WO2002057975A1 - Multifunctional information terminal - Google Patents

Abstract

A multifunctional information terminal comprises payment means, imaging means such as a camera, image-reading means such as a scanner, printing means, and communication means. Service means provides service using the communication means and any of the imaging means, the image-reading means and the printing means. The payment means performs the settlement of accounts for the services provided by the service means.

Description

 Specification

Multifunctional information terminals

 The present invention relates to a multifunctional information terminal including a settlement unit, a photographing unit such as a camera, an image reading unit such as a scanner, a printing unit, and a communication unit. Background art

 A device (or terminal) with ATM-like or equivalent functions is installed in a convenience store or other commercial facility, and the hardware (payment function, camera or other photographing means, scanner, etc.) attached to the device is installed. When performing additional services using image reading means, printing means, and communication means, etc., it may be desirable to make payment for the additional services.

 An object of the present invention is to provide a multi-function information terminal having a settlement means, a photographing means such as a camera, an image reading means such as a scanner, a printing means, and a communication means, when an additional service is implemented. The purpose is to provide a terminal that can perform payment for the service. Disclosure of the invention

 The present invention relates to a multifunctional information terminal including a settlement unit, a photographing unit such as a camera, an image reading unit such as a scanner, a printing unit, and a communication unit, wherein the photographing unit, the image reading unit, or the printing unit And a service providing unit that provides a service using the communication unit. The payment unit performs payment for a service provided by the service providing unit. According to the present invention, the service providing means provides, as an additional service, a service using at least one of a photographing means, an image reading means, or a printing means, and the communication means. Will settle the services provided by the service providing means.

Therefore, settlement means, photographing means such as a camera, and image reading means such as a scanner When an additional service is implemented in a multifunction information terminal including a printer, a printing unit, and a communication unit, it is possible to provide a multifunction information terminal that performs payment for the additional service. BRIEF DESCRIPTION OF THE FIGURES

 FIG. 1 is a schematic configuration diagram of a service providing system for explaining an embodiment of the present invention.

 FIG. 2 is a perspective view of the multifunction information processing terminal according to the present embodiment.

 FIG. 3 is a diagram for mainly explaining a transition pattern of a menu screen displayed on the display unit of the kiosk terminal of the present embodiment.

 FIG. 4 is a flowchart for explaining the resident certificate issuing process in the service providing system of the present embodiment.

 FIG. 5 is a flowchart for explaining the seal certificate issuing process in the service providing system of the present embodiment.

 FIG. 6 is a flowchart for explaining the selling process of an article to be sold, bought, or transferred in the service providing system of the present embodiment.

 FIG. 7 is a flowchart for explaining the rental car reservation / reception processing in the service providing system of the present embodiment.

 FIG. 8 is a flowchart for explaining the home delivery reservation / acceptance processing in the service providing system of the present embodiment.

 FIG. 9 is a flowchart for explaining the questionnaire processing in the service providing system of the present embodiment.

 FIG. 10 is a flowchart for explaining the Internet auction process in the service providing system of the present embodiment.

FIG. 11 is a diagram for mainly explaining a transition pattern of a menu screen displayed on the display unit of the kiosk terminal in the service providing system of another embodiment. FIG. 12 is a diagram for mainly explaining a transition pattern of a menu screen displayed on the display unit of the kiosk terminal in the service providing system of another embodiment. Fig. 13 shows a photo taken with a kiosk terminal in the service providing system of another embodiment. FIG. 7 is a diagram showing an example in which a combined image is combined with an image stored on a card brought by a user. BEST MODE FOR CARRYING OUT THE INVENTION

 Hereinafter, a service providing system including a kiosk terminal (also referred to as a multifunctional information terminal) according to an embodiment of the present invention will be described with reference to the drawings.

 FIG. 1 is a diagram showing a schematic system configuration of a service providing system including a kiosk terminal 100, a local government data center 200, and a convenience store data center 300.

 A local government data center 200 and a convenience store data center 300 are connected to the kiosk terminal 100 via a communication line, so that data communication is possible between them. In the present embodiment, a dedicated line is used as a communication line for transmitting and receiving data relating to privacy such as a user's address and name as described later. Note that by using a known encryption means, a network such as an analog telephone line, an ISDN line, or the Internet can be used as a communication line. The kiosk terminal 100 is connected to a P-S system 400 and an ATM 500 via a communication line, and performs data communication with each other. A car rental company data center 600 and a courier company data center 700 are connected to the convenience store data center 300 via a communication line, and perform data communication with each other. In these cases, dedicated lines are used as communication lines.

 A web server 800 is further connected to the kiosk terminal 100 via a communication line, so that data communication can be performed with each other. In this case, a network such as the Internet is used as the communication line.

 FIG. 2 is a perspective view showing the appearance of the kiosk terminal 100. FIG. The kiosk terminal 100 is installed in a convenience store and operated by customers who visit the store. In some cases, it may be installed at local government offices or at other locations.

The lower part of the kiosk terminal 100 is formed in a box shape, and the upper left side of the box-shaped part 101 is inclined so that the distance from the back becomes narrower as it goes upward. A surface 102 is arranged, and a scanner unit 103 is arranged on the upper right side.

 A display section 104 such as a CRT display or a liquid crystal display is provided almost at the center of the inclined plane 102, and is provided from a municipal data center 200 or a convenience store data center 300 via a dedicated line. Various screens are displayed based on acquired data and data stored in a storage device such as a built-in hard disk device. A touch panel 1 15 is attached to the display surface of the display section 104, and when the user of the kiosk terminal 100 touches the button displayed on the display section 104, information on the touch position is input. It is supposed to be.

 A camera section 105 such as a CCD camera is provided on the inclined surface 102 above the display section 104 so that a user standing in front of the kiosk terminal 100 can be photographed. I have. A card entrance 106 is provided on the inclined surface 102 below the display section 104 so that a user of the kiosk terminal 100 can insert a card. There are credit cards and cash cards that can be purchased.

 A receipt outlet 107 is provided on the inclined surface 102 below the display unit 104 so that the receipt printed by the built-in receipt printer 117 is discharged. Has become. The scanner unit 103 disposed on the upper right side of the box-shaped unit 101 includes a scanner reading stand 108 and a scanner camera unit 109. In the present embodiment, the upper surface of the box-shaped portion 101 is used as the scanner reading stand 108.

 Above the scanner reading stand 108, a top plate 110 protruding in a state facing the scanner reading stand 108 is provided at regular intervals. A scanner camera unit 109 is attached to the top plate unit 110 so that articles such as paper and commodities placed on the scanner reading stand 108 are read (photographed). The distance between the scanner reading table 108 and the top plate 110 is set to a distance at which the focal point of the scanner camera unit 109 becomes optimal.

A printer paper exit 1 11 is provided at the upper front of the box-shaped portion 101, and a built-in printer 1 16 is provided with a resident card issuance invoice and resident's card. Documents are printed and ejected. Box 1 0 1 A recording medium input port 112 is also provided above and in front of the device, and a recording medium such as a CD-R or MO is inserted by a user of the kiosk terminal 100.

 Next, the hardware configuration of the kiosk terminal 100 will be described with reference to FIG. The kiosk terminal 100 includes a CPU 113 that controls the entire operation of the kiosk terminal 100, and a hard disk device 114 connected to the CPU 113. The CPU 113 functions as a control unit by executing the operating system and various application software installed on the hard disk drive 114.

The display unit 104 connected to the CPU 113 displays various screens based on the data stored in the hard disk device 114. The touch panel 115 is connected to the CPU 113 so that information on the position touched by the user is output to the CPU 113. The CPU 113 that has received (detected) the information on the touch position advances the subsequent processing according to a predetermined program.

 As the scanner camera unit 109 connected to the CPU 113, a relatively high-resolution digital camera or the like is used to read articles such as documents or products placed on the scanner reading stand 108. (Or take a picture) and output the scanned image (or taken picture) data to the CPU 113. The read image data is stored in a hard disk device 114 or the like.

