M426835 五、新型說明： 【新型所屬之技術領域】 本創作涉及一種酒店線上服務的系統，更具體的說是涉及一種基於電 腦、網際網路的酒店線上服務系統。 【先前技術】 酒店目前提供的網際網路服務類型是有限的，如室内網際網路連接、 在公共場所的無線連接和Internet連接的商務中心。當客戶和企業不使用這 些服務時’那些宽頻網路就是閒置的。因此，酒店缺乏一種方 ^ 費的頻寬和解決工作效率低下的問題。 .κ 隨著當今網路媒體和娛樂通過電視和機上盒連接到網際網路的新時 代’酒店的服務也處在如何做好升級服務的路口，來滿足客戶的各種兩東 因此，酒店為客人提供一套完整的網際網路服務變得更為重要。 【新型内容】 本創作所魏決的技關題就是糊崎轉、電腦，通過檢測 節網路頻寬’做_峰填谷，提供不同_舰務從而優化和更好的使用 可用頻寬，提供更多的酒店服務給客戶（企業和個人）。 本創作獅的技術方案是：通過電腦、網際網路建立—個酒店網上 務系統（HISMS)’所述系統包括m统和至少__個子系統，主^服 系統管理員維輕個祕，包括主纽和子祕；各個子錢辟理 主系統管理員對帳號授職對各自的子祕的進行維護；系統本身採= 用戶和多層的設計架構’從而保證資料的完整性和安全架構； 夕 主系統包括支援模組、服務模組、資料庫模組，· 、商業智慧 所述支援模組包括：寬頻監控模组、寬頻優化與控制模組 報告模組； 所述服務模組包括：商家對客戶模組、廣告行銷模組、商家__ 3 M426835 所述資料庫模組包括：子系統帳戶管理模組、流量分配演算法觸發哭. 各模組_互綱_是：支援做巾喊雜化與控纏組糊寬， 頻監控模組後自動調鶴寬較用，商#智慧報告模組湖寬頻監控模組 的記錄產生報告’商家對客戶模組為企業客戶提供網際網路服務，廣告行 銷模組包含了崎祕，電子贿，廣告和關核舰服務， 商家對商家馳為個人消f雜供崎網職務，祕綱各棚組再通 過資料庫調度作業進行運算處理，其中： 所述資料庫模組通過資料架構，資料庫觸發器，資料庫調度作業，以 及 >、料庫相關元件，提供主祕和子魏的正常業務模組的使用； 所述寬頻監控模組控制用戶對頻寬的使用； 所述寬頻優化與控制模組通過設備自動分配可用頻寬； 所述商業智慧報告模組提供關於酒店設備、用戶、以及時間段的頻寬 使用報告； 所述商豕對客戶模組進一步包括： 至内服務触：在客料提供室内網際網路服務； 么共區服務模組：在公共區提供網際網路服務； 事件服務模組：包括婚禮服務； 商務中心模組：在商務中心提供、網際網路服務； 所述廣告行銷模組進一步包括： ’酉店網際網路和電子商務網站模組：提供入口網站功能； 電視内谷服務模組：提供網際網路電視服務： 螢幕廣告模組； 事件廣告模組； 網路廣告模組； 所述商家對商家模组進一步包括： 事件服務n為企業提供事件服務； 商知中心模組：在商務中心提供網際網路服務； 4 料26835 所述子系統帳戶管理模組維護子系統添加管理員帳號以便操作常規的 服務模組，和子系統的維護服務； 所述流量分配演算法觸發器主要根據寬頻監控模組發回的回饋值通 過預設演异法即每個子系統最大的連接用戶數*每路3〇〇kb的流量進行古十 算判斷每個子系統的頻寬使用情況，經過比較再通過寬頻優化與控制模組 進行重新分配和控制。 所述覓頻監控模組中系統管理員可以通過回饋值設置觸發系統消息， 當頻寬使用總的出口資料量大於網路連接數*3〇〇KB時，視為不正常，系統 可以通知系統管理員執行在系統上預先定義過的動作來控制頻寬。 所述商業智慧報告模組可以根據頻寬使用資料作出頻寬使用預測。 所述商家對客戶模組包括： …室内服務模組：包括網際網路有線連接模組和電視機上盒連接網路電 視模組； 公開區域服務模組：提供無線網路連接功能； 事件服務模組：提供婚禮服務功能； 商業中心模級：提供無線網路連接功能和有線網路連接功能， 各模組之間可以單獨或一起使用。 所述廣告行銷模組包括： 酒店網際網路和電子商務網站模組； 電視内容服務模組； 螢幕廣告模組； 事件廣告模組； 網路廣告模組； 廣告行銷麵T提供的不_廣告播 放，電子營幕播放，酒店網站播放，或者通過i:二店電視内容播 的其他酒編，㈣據客續求按照網路播放到互連 做一個立體式的宣傳。 播2種方式來給客戶 5 M426835 所述商家對商家模組包括： 事件服務模組：包括新聞招待會模植、研討會和培訓模組視訊會議 核組； 商業中〜模組.提供無線網路連接功能和有線網路連接功能； 各模組之間可以單獨或一起使用。 本創作的有益絲是：通過對網路頻寬的檢測和調節，靡最大限度 地發揮他們寬_優勢’優化合理的糊自身所有的網際網紐務，同時 也可以提南其工作效率。 【貫施方式】 下面結合圖示來說明該創作的一種具體實施方法， 圖1和2顯示了酒店網上服務系统(ffiSMS)的上層結構示意圖，主系统 在不同的酒店中分別進行各個子系统維護，其實要注意每個酒店並沒有安 裝子分裝系統。此圖只是顯示了 ffiSMS的概念和基礎架構圖。事實上，每 -家酒店的工作人員都是連接到針託f偃器上來使用這H统功能。 圖3顯不了 HISMS主系統模組的詳細資訊。主系統包括支援模組〇)、 服務模組（2)、資料庫模組（3)三個模組；支援模組（1)包括寬頻監控 模組（4)、寬頻優化與控制模組（5)、商業智慧報告模組（6);服務模組 (2)包括商家對客戶模組（7)、廣告行銷模組（8)、商家對商家模組（9); 資料庫模組（3)包括子系統帳戶管理（10)、流量分配演算法觸發器（u) 各模組的相互調用關係是：支援模組（1)中的寬頻優化與控制模組 調用寬頻監控模組（4)後自動調整頻寬的使用，商業智慧報告模組（6) 調用寬頻監控模組（4)的記錄產生報告，商家對客戶模組（7)為企業客 戶提供網際網路服務，廣告行銷模組（8)包含了網際網路入口網站，電子 商務，廣告和點播串流媒體服務，商家對商家模組（9)為個人消費者提供 網際網路服務，系統調用各項模組再通過資料庫調度作業進行運算處理， 其中： M426835 所述資料庫模組⑴包含了資料架構，資料庫觸發器資料庫調度作 ^以及資料庫相關元件，從而提供主系統和子系統的正常業務模組的使 用， 所述見頻監控模組⑷控咖戶對頻寬的使用； 所述I頻優化與控制模組⑸通過設備自動分配可用頻寬丨 所述商業智慧報告模組⑹提供關於酒店設備、用戶、以及時間段的 頻寬使用報告； 斤述子系統帳戶管理（1())添力p給子系統添力口維護管理員以便操作常 規的服務模組，和子系統的維護服務； 所述流量分配演算法觸發器⑴）主要根據寬頻監控模組（4)發回的 回饋值’通過預没演算法：每個子系統最大的連接用戶數*每路㈣的流 S進行計算判斷每個子系統的頻寬使用情況再通過寬頻優化與控麵组 (5)進行重新分配和控制。 圖4顯示了 HISMS每個子系統模組的詳細資訊。子系统包括支持模組 (1) 、服務模組（2)、數據庫模組（3)，支持模組（1)包括寬頻監控模組 (4)、寬頻優化與控制模組（5)、商業智慧報告模組（6)，服务服務模組 (2) 包括商家對客户模組（7)、廣告行銷模組（8)、商家對商家模組（9)， 各核組的相互調用關係是.：支持模組〇)中的寬頻優化與控制模組 調用寬頻監控模組（4)後自動調整頻寬的使用，商業智慧報告模組（6) 3周用寬頻監控模組（4)的記錄產生報告，商家對客户模組（7)為企業客 户提供網際網路服務，廣告行銷模組（8)包含了網際網路入口網站，電子 商務’廣告和點播串流媒体服务服務，商家對商家模組為個人消費者 提供網際網路服務，子系统調用主系统進行運算處理，其中： 所述寬頻監控模組（4)控制用戶對頻寬的使用； 所述寬頻優化與控制模組（5)通過設備自動分配可用頻寬； 所述商業智慧報告模組（6)提供關於酒店設備、用戶、以及時間段的 頻寬使用報告。 7 M426835 圖5展示了 HISMS子系統B2C服務的功能和詳細資訊： 至内服務模組（101):在客房中提供室内網際網路服務，包含著以下 一些基本服務模組： 網際網路有線連接模組（105):客人的筆記本電腦通過電纜連接到他 們的網際娜設備，喊隨時細。fflSMS麟麟庫巾記_即時資料 和用戶檔案資絲進行頻寬分配，從而更好的利賴際網路服務：[客戶電 月各]-> [電,¾] -> [P方火牆/路由器紐SMS] _〉[網際網路]。 電視機上盒連接網路電視模組（1〇6) _·網際網路連接的電視和電視機 上盒使㈣際舰連接’為客人提供娛樂服務，減訊關（帛流媒體），線 上遊戲’線上劇覽等等。fflSMS通過網際網路的使用日該，付款資訊，計 費-資efl，用戶配置檔和資料庫中的其他相關資訊的活動進行頻寬的按需分 配。 