WO2000031950A1 - Interactive voice personal and live connection telephone messaging system - Google Patents
Interactive voice personal and live connection telephone messaging system Download PDFInfo
- Publication number
- WO2000031950A1 WO2000031950A1 PCT/CA1999/001128 CA9901128W WO0031950A1 WO 2000031950 A1 WO2000031950 A1 WO 2000031950A1 CA 9901128 W CA9901128 W CA 9901128W WO 0031950 A1 WO0031950 A1 WO 0031950A1
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- live connection
- connection system
- browser
- voice
- live
- Prior art date
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/58—Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42008—Systems for anonymous communication between parties, e.g. by use of disposal contact identifiers
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/533—Voice mail systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
Definitions
- the invention relates to telephone voice personal advertisements and telephone dating services.
- live connection system callers record a greeting when entering the system, and then browse through the greetings of other callers presently on the system. If a caller wishes to make a live connection with a party associated with a particular recorded greeting, then a request is made through the system, and if the target party consents to the connection after listening to the callers greeting, a live connection is made. Callers are charged by the minute to credit card or through use of a 1-900 number.
- This system has the advantage that all parties remain anonymous, and the system can charge customers for all the time they spend on the system. See also Solomon et al. U.S. Pat. Nos. 4,878,239, 4,847,890, 5,058,152 and 5,361,295 which describe similar telephone systems which permit anonymous meeting.
- the present invention therefore provides a method of interconnecting a "voice personal system” and a "live connection system” which would alert the voice personals "browser” of the presence of potential live connections and transfer the browser to the live connection system.
- the user of the "live connection system” similarly can be switched to the voice personals system to leave a temporary mailbox.
- Fig. 1 is a schematic diagram illustrating the invention
- Fig. 2 is a block diagram illustrating the method of the invention.
- a voice personals telephone system 10 has a number of users 14, some of whom are male (designated "M") and some of whom are female (designated "F") actively browsing voice mail messages or advertisements on its voice mail storage at any given time.
- the voice personals system 10 has identified whether a given caller is male or female.
- a live connection system 12 is operating with a number of male and female users 16 making live anonymous connections over telephone lines 20.
- Each browser 14 occupies a telephone access line 18 to the voice personals system. At various points during the browser's activities, the browser is alerted by an updated recorded voice message of the existence of the live connection system 12, and the number of users currently on the live connection system 12.
- the woman For female browsers, the woman is notified of the number of male users on the live connection system, and in some cases the fact that entry into the live connection system is free for females.
- the man For male browsers, the man is notified of the number of female users on the live connection system and the cost of entering the live connection system. This could be done at an appropriate time when the browser is being prompted to select an ad to browse, or when picking up messages from a voice mail box, or when completing the recording of an ad.
- the browser is invited to switch to the live connection system by touching a particular key. For example, a recorded message would prompt the browser "If you wish to transfer to the "live one-on-one" line, press '8'" .
- a browser is alerted by a recorded message when browsing an ad of a person on the voice personals system that that person is currently on the live connection system, if that is the case, and is invited to switch to the live connection system by touching a telephone key.
- the voice personals system picks up an outside line, dials the live connection system and enables a call transfer through the Centrex system.
- the Centrex system of the public telephone system picks up an outside line and causes the female browser's call to be transferred from the voice personals line to the live connection system line by a Centrex transfer and the initial line is dropped. This frees up an incoming line to the voice personals system 10.
- the voice personals system provides information over modem to the live connection system to identify the source and sex of the caller.
- the call would be transferred by the telephone exchange of the voice personals system 10, although this would not result in the freeing-up of a line.
- the female browser Upon entering the live connection system, the female browser then becomes treated as any other female user on the live connection system. If the option to switch is selected, and the browser is male, the browser is prompted to provide his account number for the live connection system, and if he has no account, his credit card information is taken. The call is then transferred to the live connection system 12 as in the case of a female, except that the male user is billed for time on the live connection system.
- the call is transferred to the live connection system by a conference bridge so that the billing remains on the same 1-900 number.
