TWM565841U - Appointed merchant recommendation system - Google Patents

Appointed merchant recommendation system Download PDF

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TWM565841U
TWM565841U TW107206750U TW107206750U TWM565841U TW M565841 U TWM565841 U TW M565841U TW 107206750 U TW107206750 U TW 107206750U TW 107206750 U TW107206750 U TW 107206750U TW M565841 U TWM565841 U TW M565841U
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merchant
module
information
customer
database
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TW107206750U
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Chinese (zh)
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楊淑玲
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華南商業銀行股份有限公司
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Publication of TWM565841U publication Critical patent/TWM565841U/en

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Abstract

An appointed merchant recommendation system comprises a client database, a merchant database, an analytic module, a map module and an internet publishing module. The client database is configured to store a plurality of client information, each client information comprises a plurality of geographic locations. The merchant database is configured to store a plurality of merchant information, each merchant information comprises a merchant location. The analytic module retrieves one from the plurality of client information, calculates a plurality of weights corresponding to the plurality of geographic locations according to a current time and a current date, and calculates a plurality of search radii according to a default distance. The map module calculates a plurality of search regions and a search range according to the plurality of geographic locations with the plurality of radii and generates a recommendation list selected from the merchant database. The internet publishing module sends a marketing message according to the recommendation list.

Description

特約商家推薦系統Special merchant recommendation system

本創作係關於一種金融業務推廣系統,特別是關於一種推薦特約商家的系統及其方法。This creation is about a financial business promotion system, especially a system and method for recommending special merchants.

網路以及智慧型手機的普及衍生出各種新型態的應用及服務方式。以日常生活的購買行為而言,如今人們已可使用自己的行動裝置直接結帳,即所謂的行動支付。有別於傳統使用現鈔或信用卡的情況,使用行動裝置支付各項服務或商品費用的方式帶給消費者更多便利之處。The popularity of the Internet and smart phones has spawned a variety of new forms of applications and services. In terms of the purchasing behavior of daily life, people can now use their mobile devices to directly checkout, the so-called action payment. Different from the traditional use of cash or credit cards, the use of mobile devices to pay for various services or goods costs to bring more convenience to consumers.

然而,在行動支付推行發展階段,客戶往往不曉得哪些商家可透過行動支付直接消費。因而客戶可能得先至行動支付的官方網站查詢特約商家的地址,再以此地址查詢地圖以獲取前往附近特約商家的路線,如此繁瑣的步驟帶給消費者許多不便。除此之外,特約商店釋出的各種優惠也缺乏直接且即時的管道告知消費者。整體而言,目前尚欠缺一種撮合行動支付的客戶及特約商家的系統與方法。However, in the development phase of mobile payment, customers often do not know which merchants can pay for direct consumption through actions. Therefore, the customer may have to go to the official website of the mobile payment to check the address of the special merchant, and then query the map with this address to obtain the route to the nearby merchants. Such complicated steps bring a lot of inconvenience to the consumer. In addition, the various offers released by the special store also lack direct and immediate channels to inform consumers. On the whole, there is currently a lack of a system and method for customers and special merchants who are suitable for payment.

有鑑於此,本創作在於提供客戶在地客製化推薦行動支付的特約商家,藉以提升加入行動支付平台的客戶數量,並且擴展特約商家的涵蓋範圍。In view of this, the present invention is to provide a special merchant to pay for the customer's customized recommendation action, thereby increasing the number of customers joining the mobile payment platform and expanding the coverage of the special merchant.

依據本創作一實施例所敘述的特約商家推薦系統,包括:客戶資料庫、商家資料庫、分析模組、地圖模組及網路發佈模組。客戶資料庫用以儲存複數個客戶資訊,每個客戶資訊包括位置資訊及消費資訊。位置資訊包括複數個地理位置,這些地理位置係住家地址、公司地址、全球定位系統定位地址、分行地址及自動櫃員機地址。消費資訊包括消費類型及消費金額。商家資料庫用以儲存複數個商家資訊,每個商家資訊包括商家位置及優惠方案,優惠方案中包括複數個優惠策略。分析模組電性連接至客戶資料庫,分析模組用以從客戶資料庫中取得一個客戶資訊,根據當前日期及當前時間計算客戶資訊中每個地理位置各自對應之一權重,及根據一預設距離及多個權重計算每個地理位置各自對應之一搜尋半徑。地圖模組電性連接客戶資料庫、商家資料庫及分析模組,地圖模組用以根據客戶資訊中之多個地理位置及對應這些地理位置的多個搜尋半徑計算複數個搜尋區域,根據這些搜尋區域計算一搜尋範圍,及根據搜尋範圍與消費資訊從多個商家位置中篩選出一推薦清單,推薦清單包括複數個推薦商家。地圖模組中更包括任務模組,任務模組用以根據當前日期及當前時間分別從多個推薦商家所對應之優惠方案中選取多個優惠策略其中之一者。網路發佈模組電性連接地圖模組並用以根據推薦清單發送一行銷訊息,行銷訊息中包括任務模組所選取的多個優惠策略。行銷訊息係以電子報、網頁橫幅式廣告或推播形式發送至電子郵件地址、網站或行動通訊裝置。The special merchant recommendation system according to an embodiment of the present invention includes: a customer database, a merchant database, an analysis module, a map module, and a network publishing module. The customer database is used to store a plurality of customer information, each of which includes location information and consumer information. Location information includes a number of geographic locations that are home addresses, company addresses, GPS location addresses, branch addresses, and ATM addresses. Consumer information includes the type of consumption and the amount of consumption. The merchant database is used to store a plurality of merchant information, and each merchant information includes a merchant location and a preferential scheme, and the preferential scheme includes a plurality of preferential strategies. The analysis module is electrically connected to the customer database, and the analysis module is configured to obtain a customer information from the customer database, and calculate a weight corresponding to each geographic location in the customer information according to the current date and the current time, and according to a pre- Set the distance and multiple weights to calculate one search radius for each geographic location. The map module is electrically connected to the customer database, the merchant database and the analysis module, and the map module is configured to calculate a plurality of search areas according to multiple geographical locations in the customer information and multiple search radii corresponding to the geographic locations, according to the The search area calculates a search range, and selects a recommendation list from a plurality of business locations according to the search range and the consumption information, and the recommended list includes a plurality of recommended businesses. The map module further includes a task module, and the task module is configured to select one of the plurality of preferential strategies from the preferential solutions corresponding to the plurality of recommended merchants according to the current date and the current time. The network publishing module is electrically connected to the map module and is configured to send a sales message according to the recommended list, and the marketing message includes multiple preferential policies selected by the task module. Marketing messages are sent to email addresses, websites or mobile devices in the form of newsletters, web banners or pushes.

