WO2001078245A1 - Service d'envoi de messages courts ameliore - Google Patents

Service d'envoi de messages courts ameliore Download PDF

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Publication number
WO2001078245A1
WO2001078245A1 PCT/US2001/011419 US0111419W WO0178245A1 WO 2001078245 A1 WO2001078245 A1 WO 2001078245A1 US 0111419 W US0111419 W US 0111419W WO 0178245 A1 WO0178245 A1 WO 0178245A1
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WO
WIPO (PCT)
Prior art keywords
message
key
user input
command
destination
Prior art date
Application number
PCT/US2001/011419
Other languages
English (en)
Inventor
Tom North
Original Assignee
Tom North
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Tom North filed Critical Tom North
Priority to AU2001251452A priority Critical patent/AU2001251452A1/en
Publication of WO2001078245A1 publication Critical patent/WO2001078245A1/fr

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/26Devices for calling a subscriber
    • H04M1/27Devices whereby a plurality of signals may be stored simultaneously
    • H04M1/271Devices whereby a plurality of signals may be stored simultaneously controlled by voice recognition
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/26Speech to text systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/72Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72403User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
    • H04M1/7243User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages
    • H04M1/72436User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages for text messaging, e.g. short messaging services [SMS] or e-mails
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2250/00Details of telephonic subscriber devices
    • H04M2250/74Details of telephonic subscriber devices with voice recognition means

