TWM598991U - Consumption management system - Google Patents
Consumption management system Download PDFInfo
- Publication number
- TWM598991U TWM598991U TW109203614U TW109203614U TWM598991U TW M598991 U TWM598991 U TW M598991U TW 109203614 U TW109203614 U TW 109203614U TW 109203614 U TW109203614 U TW 109203614U TW M598991 U TWM598991 U TW M598991U
- Authority
- TW
- Taiwan
- Prior art keywords
- unit
- consumption
- merchant
- information
- client
- Prior art date
Links
Images
Landscapes
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
一種消費管理系統,包括用戶端裝置及商家平台;用戶端裝置連結伺服器,其包含用戶端應用程式、第一輸入端、第一處理單元、第一顯示單元及操作介面,用戶端應用程式包含第一身份辨識單元用以產生第一身份辨識訊號;伺服器包含資料庫及處理器;商家平台連接伺服器,其包含商家端應用程式、第二輸入端、第二處理單元、第二顯示單元、辨識器、顯示介面,商家端應用程式包含點數管理單元及排程單元,點數管理單元將第一輸入端所輸入消費金額轉換成消費點數並儲存至資料庫,排程單元根據排程規則將消費訊息傳送至第一顯示單元顯示。A consumption management system includes a client device and a merchant platform; the client device is connected to a server, which includes a client application program, a first input terminal, a first processing unit, a first display unit and an operating interface. The client application program includes The first identity recognition unit is used to generate the first identity recognition signal; the server includes a database and a processor; the merchant platform is connected to the server, which includes a merchant application, a second input, a second processing unit, and a second display unit , Recognizer, display interface. The merchant application includes a point management unit and a scheduling unit. The point management unit converts the consumption amount entered at the first input into consumption points and stores them in the database. The scheduling unit The process rule transmits the consumption information to the first display unit for display.
Description
本新型揭示一種管理系統,尤指一種消費管理系統。This model discloses a management system, especially a consumption management system.
隨著經濟快速發展,目前商家推廣商品的方法不斷推陳出新,為了提高消費者購買意願,現今的商家以虛擬點數回饋給消費者,而消費者累積一定數量的點數後即可兌換商品或者進行現金折抵,一般來說,這些虛擬點數是商家本身的平台所發行的,因此,消費者往往需要下載並登入商家的平台後,始能進行點數支付。With the rapid economic development, the current methods for merchants to promote products are constantly innovating. In order to increase consumers' willingness to buy, today's merchants give back to consumers with virtual points, and consumers can redeem products or perform after accumulating a certain number of points. Cash discounts. Generally speaking, these virtual points are issued by the merchant's own platform. Therefore, consumers often need to download and log in to the merchant's platform before they can make a point payment.
由於消費者所消費商品類型五花八門,且目前發行虛擬點數的商家,各家均有自己的平台,對於消費者而言,若非是日常消費的商家,往往會忘記有該商家的消費點數的情況發生,大大降低消費者回購率;對於商家而言,亦無法針對消費者的消費金額及消費次數及進行有效控管。雖有商家透過彼此整合成同一平台,用以提高消費者的使用虛擬點數之意願,然而,各個商家的商品資訊或活動資訊,還是需要另外透過簡訊、電子信箱等方式發送給各消費者,導致消費者容易漏掉商家的訊息,造成商家巨大的損失。As consumers consume various types of goods, and the merchants that issue virtual points currently have their own platforms, for consumers, if it is not a daily consumption merchant, they will often forget that they have consumption points from that merchant. When this happens, the consumer repurchase rate is greatly reduced; for merchants, it is also impossible to effectively control the consumer's consumption amount and consumption times. Although some businesses have integrated each other into the same platform to increase consumers’ willingness to use virtual points, however, the product information or event information of each business still needs to be sent to consumers through SMS, e-mail, etc. As a result, consumers are likely to miss the information of the merchant, causing huge losses to the merchant.
因應消費電子化是未來的必然趨勢,綜觀現有商家平台,皆無法有效解決各商家平台整合與即時推廣商家消息等問題,不僅缺乏效率,更增加商家作業的複雜度及錯誤率,據此,如何能發展出一套系統平台,能提高消費者的回購率,且商家能立即得知各消費者的消費能力及個人喜好,乃為業界亟欲改善與努力的方向所在。In response to consumer electronics is an inevitable trend in the future, looking at the existing merchant platforms, they cannot effectively solve the problems of integration of various merchant platforms and instant promotion of merchant messages. Not only is it inefficient, it also increases the complexity and error rate of merchant operations. The ability to develop a system platform that can increase the repurchase rate of consumers, and businesses can immediately know the spending power and personal preferences of each consumer, is the direction that the industry urgently wants to improve and strive for.
