201222452 六、發明說明: 【發明所屬之技術領域】 本發明涉及一種婚禮訂製服務的方法及其系統,更具體的說是涉及一 種基於電腦、網路和無線通信的線上婚禮訂製服務方法及其系統。 【先前技術】 婚禮服務很久都被人認為是需要很多人參與的傳統商業服務,因為在 婚禮策劃的全過程中,婚禮準備、酒席預定、面對面的婚禮儀式等等都是 需要相互之間的見面和交談才能商定的。 由於過去十年網路技術的飛速發屐,有了高速的寬頻和先進的網路設 備,使付以在線下服務的商業模式可以遷移到基於網路模式下的應用。 如何利用網際網路、電腦和移動通信網路實現這種變遷就是本發明關 注的内容。 【發明内容】 本發明所要解決的技術問題就是利用網際網路、電腦'移動通信網路 將婚禮的全過程在網上實現,和所有參與者一起分享和交流。 本發明採用的技術方妓:_網際網路電視,電腦、網際網路和移 動通信_ ’建立—瓣上婚魏⑽統,職纽包練戶管理模組、 個人婚禮_她、麟直觀雜組、視訊轉和視·魏務模組、 商業智慧報β模組、問題跟縱和客戶服務模組,各模組的相互調用關係是: 系統服^提供商通過帳戶管理模組設置婚禮服務提供商帳戶和許可權,婚 禮服務提供親職戶管理模組設Μ人戶帳戶和許可權,個人用戶通 過系統_個人婚_賴組社麗継,難職提供商和個人用户 通過$統調肖輯直舰務歡、觀鱗和視·魏雜組進行婚禮 的現场直跡細編輯,難服舰通啦_贿業智慧報止模 :跟縱和客戶服務模組收集資訊,所述六個模組通過電腦和:際網 路一站式服務實現完整的線上婚禮訂製服務,並完成婚禮服務的自我更新 201222452 和提高,其中: 帳戶管理模組建立、編輯、刪除帳戶; 所述個人婚禮網站模組包括: 博客模組:建立、編輯、刪除、發布婚禮博客; 照片模組:上傳、發布、取消發布照片,編輯資料源資訊; 視訊模組:上傳、發布、取消發布視訊,編輯資料源資訊; 樓案模組:上傳、發布、取消發布婚禮演示樓,編輯資料源資訊; 留言板模組:來賓和新婚夫婦相互留資訊; 婚禮請東模組:編輯、發送婚禮請柬; 婚禮現場直播模組:設置婚禮直播; 個人用戶線上收禮禮物名單模組;新婚夫婦在網站上列出想要收到的 禮物及購物網站的鏈結,親朋好友可點選並直接至購物網站購買 客人通訊錄模組:建立、編輯、刪除、匯入客人通訊錄; 網站管理模組:管理個人婚禮網站; 所述現場直播服務模組包括: 視訊擷取和上傳模組:架設攝影機拍攝婚禮全過程,將視訊上傳到即 時消息傳送協定伺服器上; 婚禮控制面板模組:控制婚禮直播功能; 視訊錄影模組:現場直播時,系統顯示有正在上線的客人的時候自動 上傳已經記錄的視訊流; 聊天室模組:實現網上聊天室功能; 視訊會議模組··實現客人們通過系統的視訊會議模組與新婚夫婦進行 即時互動功能; 所述視訊編輯和視訊點播服務模組包括: 線上視说編輯模組:上傳、編輯、修改視訊,並編輯視訊的檔案資訊; 視訊發布模組:發布視訊至其他網頁及支援視訊串流的設備; 視訊存儲和索引模組:配置視訊存儲功能; 4 201222452 所述商業智慧報告模組包括: 刀析見π直播和用戶更新抑触:分析直舰訊上下麵寬報告; 個人婚禮現場報讀組:評論婚禮現場報告、對博客、視訊、照片的 下載; 技術支援問驗告触:記錄分析技術問題; 所述問題跟蹤和客戶服務模組包括: 問題官理模組:掌握、跟蹤客戶的問題狀態; 視λ曰頻文子聊天模組·客戶代表和用戶通過即時通信的方式進 行即時的交流和溝通; 線上响壇模,,且.客戶代表與客戶建立主題和意見,其他人參與討論; 問題與回答模組:客戶代表回答和更新客戶的内容。 所述帳戶管理模組中系統管理員建立客戶服務代表帳號、婚禮服務提 供商帳號'個人用戶帳號,婚禮服務提供商建立個人用戶帳號,各人用戶 建立婚禮參與者帳號。 所述個人婚禮網站模組中婚禮請柬模組包括以下步驟: 選擇婚禮邀請的範本; 輸入邀請的内容以及資源預定協定; 從通訊錄中選擇接收的客戶; 預覽寫好的邀請; 通過郵件發送婚禮邀請; 婚禮服務系統將收集所有被邀請者的回復並轉發給個人用戶。 所述現場直播服務模組中婚禮控制面板模組包括: 控制線上顯示給嘉賓的視訊; 選擇線上的來賓和新婚夫婦互動。 所述視訊編輯和視訊點播服務模組中線上視訊編輯模組無須安裝任何 應用軟體’基於瀏覽器操作,視訊發布模組支援基於簡單的Javascript複 製發布視訊至其他網頁功能。 201222452 所述商業智慧報告模組支援依據婚禮服務商、個人用戶、地區分類檢 索。 本發明的有益效果是:不僅有助於婚禮儀式的建構,跟蹤和管理所有 婚禮所有相關的内容(例如:博客、圖片'視訊以及線上直播),而且婚禮 服務提供商還將提供帳戶來管理參加新婚典禮的客人們消費以及相關婚禮 活動的内容。 【實施方式】 下面結合圖式來說明該發明的一種具體實施方法, 圖1是本發明的系統模組方塊圖,如圖1所示,所述系統包括帳戶管 理模組(1 )、個人婚禮網站模組(2)、現場直播服務模組(3)、視訊編輯 和視訊點播服務模組(4)、商業智慧報告模組(5)、問題跟蹤和客戶服務 模組(6),各模組的相互調用關係是:系統服務提供商通過帳戶管理模組 (1)設置婚禮服務提供商帳戶和許可權,婚禮服務提供商通過帳戶管理模 組(0設置個人用戶帳戶和許可權,個人用戶通過系統調用個人婚禮網站 模組(2)建立婚禮網站,婚禮服務提供商和個人用戶通過系統調用現場直 播服務模組(3)、視訊編輯和視訊點播服務模組(4)進行婚禮的現場直播 和後期編輯’婚禮服務提供商通過线則商業智慧報告模組⑸、問題 跟縱和客戶服務模組(6)收集資訊,所述六個模組通過電腦和網際網路- 站式服務實現完整的壯触訂製服務,並完祕禮贿的自我更新和提 高,其中: 帳戶管理模、组(1)建立、編輯、刪除帳戶,圖2是該模組的功能示意 圖,系統管理員可以建I、編輯或刪除各顧戶帳戶,例如婚禮服務供應 商或者個人用戶’即新婚夫婦^婚禮服務提供商可以在新婚夫婦模組中建 立’編輯或刪_戶。新婚夫婦可碟碰參與者模組巾建立、編輯和刪 除參加者的帳戶。 在迨個系統中,婚禮服務供應商被視為企業帳戶,而新婚夫婦是婚禮 6 201222452 舰器供應商的客戶。因此婚禮服務供應商的資料掏位中應該包含詳細資 訊。例如:公司名稱、地址、電話號碼、聯繫人、用戶名=碼、郵件位 址以及行動電話號碼,·新婚夫婦是個人,所以其資料攔位應包含以下資訊: 用戶名、密碼、手機移動行動電話號和郵箱地址。當建立婚禮賓客帳戶時, 新婚夫婦可以選擇或者建立一個客戶資訊的文字樓案陡導入。 在登錄之後,所有用戶都可以更改自己的個人資^訊^括姓名, 電子郵件位址,用戶名,密碼以及其他相關資訊。 圖3是個人__额子觀械方顧,如所述個人婚 禮網站模組(2)包括: 博客模組(201):建立、編輯、刪除、發布婚禮博客; 照片模組(202):上傳、發布、取消發布照片,編輯資料源資訊; 視訊模組(203):上傳、發布、取消發布視訊,編輯資料源資訊; 檔案模',且(2〇4).上傳、發布、取消發布婚禮演示棺,編輯資料源資訊; 留言板模組(2〇5):來賓和新婚夫婦相互留資訊,資訊的格式可以多樣 化.文子棺案,圖片檔,音頻檔,視訊檔等; 婚禮請束模組(2G6):編輯、發送婚禮請朿,圖4是該模組流程圖: 1 )、先選擇一個婚禮邀請的範本; )輸入邀《•裔的内谷.問候資訊’日期,時間,地點以及協議。 3) 、從通訊錄中選擇接收的客戶; 4) 、預覽寫好的邀請; 5 )、通過郵件發送婚禮邀請。婚禮服務系統將收集所有被邀請者的回復 (點擊邀請中的鏈結),並回復給新人。 婚禮現場直播模組(207):設置婚禮直播; 新婚夫婦線上收禮禮物名單模組⑽);新婚夫婦在議上列出想要收 到的禮物及購物網站的鏈結,親朋好友可點選並直接至購物網站賭買 客人通麟模組(209):建立、編輯、刪除客人通訊錄; 網站管理模組(210):管理個人婚禮網站,用戶可以選擇系統提供的範 201222452 本來發布和管理網站; 圖5是現場直播服務模組子模組功能方塊圖,如圖所示,所述現場直播 服務模組(3)包括: 視訊捕獲和上傳模組(301):架設攝影機拍攝婚禮全過程,將視訊上傳 到即時消息傳送協定伺服器上,圖6是該模組流程圖; 婚禮控制面板模組(302):控制婚禮直播功能,服務商主要操作以下2 個功能: 1) 控制線上顯示給嘉賓的視訊(在整個事件中,將裝置多個視訊攝影 機); 2) 選擇線上的來賓和新婚夫婦互動。 視afl錄影模組(303):現場直播時,系統顯示有正在上線的客人的時候 自動上傳已經記錄的視訊流; 聊天室模組(304):實現網上聊天室功能; 視訊會議模組(305 ):實現客人們通過系統的視訊會議模組與新婚夫婦 進行即時互動功能; 圖7疋視訊編輯和視訊點播服務模組子模組功能方塊圖,如圖所示,所 述視訊編輯和視訊點播服務模組(4)包括: 線上視訊編輯模組(401):線上視訊編輯無需任何應用程式的安裝。