TWI828401B - Logistics processing system - Google Patents

Logistics processing system Download PDF

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TWI828401B
TWI828401B TW111141444A TW111141444A TWI828401B TW I828401 B TWI828401 B TW I828401B TW 111141444 A TW111141444 A TW 111141444A TW 111141444 A TW111141444 A TW 111141444A TW I828401 B TWI828401 B TW I828401B
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pickup
barcode
server
package
manufacturer
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TW111141444A
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TW202420170A (en
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徐建豪
陳偉良
喻奇武
黃文呈
吳懿珊
沈盈禎
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全家便利商店股份有限公司
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Abstract

A logistics processing system is provided, which includes a pick-up point device, a buyer user device and a pick-up server. The pick-up point device is disposed at the pick-up point. The pick-up server generates a pick-up barcode according to the order information to transmit to the pick-up point device, where the order information corresponds to shopping behavior of a buyer user, the barcode is used to attach on the package, which corresponds to the order information. When the pickup point device detects that a barcode matching the pickup barcode has been scanned, the pickup point device generates status information, and immediately transmits a pickup message to the buyer user device through the pickup server to notify the buyer user to pick up the package at the pickup point, where the status information indicates that the package was sent and received at the pickup point.

Description

物流處理系統Logistics handling system

本揭示有關於一種物流技術,且特別是有關於物流處理系統。The present disclosure relates to a logistics technology, and particularly to a logistics processing system.

隨著非實體店面購物的普及,消費者透過網路或郵件等方式下單,再藉由物流業者依據訂單內容準備包裹後郵寄的行為愈趨普及。然而,現行物流處理方法,多以訂單成立時間為依據,依序進行包裹打包作業以進一步對包裹處理,然而,受限於轉運時效、直配成本等考量,仍無法大大縮短配送時間。With the popularity of non-physical store shopping, it has become increasingly common for consumers to place orders online or by email, and then have logistics operators prepare packages based on the order content and then mail them. However, the current logistics processing methods are mostly based on the order establishment time, and package packaging operations are carried out sequentially for further processing of the packages. However, due to considerations such as transshipment timeliness and direct distribution costs, the delivery time still cannot be greatly shortened.

本揭示的一態樣揭露一種物流處理系統,其包括取貨點裝置、買方用戶裝置以及取貨伺服器。取貨點裝置用以設置於取貨點。取貨伺服器連接取貨點裝置以及買方用戶裝置,用以接收訂單資訊,並根據訂單資訊產生取貨條碼以傳送至取貨點裝置,其中該訂單資訊對應於買方用戶的購物行為,取貨條碼用以貼附於包裹,包裹對應於該訂單資訊。當取貨點裝置檢測已掃描到符合取貨條碼的條碼時,取貨點裝置產生狀態資訊,並立即經由取貨伺服器傳送取貨消息至買方用戶裝置以通知買方用戶至取貨點領取包裹,其中狀態資訊指示包裹已被寄送且已被取貨點收到。One aspect of the present disclosure discloses a logistics processing system, which includes a pickup point device, a buyer user device, and a pickup server. The pick-up point device is used to be installed at the pick-up point. The pickup server connects the pickup point device and the buyer's user device to receive order information, and generates a pickup barcode based on the order information to transmit to the pickup point device, where the order information corresponds to the buyer's user's shopping behavior, picking up the goods The barcode is attached to the package, and the package corresponds to the order information. When the pickup point device detects that a barcode that matches the pickup barcode has been scanned, the pickup point device generates status information and immediately sends a pickup message to the buyer's user device via the pickup server to notify the buyer user to pick up the package at the pickup point. , where the status information indicates that the package has been shipped and received by the pickup point.