有鑒於此,本新型即在提供一種消費管理系統,能提高消費者的回購率,且商家能立即得知各消費者的消費能力及個人喜好。本新型之消費管理系統,包含有至少一用戶端裝置及至少一商家平台。用戶端裝置,其資訊連結伺服器,用戶端裝置包含用戶端應用程式、第一輸入端、第一處理單元、第一顯示單元及操作介面,用戶端應用程式包含第一身份辨識單元,第一身份辨識單元產生第一身份辨識訊號;伺服器包含有資料庫及處理器;用戶端應用程式與資料庫資訊同步;商家平台,其資訊連結伺服器,商家端平台包含彼此資訊連接之商家端應用程式、第二輸入端、第二處理單元、第二顯示單元、辨識器、顯示介面,商家端應用程式包含點數管理單元、排程單元及核銷單元,點數管理單元將用戶端於第一輸入端所輸入之消費金額,轉換成消費點數並儲存至資料庫中,並藉由處理器傳送至商家端平台,藉由核銷單元將消費點數進行核銷;藉由辨識器讀取第一身份辨識訊號並於第二顯示單元顯示會員資訊及操作選項,當商家端點選操作選項後,第二處理單元於資料庫中選取相對應操作選項之資料並藉由處理器傳送至第一顯示單元顯示;商家平台藉由該第二處理單元傳送一消費訊息並傳送至資料庫內儲存,並藉由處理器發送消費訊息於各用戶端裝置中,且當辨識器讀取第一身份辨識訊號後,排程單元會產生排程規則,並根據排程規則將消費訊息傳送至第一顯示單元顯示。In view of this, the present model is to provide a consumption management system that can increase the repurchase rate of consumers, and merchants can immediately know the consumption ability and personal preferences of each consumer. The consumption management system of the present invention includes at least one client device and at least one merchant platform. The client device is connected to the server with information. The client device includes a client application, a first input, a first processing unit, a first display unit, and an operation interface. The client application includes a first identity recognition unit, The identity recognition unit generates the first identity recognition signal; the server includes a database and a processor; the client application is synchronized with the database information; the merchant platform, whose information is connected to the server, and the merchant platform includes the merchant applications that are connected to each other. The program, the second input terminal, the second processing unit, the second display unit, the recognizer, and the display interface. The merchant application includes a credit management unit, a scheduling unit and a verification unit. The credit management unit connects the client to the first The consumption amount entered by an input terminal is converted into consumption points and stored in the database, and sent to the merchant platform by the processor, and the consumption points are written off by the verification unit; read by the identifier Take the first identification signal and display the member information and operation options on the second display unit. After the merchant endpoint selects the operation option, the second processing unit selects the data corresponding to the operation option in the database and sends it to the processor The first display unit displays; the merchant platform sends a consumption message through the second processing unit and sends it to the database for storage, and sends the consumption message to each client device through the processor, and when the identifier reads the first After the identification signal, the scheduling unit will generate scheduling rules and send the consumption information to the first display unit for display according to the scheduling rules.
所述之消費管理系統,其中,會員資訊包含:會員姓名、會員代碼、會員性別、會員年齡、會員暱稱、入會日期、消費日期、消費商家、會員等級、會員關係、會員剩餘點數、會員優惠折扣、會員消費紀錄、會員紅利等任一種或一種以上之組合,且會員資訊儲存於資料庫中。In the consumption management system, the member information includes: member name, member code, member gender, member age, member nickname, joining date, consumption date, consumer business, membership level, membership relationship, remaining member points, member Any one or a combination of discounts, member consumption records, member bonuses, etc., and member information is stored in the database.
所述之消費管理系統,其中,商家端應用程式更包含篩選器,篩選器資訊連接第二處理單元,係根據會員資訊對各用戶端進行篩選,並傳送消費訊息於用戶端裝置中第一顯示單元顯示。In the consumption management system, the merchant application further includes a filter, and the filter information is connected to the second processing unit to filter each client according to the member information, and send the consumption information to the first display in the client device Unit display.
所述之消費管理系統,其中,商家端應用程式包含折扣決策模組,折扣決策模組資訊連接第二處理單元,折扣決策模組更包含複數個折扣決策規則,藉由折扣決策規則給予用戶端優惠折扣。In the consumption management system, the merchant application includes a discount decision module, the discount decision module information is connected to the second processing unit, and the discount decision module further includes a plurality of discount decision rules, which are given to the client by the discount decision rules Discount.
所述之消費管理系統,其中,折扣決策規則係包括第一折扣規則及第二折扣規則,第一折扣規則係根據用戶端之消費點數給予對應之第一優惠折扣;第二折扣規則係根據會員資訊給予對應之第二優惠折扣。In the consumption management system, the discount decision rule includes a first discount rule and a second discount rule. The first discount rule is based on the consumption points of the user terminal to give the corresponding first preferential discount; the second discount rule is based on Member information gives the corresponding second discount.
所述之消費管理系統,其中,商家端應用程式更包含提醒單元,提醒單元資訊連接第二顯示單元,係根據優惠折扣執行末日產生提醒訊息至第一顯示單元顯示。In the consumption management system, the merchant application further includes a reminder unit, and the reminder unit information is connected to the second display unit, and the reminder message is displayed on the first display unit based on the preferential discount.
所述之消費管理系統,其中,用戶端應用程式更包含第二身份辨識單元,用戶端藉由第二身份辨識單元產生第二身份辨識訊號,當任一用戶端藉由用戶裝置之讀取器讀取第二身份辨識訊號後,用戶裝置能執行用戶端應用程式。所述之消費管理系統,其中,商家端應用程式更包含偵測單元,偵測單元資訊連結第二處理單元,當各用戶端裝置接收到商家平台所發送之消費訊息時,會發送接收訊息於資料庫內儲存,偵測單元用以偵測未發送接收訊息之客戶端。In the consumption management system, the client application further includes a second identity recognition unit, and the client generates a second identity recognition signal by the second identity recognition unit, when any client uses the reader of the user device After reading the second identification signal, the user device can execute the client application. In the consumption management system, the merchant application further includes a detection unit, and the detection unit information is connected to the second processing unit. When each client device receives a consumption message sent by the merchant platform, it will send and receive a message Stored in the database, the detection unit is used to detect clients that have not sent or received messages.
所述之消費管理系統,其中,商家端應用程式更包含績效單元,績效單元資訊連結第二處理單元,係根據員工工時、員工作業量、及員工編號生成績效表於資料庫內儲存。In the consumption management system, the merchant application further includes a performance unit, and the performance unit information is linked to the second processing unit, and a performance table is generated and stored in the database based on the employee's working hours, the employee's workload, and the employee number.
