression of a product.

1 9. A program that can execute the information collection method using the portable communication terminal according to any one of claims 1 to 10 must be recorded. Characteristic recording medium.

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