US20060074840A1 - System and method for tracking print job status - Google Patents

System and method for tracking print job status Download PDF

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Publication number
US20060074840A1
US20060074840A1 US10/949,043 US94904304A US2006074840A1 US 20060074840 A1 US20060074840 A1 US 20060074840A1 US 94904304 A US94904304 A US 94904304A US 2006074840 A1 US2006074840 A1 US 2006074840A1
Authority
US
United States
Prior art keywords
electronic document
peripheral device
status
data
submitted
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
US10/949,043
Other languages
English (en)
Inventor
Fabio Gava
Kenneth Stephenson
Mustafa Seifi
Marianne Kodimer
Harpreet Singh
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Toshiba Corp
Toshiba TEC Corp
Original Assignee
Toshiba Corp
Toshiba TEC Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Toshiba Corp, Toshiba TEC Corp filed Critical Toshiba Corp
Priority to US10/949,043 priority Critical patent/US20060074840A1/en
Assigned to TOSHIBA TEC KABUSHIKI KAISHA, TOSHIBA CORPORATION reassignment TOSHIBA TEC KABUSHIKI KAISHA ASSIGNMENT OF ASSIGNORS INTEREST (SEE DOCUMENT FOR DETAILS). Assignors: GAVA, FABIO M., KODIMER, MARIANNE, SINGH, HARPREET, STEPHENSON, KENNETH, SEIFI, MUSTAFA
Priority to CNA2005101055159A priority patent/CN1776725A/zh
Priority to JP2005276997A priority patent/JP2006094525A/ja
Publication of US20060074840A1 publication Critical patent/US20060074840A1/en
Priority to US12/185,646 priority patent/US20080306902A1/en
Abandoned legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/12—Digital output to print unit, e.g. line printer, chain printer
    • G06F3/1201—Dedicated interfaces to print systems
    • G06F3/1223—Dedicated interfaces to print systems specifically adapted to use a particular technique
    • G06F3/1237—Print job management
    • G06F3/1259—Print job monitoring, e.g. job status
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/12—Digital output to print unit, e.g. line printer, chain printer
    • G06F3/1201—Dedicated interfaces to print systems
    • G06F3/1202—Dedicated interfaces to print systems specifically adapted to achieve a particular effect
    • G06F3/1203—Improving or facilitating administration, e.g. print management
    • G06F3/1207—Improving or facilitating administration, e.g. print management resulting in the user being informed about print result after a job submission
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/12—Digital output to print unit, e.g. line printer, chain printer
    • G06F3/1201—Dedicated interfaces to print systems
    • G06F3/1223—Dedicated interfaces to print systems specifically adapted to use a particular technique
    • G06F3/1237—Print job management
    • G06F3/1268—Job submission, e.g. submitting print job order or request not the print data itself
    • G06F3/1272—Digital storefront, e.g. e-ordering, web2print, submitting a job from a remote submission screen
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/12—Digital output to print unit, e.g. line printer, chain printer
    • G06F3/1201—Dedicated interfaces to print systems
    • G06F3/1278—Dedicated interfaces to print systems specifically adapted to adopt a particular infrastructure
    • G06F3/1285—Remote printer device, e.g. being remote from client or server
    • G06F3/1287—Remote printer device, e.g. being remote from client or server via internet