並且,為了達成本新型之主要目的,本案創作人係同時提供所消費管理系統另一實施例,其包含;用戶端裝置與商家端應用單元。用戶端裝置,其資訊連結伺服器,用戶端裝置包含用戶端應用程式、第一輸入端、第一處理單元、第一顯示單元及操作介面,用戶端應用程式包含第一身份辨識單元,第一身份辨識單元產生第一身份辨識訊號;伺服器包含有資料庫及處理器;用戶端應用程式與資料庫資訊同步; 商家端應用單元包含第二處理單元、點數管理單元及排程單元,點數管理單元將用戶端於第一輸入端所輸入之消費金額,轉換成消費點數並儲存至資料庫中;當商家端應用單元接收到第一身份辨識訊號後,傳送消費訊息至資料庫內儲存,並藉由處理器發送消費訊息於各用戶端裝置中;排程單元會產生排程規則,並根據排程規則將消費訊息傳送至第一顯示單元顯示。In addition, in order to achieve the main purpose of the new model, the creator of this case also provides another embodiment of the consumption management system, which includes; a user-side device and a merchant-side application unit. The client device is connected to the server with information. The client device includes a client application, a first input, a first processing unit, a first display unit, and an operation interface. The client application includes a first identity recognition unit, The identity recognition unit generates the first identity recognition signal; the server includes a database and a processor; the client application is synchronized with the database information; the merchant application unit includes a second processing unit, a credit management unit, and a scheduling unit. The data management unit converts the consumption amount entered by the user terminal at the first input terminal into consumption points and stores it in the database; when the merchant application unit receives the first identification signal, it sends the consumption message to the database Store and send consumption information to each client device by the processor; the scheduling unit will generate scheduling rules and send the consumption information to the first display unit for display according to the scheduling rules.
本新型之消費管理系統,能避免消費者忘記自身有消費點數、漏掉商家所推廣的商品訊息或活動訊息等情況發生,且藉由各商家彼此整合成同一平台,能使商家加深成交率、提高客戶提高回購率。The new type of consumption management system can prevent consumers from forgetting their own consumption points, omitting the product information or activity information promoted by the merchant, and by integrating each merchant into the same platform, the merchant can deepen the transaction rate , Improve customers and increase repurchase rate.
由於本新型係揭露一種消費管理系統1,其中,系統中所使用之各顯示單元、資料庫及處理單元及各元件資訊連結及網路連結等相關基礎原理已為相關技術領域具有通常知識者所能明瞭,故以下文中之說明,不再作完整描述,同時,以下說明係透過圖式之輔助,俾使貴審了解本案之優點、特色、及實施態樣,本新型係關於一種消費管理系統1,包括:Since the present invention discloses a
至少一用戶端裝置3At least one
請參閱圖1所示,圖1係顯示本新型之各元件連結示意圖,說明本新型之消費管理系統1較佳實施例。該用戶端裝置3為用戶端所用之智慧型手機、桌上型電腦PC、筆記型電腦NB、個人數位助理PDA或平板電腦等任一電子裝置。用戶端裝置3資訊連結一伺服器2,用戶端裝置3包含一用戶端應用程式36、一第一輸入端31、一第一處理單元32、一第一顯示單元33及一操作介面34;用戶端應用程式36為可被第一處理單元32所執行的程式軟體,而用戶端應用程式36可以是本身就已經預設安裝在用戶端裝置3上,亦可以是用戶端裝置3出廠時,用戶端應用程式36就已存在,不是經由用戶端自行下載或自行安裝。第一輸入端31輸入的資料形式,可以是以文字輸入或語音輸入等方式進行,如是以文字輸入,則可透過虛擬鍵盤或實體鍵盤進行資料輸入;如是以語音輸入,則可透過內建麥克風或是外接麥克風等方式進行資料輸入,再經過一個語音轉文字(Speech to Text, STT)的程序,此程序之技術已是本領域具有通常知識人員所熟知,在此就不再加以贅述,輸入資料的方式在此僅是舉例說明,並不以此做為限制方式。Please refer to FIG. 1. FIG. 1 is a schematic diagram showing the connection of various components of the present invention, and illustrates a preferred embodiment of the
請繼續參閱圖1,該第一顯示單元33用以顯示該操作介面34,而本新型之第一顯示單元33之實施態樣,如:手機螢幕、電腦螢幕及平板電腦螢幕等任一電子裝置螢幕。在此,操作介面34係指用戶端於第一輸入端31輸入資料時,第一顯示單元33所顯示的畫面。接續地,用戶端應用程式36包含一第一身份辨識單元35,該第一身份辨識單元35產生一第一身份辨識訊號351,而第一身份辨識訊號351可以是一可以二維條碼、一維條碼、網址等訊號方式種類,真正實施之方式並不以此作為限制。伺服器2包含有一資料庫21及一處理器22;該用戶端應用程式36與該資料庫21資訊同步,在一較佳實施例中,該用戶端應用程式36與該資料庫21係依靠網際網路彼此資訊連結。Please continue to refer to FIG. 1, the
一商家平台4One merchant platform 4
請參閱圖1,商家平台4資訊連結該伺服器2,該商家平台4包含彼此資訊連接之一商家端應用程式46、一第二輸入端41、一第二處理單元42、一第二顯示單元43、一辨識器52、一顯示介面44。第二顯示單元43用於顯示出顯示介面44,而顯示介面44所呈現的內容係由商家端於第二輸入端41所輸入、或是由資料庫21所傳送而來;辨識器52較佳為一外接條碼掃描器,商家端藉由辨識器52讀取第一身份辨識訊號351並於第二顯示單元43顯示一會員資訊431及一操作選項432,當商家端點選該操作選項432後,該第二處理單元42於該資料庫21中選取相對應該操作選項432之資料並藉由該處理器22傳送至該第一顯示單元33顯示。在此,第二輸入端41、第二處理單元42、第二顯示單元43及各元件資訊連結及網路連結等相關基礎原理上文中已完整說明,故不再作完整描述。Please refer to FIG. 1. The information of the merchant platform 4 is linked to the
