TWM455228U - Dedicated nurses call system - Google Patents

Abstract

A dedicated nurses call system is disclosed, which includes a calling device and a nurse management system. The calling device can send a call message to the nurse management system; then, the nurse management system sends a primary notification message to a wireless mobile device of a primary dedicated nurse on duty, and sends a secondary notification message to another wireless mobile device of a secondary nurse on duty when determining that the wireless mobile device of the primary dedicated nurse doesn't respond to the primary notification message.

Description

Specialized caregiver call system

The present invention relates to a system architecture, and in particular to a dedicated caregiver call system.

In general hospitals, inpatients are usually unable to contact the dedicated nurse directly. If they have problems or needs, they can only press the nurse bell at the bedside, let the intercom at the central nursing station sound, and display the bed number, if the responsibility is The nurse was not at the central nursing station at that time. Other staff had to spend time and effort searching for the dedicated nursing staff to inform her/he to go back and forth to the lecturer or to the hospital bed. Not only the central nursing station administrator (such as the ward secretary) could directly contact the nursing staff. Teachers, nurses must also spend time and effort between the ward and the nursing station, which may result in the emergency medical treatment time.

It can be seen that the above-mentioned existing medical communication platform obviously has inconveniences and defects, and needs to be further improved. In order to solve the above problems, the relevant fields have not tried their best to find a solution, but the solution that has not been applied for a long time has been developed. Therefore, how to establish a more effective communication process between patients and nurses is one of the current important research and development topics, and it has become an urgent target for improvement in related fields.

Accordingly, one aspect of the present invention is to provide a dedicated caregiver call system to solve the problems of the prior art.

In accordance with an embodiment of the present invention, a dedicated caregiver call system includes at least one call device and a care management system. The nursing management system includes a communication module, an electronic display device and an information management module. The electronic display device is erected in a nursing station or a mobile nursing cart, and is electrically connected to the communication module; the information management module is also electrically connected to the communication module. The calling device is used to send a call message. In the care management system, the communication module is configured to receive call information; the electronic display device is configured to display the patient demand based on the call information; and the information management module is configured to send a main notification message to the primary after the call information is received A wireless mobile device dedicated to the on-duty nurse, and when it is determined that the wireless mobile device has no response notification information, sends a secondary notification message to the wireless mobile device of a secondary on-duty nurse.

The information management module may include a timing unit, a storage unit, a wireless transmission device, and a processing unit. The timing unit is electrically connected to the communication module, and the processing unit is electrically connected to the timing unit, the storage unit, and the wireless transmission device. When the call information is received, the timing unit is configured to calculate a predetermined time; the storage unit is configured to record the nurse's duty data; after the call information is received, the processing unit is configured to send the primary notification information through the wireless transmission device according to the duty data To the wireless mobile device that is mainly responsible for the on-duty nurse, and when the wireless mobile device that is mainly responsible for the on-duty caregiver exceeds the predetermined time without responding to the notification information, the secondary notification information is sent to the secondary on-duty nurse through the wireless transmission device. Mobile device.

Alternatively, the information management module may include a timing unit, a wireless transmission device, and a processing unit. The timing unit is electrically connected to the communication module, and the processing unit is electrically connected to the timing unit. When the call information is received, the timing unit is configured to calculate a predetermined time; during the predetermined time, when the wireless transmission is loaded The processing unit is configured to send the secondary notification information to the wireless mobile device of the secondary on-duty care provider via the wireless transmission device when the wireless mobile device of the primary duty nurse is responding to an unprocessable message.

Alternatively or additionally, the information management module may include a timing unit, and the timing unit is electrically connected to the communication module. When the call information is received, the timing unit is used to calculate a predetermined time. During the predetermined time, when the wireless transmission device receives the information of the wireless mobile device that is mainly responsible for the on-duty caregiver in response to receiving the processing, the electronic display device displays the information that the patient's needs have been processed based on the information received.

Alternatively, the call device described above can include a call bell that is placed at the side of the hospital bed.