依據本創作一實施例所敘述的特約商家推薦方法,包括:儲存複數個客戶資訊在一客戶資料庫,每個客戶資訊包括位置資訊及消費資訊;儲存複數個商家資訊在一商家資料庫,每個商家資訊包括商家位置及優惠方案,優惠方案包括複數個優惠策略;從客戶資料庫中取得一個客戶資訊;根據當前日期及當前時間計算所取出的客戶資訊中的多個地理位置各自對應之一權重;根據一預設距離及多個權重計算多個地理位置各自對應之搜尋半徑;根據客戶資訊中之多個地理位置及這些地理位置所對應的多個搜尋半徑計算複數個搜尋區域;根據這些搜尋區域計算一搜尋範圍;根據搜尋範圍及消費資訊從多個商家位置中篩選出推薦清單,推薦清單包括複數個推薦商家,且依據當前日期及當前時間分別從推薦商家對應的優惠方案中選取多個優惠策略其中之一者;以及根據推薦清單發送一行銷訊息,行銷訊息中包括多個推薦商家各自被選取的優惠策略。The method for recommending a merchant according to an embodiment of the present invention includes: storing a plurality of customer information in a customer database, each customer information including location information and consumption information; storing a plurality of merchant information in a merchant database, each The business information includes the location and the preferential plan of the merchant, the preferential scheme includes a plurality of preferential strategies; obtaining a customer information from the customer database; and calculating one of the plurality of geographic locations in the extracted customer information according to the current date and the current time Weighting; calculating a search radius corresponding to each of the plurality of geographic locations according to a preset distance and a plurality of weights; calculating a plurality of search areas according to the plurality of geographic locations in the customer information and the plurality of search radii corresponding to the geographic locations; The search area calculates a search range; the recommended list is selected from the plurality of business locations according to the search scope and the consumption information, and the recommended list includes a plurality of recommended merchants, and the plurality of recommended merchants are selected according to the current date and the current time respectively. One of the preferential strategies; According to the recommended list to send a marketing message, marketing message includes multiple Businesses are each selected discount policy.

根據上述內容,本創作所揭露的一種特約商家推薦系統及其方法,透過分析所收集的客戶資訊與商家資訊,運算找出個別客戶在其生活圈中具有消費傾向的推薦商家及這些推薦商家所提供的優惠策略,即時性地以電子報、客製化網頁橫幅或是推播的形式發送包括推薦商家其及優惠策略的行銷訊息到客戶的行動通訊裝置或是電子郵件地址;所提供的推薦商家及優惠係依據當前日期時間的不同而浮動調整,因而能找出最符合客戶當前需求的特約商家,達成撮合特約商家及行動支付客戶的功效,並且提升行動支付的使用度。According to the above content, a special merchant recommendation system and method thereof disclosed by the present invention analyzes the collected customer information and business information, and finds out the recommended merchants whose individual customers have a tendency to consume in their living circles and the recommended merchants. Providing a preferential strategy to instantly send a marketing message including a recommended merchant and a preferential strategy to the customer's mobile communication device or email address in the form of a newsletter, a customized web banner or a push; the recommended offer Merchants and offers are adjusted according to the current date and time, so that you can find the special merchants that best meet the customer's current needs, achieve the effect of matching merchants and mobile payment customers, and improve the use of mobile payments.

以上之關於本揭露內容之說明及以下之實施方式之說明係用以示範與解釋本創作之精神與原理,並且提供本創作之專利申請範圍更進一步之解釋。The above description of the disclosure and the following description of the embodiments are intended to illustrate and explain the spirit and principles of the present invention, and to provide further explanation of the scope of the patent application of the present invention.

以下在實施方式中詳細敘述本創作之詳細特徵以及優點,其內容足以使任何熟習相關技藝者了解本創作之技術內容並據以實施,且根據本說明書所揭露之內容、申請專利範圍及圖式,任何熟習相關技藝者可輕易地理解本創作相關之目的及優點。以下之實施例係進一步詳細說明本創作之觀點,但非以任何觀點限制本創作之範疇。The detailed features and advantages of the present invention are described in detail below in the embodiments, which are sufficient to enable any skilled artisan to understand the technical contents of the present invention and implement it according to the contents, the scope of the patent application and the drawings. Anyone familiar with the relevant art can easily understand the purpose and advantages of this creation. The following examples are intended to further illustrate the scope of this creation, but do not limit the scope of the creation in any way.

