TWM613196U - A social robot management system for selling merchandise in social network - Google Patents
A social robot management system for selling merchandise in social network Download PDFInfo
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本新型是有關一種用於在社群網路販售商品的社群機器人管理系統,尤其是可透過社群機器人於社群網路進行文字辨識以提供對應的商品購物資訊框的一種用於在社群網路販售商品的社群機器人管理系統。 This model relates to a social robot management system for selling goods on social networks, in particular, a social robot that can perform text recognition on social networks through social robots to provide corresponding commodity shopping information boxes. A social robot management system for selling goods on social networks.
網路行銷是目前最流行的商品銷售方式,商家透過網路的分享,可將販售的商品推廣出去,而目前最常見的方式,則是透過社群網路群組,在群組中進行商品推廣,如果群組中的成員對商品有興趣,即可在底下新增訊息,例如我要購買,再由群組中推廣商品的商家進行紀錄後另聯繫購買者,確認付款後再將商品寄出。 Online marketing is currently the most popular way of selling goods. Merchants can promote the products they sell through sharing on the Internet. The most common way at present is through social network groups. Commodity promotion, if the members of the group are interested in the product, they can add a new message below, such as I want to buy, and the merchant in the group promoting the product will record the product and contact the buyer again, confirm the payment before sending the product Send out.
但是,這樣的紀錄方式相當不便,且商家必須另外向購買方進行確認,如果商品或群組購買者還少時,商家或能應付,但一段時間群組中的成員增加,且商品種類更繁雜時,若還必須由商家獨自各別處理訂單時,嚴重增加商家的工作負擔,導致商家無法空出更多時間擴大販售業務,也可能會在處理過程中,搞混商品或買家而導致寄錯商品。 However, this recording method is quite inconvenient, and the merchant must additionally confirm to the purchaser. If there are few buyers of the product or group, the merchant may be able to cope, but the number of members in the group will increase over time, and the variety of products will become more diverse. At the same time, if the merchant must process the orders separately, it will seriously increase the workload of the merchant, and the merchant will not be able to spare more time to expand the sales business. It may also confuse the goods or buyers in the processing process. The wrong product was sent.
另方面,對於商家而言,最有效的推廣方式,便是透過購買者將商品資訊另分享至其它的群組中,但是分享的群組中若沒有商家在裡面,其它群組的成員即便看到想要購買,卻無法直接聯繫原本的商家,對商家 而言,僅只是將商品的品牌推廣出去,其它群組的成員卻無法直接與商家購買商品。 On the other hand, for merchants, the most effective way to promote is to share product information to other groups through purchasers, but if there is no merchant in the shared group, members of other groups will even watch I want to buy, but I can’t contact the original merchant directly. In other words, only the brand of the product is promoted, and members of other groups cannot directly purchase the product with the merchant.
因此,如何提供一種可有效管理在群組中販售的商品與有效進行商品紀錄彙整,以增加商家在群組販賣商品的管理效率,並提升商家出貨效率,以及如何有效增加其它群組與商家的交易連結,使得其它群組的成員獲得商品資訊時也能夠向原商家進行商品的購買,這都會是本案所要著重的問題重點。 Therefore, how to provide a system that can effectively manage the products sold in the group and effectively organize the product records, so as to increase the management efficiency of the merchants selling the products in the group, and improve the efficiency of merchant shipments, and how to effectively increase other groups and Merchant’s transaction link enables members of other groups to purchase products from the original merchant when they obtain product information. This will be the focus of this case.
本創作的一目的在提供一種可有效管理在群組中販售的商品與有效進行商品紀錄彙整的一種用於在社群網路販售商品的社群機器人管理系統。 One purpose of this creation is to provide a social robot management system that can effectively manage commodities sold in groups and effectively organize commodity records for selling commodities on social networks.
本創作的另一目的在提供一種可增加商家在群組販賣商品的管理效率,並提升商家出貨效率的一種用於在社群網路販售商品的社群機器人管理系統。 Another purpose of this creation is to provide a social robot management system that can increase the management efficiency of merchants selling commodities in groups and improve the efficiency of merchants' shipments for selling commodities on social networks.
本創作的又一目的在提供一種可將其它群組與商家販售的商品進行交易連結的一種用於在社群網路販售商品的社群機器人管理系統。 Another purpose of this creation is to provide a social robot management system for selling products on social networks that can connect other groups and merchants to trade products.