 The CPU 113 is also connected to a printer 116 and a receipt printer 117. A relatively high-speed printer is used for the printer 116, and a document such as a resident's card issuance invoice or a resident's card is provided with a space for entry of specified items based on the format of the documents stored in the hard disk device 114. Print. The printed document is discharged from the printer paper outlet 111 described above. The receipt printer 117 prints the receipt and discharges it from the receipt outlet 107 described above.

The CPU 113 is further connected to a card reader 118 and an information writing device 119 to a storage medium carried by the user. The card reader 118 reads information from the card inserted into the card inlet 106 described above, and outputs the information to the CPU 113. The information writing device 1 19 transfers information to the recording medium inserted in the recording medium insertion port 1 12 described above. Record

 A communication control unit (not shown) is further connected to the CPU 113, and data is exchanged between the local government data center 200 and the convenience store data center 300 via the communication control unit and a dedicated line. Communication is performed. In addition, data communication is performed with the Web server 800 via the communication control unit.

 The municipal data center 200 is set up for each municipal or several municipalities, and is mainly composed of a host computer 201 and a hard disk device 202 storing a database in which data on residents is registered. It is configured. When the host computer 201 is accessed from the kiosk terminal 100, the host computer 201 executes an operating system and various applications installed on the hard disk device 202 to perform various processes. The convenience store data center 300 is installed, for example, in the main office of a convenience store, and mainly has a host computer 301 and a hard disk device 3002 in which a database in which various data are registered is stored. And is constituted by. When accessed from the kiosk terminal 100, the host computer 301 executes the operating system and various applications installed on the hard disk device 302 to perform various processes. ing.

 The POS system 400 reads the barcode given to the product with a dedicated reading device (such as a parcode reader) and notifies the management computer when the product is bought or sold. This is a system that enables real-time tabulation and analysis of selling products. The ATM (Automated Teller Machine) 500 is a device that displays a dedicated screen of the financial institution according to the inserted cash card and enables services such as cash deposits and payments, and also has a settlement function. ing.

The rental car company data center 600 is located, for example, in the head office of the rental car company, and is mainly a host computer 600 and a hard disk that stores a database in which data on rental vehicles managed by the rental car company is stored. And a disk device 602. The host computer 600 is accessed from the host computer 301 of the computer center 300. In this case, the operating system and various applications installed in the hard disk device 602 are executed to perform various processes.

 The courier company data center 700 is installed, for example, in the head office of the courier company, and is mainly composed of a host computer 701 and a hard disk device 702 that stores a database in which various data are registered. I have. The host computer 701 executes the operating system and various applications installed in the hard disk drive 702 when it is accessed from the host computer 301 of the convenience store data center 300, and executes various kinds of applications. Processing is performed.

 Next, the operation of the service providing system having the above configuration will be described. First, the menu configuration in the kiosk terminal 100 will be described with reference to FIG. FIG. 3 is a diagram mainly showing a transition pattern of a menu screen displayed on the display unit 104 of the kiosk terminal 100. S100, S101, S104, and S105 in the same figure show examples of screens displayed on the display unit 104.

 Normally (in a so-called standby state in which nothing is operated), the initial menu screen "1 municipal service 2 convenience service" is displayed on the display section 104 of the kiosk terminal 100 (S100). If the user of the kiosk terminal 100 detects that the “1 local government service” portion has been touched, a service selection screen that can be provided as a local government service “1 resident card issuance 2 seal certificate issuance 3 sale , Buy, transfer "is displayed (S101). The touch (selection) is performed via the touch panel 115 (the same applies hereinafter).

Similarly, if it is detected that “2 convenience store service” is touched, the service selection screen “1 Various reservations” 2 questionnaire 3 internet auction ”that can be provided as a convenience service is displayed. (S104). On the service selection screen (S104), if it is detected that "1 Various reservations" is touched, the service selection screen "1 Rental car reservation" reception 2 Flight reservation 'reception' is displayed (S105). If touch of any of the service items displayed on the service selection screen (S101, S104, or S105) is detected, the service item associated with the touched service item is detected. A service content guide screen is displayed (S102). For example, if the touch of “1 resident card issuance” is detected on the service selection screen (S101), the following is displayed. "The resident card issuance service is a service that allows you to obtain your resident card on the spot. The resident card is issued on the spot using the built-in printer. The procedure for that is as follows. A similar service content guidance screen is displayed when a touch on another service item is detected. A “Confirm” button is displayed on the same screen as the service content guide screen (S102), and when the touch of the “Confirm” button is detected, the service selection screen (S101, The processing corresponding to the service item touched in any of S104 or S105) is executed (S103). For example, when the touch of “1 resident card issuance” is detected on the service selection screen (S101), the resident card issuance processing is executed. The display data of the service selection screens (S101, S104, and S105) and the service content guide screen (S102) are stored on the hard disk built into the kiosk terminal 100. It is stored in advance in the device 114 or the like, read out as needed, and displayed on the display unit 104.

 Next, the operation of issuing a resident's card in the service providing system will be described with reference to the flowcharts of FIGS. When a customer who visits a convenience store attempts to obtain a resident's card using the kiosk terminal 100, first, the customer selects "1 municipal service" on the initial menu screen "1 municipal service 2 convenience store service" (S100). Touch, and then touch the “1 Resident Certificate Grant” part on the service selection screen “1. Resident Certificate Grant 2 Seal Certificate Grant 3 Sell, Buy, Transfer” (S101).

 When the touch is detected, as described above, the service content guidance screen associated with the resident card issuance service is displayed. The user confirms the displayed content and then checks the service content guidance screen. Touch the "Confirm" button. When the touch is detected, the resident certificate issuance process shown in Fig. 4 is executed as follows.

First, when the “Confirm” touch on the service content guide screen is detected, The format of the resident card issuance invoice provided with an entry field is read out from the hard disk drive 114 and printed by the printer 116 (S 110), and discharged from the printer paper outlet 111 described above. You. The address and name of the person requesting the resident's card, the address and name of the person who obtains the resident's card, the necessity of displaying the relationship, the necessity of displaying the permanent address, and the purpose of use are provided in the required fields on the resident's card request. The number, number, identity, and user identification information entry fields are printed. In addition, the seal stamp column is also printed on the resident's card issuance invoice. The user identification information entry column is a column for entering identification information such as a multi-digit numeric string issued in advance by a local government or the like.

 When printing is started by the printer 116, a guidance screen showing the procedure to be performed thereafter is displayed on the display 104 as follows. "Please fill in the form so that it does not protrude from each column of the invoice for issuance of resident's card, and place it at a predetermined position on the scanner reading board. Touch the" Read "button displayed on the screen to start reading. You. "

 The user fills out and stamps the necessary information on the printed resident's card issuance bill with a pencil, ballpoint pen, fountain pen, etc. according to the contents of the guidance screen (S111), and specifies the scanner reader board 108. Position, and touch the “Read” button.

 When the touch is detected, the scanner camera unit 109 is controlled by the CPU 113 as a control unit, and reads the resident card issuance bill placed on the scanner reading stand 108 (photographs). (S112). The data of the read image (photographed image) is output to the CPU 113, and the CPU 113 executes a predetermined program, thereby extracting handwritten characters from the read image (photographed image) and executing text processing. It is converted to data (S113). A commercially available OCR processing program can be used for this conversion processing. The seal imprinted on the seal box is not converted to text data, but is captured as image data.

If a region for extracting handwritten characters is set in advance, only the set region is to be extracted, so that the processing can be speeded up. It can also be expected to reduce the misreading rate. The paper (in this case, the resident's card issuance invoice with the specified items) read (taken by the scanner camera unit 109) is then The guide screen indicating the scanning procedure instructs the scanner to be placed at a predetermined position on the scanner reading table 108, so that the image read by the scanner camera unit 109 (photographed image) is almost always at the fixed position. The entry column for the specified item is copied to the item. Therefore, if the range of the predetermined item entry column in the read image (photographed image) is specified and set as a character extraction area, the written handwritten characters can be extracted well.

 The setting of the character extraction area can be performed as follows. For example, the coordinate values of two diagonal points (coordinate values on the read image) in the predetermined item entry field are stored in the hard disk drive 114, etc., read out as necessary, and defined by the two points. Set the rectangular area to be extracted as the character extraction area. In the same manner, an area for capturing a seal image as image data can be set in advance.