請參閱圖1,商家端應用程式46除了可以是預設於智慧型手機、桌上型電腦PC、筆記型電腦NB、個人數位助理PDA或平板電腦等任一電子裝置中可執行的程式軟體,亦可以是經由商家所自行下載及安裝上去,在此並不特別限制,在一較佳實施例中,該商家端應用程式46係提供商家老闆、商家收帳人員及商家商品推銷人員所使用。該商家端應用程式46包含一點數管理單元45,該點數管理單元45將用戶端於第一輸入端31所輸入之消費金額,轉換成一消費點數並儲存至資料庫21中,且商家端應用程式46更包含核銷單元47,核銷單元47資訊連接第二處理單元42,商家端藉由該核銷單元47將該消費點數進行核銷。Please refer to Figure 1. In addition to the
下述將完整說明用戶端如何實現加入商家平台4,其實施方式如下所述,在此,下述實施例僅作為輔助說明,實際情況並不以此為限制:The following will fully explain how the user terminal can join the merchant platform 4, and its implementation is as follows. Here, the following examples are only used as auxiliary explanations, and the actual situation is not limited by this:
>第一實施例>>First Embodiment>
商家平台4包含一商家端應用程式46,且該商家端應用程式46架設於電子裝置中,商家平台4係與伺服器2連接,該伺服器2包含:LINE@、微信公眾號、Messenger、Telegram等任一伺服端者,商家端透過辨識器52讀取用戶端的第一身份辨識訊號351(如:二維條碼、一維條碼、網址、NFC近場感應等),第二顯示單元43係顯示用戶端的會員資訊431及操作選項432,會員資訊431包含有:會員代碼、會員暱稱及會員等級;操作選項432包含有:消費點數管理、消費點數監控、或消費訊息管理。The merchant platform 4 includes a
>第二實施例>>Second Embodiment>
商家平台4包含一商家端應用程式46,且該商家端應用程式46架設於電子裝置中,商家平台4係與伺服器2連接,該伺服器2包含:LINE@、微信公眾號、Messenger、Telegram等任一伺服端者,商家端透過辨識器52讀取用戶端的第一身份辨識訊號351(如: 二維條碼、一維條碼、網址、NFC近場感應等),第二顯示單元43係顯示用戶端的會員資訊431及操作選項432,會員資訊431包含有:會員姓名、會員性別、會員年齡、入會日期、消費日期、消費商家、會員等級、會員關係、會員剩餘點數、會員優惠折扣、會員消費紀錄、會員紅利等任一種或一種以上之組合,操作選項432包含有:消費點數管理、消費點數監控、或消費訊息管理,其中,會員資訊431是用戶端第一次執行用戶端應用程式36時,於第一輸入端31所輸入的使用者資料,當用戶端輸入完畢後會透過第一處理單元32儲存至資料庫21中。The merchant platform 4 includes a
請接續參閱圖1,商家端可透過操作選項432點選欲對用戶端所做的服務,當商家端於操作選項432點選消費點數管理項目,觸發點數管理單元45將用戶端於第一輸入端31所輸入之消費金額,轉換成一消費點數並儲存至資料庫21中,同時,商家端透過核銷單元47將消費點數進行核銷,更值得一提的是,為避免各商家的商品單價高低不同,點數管理單元45可以將消費金額等值換成消費點數,如:用戶端消費金額1元可獲得消費點數1點,亦可以是商家端自行決定一規則,例如:用戶端消費金額每滿10元可獲得消費點數1點,據此,能避免產品單價較高的商家,用戶端單次消費就能累積大量點數。舉例說明:A用戶於B火鍋店消費220元,A用戶若欲累積消費點數,能於第一輸入端31輸入消費金額220元,此時,點數管理單元45將220元轉換成消費點數220點並傳送至資料庫21中,B火鍋店收帳人員透過辨識器52讀取A用戶的第一身份辨識訊號351後,第二處理單元42顯示A用戶之消費點數220點於第二顯示單元43顯示,並透過核銷單元47勾稽確認A用戶確實有消費220元。Please continue to refer to Figure 1. The merchant can click the
請繼續參閱圖1,該商家端應用程式46包含一折扣決策模組48,該折扣決策模組48資訊連接該第二處理單元42,該折扣決策模組48更包含複數個折扣決策規則481,藉由該等折扣決策規則481給予用戶端一優惠折扣,在一較佳實施例中,該等折扣決策規則481係包括一第一折扣規則及一第二折扣規則,該第一折扣規則係根據用戶端之該消費點數給予對應之一第一優惠折扣,更進一步說明: 第一優惠折扣可為現金折抵及商品兌換,如:用戶端累積消費滿3000點能折抵現金300元、或用戶端累積消費滿1000點,下次,用戶端於同一商家消費時,能免費兌換商家商品。Please continue to refer to FIG. 1. The
第二折扣規則係根據該會員資訊431給予對應之一第二優惠折扣,更進一步說明:本新型能針對不同用戶之會員等級給予不一樣的優惠折扣,例如:用戶端經一商家端辨識器52讀取第一身份辨識訊號351,但該商家端未曾透過核銷單元47對用戶端之消費點數進行核銷,則商家平台4會給予用戶一個會員等級A;用戶端經一商家端辨識器52讀取第一身份辨識訊號351,但該商家端曾透過核銷單元47對用戶端之消費點數進行核銷,則商家平台4會給予用戶一個會員等級B;用戶端經一商家端辨識器52讀取第一身份辨識訊號351,但該商家端曾透過核銷單元47對用戶端之消費點數進行核銷,且核銷點數滿一定額度(如:核銷金額滿一萬點),則商家平台4會給予用戶一個會員等級C;更值得一提的是,若用戶端為商家端內部之員工,不管商家端是否曾透過核銷單元47對用戶端之消費點數進行核銷,商家平台4會給予用戶一個會員等級D,在此,並不以上述範例作為本新型之限制。The second discount rule is based on the
如上述說明,更詳細說明是該會員等級係分別為準客戶、一般客戶、VIP客戶、商家內部員工及商家股東,其中:準客戶係指有加入商家平台4,但未曾於該商家平台4消費過的人;一般客戶係指有加入商家平台4,且曾於該商家平台4消費過的人;VIP客戶係指有加入商家平台4,且曾於該商家平台4消費過的人,並且消費累積滿一定額度的人,而消費額度係由商家所自訂的數目,在此,並不以此為限。As explained above, it is explained in more detail that the membership levels are prospective customers, general customers, VIP customers, merchants’ internal employees, and business shareholders, among which: prospective customers refer to those who have joined the merchant platform 4 but have not spent on the merchant platform 4 General customers refer to those who have joined the merchant platform 4 and have spent on the merchant platform 4; VIP customers refer to those who have joined the merchant platform 4 and have spent on the merchant platform 4 and consume Those who have accumulated a certain amount, and the consumption amount is a number set by the merchant, here, it is not limited.