本創作一種用於在社群網路販售商品的社群機器人管理系統,是供管理多個販售者販售的多個商品,並供多個購買者在多個社群網路群組的社群對話介面購買所述的商品,其中所述的社群機器人管理系統包括一機器人管理伺服器、一販售端裝置及一購買端裝置,所述的機器人管理伺服器包括一管理伺服器端網路傳輸單元、一處理單元及一資料庫,所述的管理伺服器端網路傳輸單元是與所述的處理單元及所述的資料庫訊號連結,所述的處理單元具有多個社群機器人,所述的資料庫供儲存對應所述 的商品的多個商品資訊,所述的管理伺服器是透過所述的管理伺服器端網路傳輸單元連線至所述的社群網路群組,並供各所述的社群機器人加入至各所述的社群網路群組中,當所述的社群機器人辨識出在所述的社群對話介面輸入的一文字對話框的文字內容是符合所述的商品的商品資訊、或符合一組預定文字資訊時,由所述的社群機器人提供對應所述的商品的所述的商品資訊的一商品購物資訊框至所述的社群對話介面;所述的販售端裝置包括一販售端網路傳輸單元及一販售端顯示單元,所述的販售端網路傳輸單元是與所述的販售端顯示單元訊號連結,所述的販售端裝置是透過所述的販售端網路傳輸單元連線至所述的社群網路群組,由所述的販售端顯示單元顯示所述的社群對話介面,其中所述的社群機器人是由所述的販售者透過各所述的販售端裝置加入至所述的社群網路群組;及所述的一購買端裝置包括一購買端網路傳輸單元及一販售端顯示單元,所述的購買端網路傳輸單元是與所述的販售端顯示單元訊號連結,所述的購買端裝置是透過所述的販售端網路傳輸單元連線至所述的社群網路群組,由所述的購買端顯示單元顯示所述的社群對話介面,供所述的購買者透過所述的商品購物資訊框購買對應的各所述的商品。 This creation of a social robot management system for selling goods on social networks is for managing multiple goods sold by multiple vendors, and for multiple buyers in multiple social network groups The social dialogue interface of to purchase the commodity, wherein the social robot management system includes a robot management server, a sales end device, and a purchase end device, and the robot management server includes a management server The end network transmission unit, a processing unit and a database, the management server end network transmission unit is connected with the processing unit and the database signal, and the processing unit has a plurality of social Group of robots, the database is for storage corresponding to the Multiple product information of the product, the management server is connected to the social network group through the management server-side network transmission unit, and is for each of the social robots to join In each of the social network groups, when the social robot recognizes that the text content of a text dialog box entered on the social dialog interface is consistent with the product information of the product, or When a set of predetermined text information is set, the social robot provides a commodity shopping information box corresponding to the commodity information of the commodity to the social dialogue interface; the sales end device includes a A vending-end network transmission unit and a vending-end display unit, the vending-end network transmission unit is connected to the vending-end display unit signal, and the vending-end device is through the The sales end network transmission unit is connected to the social network group, and the sales end display unit displays the social dialogue interface, wherein the social robot is generated by the The seller joins the social network group through each of the sales end devices; and the one purchase end device includes a purchase end network transmission unit and a sales end display unit, the The purchase end network transmission unit is connected to the sales end display unit signal, and the purchase end device is connected to the social network group through the sales end network transmission unit , The display unit of the purchase end displays the social dialogue interface for the purchaser to purchase the corresponding commodity through the commodity shopping information box.
本創作一種用於在社群網路販售商品的社群機器人管理系統,是透過機器人管理伺服器進行管理在群組中販售的商品與有效進行商品紀錄彙整,如此一來,不僅可增加商家在群組販賣商品的管理效率,更進一步的,還能提升商家出貨效率,尤其是將購買資訊分享至其它群組時,機器人管理伺服器仍可進行管理,即使群組中沒有商家加入其中,成員乃可與商家進行交易連結,並達成上述所有目的。 The creation of a social robot management system for selling products on social networks is to manage the products sold in the group through the robot management server and effectively organize the product records. In this way, it can not only increase The management efficiency of merchants selling goods in groups can further improve the efficiency of merchant shipments, especially when sharing purchase information to other groups, the robot management server can still manage them, even if no merchants in the group join Among them, members can conduct transactions with merchants and achieve all the above-mentioned purposes.