請參考圖1,其係繪示依據本創作一實施例所敘述的特約商家推薦系統的架構圖,包括:客戶資料庫12、商家資料庫14、分析模組3、地圖模組5、網路發佈模組7。下文將根據系統中各個組成元件的功用詳細介紹。Please refer to FIG. 1 , which is a structural diagram of a special merchant recommendation system according to an embodiment of the present invention, including: a customer database 12 , a merchant database 14 , an analysis module 3 , a map module 5 , and a network . Release module 7. The function of each component in the system will be described in detail below.

客戶資料庫12儲存複數個客戶資訊,每個客戶資訊包括位置資訊及消費資訊。具體而言,位置資訊包括多個地理位置,例如住家地址、公司地址、全球定位系統(Global Positioning System,GPS)定位地址、分行地址及自動櫃員機(Automated Teller Machine,ATM)地址。消費資訊包括消費類型及消費金額。實務上,提供行動支付的金融機構可從客戶留存的個人資訊及臨櫃記錄中取得上述位置資訊,並且從客戶的行動通訊裝置上獲取GPS定位地址,以及從客戶每次使用信用卡或金融卡進行交易行為的消費記錄中獲取上述的消費資訊。The customer database 12 stores a plurality of customer information, each of which includes location information and consumption information. Specifically, the location information includes multiple geographic locations, such as a home address, a company address, a Global Positioning System (GPS) location address, a branch address, and an Automated Teller Machine (ATM) address. Consumer information includes the type of consumption and the amount of consumption. In practice, the financial institution that provides the action payment can obtain the above location information from the personal information and the cabinet record retained by the customer, and obtain the GPS location address from the customer's mobile communication device, and each time the customer uses the credit card or the financial card. Obtain the above consumption information in the consumption record of the transaction behavior.

商家資料庫14儲存複數個特約商家的商家資訊,所述的特約商家係指與金融機構達成協定,提供消費者使用行動支付的商家。每個商家資訊包括商家位置及優惠方案,優惠方案中包括複數個優惠策略,所述的優惠策略例如是折扣或是消費金回饋,這些優惠策略係由特約商家與金融機構自行訂定之,並且記錄於商家資料庫14中。The merchant database 14 stores merchant information of a plurality of special merchants, which refers to a merchant that has reached an agreement with a financial institution to provide payment by the consumer using the action. Each business information includes a business location and a discount plan, and the preferential plan includes a plurality of preferential policies, such as discounts or consumer credit feedback, which are determined by the special merchants and financial institutions, and recorded. In the merchant database 14.

請參考圖1。分析模組3電性連接至客戶資料庫12。實務上,分析模組3例如係運行於金融機構的伺服器的一應用程式。分析模組3從客戶資料庫12中取得一客戶資訊,並根據當前日期及當前時間計算此客戶資訊中多個地理位置各自對應之一權重,再根據一預設距離及多個權重計算出這些地理位置各自對應之一搜尋半徑。Please refer to Figure 1. The analysis module 3 is electrically connected to the customer database 12. In practice, the analysis module 3 is, for example, an application running on a server of a financial institution. The analysis module 3 obtains a customer information from the customer database 12, and calculates a weight corresponding to each of the plurality of geographic locations in the customer information according to the current date and the current time, and then calculates the weight according to a preset distance and multiple weights. Each geographic location corresponds to one of the search radii.

舉例來說,對於一個平日工作的上班族而言,一天中各時段所處的位置包括住家、住家至公司的路上、公司及公司週邊,如下方表格的第一列及第二列所示。分析模組3可根據所有客戶留存於金融機構的個人資訊,透過大數據分析歸納的方式,整理出相同類型客戶的「時間-地點」關係表,並且在下方表格的第三列至第五列中設定各個位置在不同時間的權重值,這些權重值可能隨著客戶資料庫收集的客戶資訊愈多而浮動調整。需注意的是,為便於了解和說明,下方表格僅以「時間」區分出不同狀態的權重組合;實務上,為了對不同類型的客戶在不同時間的活動範圍作出較為準確的評估,分析模組3可加入日期或特殊節日的分類條件,因此預先定義出更多類型的權重組合設定值。 <TABLE border="1" borderColor="#000000" width="85%"><TBODY><tr><td> 狀態 </td><td> 通勤 </td><td> 上班 </td><td> 午餐 </td><td> 上班 </td><td> 通勤 </td><td> 下班 </td></tr><tr><td> 起訖時間 </td><td> 0800 0900 </td><td> 0900 1200 </td><td> 1200 1300 </td><td> 1300 1800 </td><td> 1800 1900 </td><td> 1900 0800 </td></tr><tr><td> 權重1(公司) </td><td> 0.6 </td><td> 0.9 </td><td> 0.6 </td><td> 0.9 </td><td> 0.3 </td><td> 0.3 </td></tr><tr><td> 權重2(GPS) </td><td> 0.9 </td><td> 0.6 </td><td> 0.9 </td><td> 0.6 </td><td> 0.9 </td><td> 0.6 </td></tr><tr><td> 權重3(住家) </td><td> 0.3 </td><td> 0.3 </td><td> 0.3 </td><td> 0.3 </td><td> 0.6 </td><td> 0.9 </td></tr></TBODY></TABLE>For example, for a commuter working on weekdays, the location of each day of the day includes the home, the home to the company, the company and the company, as shown in the first and second columns of the table below. The analysis module 3 can sort out the "time-location" relationship table of the same type of customers according to the personal information retained by all customers in the financial institution through the big data analysis and summary, and in the third to fifth columns of the table below. Set the weight values for each location at different times. These weight values may be adjusted as the customer information collected by the customer database increases. It should be noted that in order to facilitate understanding and explanation, the following table only distinguishes the weight combinations of different states by “time”; in practice, in order to make a more accurate assessment of the scope of activities of different types of customers at different times, the analysis module 3 can be added to the date or special holiday classification conditions, so more types of weight combination settings are predefined.  <TABLE border="1" borderColor="#000000" width="85%"><TBODY><tr><td> Status</td><td> Commuting</td><td> Going to work</td> <td> Lunch</td><td> Go to work</td><td> Commuter</td><td> Get off work</td></tr><tr><td> Start time</td><td > 00 0 0 0 0 0 0 0 0 0 0 0 0 0 Td></tr><tr><td> weight 1 (company) </td><td> 0.6 </td><td> 0.9 </td><td> 0.6 </td><td> 0.9 < /td><td> 0.3 </td><td> 0.3 </td></tr><tr><td> Weight 2 (GPS) </td><td> 0.9 </td><td> 0.6 </td><td> 0.9 </td><td> 0.6 </td><td> 0.9 </td><td> 0.6 </td></tr><tr><td> weight 3 (home) </td><td> 0.3 </td><td> 0.3 </td><td> 0.3 </td><td> 0.3 </td><td> 0.6 </td><td> 0.9 < /td></tr></TBODY></TABLE>

