TWM635748U - Intelligent robot airport welcome guidance system - Google Patents
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Abstract
本新型係關於一種智能機器人機場迎賓導引系統,包括智能互動機器人、伺服器、使用者終端及導引機器人。伺服器與智能互動機器人通訊連接,伺服器包括資料庫及處理模組,資料庫儲存預約資訊、客戶資訊、車輛資訊及派車管理資訊,處理模組與資料庫連結以產生派車單資訊及即時資訊,並將產生的資訊顯示於使用者終端上。導引機器人與智能互動機器人通訊連接,藉由動力模組驅動設置於導引機器人底部的車輪,使導引機器人進行移動以引導使用者至目的地。藉此,本創作智能機器人機場迎賓導引系統提升租車和旅遊業者迎賓接機的服務效率與成本效益。The present invention relates to an intelligent robot airport welcome guidance system, including an intelligent interactive robot, a server, a user terminal and a guidance robot. The server communicates with the intelligent interactive robot. The server includes a database and a processing module. The database stores reservation information, customer information, vehicle information and dispatch management information. The processing module is connected with the database to generate dispatch information and Real-time information, and display the generated information on the user terminal. The guiding robot communicates with the intelligent interactive robot, and drives the wheels arranged at the bottom of the guiding robot through the power module, so that the guiding robot moves to guide the user to the destination. In this way, the creation of an intelligent robot airport welcome guidance system improves the service efficiency and cost-effectiveness of car rental and tourism operators to welcome and pick up guests at the airport.
Description
本創作係關於一種智能機器人機場迎賓導引系統,特別是關於一種提升租車和旅遊業者迎賓接機的服務效率與成本效益之智能機器人機場迎賓導引系統。 This creation is about an intelligent robot airport welcome guidance system, especially about an intelligent robot airport welcome guidance system that improves the service efficiency and cost-effectiveness of car rental and tourism operators.
在後疫情時代,歐美旅遊已全面解封,亞洲多個國家也朝向與病毒共存重啟國境迎接海外旅客。由於全世界的新冠疫情肆虐了兩年多,許多人已經很久沒有出國旅遊,隨著新冠疫苗的覆蓋率上升以及全民防疫觀念的提升,各國的疫情也有趨緩並陸續開國門,因此「報復性出國潮」可望湧現。然而,除了戴口罩、勤洗手外,在與病毒共存的後疫情時代,大家更應重視在公共場所保持社交距離避免過度接觸。在數位科技的應用日益普及下,線上服務或行動裝置等科技帶動非接觸服務的發展,以滿足後疫情下非接觸服務的需求。 In the post-epidemic era, travel in Europe and the United States has been fully unblocked, and many Asian countries are also moving to coexist with the virus and reopen their borders to welcome overseas tourists. Since the COVID-19 epidemic has been raging around the world for more than two years, many people have not traveled abroad for a long time. With the increase in the coverage of the COVID-19 vaccine and the improvement of the concept of epidemic prevention among the people, the epidemic situation in various countries has also slowed down and opened their doors one after another. Therefore, "retaliatory" "Going Abroad" is expected to emerge. However, in addition to wearing masks and washing hands frequently, in the post-epidemic era of co-existing with viruses, everyone should pay more attention to maintaining social distance in public places and avoiding excessive contact. With the increasing popularity of digital technology applications, technologies such as online services or mobile devices have driven the development of contactless services to meet the needs of contactless services in the post-epidemic situation.