Definitions

  • This invention is directed to a system and method for tracking the status of document processing services. More particularly, this invention is directed to a system and method to allow users to access and track the job status of a data peripheral device via a web portal.
  • a system and method to allow users to access and track the job status of a data peripheral device via a web portal to allow users to access and track the job status of a data peripheral device via a web portal.
  • a method for providing the status of a submitted electronic document on a data peripheral device receives data representing an electronic document and a request to perform a service on the electronic document.
  • the data peripheral device then processes the received electronic document according to the type of service requested.
  • the data peripheral device stores data representing the status of the electronic document during each step of the processing.
  • An associated user then submits a request to the data peripheral device for a status update on one of the electronic documents being processed by the device.
  • the data peripheral device retrieves from storage data representing the status of the electronic document. This status information is then transmitted from the data peripheral device to the user over a computer network.
  • the method includes the step of displaying to an authenticated user a list of recently submitted electronic documents. The user then selects one of the electronic documents from the list. The data peripheral device then displays, via the computer network, the status of the selected electronic document.
  • a system for providing the status of a submitted electronic document on a data peripheral device includes means adapted for receiving, on the data peripheral device, data representing an electronic document.
  • the system further includes means adapted for processing the electronic document according to the requested service and means adapted for storing, in associated data storage, each step of the processing of the electronic document performed by the data peripheral device.
  • the system also includes means adapted for receiving, from an associated user, a request for the status of the processing of the electronic document and means adapted for retrieving, by the data peripheral device, data representing the status of the electronic document.
  • the system further includes means adapted for communicating the status data of the requested electronic document from the data peripheral device to the associated user over a computer network.
  • the system includes means adapted for displaying to an authenticated user, a list of recently submitted electronic documents. Means adapted for selecting is used by the authenticated user, to select an electronic document from the list of recent electronic documents. The system then uses means adapted for displaying to the associated user the status of the selected electronic document.
  • FIG. 1 is a diagram illustrating a system for providing document status information to users over a computer network according to the present invention
  • FIG. 2 is a flowchart of one embodiment for storing status information of service requests received over a computer network
  • FIG. 3 is flowchart of one embodiment for presenting status information to users over a computer network according to the present invention.
  • FIG. 4 is a sample template for selecting the electronic document file for status query.
  • the present invention is directed to a system and method for providing status information of service requests to users over a web-based system.
  • a diagram illustrating the system 100 is shown in FIG. 1 .
  • a mobile user is provided access to a multifunctional peripheral device 102 in a non-office environment, such as an airport lounge, hotel or business center. Other non-office environment locations include, but are not limited to, university campuses, conference centers, libraries, and hotels.
  • the user accesses the multifunctional peripheral device 102 via a computer or other suitable interface 104 via a suitable communication link 110 , such as the Internet.
  • the user uses at the computer 104 a web-portal that enables the user to access the multifunctional peripheral device 102 and submit service requests or retrieve status information.
  • the multifunctional peripheral is connected to an associated controller 106 via a suitable communication link 108 .
  • the controller includes an associated storage medium 112 for storing status information corresponding to the multiple service requests received by the multifunctional peripheral device 102 .
  • the user is then provided with information about the status of the service requests.
  • the information is provided in any suitable manner known in the art.
  • the information is suitably provided by way of a user interface associated with the multifunctional peripheral device or documentation provided related thereto.
  • the services provided to the user are those typically provided by multifunctional peripheral devices and associated software.
  • the system allows the user to generate image data, such as by scanning a document, transmit the image data via the Internet to the multifunctional peripheral device 102 and then to store the status of the processing of the image data in storage medium 112 for a predetermined time.
  • FIG. 2 illustrates the method by which the multifunctional peripheral device 102 collects and stores status information corresponding to service requests it receives.
  • the flowchart 200 illustrates the method of collecting and storing status information corresponding to facsimile, printing and storage requests. It will be appreciated by those skilled in the art that other suitable services known in the art capable of being performed by a multifunctional peripheral device are equally employable by the subject invention.
  • the multifunctional peripheral device 102 receives an electronic document file in any suitable format, as is well-known in the art. It will be understood by those skilled in the art that the format of the submitted document file is dependent upon the application that generated the file and the subject invention is capable of handling a variety of file formats.
  • the multifunctional peripheral device 102 logs the receipt of the submitted electronic document file in a central status database.
  • the central status database is any database format known in the art. In the preferred embodiment, the central status database is located on the storage medium 112 communicatively coupled to the controller 106 and/or the multifunctional peripheral device 102 .
  • the multifunctional peripheral device 102 After receiving the electronic document file, the multifunctional peripheral device 102 waits for the user to select a service to be performed on the file at step 206 . It will be appreciated by those skilled in the art that for explanatory purposes, the flowchart 200 illustrates three services offered by the multifunctional peripheral device 102 . The skilled artisan will understand that other services are capable of being offered by the multifunctional peripheral device 102 without departing from the scope of the subject invention.
  • the multifunctional peripheral device 102 Upon determining the requested service, the multifunctional peripheral device 102 updates the status information corresponding to the electronic document file in the central status database at step 208 .
  • the user is queried for the storage destination at step 212 .
  • the electronic document file is then stored in the designated location at step 214 .
  • the multifunctional peripheral device 102 then updates the status information corresponding to the electronic document file in the central status database at step 216 .
