TWM576367U - Online survival investigation meeting service system - Google Patents

Abstract

The present invention relates to an online conference call service system for conducting a network conference associated with a financial service. The online conference conference service system includes: an initiation information verification module, and the reception initiated by the first user terminal includes at least a first User information and conference initiation information of at least the second user information, and verifying whether the first user information has an initiation authority; the conference invitation module, when the first user information has an initiation permission, sends at least a conference identification code The conference invites a second user terminal to notify the second user information; the conference activation module receives the participation response from the second user terminal in response to the conference invitation notification to start receiving the second transmission from the second user terminal Video stream, the second video stream is associated with the second user; and the recording module records the second video stream associated with the second user based on the meeting identifier and the date and time.

Description

Online meeting conference service system

This creation is about an online conference call service system, and in particular, an online conference call service system for a web conference for affiliated financial services.

In current life insurance or banking companies, when the underwriting company of an insurance company wants to carry out an identity, survival investigation, such as insurance claims or underwriting or sales of investment goods, the insurance company’s underwriting, business, science, etc. Personnel need to be face-to-face with the insurance company's customers (insurers), but if the policyholders and underwriters are located at different locations or if the policyholders are unable to conduct face-to-face meetings due to time constraints, they will increase due to location and time constraints. The processing time of the insurance program. In other financial services that require survival surveys, the same problems can be encountered. For example, when a bank conducts an account opening operation, the customer needs to go to the bank to open an account in person. Due to the limitation of location and time, the processing time of the account opening operation will also be increased.

With the development of network and mobile device technologies, network communication such as video conferencing or audio conferencing has been frequently used for communication within the enterprise or with customers. Currently, there are a variety of web conferencing software available. However, when the existing online conference software is commercially available and applied to the customer identity and survival investigations required for financial services, such as insurance company insurance investigation services, the existing network conference software cannot provide the insurance company's salesman and underwriting. Personnel and customers (customers) and other users of the different rights of the certification services, can not quickly complete the insurance investigation services in response to the different needs of the insurance company's sales staff, underwriters and customers (guarantees), and more It is impossible to record the video of the various participants of the web conference in real time, so the insurance company can not reduce the processing time of the insurance program, and can not improve the efficiency of the underwriting review, and the user can not satisfy the user's convenience. The need, therefore, it is necessary to propose improvements.

The purpose of this creation is to provide an online conference call service system, and in particular to an online conference call service system for a network conference for associating financial services, which can simultaneously satisfy the needs of users for convenient use and maintain the entire conference. The security of the system enables instant storage of videoconferencing of web conferences for the successful completion of subsequent financial service operations. By improving the processing efficiency of financial service operations, the operating costs of financial service providers can be reduced.

In order to achieve the purpose of this creation, the present invention proposes an online student conference service system for conducting a network conference of associated financial services. The online conference conference service system includes: initiating an information verification module, and receiving the first user terminal. The conference initiation information including at least the first user information and the at least second user information is initiated, and the first user information is verified to have the initiation authority; the conference invitation module is sent when the first user information has the initiation permission The conference invitation module includes at least a conference invitation notification to the second user terminal, and the conference activation module receives the participation response from the second user terminal in response to the conference invitation notification to start receiving the second user. The second video stream transmitted by the terminal, the second video stream is associated with the second user, and the recording module records the second video stream associated with the second user based on the conference identification code and the date and time.

A variety of other innovative features are detailed in the Implementation section. For a part of the functions, those skilled in the art can understand the contents by reading the following description and the accompanying drawings, or can be learned by producing or implementing the foregoing embodiments. The various innovative functions of the present invention are successfully implemented and completed after the operation or the different aspects of the methods, tools, and combinations described in the following detailed embodiments.

In order to facilitate a further understanding of the technical features of the present invention, the embodiments are described in detail, but the embodiments are merely illustrative and do not limit the scope of the present invention.

The first diagram is based on the system architecture diagram of the online conference conference service system according to the first embodiment of the present invention, and the second diagram is a block diagram of the online conference conference service system according to the first embodiment of the present invention. The first figure and the second figure illustrate the online live meeting service system of the first embodiment of the present creation.