然而,各國開放旅遊後在機場將面臨接機人潮壅擠,頻繁接觸摩擦形成防疫破口,目前國內主要租車與旅遊業者,提供的迎賓舉牌、櫃台服務人員與司機服務均無法降低人員接觸率,亦無法提供實際的無人引導與帶位。其次,當旅客在機場等待接送時,容易發生等待駕駛時間冗長造成交通堵塞或人潮喧囂雜亂等問題。目前國內主要租車與旅遊業者,均已建置資訊化的預約和報到系統,然而卻無法降低迎賓舉牌和導引的人力成本,以及預約車輛的停車和時間成本。再者,若旅客詢問內容多,迎賓人員回應無法統一,甚至旅客無法及時以不同語言詢問迎賓人員,無法順利找到上車點。此外,迎賓人員無 法24小時無間斷服務,同時段服務人次較低,人員請假遞補困難以及迎賓人員上下班交通問題。 However, after the opening of tourism in various countries, airports will face crowded airports, and frequent contact and friction will form a breakthrough in epidemic prevention. At present, the major domestic car rental and tourism operators cannot reduce the contact rate by providing welcome signs, counter service personnel and driver services. , nor can it provide actual unmanned guidance and guidance. Secondly, when passengers are waiting to be picked up at the airport, it is easy to have problems such as long waiting time for driving, causing traffic jams or noisy crowds. At present, major domestic car rental and tourism operators have established information-based reservation and check-in systems, but they cannot reduce the labor costs of welcoming guests and guiding them, as well as the parking and time costs of reserving vehicles. Furthermore, if the passenger asks a lot, the welcome staff can’t respond uniformly, and even the passenger can’t ask the welcome staff in different languages in time, and can’t find the boarding point smoothly. In addition, the greeter has no There is no 24-hour uninterrupted service, and the number of service personnel is low at the same time, it is difficult for personnel to ask for leave to make up for it, and there are traffic problems for welcoming personnel to and from get off work.
為克服上述的缺點及問題,以使旅客快速取得駕駛資訊,迅速抵達接機上車處,使機場人流動線順暢,並降低迎賓成本及時間,本案創作人致力於研發其解決方案,以服務社會大眾及促進此業之發展,遂經多時之構思而有本發明之產生。 In order to overcome the above shortcomings and problems, so that passengers can quickly obtain driving information, quickly arrive at the pick-up and boarding place, smooth the flow of people at the airport, and reduce the cost and time of welcoming guests, the author of this case is committed to developing its solution to serve The general public and the promotion of the development of this industry have produced the present invention after a long time of thinking.
本創作之主要目的係在提供一種智能機器人機場迎賓導引系統,以滿足機場入境接機大廳與上車月台間的交通導引帶位,提升引導效率及克服多元語言需要的智慧迎賓解決方法,進而提升租車和旅遊業者迎賓接機的服務效率與成本效益。其次,本創作的智能機器人機場迎賓導引系統具有適應疫情期間的科技非接觸引導,提升防疫準備措施;因此,本案創作人衍生出許多透過行動裝置、感應設備、機器人等數位科技,以因應防疫與交通資訊的行動化與帶位導引需求。 The main purpose of this creation is to provide an intelligent robot airport welcome guidance system to meet the traffic guidance between the airport arrival hall and the boarding platform, improve the guidance efficiency and overcome the multilingual needs of intelligent welcome solutions , thereby improving the service efficiency and cost-effectiveness of car rental and tourism operators to meet guests at the airport. Secondly, the intelligent robot airport welcome guidance system created in this work has the technology of non-contact guidance to adapt to the epidemic period and improve the preparations for epidemic prevention; therefore, the author of this case has derived many digital technologies through mobile devices, sensing devices, robots, etc. to respond to epidemic prevention Mobilization and location guidance requirements for traffic information.
為達上述目的,本創作係提供一種智能機器人機場迎賓導引系統,包括:一智能互動機器人、一伺服器、一使用者終端及一導引機器人;其中,該智能互動機器人包括一主體、一顯示模組、一感測模組、一控制模組、一儲存模組、一數據傳輸模組及一供電模組,該感測模組、該控制模組、該儲存模組與該數據傳輸模組設置於該主體內,該顯示模組設置於該主體的表面上,該供電模組電性連接於該感測模組、該控制模組、該儲存模組、該數據傳輸模組與該顯示模組,提供一電力給該智能互動機器人運作的功能。其次,該伺服器與該智能互動機器人通訊連接,該伺服器包括一資料庫及一處理模組,該資 料庫與該處理模組相連接,該資料庫儲存複數預約資訊、複數筆客戶資訊、複數筆車輛資訊及一派車管理資訊,該派車管理資訊包括複數筆車輛資訊及複數筆駕駛資訊,該處理模組與該資料庫連結以執行一批價計算及一租賃服務,該批價計算依據一預約資訊選擇對應該客戶資訊及該車輛資訊,以產生一預約派車資訊並將該預約派車資訊儲存於該資料庫中,該租賃服務顯示該預約派車資訊及該派車管理資訊,該租賃服務提供該派車管理資訊中選擇對應的該車輛資訊及該駕駛資訊,以產生一派車單資訊及一即時資訊。再者,該使用者終端與該伺服器通訊連接,該使用者終端用以顯示該預約派車資訊、該派車單資訊及該即時資訊。此外,該導引機器人與該智能互動機器人通訊連接,該導引機器人包括一外殼、一資訊傳輸模組、一導引控制模組、一動力模組及一電力提供模組,該資訊傳輸模組、該導引控制模組、該動力模組及該電力提供模組設置於該外殼內,該電力提供模組與該資訊傳輸模組、該導引控制模組、該動力模組電性連接,且該電力提供模組能提供電力予該動力模組,藉該動力模組驅動設置於該外殼底部的複數車輪,使該導引機器人進行移動。 