WO2002048935A1 - Systeme de gestion commerciale integre - Google Patents

Systeme de gestion commerciale integre Download PDF

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Publication number
WO2002048935A1
WO2002048935A1 PCT/NZ2001/000272 NZ0100272W WO0248935A1 WO 2002048935 A1 WO2002048935 A1 WO 2002048935A1 NZ 0100272 W NZ0100272 W NZ 0100272W WO 0248935 A1 WO0248935 A1 WO 0248935A1
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WO
WIPO (PCT)
Prior art keywords
business
management system
screen
plan
strategic
Prior art date
Application number
PCT/NZ2001/000272
Other languages
English (en)
Inventor
James Robert Lynch
Original Assignee
Skill Development Associates Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Skill Development Associates Ltd filed Critical Skill Development Associates Ltd
Priority to AU2002256550A priority Critical patent/AU2002256550A1/en
Publication of WO2002048935A1 publication Critical patent/WO2002048935A1/fr

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q99/00—Subject matter not provided for in other groups of this subclass

Definitions

  • US patent specification 5819263 discloses a group management system which enables a coordinated consultation based on demographic information of an individual and also on the relationship of the individual with others. An analysis of these factors enables an advisor to provide overall financial planning.
  • US Patent specification 6151583 discloses a workflow management method for a workflow system which comprises storing in a table a number of information sets for defining workflows tracking the location of other information sets and ascertaining when the workflow has terminated.
  • WO 96/25717 discloses a financial planning system that can generate user defined assumptions.
  • the system includes modules to enable information to be entered for generating outputs for specific assumptions and means to generate financial statements from the assumptions.
  • WO 026843 Al discloses a method and system for evaluating financial plans by first defining personal information, accounts properties and opening balances and including items such as planned contributions, distributions and withdrawals. The performance of the investment is then calculated.
  • US patent specification 5832224 discloses an entity management system which includes a number of modules for interpreting and executing selected management commands and to carry out management functions responsive to various parameters.
  • the invention comprises a business management system to be implemented on a computer, the system comprising an integrated structure of strategic planning, business planning, finance, management information and reporting including the steps of: setting up key integration elements, developing a strategic vision and draft plan, delegating parts of the plan to specific locations for specific business plans of those locations, reviewing and refining the business plans, integrating with other information technology systems, updating the plans to take into account changed circumstances and reporting on specified locations and periods.
  • the step of setting up the key integration elements comprises the generation of a global settings screen display, a maintain/process/measures screen display and a maintain location settings display screen.
  • the global settings screen display is utilised to set up the structure and key systems integration aspects for the organisation.
  • the global settings screen display includes means to input one or more of the aspects of the structure of the organisation, of levels of reporting within the organisation, of strategic planning periods, of company locations, of result areas, of employee classes and of financial codes.
  • the maintain process/measures screen display includes fields to input data, and to enter measures relevant to the result area of the global settings screen display.
  • the maintain location settings screen includes means to input the organizational structure and to enter details of the geographical or other parameters of the locations.
  • the system includes the modules which enable the generation of a strategic business plan, an annual business plan and a reporting facility.
  • the strategic business plan includes screen displays of the formats of: position statement, environmental scan, business definitions, company vision, strategic direction, structure, and global reports. ,
  • the position statement display enables input of an overall introduction and executive summary of the organisation.
  • the environmental scan display includes a field to enable the assessment of the internal and external environment in which the organisation works.
  • the business definition display includes a field to define all aspects of the business of the organisation.
  • the company vision display includes a field to enable the input of statements of the proposed achievements of the organisation, including the ability to check the measures.
  • the strategic direction display includes a field to establish targets, budgets and key policies for each functional area of the organisation.
  • the structure display includes a field to enable the input of the present and future structure of the organisation.
  • the global reports display includes means to summarise key information of the organisation by results, by key activities and by finance.
  • the annual business plan module enables the setting up of a strategic business plan by year, by result area, by process and by location as appropriate.
  • the module includes the facility to provide screen displays of: Business planning,
  • the module includes additional screen displays of a project plan, a contingency worksheet and financial spread screens.
  • the business planning display is arranged to collect and summarise information from other displays, to enter target information and to make strategic direction information available.
  • the reporting facility is configured to report the results and progress against set targets, of projects and risk activities, of results and progress against budgets and cash flows and is capable of analysing and explaining variations from the targets, projects and budgets.
  • the invention also comprises a method of collating and storing a management system in a data base of a computer comprising providing display screens having fields enabling the input of data concerning the setting up of key integration elements, developing a strategic vision and draft plan, delegating parts of the plan to specific locations for specific business plans of those locations, reviewing and refining the business plans, integrating with other information technology systems, updating the plans to take into account changed circumstances and reporting on specified locations and periods and including means to generate reports based on the input data.
  • the system of the present invention is intended to be a complete business management system to integrate the entire management processes which can include such items as strategic and business planning, financial management, management information, reporting and review into a single seamless unit on a digital platform.