新 婚夫婦和婚禮服務商可以打開這個網頁進行下載、編輯視訊,進行視訊剪 輯(在舰器上)並編輯這剪輯的視訊段。這個線上視訊編輯通常要做以 下操作.1)合併視訊,2)添加圖像,效果和音頻到視訊段落中,並編輯 視訊的播案資訊(標題、位元率、說明、標籤卜紐用戶可以上傳編輯好 的視訊段落到伺服器,圖8是該模組流程圖。 視訊發布模組(402):發布視訊至其他網頁; 視訊存儲和索引模組(403):配置視訊存儲功能; 圖9是商業智慧報告模組子模組功能方塊圖,如圖所示,所述商業智慧 報告模組(5)包括: 8 201222452 分析現場直播和用戶更新影片模組(501 ):分析直播視訊上下載頻寬報 告;這些報告包含以下資料:新婚夫婦,系統服務商的,以及對直播視訊 的上下載頻寬的報告(以MB為單位分析) 個人婚禮現場報告模組(5〇2):評論婚禮現場報告、對博客、視訊、照 片的下載;該報告顯示了意見,對婚禮現場表現的評論,以及對各種有關 資訊的下載(博客、視訊和照片) 技術支援問題報告模組(503):記錄分析技術問題;列出問題的細節, 記者、地位、受理人以及最後更新時 該模組支援依據婚禮服務商、新婚夫婦'地區分類檢 圖10是問題跟蹤和客戶服務模組子模組功能方塊圖,如圖所示,所述 問題跟蹤和客戶服務模組(6)包括: 問題管理模組(601):掌握、跟蹤客戶的問題狀態, 圖11是該模組流程圖; 視訊、音頻、文字聊天模組(6〇2):客戶代表和用戶通過即時通信的方 式進行即時的交流和溝通; 線上論壇模組(603):客戶代表與客戶建立主題和意見,其他人參與 討論; 問題與回答模組(604):客戶代表回答和更新客戶的内容。 【圖式簡單說明】 圓1是本發明的系統模組方塊圖。 圖2是帳戶管理模組功能示意圖。 圖3是個人婚禮網站模組子模組功能方塊圖。 圖4是婚禮邀請子模組流程圖。 圖5是現場直播服務模組子模組功能方塊圖。 圖6是視訊掘取和上傳子模組流程圖。 圖7是視訊編輯和視訊點播服務模組子模組功能方塊圖。 201222452 圖8是線上視訊編輯子模組流程圖。 圖9是商業智慧報告模組子模組功能方塊圖。 圖10是問題跟蹤和客戶服務模組子模組功能方塊圖。 圖11是問題管理子模組流程圖。 【主要元件符號說明】 1 帳戶管理模組 2 個人婚禮網站模組 3 現場直播服務模組 4 視訊編輯和視訊點播服務模組 5 商業智慧報告模組 6 問題跟蹤和客戶服務模組 201 博客模組 202 照片模組 203 視訊模組 204 檔案模組 205 留言板模組 206 婚禮請東模組 207 婚禮現場直播模組 208 新婚夫婦線上收禮禮物名單模組 209 客人通訊錄模組 210 網站管理模組 301 視訊捕獲和上傳模組 302 婚禮控制面板模組 303 視訊錄影模組 304 聊天室模組 305 視訊會議模組 201222452 401 線上視訊編輯模組 402 視訊發布模組 403 視訊存儲和索引模組 501 分析現場直播和用戶更新影片模組 502 個人婚禮現場報告模組 503 技術支援問題報告模組 601 問題管理模組 602 視訊、音頻、文字聊天模組 603 線上論壇模組 604 問題與回答模組201222452 VI. Description of the Invention: [Technical Field] The present invention relates to a wedding subscription service method and system thereof, and more particularly to an online wedding subscription service method based on computer, network and wireless communication Its system. [Prior Art] Wedding service has long been regarded as a traditional business service that requires a lot of people to participate, because in the whole process of wedding planning, wedding preparation, banquet reservation, face-to-face wedding ceremony, etc. all need to meet each other. And conversation can be agreed. Thanks to the rapid development of network technology over the past decade, with high-speed broadband and advanced network equipment, the business model for offline services can be migrated to applications based on network mode. How to make use of the Internet, computers and mobile communication networks to achieve this change is the focus of the present invention. SUMMARY OF THE INVENTION The technical problem to be solved by the present invention is to use the Internet and the computer 'mobile communication network to implement the whole process of the wedding on the Internet, and share and communicate with all participants. The technical method adopted by the present invention: _Internet TV, computer, internet and mobile communication _ 'established----------------------------------------------------------------------------------------------------- Group, video transfer and visual Wei package, business intelligence report beta module, problem and vertical and customer service module, the mutual call relationship of each module is: system service ^ provider through the account management module to set up the wedding service provider Accounts and Permissions, Wedding Services provides pro-employment management modules for personal accounts and permissions, individual users through the system _ personal marriage _ Lai group Li Wei, afflicted providers and individual users through the $ unified Xiao Ji Direct ship wars, spectators, and Wei·Wei’s group made a careful editing of the wedding scene, and it’s difficult to accept the ship’s _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ The module realizes the complete online wedding ordering service through the computer and the one-stop service of the Internet, and completes the self-renewal of the wedding service 201222452 and improves, wherein: the account management module establishes, edits, deletes the account; the personal wedding website The group includes: Blog module: create, edit, delete, publish wedding blog; Photo module: upload, publish, unpublish photos, edit data source information; Video module: upload, publish, unpublish video, edit data source information Building module: uploading, publishing, unpublishing wedding demonstration building, editing data source information; message board module: guest and newlyweds staying with each other; wedding invitation module: editing, sending wedding invitations; wedding live broadcast mode Group: set wedding live broadcast; personal user online gift list module; newlyweds list the gifts and shopping links that you want to receive on the website, friends and family can click and go directly to the shopping site to purchase guest address book Module: create, edit, delete, and import guest address book; website management module: manage personal wedding website; said live broadcast service module includes: video capture and upload module: set up camera to shoot the whole process of wedding, will Video upload to the instant messaging protocol server; wedding control panel module: control wedding live broadcast Video recording module: During live broadcast, the system automatically uploads the recorded video stream when the online guest is present; Chat room module: realizes the online chat room function; Video conferencing module·· The video conferencing module of the system performs an instant interactive function with the newlywed couple; the video editing and video on demand service module includes: an online visual editing module: uploading, editing, modifying video, and editing video file information; video publishing module Group: publish video to other web pages and devices that support video streaming; video storage and indexing module: configure video storage function; 4 201222452 The business intelligence reporting module includes: knife analysis see π live broadcast and user update inhibition: analysis Straight Ship News on the following wide report; Personal wedding site enrollment group: comment on wedding scene report, download of blog, video, photos; technical support test report: record analysis technical issues; the problem tracking and customer service module Including: Problem Government Module: Master and track the customer's problem status; Modules, customer representatives and users communicate and communicate instantly through instant communication; online voices, and customer representatives and customers build topics and opinions, others participate in discussions; questions and answers module: customer representatives answer And update the customer's content. In the account management module, the system administrator establishes a customer service representative account, a wedding service provider account 'personal user account, the wedding service provider establishes a personal user account, and each user establishes a wedding participant account. The wedding invitation module in the personal wedding website module comprises the following steps: selecting a template of the wedding invitation; inputting the content of the invitation and the resource reservation agreement; selecting the received customer from the address book; previewing the written invitation; sending the wedding by mail