為讓本創作之上述和其他目的、特徵和優點能更明顯易懂,下文特舉實施例,並配合所附圖式,作詳細說明如下。 In order to make the above-mentioned and other purposes, features and advantages of this creation more obvious and understandable, the following examples are specially cited, in conjunction with the accompanying drawings, which are described in detail as follows.
1:機器人管理伺服器 1: Robot management server
11:管理伺服器端網路傳輸單元 11: Manage server-side network transmission unit
12:處理單元 12: Processing unit
13:資料庫 13: Database
121:社群機器人 121: Social Robot
122:商品分類選擇模組 122: Commodity classification selection module
1221:商品標籤 1221: Commodity label
123:取貨門市選擇模組 123: Pickup store selection module
1231:取貨門市 1231: Pickup store
124:二維條碼產生模組 124: Two-dimensional barcode generation module
1241:二維條碼 1241: Two-dimensional barcode
125:販售商品管理模組 125: Selling merchandise management module
126:預約提醒模組 126: Appointment reminder module
127:客戶分級模組 127: Customer Classification Module
128:報表模組 128: report module
129:廣告模組 129: Advertising Module
2:販售端裝置 2: Vendor device
21:販售端網路傳輸單元 21: Sales end network transmission unit
22:販售端顯示單元 22: Vendor display unit
3:購買端裝置 3: Purchase device
31:購買端網路傳輸單元 31: Purchase end network transmission unit
32:購買端顯示單元 32: Purchase end display unit
4:社群網路群組 4: Social network group
41:社群對話介面 41:Community Dialogue Interface
42:文字對話框 42: Text dialog
43:商品購物資訊框 43: Commodity shopping information box
430:群組分享鍵 430: Group share button
431:購買鍵 431: purchase button
432:商品資訊鍵 432: Product Information Key
圖1為本創作一種用於在社群網路販售商品的社群機器人管理系統的方塊圖;圖2是圖1的社群機器人管理系統的處理單元的方塊圖;圖3是圖1的社群機器人管理系統的機器人辨識文字的示意圖;圖4是圖1的社群機器人管理系統的機器人辨識另一文字的示意圖;圖5是圖1的社群機器人管理系統的群組分享鍵的示意圖;圖6是圖1的社群機器人管理系統的購買鍵及商品資訊鍵的示意圖;圖7是圖1的社群機器人管理系統的商品標籤的示意圖;圖8是圖1的社群機器人管理系統的取貨門市的示意圖;圖9是圖1的社群機器人管理系統的二維條碼的示意圖;圖10是圖1的社群機器人管理系統的販售商品管理模組的示意圖;及圖11是本創作另一種用於在社群網路販售商品的社群機器人管理系統的另一方塊圖。 Figure 1 is a block diagram of creating a social robot management system for selling goods on a social network; Figure 2 is a block diagram of the processing unit of the social robot management system of Figure 1; Figure 3 is a diagram of Figure 1 A schematic diagram of the robot recognizing text of the social robot management system; FIG. 4 is a schematic diagram of the robot recognizing another text of the social robot management system of FIG. 1; FIG. 5 is a schematic diagram of the group sharing key of the social robot management system of FIG. 1; Figure 6 is a schematic diagram of the purchase key and product information key of the social robot management system of Figure 1; Figure 7 is a schematic diagram of the product label of the social robot management system of Figure 1; Figure 8 is a diagram of the social robot management system of Figure 1 Figure 9 is a schematic diagram of the two-dimensional bar code of the social robot management system of Figure 1; Figure 10 is a schematic diagram of the merchandise management module of the social robot management system of Figure 1; and Figure 11 is this Create another block diagram of another social robot management system for selling goods on social networks.