公開區域服務模組（102):公共區域提供網際網路服務，公共區域提 供無線網服務。這裏包括以下模組: 無線網路連接功能（107):酒店客人可以通過wiFi熱點配置許可權進 仃網際網路訪問。HISMS通過崎鹏的使用日，付款資訊，計費資訊， 用户配置仏和>'料庫中的其他相關資訊的活動進行頻寬的按需分配：[客戶 電腦]-> [Wi-Fi接入點]_> [防火牆/路由器_> [網際網路服務]。 事件服務模組（103):事件服務包括婚禮服務功能（1〇8):酒店提供 了空間（餐廳和舞廳）和為新人提供網際網路服務，圖5是商家對客戶（B2C ) 服務模組中婚禮模組的功能，婚禮服務中包含的模組如下： 帳戶管理：管理帳戶資訊，獲取系統功能，用戶記錄，並與其他第三 方系統的整合。 個人婚禮網站：新人個人網站，包括了博客，照片共用，視訊共用， 通訊錄，婚禮登記，現場婚禮直播，以及留言板等子模組。 現場直播服務：管理題錢，串流制和讀，現場婚禮控 制，聊天室’在婚禮中給嘉賓和新人之間提供視訊交流。 1V1^C)835 心f扁輯和視訊點播服務：允許用戶在伺服器上對視訊進行存儲、旁 °又疋，以及視訊編輯和發布。 商業智慧報告：產生現場視訊性能報告以及新人服務報 時的問題支持。 杈供及 …問題跟縱和客戶服務：客戶支援代表（CSR)使用這個模M來與用戶的 進行溝通並進行問題支援。 商業中心模組（1〇4):公共區服務包括以下兩個模組： 無線網路連接功能（1〇7):酒店客人可以通過WiFi熱點配置許可權進 仃網際網路訪問·扭簡通過網際網路的使用日tfe，付款資訊，計費資訊， 用戶配置檔和資料庫中的其他相關資訊的活動進行頻寬的按需分配。 有線網路連接功能（1〇9):客人的筆記本電腦通過電纜連接到酒店的 網際網路設備，以便隨時上網，或者客人在商務巾錢職店的電腦上網。 HISMS通過網際網路的使用日誌，付款資訊，計費資訊，用戶配置樓和資 料庫中的其他相關資訊的活動進行頻寬的按需分配。 圖6詳細的展示了 HISMS中子系統中廣告和行銷模組的功能： 酒店網際網路和電子商務網站模組（201):酒店擁有自己的入口網站， 主要為了以下的目的服務:a)進行最新的資訊發布從而與客戶進行通信和 k醒’b)出售其他加值服務以及產品’以及c)提供其他娱樂服務^hjsms 提供會員註冊，電子郵件行銷和電子商務功能。 電視内容服務模組（202):對於過去的幾年，越來越多的電視機已經 升級到具有内建的Internet連接設備。另一方面，電視機上盒現在大多配有 網際網路連接設置。酒店都有一個内部系統，用來提供網際網路服務（服務 包括視訊點播、遊戲、電子商務、新聞等。）給客人，HISMS通過資料庫 進行用戶行為資料的兔集’根據氣集到的資料進行分析，從而推動服務内 容和廣告。 螢幕廣告模組（203):酒店使用室外螢幕進行廣告内容展示和商業促 銷。hisms也負貴從資料庫中向這些設備推送廣告内容。 9 M426835 事件廣告模組（2〇4):經過用戶的許可和同意後，酒店可以使用hisms 系統推動宣傳的内容和廣告’客人的筆記本電腦和酒店的自身設備的在連 接到酒店網路中使用服務的時候(視訊會議、婚禮、新聞發表會等。）pjjSMS 就擔任了從資料庫中調出宣傳内容推送給這些用戶設備責任。 網路廣告模組（205 ):廣告商可以通過酒店的HISMS推廣他們的廣告， 酒店使用HISMS將廣告商的廣告推送給合適的設備和用戶。廣告網路是一 個線上的廣告系統，它允許廣告客戶自己製作廣告，上傳媒體檔，指定目 才示接受者的個人資料’指定時間和頻率的顯示，並下載/導出廣告業績報告。 圖7詳細的展示了 mSMS中子系統中B2B服務模組的功能 事件服務模組(301):酒店提供網際網路服務給企業客戶應對以下這些 事件： — 記者招待會模組(303):新聞發表會可以通過網際網路連接提供給所有 參加者。例如，記者要進行即時的直播發佈，就需要連到網際網路中，然 後線上通過主機現場直播的方式進行記者招待會。mSMS通過網際網路的 使用日諸，付款資訊’計費資訊，用绍置檔和㈣庫巾的其他相關資訊 的活動進行頻寬的按需分配。 研討會和培訓模組(304):參加者需要通過主機連接網際網路進行研討 會和培训班的學習。HISMS通過網際網路的使用日誌、，付款資訊，計費資 訊’用戶配置檔和資料庫中他相關資訊的活動進行頻寬的按需分配。 視訊會議模組(3〇5):對於企業客戶，酒店為客戶提供了空間（會議室） 和Internet連接到主機視訊會議。fflSMS通過網際網路的使用日誌，付款 訊’用戶配置檔和雜庫中的其他相關資訊的活動進行頻寬 商務中心模組(302): 無線網路連接(1〇7):酒店客人可以通過Wi · Fi熱點配置的許可權 問網際網路HISMS通過網際網路的使用日德，付款資訊，計費資訊，用戶 配置檔和資料庫中的其他相___進行的按需分配。' 有線網路連接（109):客人通過筆記本電腦連接到酒店的網際網路設 横，以便隨時上網，或者使用在酒店商務中心的電腦上網。msMs通過網 際網路的使用日誌’付款資訊’計費資訊，用戶配置擋和資料庫中的其他 相關資訊的活動進行頻寬的按需分配。 圖8為商家對客户（B2C)服務模組中婚禮模組的功能： 帳戶管理（401):管理帳戶信息，獲取系统功能，用戶記錄，並與其他 第三方系统的整合。 個人婚禮網站（402):新人個人網站，包括了博客，照片共用，視訊共 用’通訊錄’婚禮登記，現場婚禮直播’以及留言板等子模組。 現場直播服務（403):管理婚禮直播，串流媒體的控制和存儲，現場婚 禮控制’聊天室’在婚禮中給嘉賓和新人之間提供視訊交流。 視訊編輯和視訊點播服務(404):允许用尸在服务器上對視訊進行存 储、索引設定’以及視頻編輯和發布。 商業智慧報告（405):產生現場視訊性能報告以及新人服務報告，並 供及時的問題支持。 問題跟蹤和客戶服務（4〇6):客产支持代表（CSR)使用這個模組來與用 户進行溝通並進行問題支持。 ’、 【圖式簡單說明】 圖1是酒店網上服務系統（HISMS)組織架構視圖。 圖2是酒店網上服務系統中主和子系統之間的關係示意圖。 圖3是主系統模組的詳細資訊 圖4是每個子系統模組的詳細資訊。 圖5是子系統商家對客戶（B2C)服務的功能和詳細資訊。 圆6是子系統廣告和行銷模組的功能 圖7是酒店對商家（B2B)服務的功能和詳細資訊 圖8是商家對客戶（B2C)服務模組中婚禮模組的功能 M426835 【主要元件符號說明】 1 支援模組 2 服務模組 3 資料庫模組 4 寬頻監控模組 5 寬頻優化與控制模組 6 商業智慧報告模組 7 商家對客戶模組 8 廣告行銷模組 9 商家對商家模組 10 子系統帳戶管理 11 流量分配演算法觸發器 101 室内服務模組 102 公開區域服務模組 103 事件服務模組 104 商業中心模組 105 網際網路有線連接模組 106 電視機上盒連接網路電視模組 107 無線網路連接功能 108 婚禮服務功能 109 有線網路連接功能 201 酒店網際網路和電子商務網站模組 M426835 202 電視内容服務模組 203 螢幕廣告模組 204 事件廣告模組 205 網路廣告模組 301 事件服務模組 303 記者招待會模組 304 研討會和培訓模組 305 視訊會議模組 302 商務中心模組 401 帳戶管理 402 個人婚禮網站 403 現場直播服務 404 視訊編輯和視訊點播服務 405 商業智慧報告 406 問題跟蹤和客戶服務 13M426835 V. New Description: [New Technology Field] This creation involves a hotel online service system, more specifically, a hotel online service system based on computer and internet. [Prior Art] The type of Internet service currently offered by the hotel is limited, such as indoor internet connection, wireless connection in public places and Internet connection. When customers and businesses don't use these services, those broadband networks are idle. Therefore, the hotel lacks a bandwidth and solves the problem of inefficient work. .