Invitation; The wedding service system will collect responses from all invitees and forward them to individual users. The wedding control panel module in the live broadcast service module includes: a video displayed on the control line for the guest; the guest on the selected line interacts with the newlywed couple. The video editing module in the video editing and video on demand service module does not need to install any application software. Based on the browser operation, the video distribution module supports the function of publishing video to other web pages based on simple Javascript replication. 201222452 The Business Intelligence Reporting Module supports search based on wedding service providers, individual users, and regions. The beneficial effects of the invention are: not only contributing to the construction of the wedding ceremony, tracking and managing all the relevant contents of all the weddings (for example: blog, picture 'video and online live broadcast), and the wedding service provider will also provide an account to manage participation. The guests of the wedding ceremony and the contents of the relevant wedding activities. [Embodiment] A specific implementation method of the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram of a system module of the present invention. As shown in FIG. 1, the system includes an account management module (1), a personal wedding. Website module (2), live broadcast service module (3), video editing and video on demand service module (4), business intelligence report module (5), problem tracking and customer service module (6), each mode The mutual invocation relationship of the group is: the system service provider sets the wedding service provider account and permission through the account management module (1), and the wedding service provider passes the account management module (0 sets the individual user account and permission, individual user Through the system call personal wedding website module (2) to establish a wedding website, the wedding service provider and individual users through the system call live broadcast service module (3), video editing and video on demand service module (4) for live broadcast of the wedding And the post-editing 'wedding service provider collects information through the line of business intelligence reporting module (5), problem and vertical and customer service module (6), the six modules passed Brain and Internet - Stationary services to achieve a complete Zhuangshi custom service, and self-renewal and improvement of secret bribery, where: account management model, group (1) establish, edit, delete account, Figure 2 is the The function diagram of the module, the system administrator can build I, edit or delete each account, such as a wedding service provider or an individual user, ie a newlyweds ^ wedding service provider can create 'edit or delete' in the newlyweds module _ hu. Newlyweds can use the participant module to create, edit and delete the participant's account. In one system, the wedding service provider is considered a business account, and the newlyweds are the wedding 6 201222452 ship supplier The customer. Therefore, the wedding service provider's data field should contain detailed information. For example: company name, address, phone number, contact person, user name = code, mail address and mobile phone number, · newlyweds are individuals, Therefore, the data block should contain the following information: Username, password, mobile mobile phone number and email address. When establishing a wedding guest account Newlyweds can choose or create a customer information text file steeply imported. After logging in, all users can change their personal information, including name, email address, username, password and other relevant information. 