As shown in the first figure, the online conference call service system 100 can be one or more computer servers, and the first user terminal 160 (second) of the first user (not shown) and the second A second user terminal 170 of a user (not shown) is connected to perform a web conference associated with the financial service. The web conference can be a video conference or an audio conference. The financial service can be used for various financial services that need to use the network conference for survival investigation, such as insurance company insurance investigation service or bank bank investigation service. The network 150 can be a single network or a combination of different networks, such as a local area network (LAN), a wide area network (WAN), a public network, a private network, a proprietary network, and a public switched telephone network ( PSTN), internet, wireless network, virtual network, or any combination thereof. The network 150 may also include various network access points, such as wired or wireless access points, such as a base station (BS) or internet switching point, an online conference conferencing service system 100, a first user terminal 160, and a second The user terminal 170 can connect to the network 150 through them to connect via the network 150 for a network conference of associated financial services. The first user terminal 160 and the second user terminal 170 may be mobile devices such as mobile phones, and may be other examples, such as a notebook computer, a built-in device in a motor vehicle, and other terminal devices such as a tablet computer.

As shown in the first and second figures, the online conference conferencing service system 100 includes an initiation information verification module 102, a conference invitation module 104, a conference activation module 106, a recording module 108, and a storage module 110. The initiating information verification module 102 receives the conference initiation information 202 initiated by the first user terminal 160 and includes at least the first user information and the at least second user information, and the initiation information verification module 102 receives the conference initiation information 202. Verify that the first user information has permission to initiate.

The conference invitation module 104 sends a conference invitation notification 204 including at least the conference identifier to the second user terminal 170 of the second user information when the first user information has the initiation authority. The conference invitation notification 204 has an aging period. In this embodiment, the conference invitation module 104 also sends the conference connection 210 including the conference identification code to the first user terminal 160 when the first user information has the initiation authority, and the conference connection 210 has the conference invitation notification 204. The same aging range.

The conference initiation module 106 receives the participation response 206 from the second user terminal 170 in response to the conference invitation notification to start receiving the second video stream transmitted from the second user terminal 170 and stream the received second video stream. The second video stream is associated with the second user. The recording module 108 records the second video stream associated with the second user based on the conference ID and the date and time, and the recorded second video stream is stored in the storage module 110. In this embodiment, the conference activation module 106 also determines whether the second user terminal 170 has the right to receive the call, and starts receiving the second video message transmitted by the second user terminal when the second user terminal has the called authority. Streaming.

The conference initiation module 106 also receives the conference connection link response 212 to begin receiving the first video stream transmitted from the first user terminal 160 and transmitting the received first video stream to the second user terminal. 170. The first video stream is associated with the first user. The recording module 108 records the first video stream associated with the first user based on the conference ID and the date and time, and the recorded first video stream is stored in the storage module 110.

In this embodiment, the recording module 108 records the first video stream or the second video stream in the aging interval, and the conference activation module 106 can receive the link response 212 or participate in the response 206 multiple times in the aging interval to enable recording. The module 108 records the first video stream or the second video stream a plurality of times.

In addition, in other embodiments, within the aging interval, the first user terminal 160 may also send a cancel conference response (not shown) by the conference link 210. At this time, the entire network conference will be cancelled, and the recording module 108 is cancelled. Recording of the first video stream or the second video stream will also no longer be recorded.

The third figure is a flow chart of the online service meeting service method according to the first embodiment of the present invention. As shown in the third figure, the online live meeting conference service method of the first embodiment of the present invention is used for performing a network conference of associated financial services.

In step 302, the conference initiation information initiated by the first user terminal including at least the first user information and the second user information is received, and the first user information is verified to have the initiation authority.

In step 304, when the first user information has the initiating authority, the second user terminal that sends the meeting invitation notification including the meeting identification code to the second user terminal and sends the meeting link including the meeting identification code at least A user terminal, the conference link and the meeting invitation notice have the same aging time interval.