κ With the new era of online media and entertainment connected to the Internet through TV and set-top boxes, the hotel's services are also at the intersection of how to upgrade services to meet the various needs of customers. Therefore, the hotel is It is even more important to provide a complete internet service. [New Content] The technical key point of this creation is the paste-and-turn, computer, by detecting the network bandwidth of the section, doing the _ peak filling, providing different _ships to optimize and better use the available bandwidth. Provide more hotel services to customers (businesses and individuals). The technical solution of this lion is: through the computer, the Internet to establish a hotel online affairs system (HISMS) 'the system includes m system and at least __ subsystems, the main system administrators to maintain a secret, Including the main button and sub-secret; each sub-library master system administrator maintains the sub-secret of the account grant; the system itself = user and multi-layer design architecture to ensure data integrity and security architecture; The main system includes a support module, a service module, a database module, and a business intelligence support module including: a broadband monitoring module, a broadband optimization and control module reporting module; and the service module includes: a merchant For the customer module, advertising marketing module, merchant __ 3 M426835 The database module includes: subsystem account management module, traffic distribution algorithm triggers crying. Modules _ mutual _ is: support to do the towel Hybrid and control entanglement paste width, frequency monitoring module automatically adjust the crane width to use, quotation #智慧Report module lake broadband monitoring module record generation report 'business to customer module to provide corporate customers with Internet services The advertising marketing module includes the secret, electronic bribe, advertising and customs clearance service. The merchants are engaged in personal business, and the secret sheds are processed through the database scheduling operation. : the database module provides the use of the normal service modules of the main secret and the child Wei through the data structure, the database trigger, the database scheduling operation, and the related components of the repository; the broadband monitoring module controls User-to-bandwidth usage; the broadband optimization and control module automatically allocates available bandwidth through the device; the business intelligence reporting module provides a bandwidth usage report on hotel equipment, users, and time periods; The customer module further includes: Inward service touch: Provide indoor Internet service in the passenger material; Community service module: Provide Internet service in the public area; Event service module: including wedding service; Business center model Group: Provided in the business center, Internet service; The advertising marketing module further includes: '酉店Internet and e-commerce website module: Provide portal function; TV valley service module: provide Internet TV service: screen advertisement module; event advertisement module; network advertisement module; the merchant-to-business module further includes: event service n is enterprise Provide event service; Business Center module: Provide Internet service in the business center; 4 Material 26835 The subsystem account management module maintenance subsystem