 As described above, the resident's card issuance request includes the address and name of the resident's card requester, the address and name of the person who obtains the resident's card, necessity of displaying the status of connection, necessity of displaying the permanent domicile, purpose of use, The number, identity, and user identification information are entered. Therefore, the handwritten characters of each item are converted into text data. Note that text data is data composed of only character codes, and is also referred to as character data.

 The converted text data and the captured imprint image are displayed on the display unit 104 for confirmation (S114). The user, when correcting the displayed text data, specifies the part to be corrected and inputs the corrected data, or corrects the entry in the resident's certificate, and re-reads the scanner camera. Read by 0 9. The specification of the correction part and the input of the correction data are performed via the touch panel 115 (the same applies hereinafter).

Next, the user of the kiosk terminal 100 is photographed by the camera unit 105 in front of the kiosk terminal 100 (S115). The data of this captured image is stored for a fixed period in the hard disk device 114 or the hard disk device 201 of the municipal data center 200 as will be described later. If there is a file, it can be used to track the unauthorized acquirer. As described above, since the camera unit 105 has the purpose of monitoring fraudulent acts like a security camera, it is preferable to shoot without confirming the user. Of course, it is also possible to notify that the photographing will be performed in the future, and perform the photographing only when the user has given consent. The data of the image captured by the camera unit 105 is automatically deleted from the hard disk device 114 after a certain period of time, so that the storage area can be effectively used.

 As described above, when the photographing by the camera unit 105 is completed, the kiosk terminal 100 converts the converted text data, the captured imprint image data, and the photographed image data of the user. (Upload) to the host computer 201 installed in the local government data center 200 via a dedicated line (S116) o

 The hard disk drive 202 of the municipal data center 200 contains user identification information issued to users (residents) in advance, and data on the residents (address, name, relationship, permanent residence, etc.). The host computer 201 stores the user identification information (included in the converted text data) obtained from the kiosk terminal 100 in its hard disk drive 2. It authenticates whether it is registered in 02.

 If the authentication is successful, the host computer 201 enters the address and name (included in the converted text data) of the other party who obtains the resident card obtained from the kiosk terminal 100. Based on this, it is determined whether or not data on the inhabitants of the other party who obtains the resident card is registered in the hard disk device 202. If it is determined that data on the inhabitants of the other party who obtains the resident card is registered, the necessity of connection display and the necessity of permanent display obtained from the kiosk terminal 100 (converted text data) The data (resident card data) necessary for printing the resident's card of the other party is read from the hard disk device 202 and transmitted to the kiosk terminal 100 in accordance with the following.

For example, if the text data converted from the kiosk terminal 100 is "Relationship display not required" and "Resident registration required", the resident's card data of the other party who obtains a resident card will be The permanent data is read and the kiosk terminal 1 Sent for 0 0. In this case, data for displaying the relationship is not transmitted. Note that the past address and current address are essential data for the resident card, and are obtained from the kiosk terminal 100 sent to the kiosk terminal 100 as resident card data regardless of whether or not there is a request. The converted text data, the captured imprint image data, and the data of the photographed image of the user are registered in the hard disk device 202. The registration data is stored on the hard disk device 202 for a fixed period of time, and can be used to track unauthorized persons in the event of a trap, such as when a third-party resident's card is obtained without permission. It is like that. Since the registered data is automatically deleted from the hard disk device 202 after a certain period of time, the storage area is effectively used.

 When the kiosk terminal 100 acquires (receives) resident's card data from the host computer 201 (S117), the kiosk terminal 100 formats the resident's card from the hard disk drive 114 (the resident's card format). (The data that forms the frame). Then, the read format and the received resident's card data are combined and edited into a resident's card (S118). It is desirable that the edited resident's card be displayed on the display unit 104 before printing (before the issuance) so that the user can confirm whether the content is the desired content.

 When data is transmitted to the local government data center 200 in S116, it takes some time to acquire resident's card data in S117. Using that time, a fee (such as a fee for using a kiosk terminal) is calculated by the CPU 113 and displayed on the display unit 104 (S119). On the same screen as the charge display screen, a charge payment method selection screen is also displayed (S120). Multiple payment methods are displayed on the fee payment method selection screen, such as "1 Pay with cash (a receipt will be issued, please pay at cash register) 2 Pay with credit card".

 As a payment method, it is conceivable to communicate with the ATM 500 and use the payment function to make payment by cash or card (such as a cash card of a specific bank or a credit card). In addition, a payment function equivalent to the ATM 500 is provided in the kiosk terminal 100, and the cash or card is used by using the payment function.

(E.g., bank cards of certain banks, credit cards, etc.) You may do it.

 When the touch (or payment by that selection method) of one of the payment methods is displayed on the charge method selection screen (S121: Yes), the printer 1 16 The edited resident's card controlled by the CPU 111 is printed (S122) and discharged from the printer paper outlet 111. The printer 1 16 is controlled to print the resident's card as many as the number in the converted text data. In this way, the user of the kiosk terminal 100 receives a resident card immediately.

 At the same time, the receipt printer 117 prints a receipt under the control of the CPU 113 and discharges it from the receipt exit 107 (S123). On the receipt, the date of issuance of the resident's card, the name of the applicant for the resident's card, the name of the other party, the number of issuances, and the fee are printed. If you touch “Pay in cash (I will issue a receipt, please pay at the cash register)” on the fee payment method selection screen, bring the printed receipt to the convenience store Pay.

 In this case, the type of the issued document (in this example, resident's card), the number of issued documents, and the fee are converted into a bar code, printed out on a receipt, and read by a bar code reader at a convenience store cash register. By transmitting the information to the POS system 500, it becomes possible to manage sales by the kiosk terminal 100. .

 Note that the local government data center 200 automatically requested the resident's card for confirmation when the resident's card was issued as described above. May be notified by e-mail or mail. This can be expected to prevent unauthorized acquisition of a resident card.

 ADVANTAGE OF THE INVENTION According to this invention, it becomes possible to receive a resident's card at a nearby convenience store without going to a city hall or a ward office. In addition, if the local government data center 200 is operating and the convenience store is open, it will be possible to receive a resident card at any time.

 Next, the operation of issuing a seal certificate in the service providing system will be described with reference to FIGS.

Customers who come to the convenience store to get a seal certificate using the kiosk terminal 100 must first enter the initial menu screen “1 Local government service” Touch (select) “1 Local government service” in the “2 Convenience store service” (SI 00), and then select the service selection screen “1. Issuance of resident card 2) Issuance of seal certificate 3 Sell, buy, transfer” (S Touch the part of “2. Issuance of a seal certificate” in 101). When the touch is detected, as described above, the service content guide screen associated with the seal certificate issuing service is displayed. The user confirms the displayed content, and then checks the service content guide. Touch the “Confirm” button on the screen. When the touch is detected, the seal certificate issuing process shown in FIG. 6 is executed as follows.

 First, when the touch of “confirmation” on the service content guide screen is detected, the format of the seal certificate issuance invoice provided with the entry fields for the specified items is read out from the hard disk drive 114 and the printer 1 is read. The print is performed by the printer paper 16 (S130), and is discharged from the printer paper outlet 111 described above. In the seal certificate issuance request form, the entry fields for the address and name of the person requesting the seal certificate, the purpose of use, the number of copies, the identity of the person, and the user identification information are printed as entry fields for the prescribed matters. ing. In addition, a seal stamp column is also printed on the seal certificate issuance invoice. The entry column for user identification information is a column for entering identification information such as a multi-digit numeric string issued in advance by a local government or the like.

 When printing is started by the printer 116, a guidance screen showing a procedure to be taken thereafter is displayed on the display unit 104, as in the case of the resident's card issuance process. The user fills in and stamps the necessary information on the printed seal certificate issuance invoice with a pencil, ballpoint pen or fountain pen, etc., according to the contents of the guide screen (S1311), and scans the scanner After placing it in the specified position, touch the “Read” button.