In step 306, in response to the participation response from the second user terminal responding to the meeting invitation notification, to start receiving the second video stream transmitted from the second user terminal and transmitting the received second video stream to the a user terminal, and responding to the link of the conference connection, to start receiving the first video stream transmitted from the first user terminal and transmitting the received first video stream to the second user terminal, second The video stream is associated with the second user, and the first video stream is associated with the first user.

In step 308, the second video stream associated with the second user and the first video stream associated with the first user are separately recorded based on the conference identification code and the date and time. In this embodiment, the first video stream or the second video stream will be recorded in the aging interval. In addition, the link response or the participation response may be received multiple times in the aging interval, and the recording is recorded each time the link response is received. The first video stream will record the second video stream each time a participation response is received.

The fourth figure is a system architecture diagram of the online conference call conference service system according to the second embodiment of the present creation, and the fifth diagram is a block diagram of the online conference conference service system according to the second embodiment of the present creation, and the sixth diagram is A schematic diagram of an example of a user interface screen for a video invitation notification, and a sixth diagram of an example of a user interface screen for a conference connection. Please refer to the fourth, fifth, sixth, and sixth B drawings to explain the online live conference conference service system according to the second embodiment of the present invention. For one or more computer servers, the first user terminal of the first user (not shown) and the second user terminal of the second user (not shown) are connected by the network for association Web conferences for financial services, web conferencing can be video conferencing or audio conferencing, financial services can be used for a variety of different financial services that need to use online meetings for survival investigations, such as insurance company insurance investigation services or banks Bank investigation service, etc. In this embodiment, a video conference will be used as an example of a web conference and an insurance company's insurance investigation service as an example of financial service will be described in more detail.

As shown in the fourth figure, in the embodiment, the online conference call service system 400 can be one or more computer servers, and the first use of the first user (not shown) is performed by the network 450. The terminal 460 and the second user terminal 470 of the second user (not shown) are connected to perform a video conference to complete the insurance investigation service. In this embodiment, the first user may be the person in charge of the insurance investigation service of the insurance company and has the authority to initiate the video conference. Here, the insurer will be described in more detail as an example, and the second user is an insurance company. The customer (guarantee), the insurance company's salesman or the financial institution's financial commissioner and have the right to receive the video conference, here will be a more detailed description of the insurance company's customers, the first user terminal and the second The user terminal can be an electronic device capable of performing a video conference such as a photographing lens, such as a mobile device, a notebook computer, a personal computer, or a built-in device in a motor vehicle.

As shown in the fourth and fifth figures, the video conferencing service system 400 includes an initiation information verification module 402, a conference invitation module 404, a conference activation module 406, a recording module 408, a storage module 410, and an information setting module. 412. The service investigation module 420 and the service report generation module 430. The information setting module 412 is configured to set user information of the originating information verification module 402 having the permission to initiate the video conference and user information having the right to receive the video conference. The information setting module 412 is also used to set the conference startup module. 406 has user information for the conference call of the video conference. The user information may be a name, an ID number, a mobile phone number, an e-mail address, a number, and/or other information that can be used to identify the user. In addition, the information setting module 412 can include an input interface (not shown). The information setting module 412 receives user information with the originating authority of the video conference and user information with the right to receive the video conference via the input interface.

The initiating information verification module 402 receives the video initiation information 502 that the underwriters at least include the first user information and the second user information through the first user terminal 460, and verifies the first user information and has a video conference. Whether the user information of the initiating authority is consistent. When the first user information and the user information having the right to initiate the video conference match, the first user information has the right to initiate the video conference.

When the first user information has the right to initiate the video conference, the conference invitation module 404 sends a video invitation notification 504 including at least the conference identifier to the second user terminal 470 corresponding to the second user information, and the conference invitation notification 504 has The aging range. In this embodiment, the conference invitation module 404 sends the video invitation notification 504 to the second user terminal 470 corresponding to the mobile phone number according to the mobile phone number corresponding to the second user information, and the second user terminal 470 receives After the video invitation notification 504, if the customer of the insurance company, that is, the second user of the second user terminal 470, agrees to perform the video, the participation response 506 is sent through the second user terminal 470 in response to the video invitation notification 504. In this embodiment, the video invitation notification 504 is sent to the second user terminal 470 corresponding to the mobile phone number according to the mobile phone number corresponding to the second user information, but in other examples, the second user may also be utilized. Other information corresponding to the user information, such as name, ID number, mobile number, e-mail address, number, and/or other information that can be used to identify the user's identity, is sent to the video invitation notification 504.