adds an administrator account to operate the regular service module, and the maintenance service of the subsystem The flow distribution algorithm trigger is mainly based on the feedback value sent back by the broadband monitoring module by a preset deduction method, that is, the maximum number of connected users per subsystem * the traffic of 3 kb per channel is determined by the ancient ten calculation The bandwidth usage of the subsystems is compared and then redistributed and controlled by the broadband optimization and control module. The system administrator in the frequency monitoring module can set the trigger system message by using the feedback value. When the total amount of the outlet data used by the bandwidth is greater than the number of network connections *3 〇〇 KB, the system is regarded as abnormal, and the system can notify the system. The administrator performs pre-defined actions on the system to control the bandwidth. The business intelligence reporting module can make a bandwidth usage prediction based on the bandwidth usage data. The merchant-to-client module includes: ...indoor service module: including an internet cable connection module and a television set-top box connected to the network television module; a public area service module: providing wireless network connection function; event service Module: Provide wedding service function; Business Center Model: Provide wireless network connection and wired network connection function, each module can be used separately or together. The advertising marketing module comprises: a hotel internet and e-commerce website module; a television content service module; a screen advertisement module; an event advertisement module; a network advertisement module; an advertisement marketing surface T provides no advertisement Play, electronic screen broadcast, hotel website broadcast, or other wine series broadcasted by i: second store TV content, (4) according to the customer's request to do a three-dimensional publicity according to the network broadcast to the interconnection. Broadcast 2 ways to give customers 5 M426835 The merchant-to-business module includes: Event service module: including press conference, seminar and training module video conference core group; business in the module ~ provide wireless network Road connection function and wired network connection function; each module can be used separately or together. The usefulness of this creation is: through the detection and adjustment of the network bandwidth, we can maximize their wide-availability and optimize all the Internet services of the Internet, and at the same time, it can also improve its work efficiency. [Comprehensive mode] A specific implementation method of the creation is described below with reference to the drawings. Figures 1 and 2 show the upper structure of the hotel online service system (ffiSMS). The main system performs each subsystem separately in different hotels. Maintenance, in fact, pay attention to each hotel does not install a sub-packaging system. This figure only shows the concept and infrastructure diagram of ffiSMS. In fact, every staff member of the hotel is connected to the pin-up device to use this H-function. Figure 3 shows the details of the HISMS main system module. The main system includes three modules: support module ( 服务), service module (2) and database module (3); support module (1) includes broadband monitoring module (4), broadband optimization and control module ( 5) Business Intelligence Reporting Module (6); Service Module (2) includes merchant-to-customer