TWM607508U - Customized appointment system - Google Patents

Abstract

A customized reservation system can communicate with a terminal electronic device and includes a storage unit and a processing unit. The storage unit stores multiple enterprise data of multiple different enterprises served by a service party and multiple service site data of the service party. When the processing unit receives a login account and a dedicated service request from the terminal electronic device, it filters out the service location data from the service location data based on at least one corporate location data of the corporate data corresponding to the login account. At least one service site data related to at least one corporate site data, and an appointment page showing at least one service site location option corresponding to the at least one service site data is provided to the terminal electronic device, and the processing unit uses the appointment page Complete an appointment application operation according to the selected at least one service base location option and the input contact information.

Description

Customized appointment system

This model relates to an appointment system, especially a customized appointment system.

The dedicated website for group insurance companies provided by general insurance service providers can be used and viewed by employees of various companies. However, when employees are interested in the additional insurance displayed on the dedicated website of the company and want to seek professional advice, employees must take the initiative Only by contacting the window staff in charge of insurance-related business in the enterprise or the customer service staff of the insurance service provider can you find a suitable insurance specialist in the insurance service provider for negotiation and discussion, which is not only time-consuming but also very inconvenient.

Therefore, one of the objectives of the present invention is to provide an enterprise dedicated station reservation system that can improve at least one of the above-mentioned shortcomings of the prior art.

Therefore, in some embodiments, the customized reservation system of the present invention can communicate with a terminal electronic device, and includes a network communication interface, a storage unit, and a processing unit. The network communication interface is used to establish a connection with the terminal electronic device for communication. The storage unit stores multiple enterprise data of multiple different enterprises served by a service party and multiple service site data of the service party. Each enterprise data includes a corresponding login account of the enterprise and the corresponding enterprise information. At least one company's site information. The processing unit can receive a login account from the terminal electronic device through the network communication interface, and when determining that the login account matches the login account of one of the enterprise data stored in the storage unit, provide the login account A corresponding service page is provided to the terminal electronic device, and the service page includes an option to reserve a dedicated service.

After the reserved service option is selected, the terminal electronic device can send a personal service request related to the reserved service option to the processing unit through the service page,

After the processing unit receives the dedicated service request, based on the at least one company site data of the company data corresponding to the login account, filter out the at least one company site data from the service site data stored in the storage unit Point data related to at least one service site data, and provide a reservation page to the terminal electronic device, the reservation page displays at least one service site location option corresponding to the at least one service site data, and the terminal electronic device can select the At least one service site location option and input contact information in the reservation page, so that the selected at least one service site location option and the input contact information will be sent to the processing unit through the reservation page, so that the processing unit can follow The selected at least one service base location option and the input contact information complete an appointment application operation.

In some implementations, the storage unit stores a plurality of service pages respectively corresponding to the enterprise data, and when the processing unit determines that the login account matches the login account of one of the enterprise data stored in the storage unit, The service page corresponding to the login account is obtained from the storage unit and provided to the terminal electronic device.

In some implementation aspects, the storage unit also stores multiple pieces of activity data, and the service page also displays an activity calendar linked to the activity data, and the activity calendar is updated in real time as the activity data changes. .

Through the above-mentioned technical means, the present invention allows employees of these companies to more conveniently put forward the special service request, and can directly select the at least one suitable service base location and input the contact information through the appointment page, so as to complete the Make an appointment to apply for homework. In addition, it also makes it easier for the service party to integrate the dedicated service requirements put forward by the employees of each enterprise after the appointment application is completed, so as to assign suitable specialists to contact the employees of each enterprise, thereby improving service efficiency and saving both parties Time and manpower.

Before the present invention is described in detail, it should be noted that in the following description, similar elements are represented by the same numbers.

1 and 2, an embodiment of the new customized reservation system 1 of the present invention can communicate with a terminal electronic device 2. The terminal electronic device 2 can be, for example, but not limited to, a smart phone, a tablet computer, or a desk. A terminal electronic device 2 with Internet access function such as a laptop computer. The customized reservation system 1 may include, for example, one or more network servers, but is not limited to this. The customized reservation system 1 also includes a network communication interface 11, a storage unit 12, and a Processing unit 13.