基於上述,本揭示的物流處理系統選定一個取貨點,以供賣方用戶或廠商人員直接將包裹放置於此取貨點。響應於檢測以掃描到取貨條碼時,本揭示實施例的物流處理系統立即發出取貨消息至買方用戶裝置。藉此,將不再受限於轉運時效、直配成本等考量,進而大大縮短配送時間。Based on the above, the logistics processing system of the present disclosure selects a pick-up point for seller users or manufacturer personnel to directly place packages at this pick-up point. In response to detecting that the pickup barcode is scanned, the logistics processing system of the embodiment of the present disclosure immediately sends a pickup message to the buyer's user device. With this, we will no longer be limited by considerations such as transshipment timeliness and direct distribution costs, thus greatly shortening the delivery time.

針對目前的物流技術,針對企業對消費者(Business to Customer,B2C)或消費者對消費者(Customer to Customer,C2C)的購物,各家物流業者因受限於轉運時效、直配成本等考量,仍無法大大縮短配送時間。有鑑於此,本揭示提出一種物流處理系統,物流處理系統通知賣方用戶或廠商直接將包裹送至取貨點,並在對包裹進行掃碼後便立即傳送取貨消息至買方用戶所操作的買方用戶裝置,藉以通知買方用戶至此取貨點領取包裹。如此一來,將不再需要物流業者的各種轉送(包括包裹寄送、包裹轉送、包裹入店等步驟),這也將大大縮短配送時間。In view of the current logistics technology, for business to customer (B2C) or consumer to consumer (customer to customer, C2C) shopping, various logistics operators are limited by considerations such as transshipment timeliness and direct distribution costs. , still cannot significantly shorten the delivery time. In view of this, this disclosure proposes a logistics processing system. The logistics processing system notifies the seller user or manufacturer to directly deliver the package to the pickup point, and immediately sends the pickup message to the buyer operated by the buyer user after scanning the package. The user device is used to notify the buyer that the user should pick up the package at this pickup point. In this way, various transfers by logistics operators (including steps such as package delivery, package transfer, package entry into stores, etc.) will no longer be required, which will also greatly shorten the delivery time.

請參照第1圖,第1圖為本揭示的物流處理系統100的示意圖。如第1圖所示,物流處理系統100包括買方用戶裝置110、取貨伺服器120以及取貨點裝置130。取貨伺服器120耦接於買方用戶裝置110以及取貨點裝置130。Please refer to Figure 1 , which is a schematic diagram of the logistics processing system 100 disclosed herein. As shown in FIG. 1 , the logistics processing system 100 includes a buyer user device 110 , a pickup server 120 and a pickup point device 130 . The pickup server 120 is coupled to the buyer user device 110 and the pickup point device 130 .

在一些實施例中,買方用戶裝置110由買方用戶進行操作,其中買方用戶可以是購買商品(例如,牙刷)的用戶。在一些實施例中,買方用戶裝置110可以是由具有硬體或軟體的操作介面的各種電子裝置(例如,手機、平板電腦貨桌上型電腦等)所實現。In some embodiments, buyer user device 110 is operated by a buyer user, which may be a user purchasing an item (eg, a toothbrush). In some embodiments, the buyer user device 110 may be implemented by various electronic devices (eg, mobile phones, tablets, desktop computers, etc.) with hardware or software operating interfaces.

在一些實施例中,取貨伺服器120可以是由管理店鋪的運營商(例如,店鋪運營商或智能櫃運營商)所提供。在一些實施例中,取貨伺服器120可以是由各種常用的伺服器架構(例如,雲端伺服器、虛擬伺服器或大型伺服器等)所實現。In some embodiments, the pickup server 120 may be provided by an operator that manages a store (for example, a store operator or a smart cabinet operator). In some embodiments, the pickup server 120 may be implemented by various commonly used server architectures (for example, cloud servers, virtual servers or large servers, etc.).

在本實施例中,取貨點裝置130設置於一個取貨點。值得注意的是,在此雖以一個取貨點裝置130以及一個取貨點為例,然而,在實際應用中,可能存在多個取貨點,且多個取貨點具有各自的取貨點裝置。In this embodiment, the pickup point device 130 is installed at a pickup point. It is worth noting that although one pickup point device 130 and one pickup point are used as an example here, in actual applications, there may be multiple pickup points, and the multiple pickup points have their own pickup points. device.