In order to achieve the above purpose, this creation system provides an intelligent robot airport welcome guidance system, including: an intelligent interactive robot, a server, a user terminal and a guiding robot; wherein, the intelligent interactive robot includes a main body, a Display module, a sensing module, a control module, a storage module, a data transmission module and a power supply module, the sensing module, the control module, the storage module and the data transmission The module is set in the main body, the display module is set on the surface of the main body, the power supply module is electrically connected to the sensing module, the control module, the storage module, the data transmission module and The display module provides power for the function of the intelligent interactive robot. Secondly, the server communicates with the intelligent interactive robot, the server includes a database and a processing module, the data The database is connected to the processing module. The database stores multiple reservation information, multiple customer information, multiple vehicle information and a dispatch management information. The dispatch management information includes multiple vehicle information and plural driving information. The processing module is linked with the database to perform a batch price calculation and a leasing service. The batch price calculation is based on a reservation information and selects the corresponding customer information and the vehicle information to generate a reservation information and send the reservation information. The information is stored in the database, the rental service displays the scheduled car dispatch information and the dispatch management information, and the rental service provides the corresponding vehicle information and the driving information selected in the dispatch management information to generate a dispatch slip information and a real-time information. Furthermore, the user terminal communicates with the server, and the user terminal is used to display the scheduled dispatch information, the dispatch slip information and the real-time information. In addition, the guiding robot communicates with the intelligent interactive robot. The guiding robot includes a shell, an information transmission module, a guidance control module, a power module and a power supply module. The information transmission module The group, the guidance control module, the power module and the power supply module are arranged in the housing, and the power supply module is electrically connected to the information transmission module, the guidance control module, and the power supply module. connected, and the power supply module can provide power to the power module, and the power module drives a plurality of wheels arranged at the bottom of the shell to make the guiding robot move.
於前述本創作之智能機器人機場迎賓導引系統中,該感測模組包括以下各者中之一或多者:一紅外線熱攝影元件、一雷達感測元件及一全球定位系統感測元件。 In the aforementioned intelligent robot airport welcome guidance system of the invention, the sensing module includes one or more of the following: an infrared thermal photography element, a radar sensing element and a global positioning system sensing element.
於前述本創作之智能機器人機場迎賓導引系統中,該紅外線熱攝影元件設置於該主體上與該控制模組電性連接,該紅外線熱攝影元件用以感應一人體溫度,同時拍攝該智能互動機器人周遭一拍攝範圍內之影像及一使用者的影像,以產生一影像訊號,並將該人體溫度及該影像訊號透過該數據傳輸模組傳送至該伺服器。 In the aforementioned intelligent robot airport welcome guidance system of this creation, the infrared thermal imaging element is installed on the main body and electrically connected to the control module. The infrared thermal imaging element is used to sense the temperature of a human body and simultaneously capture the intelligent interaction An image within a shooting range around the robot and an image of a user are used to generate an image signal, and the body temperature and the image signal are transmitted to the server through the data transmission module.
於前述本創作之智能機器人機場迎賓導引系統中,該雷達感測元件用以感測該使用者的一呼吸數值及一心跳數值,透過該控制模組計算該使用者的呼吸頻率及心跳頻率,以判斷該使用者的呼吸狀態及心跳狀態。 In the aforementioned intelligent robot airport welcome guidance system of this creation, the radar sensing element is used to sense a breathing value and a heartbeat value of the user, and calculate the breathing rate and heartbeat frequency of the user through the control module , to judge the breathing state and heartbeat state of the user.