module (7), advertising marketing module (8), merchant-to-business module (9); database module ( 3) Including subsystem account management (10), traffic distribution algorithm trigger (u) The mutual calling relationship of each module is: wideband optimization and control module calling broadband monitoring module in support module (1) (4) After the automatic adjustment of the bandwidth usage, the business intelligence reporting module (6) calls the record of the broadband monitoring module (4) to generate a report, the merchant to the customer module (7) provides Internet services for the enterprise customer, advertising marketing model Group (8) includes the Internet portal, e-commerce, advertising and on-demand streaming media services. The merchant-to-business module (9) provides Internet services for individual consumers, and the system calls each module to pass the data. The library scheduling operation performs arithmetic processing, wherein: M426835 (1) Including the data structure, the database trigger database scheduling and the database related components, thereby providing the use of the normal service modules of the main system and the subsystem, the video monitoring module (4) controlling the coffee to the bandwidth The I frequency optimization and control module (5) automatically allocates the available bandwidth through the device, and the business intelligence reporting module (6) provides a bandwidth usage report on the hotel equipment, the user, and the time period; (1()) Timing p adds power to the subsystem maintenance manager to operate the conventional service module, and the maintenance service of the subsystem; the traffic distribution algorithm trigger (1) is mainly based on the broadband monitoring module (4) The feedback value sent back 'through the pre-no algorithm: the maximum number of connected users per subsystem * the flow S of each channel (four) is calculated to determine the bandwidth usage of each subsystem and then through the broadband optimization and control group (5) Redistribution and control. Figure 4 shows the details of each subsystem module of HISMS. The subsystem includes a support module (1), a service module (2), a database module (3), and a support module (1) including a broadband monitoring module (4), a broadband optimization and control module (5), and a commercial The smart report module (6), the service service module (2) includes a merchant-to-client module (7), an advertisement marketing module (8), a merchant-to-business module (9), and a mutual calling relationship between the core groups is .: Support module 〇) The broadband optimization and control module calls the broadband monitoring module (4) to automatically adjust the bandwidth usage, the business intelligence reporting module (6) 3 weeks with the broadband monitoring module (4) The record generation report, the merchant provides the Internet service to the customer module (7) for the enterprise customer, the advertising marketing module (8) includes the Internet portal, the e-commerce 'advertising and on-demand streaming media service service, the merchant pair The merchant module provides an internet service for the individual consumer, and the subsystem calls the main system for arithmetic processing, wherein: the broadband monitoring module (4) controls the user's use of the bandwidth; the broadband optimization and control module ( 5) automatically allocate available bandwidth through the device; Intelligence report module (6) offers devices, users, and bandwidth usage reporting periods for. 7 M426835 Figure 5 shows