  • the multifunctional peripheral device 102 When the selected service is determined to be the printing of the electronic document file at step 218 , the multifunctional peripheral device 102 renders the document file into a format capable of being recognized by the multifunctional peripheral device's 102 printer engine at step 220 .
  • the controller 106 of the multifunctional peripheral device 102 performs the rendering process of the print request at step 220 .
  • the rendering of image data into a format suitable for printing is capable of being performed by the user's computer 104 prior to the receipt of the electronic document file by the multifunctional peripheral device 102 .
  • the skilled artisan will appreciate that such performance by the computer 104 would preclude the necessity of rendering the image data of the electronic document file by the controller 106 and/or the multifunctional peripheral device 102 .
  • the subject invention is adaptable to updating the status of the electronic document file to reflect the rendering by the computer 104 in the central status database.
  • the electronic document file is stored in temporary memory associated with the multifunctional peripheral device 102 at step 220 .
  • the multifunctional peripheral device 102 then updates the electronic document file information in the central status database to reflect the completion of the rendering operation and storage of the document file at step 228 .
  • updating of the status information is only shown in the flowchart 200 as occurring at step 224 , reflecting both the rendering completed and storage completed status of the electronic document file.
  • the status of the electronic file is updated after rendering at step 220 and again after storing the file at step 222 .
  • the multifunctional peripheral device 102 then waits to receive at step 226 the print release instruction from the user. It will be understood by those skilled in the art that the print release instruction is capable of being transmitted via the web-portal or by directly inputting the command at the multifunctional peripheral device 102 .
  • the multifunctional peripheral device 102 then updates the status information in the central status database to reflect the receipt of the print release instruction at step 228 .
  • the multifunctional peripheral device 102 prints the rendered electronic document file using any printing output means known in the art. Such printing means suitably includes, but is not limited to, ink-jet printing, laser-printing and the like.
  • the multifunctional peripheral device 102 then updates the electronic document file information in the central status database to reflect the printing status of the electronic document file at step 232 .
  • the multifunctional peripheral device 102 converts the electronic document file into a facsimile format at step 236 .
  • the controller 106 of the multifunctional peripheral device 102 performs the conversion process of the facsimile request at step 236 .
  • the conversion of image data into a format suitable for facsimile transmission is capable of being performed by the user's computer 104 prior to the receipt of the electronic document file by the multifunctional peripheral device 102 .
  • the skilled artisan will appreciate that such performance by the computer 104 would preclude the necessity of converting the image data of the electronic document file by the controller 106 and/or the multifunctional peripheral device 102 .
  • the subject invention is adaptable to updating the status of the electronic document file to reflect the conversion by the computer 104 in the central status database.
  • the electronic document file information is updated in the central status database to reflect the conversion status of the file.
  • the user then enters the facsimile telephone number of the recipient, or the telephone numbers of the recipients at step 240 .
  • the status information corresponding to the electronic document file is then updated in the central status database at step 242 .
  • the multifunctional peripheral device 102 then transmits the electronic document file to the designated recipients at step 244 .
  • the central status database is then updated to reflect the facsimile status of the electronic document file at step 246 .
  • a flowchart 300 illustrates the process by which the user accesses the status of an electronic document file.
  • the user accesses the multifunctional peripheral device 102 by logging into a web-portal.
  • the web-portal is any Internet or computer-network based interface protocol known in the art, including, but not limited to, HTTP, FTP, TCP/IP, and the like.
  • the user is authenticated at step 304 using any method of authentication known in the art, such as user-ID and password.
  • the multifunctional peripheral device 102 displays, via the web-portal, a list of recently submitted service requests, or pending jobs. In the preferred embodiment, the list includes all requests submitted to the multifunctional peripheral device 102 during the preceding twenty-four hour period. It will be understood by those skilled in the art that the time-frame is capable of being arbitrarily selected by an administrator or the user.
  • FIG. 4 depicts a sample template for selecting the electronic document file for a status query.
  • FIG. 4 there is shown a template 400 illustrating a web-portal access page from which a user is capable of requesting the status information for a particular electronic document file.
  • the user accesses the login page of the web-portal by entering in the Internet address in the address bar 402 .
  • the page template 400 is displayed.
  • the user is able to select from services 404 , an address book 406 , the user account 408 , the user records 410 , or access customer service 412 .
  • a corresponding dialog is displayed. As shown in FIG.
  • the services tab 404 has been selected and several options are presented to the user. Shown on the right-side of the screen are HTML links to corresponding services, printing 414 , faxing 416 , accessing stored documents via the document vault 418 , or accessing the job tracker 420 .
  • FIG. 4 illustrates the user selection of the job tracker 420 link.
  • a listing of recently submitted documents is shown in the table 422 .
  • the transaction time 424 , the document name 426 , the destination of the file 428 and a brief status of the file 430 are shown. Available under the transaction time is an HTML link to a more detailed information page corresponding to the particular electronic document file.
  • the user is thereby able to select one of the recently submitted documents from the list 422 and view detailed status information in addition to the status information displayed in the status column of the list 422 . Additionally, the user is capable of tracking a particular document throughout the processing of that document by the multifunctional peripheral device 102 .
  • the invention extends to computer programs in the form of source code, object code, code intermediate sources and object code (such as in a partially compiled form), or in any other form suitable for use in the implementation of the invention.
  • Computer programs are suitably standalone applications, software components, scripts or plug-ins to other applications.
  • Computer programs embedding the invention are advantageously embodied on a carrier, being any entity or device capable of carrying the computer program: for example, a storage medium such as ROM or RAM, optical recording media such as CD-ROM or magnetic recording media such as floppy discs.
  • the carrier is any transmissible carrier such as an electrical or optical signal conveyed by electrical or optical cable, or by radio or other means.
  • Computer programs are suitably downloaded across the Internet from a server. Computer programs are also capable of being embedded in an integrated circuit. Any and all such embodiments containing code that will cause a computer to perform substantially the invention principles as described, will fall within the scope of the invention.

