TWM613196U - A social robot management system for selling merchandise in social network - Google Patents

Abstract

This invention relating to a social robot management system for selling merchandise in social network, include a robot management server, a sale port device and a purchase port device. The robot management server has multiple social robots. The social robot joins each of the social network groups by the sale port device. When the social robot recognizes the text content of the text dialog of the social network groups is accord with product information, or is accord with specific text information, the social robots provides a product shopping information box of product information to the text dialog of the social network groups. The purchaser connects to the social network group through the purchase port device, and purchases the corresponding products through the product shopping information box.

Description

A social robot management system for selling goods on social networks

This model relates to a social robot management system for selling goods on social networks, in particular, a social robot that can perform text recognition on social networks through social robots to provide corresponding commodity shopping information boxes. A social robot management system for selling goods on social networks.

Online marketing is currently the most popular way of selling goods. Merchants can promote the products they sell through sharing on the Internet. The most common way at present is through social network groups. Commodity promotion, if the members of the group are interested in the product, they can add a new message below, such as I want to buy, and the merchant in the group promoting the product will record the product and contact the buyer again, confirm the payment before sending the product Send out.

However, this recording method is quite inconvenient, and the merchant must additionally confirm to the purchaser. If there are few buyers of the product or group, the merchant may be able to cope, but the number of members in the group will increase over time, and the variety of products will become more diverse. At the same time, if the merchant must process the orders separately, it will seriously increase the workload of the merchant, and the merchant will not be able to spare more time to expand the sales business. It may also confuse the goods or buyers in the processing process. The wrong product was sent.

On the other hand, for merchants, the most effective way to promote is to share product information to other groups through purchasers, but if there is no merchant in the shared group, members of other groups will even watch I want to buy, but I can’t contact the original merchant directly. In other words, only the brand of the product is promoted, and members of other groups cannot directly purchase the product with the merchant.

Therefore, how to provide a system that can effectively manage the products sold in the group and effectively organize the product records, so as to increase the management efficiency of the merchants selling the products in the group, and improve the efficiency of merchant shipments, and how to effectively increase other groups and Merchant’s transaction link enables members of other groups to purchase products from the original merchant when they obtain product information. This will be the focus of this case.

One purpose of this creation is to provide a social robot management system that can effectively manage commodities sold in groups and effectively organize commodity records for selling commodities on social networks.

Another purpose of this creation is to provide a social robot management system that can increase the management efficiency of merchants selling commodities in groups and improve the efficiency of merchants' shipments for selling commodities on social networks.

Another purpose of this creation is to provide a social robot management system for selling products on social networks that can connect other groups and merchants to trade products.

This creation of a social robot management system for selling goods on social networks is for managing multiple goods sold by multiple vendors, and for multiple buyers in multiple social network groups The social dialogue interface of to purchase the commodity, wherein the social robot management system includes a robot management server, a sales end device, and a purchase end device, and the robot management server includes a management server The end network transmission unit, a processing unit and a database, the management server end network transmission unit is connected with the processing unit and the database signal, and the processing unit has a plurality of social Group of robots, the database is for storage corresponding to the Multiple product information of the product, the management server is connected to the social network group through the management server-side network transmission unit, and is for each of the social robots to join In each of the social network groups, when the social robot recognizes that the text content of a text dialog box entered on the social dialog interface is consistent with the product information of the product, or When a set of predetermined text information is set, the social robot provides a commodity shopping information box corresponding to the commodity information of the commodity to the social dialogue interface; the sales end device includes a A vending-end network transmission unit and a vending-end display unit, the vending-end network transmission unit is connected to the vending-end display unit signal, and the vending-end device is through the The sales end network transmission unit is connected to the social network group, and the sales end display unit displays the social dialogue interface, wherein the social robot is generated by the The seller joins the social network group through each of the sales end devices; and the one purchase end device includes a purchase end network transmission unit and a sales end display unit, the The purchase end network transmission unit is connected to the sales end display unit signal, and the purchase end device is connected to the social network group through the sales end network transmission unit , The display unit of the purchase end displays the social dialogue interface for the purchaser to purchase the corresponding commodity through the commodity shopping information box.

The creation of a social robot management system for selling products on social networks is to manage the products sold in the group through the robot management server and effectively organize the product records. In this way, it can not only increase The management efficiency of merchants selling goods in groups can further improve the efficiency of merchant shipments, especially when sharing purchase information to other groups, the robot management server can still manage them, even if no merchants in the group join Among them, members can conduct transactions with merchants and achieve all the above-mentioned purposes.