3 is a personal __ 额子观方方顾, such as the personal wedding website module (2) includes: blog module (201): create, edit, delete, publish wedding blog; photo module (202): upload , publish, unpublish photos, edit data source information; video module (203): upload, publish, unpublish video, edit data source information; file model ', and (2〇4). upload, publish, cancel release wedding Demo 棺, edit data source information; message board module (2〇5): guests and newlyweds keep information with each other, the format of information can be diversified. Wenzi 棺 case, picture file, audio file, video file, etc.; Module (2G6): Editing and sending wedding invitations, Figure 4 is the flow chart of the module: 1) First select a template for a wedding invitation; ) Enter the invitation to the "Inner Valley. Greetings" date, time, Ground Points and agreements. 3) Select the customer to receive from the address book; 4) Preview the written invitation; 5) Send the wedding invitation by email. The wedding service system will collect responses from all invitees (click on the link in the invitation) and reply to the new person. Wedding live broadcast module (207): set wedding live broadcast; newlyweds online gift collection list module (10)); newlyweds list the gifts and shopping links that you want to receive, friends and relatives can click And go directly to the shopping website to buy the guest Tonglin module (209): create, edit, delete the guest address book; website management module (210): manage the personal wedding website, the user can choose the system provided by the 201222452 original release and management Figure 5 is a functional block diagram of the live broadcast service module sub-module. As shown in the figure, the live broadcast service module (3) includes: a video capture and upload module (301): erecting a camera to shoot a wedding process Upload the video to the instant messaging protocol server. Figure 6 is the flow chart of the module. The wedding control panel module (302): controls the wedding live broadcast function. The service provider mainly operates the following two functions: 1) Control line display Video to the guests (multiple video cameras will be installed throughout the event); 2) Select guests on the line to interact with newlyweds. Depending on the afl video module (303): During live broadcast, the system automatically uploads the recorded video stream when the guest is online; the chat room module (304): realizes the online chat room function; the video conference module ( 305): Realize the instant interaction function between the guest and the newlyweds through the system video conferencing module; Figure 7 is a block diagram of the video editing and video on demand service module sub-module, as shown in the figure, the video editing and video The on-demand service module (4) includes: Online video editing module (401): online video editing does not require any application installation. Newlyweds and wedding attendants can open this page to download, edit video, perform video editing (on the ship) and edit the video segment of the clip. This online video editing usually does the following: 1) merge video, 2) add images, effects and audio to the video segment, and edit the video's broadcast information (title, bit rate, description, tag, b) users can Upload the edited video segment to the server, Figure 8 is the module flow chart. Video