Alternatively or additionally, the call device described above may include a network telephone connected to the care management system.

Alternatively or additionally, the call device described above may include a portable calling device.

In summary, the technical solution of the present invention has obvious advantages and best benefits compared with the prior art. With the above technical solutions, considerable technological progress can be achieved, and industrially widely used value, which has at least the following advantages: 1. Reduces the burden on the caregiver to travel back and forth, and shortens the time for the caregiver to respond to the patient, and thus Can invest more time and care for patients, and improve the quality of inpatient care; and 2. Double backup of nursing staff, when the dedicated nurse can not respond to the patient, the system will be transferred to The second line is responsible for the support of the manpower (secondary care nurse) to ensure that the patient's call needs are instantly responded to.

The above description will be described in detail in the following embodiments, and further explanation of the technical solutions of the present invention will be provided.

In order to make the description of the present invention more complete and complete, reference is made to the accompanying drawings and the accompanying drawings. On the other hand, well-known elements and steps are not described in the embodiments to avoid unnecessarily limiting the present invention.

In the context of the embodiments and claims, the description of "electrically connected to" refers to the fact that one element is indirectly electrically connected to another element through other elements, or one element does not need to pass through other elements. Connect directly to another component.

In the scope of the embodiments and patent applications, unless the context specifically dictates the articles, "a" and "the" may mean a single or plural.

As used herein, "about," "about," or "substantially" is used to modify the amount of any slight change, but such minor changes do not alter the nature. In the embodiment, unless otherwise stated, the error range represented by "about", "about" or "substantially" is generally allowed to be within 20%, preferably 10%. Within, and more preferably within five percent.

The technical aspect of the present invention is a dedicated caregiver call system that can be applied to a hospital or widely used in related technical aspects. It is worth noting that the call system of the present technology more efficiently establishes a process of communication between the patient and the caregiver. The following will be combined with Figure 1 to Figure 2 The specific implementation of this call system.

1 is a schematic diagram of a dedicated caregiver call system in accordance with an embodiment of the present invention. As shown in FIG. 1, dedicated caregiver call system 10 can include call device 100, care management system 200, and wireless mobile devices 310, 320. In practice, the care management system 200 is placed in a hospital, the call device 100 can be assigned to a hospitalized patient, the wireless mobile device 310 is assigned to a primary dedicated on-duty caregiver, and the wireless mobile device 320 is assigned to a secondary on-duty care professional. For example, the wireless mobile device 310, 320 can be a Wi-Fi mobile phone or other portable communication device, and the calling device 100 can include the network phone 120. However, the present invention is not limited thereto, and the calling device 100 can also be widely included. Call bells on the side of the bed, callers worn by the patient, etc.

When the patient feels uncomfortable or in need, the call device 100 can be used to send a call message to the care management system 200, and the system server 250 transmits a primary notification message to the wireless mobile device that is primarily responsible for the on-duty caregiver via the wireless transmission device 234. 310. At this time, the electronic display device 220 mounted on the nursing station or the mobility care cart displays the patient demand based on the call information. When the wireless mobile device 310 receives the primary notification information, the text message is displayed and the primary responsible duty nurse is responsible for the ringtone notification. When the primary dedicated duty nurse accepts the demand or calls back to perform the service, the wireless mobile device 310 responds to the acceptance. The processed information is provided to the care management system 200, and the electronic display device 220 displays information on which the patient's needs have been processed based on the information of the accepted processing. In this way, the burden of the nurses going back and forth is reduced, the time for the caregiver to respond to the patients is shortened, and therefore more time and effort can be devoted to providing professional care for the patients, and the quality of the hospital care is improved.

The traditional ward central care station usually hangs a physical whiteboard. It is used to hand-record the patient's condition and test report, as well as the medical staff's medical schedule and patient precautions, etc., to remind the medical staff of the work content at any time, but the shortcoming of the physical whiteboard is that it is difficult to update the information in real time, and must be manually modified. In view of this, the present invention sets up a large-scale electronic display device 220 in the nursing station, and immediately presents the latest information, such as the patient's drip demand, physiological condition, reminding the caregiver to pay attention to, the surgical schedule, and the warning report of the test report. To let medical staff quickly grasp the condition and speed up the processing.