承前面的例子,以下繼續說明分析模組3的運作方式。分析模組3根據當前時間(例如為下午三點,1500)查找上方表格,獲取公司地址的權重1為0.9、GPS定位地址的權重2為0.6以及住家地址的權重3為0.3,其中GPS定位地址可以由客戶的智慧型手機或其他行動通訊裝置定期回傳客戶最近一次定位的位置資訊。分析模組3中更包括設置一預設距離,例如為1000公尺。因此,分析模組3可根據預設距離與三個權重分別計算出對應的三組搜尋半徑為:900公尺、600公尺及300公尺。需注意的是,預設距離亦可根據客戶是否有交通工具,適應性地調整其數值範圍,因此並非對於所有客戶資料庫12中的客戶皆適用相同的預設距離。Based on the previous examples, the following describes how the analysis module 3 operates. The analysis module 3 searches the upper table according to the current time (for example, 3:00 pm, 1500), obtains the weight 1 of the company address as 0.9, the weight 2 of the GPS location address is 0.6, and the weight 3 of the home address is 0.3, wherein the GPS location address The location information of the customer's last location can be periodically returned by the customer's smart phone or other mobile communication device. The analysis module 3 further includes setting a preset distance, for example, 1000 meters. Therefore, the analysis module 3 can calculate corresponding three sets of search radii according to the preset distance and three weights: 900 meters, 600 meters, and 300 meters. It should be noted that the preset distance can also adaptively adjust the range of values according to whether the customer has a vehicle, and therefore the same preset distance is not applicable to all customers in the customer database 12.

地圖模組5電性連接客戶資料庫12、商家資料庫14及分析模組3,地圖模組5本身係具有一地圖資訊,並根據分析模組3選擇的一客戶資訊中的複數個地理位置及分析模組3所計算出的搜尋半徑在地圖上計算複數個搜尋區域。請一併參考圖1及圖2,具體而言,地圖模組5分別以公司地址a1、GPS地址a2以及住家地址a3為圓心,配合分析模組3計算得出的三組搜尋半徑,在地圖上計算出三個圓形的搜尋範圍,如圖2所標示:對應公司地址a1且搜尋半徑為900公尺的搜尋範圍為S1;對應GPS地址a2且搜尋半徑為600公尺的搜尋範圍為S2;以及對應住家地址a3且搜尋半徑為300公尺的搜尋範圍為S3。地圖模組5再根據這些搜尋區域S1~S3計算一搜尋範圍S A,實務上,地圖模組5執行一集合運算以計算搜尋範圍S A,例如取三個搜尋區域S1~S3中任兩者的交集,或是取三個搜尋區域S1~S3的一聯集。在圖2中,地圖模組5所計算的搜尋範圍S A係取聯集。 The map module 5 is electrically connected to the customer database 12, the merchant database 14 and the analysis module 3. The map module 5 itself has a map information, and a plurality of geographical locations in a customer information selected according to the analysis module 3. And the search radius calculated by the analysis module 3 calculates a plurality of search areas on the map. Please refer to FIG. 1 and FIG. 2 together. Specifically, the map module 5 is centered on the company address a1, the GPS address a2, and the home address a3, and the three sets of search radii calculated by the analysis module 3 are on the map. Calculate three circular search ranges, as shown in Figure 2: the search range corresponding to the company address a1 and the search radius of 900 meters is S1; the search range corresponding to the GPS address a2 and the search radius of 600 meters is S2 And the search range corresponding to the home address a3 and the search radius of 300 meters is S3. The map module 5 further calculates a search range S A according to the search areas S1 S S3. In practice, the map module 5 performs a set operation to calculate the search range S A , for example, taking any two of the three search areas S1 S S3 . The intersection of the three search areas S1~S3. In FIG. 2, the search range S A calculated by the map module 5 is taken as a union.