在一些實施例中,取貨點裝置130可以是由具有硬體或軟體的操作介面的各種電子機台(例如,智能櫃機台、收銀機台或店舖機台等)所實現。在一些實施例中,取貨點可以是店鋪(例如,便利商店)或智能櫃等。In some embodiments, the pickup point device 130 may be implemented by various electronic machines with hardware or software operating interfaces (for example, smart counter machines, cash register machines, or store machines, etc.). In some embodiments, the pickup point may be a store (eg, convenience store) or a smart cabinet.

在一些實施例中,物流處理系統100更可包括廠商伺服器140以及廠商裝置150,廠商伺服器140耦接於廠商裝置150以及取貨伺服器120。在一些實施例中,廠商伺服器140可以由販賣商品的電商(Electronic Commerce,E-Commerce)所提供。在一些實施例中,廠商裝置150可以是由廠商人員操作,其中廠商人員可以是電商的員工(例如,送貨員)。In some embodiments, the logistics processing system 100 may further include a manufacturer server 140 and a manufacturer device 150. The manufacturer server 140 is coupled to the manufacturer device 150 and the pickup server 120. In some embodiments, the manufacturer server 140 may be provided by an electronic commerce (E-Commerce) that sells goods. In some embodiments, the vendor device 150 may be operated by vendor personnel, where the vendor personnel may be e-commerce employees (eg, delivery persons).

在一些實施例中,物流處理系統100更可包括賣方用戶裝置160,賣方用戶裝置160耦接於取貨伺服器120。在一些實施例中,賣方用戶裝置160可以是由賣方用戶操作,其中賣方用戶可以是販賣商品的用戶。In some embodiments, the logistics processing system 100 may further include a seller user device 160 coupled to the pickup server 120 . In some embodiments, the seller user device 160 may be operated by a seller user, where the seller user may be a user selling goods.

請一併參照第2圖,第2圖為本揭示的物流處理方法的流程圖,第1圖所示的物流處理系統100可用以執行第2圖中的物流處理方法。如第2圖所示,於步驟S210中,藉由取貨伺服器120接收訂單資訊,並藉由取貨伺服器120根據訂單資訊產生取貨條碼以傳送至取貨點裝置130,其中訂單資訊對應於買方用戶的購物行為,取貨條碼用以貼附於包裹,包裹對應於訂單資訊。在一些實施例中,包裹可包裝買方用戶所購買的商品。在一些實施例中,取貨條碼可以是一維條碼或二維條碼。在一些實施例中,訂單資訊可包括商品資料(例如,欲購買的商品)、收件人姓名、收件人電話以及取貨點名稱。在一些實施例中,商品資料、收件人姓名、收件人電話以及取貨點名稱可以是由買方用戶藉由買方用戶裝置110所設定的。換言之,買方用戶可以選定一個取貨點以供賣方用戶或廠商人員將包裹遞送或放置於此。此外,取貨點名稱也可以是由賣方用戶或廠商人員所設定的。Please refer to Figure 2 as well. Figure 2 is a flow chart of the logistics processing method disclosed in the present disclosure. The logistics processing system 100 shown in Figure 1 can be used to execute the logistics processing method in Figure 2. As shown in Figure 2, in step S210, the order information is received by the pickup server 120, and the pickup server 120 generates a pickup barcode based on the order information and transmits it to the pickup point device 130, where the order information Corresponding to the shopping behavior of the buyer user, the pickup barcode is attached to the package, and the package corresponds to the order information. In some embodiments, the package may package the merchandise purchased by the buyer user. In some embodiments, the pickup barcode may be a one-dimensional barcode or a two-dimensional barcode. In some embodiments, the order information may include product information (eg, the product to be purchased), the recipient's name, the recipient's phone number, and the name of the pickup point. In some embodiments, the product information, recipient name, recipient phone number, and pickup point name may be set by the buyer user through the buyer user device 110 . In other words, the buyer user can select a pick-up point for the seller user or manufacturer personnel to deliver or place the package there. In addition, the pickup point name can also be set by the seller user or manufacturer personnel.