The conference invitation module 404 also sends a conference connection 510 including at least the conference identification code to the first user terminal 460 when the first user information has the initiation authority. The conference connection 510 has the same aging interval as the conference invitation notification 504. In this embodiment, the conference invitation module 404 sends the conference connection 510 to the first user terminal 460 corresponding to the mobile phone number according to the mobile phone number corresponding to the first user information, and the first user terminal 460 receives the After the conference link 510, when the first user of the first user terminal 460, the underwriter, wants to start video, a link response 512 is sent through the first user terminal 460 in response to the conference link 510.

The conference activation module 406 receives the participation response 506 from the second user terminal 470 in response to the conference invitation notification to start receiving the second video stream transmitted from the second user terminal 470, and the second video stream is associated with the second use. By. In this embodiment, after receiving the participation response 506, the conference activation module 406 starts to receive the video conference using WebRTC (Web Real-Time Communication), and then starts receiving the second transmission from the second user terminal 470. The video stream is streamed and the received second video stream is transmitted to the first user terminal 460. The recording module 408 records the second video stream associated with the second user based on the conference ID and the date and time, and the recorded second video stream is stored in the storage module 410. In this embodiment, the conference activation module 406 also determines whether the second user terminal 470 has the right to receive the call, and starts receiving the second video message transmitted by the second user terminal when the second user terminal has the called authority. Streaming.

The conference initiation module 406 also receives the conference connection link response 512 to begin receiving the first video stream transmitted from the first user terminal 460, the first video stream being associated with the first user. In this embodiment, the conference initiation module 406 receives the first response from the first user terminal 460 by receiving the connection response 512 and starting the video conference using WebRTC (Web Real-Time Communication). Streaming and transmitting the received first video stream to the second user terminal 470. The recording module 408 records the first video stream associated with the first user based on the conference ID and the date and time, and the recorded first video stream is stored in the storage module 410.

In this embodiment, the recording module 408 records the first video stream or the second video stream in the aging interval, and the recorded first video stream or the second video stream is separately stored in the storage module. 410, the first user terminal 460 and the second user terminal 470 will not retain the video related to the video conference, and will comply with the current regulations for personal data protection.

The conference activation module 406 can receive the connection response 512 or the participation response 506 multiple times in the aging interval, so that the recording module 408 records the first video stream or the second video stream multiple times, for example, due to the network. When the connection quality is unstable or the user of any one of the user terminals is temporarily offline due to various factors, the conference identification code is used in the aging interval, and the first user terminal 460 is connected by the conference 510 and the second user terminal. 470 is again entered into the video conference by the conference invitation notification 504. The conference activation module 406 can receive the conference response 512 or the conference invitation notification participation response 506 multiple times in the aging interval, as long as there is any party within the aging interval. When entering the video conference, the recording module 408 will record the content of the video conference, that is, the content of the video stream, and will also be stored in the storage module 410.

In addition, in other embodiments, in other embodiments, in a preset time, the first user terminal 460 may also send a cancel conference response (not shown) by using the conference link 510. At the same time, the entire video conference will be cancelled, and the recording module 408 will no longer record the recording of the first video stream or the second video stream.

The service survey module 420 is configured to provide at least one to-be-investigated information 514 to the second user terminal 470, and receive the reply information 516 of the second user terminal 470, wherein at least one to-be-investigated information 514 and reply information 516 and insurance Survey services are relevant. In this embodiment, the service survey module 420 analyzes the video content of the video conference, and the service survey module 420 is configured to receive the video conference image, and the image identifies the reply information. In a specific embodiment, the service The survey module 420 is configured to provide the information to be investigated 514 to the second user terminal 470. The information to be investigated 514 requires the second user of the second user terminal 470 of the insurance company to present the user certification file for the service survey. After the module 420 receives the reply information 516 of the second user terminal 470, that is, the image containing the user certification file, the service survey module 420 analyzes the image content, and identifies the user certification file from the image and determines the use of the image. The authenticity and validity of the document can also be judged whether the user image on the user's certification document and the user image in the content of the video conference are the same. If there is a difference, the entire video conference will be terminated.