  • This integration is achieved by an initial set up of a framework of specifically designed screens for the management tasks including a unique linkage of the screens to achieve the required degree of connectivity, a wide range of tools and a unique manner of connecting high level strategy with operational results, activities and finance.
  • the purpose of this screen is to set up all the structure and key systems integration aspects for the whole organisation and can include options to enable the input of the structure of the organisation, levels of reporting within the organisation, strategic planning periods, company locations, result areas, employee classes and financial codes.
  • This screen which is subordinate to the 'results areas' screen above is utilised to set up the information system and "balanced scorecard", aspects for target setting and reporting.
  • the screen may include fields for the entry of result areas, the entry and recording of subordinate levels of the structure, processes and measures. Maintain Location Settings
  • This screen which is subordinate to the 'company locations' screen on the 'global settings' screen is used to set up the organizational structure and to details the geographical or other parameters of the locations.
  • the system comprises three major modules as illustrated below and has key relationships with two other organizational systems.
  • the strategic planning of the present system will provide a global plan for the whole organization. It will set the direction and resources needed to achieve that direction for the chosen strategic period.
  • the system will be the key document of the organization and will guide all activity and effort.
  • the strategic business plan is essentially the performance plan for a chief executive and as such is to be the responsibility of that person. The development or management of the plan can however be delegated to a business manager or to a person holding a similar position.
  • the initial strategic business plan can be developed at any time during the cycle and can be set up in the system using the current year as the base year .
  • the plan can be updated subsequently and extended each year in relation to the chosen planning cycle.
  • Preferably the update or extension will be as close as possible to the end of the planning year.
  • the Strategic Business Planning module includes uniquely designed screen formats to provide a single screen for each step in the process. These formats can then be followed and completed in the order that will ensure continuity and consistency. Preferably seven screens make up the strategic business plan as follows:
  • the strategic business plan is first completed in draft form and is released to locations to allow the business plans to be completed. After the plans from the locations are completed and approved the strategic business plan it iterated until finished and then printed in final form.
  • Position Statement screen is first completed in draft form and is released to locations to allow the business plans to be completed. After the plans from the locations are completed and approved the strategic business plan it iterated until finished and then printed in final form.
  • This screen is intended to provide an overall introduction and executive summary and may include fields for text entry in which a summary of the current financial and market position of the organization may be entered.
  • the screen may also include fields in which a summary of the priorities, plans and major risks of the organization may be entered.
  • the purpose of this screen is to assess the internal and external environment in which the organization works.
  • the screen may include fields for the input of various issues such as an assessment of the economic outlook, the likely future trend of the economic outlook and the conclusion to be drawn from that trend. Fields can also be provided for the input of information concerning the political and industrial outlook and the current and perceived strengths of the organisation.
  • the screen can include a field setting out the overall conclusion to be drawn from the stated issues.
  • This screen is intended to define all the aspects of the business of the organisation. It may include fields for the input of a mission statement, values, stakeholders and the core business of the organisation. Fields can also be provided for the input of text defining key stakeholders and their needs, for the input of data concerning target markets and the available products and services. A listing of products and services to be offered to the market and the availability dates of those products and services can also be provided.
  • This screen enables the input of a statement or statements of what the organisation wishes to achieve and provides the ability to check the measures. It can include fields to enter a main mission statement and subsidiary fields to enter mission statements for various departments such as marketing and management and also for subsidiaries. Strategic Direction Screen
  • This screen is to establish targets, budgets and key policies for each functional area of the whole organisation.
  • Various fields can be provided which can be accessed through tabs.
  • One field for instance can enable the entry of a vision statement for each functional area including indicative targets for measures.
  • Targets can also be included for the current and future years for items such as market share and for credit items such as revenue.
  • the screen can also include fields accessed through tabs for indicative budgets for the current and future years for processes and can include debit items such as the cost of market research, general marketing and direct sales.
  • a summary is also preferably provided of the difference between revenue and debit items to provide a total capital indicative budget.
  • a field or fields are also preferably provided to enter items such as strategic directions which can include an overall marketing strategy and market research. Additional fields can also be provided to enable the results entered on this screen with other result areas.
  • an interlink section will preferably be provided to maintain contact between functional areas together with a field or fields to enable other result areas that may be relevant to be displayed.
  • This screen is to display the present and future structure of the organisation and provision can be made to enable objects to be pasted from other screens to assemble a composite diagram or map of the structure of the organisation.
  • This screen preferably has a text and graphics ability to map an optimum structure for the strategic period.
  • This screen can consist of a number of pages and the purpose is to summarise all the key information for the whole organisation by results, by key activities and by finance.
  • the pages of this screen can display indicators and targets.
  • a typical page can be entitled easures and Targets' and can be used to summarise the results from one or more locations to provide a prospective financial summary resulting from the analysis.
  • Another page can display by way of a time line the due dates for reportable activities.