於前述本創作之智能機器人機場迎賓導引系統中,更包括一身份辨識模組,該身份辨識模組與該控制模組電性連接,該身份辨識模組可為一生物特徵辨識器或一會員條碼掃描器,該身份辨識模組電性連接該控制模組,該生物特徵辨識器包含一生物辨識介面、一生物辨識處理單元及一數據庫,該數據庫記錄驗證生物特徵的一演算驗證碼,該生物辨識介面讀取一生物特徵以產生一驗證碼,該生物辨識處理單元比對該驗證碼與該演算驗證碼以驗證該生物特徵;當該驗證碼與該演算驗證碼比對成功,該控制模組將該生物特徵、該演算驗證碼及該驗證碼傳送至該儲存模組。 In the aforementioned intelligent robot airport welcome guidance system of this invention, an identity recognition module is further included, and the identity recognition module is electrically connected with the control module. The identity recognition module can be a biometric identifier or a Member barcode scanner, the identity identification module is electrically connected to the control module, the biometric identifier includes a biometric interface, a biometric processing unit and a database, the database records a calculation verification code for verifying biometric features, The biometric interface reads a biometric feature to generate a verification code, and the biometric processing unit compares the verification code with the calculation verification code to verify the biometric feature; when the verification code is successfully compared with the calculation verification code, the The control module transmits the biometric feature, the calculation verification code and the verification code to the storage module.
於前述本創作之智能機器人機場迎賓導引系統中,該生物特徵辨識器包括一指紋辨識器、一臉形辨識器或一瞳孔網膜辨識器。 In the intelligent robot airport welcome guidance system of the aforementioned invention, the biometric identifier includes a fingerprint identifier, a face shape identifier or a pupil retinal identifier.
於前述本創作之智能機器人機場迎賓導引系統中,更包括一語音模組,設置於該主體上與該控制模組及該儲存模組電性連接,該語音模組包括一語音辨識元件及一語音合成元件,該語音辨識元件用於辨識該使用者資料以產生對應的一回應內容;該語音合成元件用於將一文字內容轉換為該智能互動機器人的一語音資料;該儲存模組儲存複數對話腳本及該派車單資訊,該些對話腳本包括一招呼語腳本、一開頭語腳本及一派車資訊腳本;該控制模組藉由人工智慧技術將對應的該回應內容作語意識別,以獲得該使用者的語意內 容,而能夠根據該使用者的回應依序執行每一腳本,及選擇對應的該文字內容。 In the aforementioned intelligent robot airport welcome guidance system of the invention, it further includes a voice module, which is arranged on the main body and electrically connected with the control module and the storage module, and the voice module includes a voice recognition element and A speech synthesis element, the speech recognition element is used to identify the user data to generate a corresponding response content; the speech synthesis element is used to convert a text content into a voice data of the intelligent interactive robot; the storage module stores multiple Dialogue scripts and the information of the dispatch list, these dialogue scripts include a greeting script, an opening script and a dispatch information script; the control module uses artificial intelligence technology to perform semantic recognition on the corresponding response content, so as to Get the semantic content of the user content, each script can be executed in sequence according to the user's response, and the corresponding text content can be selected.
於前述本創作之智能機器人機場迎賓導引系統中,該使用者終端係為一具有一使用者介面之可攜式裝置,該使用者可在該使用者介面輸入一預約資訊,該預約資訊包括一預約時間、一預約出發地、一預約目的地及該車輛資訊,透過該可攜式裝置以產生該預約派車資訊。 In the aforementioned intelligent robot airport welcome guidance system of this creation, the user terminal is a portable device with a user interface, and the user can input a reservation information in the user interface, and the reservation information includes A reservation time, a reservation departure place, a reservation destination and the vehicle information are used to generate the reservation dispatch information through the portable device.
於前述本創作之智能機器人機場迎賓導引系統中,該派車單資訊係顯示被選擇的該客戶資訊、被選擇的該車輛資訊、該車資資訊及該預約資訊。 In the intelligent robot airport welcome guidance system of the above-mentioned invention, the dispatch order information is to display the selected customer information, the selected vehicle information, the fare information and the reservation information.