在此,詳細說明折扣決策規則481給予用戶端優惠折扣實際發生之情境,例如:A用戶於B火鍋店消費220元,B火鍋店收帳人員透過辨識器52讀取A用戶的第一身份辨識訊號351後,能快速知道A用戶的會員資訊431,從而掌握A用戶目前所累積的消費點數、會員等級及是否為當月壽星,並能依照會員資訊431詢問A用戶是否進行點數折抵,若A用戶這次消費累積消費點數滿1000點,下次,A用戶於B火鍋店消費時,透過現金折抵能消費折抵100元;若A用戶這次消費累積消費點數滿10000點,下次,A用戶於B火鍋店消費時,透過商品兌換可以免費兌換一盤肉;若A用戶經商家端辨識器52讀取第一身份辨識訊號351後,於第二顯示單元43顯示A用戶的會員資訊431為會員等級C,那麼,原本會員等級A的用戶端的累積消費滿1000點能折抵現金100元,而會員等級C的用戶端則提供累積消費滿1000點能折抵現金300元的優惠折扣;B火鍋店在新店開張促銷活動中,當月壽星可原價抵消費點數1000點,據此,商家端經由辨識器52讀取第一身份辨識訊號351,便能於第二顯示單元43顯示A用戶是否為當月壽星,在此,上述範例僅作為輔助說明,實際情況並不以此做為限制。Here, a detailed description of the actual situation in which the
更值得一提的是,該商家端應用程式46還包含一連網單元,當用戶端於未擁有本新型之商家平台4的商家消費時,將用戶端所累績消費金額透過連網單元資訊連接商家平台4,並透過點數管理單元45將消費金額換成消費點數儲存至資料庫21中,舉例說明:A飲料店的擁有本新型之商家平台4,但A飲料店附近的B鹽水雞店、C滷味的商家並未擁有本新型之有商家平台4,據此,A飲料、B鹽水雞店及C滷味店能共同協商,當用戶端於B鹽水雞店消費所產生的消費點數,透過連網單元網路連接B鹽水雞店之電子裝置,並透過點數管理單元45將消費金額換成消費點數儲存至資料庫21中,且優惠折扣可以是A飲料店提供,亦可以是B鹽水雞店提供,如:用戶端在B鹽水雞店累積消費滿100點可以現金折抵A飲料店飲品10元,或用戶端在B鹽水雞店累積消費滿1000點可以透過商品兌換,免費贈送半隻雞,對於A飲料店來說:藉由多人共用同其帳號,可以提高客源、增加曝光度、引流效果;對於B鹽水雞店來說:藉由優惠方案,增加其競爭力。What’s more worth mentioning is that the
請繼續參閱圖1,該商家端應用程式46更包含一提醒單元53,該提醒單元53資訊連接該第二顯示單元43,係根據該優惠折扣執行末日產生一提醒訊息至該第一顯示單元33顯示,舉例說明:每個優惠折扣皆有時間限制,如:於10月1日至10月30日期間,於A商家消費時,消費金額10點能折抵現金1元,而11月1日起,於A商家消費時,消費金額每20點才能折抵現金1元,因此,藉由提醒單元53能在提醒用戶端使用優惠折扣,避免商家優惠促銷期間,用戶端的權益受損,另外,在一較佳實施例中,於每年的第一日,點數管理單元45係將資料庫21內的消費點數資料刪除,避免用戶端大量累積消費點數卻不進行消費,用以促進用戶端短期內回購,將累積消類點數花掉。Please continue to refer to FIG. 1, the
請繼續參閱圖1,商家平台4藉由該第二處理單元42傳送一消費訊息411並傳送至該資料庫21內儲存,並藉由該處理器22發送該消費訊息411於各用戶端裝置3中第一顯示單元33顯示,而消費訊息411包含有:商家端產品資訊、問卷調查資料、商家自我簡介資料或影片等,在此,並不以此為限。特別說明的是,當用戶端接收到問券調查資料或影片時,且用戶端看完該影片或填完問券調查後,該點數管理單元45會傳送消費點數於資料庫21中儲存,而消費點數的多寡,係商家端自己所定義的,更進一步說明:消費點數會依照任務難易度而變化的,例如:用戶端看完商家端所傳送的5分鐘商品影片,該點數管理單元45會給予用給用戶端5點消費點數;用戶端看完商家端所傳送30分鐘商家介紹影片,且過程中未跳過任何廣告,該點數管理單元45則會給予用給用戶端30點消費點數。Please continue to refer to FIG. 1, the merchant platform 4 sends a
請繼續參閱圖1,該商家端應用程式46更包含一篩選器54,該篩選器54資訊連接該第二處理單元42,係根據該會員資訊431對各用戶端進行篩選,並傳送該消費訊息411於該等用戶端裝置3中第一顯示單元33顯示,舉例說明:A藥妝店透過篩選器54篩選會員資訊431中會員年齡在20-35歲且會員性別為女性的用戶,發送保養品訊息於該等用戶之用戶端裝置3中,透過針對特地群族發送消息,可以提高商品的成交率。Please continue to refer to FIG. 1. The
請參閱圖1,且商家端應用程式46更包含一排程單元49,該排程單元49資訊連結該第二處理單元42,當該辨識器52讀取該第一身份辨識訊號351後,該排程單元49會產生一排程規則,並根據該排程規則將該消費訊息411傳送至該第一顯示單元33顯示。舉例說明: 商家端有一免費課程活動資訊,當商家端透過該辨識器52讀取第一身份辨識訊號351後,並透過操作選項432點選消費訊息411管理選項時,觸發排程單元49產生一排程規則,並根據排程規則將免費課程活動資訊傳送至第一顯示單元33顯示,由於該課程切分為複數個章節,依照商家端透過辨識器52讀取第一身份辨識訊號351的時間,系統將自動發送伺服器2內已經預設好的消費訊息411,如:系統預設的排程規則為商家端透過辨識器52讀取第一身份辨識訊號351的第一天,傳送第一章節課程訊息、第五天傳送第二章節課程訊息及第十天傳送第三章節課程訊息於第一顯示單元33顯示,A用戶於2020年1月1日被商家端透過辨識器52讀取第一身份辨識訊號351,透過該排程單元49於2020年1月1日接收到第一章節課程訊息、於2020年1月5日接收到第二章節課程訊息、於2020年1月10日接收到第三章節課程訊息,而B客戶於2020年3月15日被商家端透過辨識器52讀取第一身份辨識訊號351,透過該排程單元49於2020年3月15日接收到第一章節課程訊息、於2020年3月20日接收到第二章節課程訊息、於2020年3月30日接收到第三章節課程訊息,藉此,透過排程單元49能依照各用戶加入時間,系統將自動發送後端已經預設好的排程訊息,用以解決系統群發的問題。再者,排程單元49可針對不同會員等級給予不同的排程規則,而會員等級之說明已於上述詳細解說,在此,不再重覆贅述,而各會員等級所給予的排程規則係商家按照自己的規則所設定的時間排程,如上述例子,越高的會員等級,商家端會給予其更短的排程時間,如:會員等級C的用戶所收到消費訊息411時間會比會員等級A的用戶排程時間更短,另一種實施方式,亦可以是越高的會員等級,其推測具有一定的消費黏著度,可以拉長發送訊息的排程時間,以節省商家端的訊息發送及運維成本,而上述範例僅作輔助說明,實際情況並不以此做為限制。Please refer to FIG. 1, and the