In practice, the wireless transmission device 234 can be a wireless base station. Although the number of the wireless transmission devices 234 in FIG. 1 is only one, this does not limit the present invention. In practice, the wireless base station can be configured in multiple numbers. The technicians should flexibly choose the number of base stations depending on the actual size of the hospital.

On the other hand, if the primary duty nurse is not available to handle the patient's needs, the wireless management device 310 can be used to respond to an unmanageable message to the care management system 200. At this time, the system server 250 can send the secondary notification information to the wireless mobile device 320 of the secondary on-duty nurse through the wireless transmission device 234. At this time, the electronic display device 220 indicates that the patient demand has been transferred to the secondary duty care worker. . When the secondary on-duty nurse accepts the demand or calls back to perform the service, the wireless mobile device 320 responds to the information of the acceptance processing to the care management system 200, and the electronic display device 220 displays that the patient's needs have been processed based on the information of the accepted processing. Information.

Alternatively, if the primary dedicated duty nurse is unable to respond to the message, the system server 250 automatically transmits the secondary notification information to the secondary duty nurse through the wireless transmission device 234 when it determines that the wireless mobile device has not responded to the notification information for a predetermined time. Wireless mobile device 320, at this time, the electronic display device 220 indicates that the patient's needs have been transferred to the secondary care worker member. When the secondary on-duty nurse accepts the demand or calls back to perform the service, the wireless mobile device 320 responds to the information of the acceptance processing to the care management system 200, and the electronic display device 220 displays that the patient's needs have been processed based on the information of the accepted processing. Information.

Through the above mechanism, the double backup of the nursing manpower is realized. When the dedicated nurse is unable to respond to the patient, the system will be transferred to the second line of supportive manpower (secondary nurse) to ensure that the patient is A call request can be instantly responded to.

In application, if the patient uses the VoIP 120 for general inquiry or drip demand, the caregiver can use the wireless mobile device to make a voice call or video call with the patient.

In order to further elaborate on the specific architecture of the above-mentioned dedicated caregiver call system, please refer to Figure 2. 2 is a block diagram of a dedicated caregiver call system 10 in accordance with an embodiment of the present invention. As shown in FIG. 2, the dedicated caregiver call system 10 includes at least one call device 100 and a care management system 200. The care management system 200 includes a communication module 210, an electronic display device 220, and an information management module 230. The electronic display device 200 is electrically connected to the communication module 210 and electrically connected to the communication module 210. The information management module 230 is also electrically connected to the communication module 210.

The call device 100 can be used to issue a call message when the patient feels uncomfortable or in need. In the care management system 200, the communication module 210 is configured to receive call information; the electronic display device 20 is configured to display the patient demand based on the call information; after the call information is received, the information management module 230 is configured to send the main notification information. Give wireless action to the main dedicated care nurse The device 310, and when it is determined that the wireless mobile device 310 does not respond to the notification information, sends the secondary notification information to the wireless mobile device 320 of the secondary duty nurse to avoid missing the patient's call.

Specifically, the information management module 230 can include a timing unit 231, a storage unit 232, a processing unit 233, and a wireless transmission device 234. The timing unit 231 is electrically connected to the communication module 210. The processing unit 233 is electrically connected to the timing unit 231, the storage unit 232, and the wireless transmission device 234. In practice, for example, the communication module 230, the timing unit 231, the storage unit 232, and the processing unit 233 can simultaneously work together by using software, hardware, and firmware, and integrated into the system server 250 as shown in FIG. in.