Definitions

  • the invention relates generally to the field of short message services.
  • the present invention relates to improved data and voice messaging services for mobile phone users.
  • SMS Short message services
  • Messages can be input to a mobile phone using voice recognition technology to recognize not only a destination name and a command (e.g., transmit the message) but also the message itself.
  • a mobile phone can receive and play such a message transmitted by another mobile phone or a website.
  • the messages are sent via SMS and contain embedded codes in addition to the text to allow the playback of voice or multimedia information.
  • the present invention operates on the simple principle that many of the messages that users set triggers for are known before they are sent and consequently a messages template can be preprogrammed into a user's mobile phone, other wireless mobile device, PC, and/or server to provide for both text and voice messaging.
  • Text to speech (TTS) technology can be used to concatenate variable data into the message.
  • the short messaging service contemplated by the present invention acts as a store- and-forward connectionless voice communicator providing more efficient, richer, and safer (when hands-free) communication of pre-programmed messages.
  • the service is connectionless, therefore, there is no waiting for a connection, and there is no unnecessary conversation.
  • Voice messages are preferred in many circumstances because voice is arguably the preferred or more natural way for people to communicate.
  • a user does not have to attempt to read a small output display device, such as those found on present day mobile phones.
  • the user does not have to type on the very small and limited keypad provided with a mobile phone.
  • the user is not distracted by attempts to read or manually scroll through messages displayed on an output device, which can be dangerous at times, for instance, while driving.
  • Figure 1 provides a block diagram representation of a user activating a mobile phone in accordance with an embodiment of the present invention.
  • Figure 2 provides a block diagram representation of alternative embodiments of the present invention.
  • Figure 3 provides a block diagram representation in which a user responds to a message in accordance with an embodiment of the present invention.
  • Figure 4 illustrates a flow chart for processing an alert message in accordance with an embodiment of the present invention.
  • Figure 5 provides a flow chart for an application as might be utilized by an embodiment of the present invention.
  • Figure 6 provides a flow chart for an application as might be utilized by an embodiment of the present invention.
  • Figure 7 provides a flow chart for an application as might be utilized by an embodiment of the present invention.
  • Figure 8 provides a flow chart for an application as might be utilized by an embodiment of the present invention.
  • Figure 9 illustrates a block diagram of a system architecture embodied in the present invention.
  • a network 100 is illustrated in which components of the present invention comprise a mobile phone 105, a short message service center (SMSC) 110, and, optionally, a website 115 or PC 120 with appropriate software that enables it to synchronize contacts, tasks and schedules with the short messaging service (SMS).
  • SMS short messaging service
  • the mobile phone 105 recognizes spoken or nonspoken electronic mail (email) messages and plays preprogrammed messages.
  • the mobile phone transmits encoded messages to and receives encoded messages from the SMSC 110 via the mobile phone carrier 125.
  • the mobile phone is programmed, for example, in a cradle coupled to PC 120 or wirelessly with PC 120, with voice and text for incoming and outgoing messages, associated Voice Recognition (VR) messages, VR templates for messages, names, VR templates for names, commands and VR templates for commands, and, optionally, multimedia effects.
  • VR Voice Recognition
  • the mobile phone plays incoming messages, concatenates message templates with TTS-spoken variable data (where present), recognizes outgoing VR messages, plays names, recognizes names, and recognizes and performs commands.
  • the Short Message Service Center (SMSC) The Short Message Service Center (SMSC)
  • the SMSC 110 transmits encoded messages received from appropriately equipped mobile phones, websites, email systems, and PCs, to mobile phone 105 via the mobile phone carrier 125.
  • the SMSC 110 also transmits encoded messages from the user's mobile phone 105 via an internetwork, e.g., the Internet 130, as email to the user's PC 120 or website 115.
  • the PC or website transmits email, faxes, or voice messages via the Internet 130 or telecommunications network 125 to PCs, faxes, pagers, phones, mobile phones, etc.
  • a user name is maintained, for example, in a look up table, and when a message is transmitted to the user, information regarding the device to which the message may be sent to the user is stored, as are attributes associated with the device, such as data rate, quality of service, etc., so that the message can be sent to one device versus another device depending on the type or nature of the message or user.
  • Integrating the present invention with a commercially available calendar/email program such as Microsoft Outlook, creates unified inbox and outbox; and can be utilized to contact a person multiple ways in priority. For example, if there is no answer at the person's office phone 135, the present invention then tries the person's pager 140, mobile phone 105 or sends an email message to the person.
  • the present invention contemplates playing outgoing messages with salutations, storing all name and message information to coordinate with a commercially available calendar/email program for synchronizing and downloading to a mobile phone.
  • outgoing Voice Recognition (VR) messages may be: "leaving work”; which is encoded in mobile phone 105 and transmitted via a proprietary or standard short message service, such as that provided with the Cellular Packet Data Protocol (CPDP), or MicroBurst, a SMS available from Aeris.net, of Campbell, California, and emailed to a PC which then plays an outgoing message like: "Hi, [Name], I am just leaving work and will be home in about 30 minutes. Can't wait to see you, Bill!
  • CPDP Cellular Packet Data Protocol
  • MicroBurst a SMS available from Aeris.net, of Campbell, California
  • a message is redirected to a PC or website that is enabled rather than sending messages directly to a mobile phone.
  • the enabled PC or website then encodes the message for transmission to a mobile phone embodied by the present invention.
  • Each user may have an individual website to assist other people in selecting the right message to be sent to play the correct voicemail on an appropriately enabled mobile phone.
  • Mobile phones send predefined electronic mail (email) messages that would otherwise require dictation / natural language capability.
  • email messages can be assigned to a button on the mobile phone for one button sending of common messages.
  • These messages can be sent to other enabled mobile phones, non-enabled mobile phones, or websites, for example, to request a service such as "where is the closest Italian restaurant?'
  • the mobile phone can play email which is included in encoded messages sent from the user's PC or website or other's participating mobile phones or websites.
  • All messages have text and voice so they can be listened to at, or read on a display associated with, a mobile phone and called or emailed from a PC.
  • Electronic mail is embedded in the header of a text SMS message.