- the 1-900 call simply continues until complete without call transfer.
- Information concerning the number of users and identity of the users on the live connection system is transferred to the voice personal system computer either by direct connection via network or modem connection, or via a TCIP connection on the Internet. In either case a program constantly updates the voice personals system of the status of the live connection system.
- callers 16 using the live connection system 12 may be invited to set up a temporary mail box on the voice personals system, to increase their chances of attracting an appropriate live connection. If such option is selected, the caller 16 is transferred to the voice personal system to complete a temporary voice mail message, following which the caller is prompted to transfer back to the live connection system. Callers may also leave live messages as to the date and time they may be available for other callers to speak to them live.
- telephone system such should be read as either the conventional centrally switched public telephone system, or an Internet-based telephone system, or a combination of both. For example users of the disclosed system may make voice communications over the Internet as well as conventional telephone lines.
- Both the voice personals and live connection system software may be resident on the same computer, in which case the transfers may be done internally without using the telephone system or Centrex or other means.
- a caller may wish to request a connection with another user of the voice personals via the live connection system but only on a one-to-one basis. In that event, the caller would listen to a voice personals message and be alerted that the person they had just listened to is available for live "one-on-one chatting" via the system, and to the time and date at which the person is available to accept calls, for example, Monday to Friday from 7 p.m. to 8 p.m. The receiving caller would already have incorporated this information into the voice personals message.
- the caller would then dial the system at the appropriate time.
- the system calls the receiving caller and tells the receiving caller of a potential chat caller on one line.
- the receiving party After listening to a short message greeting which had just been recorded by the caller, the receiving party has the opportunity to accept that call or reject the call by pressing a key on his or her touchtone telephone.
- the call is terminated after a period of time following a recorded message alerting the caller and receiving party that the call has been limited to a certain length of time.
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Telephonic Communication Services (AREA)
Abstract
Description
Claims
Priority Applications (5)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
AU13690/00A AU1369000A (en) | 1998-11-25 | 1999-11-24 | Interactive voice personal and live connection telephone messaging system |
EP99972818A EP1131939A1 (en) | 1998-11-25 | 1999-11-24 | Interactive voice personal and live connection telephone messaging system |
CA002336761A CA2336761A1 (en) | 1998-11-25 | 1999-11-24 | Interactive voice personal and live connection telephone messaging system |
US09/743,252 US6421433B1 (en) | 1998-11-25 | 1999-12-24 | Interactive voice personal and live connection telephone messaging system |
HK02101873.8A HK1041581A1 (en) | 1998-11-25 | 2002-03-12 | Interactive voice personal and live connection telephone messaging system |
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US11004298P | 1998-11-25 | 1998-11-25 | |
US60/110,042 | 1998-11-25 |
Publications (1)
Publication Number | Publication Date |
---|---|
WO2000031950A1 true WO2000031950A1 (en) | 2000-06-02 |
Family
ID=22330925
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/CA1999/001128 WO2000031950A1 (en) | 1998-11-25 | 1999-11-24 | Interactive voice personal and live connection telephone messaging system |
Country Status (6)
Country | Link |
---|---|
US (1) | US6421433B1 (en) |
EP (1) | EP1131939A1 (en) |
AU (1) | AU1369000A (en) |
CA (1) | CA2336761A1 (en) |
HK (1) | HK1041581A1 (en) |
WO (1) | WO2000031950A1 (en) |
Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
EP2683149A1 (en) * | 2012-07-04 | 2014-01-08 | Lingwar AB | A method of telephone and web-based voice communication, and a voice communication system |