不僅如此,商家端透過不同時間提供不同優惠方案,用以提高成交率及用戶端之會員等級,更進一步說明:排程規則可以設定為:當用戶端接受到消費訊息411後,未於第一輸入端31輸入消費金額,那麼一定時間後發送消費訊息411至第一顯示單元33顯示,反之,用戶端接受到消費訊息411後,於第一輸入端31輸入一消費金額,那麼不發送消費訊息411至第一顯示單元33顯示,舉例說明:商家端有一A課程,當B用戶於2020年10月1日被商家端透過辨識器52讀取第一身份辨識訊號351後,商家端藉由該第二輸入端41輸入A課程資料並傳送至資料庫21內儲存,並藉由處理器22發送A課程資料於用戶端裝置3中,且商家端應用程式46透過排程單元49產生一排程規則,並根據該排程規則將該消費訊息411傳送至第一顯示單元33顯示,而消費訊息411內容係為用戶於加入A課程期間可以免費體驗課程14天,後續進階課程內容一個月內只需繳交原價打9折的價錢,但B用戶可能會覺得打折後的價格還是太貴,就沒有使用此消費訊息411內的優惠方案,因此,B用戶未於第一輸入端31輸入消費金額,此時,排程單元49藉由該排程規則,設定再過一個月,發送消費訊息411於B用戶,而該消費訊息411係為A課程有一優惠方案:一個月內只需繳交原價打7折的價錢,但B用戶收到此消費訊息411時,又還是覺得這優惠方案內的價格太貴,就沒有使用此消費訊息411內的優惠方案,因此,B用戶未於第一輸入端31輸入消費金額,此時,排程單元49藉由該排程規則,設定再過一個月,發送消費訊息411於B用戶,而該消費訊息411係為A課程有另一優惠方案:一個月內只需繳交原價打5折的價錢,而此價錢是用戶端滿意、可承擔的價格,因此,用戶端也願意進行消費繼續體驗A課程,此時,B用戶於第一輸入端31輸入一消費金額,那麼排程單元49將不再發送消費訊息411至B用戶。Not only that, the merchants provide different preferential schemes at different times to increase the transaction rate and the user's membership level. Further explanation: The scheduling rule can be set as follows: when the user receives the
請繼續參閱圖1,為了避免商家端所發送出去的消費訊息411,因用戶端長時間沒有讀取,導致增加商家端不斷頻繁發送消費訊息411,且這些訊息並未產生效益,視為無效訊息,無形增加其商家端的運維成本浪費,該商家端應用程式46更包含一偵測單元50,該偵測單元50資訊連結該第二處理單元42,當各用戶端裝置3接收到該商家端所發送之該消費訊息411時,會發送一接收訊息於該資料庫21內儲存,該偵測單元50用以偵測未發送接收訊息之客戶端,若長時間偵測單元50都未偵測到某一用戶端所發送的接收訊息,處理器22將不發送消費訊息411給該用戶端裝置3,舉例說明:C商家能藉由偵測單元50篩選出一個月以上未讀取消費訊息411的用戶,(如:有沒有點開商家所傳送影片連結、產品資訊等),或對於連續傳送相同消費訊息411,一星期皆未讀取的用戶,偵測單元50能下達指令於處理器22將不發送消費訊息411給此用戶。更值得一提的是,偵測單元50可以篩選出會員等級較高的用戶端,即使該用戶端長久沒有讀取消費訊息411,處理器22依然發送消費訊息411給他們,亦及,偵測單元50仍是會根據會員資訊431做發送消費訊息411的決策及判斷。Please continue to refer to Figure 1. In order to avoid the
請參閱圖1,用戶端應用程式36更包含一第二身份辨識單元37,用戶端藉由該第二身份辨識單元37產生一第二身份辨識訊號371,當任一用戶端藉由該用戶裝置3之一讀取器38讀取該第二身份辨識訊號371後,該用戶裝置3能執行該用戶端應用程式36。舉例說明:A用戶試用B商家的免費課程後覺得不錯,想轉發消費訊息411給C用戶,A用戶藉由該第二身份辨識單元37產生一第二身份辨識訊號371,並由C用戶的用戶裝置之讀取器38讀取A用戶的第二身份辨識訊號371後,C用戶的用戶裝置便能執行一用戶端應用程式36,同時,B商家能於接收到一發送指令,藉此,B商家能傳送消費訊息411(亦即B商家的課程資訊)並傳送至資料庫21內儲存,並藉由處理器22發送消費訊息411於各用戶端裝置3中,若C用戶經B商家辨識器52讀取第一身份辨識訊號351,且點數管理單元45將C用戶於第一輸入端31輸入其消費金額,則點數管理單元45除了對C用戶於該第一輸入端31所輸入之消費金額,轉換成消費點數並儲存至資料庫21中,還會轉換同數量的消費點數並儲存至資料庫21,而該筆消費點數係提供A用戶使用。Please refer to FIG. 1, the