In order to make the above-mentioned and other purposes, features and advantages of this creation more obvious and understandable, the following examples are specially cited, in conjunction with the accompanying drawings, which are described in detail as follows.

1: Robot management server

11: Manage server-side network transmission unit

12: Processing unit

13: Database

121: Social Robot

122: Commodity classification selection module

1221: Commodity label

123: Pickup store selection module

1231: Pickup store

124: Two-dimensional barcode generation module

1241: Two-dimensional barcode

125: Selling merchandise management module

126: Appointment reminder module

127: Customer Classification Module

128: report module

129: Advertising Module

2: Vendor device

21: Sales end network transmission unit

22: Vendor display unit

3: Purchase device

31: Purchase end network transmission unit

32: Purchase end display unit

4: Social network group

41:Community Dialogue Interface

42: Text dialog

43: Commodity shopping information box

430: Group share button

431: purchase button

432: Product Information Key

Figure 1 is a block diagram of creating a social robot management system for selling goods on a social network; Figure 2 is a block diagram of the processing unit of the social robot management system of Figure 1; Figure 3 is a diagram of Figure 1 A schematic diagram of the robot recognizing text of the social robot management system; FIG. 4 is a schematic diagram of the robot recognizing another text of the social robot management system of FIG. 1; FIG. 5 is a schematic diagram of the group sharing key of the social robot management system of FIG. 1; Figure 6 is a schematic diagram of the purchase key and product information key of the social robot management system of Figure 1; Figure 7 is a schematic diagram of the product label of the social robot management system of Figure 1; Figure 8 is a diagram of the social robot management system of Figure 1 Figure 9 is a schematic diagram of the two-dimensional bar code of the social robot management system of Figure 1; Figure 10 is a schematic diagram of the merchandise management module of the social robot management system of Figure 1; and Figure 11 is this Create another block diagram of another social robot management system for selling goods on social networks.

The creation of a social robot management system for selling goods on social networks. Refer to Figure 1 and Figure 2. It provides management of multiple products sold by multiple sellers and provides multiple purchases. People purchase these products through the social dialogue interface 41 of multiple social network groups 4. The social robot management system includes a robot management server 1, a sales end device 2 and a purchase end device 3. In this example, the sales-end device 2 and the purchase-end device 3 are smart phones, respectively, and the robot management server 1 includes a management server-side network transmission unit 11, a processing unit 12, and A database 13, the management server-side network transmission unit 11 is connected with the processing unit 12 and the database 13 signals. The processing unit 12 includes a plurality of social robots 121, a product classification selection module 122, and a pick-up store selection Module 123, a two-dimensional barcode generation module 124, a sales product management module 125, and an appointment reminder module 126. The database is used to store multiple product information corresponding to the product, and the robot management server The device 1 is connected to the social network group 4 through the management server-side network transmission unit 11, and each social robot 121 is added to each social network group 4. As shown in Figure 3, when the social The group robot 121 recognizes in the social dialogue interface 41 that the text content of a text dialog box 42 entered is the product information of the corresponding product, and the social robot 121 provides a product shopping information box 43 corresponding to the product information of the product to the community In the dialogue interface 4, or when it matches a set of predetermined text information, the social robot 121 can also provide the commodity shopping information box 43 corresponding to the commodity information to the social dialogue interface 41. In this example, when the text information is predetermined It is "+1" (as shown in Figure 4), the social network group 4 includes chat applications, community applications, and live broadcast applications.

The sales end device 2 includes a sales end network transmission unit 21 and a sales end display unit 22. The sales end network transmission unit 21 is connected to the sales end display unit 22 through signals. The sales end network transmission unit 21 is connected to the social network group 4, and the sales end display unit 22 displays the social dialogue interface, in which the social robot 121 is used by these sellers through the sales end device to which they belong 2 Join various social network groups. The purchase end device 3 includes a purchase end network transmission unit 31 and a purchase end display unit 32. The purchase end network transmission unit 31 is connected to the purchase end display unit 32 by signals. The purchase end device 3 is connected to the social network group 4 through the sales end network transmission unit 31, and the purchase end display unit 32 displays the social dialogue interface 41 for the purchaser to use the commodity shopping information box 43 purchase the corresponding products.

In addition, when the product shopping information box 43 is shared and presented to another social network group 4, the social robot 121 that originally provided and generated the product shopping information box 43 can also Identify the social dialogue interface 41 in the social network group 4 that is currently being shared. When the shared social dialogue interface appears, the text of the text dialog 42 that matches the product information in the corresponding shopping information box of the product , Or when it meets the predetermined text information, the social robot 121 displays the shopping information box 43 again to the social dialogue interface 41. As shown in FIG. 5, the product shopping information box 43 includes a group sharing button 430 for purchase The user selects another social network group 4 to be shared, and shares the current product shopping information box 43 to another selected social network group 4.