the functions and details of the HISMS subsystem B2C service: In-Service Module (101): Provides indoor Internet service in the guest room, including the following basic service modules: Internet cable connection Module (105): The guest's laptop is connected to their Neta equipment via a cable, shouting at any time. fflSMS Lin Lin Library towel _ real-time data and user files to allocate bandwidth, so that better network services: [customer electricity month]-> [electricity, 3⁄4] -> [P side Fire Wall / Router New SMS] _> [Internet]. TV set-top box connected to network TV module (1〇6) _·Internet-connected TV and TV set-top box enable (4) Inter-ship connection to provide entertainment services for guests, reduce communication (streaming media), online The game 'online drama and more. fflSMS performs on-demand allocation of bandwidth through the use of the Internet, payment information, accounting-efl, user profiles, and other related information in the database. Public Area Service Module (102): Internet services are provided in public areas and wireless network services are provided in public areas. The following modules are included here: Wireless Internet Connection (107): Hotel guests can access the Internet via the wiFi hotspot configuration permission. HISMS performs bandwidth-based on-demand distribution through the use of Sipeng's usage date, payment information, billing information, user configuration, and other related information in the repository: [Customer Computer]-> [Wi-Fi Access Point]_>[Firewall/Router_> [Internet Service]. Event Service Module (103): Event Service includes Wedding Service Function (1〇8): The hotel provides space (restaurants and ballrooms) and provides internet services for newcomers. Figure 5 shows business-to-customer (B2C) service modules. The functions of the wedding module, the modules included in the wedding service are as follows: Account Management: Manage account information, obtain system functions, user records, and integrate with other third-party systems. Personal wedding website: new personal website, including blog, photo sharing, video sharing, address book, wedding registration, live wedding live broadcast, and message board and other sub-modules. Live broadcast service: management money, streaming system and reading, on-site wedding control, chat room 'visual communication between guests and newcomers during the wedding. 1V1^C) 835 Heart-and-video and on-demand services: Allows users to store video on the server, side-by-side, and video editing and distribution. Business Intelligence Report: Generates on-site video performance reports and problem support for newcomer service announcements.杈 及 and ... problem with customer service: Customer Support Representative (CSR) uses this modal M to communicate with users and support problems. Business Center Module (1〇4): The public area service includes the following two modules: Wireless Internet Connection (1〇7): Hotel guests can use the WiFi hotspot configuration permission to access the Internet. The Internet uses the daily tfe, payment information, billing information, user profiles and other related information activities in the database for bandwidth-based on-demand allocation. Wired Internet Connection (1〇9): Your laptop is connected to the hotel's Internet device via a cable, so you can surf the Internet at any time, or you can surf the Internet at the business office. HISMS distributes the bandwidth on demand through the Internet's usage logs, payment information, billing information, user-configured buildings, and other related