After the video conference ends, the service report generation module 430 generates a service report including at least a date and time, a first video stream, and a second video stream, and provides a service report according to the access requirement. In this embodiment, the recording module 408 records the first video stream or the second video stream respectively, and the recorded first video stream or the second video stream is stored in the storage module 410, respectively, and the conference startup mode is performed. The group 406 can receive the link response 512 or the participation response 506 multiple times in the aging interval, so that the recording module 408 records the first video stream or the second video stream multiple times, because the first video stream and the second video stream The streams are separately and separately stored, and the service report generation module 430 integrates the video streams to generate a service report including at least a date and time, a first video stream, and a second video stream, for example, using the same The conference ID and the recorded first video stream and the second video stream are combined according to the date and time, and then the insurance company's other personnel will be able to access the service report according to their access requirements.

In addition, in other embodiments, the recording module 408 records the video stream of the first user terminal 460 and the second user terminal 470, respectively, and the content of the recorded video conference is stored in the storage module 410, respectively. The service report generation module 430 can also accept other personnel of the insurance company to access the content of the video conference stored in the storage module 410 directly or indirectly (e.g., via the FPT server) via the network 450 using other electronic devices.

In addition, in other embodiments, the video conferencing service system 400 can include a navigation module (not shown) that guides and installs the application to the first user terminal 460 and the second user terminal 470. The application interacts with the first user terminal 460 and the second user terminal 470 through the application.

Please refer to FIG. 6A. FIG. 6A is a schematic diagram of an example of a user interface screen of the video invitation notification of the second user terminal 470. As described above, the conference invitation module 404 may be based on the second user information. The corresponding mobile phone number is sent to the second user terminal 470 corresponding to the mobile phone number, and the UI of the second user terminal 470 displays the UI screen 602 of the video invitation notification 504, if the customer of the insurance company is the first The second user of the user terminal 470 agrees to perform the video and will press the "enter video" button 604 to issue a participation response 506 in response to the video invitation notification 504. In addition, in order to ensure the validity of the video conference, the insurance company's customer needs to press the "enter video" button 604 within the aging time zone. This is an example of 18:24 within 2 hours of the video invitation notification 504. The video invitation notification 504 is invalid. It should be noted here that in the aging period after the start of the video conference, 18:24 within 2 hours of issuing the video invitation notification 504, for example, the quality of the network connection is unstable or the customer of the insurance company. Since the various factors are temporarily offline, the recording module 408 will record the second video string again by pressing the button 604 of the "enter video" button in the UI screen 602 of the video invitation notification 504 again to enter the video conference. flow.

Please refer to FIG. 6B. FIG. 6B is a schematic diagram of an example of a user interface screen of a conference connection of the first user terminal 460. The conference invitation module 404 is configured according to the mobile phone number corresponding to the first user information. Sending the conference link 510 to the first user terminal 460 corresponding to the mobile phone number, the UI of the first user terminal 460 will display the UI screen 612 of the conference connection 510, if the insured person is the first user terminal 460 When a user wants to start video, a button 614 of "Join Video" will be pressed to issue a link response 512 in response to the conference link 510. In addition, in order to ensure the validity of the video conference, the underwriters need to press the "Join Video" button 614 within the aging time zone. This is an example of 18:24 within 2 hours of the conference connection 510. The conference link 510 is invalid. It should be noted here that after the start of the video conference, within the aging time interval, 18:24 within 2 hours of issuing the conference link 510, for example, the quality of the network connection is unstable or the customer of the insurance company. When the various factors are temporarily offline, the video module 408 will record the first video stream again by pressing the button 614 of the "join video" button in the UI screen 612 of the conference link 510 again to enter the video conference. .