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Human Computer Interaction (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Facsimiles In General (AREA)
  • Accessory Devices And Overall Control Thereof (AREA)
  • Information Transfer Between Computers (AREA)
US10/949,043 2003-01-03 2004-09-24 System and method for tracking print job status Abandoned US20060074840A1 (en)

Priority Applications (4)

Application Number Priority Date Filing Date Title
US10/949,043 US20060074840A1 (en) 2004-09-24 2004-09-24 System and method for tracking print job status
CNA2005101055159A CN1776725A (zh) 2004-09-24 2005-09-23 追踪打印工作状态的系统和方法
JP2005276997A JP2006094525A (ja) 2004-09-24 2005-09-26 印刷ジョブステータス追跡のためのシステムおよび方法
US12/185,646 US20080306902A1 (en) 2003-01-03 2008-08-04 System and method for tracking print job status

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
US10/949,043 US20060074840A1 (en) 2004-09-24 2004-09-24 System and method for tracking print job status

Related Parent Applications (1)

Application Number Title Priority Date Filing Date
US10/336,211 Continuation-In-Part US20040130744A1 (en) 2003-01-03 2003-01-03 Online print with driverless web print server

Related Child Applications (1)

Application Number Title Priority Date Filing Date
US12/185,646 Continuation-In-Part US20080306902A1 (en) 2003-01-03 2008-08-04 System and method for tracking print job status

Publications (1)

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US20060074840A1 true US20060074840A1 (en) 2006-04-06

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US10/949,043 Abandoned US20060074840A1 (en) 2003-01-03 2004-09-24 System and method for tracking print job status

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US (1) US20060074840A1 (ja)
JP (1) JP2006094525A (ja)
CN (1) CN1776725A (ja)

Cited By (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1947835A1 (en) * 2007-01-22 2008-07-23 Ricoh Company, Ltd. Fault tolerant printing system
US20090244594A1 (en) * 2008-03-31 2009-10-01 Jayasimha Nuggehalli Approach For Printing Policy-Enabled Electronic Documents Using Locked Printing
US20090244596A1 (en) * 2008-03-31 2009-10-01 Seiichi Katano Approach for printing policy-enabled electronic documents using locked printing and a shared memory data structure
US20090244595A1 (en) * 2008-03-31 2009-10-01 Seong Kim Approach For Processing Print Data Using Password Control Data
US20090300484A1 (en) * 2008-06-03 2009-12-03 Stephenson Kenneth J system and method for local modification of remotely submitted document processing jobs
US20100332636A1 (en) * 2009-06-24 2010-12-30 Canon Kabushiki Kaisha Information processing apparatus that registers information on image processing job in data server, method of controlling the same, and storage medium
US8879096B2 (en) 2010-12-13 2014-11-04 Sharp Kabushiki Kaisha Information processing device, image output system, non-transitory computer-readable recording medium, and image output assisting device for image output system
US11003401B2 (en) 2018-03-29 2021-05-11 Brother Kogyo Kabushiki Kaisha Non-transitory computer-readable recording medium storing computer-executable instructions for information processing device, and method of controlling information processing device
CN114430445A (zh) * 2020-10-29 2022-05-03 夏普株式会社 图像数据发送装置以及图像数据发送方法