information in the repository. Figure 6 shows in detail the functions of the advertising and marketing modules in the subsystems of HISMS: Hotel Internet and e-commerce website module (201): The hotel has its own portal, mainly for the following purposes: a) The latest news release to communicate with customers and wake up 'b) sell other value-added services and products 'and c) provide other entertainment services ^hjsms provides member registration, email marketing and e-commerce functions. TV Content Service Module (202): For the past few years, more and more TV sets have been upgraded to have built-in Internet connection devices. On the other hand, TV set-top boxes are now mostly equipped with Internet connection settings. The hotel has an internal system to provide Internet services (services including video on demand, games, e-commerce, news, etc.) to the guests, HISMS through the database for the user behavior data of the rabbit set 'according to the gas collection data Analyze to drive service content and advertising. Screen Advertising Module (203): The hotel uses an outdoor screen for advertising content display and commercial promotion. Hisms also negatively pushes advertising content from these databases to these devices. 9 M426835 Event Advertising Module (2〇4): After the user's permission and consent, the hotel can use the hisms system to promote the content and advertisements of the guest's laptop and the hotel's own device connected to the hotel network. When serving (video conferencing, weddings, press conferences, etc.) pjjSMS has acted as a responsibility for transferring promotional content from the database to these user devices. Online advertising module (205): Advertisers can promote their ads through the hotel's HISMS, and hotels use HUMSS to push advertisers' ads to the right devices and users. The advertising network is an online advertising system that allows advertisers to create their own advertisements, upload media files, specify the recipient's profile, display the specified time and frequency, and download/export the advertising performance report. Figure 7 shows in detail the functional event service module (301) of the B2B service module in the subsystem of mSMS: The hotel provides Internet services to corporate customers to deal with the following events: — Press Conference Module (303): News The presentation can be made available to all participants via an internet connection. For example, if a reporter wants to perform an instant live broadcast, it will need to connect to the Internet, and then conduct a press conference on the Internet through the host live broadcast. mSMS performs bandwidth-based on-demand distribution through the use of the Internet, payment information, billing information, and other activities related to the (4) library towel. Seminar and Training Module (304): Participants need to connect to the Internet through the host to conduct seminars and training sessions. HISMS distributes bandwidth on demand through Internet usage logs, payment information, billing information, user profiles, and activities related to his information in the database. Videoconferencing Module (3〇5): For corporate customers, the hotel provides customers with space (conference rooms) and Internet connectivity to host video conferencing. fflSMS through the Internet usage log, payment information 'user profile and other related information activities in the library to carry out the bandwidth business center module (302): wireless network connection (1〇7): hotel guests can pass The permission of the Wi-Fi hotspot