Referring to FIG. 6 together, the commodity shopping information box 43 includes a purchase button 431 and a commodity information button 432. The purchase button 431 is for the purchaser to click and link to a corresponding purchase page. The information button 432 is for the purchaser to click to link to a corresponding product information page.

Referring to FIG. 7 together, the product classification module 122 is for the seller to select at least one product label 1221 corresponding to each product from a plurality of product labels 1221, and store it in the database 13, when the social robot When 121 displays the shopping information box 43 on the social dialogue interface 41, the display shopping information box 43 may include product tags 1221 corresponding to each product.

Referring to Fig. 8 together, the pick-up store selection module 123 is for the seller to select at least one of the multiple pick-up stores 1231 and store it in the database 13. When the social robot 121 is on the social dialogue interface 41. When the shopping information box 43 is displayed, the display shopping information box 43 may include the name of the pickup store corresponding to each product.

In addition, when picking up the goods at the pick-up store, in order to avoid picking up the wrong goods or avoiding theft of the goods, the two-dimensional barcode generation module 124 can generate the two-dimensional barcode 1241 of the corresponding product (as shown in Figure 9). The two-dimensional bar code 1241 is when the buyer purchases the corresponding goods through the product shopping information box, the corresponding two-dimensional bar code 1241 is generated and displayed on the purchase end display unit 32 for the purchaser to display the purchase end display unit 32 The displayed two-dimensional bar code 1241 is provided to the pick-up store for scanning, and the pick-up is performed after confirming that it is correct.

When the seller sells too many products, it is easy to cause the product promotion and transaction records to be quite cumbersome. Refer to Figure 10 together, the sales product management module 125 can provide a summary and store it in the database 13 by the seller The information of the sold goods can be used by the seller to query the sales status of the currently sold or promoted goods through the sales terminal device 2.

When a specific product needs to be promoted in each social network group 4 at a specific time, the appointment reminder module 126 allows each seller to set each social robot 121 to push the product at a predetermined time through the sales terminal device 2 The shopping information box 43 to each community dialogue interface 41 of each social network group 4.

The present invention is another embodiment of a social robot management system for selling goods on social networks. Refer to FIG. 1 and FIG. 11 together. The processing unit 12 further includes a customer grading module 127 and a customer classification module 127. A report module 128 and an advertisement module 129. The customer rating module 127 is used to set the authority of each purchaser. The processing unit 12 can provide a purchase limit by the social robot 121 on the purchase page according to each authority of the purchaser. Information, a product browsing limited information, and a priority processing privilege information, for example, the social robot 121 determines whether they can purchase or see the product according to different buyers, or whether they can enjoy some priority processing privileges, such as priority collection , Special benefits defined by the store manager, such as buying first and then checking out.

The report module 128 in this example is for the seller to browse the sales merchandise management module 125 through the sales end device 2 and correspond to the traffic information of a store of each social robot, the sales volume information of a merchandise, and the Customer purchase information, a customer’s activity information, and a community mobilization report information, so as to provide sellers with the information to adjust their own marketing methods or adjust the purchased products, and the advertising module 129 is For each seller through the sales terminal device 2 to set each social robot 121 to present an advertisement information to each social network where each social robot 121 is located and suitable Group 4, according to the advertisement information undertaken, charge in an appropriate manner and provide the corresponding advertisement fee to the account of each seller.

The creation of a social robot management system for selling goods on social networks is to manage the goods sold in the group through the robot management server and effectively organize the merchandise record. Therefore, the seller can use the sales The sales-end device (smartphone) connects to the robot management server for direct query. On the other hand, when the purchase information is shared with other groups, the robot management server can still manage it, even if no merchant in the group joins it, the members are It can be connected with merchants for transactions. Furthermore, this case can also attach the corresponding product label to the product, and when picking up the goods at the pick-up store, it can also provide a two-dimensional bar code for the store to confirm, and through appointment reminders, So that sellers will not miss various sales opportunities, it can increase the management efficiency of merchants selling goods in groups, greatly improve the efficiency of merchants’ shipments, and achieve all the above goals.

Although this creation has been disclosed in the above embodiments, it is not intended to limit this creation. Those with ordinary knowledge in the technical field to which this creation belongs can make some changes and modifications without departing from the spirit and scope of this new model. Therefore, the scope of protection of this new model shall be subject to the scope of the attached patent application.