When the touch is detected, the scanner camera unit 109 is controlled by the CPU 113 to read the seal certificate issuance bill placed on the scanner reading stand 108 (photographing (S1 32). Handwritten characters are extracted from the read image (photographed image) and converted into text data in the same manner as in the resident's card issuing process described above (S133). The seal imprinted on the seal box is not converted to text data but is captured as image data. In the present embodiment, the seal certificate issuance request includes the address and name of the seal certificate issuant, the purpose of use, the number of copies, the identity of the individual, and the user identification information. Therefore, the handwritten characters of each item are converted into text data.

 The converted text data and the imprint image captured are displayed on the display unit 104 for confirmation (S134). When the user corrects the displayed text data or imprint image, the user corrects the same as in the case of the resident's card grant processing described above. Next, the user is photographed by the camera unit 105 in front of the kiosk terminal 100 (S135). The captured image data is stored in a hard disk device 114 for a certain period of time, and is automatically deleted after a certain period of time.

 As described above, when the photographing by the camera unit 105 is completed, the kiosk terminal 100 transmits the converted text data, the captured imprint image data, and the user's photographed image data. Is transmitted (uploaded) to the host computer 201 installed in the local government data center 200 via a dedicated line (S136).

 The hard disk drive 202 of the municipal data center 200 contains user identification information that has been issued to users (residents) in advance, and data on the residents (address, name, relationship, permanent register, seal stamp, etc.). The host computer 201 stores the user identification information obtained from the kiosk terminal 100 in its hard disk device 202. Authenticate whether or not it is running.

 If the authentication is successful, the host computer 201 reads data (seal stamp certificate data) necessary for printing the seal stamp certificate from the hard disk device 202 and the kiosk terminal 100 0 Send to As the seal certificate data, for example, the image data of the registered seal and the current address are read and transmitted to the kiosk terminal 100.

If the authentication of the user identification information is successful, the converted text data obtained from the kiosk terminal 100, the image data of the imprint taken in, and the data of the photographed image of the user are stored in the hard disk device 200. 2 and can be used to track the unauthorized acquisition of a third-party seal certificate. When the kiosk terminal 100 acquires (receives) the seal certificate data from the host computer 201 (S137), the kiosk terminal 100 formats the seal certificate from the hard disk device 114 (seal certificate). Data that forms the frame of Then, the read format and the received seal certificate data are combined and edited into a seal certificate (S138). It is desirable that the edited seal certificate be displayed on the display unit 104 before printing (before issuance) so that the user can confirm whether the content is the desired content. As in the case of the resident card issuance process described above, the fee (such as the fee for using a kiosk terminal) is calculated by the CPU 113 and displayed on the display unit 104 (S139), and the fee display screen is displayed. On the same screen, a payment method selection screen is displayed (S140). Further, when the touch of any of the payment methods displayed on the charge payment method selection screen (or further payment by the selection method) is detected (S141: Yes), the printer 1 16 sets the C to C. The seal stamp certificate edited and controlled by the PU 113 is printed and discharged from the printer paper outlet 111 (S142).

 The printers 116 are controlled so as to print the seal certificate as many as the number in the converted text data. In this way, the user of the kiosk terminal 100 receives the seal certificate on the spot. Similar to the resident card issuance process described above, the receipt is printed by the receipt printer 117 and discharged from the receipt exit 107 (S143).

 ADVANTAGE OF THE INVENTION According to this invention, it becomes possible to receive a seal certificate at a nearby convenience store or the like without going to a city hall or a ward office. Also, if the local government data center 200 is operating and a convenience store is open, it will be possible to receive a seal certificate at any time.

 Next, a description will be given, with reference to FIGS. 3 and 6, of an operation of exhibiting an article to be sold, bought, or transferred in the service providing system.

When a customer who visits a convenience store intends to sell or buy goods to be sold or transferred using the kiosk terminal 100, first, the initial menu screen “1 Local government service 2 Convenience store service” (S100) )), Touch (select) “1 Local government service”, and then go to the service selection screen “1. Residential card issuance, 2. Seal certificate issuance, 3 Sell, buy, transfer” (S101) Touch “3 Sell, Buy, Yield”.

 When the touch is detected, as described above, a service information screen corresponding to “Sell, buy, transfer” is displayed, and the user checks the displayed contents, Touch the "Confirm" button on the service content guide screen. When the touch is detected, the selling process of the article to be sold or transferred shown in FIG. 6 is executed as follows.

 First, when the touch of “confirmation” on the service content guide screen is detected, the format of the application form for selling or buying or transferring the goods to be sold or provided with the entry fields for the specified items is changed to the hard disk drive. And is printed by the printer 116 (S150), and discharged from the printer paper outlet 111 described above. In the entry application form, there are entry fields for the specified items, such as the name, title, description, quantity, price, purpose of use, quantity, contact information, and contact method of the owner of the goods to be bought or sold. Printed.

 When printing is started by the printer 116, the display unit 104 displays the following as a guide screen showing the procedure to be taken thereafter. "Please fill in the form so that it does not protrude from each column of the exhibition application form, and place it at the specified position on the scanner reading table. Touch the" read "button displayed on the screen to start reading . When you have finished reading the application form, place the items to be exhibited in the designated positions on the scanner reader and touch the “Read” button. J The user fills out the printed application form with a pencil, ballpoint pen or fountain pen, etc., according to the contents of the guide screen (S151), and places it at a predetermined position on the scanner reading board 108. Then, the “Read” button is touched. When the touch is detected, the scanner camera unit 109 is controlled by the CPU 113 to read the application form placed on the scanner reading stand 108 (take an image) (S 1 5 2). Handwritten characters are extracted from the read image (photographed image) and converted to text data in the same manner as in the resident's card grant processing described above (S153).

In this embodiment, the application for listing contains the name, title, description, quantity, price, purpose of use, quantity, contact information, and contact information of the owner of the goods to be sold or transferred. The law is filled out. Therefore, the handwritten characters of each item are converted into text data.

 The converted text data is displayed on the display unit 104 for confirmation (S154). When the user modifies the displayed text data, the user modifies the text data in the same manner as in the case of the resident certificate issuance process described above.

 The user further places the article to be delivered at a predetermined position on the scanner reading table 108 in accordance with the contents of the guide screen indicating the procedure to be performed thereafter, and touches the “scan” button. . When the touch is detected, the scanner camera section 109 is controlled by the CPU 113 to read (photograph) the article placed on the scanner reading stand 108 (S155). The user is photographed by the camera section 105 in front of the kiosk terminal 100 (S156).

 As described above, when the photographing by the camera unit 105 is completed, the kiosk terminal 100 converts the converted text data, the read image (the photographed image) of the article to be exhibited, and the photographed image of the user. Sending (uploading) image data to the host computer 201 installed in the local government data center 200 (S157) The host computer 201 converts the converted text data and exhibits The read image (photographed image) of the article to be registered is registered in the hard disk device 202. The converted text data is compared with a database stored in the hard disk drive 202 (a database that stores data specifying items that need to be filled in at least). Only when it is confirmed that necessary items are included, the subsequent processing is performed.

The host computer 201 has a function as a Web server, and when it is confirmed that the converted text data includes necessary items, the converted text data and the article The data of the read image (captured image) is stored in the hard disk device 201 so that a terminal (a so-called personal computer or the like) accessing the host computer 201 as the Web server can view the data. For example, keep as an HTML file edited to a predetermined layout The kiosk terminal 100 is provided with a means for accessing the host computer 201 as a web server.The kiosk terminal 100 can access the host computer 201 as a web server to buy, sell, or transfer. You can browse the site of the goods you want. The converted text data includes the contact information of the article owner to be exhibited, and the display section 104 of the kiosk terminal 100 that accesses the host computer 201 as a Web server displays the contact information ( Phone number, e-mail address, etc.), the user of the kiosk terminal 100 contacts the owner of the item to negotiate the selling price, the method of selling or transferring, etc. It becomes possible. Note that an e-mail address may be provided to the kiosk terminal 100 so that the kiosk terminal 100 is contacted via the kiosk terminal 100.

 When the data is transmitted to the municipal data center 200 in S157, the fee (the above information on the goods to be sold or transferred) can be viewed from a predetermined terminal in the same manner as in the resident card issuance process described above. The charge for providing the retained service, etc.) is calculated by the CPU 113 and displayed on the display unit 104 (S158), and the charge payment method selection screen is also displayed on the same screen as the charge display screen. (S159). Further, when the touch of one of the payment methods displayed on the fee payment method selection screen (or further payment by the selection method) is detected (S160: Yes), the receipt printer 1 17 Is controlled by the CPU 113 to print the receipt and discharge it from the receipt outlet 107 (S161).