在一些實施例中,針對企業對消費者的購物,廠商伺服器140可從買方用戶裝置110接收訂單資訊。在一些實施例中,當廠商伺服器140將訂單資訊傳送至取貨伺服器120時,取貨伺服器120可將所產生的取貨條碼回傳給廠商伺服器140,廠商伺服器140可將取貨條碼傳送給廠商裝置150以通知廠商人員進行送貨,廠商裝置150可列印取貨條碼,進而供廠商人員將取貨條碼貼附於包裹以將包裹遞送至取貨點。在一些實施例中,廠商裝置150可包括印刷電路,印刷電路可用以列印取貨條碼。In some embodiments, for business-to-consumer shopping, the manufacturer server 140 may receive order information from the buyer user device 110 . In some embodiments, when the manufacturer server 140 transmits the order information to the pickup server 120, the pickup server 120 can return the generated pickup barcode to the manufacturer server 140, and the manufacturer server 140 can The pickup barcode is sent to the manufacturer's device 150 to notify the manufacturer's personnel to deliver the goods. The manufacturer's device 150 can print the pickup barcode, and then the manufacturer's personnel can attach the pickup barcode to the package to deliver the package to the pickup point. In some embodiments, the vendor device 150 may include printed circuitry that may be used to print the pickup barcode.

舉例而言,當買方用戶欲向店商的平台購買商品時,買方用戶可藉由買方用戶裝置110輸入商品資料、收件人姓名、收件人電話以及取貨點名稱以產生訂單資訊,並將訂單資訊傳送至廠商伺服器140。廠商伺服器140可將訂單資訊傳送至取貨伺服器120,取貨伺服器120根據訂單資訊產生一個取貨條碼(例如,將訂單資訊轉換為Code39的一維條碼)以將取貨條碼回傳給廠商伺服器140,廠商伺服器140可將取貨條碼傳送給廠商裝置150,廠商裝置150可列印取貨條碼。此時,廠商人員可將列印出來的取貨條碼貼附於包裹,並將包裹直接運送至取貨點。For example, when the buyer user wants to purchase goods from the store's platform, the buyer user can input the product information, recipient's name, recipient's phone number, and pickup point name through the buyer's user device 110 to generate order information, and Send the order information to the manufacturer server 140. The manufacturer server 140 can transmit the order information to the pickup server 120, and the pickup server 120 generates a pickup barcode based on the order information (for example, converts the order information into a one-dimensional barcode of Code39) to send back the pickup barcode. To the manufacturer server 140, the manufacturer server 140 can send the pickup barcode to the manufacturer device 150, and the manufacturer device 150 can print the pickup barcode. At this time, the manufacturer's personnel can attach the printed pickup barcode to the package and deliver the package directly to the pickup point.

在一些實施例中,消費者對消費者的購物,賣方用戶裝置160可從買方用戶裝置110接收訂單資訊。在一些實施例中,當賣方用戶裝置160將訂單資訊傳送至取貨伺服器120時,取貨伺服器120可將所產生的取貨條碼回傳給賣方用戶裝置160以通知賣方用戶進行送貨,賣方用戶裝置160列印取貨條碼,進而供賣方用戶將所列印的取貨條碼貼附於包裹以將包裹遞送至取貨點。在一些實施例中,賣方用戶裝置160也可以包括上述印刷電路。In some embodiments, for consumer-to-consumer shopping, the seller user device 160 may receive order information from the buyer user device 110 . In some embodiments, when the seller user device 160 transmits the order information to the pickup server 120, the pickup server 120 can send the generated pickup barcode back to the seller user device 160 to notify the seller user to perform delivery. , the seller user device 160 prints the pickup barcode, and then allows the seller user to attach the printed pickup barcode to the package to deliver the package to the pickup point. In some embodiments, the vendor user device 160 may also include printed circuitry as described above.

