WO2002047366A2 - Identification amelioree de l'appelant - Google Patents

Identification amelioree de l'appelant Download PDF

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Publication number
WO2002047366A2
WO2002047366A2 PCT/US2001/044044 US0144044W WO0247366A2 WO 2002047366 A2 WO2002047366 A2 WO 2002047366A2 US 0144044 W US0144044 W US 0144044W WO 0247366 A2 WO0247366 A2 WO 0247366A2
Authority
WO
WIPO (PCT)
Prior art keywords
telephone
information
user
service provider
audio
Prior art date
Application number
PCT/US2001/044044
Other languages
English (en)
Other versions
WO2002047366A3 (fr
Inventor
Howard Bubb
Original Assignee
Intel Corporation
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Intel Corporation filed Critical Intel Corporation
Priority to AU2002237677A priority Critical patent/AU2002237677A1/en
Priority to EP01986481A priority patent/EP1342359A2/fr
Priority to CA002430916A priority patent/CA2430916A1/fr
Publication of WO2002047366A2 publication Critical patent/WO2002047366A2/fr
Publication of WO2002047366A3 publication Critical patent/WO2002047366A3/fr

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/66—Substation equipment, e.g. for use by subscribers with means for preventing unauthorised or fraudulent calling
    • H04M1/663—Preventing unauthorised calls to a telephone set
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/436—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/57—Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2242/00—Special services or facilities
    • H04M2242/22—Automatic class or number identification arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42034—Calling party identification service
    • H04M3/42042—Notifying the called party of information on the calling party
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42034—Calling party identification service
    • H04M3/42059—Making use of the calling party identifier