1: Robot management server

11: Manage server-side network transmission unit

12: Processing unit

13: Database

2: Vendor device

21: Sales end network transmission unit

22: Vendor display unit

3: Purchase device

31: Purchase end network transmission unit

32: Purchase end display unit

4: Social network group

Claims (13)

A social robot management system for selling products on social networks. It is used to manage multiple products sold by multiple sellers, and for multiple buyers to group social networks in multiple social networks. Purchase these products through a group dialogue interface, where the social robot management system includes: a robot management server, including a management server-side network transmission unit, a processing unit, and a database, and the management server-side network transmission The unit is connected with the processing unit and the database signal. The processing unit has multiple social robots. The database is used to store multiple product information corresponding to the products. The management server is through the management server end network. The path transmission unit is connected to the social network groups and allows each social robot to join each social network group. When the social robots recognize the input in the social dialogue interface When the text content of a text dialog box matches the product information of the products or a set of predetermined text information, the social robots will provide a product shopping information box corresponding to the product information of the products to the Community dialogue interface; a sales-end device, including a sales-end network transmission unit and a sales-end display unit, the sales-end network transmission unit is connected to the sales-end display unit signal, the sales The end device is connected to the social network groups through the sales end network transmission unit, and the sales end display unit displays the social dialogue interfaces, and the social robots are controlled by the sales end display unit. The seller joins the social network groups through each of the sales-end devices; and a purchase-end device, including a purchase-end network transmission unit and a sales-end display unit, and the purchase-end network transmission unit is Signal connection with the display unit of the sales end, the purchase end device is connected to the social network groups through the network transmission unit of the sales end, and the display unit of the purchase end Display these community dialogue interfaces for the buyers to purchase the corresponding products through the product shopping information box. The social robot management system according to claim 1, wherein the product shopping information frame is shared and presented to another social network group, and the social robot that provides and generates the shopping information frame Identify the social dialogue interface in the social network group. When the social dialogue interface is shared, the text content of the text dialog appears in line with the product information in the corresponding shopping information box of the product, or matches When the group of predetermined text information, the social robot again displays the shopping information box of the product to the community dialogue interface. According to the social robot management system of claim 2, wherein the product shopping information box includes a group sharing key for the purchasers to share the product shopping information box to another social network group. The social robot management system according to claim 1, wherein the group of predetermined text information is +1. For example, the social robot management system of claim 1, wherein the product shopping information box includes a purchase button and a product information button, and the purchase button is for the purchasers to click and link to a corresponding purchase page. The product information key is for the buyers to click and link to a corresponding product information page. The social robot management system according to claim 1, wherein the processing unit further includes a product classification selection module, and the product classification module is for the seller to select the product corresponding to each product from a plurality of product tags. At least one product label is stored in the database, and the product shopping information frame includes the product label corresponding to each product. The social robot management system according to claim 1, wherein the processing unit further includes a pick-up store selection module, and the pick-up store selection module allows the seller to select at least one from a plurality of pick-up stores , And stored in the database, where the product shopping information box includes the pickup store corresponding to each product. The social robot management system according to claim 1, wherein the processing unit further includes a two-dimensional barcode generation module, and the two-dimensional barcode generation module is used when the buyer purchases the corresponding items through the product shopping information box. For the commodity, a two-dimensional barcode corresponding to the commodity is generated and presented to the display unit of the sales end for scanning the two-dimensional barcode and picking up the corresponding commodity. The social robot management system according to claim 1, wherein the processing unit further includes a merchandise management module for sale, and the merchandise management module for sale is collected and stored in the database by the sellers. The product information of the products is sold, and the seller can query the sales status of the products through the sales terminal device. The social robot management system according to claim 1, wherein the processing unit further includes an appointment reminder module, and the appointment reminder module is for each seller to use the sales terminal device Set each of the social robots to push the shopping information boxes of the products to each of the social dialogue interfaces of the social network groups at a predetermined time. According to claim 5, the social robot management system, wherein the processing unit further includes a customer grading module, the customer grading module is for setting the permissions of the purchasers, and the processing unit is based on each purchaser’s The authority provides a purchase limited information, a product browsing limited information, and a priority processing privilege information on the purchase page. The social robot management system according to claim 9, wherein the processing unit further includes a report module, and the report module is for each seller to browse the sales commodity management module through the sales terminal device and correspond to The traffic information of a store, the sales volume information of a product, the purchase volume information of a customer, the activity information of a customer, and the community mobilization report information of each of the social robots. The social robot management system according to claim 1, wherein the processing unit further includes an advertising module for each of the sellers to set each social robot to display an advertisement through the sales terminal device Information is sent to each social network group where each of the social robots are located, and corresponding advertising fees are provided to each seller based on the advertisement information undertaken.

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