另一方面,地圖模組5預先將商家資料庫14中各個商家資訊的商家位置標示於地圖上。因此,當地圖模組5每次計算出一客戶的搜尋範圍S A後,隨即可找出在此搜尋範圍S A內的推薦商家,例如圖2所標示的m1~m6,將這些篩選出的推薦商家m1~m6的商家資訊作為一推薦清單並發送至網路發佈模組7。基於上述的篩選方式,可保證篩選出的推薦商家m1~m6處於客戶經常活動的生活圈之內,且係基於當前時間與客戶回報的GPS定位資訊即時地調整推薦清單中的推薦商家m1~m6的列表。 On the other hand, the map module 5 pre-marks the merchant location of each merchant information in the merchant database 14 on the map. Therefore, each time the local map module 5 calculates a search range S A of the customer, the recommended merchants in the search range S A can be found, for example, m1~m6 indicated in FIG. 2, and the selected ones are filtered out. The merchant information of the merchant m1~m6 is recommended as a recommendation list and sent to the network publishing module 7. Based on the above screening method, it can be ensured that the selected recommended merchants m1~m6 are within the living circle of the customer's frequent activities, and the recommended merchants m1~m6 in the recommended list are instantly adjusted based on the GPS positioning information of the current time and the customer's return. list of.

請回顧圖1。網路發佈模組7電性連接地圖模組5,網路發佈模組7用以根據推薦清單發送一行銷訊息。行銷訊息係以電子報、網頁橫幅式廣告或推播形式發送至客戶的電子郵件地址、金融機構的網站或客戶的行動通訊裝置。藉此,對於一般消費者而言,可以在檢視電子郵件、瀏覽銀行網站或是查看手機推播時即時地獲知目前附近可採用行動支付的特約商家,然後前往使用行動支付進行消費行為。對於特約商家而言,透過本創作一實施例揭露的特約商家推薦系統,可在客戶位於商家位置附近時被地圖模組5納入推薦清單中,因而提升本身的曝光度。而對於金融機構而言,提供本創作揭露的特約商家推薦系統可以增加客戶使用行動支付的意願,並吸引更多潛在的客戶族群加入行動支付的行列。Please review Figure 1. The network publishing module 7 is electrically connected to the map module 5, and the network publishing module 7 is configured to send a line of pin messages according to the recommended list. Marketing messages are sent to the customer's email address, the financial institution's website, or the customer's mobile communication device in the form of a newsletter, web banner, or push. In this way, for the average consumer, it is possible to immediately know the current merchants who can use the action payment in the vicinity when viewing the email, browsing the bank website or viewing the mobile phone push, and then going to use the action payment for the consumer behavior. For the special merchant, the special merchant recommendation system disclosed by an embodiment of the present invention can be included in the recommendation list by the map module 5 when the customer is located near the merchant location, thereby improving the visibility of the merchant. For financial institutions, the special merchant recommendation system disclosed in this creation can increase the willingness of customers to use mobile payment and attract more potential customer groups to join the action payment.

在本創作另一實施例中,地圖模組5除了根據搜尋範圍S A從多個商家位置中篩選出推薦清單,地圖模組5更包括根據客戶資料庫12中的消費資訊對前面篩選出的推薦清單作進一步篩選。藉此,可確保篩選出的推薦清單中的推薦商家對於客戶而言除了容易抵達的誘因之外,這些推薦商家販售或服務的項目更足以引起客戶的高度興趣。 In another embodiment of the present creation, the map module 5 selects the recommendation list from the plurality of merchant locations according to the search scope S A , and the map module 5 further includes the previous screening according to the consumption information in the customer database 12 . The list of recommendations is further screened. In this way, it can be ensured that the recommended merchants in the selected recommendation list are more likely to attract the customer's high interest in addition to the easy arrival of the incentives.

在本創作又一實施例中,地圖模組5更包括一任務模組(未繪示)。任務模組用以根據當前日期及當前時間分別從推薦商家所提供的優惠方案中選取多個優惠策略其中之一者,且網路發佈模組7所散播的行銷訊息中更包括任務模組所選取的來自於多個商家各自的優惠策略。舉例來說,任務模組例如可從多個特約商家各自提供的一商品中設定一順序,並透過行銷訊息告知客戶若其按照指定的順序依序以行動支付完成這些商品的交易,則可返還一定金額的消費回饋金,或是在下次至這些特約商家購買時享受到更加優惠的折扣。任務模組可結合地理藏寶(Geocatching)和地理營銷(Geomarketing)的概念,將多個商家各自的優惠方案以大數據分析的方式,客製化產生每個客戶適用的行銷訊息,藉此可讓客戶在獲取網路發佈模組7發送的行銷訊息時,提高前往推薦商家並採用行動支付消費的意願,因此增進行動支付的普及程度。In another embodiment of the present invention, the map module 5 further includes a task module (not shown). The task module is configured to select one of the plurality of preferential policies from the offer provided by the recommended merchant according to the current date and the current time, and the marketing message distributed by the network publishing module 7 further includes a task module. Select the respective preferential strategies from multiple merchants. For example, the task module may, for example, set an order from an item provided by each of the plurality of special merchants, and notify the customer through the marketing message that if the transaction of the goods is completed in an orderly manner in the specified order, the return can be returned. A certain amount of consumer feedback, or a more favorable discount on the next purchase to these special merchants. The mission module can combine the concepts of Geocatching and Geomarketing to customize the marketing schemes of each merchant to the marketing information applicable to each customer by means of big data analysis. When the customer obtains the marketing message sent by the network publishing module 7, the customer is willing to go to the recommended merchant and use the action to pay for the consumption, thereby increasing the popularity of the action payment.