Definitions

  • This invention relates to telephony, and more particularly to an improved technique of . utilizing caller identification information in a telephone network.
  • Caller ID systems take advantage of the fact that between rings of a telephone, there is some idle time within which useful information can be sent.
  • the central office switch sends a signal to the called telephone, usually in between the first ring signal and the second ring signal, which identifies the calling party's telephone number.
  • the customer premises equipment (CPE) can then utilize this information in a variety of manners.
  • caller ID information is to display the calling telephone number on a small display either built into the called party's telephone equipment or located nearby.
  • the called party can determine the calling party's telephone number, and perhaps even who is calling, prior to answering the telephone.
  • caller ID apparatus after ascertaining the calling party's telephone number, will determine the name of the calling party via table look-up and display the name on a caller identification apparatus.
  • Figure 1 is an exemplary caller identification arrangement, with a service bureau apparatus, showing portions of the telephone network and the data network utilized with the invention as well;
  • Figure 2 shows a flow chart which can be utilized at a service bureau computer for implementing the present invention.
  • Figure 3 is a conceptual diagram of an exemplary apparatus of the present invention.
  • a caller ID apparatus which (i) automatically answers the telephone based upon the caller ID information, (ii) conveys information desired by a user, and (iii) then hangs up.
  • the answering of the telephone can be accomplished without any ring, but only for specific calling parties.
  • a service provider may be included in the predefined list of calling parties for which the telephone is answered. In this manner, when the service provider calls, the phone will automatically go off hook without ringing.
  • the service provider may have specified information, which it can download to the user through voice synthesis, without even ringing the telephone. Additionally, the service provider can be connected to a data network, and programmed to gather information based upon certain events (i.e.; stock prices, company announcements, etc.) In this manner, a user's telephone can announce critical events, without ringing, as these events occur, shortly thereafter, or perhaps at user defined intervals.
  • the events to be announced are user defined by a filter means, for example. The user specifies certain conditions which are to trigger notification. When the service provider obtains information indicating that those conditions are met, it may automatically announce the information to the user, over the telephone, without even causing the telephone to ring.
  • Figure 1 shows an exemplary system diagram of two networks and the component parts utilized in order to implement an exemplary embodiment of the present invention.
  • the arrangement of Figure 1 shows the public switched telephone network (PSTN) 101 and a data network 110, each connected to a plurality of users.
  • the data network 110 is connected to a service provider computer 102 as well as a stock market computer 108.
  • the connections between the data network 110 and computer 102 and 108 may use any of a variety of well-known techniques, but preferably use standard TCP/IP protocols.
  • PSTN 101 is shown as interconnecting a plurality of telephones and telephone terminals, several of which are shown.
  • Terminal 106 may be a modem for example.
  • Telephones 104, 105, and 107 are also shown, with an exemplary caller ID unit 111 shown as being connected to telephone terminal 107. It is noted that the caller ID unit 111 can be formed as an integrated unit with the telephone 107 to provide a voice terminal.
  • Service provider 102 includes a telephone connection 112 with a corresponding telephone number, as well as a data network connection 113. While the data network connection 113 may actually be a physical telephone dial up line, it is noted that the logical address of connection 113 is a data address on the data network, and the logical address of connection 112 is a telephone number.
  • the present invention is directed to a technique for automatically allowing an announcement to be made at a user's telephone terminal when particular events in which the user is interested occur. For example, consider a user who is interested in closely monitoring the price of a particular stock. The user would like to know if the particular stock has fallen below a certain value.
  • the user accesses the service provider via the touchtone telephone and telephone connection 112 or via his computer terminal over data network 110.
  • the Internet could easily be utilized as a technique for accessing service provider computer 102.
  • the user enters the particular stock quote in which he is interested, perhaps by typing in the stock exchange symbol for that company, as well as the particular price.
  • the user specifies that it is desired that he be notified should the stock price go below the specified value.
  • Various user interfaces for permitting the user to make such entry into service provider 102 will be apparent to those of ordinary skill in the art. For example, one could design a WINDOWS based system where the user clicks on particular company symbols, particular prices, as well as conditions such as "notify if below,” “notify if above,” etc.
  • a variety of templates can be designed for the user to enter such information and send it over the Internet to service provider 102, and the particular technique utilized is not critical.
  • the entire user interface may take place over the telephone, with Dual Tone Multi-Frequency (DTMF) signals being entered to specify stock symbols.
  • DTMF Dual Tone Multi-Frequency
  • a user may specify what items in which he is interested from any telephone.
  • the user may input the number to which the announcements should be directed, or the system could, by default, use the number from which the input is entered by ascertaining its called identification signal.
  • Service provider 102 is periodically or perhaps continuously in communication with stock market computer 108 over the data network 110. Numerous hardware and software arrangements for periodically accessing information from the computer over a data network such as the Internet are already in existence. If, for example, the information is on a web server, then the server can be accessed automatically and periodically at predetermined intervals. 5 Each time the relevant information is obtained from stock market computer 108, service provider 102 checks the user specified condition to determine if it is met. If so, connection 112 is utilized to call the user's telephone 107. Caller ID unit 111 determines that the calling party's telephone number is that of the service provider and causes an off hook condition at telephone 107, before the telephone rings. The automatic answering of the telephone prevents the phone from o ringing each time the information is to be announced.
  • caller ID is discussed, other information regarding the source and/or characteristics of an incoming call may be used. For example, if the incoming call involves
  • ISDN Integrated Services Digital Network
  • Internet telephony a variety of further information regarding the source may be available.
  • Digital protocols may include a plethora of information 5 regarding the calling party identity.
  • an exemplary caller ID box 111 delays the ring signal from o reaching telephone 107 until the caller ID is checked. If the caller ID indicates that the calling party is a service provider on a prestored list, then the telephone line is taken off hook and an announcement made, preferably through a speaker in Caller ID unit 111. Otherwise, the call is simply passed to telephone 111 as normal.
  • the called party's telephone equipment is promptly put back on hook after the announcement is complete. This can be accomplished by a variety of methods, including for example, having the service provider transmit a predetermined tone at the end of the message, and having the caller ID unit and/or called telephone recognize the tone as the hang up signal. Alternatively, the called party's telephone could simply hang up upon recognition of a silence period of a predetermined duration.
  • the user specifies in which information he is interested and when, several options exist for conveying the information when appropriate. For example, the user could specify that the service provider is to make an audible announcement of particular stock prices every two hours.
  • the user could specify that such quote is to be given only if stock prices vary by a predetermined amount.
  • Fig. 3 shows exemplary functional block diagram of an implementation of the Caller ID
  • Unit 111 to be utilized in the present invention The diagram of Fig. 3 includes interfaces 312, 314, and 330, and the processor 310.
  • the table 311 may be stored in memory in accordance with well- known techniques.
  • a compare processor which may be implemented as a general purpose microprocessor, examines the extracted identification information and compares it with values stored in a table 311. In performing such a comparison, standard table hook-up or binary search function may be utilized in order to locate within the table 311 the information extracted by the interface 330.
  • the extracted information would include simply the phone number of the calling party.
  • the calling party identification number may include a variety of other information such as name, location, status information, etc.
  • the compare processor 310 determines whether or not the extracted calling information is included within the table 311, the compare processor 310 then proceeds to process the call accordingly.
  • the compare processor may simply forward the call through telephone interface 312, so that the telephone 107 rings in a conventional manner.
  • the compare processor may also instruct the audio interface, a typical speaker, to announce the information being received during the telephone call. Thus, a service provider sending information would simply have the telephone answered and its information would be conveyed from an audio interface 314, without telephone 107 ever ringing.
  • table 311 may include specific parameters as to what should be done with various calls based upon the caller identification information. For example, in certain instances it may be desirable to both convey the telephone call through interface 312 to telephone 107, and to convey a separate message to an audio interface 314. Still another mode of operation would provide that a specific audio announcement is stored in table 311 for announcement to the user instead of a ring signal. Thus, if a call is received from a particular specified calling number, rather than the phone ring, an audio announcement is read out of table 311 and conveyed through audio interface 314. The announcement could be, for example, "We are about to announce today's Supreme Court decisions.” Thereafter, the caller ID unit 111 answers the telephone and the audio announcement is conveyed over line 320 and out of audio interface 314.