舉例而言,當買方用戶欲向賣方用戶購買商品時,買方用戶可藉由買方用戶裝置110輸入商品資料、收件人姓名、收件人電話以及取貨點名稱以產生訂單資訊,並將訂單資訊傳送至賣方用戶裝置160。賣方用戶裝置160可將訂單資訊傳送至取貨伺服器120,取貨伺服器120根據訂單資訊產生一個取貨條碼以將取貨條碼回傳給賣方用戶裝置160,賣方用戶裝置160可列印取貨條碼。此時,賣方用戶可將列印出來的取貨條碼貼附於包裹,並將包裹直接運送至取貨點。For example, when a buyer user wants to purchase goods from a seller user, the buyer user can input the product information, recipient's name, recipient's phone number, and pickup point name through the buyer's user device 110 to generate order information, and submit the order The information is sent to the seller user device 160. The seller user device 160 can transmit the order information to the pickup server 120. The pickup server 120 generates a pickup barcode based on the order information and sends the pickup barcode back to the seller user device 160. The seller user device 160 can print and retrieve the goods. Goods barcode. At this time, the seller user can attach the printed pickup barcode to the package and deliver the package directly to the pickup point.

在一些實施例中,取貨點裝置130可接收訂單資訊。在一些實施例中,當取貨點裝置130將訂單資訊傳送至取貨伺服器120時,取貨伺服器120可將所產生的取貨條碼回傳給取貨點裝置130以通知賣方用戶進行進貨,取貨點裝置130可列印取貨條碼,進而供賣方用戶將所列印的取貨條碼貼附於包裹以將包裹放置於取貨點。在一些實施例中,取貨點裝置130也可以包括上述印刷電路。In some embodiments, the pickup point device 130 may receive order information. In some embodiments, when the pickup point device 130 transmits the order information to the pickup server 120, the pickup server 120 can send the generated pickup barcode back to the pickup point device 130 to notify the seller user to proceed. When receiving goods, the pickup point device 130 can print the pickup barcode, and then the seller user can attach the printed pickup barcode to the package to place the package at the pickup point. In some embodiments, the pickup point device 130 may also include printed circuitry as described above.

舉例而言,當買方用戶欲向賣方用戶購買商品時,買方用戶可藉由買方用戶裝置110輸入商品資料、收件人姓名、收件人電話以及取貨點名稱以產生訂單資訊,並將訂單資訊傳送至賣方用戶裝置160以通知賣方用戶。賣方用戶可藉由取貨點裝置130輸入訂單資訊,取貨點裝置130可將訂單資訊傳送至取貨伺服器120,取貨伺服器120根據訂單資訊產生一個取貨條碼以將取貨條碼回傳給取貨點裝置130,取貨點裝置130可列印取貨條碼。此時,賣方用戶可將列印出來的取貨條碼貼附於包裹,並將包裹直接放置於取貨點。For example, when a buyer user wants to purchase goods from a seller user, the buyer user can input the product information, recipient's name, recipient's phone number, and pickup point name through the buyer's user device 110 to generate order information, and submit the order The information is sent to the seller user device 160 to notify the seller user. The seller user can input order information through the pickup point device 130. The pickup point device 130 can transmit the order information to the pickup server 120. The pickup server 120 generates a pickup barcode based on the order information to return the pickup barcode. Passed to the pickup point device 130, the pickup point device 130 can print the pickup barcode. At this time, the seller user can attach the printed pickup barcode to the package and place the package directly at the pickup point.

再者,於步驟S220中,藉由取貨點裝置130檢測是否已掃描到符合取貨條碼的條碼。若是,則進步入步驟S230。若否,則回到步驟S220。在一些實施例中,取貨點裝置130可包括掃描器(例如,雷射掃描器),掃描器用以掃描條碼。Furthermore, in step S220, the pickup point device 130 detects whether a barcode that matches the pickup barcode has been scanned. If yes, then proceed to step S230. If not, return to step S220. In some embodiments, the pickup point device 130 may include a scanner (eg, a laser scanner) for scanning barcodes.