請參考圖3,其係繪示依據本創作一實施例的特約商家推薦方法的流程圖。請參考步驟P1:儲存客戶資訊。具體而言,金融機構以客戶資料庫12儲存複數個客戶資訊,每一客戶資訊包括一位置資訊及一消費資訊。Please refer to FIG. 3 , which is a flow chart of a method for recommending a merchant according to an embodiment of the present invention. Please refer to step P1: store customer information. Specifically, the financial institution stores a plurality of customer information in the customer database 12, and each customer information includes a location information and a consumption information.

請參考步驟P2:儲存商家資訊。詳言之,金融機構在與特約商家協定之後,將各個商家的資訊,其中包括特約商家的位置及其所提供的優惠方案,優惠方案中包括多個優惠策略,儲存這些商家資訊在商家資料庫14中。Please refer to step P2: store business information. In detail, after the financial institution has agreed with the special merchants, the information of each merchant, including the location of the special merchant and the preferential scheme offered by the financial institution, includes multiple preferential strategies in the preferential scheme, and stores the merchant information in the merchant database. 14 in.

請參考步驟P3:取出一客戶資訊。具體而言,分析模組3從客戶資料庫12儲存的複數個客戶資訊中取得其中之一。實務上本創作揭露的特約商家推薦系統可能包含有多個分析模組3平行並且反覆地執行本步驟P3以便將最即時的推薦清單發佈至不同客戶各自的智慧型手機中。Please refer to step P3: Take out a customer information. Specifically, the analysis module 3 obtains one of the plurality of customer information stored in the customer database 12. In practice, the special merchant recommendation system disclosed in the present application may include multiple analysis modules 3 to perform this step P3 in parallel and repeatedly to publish the most immediate recommendation list to the respective smart phones of different customers.

請參考步驟P4:計算多個地理位置對應之權重及搜尋半徑。沿用前文述及的例子來說,分析模組3根據其本身執行時的當前時間,查詢上方的權重表格以獲取公司地址a1、GPS地址a2以及住家地址a3各自對應的權重值,並且根據分析模組3中預先設定的預設距離及上述權重值分別計算這些地理位置各自對應的搜尋半徑。Please refer to step P4: Calculate the weight and search radius corresponding to multiple geographical locations. According to the example described above, the analysis module 3 queries the weight table above to obtain the weight values corresponding to the company address a1, the GPS address a2, and the home address a3 according to the current time when the execution module itself executes, and according to the analysis mode. The preset preset distances and the above-mentioned weight values in the group 3 respectively calculate the search radii corresponding to the respective geographic locations.

請參考步驟P5:計算搜尋區域及搜尋範圍。詳言之,地圖模組5根據客戶資訊中的多個地理位置及這些地理位置對應的搜尋半徑計算出多個搜尋區域,如圖2所繪示的搜尋區域S1~S3,然後地圖模組5根據這些搜尋區域S1~S3計算一搜尋範圍S APlease refer to step P5: Calculate the search area and search range. In detail, the map module 5 calculates a plurality of search areas according to a plurality of geographical locations in the customer information and a search radius corresponding to the geographic locations, such as the search areas S1 to S3 as shown in FIG. 2, and then the map module 5 A search range S A is calculated based on these search areas S1 to S3.

請參考步驟P6:根據消費資訊及搜尋範圍篩選推薦清單。詳言之,地圖模組5根據搜尋範圍從商家資料庫14儲存的多個商家位置中篩選出一推薦清單,推薦清單包括複數個推薦商家,且這些推薦商家皆位於步驟P5計算出的搜尋範圍S A之內。 Please refer to step P6: Filter the recommendation list according to the consumption information and search scope. In detail, the map module 5 selects a recommendation list from the plurality of merchant locations stored in the merchant database 14 according to the search range, and the recommendation list includes a plurality of recommended merchants, and the recommended merchants are all located in the search range calculated in step P5. Within S A.

在本創作另一實施例中,於步驟P6所篩選的推薦清單更包括以地圖模組5根據客戶資料庫12所儲存的消費資訊進行篩選。藉此,地圖模組5可藉由上述機制找出最符合客戶消費需求以及在客戶活動範圍之內的多個特約商家。In another embodiment of the present creation, the recommendation list screened in step P6 further includes filtering by the map module 5 according to the consumption information stored in the customer database 12. Thereby, the map module 5 can use the above mechanism to find a plurality of special merchants that best meet the customer's consumption needs and are within the scope of the customer's activities.

在本創作又一實施例的步驟P6中,地圖模組5更包括一任務模組。任務模組根據當前日期及當前時間分別從多個推薦商家各自所提供的優惠方案中選取一個優惠策略。換言之。地圖模組5所篩選出的推薦清單除了包括適合客戶前往使用行動支付的商家列表之外,更包括列表上的各個推薦商家各自所提供的優惠策略。此外,任務模組更可以提供一消費任務模式,例如將多個商家的優惠策略予以整合,並且在客戶按照任務模組指定的順序前往推薦清單上的多個推薦商家使用行動支付消費之後,提供客戶消費回饋金,或是獲取更優惠的折扣比例。任務模組的設計可基於行銷策略即時性地調整,以提高客戶得知行銷訊息後的消費意願。In step P6 of another embodiment of the present invention, the map module 5 further includes a task module. The task module selects a preferential strategy from each of the preferential offers provided by the plurality of recommended merchants according to the current date and the current time. In other words. The list of recommendations selected by the map module 5 includes, in addition to the list of merchants suitable for the customer to use the action payment, and the preferential policies provided by each of the recommended merchants on the list. In addition, the task module can further provide a consumption task mode, for example, integrating the preferential policies of the plurality of merchants, and after the customer goes to the plurality of recommended merchants on the recommendation list in the order specified by the task module, using the action payment payment, providing Customers spend feedback or get a better discount. The design of the task module can be adjusted on an instant basis based on the marketing strategy to increase the consumer's willingness to consume after learning the marketing message.