The network communication interface 11 is used to establish a connection with the terminal electronic device 2 for communication, and the connection can be established through a network (such as the Internet). The storage unit 12 stores multiple enterprise data of multiple different enterprises served by a server and multiple service site data of the server. Each enterprise data includes a corresponding login account of the enterprise and the corresponding enterprise. At least one company’s site information. In this embodiment, the service provider is, for example, an insurance service provider that provides group insurance to these companies, but it is not limited by this, and the service provider may also be other service providers. The processing unit 13 is electrically coupled to the network communication interface 11 and the storage unit 12. The execution process of the customized reservation system 1 of this embodiment is roughly as follows.

First, as shown in step S1 of FIG. 2, the processing unit 13 of the customized reservation system 1 provides a login page to the terminal electronic device 2 through the network communication interface 11.

As shown in step S2 of FIG. 2, the terminal electronic device 2 displays the login page for the employees of the companies to enter a login account. Next, as shown in step S3 of FIG. 2, the terminal electronic device 2 transmits the login account to the customized reservation system 1.

Next, as shown in step S4 of FIG. 2, the processing unit 13 receives the login account from the terminal electronic device 2 through the network communication interface 11, and determines whether the login account is one of the login account and the one stored in the storage unit 12 Whether the login account of the enterprise data matches, if they match, the processing unit 13 obtains a service page 3 corresponding to the login account from the storage unit 12 (see FIG. 3).

Referring to FIGS. 2 to 4, next, as shown in step S5 of FIG. 2, the processing unit 13 provides the service page 3 to the terminal electronic device 2 through the network communication interface 11. As shown in step S6 of FIG. 2, the terminal electronic device 2 receives and displays the service page 3, and the service page 3 contains a reserved service option 32. When the reserved service option 32 is selected, the terminal electronic device 2 will A personal service request related to the reserved personal service option 32 is returned to the processing unit 13. 3 and 4, for example, the service page 3 may display multiple commodity options 31 (for example, insurance commodity options in this embodiment), as shown in FIG. 3. After clicking any product option 31, the service page 3 will display the appointment service option 32. Furthermore, after clicking any product option 31, the service page 3 can display a list of the appointment service option 32 in addition to the appointment service option 32. Fill in option 33, as shown in Figure 4. With this self-printing and filling option 33, employees of these companies can print the purchase form and related documents related to the product option 31 by themselves. Employees of these companies can fill in the form and submit it to the company responsible for The service window contacted by the service party or the insurance specialist stationed by the service party in each enterprise.

In this embodiment, the storage unit 12 stores a plurality of service pages 3 respectively corresponding to the enterprise data, and the processing unit 13 determines the login account and the login account of one of the enterprise data stored in the storage unit 12 When they match, the service page 3 corresponding to the login account is obtained from the storage unit 12 and provided to the terminal electronic device 2. In this way, the service party can provide different service pages 3 for different companies, so as to provide different product options 31 suitable for the companies through different service pages 3, thereby satisfying the employees of the companies. Demand for commodities and increase the commodity transaction rate between the service party and these enterprises. In addition, the storage unit 12 also stores a number of activity data related to the service party, and the service page 3 also displays an activity monthly calendar 34 linked to the activity data (see Figure 3). The activity monthly calendar 34 instantly It is updated as the activity data changes. In detail, each activity data can include the name of the activity, the number of participants, and other related information, and can be displayed in the corresponding date field on the activity calendar 34. In detail, the processing unit 13 dynamically updates the activity data on the activity calendar 34, but this is not a limitation. Therefore, by updating the activity calendar 34 in a timely manner, the employees of these companies can use the activity calendar 34 to grasp the latest activity information of the service party.

As shown in step S7 of FIG. 2, the terminal electronic device 2 transmits the personal service request related to the reserved personal service option 32 to the processing unit 13 through the service page 3. Then, as shown in step S8 of FIG. 2, when the processing unit 13 receives the dedicated service request, it stores the data from the storage unit 12 according to the at least one company site data of the company data corresponding to the login account. From the service site data, at least one service site data related to the at least one corporate site data is screened out, and an appointment page 4 is generated based on the service site data (see FIG. 5). Furthermore, as shown in step S9 of FIG. 2, the processing unit 13 transmits and provides the reservation page 4 to the terminal electronic device 2 through the network communication interface 11.