請參閱圖1,由於商家每日輪班的收帳人員不一樣,但商家端每日營業額都一樣,但A員工推銷用戶使用本系統的人數較多,B員工推銷用戶使用本系統的人數較少,據此,該商家端應用程式46更包含一績效單元51,該績效單元51資訊連結該第二處理單元42,係根據員工工時、員工作業量、及員工編號生成一績效表511於該資料庫21內儲存,據此,透過績效表511用於了解員工實際工時、每日營業額是否達標準、各員工工作效率。Please refer to Figure 1. As the merchants have different daily shifts, the daily turnover of the merchants is the same. However, there are more people using the system for A staff to promote users, and a larger number of people for B staff to promote users to use the system. According to this, the
並且,為了達成本新型之主要目的,本案創作人係同時提供本消費管理系統1另一實施例,將完整說明用戶端如何實現加入商家平台4,其實施方式如下所述,在此,用戶端裝置3、用戶端應用程式36、第一輸入端31、第一處理單元32、第一顯示單元33、操作介面34、資料庫21、處理器22、排程單元49及各元件資訊連結及網路連結等相關基礎原理上文中已完整說明,故不再作完整描述。In addition, in order to achieve the main purpose of the new model, the author of this case also provides another embodiment of the
請參閱圖2所示,圖2為本新型之各元件連結示意圖,說明本新型之消費管理系統另一較佳實施例。本新型之消費管理系統100包含至少一用戶端裝置3及一商家端應用單元7。用戶端裝置3資訊連結一伺服器2,該用戶端裝置3包含一用戶端應用程式36、一第一輸入端31、一第一處理單元32、一第一顯示單元33及一操作介面34,該用戶端應用程式36包含一第一身份辨識單元35,該第一身份辨識單元35產生一第一身份辨識訊號351;該伺服器2包含有一資料庫21及一處理器22;該用戶端應用程式36與該資料庫21資訊同步;商家端應用單元7包含一第二處理單元42、一點數管理單元45及一排程單元49,該點數管理單元45將用戶端於該第一輸入端31所輸入之消費金額,轉換成一消費點數並儲存至該資料庫21中;當該商家端應用單元7接收到該第一身份辨識訊號351後,傳送一消費訊息411並傳送至該資料庫21內儲存,並藉由該處理器22發送該消費訊息411於各用戶端裝置3中;該排程單元49會產生一排程規則,並根據該排程規則將該消費訊息411傳送至該第一顯示單元33顯示。Please refer to FIG. 2. FIG. 2 is a schematic diagram of the connection of various components of the present invention, illustrating another preferred embodiment of the consumption management system of the present invention. The
更進一步說明商家端應用單元7為一虛擬網路平台,商家端應用單元7與伺服器2連接,伺服器2包含:LINE@、微信公眾號、Messenger、Telegram等任一網路伺服端者,當商家端應用單元7接收到用戶端的第一身份辨識訊號351後,傳送消費訊息411至資料庫21內儲存,並藉由處理器22發送消費訊411息於各用戶端裝置3中,其中,該第一身份辨識訊息35為用戶端之會員資訊431:會員代碼和會員暱稱,特別說明的是,會員代碼及會員暱稱係為用戶端第一次加入商家端應用單元7後,商家端應用單元7所給予用戶的一數位代碼及名稱,亦可以是用戶端自己所設置,在此,並不以此為限。It is further explained that the
綜上所述,本新型之消費點數管理系統1優點如下:In summary, the advantages of the new consumption
一、透過點數管理單元45,能避免產品單價較高的商家,用戶端單次消費就能累積大量點數。1. Through the
二、藉由第二身份辨識單元37,達到轉發商家消費訊息411給第三者,以鼓勵用戶轉介紹更多用戶,提高商家的客源。2. With the second
三、透過排程單元49,透過不同時間不同方案、加深成交率。3. Through the
四、透過排程單元49,對用戶提供不同排程,不同服務。4. Through the
五、藉由提醒單元53,提醒用戶優惠日期,提高回購率。5. With the reminding
六、透過績效表511用於了解員工實際工時、每日營業額是否達標準、各員工工作效率。6. The performance table 511 is used to understand whether employees’ actual working hours, daily turnover meet the standards, and the work efficiency of each employee.
惟以上所述者,僅為本新型之較佳實施例而已,當不能以此限定本新型實施之範圍,即大凡依本新型申請專利範圍及新型說明內容所作之簡單等效變化與修飾,皆仍屬本新型專利涵蓋之範圍內。However, the above-mentioned are only the preferred embodiments of the present model, and should not be used to limit the scope of implementation of the present model, that is to say, all simple equivalent changes and modifications made in accordance with the scope of the patent application of the present model and the description of the model are all It still falls within the scope of this new patent.