 As a payment method for the above services, it is conceivable to communicate with ATM 500 and use the payment function to make payment by cash or card (cash card of a specific bank, credit card, etc.). . In addition, a payment function equivalent to that of ATM 500 is provided in the kiosk terminal 100, and payment using cash or a card (such as a cash card of a specific bank or a credit card) is performed using this payment function. It may be performed.

According to the present invention, a read image (photographed image) of an article to be sold or transferred can be registered relatively easily, and the history of the seller of the article is registered in the data center 200 or the like. It can be expected that fraudulent listings will be reduced. Next, a rental car reservation 'acceptance operation in the service providing system will be described with reference to FIGS. 3 and 7. FIG.

 Customers who come to a convenience store and want to make a rental car reservation using the kiosk terminal 100 must first enter “2 Convenience Service” on the initial menu screen “1 Local Government Service 2 Convenience Service” (S100). On the service selection screen, “1 Various reservations”, 2 Questionnaire 3 Internet auction ”(S104), and touch“ 1 Various reservations ”on the service selection screen. Touch “1 Rental car reservation 'Reception'” in “1 Rental car reservation / reception” (2) Delivery service reservation / reception ”(S105). When the touch is detected, as described above, the service guidance screen associated with the rental car reservation / reception service is displayed. The user confirms the displayed content, and then checks the display on the service guidance screen. Touch the “Check” button. When the touch is detected, the rental car reservation / acceptance process shown in FIG. 7 is executed as follows.

 First, when the touch of “confirmation” on the service content guide screen is detected, a screen for selecting a date and time is displayed. The user selects a desired date and time and a period for rental via the touch panel (S 170). The information of the selected date and time and the period are notified to the host computer 600 installed in the data center 600 of the rental car company via the convenience store data center 300.

The car rental company's database 602 contains, as data on rental vehicles managed by the car rental company, vehicle identification information (such as license plate information), rental date and time, period, vehicle name, features, charges, and Photographs of the vehicle are registered. The host computer 601 searches the database 602 for vehicles that can be reserved at the notified date and time and, if a vehicle that can be rented at the relevant date and time and time is searched, searches them. The kiosk terminal 100 extracts data on the obtained vehicle and transmits it to the kiosk terminal 100 via the convenience store data center 300. The kiosk terminal 100 displays the received data on the vehicle on the display unit 104. For example, a large number of vehicle names, features, and captured images of a vehicle are displayed as one line. You. The user selects a vehicle to be reserved via the touch panel (S171). Data specifying the selected vehicle is sent to the host computer 600 installed in the data center 600 of the rental car company via the convenience store data center 300. The host computer 600 performs a temporary reservation process.

 When a vehicle is selected in S171, the format of a rental car reservation application form provided with a space for entering predetermined items is read out from the hard disk drive 114 and printed by the printer 116 (S116). 7 2) is discharged from the printer paper outlet 1 1 1 described above. In the reservation application form, the entry fields for the address and name of the applicant for the reservation, and the membership number are printed as the entry fields for the prescribed items. The column for entering the membership number is a column for entering identification information such as a multi-digit numeric string issued in advance by a rental company.

 When printing is started by the printer 116, a guidance screen showing the procedure to be performed thereafter is displayed on the display 104 as follows. "Please fill in the form so that it does not protrude from each column of the reservation application form, and place it at a predetermined position on the scanner reading board. Touch the" Read "button displayed on the screen to start reading. You. When you have finished reading the application form, place your ID (driver's license or insurance card) in the designated position on the scanner reading table and tap the “Read” button. "

The user fills out the printed reservation application form with a pencil, pole pen or fountain pen according to the contents of the guide screen (S173), and places it on the scanner reading board 108 at a predetermined position. Then, the “Read” button is touched. When the touch is detected, the scanner camera section 109 is controlled by the CPU 113 to read the reservation application form placed on the scanner reading stand 108 (take an image) (S 1 7 4). The read from the image (captured image) of characters of the handwriting is converted to the extracted text data is the same as in the above-mentioned residence issued (S 1 7 5) ₀

In the present embodiment, the address and name of the reservation applicant, the membership number, and the membership number are entered in the reservation application form. Therefore, the handwritten characters of each item are converted to text data. The converted text data is displayed on the display unit 104 for confirmation (S176). When the user modifies the displayed text data, the user modifies the text data in the same manner as in the case of the resident card issuance process described above. The user further places the ID card at a predetermined position on the scanner reading table 108 in accordance with the contents of the guidance screen indicating the procedure to be taken thereafter, and touches the “read” button. When the touch is detected, the scanner camera unit 109 is controlled by the CPU 113, and reads (photographs) the identification card placed on the scanner reading stand 108 (S177) ) In addition, the user is photographed by the camera unit 105 in front of the kiosk terminal 100 (S177) o

 As described above, when the photographing by the camera unit 105 is completed, the kiosk terminal 100 displays the converted text data, the read image of the identification card (the photographed image), and the photographed user. The image data is transmitted to the host computer 301 installed in the convenience store data center 300 (S179).

 The host computer 301 registers the converted text data received from the kiosk terminal 100 and the read image (photographed image) of the ID card in the hard disk device 302. The converted text data is compared with the database stored in the hard disk drive 302 (the database storing the data that specifies the items that need to be filled in at least), and The following processing is performed only when it is confirmed that the item is included.

 If it can be confirmed that the converted text data includes the necessary items, the host computer 301 sends the data received from the kiosk terminal 100 to the data center 600 of the rental car company. Send it to the installed host computer 600. When the host computer 600 receives the converted text data and the scanned image (photographed image) of the identification card, the host computer 600 notifies the kiosk terminal 1 via the combi data center 300 that the reservation has been accepted. 0 Notify to 0.

If the host computer 301 cannot confirm that the text data received from the kiosk terminal 100 contains the necessary items (for example, if the name of the applicant is not included), Then, the kiosk terminal 100 is notified to that effect. The kiosk terminal 100 that received the notification displays a screen prompting you to enter missing data. Is displayed.

 When the data was sent to convenience store data center 300 in S179, the fees (such as the fees for providing the rental car reservation service described above) were calculated by CPU113, and a notice was received indicating that the reservation reception was completed. In this case (S180), the calculated fee is displayed (S181). On the same screen as the charge display screen, a charge payment method selection screen is also displayed (S182).

 If any of the payment method touches displayed on the fee payment method selection screen (or payment by that selection method) is detected (S183: Yes), the receipt printer 1 17 sends the CPU 1 The receipt is printed under the control of 13 and discharged from the receipt exit 107 (S184). The receipt prints the date and time of the rental. The period, type of car, rental fee, reception number, and the name of the reservation applicant are printed. The user goes to the rental car company on the date and time of the reservation and presents the receipt. By renting a reserved vehicle. At that time, the employee of the rental car company uses the read image (photographed image) of the ID card transmitted from the kiosk terminal 100 as a helping person to confirm the identity.

 As a payment method for the above services, it is possible to communicate with the ATM 500 and use the payment function to make payment by cash or card (such as a cash card of a specific bank or a credit card). Conceivable. A payment function equivalent to that of ATM 500 is provided in the kiosk terminal 100, and payment using cash or a card (such as a cash card at a specific bank or a credit card) is performed using this payment function. It may be performed.

 According to the present invention, various reservations and receptions can be made with one kiosk terminal. In addition, since it is possible to confirm with an ID card, it is easier to confirm the reservation with the person being reserved (in this case, a rental car company), and we can expect to reduce mistakes in the reservation.

 Next, in the above service provision system, the home delivery reservation

This will be described with reference to FIGS.

Customers who come to the convenience store to make a reservation for a courier service using the kiosk terminal 100 must first enter the initial menu screen “1 Local government service” Touch (select) “2 convenience store service” in “2 convenience store service” (SI 00), and then select “1 Various reservations” 2 questionnaire on the service selection screen

In the “3 Internet auction” (S104), touch the “1 Various reservations / acceptance” part, and then select “1 Rental car reservation” on the service selection screen.