於前述本創作之智能機器人機場迎賓導引系統中,更包括一光感應模組,該光感應模組與該控制模組電性連接,用以偵測在一偵測方向上的一目標物,該光感應模組包括一發光元件、一光接收元件及一控制電路,該發光元件用以發出一光束,該光接收元件用以接收被該目標物反射的該光束,該控制電路依據該光感應模組偵測該光束的結果以判定該導引機器人的移動方向 In the aforementioned intelligent robot airport welcome guidance system of the invention, it further includes a light sensing module, which is electrically connected with the control module to detect a target object in a detection direction , the light sensing module includes a light emitting element, a light receiving element and a control circuit, the light emitting element is used to emit a light beam, the light receiving element is used to receive the light beam reflected by the target object, and the control circuit is based on the The light sensor module detects the result of the light beam to determine the moving direction of the guiding robot
根據上述諸多優點,並為使審查委員對本創作能進一步的瞭解,故揭露一較佳之實施方式如下,配合圖式、圖號,將本創作之構成內容及其所達成的功效詳細說明如後。 Based on the advantages mentioned above, and in order to enable the review committee to further understand this creation, a better implementation mode is disclosed as follows. With the drawing and figure number, the composition and effect of this creation are described in detail below.
1:智能機器人機場迎賓導引系統 1: Intelligent robot airport welcome guidance system
10:智能互動機器人 10: Intelligent interactive robot
101:主體 101: Subject
102:顯示模組 102: Display module
11:感測模組 11: Sensing module
111:紅外線熱攝影元件 111:Infrared thermal photography element
111a:人體溫度 111a: Human body temperature
111b:影像訊號 111b: video signal
112:雷達感測元件 112:Radar sensing element
112a:呼吸頻率 112a: Respiratory rate
112b:心跳頻率 112b: Heartbeat frequency
113:全球定位系統感測元件 113: GPS sensing element
113a:偵測位置 113a: Detect position
113b:偵測時間 113b: detection time
12:控制模組 12: Control module
12a:語意內容 12a: Semantic content
13:儲存模組 13: Storage module
13a:對話腳本 13a: Dialogue script
14:數據傳輸模組 14: Data transmission module
15:供電模組 15: Power supply module
16:身份辨識模組 16: Identification module
161:生物特徵辨識器 161:Biometric Identifier
1611:生物辨識介面 1611: Biometric Interface
1611a:生物特徵 1611a: Biometrics
1612:生物辨識處理單元 1612: Biometric processing unit
1612a:驗證碼 1612a: verification code
1613:數據庫 1613: database
1613a:演算驗證碼 1613a: Calculation verification code
162:會員條碼掃描器 162:Member barcode scanner
17:語音模組 17:Voice module
171:語音辨識元件 171:Speech recognition components
171a使用者資料 171a User Information
171b:回應內容 171b: Response content
172:語音合成元件 172: Speech Synthesis Components
172a:文字內容 172a: Text content
172b:語音資料 172b: Audio data
18:光感應模組 18: Light sensor module
181:發光元件 181: Light emitting element
182:光接收元件 182: Light receiving element
183:控制電路 183: Control circuit
20:伺服器 20: Server
21:資料庫 21: Database
211:預約資料 211: Reservation Information
212:客戶資料 212: Customer information
213:車輛資訊 213: Vehicle information
214:駕駛資訊 214: Driving information
215:即時資訊 215: instant information
216:派車管理資訊 216: Dispatch management information
22:處理模組 22: Processing module
221:批價計算 221: Batch price calculation
222:租賃服務 222: Leasing service
223:預約派車資訊 223: Reservation dispatch information
224:派車單資訊 224: Dispatch information
30:使用者終端 30: User terminal
301:預約資訊 301: Reservation information
31:使用者介面 31: User Interface
40:導引機器人 40: Guide the robot
401:外殼 401: shell
41:資訊傳輸模組 41:Information transmission module
42:導引控制模組 42: Guidance Control Module
43:動力模組 43: Power Module
44:電力提供模組 44: Power supply module
圖1係為本創作智能機器人機場迎賓導引系統之方塊示意圖。 Fig. 1 is the schematic block diagram of the airport welcome guidance system for the intelligent robot created by this invention.
圖2係為本創作智能機器人機場迎賓導引系統之感測模組之示意圖。 Fig. 2 is a schematic diagram of the sensing module of the intelligent robot airport welcome guidance system of this invention.
圖3係為本創作智能機器人機場迎賓導引系統之身份辨識模組之示意圖。 Fig. 3 is a schematic diagram of the identification module of the intelligent robot airport welcome guidance system of this creation.