  • a code designates which library is being used, what message/message template, and what data if any is to be concatenated into the message template. Since the embedded email will be ignored by standard mobile phones, that is, off the shelf mobile phones that are not enabled to recognize the email generated in accordance with the present invention, the email is invisible to such mobile phones, and the same message can be sent to either an enabled or non-enabled mobile phone.
  • the SMS protocol also includes the sender's phone number. Given the sender's phone number, the receiving mobile phone may lookup the sender's phone number in its electronic phonebook, include the sender in the message and reference the sender to the library selected.
  • Other techniques for embedding email include appending the coded information to the sender's mobile phone ID, using a combination of special codes, or concatenating the email message to the text message using binary data.
  • a number of standard messages may be utilized so that applications can be configured to assign a unique message number to each message.
  • This way for example, two mobile phone users can communicate with each other using email, such as user 1: "Running 30 minutes late", and user 2: “OK”.
  • Each user's phone is programmed in his own language for voice recognition and message identification, display, and playback.
  • the same message number on any programmed phone may have the same meaning no matter which language is used.
  • a user can program custom messages for individual requirements.
  • Messages can have text-to-speech (TTS)-spoken variable data embedded or concatenated within the message such as the flight number, gate number, and arrival time: "flight number 116 leaves from gate number B19 at 9:15 PM.”
  • TTS text-to-speech
  • Messages can also have embedded multimedia effects such as sounds, music, graphics and animations.
  • a mobile phone 105 configured with software and hardware to support an embodiment of the present invention recognizes the name and message input by a user via, for example, voice input.
  • the mobile phone 105 translates the message into voicemail with text and embedded codes that will enable a voice message in a destination mobile phone but the message can also be received as a standard SMS text message by any SMS enabled destination mobile phone.
  • an enabled destination mobile phone When an enabled destination mobile phone receives the voicemail, it recognizes the message template and sender, based on a list of names, commands and standard messages stored in the mobile phone. The mobile phone plays back the message at the user' s request, embedding the sender and any variable data spoken by TTS into the message modifying the voice output characteristics based on the parameters embedded in the encoded message. Each sender can configure those parameters to either be similar to the sender's voice or of whatever desirable characteristics the sender may choose.
  • email in accordance with the present invention includes text and voice commands
  • messages can be read or listened to at the destination mobile phone, whichever is more appropriate. For example, in a car, listening to a message via the mobile phone is more appropriate because it is less distracting and leaves hands and eyes free for driving. However, in a meeting, reading the message via an output display device embedded or associated with the mobile phone is more appropriate since it is less distracting to meeting participants.
  • Websites involved in mCommerce transactions and services may send email for notification and alerts as well as advertising. Examples are: flight delays, gate announcements, stock pricing, auction bids, traffic alerts, site specific advertising, other SMS enabled two way information services. Examples of such are illustrated in Figs. 5 through 8.
  • Message templates can come from a standard library, or can be programmed into the mobile phone 105 from a custom library that the user subscribes to when subscribing to a mCommerce service.
  • These libraries can be downloaded via an internet connection through a PC cradle or wirelessly. Therefore, if a phone receives a message utilizing a library that isn't currently loaded, it can request that library be downloaded prior to presenting the message to the user. For example, as a result of purchasing an airline ticket; a flight information library may be downloaded into the mobile phone so that itinerary updates and notices can be received. This download may occur wirelessly during the transaction or later during recharging of the mobile phone in a cradle connected via a PC to the Internet.
  • mobile phones can remotely control by coded messages the transmission of voice and/or text messages from a PC or server to an individual's or group's phones, mobile phones, faxes, email, pagers, etc.
  • the transmitting mobile phone maintains in a look up table indexed by destination name the devices to which a message may be transmitted to the destination name. Additionally, attributes and/or priority for the devices may be stored so as to select an appropriate device to which to send the message, or a sequence of devices to which to attempt to send the message until the message is successfully transmitted.
  • mobile phones can be controlled remotely to play preprogrammed standard or custom messages and initiate, where appropriate, a response.
  • Mobile phones use voice recognition technology to recognize not only commands, e.g., transmit, and names, e.g., another mobile phone user, but also messages, e.g., "will be 30 minutes late", to provide error-free message coding and transmission unlike voice recognition dictation software. Finally, by encoding the message transmission, costs are minimized.
  • the user's PC or website and enabled mobile phone synchronize their databases via wired or infrared (IR) connection in the recharging cradle at the user's PC for names, stocks, auctions, messages, flight information, appointments, etc.
  • IR infrared
  • a mobile phone user could activate his phone and say something like: “Tell my wife just leaving work”. Via voice recognition, “tell” represents a command, “my wife” represents a name, and “just leaving work” represents the message.
  • An encoded message is transmitted to the user's PC (or a voicemail server) to send a voice message to the phone number programmed for his wife in his voice explaining that he has just left work and expects to be home in one hour.
  • Other common messages would be: “running [15, 30, 45] minutes late”; "I received your message and will be back to you shortly”.
  • SMS messages could trigger messages such as: "Microsoft is up 2 points" or "Your flight is delayed 30 minutes”.
  • Scheduling/calendar/email software could trigger messages such as: "You have a meeting in 30 minutes with Bill Jones".
  • a user could track stock prices on a mobile phone and announce programmed alerts and respond to action requests.
  • a user could track auctions and respond to being outbid, for example.
  • a user activates a mobile phone. This could be accomplished by voice or speech command recognized by voice recognition (VR) features supported by the mobile phone, in which voice or speech input is synthesized and converted to a digital input signal, or by the user pressing a sequence of at least one key on a keypad for the mobile phone.
  • the input command may be one of a valid set of commands, for example, "schedule", “tell", “dial”, etc., as illustrated at HOa-llOe.
  • the mobile phone recognizes the input command at 110 as one of the valid commands in the set 110a- 1 lOe by searching for the input command in a look up table of valid commands in the memory of the mobile phone at 115.