Families Citing this family (14)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US7158621B2 (en) * | 2002-04-20 | 2007-01-02 | Bayne Anthony J | Pre-paid calling and voice messaging services for inmates |
CN1759383A (en) * | 2003-01-09 | 2006-04-12 | 雅虎公司 | Voice and video greeting system for personal advertisement and method |
US7936861B2 (en) | 2004-07-23 | 2011-05-03 | At&T Intellectual Property I, L.P. | Announcement system and method of use |
US7580837B2 (en) | 2004-08-12 | 2009-08-25 | At&T Intellectual Property I, L.P. | System and method for targeted tuning module of a speech recognition system |
US7242751B2 (en) | 2004-12-06 | 2007-07-10 | Sbc Knowledge Ventures, L.P. | System and method for speech recognition-enabled automatic call routing |
US7864942B2 (en) * | 2004-12-06 | 2011-01-04 | At&T Intellectual Property I, L.P. | System and method for routing calls |
US7751551B2 (en) | 2005-01-10 | 2010-07-06 | At&T Intellectual Property I, L.P. | System and method for speech-enabled call routing |
US7450698B2 (en) | 2005-01-14 | 2008-11-11 | At&T Intellectual Property 1, L.P. | System and method of utilizing a hybrid semantic model for speech recognition |
US7627096B2 (en) | 2005-01-14 | 2009-12-01 | At&T Intellectual Property I, L.P. | System and method for independently recognizing and selecting actions and objects in a speech recognition system |
US7627109B2 (en) | 2005-02-04 | 2009-12-01 | At&T Intellectual Property I, Lp | Call center system for multiple transaction selections |
US7657020B2 (en) | 2005-06-03 | 2010-02-02 | At&T Intellectual Property I, Lp | Call routing system and method of using the same |
US20070271110A1 (en) * | 2006-05-22 | 2007-11-22 | Utbk, Inc. | Systems and methods to connect customers and marketers |
US20070271138A1 (en) * | 2006-05-22 | 2007-11-22 | Utbk, Inc. | Systems and methods to connect marketing participants and marketers |
US8588401B2 (en) * | 2011-08-23 | 2013-11-19 | Genesys Telecommunications Laboratories, Inc. | Method for automated handling of outbound contacts requiring assured connection to a live agent |
Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
EP0342314A2 (en) * | 1988-05-19 | 1989-11-23 | The Telephone Connection | Anonymous interactive telephone system with expanded outward calling features |
WO1991009483A1 (en) * | 1989-12-12 | 1991-06-27 | The Telephone Connection | Anonymous interactive telephone system having direct connect feature |
Family Cites Families (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5818836A (en) * | 1995-08-09 | 1998-10-06 | Duval; Stephen C. | Method and apparatus for anonymous voice communication using an online data service |
US6282515B1 (en) * | 1996-11-08 | 2001-08-28 | Gregory J. Speicher | Integrated audiotext-internet personal ad services |
US5978467A (en) * | 1997-04-11 | 1999-11-02 | Walker Asset Management Limited Partnership | Method and apparatus for enabling interaction between callers with calls positioned in a queue |
-
1999
- 1999-11-24 AU AU13690/00A patent/AU1369000A/en not_active Abandoned
- 1999-11-24 EP EP99972818A patent/EP1131939A1/en not_active Withdrawn
- 1999-11-24 WO PCT/CA1999/001128 patent/WO2000031950A1/en not_active Application Discontinuation
- 1999-11-24 CA CA002336761A patent/CA2336761A1/en not_active Abandoned
- 1999-12-24 US US09/743,252 patent/US6421433B1/en not_active Expired - Fee Related
-
2002
- 2002-03-12 HK HK02101873.8A patent/HK1041581A1/en unknown
Patent Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
EP0342314A2 (en) * | 1988-05-19 | 1989-11-23 | The Telephone Connection | Anonymous interactive telephone system with expanded outward calling features |
WO1991009483A1 (en) * | 1989-12-12 | 1991-06-27 | The Telephone Connection | Anonymous interactive telephone system having direct connect feature |
Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
EP2683149A1 (en) * | 2012-07-04 | 2014-01-08 | Lingwar AB | A method of telephone and web-based voice communication, and a voice communication system |
Also Published As
Publication number | Publication date |
---|---|
CA2336761A1 (en) | 2000-06-02 |
US6421433B1 (en) | 2002-07-16 |
EP1131939A1 (en) | 2001-09-12 |
HK1041581A1 (en) | 2002-07-12 |
AU1369000A (en) | 2000-06-13 |
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