本創作一種用於在社群網路販售商品的社群機器人管理系統,參考圖1及圖2所示,是提供管理多個販售者所販售的多個商品,並供多個購買者透過並在多個社群網路群組4的社群對話介面41購買這些商品,社群機器人管理系統包括一機器人管理伺服器1、一販售端裝置2及一購買端裝置3,在本例中,販售端裝置2及購買端裝置3分別是智慧型手機,其中機器人管理伺服器1包括一管理伺服器端網路傳輸單元11、一處理單元12及
一資料庫13,管理伺服器端網路傳輸單元11是與處理單元12及資料庫13訊號連結,處理單元12包括多個社群機器人121、一商品分類選擇模組122、一取貨門市選擇模組123、一二維條碼產生模組124、一販售商品管理模組125及一預約提醒模組126,資料庫則是供儲存對所述應商品的多個商品資訊,而機器人管理伺服器1是透過管理伺服器端網路傳輸單元11連線至社群網路群組4,並加入各社群機器人121至各社群網路群組4中,一併參考圖3所示,當社群機器人121在社群對話介面41中辨識出輸入的一文字對話框42的文字內容是符合所屬商品的商品資訊,由社群機器人121提供對應商品的商品資訊的一商品購物資訊框43至社群對話介面4中,或者是符合一組預定文字資訊時,也可由社群機器人121提供對應商品的商品資訊的商品購物資訊框43至社群對話介面41中,在本例中,預定文字資訊時是「+1」(如圖4所示),社群網路群組4包括聊天應用程式、社群應用程式以及直播應用程式。
The creation of a social robot management system for selling goods on social networks. Refer to Figure 1 and Figure 2. It provides management of multiple products sold by multiple sellers and provides multiple purchases. People purchase these products through the
販售端裝置2包括一販售端網路傳輸單元21及一販售端顯示單元22,販售端網路傳輸單元21是與販售端顯示單元22訊號連結,販售端裝置2是透過販售端網路傳輸單元21連線至社群網路群組4,由販售端顯示單元22顯示社群對話介面,其中社群機器人121是由這些販售者透過所屬的販售端裝置2加入至各種社群網路群組中,購買端裝置3包括一購買端網路傳輸單元31及一購買端顯示單元32,購買端網路傳輸單元31是與購買端顯示單元32訊號連結,購買端裝置3是透過販售端網路傳輸單元31連線至社群網路群組4,由購買端顯示單元32顯示社群對話介面41,以供所述的購買者透過商品購物資訊框43購買對應的各商品。
The
另外,當商品購物資訊框43被分享出去,並呈現至另一該社群網路群組4時,此時原本提供及產生商品購物資訊框43的社群機器人121也能
辨識目前被分享的社群網路群組4中的社群對話介面41,當被分享的社群對話介面出現的文字對話框42的文字內容是符合對應的該商品購物資訊框的該商品資訊,或符合預定文字資訊時,由社群機器人121另再次顯示購物資訊框43至社群對話介面41中,如圖5所示,商品購物資訊框43包括一群組分享鍵430,可供購買者點選欲分享的另一社群網路群組4,並將目前的商品購物資訊框43分享至選擇的另一社群網路群組4。
In addition, when the product
一併參考圖6所示,所述的商品購物資訊框43包括一購買鍵431及一商品資訊鍵432,購買鍵431是供所述的購買者點選後連結至對應的一購買頁面,商品資訊鍵432是供所述的購買者點選後連結至對應的一商品資訊頁面。
Referring to FIG. 6 together, the commodity
一併參考圖7所示,商品分類模組122是供販售者從多個商品標籤1221中,選擇對應各商品的至少一個商品標籤1221,並儲存至該資料庫13中,當社群機器人121在社群對話介面41顯示購物資訊框43時,顯示購物資訊框43則可包含對應各商品的商品標籤1221。
Referring to FIG. 7 together, the
一併參考圖8所示,取貨門市選擇模組123是供販售者從多個取貨門市1231中選擇至少一個,並儲存至資料庫13中,當社群機器人121在社群對話介面41顯示購物資訊框43時,顯示購物資訊框43則可包含對應各商品的取貨門市的名稱。
Referring to Fig. 8 together, the pick-up
另外,在取貨門市進行取貨時,為必避免拿錯商品,或避免商品被盜領,可由二維條碼產生模組124產生對應商品的二維條碼1241(如圖9所示),所述的二維條碼1241是當購買者透過該商品購物資訊框購買對應的各商品時,產生對應的二維條碼1241,並呈現在購買端顯示單元32,以供購買者將購買端顯示單元32所顯示的二維條碼1241提供至取貨門市進行掃描,確認無誤後再進行取貨。
In addition, when picking up the goods at the pick-up store, in order to avoid picking up the wrong goods or avoiding theft of the goods, the two-dimensional
由於販售者販售的商品過多時,容易造成商品推廣及交易紀錄也會相當繁瑣,一併參考圖10所示,販售商品管理模組125可提供彙整儲存在資料庫13由販售者販售的商品資訊,可供售者透過該販售端裝置2查詢目前已賣出或推廣中的商品的販售狀態。
When the seller sells too many products, it is easy to cause the product promotion and transaction records to be quite cumbersome. Refer to Figure 10 together, the sales
當有特定的商品需在特定的時間在各社群網路群組4推廣時,預約提醒模組126可供各販售者透過販售端裝置2設定各社群機器人121在一預定時間推播商品購物資訊框43至各個社群網路群組4的各社群對話介面41。
When a specific product needs to be promoted in each
本創作一種用於在社群網路販售商品的社群機器人管理系統的另一實施例,一併參考圖1及圖11所示,其中處理單元12更包括一客戶分級模組127、一報表模組128及一廣告模組129,其中客戶分級模組127是供設定每一位購買者的權限,處理單元12可依據購買者的各權限於購買頁面由社群機器人121提供一購買限定資訊、一商品瀏覽限定資訊及一優先處理特權資訊,例如由社群機器人121依據不同購買者限定其是否可以購買,或是否可以看見商品,或是否可以享有一些優先處理的特權,如優先領貨,可先買後結帳等店長定義的特殊福利。