  • the next step in the process differs depending on the nature of the command. For example, if the command validated by the search in the lookup table was "send message" 115b based on the command "tell", at 122, the process further parses the user voice input to determine a name associated with the command "tell", in order to determine where to send the message.
  • the voice input received at the mobile phone is compared to a list of names in a look up table in the memory of the mobile phone to identify a valid name. Once a valid name is identified, a destination associated with the name, e.g., a mobile phone number, web site address, pager number, etc., is obtained from the look up table.
  • the mobile phone identifies a message keyword or keyphrase in the voice or other form or user input and uses the keyword as an index at 1 0 to search a list of canned or preprogrammed messages in a table in a memory of the mobile phone, e.g., "will be 30 minutes late".
  • the name and message to be transmitted may be confirmed.
  • the search in look up tables in the memory of the mobile phone for valid name and message keyword is performed.
  • a message identifier consisting of the message number and library identifier is encoded in a short message service data packet and transmitted to the destination associated with the name.
  • the process of parsing and verifying the command, name and message keyword from the user input can be performed in any order, so that parsing of the input can be completed before verifying the input or not, and verifying the name, command and message keyword can occur in any order as well.
  • the mobile phone recognizes or identifies an input command as a valid command at 115, if the command validated by the search in the lookup table was "listen to message” 115e based on the command "listen", the mobile phone plays back any message queued at the mobile phone. Thereafter, the user can choose to delete 125, save 126 or respond 127 to the message. If, for example", the user wishes to respond to the message, the user provides input, e.g. "respond [sender] OK", or alternatively, "tell [sender] OK".
  • the process parses the user voice input to determine a name associated with the command "respond", in order to determine where to send the message, and compare the name input by the user to the name of the sender of the message listened to by the user.
  • the voice input received at the mobile phone is compared to a list of names in a look up table in the memory of the mobile phone to identify a valid name.
  • a destination associated with the name e.g., a mobile phone number, web site address, pager number, etc., is obtained from the look up table.
  • multiple destinations are provided, and an encoded message sent to each of the destinations in turn, according to a user-defined priority scheme, in the event the message is not acknowledged in a predetermined time frame.
  • the mobile phone identifies a message keyword in the voice or other form or user input and uses the keyword as an index at 130 to search a list of canned or preprogrammed messages in a table in a memory of the mobile phone, e.g., "OK".
  • a message is encoded in a short message service data packet and transmitted to the destination associated with the name.
  • Subscriber phone feature maintenance is also performed using the embedded codes in an SMS message.
  • the subscriber's payment record is maintained on a server.
  • the server can initiate a message via the internet and through the SMSC to the user's mobile phone that not only confirms that the service has been terminated but also includes embedded codes that the software on the user's phone recognizes and as a result is disabled.
  • the software can be re-enabled or partially enabled or disabled such as for demo purposes or if a subset of features is desired.
  • a 3 second command transmitted in accordance with an embodiment of the present invention can send an error-free 30 second voice or text message.
  • the present invention provides for hands-free operation in automobiles for messaging as well as call answer/placement.
  • a mobile phone can be programmed to remotely control virtually anything. Or, it can be programmed so a message is enhanced by running virtually any application.
  • Voice messages can be left in your voice, rather than a preprogrammed voice.
  • Stock service targeted to maintain selected stock pricing, provide programmed alerts, and enable response.
  • a mobile phone 105 is configured to store, for example, 100 commands, 100 names, and 100 messages. The messages are for play back at the mobile phone.
  • the commands and names are voice recognition enabled. Each is limited to three seconds.
  • the mobile phone requires approximately 1MB extra of memory, such as Flash EPROM or other types of appropriate memory.
  • the VR templates take up approximately 40KB and are included in the 1MB estimate.
  • the mobile phone has commercially available speaker dependent- and speaker independent-voice recognition (VR) hardware and software.
  • Software implementing an embodiment of the present invention operates in conjunction with a schedule/email program, such as Microsoft's Outlook program.
  • the software stores the name and voice recognition templates with the names in Outlook Contacts.
  • the software enables Outlook to convert coded email messages into transmitted voice or text messages.
  • the software enables Outlook to convert incoming messages into coded messages to transmit to the mobile phone.
  • Outlook sends the message(s) to name(s) in prioritized fashion by email, phone, pager, fax, etc. Messages are preprogrammed in text and voice in both .the mobile phone and PC. Hands- free call initiation and answering using programmed names and associated numbers is an integral part of the service contemplated by the present invention.
  • Flight Information There are categories for names such as: flight number, stock, auction, etc. By designating a name to be a category, then actions relating to that category take place when the mobile phone receives a message assigned to the name. In other words, the message takes on a new meaning, as discussed below: Flight Information
  • a flight number can be considered a name.
  • a flight number gets a message that is, when a message is transmitted with a destination name of the flight number, that message may either be a schedule update or a gate number indication instead of referring to one of the other numbered messages.
  • a calendar resides on a PC, and can send a message to a mobile phone to alert, for example, a user about an upcoming meeting.
  • a meeting can be scheduled from a mobile phone using VR to send a command like "schedule meeting with Bill Smith at 3:00PM Tuesday [this, next, in 3, etc.] week(s)."
  • the calendar can manage meeting requests, for example, check for a conflict; and if no conflict exists, send a voicemail meeting request to the mobile phone and receive a confirmation response from the mobile phone.
  • the calendar can schedule meetings initiated by a user on a mobile phone even with groups.
  • Stocks/ Auctions are synchronized at the PC, updated in increments defined by the user with alerts defined by the user.
  • An alert can be a value or a movement.
  • New stocks/auctions can be added via SMS.
  • a mobile phone calculates stock/auction price based on alerts and can show/tell the value. Price accuracy is provided for even when the phone is turned off because the system maintains acknowledgement of message receipt so the message can be resent if the mobile phone is turned off. Alerts can be responded to with a variety of appropriate commands such as buy, sell, and rebid.