1、100:消費管理系統 2:伺服器 3:用戶端裝置 4:商家平台 7:商家端應用單元 21:資料庫 22:處理器 31:第一輸入端 32:第一處理單元 33:第一顯示單元 34:操作介面 35:第一身份辨識單元 36:用戶端應用程式 37:第二身份辨識單元 38:讀取器 41:第二輸入端 42:第二處理單元 43:第二顯示單元 44:顯示介面 45:點數管理單元 46:商家端應用程式 47:核銷單元 48:折扣決策模組 49:排程單元 50:偵測單元 51:績效單元 52:辨識器 53:提醒單元 54:篩選器 351:第一身份辨識訊號 371:第二身份辨識訊號 411:消費訊息 431:會員資訊 432:操作選項 481:折扣決策規則 511:績效表 1, 100: consumption management system 2: server 3: Client device 4: Merchant platform 7: Merchant application unit 21: Database 22: processor 31: The first input 32: The first processing unit 33: The first display unit 34: Operation interface 35: The first identity recognition unit 36: Client application 37: The second identity recognition unit 38: Reader 41: second input 42: second processing unit 43: second display unit 44: display interface 45: Point Management Unit 46: Merchant application 47: Verification unit 48: Discount Decision Module 49: Scheduling Unit 50: Detection unit 51: Performance Unit 52: recognizer 53: Reminder unit 54: Filter 351: The first identification signal 371: Second Identity Identification Signal 411: Consumer Information 431: Member Information 432: Operation Options 481: discount decision rule 511: Performance Table
圖1係顯示本新型之各元件連結示意圖,說明本新型之消費管理系統較佳實施例。FIG. 1 is a schematic diagram showing the connection of various components of the present invention, illustrating a preferred embodiment of the consumption management system of the present invention.
圖2係顯示本新型之各元件連結示意圖,說明本新型之消費管理系統另一較佳實施例。Fig. 2 is a schematic diagram showing the connection of various components of the present invention, illustrating another preferred embodiment of the consumption management system of the present invention.
1:消費管理系統 1: Consumption management system
2:伺服器 2: server
3:用戶端裝置 3: Client device
4:商家平台 4: Merchant platform
21:資料庫 21: Database
22:處理器 22: processor
31:第一輸入端 31: The first input
32:第一處理單元 32: The first processing unit
33:第一顯示單元 33: The first display unit
34:操作介面 34: Operation interface
35:第一身份辨識單元 35: The first identity recognition unit
36:用戶端應用程式 36: Client application
37:第二身份辨識單元 37: The second identity recognition unit
38:讀取器 38: Reader
41:第二輸入端 41: second input
42:第二處理單元 42: second processing unit
43:第二顯示單元 43: second display unit
44:顯示介面 44: display interface
45:點數管理單元 45: Point Management Unit
46:商家端應用程式 46: Merchant application
47:核銷單元 47: Verification unit
48:折扣決策模組 48: Discount Decision Module
49:排程單元 49: Scheduling Unit
50:偵測單元 50: Detection unit
51:績效單元 51: Performance Unit
52:辨識器 52: recognizer
53:提醒單元 53: Reminder unit
54:篩選器 54: Filter
351:第一身份辨識訊號 351: The first identification signal
371:第二身份辨識訊號 371: Second Identity Identification Signal
411:消費訊息 411: Consumer Information
431:會員資訊 431: Member Information
432:操作選項 432: Operation Options
481:折扣決策規則 481: discount decision rule
511:績效表 511: Performance Table
Claims (10)
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
TW109203614U TWM598991U (en) | 2020-03-27 | 2020-03-27 | Consumption management system |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
TW109203614U TWM598991U (en) | 2020-03-27 | 2020-03-27 | Consumption management system |
Publications (1)
Publication Number | Publication Date |
---|---|
TWM598991U true TWM598991U (en) | 2020-07-21 |
Family
ID=72601688
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
TW109203614U TWM598991U (en) | 2020-03-27 | 2020-03-27 | Consumption management system |
Country Status (1)
Country | Link |
---|---|
TW (1) | TWM598991U (en) |
Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
TWI811698B (en) * | 2020-09-29 | 2023-08-11 | 日商樂天集團股份有限公司 | Payment system, information provision method and program |
-
2020
- 2020-03-27 TW TW109203614U patent/TWM598991U/en unknown
Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
TWI811698B (en) * | 2020-09-29 | 2023-08-11 | 日商樂天集團股份有限公司 | Payment system, information provision method and program |
Similar Documents
Publication | Publication Date | Title |
---|---|---|
US20230079643A1 (en) | Systems and methods to implement point of sale (pos) terminals, process orders and manage order fulfillment | |
US12008660B2 (en) | Systems and methods to implement point of sale (POS) terminals, process orders and manage order fulfillment | |
US10049347B2 (en) | Electronic receipt system with social media link and related servers and methods | |
US20120166261A1 (en) | Method and system for dynamic coupon sharing | |
US20160180365A1 (en) | Instant Multimedia-Based Customer Feedback System | |
WO2011056636A1 (en) | Methods and systems for offering discounts | |
US11276087B2 (en) | Systems and methods for providing targeted content across user channels | |
US11308506B2 (en) | Apparatus and method for enhanced message targeting | |
US20220270159A1 (en) | Systems and methods for processing electronic requests | |
US11087380B2 (en) | Method, article of manufacture, and system for provisioning available appointments | |
TWM598991U (en) | Consumption management system | |
TWM561273U (en) | Electronic commerce system with electronic coupons containing bar codes | |
US20140244432A1 (en) | E-Commerce System with Personal Price Points | |
US20140100917A1 (en) | Consumer preference aggregation via an item information system | |
CN115243105A (en) | System and method for controlling transmission of real-time media streams | |
US20130054398A1 (en) | Management of direct sales activities on networked mobile computing devices | |
EP1929437A1 (en) | Methods and systems for offering and selling advertising | |
US11295395B1 (en) | Community influenced approval cycle times in a software-as-a-service system | |
JP2003122916A (en) | System for supporting housekeeping book input and managing housekeeping book data utilizing portable telephone | |
JP2011134189A (en) | System, method, and program for supporting event operation using affiliate system | |
US20210406962A1 (en) | Apparatus, Method, and Computer Program Product For Providing Synchronous Delivery Of Active Media And Electronic Marketing Communications | |
KR102373294B1 (en) | Convergence media payment System for Recognizing buyer and Driving method thereof | |
US20130080335A1 (en) | Social networking web site with dinner offer feature | |
JP2003187099A (en) | Electronic commerce control system | |
UA91331U (en) | Method of communication between consumers and suppliers of goods and services |