The present invention is another embodiment of a social robot management system for selling goods on social networks. Refer to FIG. 1 and FIG. 11 together. The
本例的報表模組128則是供販售者透過販售端裝置2瀏覽販售商品管理模組125且對應的各該社群機器人的一商店的流量資訊、一商品的銷售量資訊、一顧客的購買量資訊、一顧客的活耀度資訊及一社群動員力報表資訊,以提供販售者依據這些資訊,調整自己的行銷方式,或是調整進貨商品,而廣告模組129則是供各販售者透過販售端裝置2設定各所屬的社群機器人121呈現一廣告資訊至各社群機器人121所在且適合的各社群網路
群組4,並依據承接的廣告資訊以適當的形式收費並提供對應的廣告費至各販售者的帳戶中。
The
本創作一種用於在社群網路販售商品的社群機器人管理系統,是透過機器人管理伺服器進行管理在群組中販售的商品與有效進行商品紀錄彙整,因此販售者可透過販售端裝置(智慧手機)連線至機器人管理伺服器直接查詢,另方面,當購買資訊分享至其它群組時,機器人管理伺服器仍可進行管理,即使群組中沒有商家加入其中,成員乃可與商家進行交易連結,更進一步的,本案還能夠將商品附加對應的商品標籤,且在取貨門市進行取貨時,更可提供二維條碼以供門市確認,以及透過預約提醒的方式,令販售者不會錯失各種販售時機,皆可增加商家在群組販賣商品的管理效率,大幅提升商家出貨效率,並達成上述所有目的。 The creation of a social robot management system for selling goods on social networks is to manage the goods sold in the group through the robot management server and effectively organize the merchandise record. Therefore, the seller can use the sales The sales-end device (smartphone) connects to the robot management server for direct query. On the other hand, when the purchase information is shared with other groups, the robot management server can still manage it, even if no merchant in the group joins it, the members are It can be connected with merchants for transactions. Furthermore, this case can also attach the corresponding product label to the product, and when picking up the goods at the pick-up store, it can also provide a two-dimensional bar code for the store to confirm, and through appointment reminders, So that sellers will not miss various sales opportunities, it can increase the management efficiency of merchants selling goods in groups, greatly improve the efficiency of merchants’ shipments, and achieve all the above goals.
雖然本創作已以實施例揭露如上,然其並非用以限定本創作,本創作所屬技術領域中具有通常知識者,在不脫離本新型之精神和範圍內,當可作些許之更動與潤飾,因此本新型之保護範圍當視後附之申請專利範圍所界定者為準。 Although this creation has been disclosed in the above embodiments, it is not intended to limit this creation. Those with ordinary knowledge in the technical field to which this creation belongs can make some changes and modifications without departing from the spirit and scope of this new model. Therefore, the scope of protection of this new model shall be subject to the scope of the attached patent application.
1:機器人管理伺服器 1: Robot management server
11:管理伺服器端網路傳輸單元 11: Manage server-side network transmission unit
12:處理單元 12: Processing unit
13:資料庫 13: Database
2:販售端裝置 2: Vendor device
21:販售端網路傳輸單元 21: Sales end network transmission unit
22:販售端顯示單元 22: Vendor display unit
3:購買端裝置 3: Purchase device
31:購買端網路傳輸單元 31: Purchase end network transmission unit
32:購買端顯示單元 32: Purchase end display unit
4:社群網路群組 4: Social network group
Claims (13)
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