請參考步驟P7:發送行銷訊息。詳言之,網路發佈模組7根據推薦清單發送行銷訊息。在本創作又一實施例中,所發送的行銷訊息更包括任務模組所選取的多個優惠策略。藉由行銷訊息與任務模組的配合,可望提高客戶參與行動支付特約商家的實體促銷活動,即時增加營收,加深客戶印象並且營造客戶與特約商家之間的良好關係。Please refer to step P7: Send marketing messages. In particular, the web publishing module 7 sends marketing messages based on the recommended list. In another embodiment of the present invention, the sent marketing message further includes a plurality of preferential policies selected by the task module. Through the cooperation of marketing messages and task modules, it is expected to enhance the physical promotion activities of customers participating in mobile payment special merchants, instantly increase revenue, deepen customer impressions and create a good relationship between customers and special merchants.

綜合以上所述,本創作所揭露的特約商家推薦系統及其方法,透過分析金融機構端收集的客戶資訊與協定合作的特約商家的商家資訊,結合大數據運算的方式,找出個別客戶在其生活圈中具有消費傾向的推薦商家及這些推薦商家所提供的優惠策略,即時性地以電子報、客製化網頁橫幅或是推播的形式發送包括推薦商家其及優惠策略的行銷訊息到客戶的行動通訊裝置或是電子郵件地址。所提供的推薦商家及其優惠係依據當前日期與當前時間的不同而浮動調整,因而能找出最符合客戶當前需求的特約商家,達成撮合特約商家及行動支付客戶的功效,並且提升行動支付的使用度。Based on the above, the special merchant recommendation system and method disclosed by the present invention find out the individual customers in the company by analyzing the customer information collected by the financial institution and the business information of the special merchants that cooperate with the agreement, combined with the method of big data operation. Recommended merchants with a tendency to consume in the life circle and the preferential strategies provided by these recommended merchants to instantly send marketing messages including recommended merchants and preferential strategies to customers in the form of newsletters, customized web banners or pushes. Mobile communication device or email address. The recommended merchants and their offers are adjusted according to the current date and the current time, so that the special merchants that best meet the current needs of the customers can be found, the functions of the special merchants and the mobile payment customers can be achieved, and the action payment can be improved. Usage.

雖然本創作以前述之實施例揭露如上,然其並非用以限定本創作。在不脫離本創作之精神和範圍內,所為之更動與潤飾,均屬本創作之專利保護範圍。關於本創作所界定之保護範圍請參考所附之申請專利範圍。Although the present invention has been disclosed above in the foregoing embodiments, it is not intended to limit the present invention. The changes and refinements that are made without departing from the spirit and scope of this creation are within the scope of patent protection of this creation. Please refer to the attached patent application scope for the scope of protection defined by this creation.

12‧‧‧客戶資料庫
14‧‧‧商家資料庫
3‧‧‧分析模組
5‧‧‧地圖模組
7‧‧‧網路發佈模組
a1‧‧‧公司地址
a2‧‧‧GPS地址
a3‧‧‧住家地址
S1~S3‧‧‧搜尋區域
SA‧‧‧搜尋範圍
m1~m6‧‧‧推薦商家
P1~P7‧‧‧步驟
12‧‧‧Customer Database
14‧‧‧Business database
3‧‧‧Analysis module
5‧‧‧Map module
7‧‧‧Web Publishing Module
A1‧‧‧ company address
A2‧‧‧GPS address
A3‧‧‧Home address
S1~S3‧‧‧Search area
S A ‧‧‧Search range
M1~m6‧‧‧Recommended merchants
P1~P7‧‧‧ steps

圖1係依據本創作一實施例所繪示的特約商家推薦系統的架構圖。 圖2係依據本創作一實施例所繪示的搜尋區域與搜尋範圍示意圖。 圖3係依據本創作一實施例所繪示特約商家推薦方法的流程圖。FIG. 1 is a structural diagram of a special merchant recommendation system according to an embodiment of the present invention. FIG. 2 is a schematic diagram of a search area and a search range according to an embodiment of the present invention. FIG. 3 is a flow chart showing a method for recommending a merchant according to an embodiment of the present invention.