圖4係為本創作智能機器人機場迎賓導引系統之語音模組與光感應模組之示意圖。 Fig. 4 is a schematic diagram of the voice module and the light sensor module of the intelligent robot airport welcome guidance system of this invention.
圖5係為本創作智能機器人機場迎賓導引系統之流程圖。 Fig. 5 is the flow chart of the airport welcome guidance system for the creation of intelligent robots.
圖6a至圖6c係為本創作智能機器人機場迎賓導引系統之操作流程圖。 Fig. 6a to Fig. 6c are the operation flowcharts of the airport welcome guidance system for the intelligent robot created in this invention.
以下係藉由具體實施例說明本創作之實施方式,熟習此技藝之人士可由本說明書所揭示之內容輕易地了解本創作之其他優點與功效。此外,本創作亦可藉由其他不同具體實施例加以施行或應用,在不悖離本創作之精神下進行各種修飾與變更。 The implementation of this creation is described below through specific examples, and those skilled in the art can easily understand other advantages and effects of this creation from the content disclosed in this specification. In addition, this creation can also be implemented or applied through other different specific embodiments, and various modifications and changes can be made without departing from the spirit of this creation.
請參照圖1,圖1係為本創作智能機器人機場迎賓導引系統之方塊示意圖。 Please refer to Fig. 1, Fig. 1 is the schematic block diagram of the airport welcome guidance system of the intelligent robot created by this invention.
如圖1所示,本創作提供一種智能機器人機場迎賓導引系統,包括一智能互動機器人10、一伺服器20、一使用者終端30及一導引機器人40;其中,該智能互動機器人10包括一主體101、一顯示模組102、一感測模組11、一控制模組12、一儲存模組13、一數據傳輸模組14、及一供電模組15,該感測模組11、該控制模組12、該儲存模組13與該數據傳輸模組14設置於該主體內,該顯示模組102設置於該主體101的表面上,該供電模組15電性連接於該感測模組11、該控制模組12、該儲存模組13、該數據傳輸模組14與該顯示模組102,該供電模組15提供一電力給該智能互動機器人10運作的功能。其次,該伺服器20與該智能互動機器人10通訊連接,該伺服器20包括一資料庫21及一處理模組22,該資料庫21與該處理模組22相連接,該資料庫21儲
存複數預約資訊211、複數筆客戶資訊212、複數筆車輛資訊213、複數筆駕駛資訊214、複數筆即時資訊215及一派車管理資訊216,該派車管理資訊216包括複數筆車輛資訊213及複數筆駕駛資訊214,該些即時資訊215包括防疫規定宣傳、出入境須知或旅遊資訊,該處理模組22與該資料庫21連結以執行一批價計算221及一租賃服務222,該批價計算221依據一預約資訊301選擇對應該客戶資訊212及該車輛資訊213,以產生一預約派車資訊223並將該預約派車資訊223儲存於該資料庫21中,該租賃服務222顯示該預約派車資訊223及該派車管理資訊216,該租賃服務222提供該派車管理資訊216中選擇對應的該車輛資訊213及該駕駛資訊214,以產生一派車單資訊224及該即時資訊215。再者,該使用者終端30與該伺服器20通訊連接,該使用者終端30用以顯示該預約派車資訊223、該派車單資訊224及該即時資訊215;該使用者終端30係為一具有一使用者介面31之可攜式裝置,該使用者可在該使用者介面31輸入該預約資訊301,該預約資訊301包括一預約時間、一預約出發地、一預約目的地及該車輛資訊213,透過該可攜式裝置以產生該預約派車資訊223;其中,該派車單資訊224係顯示被選擇的該客戶資訊、被選擇的該車輛資訊213、該車資資訊及該預約資訊301。此外,該導引機器人40與該智能互動機器人10通訊連接,該導引機器人40包括一外殼401、一資訊傳輸模組41、一導引控制模組42、一動力模組43及一電力提供模組44,該資訊傳輸模組41、該導引控制模組42、該動力模組43及該電力提供模組44設置於該外殼401殼內,該電力提供模組44與該資訊傳輸模組41、該導引控制模組42、該動力模組43電性連接,且該電力提供模組44提供電力予該動力模組43,
藉該動力模組43驅動設置於該外殼401底部的複數車輪,使該導引機器人40進行移動。
As shown in Figure 1, this creation provides an intelligent robot airport welcome guidance system, including an intelligent
請參照圖2,圖2係為本創作智能機器人機場迎賓導引系統之感應模組之示意圖。 Please refer to Figure 2, Figure 2 is a schematic diagram of the induction module of the airport welcome guidance system for the intelligent robot created in this invention.