Abstract

L'invention concerne un système d'identification de l'appelant qui permet à l'utilisateur de déterminer certaines conditions (par exemple, les cours des actions) qui l'intéresse. Lorsque cette condition se réalise, une annonce par téléphone est automatiquement effectuée à l'attention de l'utilisateur, l'informant de la condition en question, de préférence, sans même que le téléphone ne sonne. Le module d'identification de l'appelant reconnaît l'appel entrant comme un appel venant d'un fournisseur de services qui fournit l'information souhaitée, et met automatiquement le téléphone en mode de décrochage pour permettre l'annonce.
PCT/US2001/044044 2000-12-07 2001-11-21 Identification amelioree de l'appelant WO2002047366A2 (fr)

Priority Applications (3)

Application Number Priority Date Filing Date Title
AU2002237677A AU2002237677A1 (en) 2000-12-07 2001-11-21 Improved caller identification
EP01986481A EP1342359A2 (fr) 2000-12-07 2001-11-21 Identification amelioree de l'appelant
CA002430916A CA2430916A1 (fr) 2000-12-07 2001-11-21 Identification amelioree de l'appelant

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US73220100A 2000-12-07 2000-12-07
US09/732,201 2000-12-07

Publications (2)

Publication Number Publication Date
WO2002047366A2 true WO2002047366A2 (fr) 2002-06-13
WO2002047366A3 WO2002047366A3 (fr) 2003-03-13

Family

ID=24942590

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2001/044044 WO2002047366A2 (fr) 2000-12-07 2001-11-21 Identification amelioree de l'appelant

Country Status (5)

Country Link
EP (1) EP1342359A2 (fr)
CN (1) CN1537381A (fr)
AU (1) AU2002237677A1 (fr)
CA (1) CA2430916A1 (fr)
WO (1) WO2002047366A2 (fr)

Families Citing this family (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101212714B (zh) * 2006-12-26 2010-10-27 光宝科技股份有限公司 利用响铃时间长短传递讯息的通讯方法及其装置与系统
US8849262B2 (en) * 2008-11-26 2014-09-30 Qualcomm Incorporated Disclosure of communication information
US8503424B2 (en) 2010-06-23 2013-08-06 Qualcomm Incorporated Apparatus and methods for managing operator information
CN103634748B (zh) * 2012-08-22 2017-06-20 百度在线网络技术（北京）有限公司 推送服务器、移动终端、消息推送系统及方法
CN103813031B (zh) 2014-02-18 2018-09-04 北京智谷睿拓技术服务有限公司 呼叫处理方法及装置

Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4554418A (en) * 1983-05-16 1985-11-19 Toy Frank C Information monitoring and notification method and apparatus
US4942616A (en) * 1985-09-09 1990-07-17 Thomas Linstroth Interactive synthesized speech quotation system for brokers
US5517557A (en) * 1990-04-04 1996-05-14 Matsushita Electric Industrial Co., Ltd. Facsimile apparatus with automatic telephone answering function
US5912950A (en) * 1996-01-30 1999-06-15 Dialogic Corporation Telephone network with normally off hook telephones
DE19938576A1 (de) * 1999-08-17 2000-03-16 Uli Hess Serversystem und Verfahren zur automatischen Bestimmung, Überwachung und Übermittlung von aktuellen Wertdaten individueller Portefeuilles

Family Cites Families (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5999526A (en) * 1996-11-26 1999-12-07 Lucent Technologies Inc. Method and apparatus for delivering data from an information provider using the public switched network

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4554418A (en) * 1983-05-16 1985-11-19 Toy Frank C Information monitoring and notification method and apparatus
US4942616A (en) * 1985-09-09 1990-07-17 Thomas Linstroth Interactive synthesized speech quotation system for brokers
US5517557A (en) * 1990-04-04 1996-05-14 Matsushita Electric Industrial Co., Ltd. Facsimile apparatus with automatic telephone answering function
US5912950A (en) * 1996-01-30 1999-06-15 Dialogic Corporation Telephone network with normally off hook telephones
DE19938576A1 (de) * 1999-08-17 2000-03-16 Uli Hess Serversystem und Verfahren zur automatischen Bestimmung, Überwachung und Übermittlung von aktuellen Wertdaten individueller Portefeuilles

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
See also references of EP1342359A2 *

Also Published As

Publication number Publication date
WO2002047366A3 (fr) 2003-03-13
AU2002237677A1 (en) 2002-06-18
CA2430916A1 (fr) 2002-06-13
CN1537381A (zh) 2004-10-13
EP1342359A2 (fr) 2003-09-10

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