Touch “2 Courier Delivery Reservation / Reception” in “2 Courier Reservation / Reception” (S105). When the touch is detected, the home delivery reservation / reception service guide screen is displayed as described above, so the user confirms the displayed contents and clicks “Confirm” on the service content guide screen. Touch the button. When the touch is detected, the home delivery service reservation / acceptance process shown in FIG. 8 is executed as follows.

 First, when it is detected that the “confirmation” portion on the service content guide screen is touched, a destination selection screen is displayed (not shown). A map of Japan is displayed on the destination selection screen, and if it is detected that any of the prefectures has been touched, a list of municipalities existing in the touched prefectures will be displayed in a predetermined order (for example, in order of affairs). Is displayed. The user selects at least one municipality from the list (S190). The details of the streets and streets will be written later.

 When the municipalities are selected in S190, the format of the home delivery reservation application form provided with an entry column for the specified items is read out from the hard disk drive 114 and printed by the printer 116 (S116). 9 1) is discharged from the printer paper outlet 1 11 described above. In the reservation application form, the entry fields for the address and name of the reservation applicant, the address and name of the sender, the address (chome and address) and name of the destination, and the contents of the contents of the sent item are printed as entry fields for the specified items. Have been. In addition, the information of the prefectures, municipalities, etc. entered earlier is printed.

When printing is started by the printer 116, the display unit 104 displays the following as a guide screen showing a procedure to be performed thereafter. "Please fill in the form so that it does not protrude from each field of the reservation application form, and place it at the specified position on the scanner reading table. Touch the" Read "button displayed on the screen to start reading . After reading the reservation application, place the item to be delivered at the specified position on the scanner reading table and touch the “Scan” button. The user fills out the printed reservation application form according to the information on the guidance screen. Fill in with a pencil, pole pen or fountain pen (S 192), place it at a predetermined position on the scanner reading table 108, and touch the “Read” button. When the touch is detected, the scanner camera section 109 is controlled by the CPU 113 to read the reservation application form placed on the scanner reading stand 108 (photograph) (Shooting) 1 9 3). Handwritten characters are extracted from the read image (captured image) and converted to text data in the same manner as in the case of the above-mentioned resident's card issuance (S194).

 In the present embodiment, the reservation application form includes the address and name of the reservation applicant, the address and name of the sender, the address (chome and address) and name of the destination, and the contents of the sent item. You. Therefore, the handwritten characters of each item are converted into text data.

 The converted text data is displayed on the display unit 104 for confirmation (S195). When the user modifies the displayed text data, the user modifies the text data in the same manner as in the case of the resident certificate issuance process described above.

 The user further places the article at a predetermined position on the scanner reading table 108 in accordance with the contents of the guide screen indicating the procedure to be performed thereafter, and touches the “read” button. When the touch is detected, the scanner camera unit 109 is controlled by the CPU 113 to read (photograph) an article placed on the scanner reading stand 108, and further, the kiosk terminal 100 0 The user is photographed by the camera section 105 (S196).

 If the front and side surfaces of the article are read (taken) by the scanner camera unit 109, the distance between the scanner reading stand 108 and the scanner camera unit 109 is constant. Can be specified. Further, if the front and side surfaces of the article are photographed at a fixed distance by the front camera unit 105, the size of the article can be similarly specified.

As described above, when the photographing of the user by the camera unit 105 is completed, the kiosk terminal 100 converts the converted text data, the data of the photographed image of the user, and the article read image. (Shooted image) The data is transmitted to the host computer 301 installed in the convenience data center 300 (S197). The host computer 301 registers the converted text data received from the kiosk terminal 100 and the read image (photographed image) of the article in the hard disk device 302. The host computer 301 compares the converted text data with the database stored in the hard disk drive 302 (the database that stores the data that specifies the items that need to be filled in at least), and performs the conversion. Perform the following process only when it is confirmed that the converted text data contains necessary items.If it is confirmed that the converted text data contains necessary items, The host computer 301 sends the converted text data and the read image (photographed image) data of the article obtained from the kiosk terminal 100 to the host computer 701 installed in the data center 700 of the courier company. To send.

 When receiving the text data and the read image (photographed image) data of the article from the convenience store data center 300, the host computer 700 notifies the kiosk terminal via the convenience store data center 300 that the reservation has been accepted. Notify 100. As described above, since the read image (photographed image) data of the article is transmitted to the data center 700 of the courier company, the size and shape can be checked in advance, and the delivery truck can be arranged efficiently. It is possible to do well.

 If the host computer 301 cannot confirm that the text data received from the kiosk terminal 100 ◦ contains the required items (for example, if the name of the applicant is not included), The kiosk terminal 100 is notified of the fact. The kiosk terminal 100 that has received the notification displays a screen that prompts the user to input missing data.

 When data is transmitted to convenience store data center 300 in S197, fees (such as usage fees for kiosks) are calculated by CPU113, and notification from host convenience 701 of completion of reservation acceptance is received. When it is received (S 198), it is displayed on the display section 104 (S 199). On the same screen as the charge display screen, a charge payment method selection screen is also displayed (S200).

Tatsuchi one payment method (or further payment by the selected method) When is detected _{(S 2 0 1: Y es} ), receipt printer 1 1 7 The CPU 1 1 3 Then, the receipt is printed under the control of the printer and discharged from the receipt exit 107 (S202). The user actually leaves the luggage to the convenience store clerk and the reservation reception ends.

 According to the present invention, various reservations and receptions can be made with one kiosk terminal. In addition, since it is possible to confirm by identification card, it is easy to confirm the reservation with the person to be reserved (in this case, a courier company), and it can be expected that the number of reservation mistakes is reduced.

 Next, the questionnaire operation in the service providing system will be described with reference to FIGS.

 When a customer who visits a convenience store attempts to respond to a questionnaire using the kiosk terminal 100, the customer first needs to enter “2 convenience store service” on the initial menu screen “1 Local government service 2 convenience store service” (S100). Next, touch the part of “2 questionnaire” in the service selection screen “1 Various reservations” 2 Questionnaire 3 Internet auction ”(S104).

 When the touch is detected, the service content guidance screen associated with the questionnaire service is displayed as described above. Touch the button. When the touch is detected, the questionnaire process shown in FIG. 8 is executed as follows.

 First, when the touch of “confirmation” on the service content guidance screen is detected, the format of the questionnaire entry form provided with the entry fields for the specified items is read from the hard disk drive 114 and printed by the printer 116. Then, it is discharged from the printer paper outlet 111 described above (S210). The questionnaire form may be printed in different formats depending on the convenience store, location, or time of year.

On the questionnaire form, there are printed boxes for the required items, such as name, address, questionnaire contents, desired gifts, and gift receiving method. Because there is a risk that private information such as addresses may be leaked and customers may be cautious and do not respond to questionnaires, it is possible to print mail address fields instead of or together with address fields. Good. When printing is started by the printer 116, the display unit 104 displays the following as a guide screen showing the procedure to be taken thereafter. "Please fill in the form in a square so that it does not protrude from each column of the reservation application form, and place it at the specified position on the scanner reading table. Touch the" read "button displayed on the screen to start reading . "

 The user fills out the printed questionnaire with a pencil, pole pen, fountain pen, or the like according to the contents of the guidance screen (S211), and places it on the scanner reading board 108 at a predetermined position. And touch the “Read” button.

 When the touch is detected, the scanner camera unit 109 is controlled by the CPU 113 to read the questionnaire sheet placed on the scanner reading stand 108 (photograph) (Shooting) 2 1 2). Handwritten characters are extracted from the read image (photographed image) and converted into text data in the same manner as in the case of issuing the resident's card described above (S213).

 In the present embodiment, the name, address, contents of the questionnaire, the desired gift, the details of the questionnaire, and the method of receiving the present are entered on the questionnaire form. Therefore, the handwritten characters of each item are converted into text data.

 The converted text data is displayed on the display unit 104 for confirmation (S2114). When correcting the displayed text data, the user inputs the correction data, or corrects the items described in the questionnaire sheet and causes the scanner camera 109 to read the data again.