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20010029521A1 (en) * 2000-03-29 2001-10-11 Hiroshi Matsuda Control method for image processing apparatus connectable to computer network
US20020075508A1 (en) * 2000-12-20 2002-06-20 Luman David J. Notification of print job status over a wireless link
US20020131070A1 (en) * 2001-03-16 2002-09-19 Housel Edward M. Using e-mail to facilitate soft proofing and for print job status
US20040130744A1 (en) * 2003-01-03 2004-07-08 Vincent Wu Online print with driverless web print server

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20010029521A1 (en) * 2000-03-29 2001-10-11 Hiroshi Matsuda Control method for image processing apparatus connectable to computer network
US20020075508A1 (en) * 2000-12-20 2002-06-20 Luman David J. Notification of print job status over a wireless link
US20020131070A1 (en) * 2001-03-16 2002-09-19 Housel Edward M. Using e-mail to facilitate soft proofing and for print job status
US20040130744A1 (en) * 2003-01-03 2004-07-08 Vincent Wu Online print with driverless web print server

Cited By (17)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1947835A1 (en) * 2007-01-22 2008-07-23 Ricoh Company, Ltd. Fault tolerant printing system
US8797563B2 (en) 2008-03-31 2014-08-05 Ricoh Company, Ltd. Approach for printing policy-enabled electronic documents using locked printing
US20090244594A1 (en) * 2008-03-31 2009-10-01 Jayasimha Nuggehalli Approach For Printing Policy-Enabled Electronic Documents Using Locked Printing
US20090244596A1 (en) * 2008-03-31 2009-10-01 Seiichi Katano Approach for printing policy-enabled electronic documents using locked printing and a shared memory data structure
US20090244595A1 (en) * 2008-03-31 2009-10-01 Seong Kim Approach For Processing Print Data Using Password Control Data
US9513857B2 (en) 2008-03-31 2016-12-06 Ricoh Company, Ltd. Approach for processing print data using password control data
US9311031B2 (en) 2008-03-31 2016-04-12 Ricoh Company, Ltd. Approach for printing policy-enabled electronic documents using locked printing and a shared memory data structure
US20090300484A1 (en) * 2008-06-03 2009-12-03 Stephenson Kenneth J system and method for local modification of remotely submitted document processing jobs
US8589526B2 (en) * 2009-06-24 2013-11-19 Canon Kabushiki Kaisha Information processing apparatus that registers information on image processing job in data server, method of controlling the same, and storage medium
EP2270646A1 (en) * 2009-06-24 2011-01-05 Canon Kabushiki Kaisha Information processing apparatus that registers information on image processing job in data server, method of controlling the same, and program
US20100332636A1 (en) * 2009-06-24 2010-12-30 Canon Kabushiki Kaisha Information processing apparatus that registers information on image processing job in data server, method of controlling the same, and storage medium
US8879096B2 (en) 2010-12-13 2014-11-04 Sharp Kabushiki Kaisha Information processing device, image output system, non-transitory computer-readable recording medium, and image output assisting device for image output system
US11003401B2 (en) 2018-03-29 2021-05-11 Brother Kogyo Kabushiki Kaisha Non-transitory computer-readable recording medium storing computer-executable instructions for information processing device, and method of controlling information processing device
US11573753B2 (en) 2018-03-29 2023-02-07 Brother Kogyo Kabushiki Kaisha Non-transitory computer-readable recording medium storing computer-executable instructions for information processing device, and method of controlling information processing device with driverless printing function
US11941310B2 (en) 2018-03-29 2024-03-26 Brother Kogyo Kabushiki Kaisha Non-transitory computer-readable recording medium storing computer-executable instructions for information processing device, and method of controlling information processing device
CN114430445A (zh) * 2020-10-29 2022-05-03 夏普株式会社 图像数据发送装置以及图像数据发送方法
US20220141352A1 (en) * 2020-10-29 2022-05-05 Sharp Kabushiki Kaisha Image data transmission apparatus and image data transmission method

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Publication number Publication date
JP2006094525A (ja) 2006-04-06
CN1776725A (zh) 2006-05-24

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Owner name: TOSHIBA TEC KABUSHIKI KAISHA, JAPAN

Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNORS:GAVA, FABIO M.;STEPHENSON, KENNETH;SEIFI, MUSTAFA;AND OTHERS;REEL/FRAME:015837/0781;SIGNING DATES FROM 20040910 TO 20040916

Owner name: TOSHIBA CORPORATION, JAPAN

Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNORS:GAVA, FABIO M.;STEPHENSON, KENNETH;SEIFI, MUSTAFA;AND OTHERS;REEL/FRAME:015837/0781;SIGNING DATES FROM 20040910 TO 20040916

STCB Information on status: application discontinuation

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