When the patient uses the call information sent by the calling device 100 to be received by the communication module 230, the timing unit 231 is configured to calculate a predetermined time; the storage unit 232 is configured to record the caregiver's duty data; after the call information is received, the processing is performed. The unit 233 is configured to send the primary notification information to the wireless mobile device 310 of the primary dedicated duty nurse through the wireless transmission device 234 according to the duty data, and when the wireless mobile device of the primary dedicated care nurse exceeds the predetermined time without responding to the notification information, Then, the secondary notification information is sent to the wireless mobile device 320 of the secondary on-duty nurse through the wireless transmission device 234. In this way, when the main dedicated care nurse does not hear the call, the system will automatically transfer to the second-line support secondary care nurse to avoid missing the patient's call.

The above-mentioned "predetermined time" can be adjusted by the system administrator or other personnel depending on the actual application flexibility. For example, the predetermined time may be set to a time when the wireless mobile device 310 rings three times. In this way, after the wireless mobile device 310 slammed three times, the main dedicated caregiver still did not answer the call. Transfer to the wireless mobile device 320 of the secondary on-duty nurse who is supported by the second line.

Regarding the establishment of the above-mentioned "caregiver's duty information", in practice, each nursing station can allocate the use rights of the wireless mobile devices 310, 320 according to the caregiver's scheduling system. Before the nurse begins to work on duty, he must log in to the care management system 200, enter his or her employee number to identify and confirm the user's identity, and then enter the employee number into the wireless mobile device to obtain the right to use, to ensure that the patient can directly dial Dedicated to the on-duty nurse, when the duty is over, the nurse will log out of the system and return the wireless mobile device for the next batch of duty nurses to use.

Alternatively, the processing unit 233 is configured to send the secondary notification information to the wireless transmission device 234 again when the wireless transmission device 234 receives the information that the wireless mobile device 310 of the main dedicated caregiver responds to an unprocessable message within a predetermined time. The wireless mobile device 320 is to be on duty as a nurse. As such, when the primary care nurse is unable to take care of the patient's needs, the system will transfer to the second-line support secondary care nurse to avoid missed patient calls.

On the other hand, if the main dedicated care nurse accepts the demand or calls back to start the service, the wireless mobile device 310 responds to the information received by the information management module 230, and when the wireless transmission device 234 receives the wireless action of the main dedicated care nurse. When the device responds to the information received, the electronic display device 220 mounted on the care station or the mobile care cart displays information on the patient's needs that have been processed based on the information received.

In FIG. 2, the calling device 100 can include a call ringing 110 and a network phone 120. Structurally, the call bell 110 is placed at the bedside and is connected to the care management system 200; the VoIP 120 is also connected to the care tube. System 200. If the patient feels uncomfortable or in need, the bedside call bell 110 can be used to send call information to the care management system 200, and the electronic display device 220 mounted on the care station or the mobile care cart displays the disease based on the call information. In response to the need, the information management module 230 sends a primary notification message to the wireless mobile device 310, which is primarily responsible for the on-duty caregiver. At this time, the wireless mobile device 310 emits a ringtone, and the therapist presses the answer button, and the wireless mobile device 310 presents a text message to inform the nurse to make a call to the patient and the bed number. The caregiver can press the callback button to dial The patient's internet phone 120 asks for patient needs.

Alternatively, the patient can directly talk to a dedicated caregiver using VoIP 120. The specific process is as follows. The call information of the network telephone 120 is first sent to the care management system 200, and the care management system 200 sends the main notification information to the wireless mobile device 310, which is mainly responsible for the on-duty nurse. At this time, the wireless mobile device 310 emits a ringtone, and the caregiver presses the answer button, and the care management system 200 establishes a voice call or an image call between the network phone 120 and the wireless mobile device 310.

In addition, the calling device 100 can also include a portable calling device 130. The portable calling device 130 is worn by the patient. If the patient is not in the ward, but has a call request, pressing the call button of the body call device 130, the call information is sent to the care management system 200, and the communication module 210 can pass through. The wireless transmission device 234 receives the call information, and the information management module 230 transmits a primary notification message to the wireless mobile device 310, which is primarily responsible for the on-duty nurse. At this time, the wireless mobile device 310 emits a ringtone, and the therapist presses the answer button, and the wireless mobile device 310 presents a text message, informing the nurse that the patient who made the call is not in the hospital bed, and the caregiver only presses the callback button. The patient's Internet phone 120 can be dialed to ask for patient needs. If desired, the caregiver can find the location of the patient's portable calling device 130 through the care management system 200.