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  • Engineering & Computer Science (AREA)
  • Human Computer Interaction (AREA)
  • Signal Processing (AREA)
  • Acoustics & Sound (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Physics & Mathematics (AREA)
  • Health & Medical Sciences (AREA)
  • Multimedia (AREA)
  • Business, Economics & Management (AREA)
  • General Business, Economics & Management (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Computational Linguistics (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Telephonic Communication Services (AREA)

Abstract

L'utilisateur de cette invention produit une entrée vocale comprenant une instruction, un nom et une clé de message. L'instruction, le nom et la clé de message sont identifiés et, si l'instruction indique un message à transmettre (110b), un message est produit en vue de sa transmission, sur la base de la clé de message (115b), une destination pour le message est produite sur la base du nom (122) et le message est transmis à cette destination (136).
PCT/US2001/011419 2000-04-06 2001-04-06 Service d'envoi de messages courts ameliore WO2001078245A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU2001251452A AU2001251452A1 (en) 2000-04-06 2001-04-06 Improved short message service

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
US19558900P 2000-04-06 2000-04-06
US60/195,589 2000-04-06
US22756300P 2000-08-23 2000-08-23
US60/227,563 2000-08-23

Publications (1)

Publication Number Publication Date
WO2001078245A1 true WO2001078245A1 (fr) 2001-10-18

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AU (1) AU2001251452A1 (fr)
WO (1) WO2001078245A1 (fr)

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1324314A1 (fr) * 2001-12-12 2003-07-02 Siemens Aktiengesellschaft Système pour la reconnaissance de la parole et méthode d'opération d'un tel système
WO2005027482A1 (fr) * 2003-09-11 2005-03-24 Voice Signal Technologies, Inc. Messagerie textuelle par reconnaissance de locutions
WO2005106847A2 (fr) * 2004-04-29 2005-11-10 Volkswagen Ag Procede et dispositif permettant un acces acoustique a un ordinateur d'application

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5632002A (en) * 1992-12-28 1997-05-20 Kabushiki Kaisha Toshiba Speech recognition interface system suitable for window systems and speech mail systems
US5687220A (en) * 1994-10-31 1997-11-11 Worldvoice Inc. Telephonic voice message transmission control method
US5797124A (en) * 1996-05-30 1998-08-18 Intervoice Limited Partnership Voice-controlled voice mail having random-order message retrieval based on played spoken identifier list

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5632002A (en) * 1992-12-28 1997-05-20 Kabushiki Kaisha Toshiba Speech recognition interface system suitable for window systems and speech mail systems
US5687220A (en) * 1994-10-31 1997-11-11 Worldvoice Inc. Telephonic voice message transmission control method
US5797124A (en) * 1996-05-30 1998-08-18 Intervoice Limited Partnership Voice-controlled voice mail having random-order message retrieval based on played spoken identifier list

Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1324314A1 (fr) * 2001-12-12 2003-07-02 Siemens Aktiengesellschaft Système pour la reconnaissance de la parole et méthode d'opération d'un tel système
US7243070B2 (en) 2001-12-12 2007-07-10 Siemens Aktiengesellschaft Speech recognition system and method for operating same
WO2005027482A1 (fr) * 2003-09-11 2005-03-24 Voice Signal Technologies, Inc. Messagerie textuelle par reconnaissance de locutions
WO2005106847A2 (fr) * 2004-04-29 2005-11-10 Volkswagen Ag Procede et dispositif permettant un acces acoustique a un ordinateur d'application
WO2005106847A3 (fr) * 2004-04-29 2006-03-16 Volkswagen Ag Procede et dispositif permettant un acces acoustique a un ordinateur d'application

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