舉例而言,當廠商人員或賣方用戶將包裹遞送至或放置於取貨點時,廠商人員或賣方用戶可藉由取貨點裝置130掃描包裹上的條碼。此時,取貨點裝置130可檢測是否已掃描到符合取貨條碼的條碼。For example, when a manufacturer's personnel or seller's user delivers or places a package at a pickup point, the manufacturer's personnel or seller's user can scan the barcode on the package through the pickup point device 130 . At this time, the pickup point device 130 may detect whether a barcode that matches the pickup barcode has been scanned.

再者,於步驟S230中,藉由取貨點裝置130產生狀態資訊,並立即經由取貨伺服器120傳送取貨消息至買方用戶裝置以通知買方用戶至取貨點領取包裹,其中狀態資訊指示包裹已被寄送且已被取貨點收到。Furthermore, in step S230, status information is generated by the pickup point device 130, and a pickup message is immediately sent to the buyer user device via the pickup server 120 to notify the buyer user to pick up the package at the pickup point, where the status information indicates The package has been shipped and received at the pickup point.

舉例而言,一旦檢測掃描到符合取貨條碼的條碼,取貨點裝置130會在包裹狀態表中將此包裹的狀態資訊設定為「已寄送」以及「已入店」,其中包裹狀態表包括取貨點目前存放的所有包裹的狀態資訊。For example, once a barcode that matches the pickup barcode is detected and scanned, the pickup point device 130 will set the status information of the package as "shipped" and "in-store" in the package status table, where the package status table Includes status information for all packages currently stored at the pickup point.

在一些實施例中,取貨消息可包括訂單編號、收件人電話以及取貨點名稱。在一些實施例中,取貨點裝置130可為訂單資訊設定訂單編號。In some embodiments, the pickup message may include the order number, recipient's phone number, and pickup point name. In some embodiments, the pickup point device 130 may set an order number for the order information.

舉例而言,一併參照第3圖,第3圖為根據本揭示一些實施例的取貨消息MSG的示意圖。如第3圖所示,取貨消息MSG包括收件人電話PHN、訂單編號NO、取貨點名稱PP。收件人電話PHN為「0911111123」、訂單編號NO為「012345678901」以及取貨點名稱PP為「全家中賓店」。當買方用戶裝置110接收到取貨消息MSG時,買方用戶裝置110可通知買方用戶可以到取貨點名稱PP為「全家中賓店」的位置領取包裹。For example, refer also to Figure 3, which is a schematic diagram of a pickup message MSG according to some embodiments of the present disclosure. As shown in Figure 3, the pickup message MSG includes the recipient's phone number PHN, order number NO, and pickup point name PP. The recipient's phone number PHN is "0911111123", the order number NO is "012345678901" and the pickup point name PP is "FamilyMart Chinese Guest Store". When the buyer's user device 110 receives the pickup message MSG, the buyer's user device 110 may notify the buyer that the user can pick up the package at the pickup point whose name PP is "FamilyMart Chinese Guest Store".

在一些實施例中,取貨伺服器120可儲存時間閾值,並檢測未領取包裹的時間是否大於時間閾值。在一些實施例中,當取貨伺服器120檢測時間大於時間閾值時,取貨伺服器120可根據訂單資訊產生退貨條碼,並將退貨條碼傳送至取貨點裝置130。在一些實施例中,當取貨點裝置檢測130已掃描到符合退貨條碼的條碼時,取貨點裝置130認證包裹可以被退回。在一些實施例中,退貨條碼不同於取貨條碼。在一些實施例中,時間閾值可以由取貨伺服器120的管理人員所預先設定的。在一些實施例中,退貨條碼可以是一維條碼或二維條碼。In some embodiments, the pickup server 120 may store a time threshold and detect whether the time the package has not been picked up is greater than the time threshold. In some embodiments, when the pickup server 120 detects that the time is greater than the time threshold, the pickup server 120 may generate a return barcode based on the order information, and transmit the return barcode to the pickup point device 130 . In some embodiments, when the pickup point device detects 130 that a barcode that matches the return barcode has been scanned, the pickup point device 130 authenticates that the package can be returned. In some embodiments, the return barcode is different from the pickup barcode. In some embodiments, the time threshold may be preset by the administrator of the pickup server 120 . In some embodiments, the return barcode may be a one-dimensional barcode or a two-dimensional barcode.