publishing module (402): publish video to other web pages; video storage and indexing module (403): configure video storage function; It is a function block diagram of the business intelligence report module sub-module. As shown in the figure, the business intelligence report module (5) includes: 8 201222452 analysis live broadcast and user update video module (501): analysis live video download Broadband reports; these reports include the following information: newlyweds, system service providers, and reports on the download bandwidth of live video (in MB) Personal Wedding Live Reporting Module (5〇2): Commentary Wedding On-site reports, downloads of blogs, videos, photos; the report shows comments, comments on wedding scene performance, and downloads of various related information (blog, video Photo) Technical Support Problem Reporting Module (503): Record analysis technical issues; list details of the problem, reporter, status, assignee, and last updated version of the module support based on wedding service providers, newlyweds' regional classification map 10 It is a function block diagram of the problem tracking and customer service module sub-module. As shown in the figure, the problem tracking and customer service module (6) includes: a problem management module (601): grasping and tracking the problem status of the customer, Figure 11 is a flow chart of the module; video, audio, text chat module (6〇2): instant communication and communication between the customer representative and the user through instant communication; online forum module (603): customer representative and The customer establishes the topic and opinions, others participate in the discussion; the question and answer module (604): the customer representative answers and updates the customer's content. [Simplified Schematic] Circle 1 is a block diagram of the system module of the present invention. Figure 3 is a functional block diagram of the personal wedding website module sub-module. Figure 4 is a flow chart of the wedding invitation sub-module. Figure 5 is a live broadcast service module Figure 6 is a flow chart of the video capture and upload sub-module. Figure 7 is a functional block diagram of the video editing and video on-demand service module sub-module. 201222452 Figure 8 is a flow chart of the online video editing sub-module Figure 9 is a functional block diagram of the business intelligence reporting module sub-module. Figure 10 is a functional block diagram of the problem tracking and customer service module sub-module. Figure 11 is a flowchart of the problem management sub-module. 1 Account Management Module 2 Personal Wedding Website Module 3 Live Broadcast Service Module 4 Video Editing and Video On Demand Service Module 5 Business Intelligence Reporting Module 6 Problem Tracking and Customer Service Module 201 Blog Module 202 Photo Module 203 Video Module 204 file module 205 message board module 206 wedding invitation module 207 wedding live broadcast module 208 wedding couple online gift gift list module 209 guest address book module 210 website management module 301 video capture and upload mode Group 302 wedding control panel module 303 video recording module 304 chat room module 305 video conferencing module 201222452 401 online video editing module 402 video Cloth module 403 video storage and indexing module 501 analysis live broadcast and user update video module 502 personal wedding scene report module 503 technical support problem report module 601 problem management module 602 video, audio, text chat module 603 online Forum Module 604 Problem and Answer Module