In addition, in the aging section, the first user terminal 460 can also press the "cancellation video" in the UI screen 612 of the conference connection 510 as an example within 18 hours of the conference connection 510. Button 616 sends a cancel conference response (not shown), and the video conference will be cancelled entirely.

The seventh figure is a flow chart of the online service meeting service method according to the second embodiment of the present invention. In this embodiment, a video conference is taken as an example of a network conference, and an insurance company's insurance investigation service is taken as an example of a financial service, and a more detailed explanation is given.

As shown in the seventh figure, in step 702, the conference initiation information initiated by the first user terminal including at least the first user information and the second user information is received, and the first user information is verified to have the initiation authority. In this embodiment, the receiving underwriting personnel initiates video initiation information including at least the first user information and the second user information through the first user terminal, and verifies the first user information and has the right to initiate the video conference. Whether the user information matches, when the first user information and the user information having the right to initiate the video conference match, the first user information has the right to initiate the video conference.

In step 704, when the first user information has the initiating authority, the second user terminal that sends the meeting invitation notification including the meeting identification code to the second user terminal and sends the meeting link including the meeting identification code at least A user terminal, the conference link and the meeting invitation notice have the same aging time interval. In this embodiment, the video invitation information is sent to the second user terminal corresponding to the mobile phone number according to the mobile phone number corresponding to the second user information, and the second user terminal receives the video invitation information, if the insurance The customer of the company, the second user of the second user terminal, agrees to conduct the video and will respond to the video invitation information by sending a response to the second user terminal. In this embodiment, the conference invitation module sends the conference link to the first user terminal corresponding to the mobile phone number according to the mobile phone number corresponding to the first user information, and the first user terminal receives the conference link. If the first user of the first user terminal wants to start the video, the first user terminal will send a link response in response to the conference link.

In step 706, in response to the participation response from the second user terminal responding to the meeting invitation notification, to start receiving the second video stream transmitted from the second user terminal and transmitting the received second video stream to the a user terminal, and responding to the link of the conference connection, to start receiving the first video stream transmitted from the first user terminal and transmitting the received first video stream to the second user terminal, second The video stream is associated with the second user, and the first video stream is associated with the first user. In this embodiment, according to the participation response of the conference invitation notification, it is first determined whether the second user terminal has the right to receive the call, and the second user terminal has received the call permission to start receiving the second transmission from the second user terminal. The two video streams stream and transmit the received second video stream to the first user terminal.

At step 708, a second video stream associated with the second user and a first video stream associated with the first user are separately recorded based on the conference identification code and the date and time. In this embodiment, the first video stream or the second video stream will be recorded in the aging interval. In addition, the link response or the participation response may be received multiple times in the aging interval, and the recording is recorded each time the link response is received. The first video stream will record the second video stream each time a participation response is received.

In step 710, the information to be investigated is provided to the second user terminal, and the reply information of the second user terminal is received, wherein the information to be investigated and the reply information are related to the insurance survey service. In this embodiment, the information to be investigated is used to request the customer of the insurance company, that is, the second user of the second user terminal to present the user certification file, and the reply information of the second user terminal includes the user certification file. After the video image, the content of the video conference will be analyzed, and the user identification file will be identified from the image and the authenticity and validity of the user certificate will be judged. The user image and video on the user certificate can also be judged. Whether the user images in the content of the conference are the same, if there is a difference, the video conference will be ended.

At step 712, a service report including at least a date and time and at least a second video stream is generated, and the service report is provided according to the access requirement. In this embodiment, the first video stream or the second video stream is separately recorded, and the recorded first video stream or the second video stream is separately stored, and the link response or the participation response may be received multiple times in the aging interval. The first video stream or the second video stream is recorded multiple times. Since the first video stream and the second video stream are separately stored and stored separately, the video stream will be integrated to generate at least a date and time, first. Video streaming and a service report of the second video stream, for example, using the same conference identifier to integrate the recorded first video stream and the second video stream according to the date and time, and then insurance Other company personnel will be able to access this service report in accordance with their access requirements.