Claims (6)

一種特約商家推薦系統,包括:一客戶資料庫,用以儲存複數個客戶資訊,每一該些客戶資訊包括一位置資訊,該位置資訊包括複數個地理位置;一商家資料庫,用以儲存複數個商家資訊,每一該些商家資訊包括一商家位置;一分析模組,電性連接該客戶資料庫,該分析模組用以從該客戶資料庫中取得該些客戶資訊其中之一,根據一當前日期及一當前時間計算該客戶資訊中該些地理位置各自對應之一權重,及根據一預設距離及該些權重計算該些地理位置各自對應之一搜尋半徑;一地圖模組,電性連接該客戶資料庫、該商家資料庫及該分析模組,該地圖模組用以根據該客戶資訊中之該些地理位置及該些搜尋半徑計算複數個搜尋區域,根據該些搜尋區域計算一搜尋範圍,及根據該搜尋範圍從該些商家位置中篩選出一推薦清單,該推薦清單包括複數個推薦商家;以及一網路發佈模組,電性連接該地圖模組,該網路發佈模組用以根據該推薦清單發送一行銷訊息。A special merchant recommendation system includes: a customer database for storing a plurality of customer information, each of the customer information including a location information, the location information includes a plurality of geographic locations; and a merchant database for storing the plurality of merchants Business information, each of the business information includes a merchant location; an analysis module electrically connected to the customer database, the analysis module is configured to obtain one of the customer information from the customer database, according to Calculating, by a current date and a current time, a weight corresponding to each of the geographic locations in the customer information, and calculating a search radius corresponding to each of the geographic locations according to a preset distance and the weights; a map module, electricity Linking the customer database, the merchant database and the analysis module, the map module is configured to calculate a plurality of search areas according to the geographic locations and the search radius in the customer information, and calculate according to the search areas a search range, and screening a list of recommendations from the merchant locations based on the search range, the recommendation list including a plurality of pushes Businesses; and a web publishing module is electrically connected to the map module, the web publishing module to send a marketing message based on the recommended list. 如請求項1所述的特約商家推薦系統,其中該些地理位置包括一住家地址、一公司地址、一全球定位系統定位地址、一分行地址及一自動櫃員機地址。The special offer system of claim 1, wherein the geographic locations include a home address, a company address, a global positioning system location address, a branch address, and an automated teller machine address. 如請求項1所述的特約商家推薦系統,其中每一該些客戶資訊更包括一消費資訊,該消費資訊包括一消費類型及一消費金額;且該地圖模組更包括根據該消費資訊篩選出該推薦清單。The customer recommendation system of claim 1 , wherein each of the customer information further includes a consumption information, the consumption information includes a consumption type and a consumption amount; and the map module further includes filtering out the consumption information according to the consumption information. The list of recommendations. 如請求項1所述的特約商家推薦系統,其中該行銷訊息係以電子報、網頁橫幅式廣告或推播形式發送至一電子郵件地址、一網站或一行動通訊裝置。The special merchant recommendation system of claim 1, wherein the marketing message is sent to an email address, a website or a mobile communication device in the form of a newsletter, a web banner or a push. 如請求項1所述的特約商家推薦系統,其中該商家資料庫之每一該些商家資訊更包括一優惠方案,該優惠方案中包括複數個優惠策略;該地圖模組更包括一任務模組,該任務模組用以根據該當前日期及該當前時間分別從該些推薦商家所對應之該優惠方案中選取該些優惠策略其中之一者,且該行銷訊息更包括該任務模組所選取之該些優惠策略。The special merchant recommendation system of claim 1, wherein each of the merchant information of the merchant database further comprises a preferential scheme, wherein the preferential scheme includes a plurality of preferential strategies; and the map module further comprises a task module The task module is configured to select one of the preferential policies from the preferential solutions corresponding to the recommended merchants according to the current date and the current time, and the marketing message further includes the task module selected by the task module. These preferential strategies. 如請求項1所述的特約商家推薦系統,其中該地圖模組係根據該些搜尋區域執行一集合運算以計算該搜尋範圍。The special offer recommendation system of claim 1, wherein the map module performs a set operation according to the search areas to calculate the search range.
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Cited By (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN109522475A (en) * 2018-10-26 2019-03-26 浙江工业大学之江学院 A kind of merchant recommendation method based on user's history consumption data
CN109858959A (en) * 2019-01-18 2019-06-07 深圳壹账通智能科技有限公司 Credit card recommended method, device, computer equipment and storage medium
TWI690875B (en) * 2018-05-23 2020-04-11 華南商業銀行股份有限公司 Appointed merchant recommendation system and method thereof
TWI700658B (en) * 2018-09-04 2020-08-01 香港商阿里巴巴集團服務有限公司 Business recommendation method, device, electronic equipment and readable storage medium
TWI778335B (en) * 2020-03-05 2022-09-21 中華電信股份有限公司 Information promotion method, mobile device and computer program product
TWI809230B (en) * 2019-12-12 2023-07-21 第一商業銀行股份有限公司 Marketing Recommendation Method and System

Cited By (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TWI690875B (en) * 2018-05-23 2020-04-11 華南商業銀行股份有限公司 Appointed merchant recommendation system and method thereof
TWI700658B (en) * 2018-09-04 2020-08-01 香港商阿里巴巴集團服務有限公司 Business recommendation method, device, electronic equipment and readable storage medium
CN109522475A (en) * 2018-10-26 2019-03-26 浙江工业大学之江学院 A kind of merchant recommendation method based on user's history consumption data
CN109522475B (en) * 2018-10-26 2022-04-22 浙江工业大学之江学院 Merchant recommendation method based on user historical consumption data
CN109858959A (en) * 2019-01-18 2019-06-07 深圳壹账通智能科技有限公司 Credit card recommended method, device, computer equipment and storage medium
TWI809230B (en) * 2019-12-12 2023-07-21 第一商業銀行股份有限公司 Marketing Recommendation Method and System
TWI778335B (en) * 2020-03-05 2022-09-21 中華電信股份有限公司 Information promotion method, mobile device and computer program product

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