Although the present invention has been disclosed in the above embodiments, it is not intended to limit the present invention. Any one skilled in the art can make various changes and retouchings without departing from the spirit and scope of the present invention. The scope is subject to the definition of the scope of the patent application attached.

10‧‧‧Special care staff call system

100‧‧‧calling device

110‧‧‧Calling the bell

120‧‧‧Internet phone

130‧‧‧Call on call

200‧‧‧Nursing Management System

210‧‧‧Communication Module

220‧‧‧Electronic display device

230‧‧‧Information Management Module

231‧‧‧Time unit

232‧‧‧ storage unit

233‧‧‧Processing unit

234‧‧‧Wireless transmission

250‧‧‧System Server

310‧‧‧Wireless mobile device

320‧‧‧Wireless mobile device

The above and other objects, features, advantages and embodiments of the present invention will become more apparent and understood. And Figure 2 is a block diagram of a dedicated caregiver call system in accordance with an embodiment of the present invention.

10‧‧‧Special care staff call system

100‧‧‧calling device

120‧‧‧Internet phone

200‧‧‧Nursing Management System

220‧‧‧Electronic display device

234‧‧‧Wireless transmission

250‧‧‧System Server

310‧‧‧Wireless mobile device

320‧‧‧Wireless mobile device

Claims (7)

A dedicated caregiver call system comprising: at least one calling device for issuing a call message; and a care management system comprising: a communication module for receiving the call information; at least one electronic display device a nursing station or a mobile care cart electrically connected to the communication module for displaying a patient demand based on the call information; and an information management module electrically connected to the communication module for the call information After being received, a primary notification message is sent to a wireless mobile device that is primarily responsible for the on-duty caregiver, and when it is determined that the wireless mobile device has no response notification information, the notification information is sent once to the wireless technician to be on duty. Mobile device. The dedicated care worker calling system according to claim 1, wherein the information management module comprises: a timing unit electrically connected to the communication module, configured to calculate a predetermined time when the call information is received; a unit for recording a caregiver's duty data; a wireless transmission device; and a processing unit electrically connected to the timing unit, the storage unit, and the wireless transmission device, configured to: after the call information is received, according to the duty data Transmitting the primary notification message to the primary via the wireless transmission device Dedicated to the wireless mobile device of the on-duty nurse, and when the wireless mobile device of the main dedicated care nurse exceeds the predetermined time and does not respond to the notification information, the secondary notification information is sent to the secondary service through the wireless transmission device The wireless mobile device of the caregiver. The dedicated care worker calling system of claim 1, wherein the information management module comprises: a timing unit electrically connected to the communication module for calculating a predetermined time when the call information is received; a transmission unit; and a processing unit electrically connected to the timing unit for transmitting the unresolved information of the wireless mobile device of the main dedicated caregiver when the wireless transmission device receives the information that cannot be processed during the predetermined time The wireless transmission device transmits the secondary notification information to the wireless mobile device of the secondary duty nurse. The dedicated care worker calling system according to claim 1, wherein the information management module comprises: a timing unit electrically connected to the communication module, configured to calculate a predetermined time when the call information is received, wherein During the predetermined time, when the communication module receives the information of the wireless mobile device of the main dedicated on-duty nurse responding to receiving the processing, the electronic display device displays that the patient's demand has been processed based on the information of the accepted processing. News. The dedicated caregiver calls the system as claimed in claim 1, wherein the calling device includes a call bell and is placed at the bedside. The dedicated caregiver call system of claim 1 wherein the calling device includes a network telephone connected to the care management system. The dedicated caregiver calls the system as claimed in claim 1, wherein the calling device includes a portable calling device.