Referring to FIG. 2, FIG. 5 and FIG. 6, as shown in step S10 of FIG. 2, the reservation page 4 displays at least one service site location option 41 corresponding to the at least one service site data, and the terminal electronic device 2 can select The at least one service base location option 41 and input a contact information in the appointment page 4. In detail, in this embodiment, the reservation page 4 displays multiple service site location options 41 corresponding to multiple service site data for selection, as shown in FIG. 5. In addition, the appointment page 4 may also display a note (not shown in the figure). The note may specify the subsequent processing method if the displayed location options 41 of the service locations do not meet the requirements, and the appointment page 4 may also A page jump option (not shown in the figure) related to the subsequent processing method is displayed for clicking to jump to the relevant page. When one of the service location options 41 is selected, the appointment page 4 displays a plurality of data fields 42 for inputting the contact information. For example, the data fields 42 can be used for inputting name and gender. , Birthday, e-mail and mobile phone number, etc., as shown in Figure 6.

As shown in step S11 of FIG. 2, the terminal electronic device 2 returns the selected service site location option 41 and the input contact data to the processing unit 13 of the customized reservation system 1 through the reservation page 4. Finally, as shown in step S12 of FIG. 2, the processing unit 13 of the customized reservation system 1 completes an appointment application operation according to the selected at least one service site location option 41 and the input contact information. In detail, the appointment application task can be, for example, sending the selected service site location option 41 and the input contact information via email to a terminal electronic device of a counselor in the service party responsible for dispatching staff. , In the follow-up, the counselor will then assign a suitable specialist to actively contact matters, but it is not limited by this.

In summary, through the above-mentioned technical means, the present invention allows employees of these companies to more conveniently request the dedicated service, and can directly select the location of the at least one service base and enter the contact through the appointment page 4 Data to complete the appointment application. In addition, it also makes it easier for the service party to integrate the dedicated service requirements put forward by the employees of each enterprise after the appointment application is completed, so as to assign suitable specialists to contact the employees of each enterprise, thereby improving service efficiency and saving both parties Time and manpower.

However, the above are only examples of the present model, and should not be used to limit the scope of implementation of the present model, all simple equivalent changes and modifications made in accordance with the patent scope of the present model application and the contents of the patent specification still belong to This new patent covers the scope.

1: Customized appointment system 11: Network communication interface 12: storage unit 13: processing unit 2: Terminal electronic device 3: Service page 31: Product options 32: Appointment service option 33: Print and fill in options by yourself 34: Event Calendar 4: Appointment page 41: Service base location options 42: Data field S1~S12: steps

The other features and effects of the present invention will be clearly presented in the embodiments with reference to the drawings, among which: Figure 1 shows an embodiment of the new customized reservation system, and the customized reservation system communicates with a terminal electronic device; Figure 2 is a flowchart of the execution steps of this embodiment; Figures 3 to 4 are multiple schematic diagrams of a service page provided by this embodiment; and Figures 5 to 6 are schematic diagrams of a reservation page provided in this embodiment.

1: Customized appointment system

11: Network communication interface

12: storage unit

13: processing unit

2: Terminal electronic device

Claims (3)

A customized reservation system that can communicate with a terminal electronic device and includes: A network communication interface for establishing a connection with the terminal electronic device for communication; A storage unit, which stores multiple enterprise data of multiple different enterprises served by a service party and multiple service site data of the service party. Each enterprise data includes a corresponding login account of the enterprise and the corresponding At least one company's location information of the company; and A processing unit that can receive a login account from the terminal electronic device through the network communication interface, and when determining that the login account matches the login account of one of the enterprise data stored in the storage unit, provide the A service page corresponding to the login account is given to the terminal electronic device, and the service page includes an option to reserve a dedicated service; After the reserved service option is selected, the terminal electronic device can send a personal service request related to the reserved service option to the processing unit through the service page, After the processing unit receives the dedicated service request, based on the at least one company site data of the company data corresponding to the login account, filter out the at least one company site data from the service site data stored in the storage unit Point data related to at least one service site data, and provide a reservation page to the terminal electronic device, the reservation page displays at least one service site location option corresponding to the at least one service site data, and the terminal electronic device can select the At least one service site location option and input contact information in the reservation page, so that the selected at least one service site location option and the input contact information will be sent to the processing unit through the reservation page, so that the processing unit can follow The selected at least one service base location option and the input contact information complete an appointment application operation. The customized reservation system according to claim 1, wherein the storage unit stores a plurality of service pages respectively corresponding to the company data, and the processing unit determines the login account and one of the companies stored in the storage unit When the login account of the data matches, the service page corresponding to the login account is obtained from the storage unit and provided to the terminal electronic device. The customized reservation system according to claim 1, wherein the storage unit also stores a plurality of activity data, and the service page also displays an activity monthly calendar linked to the activity data, and the activity monthly calendar follows immediately These activities are updated as the information changes.

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