如圖2所示,該智能機器人機場迎賓導引系統1的該感測模組11包括以下各者中之一或多者:一紅外線熱攝影元件111、一雷達感測元件112及一全球定位系統感測元件113;其中,該紅外線熱攝影元件111設置於該主體101上與該控制模組12電性連接,該紅外線熱攝影元件111用以感應一人體溫度111a,同時拍攝該智能互動機器人10周遭一拍攝範圍內之影像及一使用者的影像,以產生一影像訊號111b,並將該人體溫度111a及該影像訊號111b透過該數據傳輸模組14傳送至該伺服器20。其次,該雷達感測元件112用以感測該使用者的一呼吸數值及一心跳數值,透過該控制模組12計算該使用者的呼吸頻率112a及心跳頻率112b,以判斷該使用者的呼吸狀態及心跳狀態。再者,該全球定位系統感測元件113會持續地或是週期地偵測該導引機器人40的位置,同時記錄偵測時間,該全球定位系統感測元件113偵測到該導引機器人40的一偵測位置113a並紀錄一偵測時間113b再傳送至該控制模組12,並透過該數據傳輸模組14將該偵測位置113a及該偵測時間113b傳送至該伺服器20。
As shown in Figure 2, the sensing module 11 of the intelligent robot airport
請參照圖3,圖3係為本創作智能機器人機場迎賓導引系統之身份辨識模組之示意圖。 Please refer to Figure 3. Figure 3 is a schematic diagram of the identity recognition module of the intelligent robot airport welcome guidance system of this creation.
如圖3所示,該智能機器人機場迎賓導引系統1更包括一身份辨識模組16,該身份辨識模組16可為一生物特徵辨識器161或一會員條
碼掃描器162,該身份辨識模組16電性連接該控制模組12,該生物特徵辨識器161包含一生物辨識介面1611、一生物辨識處理單元1612及一數據庫1613,該數據庫1613記錄驗證生物特徵的一演算驗證碼1613a,該生物辨識介面1611讀取一生物特徵1611a以產生一驗證碼1612a,該生物辨識處理單元1612比對該驗證碼1612a與該演算驗證碼1613a以驗證該生物特徵1611a;當該驗證碼1612a與該演算驗證碼1613a比對成功,該控制模組12將該生物特徵1611a、該演算驗證碼1613a及該驗證碼1612a傳送至該儲存模組13;其中,該生物特徵辨識器161包括一指紋辨識器、一臉形辨識器或一瞳孔網膜辨識器。
As shown in Figure 3, the intelligent robot airport
請參照圖4,圖4係為本創作智能機器人機場迎賓導引系統之語音模組與光感應模組之示意圖。 Please refer to Figure 4. Figure 4 is a schematic diagram of the voice module and the light sensor module of the airport welcome guidance system for the intelligent robot.