 As described above, when the shooting by the camera unit 105 is completed, the kiosk terminal 100 sends the converted text data to the host computer 310 installed in the convenience store data center 300. And send it (S2l5).

The host computer 301 registers the text data received from the kiosk terminal 100 in the hard disk drive 302. If you fill out the questionnaire form with a questionnaire entry box for “What you often buy at convenience stores,” the host computer 301 converts the handwritten characters in the entry box. Demand for convenience stores, It becomes possible to analyze.

 In addition, if a questionnaire entry form is printed with a questionnaire entry field for “products that you want in a convenience store”, the host computer 301 will be able to read the text in which the handwritten characters written in the entry field have been converted. Since data can be obtained, it is possible to analyze products that are not currently placed in convenience stores but are expected to have future demand. The questionnaire is printed with the “Address” field, so the above analysis can be performed for each region, and it can be used together with the POS system as a source of judgment when purchasing products.

 On the questionnaire, the boxes for "Wanted presents" and "How to receive presents" are printed, and the winners of the presents will be notified that they have been won by e-mail or mail at a later date. You will be notified (at this time you will be notified of the winning number, etc.). Winners will receive their presents according to the receiving method described in the present receiving method entry field. For example, it may be received by mail or by visiting a convenience store and confirming the winning number. ADVANTAGE OF THE INVENTION According to this invention, it becomes possible to take in the real voice of a user (customer) and to utilize it for the sales strategy of goods.

 Next, the operation of participating in an Internet auction in the service providing system will be described with reference to FIGS.

 When a customer who visits a convenience store intends to participate in an Internet auction using the kiosk terminal 100, the customer must first use the “1 Local government service 2 convenience store service” (S100) on the initial menu screen. Touch “2 Convenience service”, and then touch “3 Internet auction” on the service selection screen “1 Various reservations. Reception 2 Questionnaire 3 Internet auction” (S104).

When the touch is detected, the service guide screen associated with the Internet auction service is displayed as described above, so that the user confirms the displayed content and then checks the service content screen. Touch the "Confirm" button. When the touch is detected, the Internet auction participation process shown in FIG. 10 is executed as follows. First, when it is detected that the "confirmation" portion on the service information screen has been touched, the format of the auction participation application provided with a column for entering predetermined items is read from the hard disk device 114. It is output and printed by the printer 116 (S230), and is discharged from the printer paper outlet 111 mentioned above. Participants' application forms are filled out with fields for address and name, title, description, quantity, minimum price, auction period, and contact method of the applicant. The kiosk terminal 100 may be provided with an e-mail address, and the kiosk terminal 100 may be used as a contact.

 When printing is started by the printer 116, the display unit 104 displays the following as a guide screen showing the procedure to be taken thereafter. "Please fill in the form so that it does not protrude from each column of the participation application form, and place it at the predetermined position on the scanner reading board. Touch the" read "button displayed on the screen to start reading . When you have finished reading the application form, place the object to be auctioned at the designated position on the scanner reader and tap the “Read” button. "

 The user fills out the printed application form with a pencil, a pole pen or a fountain pen according to the contents of the guide screen (S231), and places it on the scanner reading board 108 at a predetermined position. Then, the “Read” button is touched. When the touch is detected, the scanner camera unit 109 is controlled by the CPU 113 to read the participation application placed on the scanner reading stand 108 (take a photograph) (S 2 3 2). Handwritten characters are extracted from the read image (photographed image) and converted to text data in the same manner as in the resident's card grant processing described above (S233).

In this embodiment, the participation application form contains the address and name of the applicant, the title, the description, the number, the minimum price, the auction period, and the contact method. Therefore, the handwritten characters of each item are converted into text data. The converted text data is displayed on the display unit 104 for confirmation (S2334). When the user corrects the displayed text data, the user corrects the same as in the case of the resident's card issuance processing described above. The user further places the object to be taken out at the predetermined position on the scanner reading table 108 in accordance with the contents of the guide screen indicating the procedure to be taken thereafter, and touches the “read” button. . When the touch is detected, the scanner camera section 109 is controlled by the CPU 113 to read (photograph) an object placed on the scanner reading stand 108 (S23) 5) Further, the user is photographed by the camera unit 105 on the front of the kiosk terminal 100 (S236).

 As described above, when the photographing by the camera unit 105 is completed, the kiosk terminal 100 transmits the converted text data, the read image of the exhibition object (the photographed image), and the photographed image of the user. The data is transmitted to the host computer 301 installed in the convenience store data center 300 (S237).

 The host computer 301 registers the converted text data received from the kiosk terminal 100, the read image (photographed image) of the object, and the photographed image of the user in the hard disk device 302. I do.

 The host computer 301 compares the converted text data with a database stored in the hard disk drive 302 (a database that stores data specifying items that need to be filled in at least), and performs conversion. The following processing is performed only when it is confirmed that the required items are included in the extracted text data.

If it can be confirmed that the converted text data contains the necessary items, the converted text data and the read image of the object (photographed) are sent to the Web server 800 that provides the auction site. Image) is sent (uploaded). The web server 800 can display the uploaded text data and the read image (captured image) of the auction target in a state in which the terminal accessed via a network such as the Internet can view the hard disk device. And so on. For example, it is maintained as an HTML file edited to a predetermined layout. The kiosk terminal 100 is provided with a means for accessing the web server 800, so that the user can access the web server 800 and browse the auction site. The converted text data includes the contact information of the owner of the auction target, and the display section 104 of the kiosk terminal 100 that accessed the web server 800 displays the contact information (telephone number and Email address) Is displayed, the 100 users of the kiosk terminal can contact the owner of the auction object to negotiate the price and delivery method.

 When the data is transmitted to the Combi-Data Center in S237, a charge (a service for registering the above-mentioned information on the items to be exhibited in the auction to a predetermined server in a state that can be viewed from a predetermined terminal (such as a personal computer)) is provided. Is calculated by the CPU 113 and displayed on the display 104 (S238). On the same screen as the charge display screen, a charge payment method selection screen is also displayed (S239). When the touch (or further payment by the selection method) of one of the payment methods displayed on the fee payment method selection screen is detected (S240: Yes), the receipt printer 1 17 The receipt is printed and discharged from the receipt outlet 107 (S241).

 In addition, as a method of providing the above services, it is possible to communicate with ATM 500 and use the payment function to make payment with cash or a card (such as a cash card of a specific bank or a credit card). Conceivable. In addition, a payment function equivalent to ATM 500 is provided in the kiosk terminal 100, and payment is made using cash or a card (such as a cash card of a specific bank or a credit card) using this payment function. You may do so.

 Next, another embodiment will be described with reference to FIG.

 The kiosk terminal 100 in this embodiment is a kiosk terminal (kiosk system) installed in a convenience store municipal government or the like, similarly to the above-described embodiment, and has a scanner function for reading information recorded on paper or the like. It has a display that displays data, etc., a card reader that can be used with a credit card, and a camera unit such as a digital camera that photographs the face of the user. The kiosk terminal 100 further transmits the printer function, copy function, scanner function, and data obtained from the camera unit to various services such as fax, e-mai1, the Internet, or a CD. —Has a function to record on R and so on.

FIG. 11 shows a display on a display unit 104 of a kiosk terminal 100 according to another embodiment. FIG. 9 is a diagram mainly showing a transition pattern of a menu screen to be displayed. In the figure, S250, S251, S253, S254, S258, S260, S266, S266, and S267 are display units. An example of the screen displayed in 104 is shown.

 Normally (in a so-called standby state in which nothing is operated), an initial screen is displayed on the display unit of the kiosk terminal 100 (S250). When the touch of “1 money” is detected by the user of the kiosk terminal 100, the kiosk terminal 100 executes a predetermined program and functions as an ATM.

 That is, when a screen prompting for the insertion of a cash card is displayed on the display unit 104, and when it is detected that a cash card has been inserted into the card entrance 106, the inserted cash card is displayed. The dedicated screen of the corresponding financial institution is displayed and services such as cash deposits are provided (S251). When the use of the ATM function is completed, a charge (such as a charge for using a kiosk terminal) is calculated and displayed on the display unit 104 (S266).