The eighth figure is a block diagram of the online conference call service system according to the third embodiment of the present creation. As shown in the eighth figure, the online conference service system 800 further includes a text report providing module 830, and the text report providing module 830 converts the first video stream with the fourth image in the second embodiment. The audio content of the two video streams is converted into a text file, and a text file is provided according to the access requirement, wherein the time series associated with the audio content is recorded in the text file. In this embodiment, the recording video module 408 records the first video stream or the second video stream, and the recorded first video stream or the second video stream is stored in the storage module 410, and the conference is started. The module 406 can receive the link response 512 or the participation response 506 multiple times in the aging interval, so that the recording module 408 records the first video stream or the second video stream multiple times, because the first video stream and the second video stream The video stream is separately and sequentially stored, and the text report providing module 830 converts the audio content of the first video stream and the second video stream into a text file, and provides a text file according to the access requirement, wherein the audio content is temporally correlated. The date and time are recorded in the text file. For example, the audio content in the video stream is analyzed, and the finished speech is converted into text and provided on the screen, and the text content is recorded in the text file in the order of occurrence, each video session. Only one text file is kept, sorted in the text file and the duplication is deleted, and only one text file is retained. After that, other personnel of the insurance company will be able to access the text file according to their access requirements and perform text search on the content of the text file to facilitate the successful completion of the subsequent insurance operation. In addition, other components having the same functions as those of the second embodiment will be given the same component symbols, and the details will not be described again.

In summary, the online production meeting service system of this creation can provide various services such as insurance company's salesman, underwriting staff and customers (guarantee), and other financial services practitioners. The financial services are quickly completed by the different needs of the employees, taking the insurance company's insurance investigation service as an example, as long as the insurance company's underwriting personnel have the authority to hold the video conference and the customer's handheld device or electronic device and the user information in the system match, The underwriting company of the insurance company can use the online online meeting conference service system of this creation to conduct video conferences to complete relevant insurance investigation services, such as insurance claims or life insurance survey services required for underwriting, because of the limitations of video conferencing. Therefore, it will reduce the processing time of the insurance program, which will improve the audit efficiency of the practitioners and improve the customer's satisfaction. In addition, the video stream during the survival survey service will be recorded and stored in real time. In order to facilitate the successful completion of follow-up insurance operations, this creation can satisfy Who demand easy to use and maintain the security of the entire conference system, and thus can improve the utilization of conference-servicing system while reducing the operating costs of financial service providers.

Those skilled in the art will recognize that the creation is flexible and can be modified and/or enhanced. For example, although the manner in which various modules are set in the online conference call service system is implemented in the hardware device, it may be limited to being implemented only in a software manner, such as installing software on an existing server.

The foregoing description has described the elements of the present teachings and/or other embodiments, and it is apparent that various modifications can be applied thereto, and the subject matter of the present disclosure can be implemented in various forms and embodiments, and the teachings of the present invention can be applied. On top of multiple applications, this creation describes only a few of them. The scope of the following claims is intended to cover any and all applications, modifications, and variations of the present invention.

100‧‧‧Online Student Conference Service System

102‧‧‧Initiation of information verification module

104‧‧‧Meeting Invitation Module

106‧‧‧Conference Startup Module

108‧‧‧recording module

110‧‧‧Storage module

150‧‧‧Network

160‧‧‧First User Terminal

170‧‧‧Second user terminal

202‧‧‧Meeting information

204‧‧‧Meeting invitation notice

206‧‧‧ Participate in the response

210‧‧‧Meeting link

212‧‧‧ Link Response

302‧‧‧Steps

304‧‧‧Steps

306‧‧‧Steps

308‧‧‧Steps

400‧‧‧Online Student Conference Service System

402‧‧‧Initiation of information verification module

404‧‧‧Meeting Invitation Module

406‧‧‧Conference Startup Module

408‧‧‧recording module

410‧‧‧ storage module

412‧‧‧Information setting module

420‧‧‧Service Survey Module

430‧‧‧Service Report Generation Module

450‧‧‧Network

460‧‧‧ first user terminal

470‧‧‧Second user terminal

502‧‧‧Meeting information

504‧‧‧Meeting invitation notice

506‧‧‧ Participate in the response

510‧‧‧Meeting link

512‧‧‧ link response

514‧‧‧Information to be investigated

516‧‧‧Reply information

602‧‧‧ screen

604‧‧‧ button

612‧‧‧ screen

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800‧‧‧Online Student Conference Service System