  • a yet further page can display the results as a financial summary and a financial spread summary from one or more locations, result areas and processes
  • the system also enables an annual business plan to be set up with the component parts of the strategic business plan by year, result area, process and location as appropriate.
  • the planning is preferably conducted by front line managers in locations and overseen by centrally based functional managers. It is preferably developed each year in conjunction with the strategic business plan and can be developed for a single or multiple year period. It is updated regularly according to the requirements of the organisation usually in quarterly periods with a major annual rollover and review.
  • a specific process for developing the annual business plan is completed for all locations. This plan may include input from the strategic business plan of the previous year and will set the results and targets including a revenue forecast for the period.
  • the system provides nine uniquely designed screens which preferably are: Business planning main screen
  • the purpose of this screen is to collect and summarise information from other entry screens, to enter target information and make strategic direction information available.
  • the screen can include separate windows or fields for Business strategy, Activity plan,
  • This main screen can include fields to select the result area and to include targets for aggregate measures which can include revenue and local measures which can include a result of the number of customers retained with the ability to forecast for future years.
  • the screen will provide the overall commentary for the data entered and explain the decisions and assumptions
  • This screen provides a facility to set targets in relation to the ket performance measures of the organisation.
  • Activity plan screen
  • This screen is used to describe a course of action for a particular process for the planning year and account for activities and costs.
  • This screen is used to summarise and reconcile the time allocated to personnel and can divide the employees into classes and analyse the activities of the personnel.
  • Indirect expenses screen The screen accounts for non activity related expenses, such as depreciation and includes fields to enable various expenses to be analysed and displayed.
  • This screen is intended to account for all revenue earned within the result areas and can include fields to enable a breakdown of revenue items to be entered from various categories.
  • the screen will account for expenditure on capital items which are not specifically attributed to activities.
  • the screen includes fields to enter non-activity capital items.
  • This screen which is subordinate to the activity plan screen will produce detailed plans for reportable future projects and can include fields to set out times for activities to be completed. This screen enables the plans to be integrated back to the activity plan. Contingency worksheet screen
  • This screen which is subordinate to the project plan screen will enable risks and contingencies for complex projects to be entered.
  • This screen is also provided to enable costs to be displayed for cash flow purposes and provides fields to enable a breakdown of these activities to be shown, for instance, on a monthly basis.
  • This screen which is independent of the main screen is provided to complete a cash flow forecast for the business unit and can be displayed on a single or multiple year basis.
  • the screen can also display budget information and enables various non-operating adjustments such as accruals to be entered.
  • the system also provides screens to enable reports to be printed on the achievement of results, activities and financial performance.
  • the reporting will fit into the overall system as follows:
  • the components are: Measure definitions, Reporting timetable and Main Report screen.
  • Each of the reports has provision for manual entry or IT entry and will provide for the display of actuals against targets and for the entry of assessment of progress and action needed to correct deficiencies.
  • the screen will define and clarify the measures and the reporting timetable for them and is required because measures often require clarification before they are workable and can provide realistic and reliable information. They are best completed when the measures are identified.
  • the screen can include fields which define the areas which can be automatically generated and provide fields for the manual entry of explanatory text including fields to indicate the reporting levels of the staff, the frequency of the reports, the reporting times and periods and historical information.
  • the screen will define the reporting requirements for activities and financials which have already been done for measures and provide the timing of entry, aggregation and presentation of information which is crucial to reliable reporting.
  • the screen may be accessed through the Global Setting Screen and contains details which are all exportable to a reporting calendar when the reports are complete.
  • the reportable activities reporting screen can include fields to select the reporting levels and the frequency of the reports including the reporting time and reporting period.
  • the screen can include a budget/cash flow reporting section to enable various parameters to be selected, such as the reporting level, the report frequency ⁇ the reporting time, period and historical information.
  • the main report screen will account for all the results, activities and finances identified in the business plan and will keep track of progress in terms of major results, activities and financials.
  • the screen will display separately reports on targets in the business plan, a report on the activities in the business plan, a report on finances and an analysis of the reports including the actions that have been and need to be taken and the responsibility of the various personnel. Reports can be broken down to cost centres, locations and result areas and progressively aggregated up to a global report for the whole organisation.
  • the Management system of the present invention can deal with: Single or multiple companies such as subsidiaries Single or multiple locations for instance branches of the same organization Single or multiple year planning and management Single or multiple scenarios (for instance best, expected, worst case) Rapid change -instant recalculation and update Any type of industry or business Any scale of business.
  • Speeds up planning Increases sharpness of strategy and planning and exposes quickly where profits are made and costs incurred.
  • the general features of integration include the ability to Develop or refine and balance company measures Establish a common company management language Review company structure and employee classes Review key system alignments and compatibility. Strategic Planning
  • the system can be used to
  • the system can be used to Set location and global targets for a single or a multiple of years
  • the system can be used to
  • the system includes the following features and tools:
  • Text and tables can be down loaded into the system from a variety or programs