 Next, the operation when the touch of “2 shopping” is detected on the initial screen (S250) will be described. When the touch is detected, a product search screen is displayed on the display section 104 (S252). When the touch of “1 product search” is detected on the search screen, a search condition input screen is displayed (not shown), and when a user inputs a search condition, for example, a product name through the touch panel 115. The price of the product name input from the database in which the products and prices of the convenience stores are registered is searched and displayed on the display unit 104.

 In addition, if the touch of “2 Recommended this week” is detected on the product search screen (S2 52), a description of the new product at the convenience store will be displayed. When the search is completed, a charge (such as a kiosk terminal charge) is calculated and displayed on the display unit 104 (S266).

Next, the operation when the touch of “3 amusement” is detected on the initial screen (S250) will be described. When the touch is detected, an amusement selection screen is displayed on the display section 104 (S252). If a touch of “1 Internet Auction” is detected on the screen, a guidance screen for the procedure for that is displayed (S254). The user, according to the content of the guidance screen, The goods to be auctioned and the profile (name, contact information, etc.) are entered through the touch panel 115.

 When the input is completed, the item to be auctioned is placed on the scanner reading table 108, and the "shooting" button displayed on the screen is touched (S255). Thus, the scanner camera unit 109 is controlled to read (photograph) the article placed on the scanner reading stand 108. The read image (photographed image) of the article and the input profile are uploaded to a predetermined Web server that operates an auction site via a communication control unit and a network (S256), and the access is performed. Is delivered to the terminal where there was. When the upload is completed, a charge (such as a charge for using a kiosk terminal) is calculated and displayed on the display unit 104 (S266).

 Next, when the touch of "2 Photo Studio" is detected on the amusement selection screen (S252), a selection screen for photographing or combining is displayed (S258). When the touch of “1 photo shooting” is detected on the selection screen, the camera unit 105 shoots the user, and the built-in printer 1 16 prints the ID photo based on the shooting data. , Printer paper exit 1 1 1 Discharge from 1. If the touch of "2 Photo composition" is detected on the selection screen (S258), the photo data selection screen is displayed (S260).

 When the touch of “1 Use the existing photo” is detected on the selection screen, the photo taken by the user placed on the scanner reading stand 108 is taken by the scanner camera unit 109 ( S2 6 1). Furthermore, returning to the photo data selection screen (S260), selecting "when there is 2 data" and entering the card in which the image data brought by the user is recorded into the card entrance 106, The data recorded on the inserted card is read and combined with the picture taken in S261. Figure 13 shows the synthesized photograph.

The data of the synthesized photograph is recorded on an information recording medium such as a CD-R brought by the user inserted into the recording medium insertion slot 112. When the recording is completed, a charge (such as a charge for using a kiosk terminal) is calculated and displayed on the display unit 104 (S266). Next, when the touch of “3 Take a new photo” is detected on the photo data selection screen (S260), the user is photographed by the camera unit 105, and the built-in printer 116 is used. Multiple photos are printed in a grid on the sticker paper, and are discharged from the printer paper outlet 1 1 1.

 Next, the operation when the “4 copy” portion is touched on the initial screen (S250) will be described. When the touch is detected, the paper placed on the scanner reading stand 108 is read (photographed) by the scanner camera unit 109, and the read image (photographed image) is embedded. The image is printed by the printer 116 and discharged from the printer paper outlet 111 (S266). That is, in this case, the kiosk terminal 100 functions as a copy machine.

 Next, the operation when the “5 F AX” portion is touched on the initial screen (S250) will be described. When the touch is detected, a destination input screen is displayed (not shown). When the user inputs the fax number of the destination via the touch panel 1 15 and the touch of the reading start button displayed on the screen is detected, the paper placed on the scanner reading table 108 is scanned. Is read (photographed) by the camera unit 109 and transmitted to the input fax number. In other words, in this case, the kiosk terminal 100 functions as a facsimile machine.

 In the past, kiosk terminals located in convenience store municipalities could only purchase and sell products by displaying and selecting existing information, or could output and obtain information from a printer. In addition, in convenience stores, the store space is limited, and it was difficult to secure space for installing kiosk terminals together with existing copiers and facsimile machines. In addition, even if a system using a scanner was to be created, it would take a long time to read the image, and it was difficult to substitute a copy. For this reason, even if a convenience store or the like introduced the existing kiosk system, a new space was required, and it was difficult to increase profits corresponding to spending the space.

According to the kiosk terminal of this embodiment, by adding a copy function, a facsimile function, a photo print function, and the like, the functions realized by a plurality of devices can be performed by a single device. Less and can increase profitability become. Industrial applicability

 As described above, according to the present invention, the following can be performed.

 (1) A multi-function information terminal equipped with payment means, photographing means such as a camera, image reading means such as a scanner, printing means, and communication means. Provide terminals that can make payments for services.

 (2) A multifunctional information terminal equipped with payment means, photographing means such as a camera, image reading means such as a scanner, printing means, and communication means. Provide a terminal that can make payment for the additional service when implementing a service that keeps the service accessible from a predetermined terminal. Also, collectively input the prescribed data (mainly text data) required for selling (buying or selling) the goods to be sold or selling (listing at an auction site on the Web).

 (3) A multifunctional information terminal equipped with a settlement means, a photographing means such as a camera, an image reading means such as a scanner, a printing means, and a communication means, and a car rental reservation service is provided as an additional service. To provide a terminal capable of performing payment for the additional service. Also, collectively input the prescribed data (mainly text data) required to apply for a rental car reservation.

(4) A multifunctional information terminal having a settlement means, a photographing means such as a camera, an image reading means such as a scanner, a printing means, and a communication means, and as an additional service, information on an article to be auctioned is provided. To provide a terminal that can make a decision on additional services when performing a service that is registered in a predetermined server in a state that can be browsed from the predetermined terminal. Also, collectively input the prescribed data (mainly text data) required for listing at the auction.

Claims

The scope of the claims

 1. A multifunctional information terminal including a settlement unit, a photographing unit such as a camera, an image reading unit such as a scanner, a printing unit, and a communication unit,

 At least one of the photographing unit, the image reading unit, or the printing unit and a service providing unit that provides a service using the communication unit, and the settlement unit is provided by the service providing unit. A multifunctional information terminal that performs payment for services.

 2. The service provided by the service providing means is a service that holds information on the article to be sold, transferred or transferred in a state that can be browsed from a predetermined terminal. At least the following (A) to (D) The multifunctional information terminal according to claim 1, wherein the multifunctional information terminal is configured.

 (A) The image reading means reads an article to be bought, sold or transferred and outputs read image data.

 (B) The printing means is used to print an application form for selling, buying or selling an article provided with a predetermined item entry area.

 (C) The image reading means reads the exhibition application form written in the entry area of the exhibition application form, extracts items written in the entry area from the read image data, and converts it into text data. I do.

 (D) The communication means performs data communication with a host computer that holds the input data in a state that can be browsed from a predetermined terminal, and reads the article as information on the article to be sold or transferred. The image data and the converted text data are input to the host computer.

 3. The multifunctional information terminal according to claim 1, wherein the service provided by the service providing means is a rental car reservation service, and is configured by at least the following (A) to (D).

 (A) The identification card is read by the image reading means, and read image data is output.

(B) The printing means prints a rental car reservation application form provided with an entry area for predetermined items. (C) The image reading means reads the rental reservation application form written in the entry area, extracts the information entered in the entry area from the read image data, and converts it into text data. .

 (D) The communication means transmits the read image data of the identification card and the converted text data to a host computer of a rental car company.

4. The service provided by the service providing means is a service for registering information on an article to be auctioned in a predetermined server in a state where the information can be browsed from a predetermined terminal. At least the following (A) The multifunction information terminal according to claim 1, wherein the multifunction information terminal is configured by (D).

 (A) The image reading means reads an article to be exhibited at an auction and outputs read image data.

 (B) By the printing means, an auction participation application form provided with an entry area for predetermined items is printed.

 (C) The image reading means reads the auction participation application form written in the entry area, extracts the matter entered in the entry area from the read image data, and converts it into text data. .

 (D) The communication means supplies the read image data of the article and the converted text data as information on the article to be auctioned to a server which provides a predetermined location site.