configuration asks the Internet HISMS to perform on-demand distribution via the Internet using Japanese, German, payment information, billing information, user profiles and other ___ in the database. Wired Internet Connection (109): Guests can connect to the hotel's Internet via a laptop to access the Internet at any time, or use the computer in the hotel's business center to access the Internet. The msMs distribute the bandwidth on demand through the Internet usage log 'payment information' billing information, user configuration files and other related information activities in the database. Figure 8 shows the functions of the wedding module in the merchant-to-customer (B2C) service module: Account Management (401): Manage account information, obtain system functions, user records, and integrate with other third-party systems. Personal Wedding Website (402): Newcomer's personal website, including blog, photo sharing, video sharing, 'address book' wedding registration, live wedding broadcast, and message board and other sub-modules. Live Broadcast Service (403): Manage wedding live broadcast, control and storage of streaming media, live wedding control 'chat room' provides video communication between guests and newcomers during the wedding. Video editing and video on demand service (404): Allows video storage, indexing, and video editing and publishing on the server. Business Intelligence Report (405): Generates on-site video performance reports and newcomer service reports for timely problem support. Problem Tracking and Customer Service (4〇6): The Customer Support Representative (CSR) uses this module to communicate with users and support questions. ‘, [Simple description of the schema] Figure 1 is a view of the organization structure of the hotel online service system (HISMS). Figure 2 is a schematic diagram of the relationship between the host and the subsystem in the hotel online service system. Figure 3 is the detailed information of the main system module. Figure 4 is the detailed information of each subsystem module. Figure 5 is a function and detailed information of the subsystem business to customer (B2C) service. Circle 6 is the function of the subsystem advertising and marketing module. Figure 7 is the function and detailed information of the hotel-to-business (B2B) service. Figure 8 is the function of the wedding module in the business-to-customer (B2C) service module. M426835 [Main component symbol Description] 1 Support module 2 Service module 3 Database module 4 Broadband monitoring module 5 Broadband optimization and control module 6 Business intelligence report module 7 Business to customer module 8 Advertising marketing module 9 Business to merchant module 10 Subsystem Account Management 11 Traffic Assignment Algorithm Trigger 101 Indoor Service Module 102 Public Area Service Module 103 Event Service Module 104 Business Center Module 105 Internet Wired Connection Module 106 TV Box Connects to Network TV Module 107 Wireless Network Connection Function 108 Wedding Service Function 109 Wired Network Connection Function 201 Hotel Internet and E-Commerce Website Module M426835 202 TV Content Service Module 203 Screen Advertising Module 204 Event Advertising Module 205 Online Advertising Module 301 Event Service Module 303 Press Conference Module 304 Seminar and Training Module 305 Video Conferencing Module 302 Business Account Management module 401 heart 402 personal wedding website service 404 403 live video editing and video-on-demand services 405 406 Business Intelligence Report issue tracking and customer service 13