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  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Strategic Management (AREA)
  • Human Resources & Organizations (AREA)
  • General Business, Economics & Management (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • Economics (AREA)
  • General Physics & Mathematics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Game Theory and Decision Science (AREA)
  • Educational Administration (AREA)
  • Development Economics (AREA)
  • Marketing (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

L'invention concerne un système de gestion commerciale intégré destiné à tourner sur un ordinateur présentant des modules d'intégration de tous les procédés de gestion. Le système comporte trois aspects clé, une planification stratégique, une planification commerciale/élaboration d'un budget et l'élaboration de rapports d'exploitation. On prévoit pour la configuration du système un écran de paramètres généraux, un écran comportant les mesures/le procédé de maintien et un écran comportant des paramètres d'emplacement de maintien. Par la suite, les écrans peuvent être utilisés pour saisir des données et du texte relatif aux trois aspects précités, pour être ensuite utilisés pour publier les rapports d'exploitation complets.
PCT/NZ2001/000272 2000-12-11 2001-12-07 Systeme de gestion commerciale integre WO2002048935A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU2002256550A AU2002256550A1 (en) 2000-12-11 2001-12-07 Integrated business management system

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
NZ508776 2000-12-11
NZ50877600 2000-12-11

Publications (1)

Publication Number Publication Date
WO2002048935A1 true WO2002048935A1 (fr) 2002-06-20

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PCT/NZ2001/000272 WO2002048935A1 (fr) 2000-12-11 2001-12-07 Systeme de gestion commerciale integre

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AU (1) AU2002256550A1 (fr)
WO (1) WO2002048935A1 (fr)

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8027845B2 (en) 2007-04-30 2011-09-27 International Business Machines Corporation Business enablement method and system
US8548840B2 (en) 2007-05-10 2013-10-01 International Business Machines Corporation Method and system for managing a strategic plan via defining and aligning strategic plan elements
CN113628023A (zh) * 2021-08-19 2021-11-09 北汽蓝谷信息技术有限公司 一种经营者自主分析决策的数字化经营管理方法及系统
CN114580590A (zh) * 2021-11-15 2022-06-03 天纺标检测认证股份有限公司 一种快速分配存取的报告管理方法

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WO2001052056A2 (fr) * 2000-01-14 2001-07-19 Saba Software, Inc. Procede et appareil destines a une plate-forme de systeme de gestion d'applications de gestion

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Publication number Priority date Publication date Assignee Title
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Cited By (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8027845B2 (en) 2007-04-30 2011-09-27 International Business Machines Corporation Business enablement method and system
US8032392B2 (en) 2007-04-30 2011-10-04 International Business Machines Corporation Business enablement system
US8548840B2 (en) 2007-05-10 2013-10-01 International Business Machines Corporation Method and system for managing a strategic plan via defining and aligning strategic plan elements
CN113628023A (zh) * 2021-08-19 2021-11-09 北汽蓝谷信息技术有限公司 一种经营者自主分析决策的数字化经营管理方法及系统
CN114580590A (zh) * 2021-11-15 2022-06-03 天纺标检测认证股份有限公司 一种快速分配存取的报告管理方法
CN114580590B (zh) * 2021-11-15 2023-07-04 天纺标检测认证股份有限公司 一种快速分配存取的报告管理方法

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