如圖4所示,該智能機器人機場迎賓導引系統1更包括一語音模組17,設置於該主體101上與該控制模組12及該儲存模組13電性連接,該語音模組17包括一語音辨識元件171及一語音合成元件172,該語音辨識元件171用於辨識該使用者資料171a,以產生對應的一回應內容171b;該語音合成元件172用於將一文字內容172a轉換為該智能互動機器人的一語音資料172b;該儲存模組13儲存複數對話腳本13a及該派車單資訊224,該些對話腳本13a包括一招呼語腳本、一開頭語腳本及一派車資訊腳本;該控制模組12藉由人工智慧技術將對應的該回應內容171b作語意識別,以獲得該使用者的語意內容12a,而能夠根據該使用者的回應依序執行每一腳本,及選擇對應的該文字內容。
As shown in Figure 4, the intelligent robot airport
如圖4所示,該智能機器人機場迎賓導引系統1更包括一光感應模組18,用以偵測在一偵測方向上的一目標物,該光感應模組18包括一發光元件181、一光接收元件182及一控制電路183,該發光元件181用以發出一光束,該光接收元件182用以接收被該目標物反射的該光束,該控制電路183依據該光感應模組18偵測該光束的結果以判定該導引機器人40的移動方向。
As shown in FIG. 4 , the intelligent robot airport
請參照圖5及圖6a至圖6c,圖5係為本創作智能機器人機場迎賓導引系統之流程圖;以及圖6a至圖6c係為本創作智能機器人機場迎賓導引系統之操作流程圖。 Please refer to Fig. 5 and Fig. 6a to Fig. 6c, Fig. 5 is the flow chart of the airport welcome guidance system for the intelligent robot of this creation;
如圖5及圖6a至圖6c所示,在本創作該智能機器人機場迎賓導引系統1中,當該使用者抵達入境接機大廳時,可於該智能互動機器人10的該顯示模組102的顯示螢幕上選擇語言,包括繁體中文、簡體中文、英文、日本、韓文等。在語言選擇後,點選該顯示螢幕上的租車報到鍵,使用者掃描QR Code或輸入訂單編號以進行報到。其次,在該顯示螢幕上會顯示報到成功並顯示派車資訊,將駕駛的姓名、電話、車牌號碼、候車地點及預計抵達時間顯示於該顯示螢幕上,使用者可以掃描顯示螢幕上的QR code可將駕駛資訊存到手機上。接著,在該顯示螢幕上會顯示是否需要該導引機器人40引導至候車處,若該使用者選擇是,則由該導引機器人引導至月台乘車口處,以引導該使用者抵達至乘車月台出口處;若使用者選擇否,則以文字敘述導引至候車處,使該使用者可抵達至乘車月台出口處。如上所述,該智能互動機器人10在指定語言問候後,以掃描QR code方式確認該使用者身分,並確認該使用者所需服務,提供該使用者個人化資訊,同時通
知該伺服器與車輛,最後由該導引機器人40引導帶位置候機大廳門口,可有效提升服務的人力及待車效率。此外,該使用者隨該導引機器人40的引導與帶位,可有效降低人員接觸率,該導引機器人40在引導與帶位的任務過程,能適時加入防疫規定宣傳、出入境須知、旅遊等開放資訊提供。
As shown in Figure 5 and Figure 6a to Figure 6c, in the intelligent robot airport
綜上所述,本創作該智能機器人機場迎賓導引系統1以導引帶位的方式滿足機場入境接機大廳與上車月台間的交通,提升引導效率及克服多元語言需要的解決方案,提升租車和旅遊業者迎賓接機的服務效率與成本效益,同時適應疫情期間的科技非接觸引導,提升防疫準備措施。
To sum up, this intelligent robot airport
上述實施例僅係為了方便說明而舉例而已,本創作所主張之權利範圍自應以申請專利範圍所述為準,而非僅限於上述實施例。 The above-mentioned embodiments are only examples for convenience of description, and the scope of rights claimed in this creation should be subject to the scope of the patent application, rather than limited to the above-mentioned embodiments.
1:智能機器人機場迎賓導引系統 1: Intelligent robot airport welcome guidance system
10:智能互動機器人 10: Intelligent interactive robot
101:主體 101: Subject
11:感測模組 11: Sensing module
12:控制模組 12: Control module
13:儲存模組 13: Storage module
14:數據傳輸模組 14: Data transmission module
15:供電模組 15: Power supply module
16:身份辨識模組 16: Identification module
17:語音模組 17:Voice module
18:光感應模組 18: Light sensor module
20:伺服器 20: Server
21:資料庫 21: Database
211:預約資訊 211: Reservation information
212:客戶資訊 212: Customer information
213:車輛資訊 213: Vehicle information
214:駕駛資訊 214: Driving information
215:即時資訊 215: instant information
216:派車管理資訊 216: Dispatch management information
22:處理模組 22: Processing module
221:批價計算 221: Batch price calculation
222:租賃服務 222: Leasing service
223:預約派車資訊 223: Reservation dispatch information
224:派車單資訊 224: Dispatch information
30:使用者終端 30: User terminal
301:預約資訊 301: Reservation Information
31:使用者介面 31: User Interface
40:導引機器人 40: Guide the robot
401:外殼 401: shell
41:資訊傳輸模組 41:Information transmission module
42:導引控制模組 42: Guidance Control Module
43:動力模組 43: Power Module
44:電力提供模組 44: Power supply module
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