830‧‧‧Text report providing module

The online production meeting service system described in this creation will be further described in various embodiments. DETAILED DESCRIPTION OF THE INVENTION The detailed description of the embodiments is based on the accompanying drawings, and is a non-limiting embodiment, wherein like reference numerals indicate similar structures that are presented between the different views, and wherein: The system architecture diagram of the online production conference service system of the first embodiment of the present invention. The second figure is a block diagram of the online conference call service system according to the first embodiment of the present creation. The third figure is a flow chart of the online service meeting service method according to the first embodiment of the present invention. The fourth figure is a system architecture diagram of the online conference call service system according to the second embodiment of the present creation. The fifth figure is a block diagram of the online conference call service system according to the second embodiment of the present creation. 6A is a schematic diagram showing an example of a user interface screen of a video invitation notification. FIG. 6B is a schematic diagram showing an example of a user interface screen of a conference connection. The seventh figure is a flow chart of the online service meeting service method according to the second embodiment of the present invention. The eighth figure is a block diagram of the online conference call service system according to the third embodiment of the present creation.

Claims (10)

An online conference call service system for performing a network conference associated with a financial service, the online conference call conference service system comprising: an initiation information verification module, the reception initiated by a first user terminal includes at least one First meeting information and at least one second user information meeting initiation information, and verifying whether the first user information has an originating authority; a meeting invitation module having the initiating permission in the first user information And sending a conference invitation notification including at least one conference identifier to the second user terminal of the second user information; a conference activation module receiving one of the conference invitation notifications from the second user terminal Participating in a response to start receiving a second video stream transmitted from the second user terminal, the second video stream being associated with a second user; and a recording module based on the meeting identification code and a date Time, recording the second video stream associated with the second user. For example, the online production meeting service system of claim 1 of the patent scope, wherein the financial service is an insurance investigation service or a bank investigation service. The online conference call service system of claim 1, wherein when the first user information has the initiation authority, the conference invitation module sends a conference link including at least one of the conference identification codes to the first use. The conference initiation module receives a link response of the conference connection to start receiving a first video stream transmitted from the first user terminal, where the first video stream is associated with a first user. And the recording module records the first video stream associated with the first user based on the conference identification code and the date and time. For example, the online conference call service system of claim 3, wherein the conference link or the conference invitation notice has an aging interval, and the recording module records the first video stream or the second video in the aging period. Streaming, and the conference activation module transmits the second video stream to the first user terminal, and transmits the first video stream to the second user terminal. For example, the online production meeting service system of claim 3, wherein the conference activation module can receive the link response or the participation response multiple times in the aging period, so that the recording module records the first video multiple times. Streaming or the second video stream. For example, the online conference call service system of claim 3 includes: a text report providing module, converting the first video stream and the audio content of the second video stream into a text file, and The text file is provided as required, wherein the timing of the audio content is recorded in the text file associated with the date and time. For example, the online production conference service system of claim 1 , wherein the conference initiation module determines whether the second user terminal has a call authority, and starts receiving the second user terminal when the callee has the call permission. The second video stream transmitted by the user terminal. For example, the online conference call service system of claim 7 further includes: an information setting module, which sets the initiating authority, the called right, and the second user terminal corresponding to the second user information. The online student conference service system of claim 1, further comprising: a service survey module, providing at least one information to be investigated at the second user terminal, and receiving a reply message from the second user terminal , wherein the at least one information to be investigated and the reply information are related to the financial service. For example, the online conference call service system of claim 1 further includes: a service report generation module that generates a service report including at least the date and time and at least one of the second video streams, and according to an access requirement Provide the service report.