在一些實施例中,取貨伺服器120更可將退貨條碼傳送至賣方用戶裝置160以通知賣方用戶進行退貨,且賣方用戶裝置160用以顯示退貨條碼以供取貨點裝置130進行掃描。In some embodiments, the pickup server 120 may further transmit the return barcode to the seller user device 160 to notify the seller user to return the product, and the seller user device 160 may display the return barcode for scanning by the pickup point device 130 .

舉例而言,當買方用戶超過一定時間未取包裹時,取貨伺服器120可根據訂單資訊產生退貨條碼,並將退貨條碼傳送至取貨點裝置130以及賣方用戶裝置160。此時,賣方用戶可到取貨點,並藉由賣方用戶裝置160顯示退貨條碼。藉此,賣方用戶可藉由取貨點裝置130掃描賣方用戶裝置160所顯示的退貨條碼。當取貨點裝置130檢測已掃描到符合退貨條碼的條碼時,取貨點裝置130認證包裹可以被退回。如此一來,賣方用戶可從取貨點領取此包裹。For example, when the buyer user does not pick up the package for a certain period of time, the pickup server 120 can generate a return barcode based on the order information, and transmit the return barcode to the pickup point device 130 and the seller user device 160 . At this time, the seller user can go to the pickup point and display the return barcode through the seller user device 160 . Thereby, the seller user can scan the return barcode displayed on the seller user device 160 through the pickup point device 130 . When the pickup point device 130 detects that a barcode that matches the return barcode has been scanned, the pickup point device 130 authenticates that the package can be returned. This way, the seller user can pick up the package from the pickup point.

以下以實際例子說明條碼的顯示。一併參照第4圖,第4圖為根據本揭示一些實施例的顯示出條碼BR的示意圖。如第4圖所示,取貨點裝置130可包括掃描器131,掃描器131可掃描賣方用戶裝置160所顯示的條碼BR以檢測是否已掃描到符合退貨條碼的條碼BR。The following uses practical examples to illustrate barcode display. Referring also to FIG. 4 , FIG. 4 is a schematic diagram showing a barcode BR according to some embodiments of the present disclosure. As shown in FIG. 4 , the pickup point device 130 may include a scanner 131 , and the scanner 131 may scan the barcode BR displayed on the seller's user device 160 to detect whether a barcode BR that matches the return barcode has been scanned.

在一些實施例中,取貨伺服器120更可將退貨條碼傳送至廠商裝置150以通知廠商人員進行退貨,且廠商裝置150用以顯示退貨條碼以供取貨點裝置130進行掃描。In some embodiments, the pickup server 120 may further transmit the return barcode to the manufacturer device 150 to notify manufacturer personnel to perform the return, and the manufacturer device 150 may display the return barcode for scanning by the pickup point device 130 .

舉例而言,當買方用戶超過一定時間未取包裹時,取貨伺服器120可根據訂單資訊產生退貨條碼,並將退貨條碼傳送至取貨點裝置130以及廠商裝置150。此時,廠商人員可到取貨點,並藉由廠商裝置150顯示退貨條碼。藉此,廠商人員可藉由取貨點裝置130掃描廠商裝置150所顯示的退貨條碼。當取貨點裝置130檢測已掃描到符合退貨條碼的條碼時,取貨點裝置130認證包裹可以被退回。如此一來,廠商人員可從取貨點領取此包裹。For example, when the buyer user does not pick up the package for more than a certain period of time, the pickup server 120 can generate a return barcode based on the order information, and transmit the return barcode to the pickup point device 130 and the manufacturer device 150 . At this time, the manufacturer's personnel can go to the pickup point and display the return barcode through the manufacturer's device 150 . Thereby, the manufacturer's personnel can scan the return barcode displayed on the manufacturer's device 150 through the pickup point device 130 . When the pickup point device 130 detects that a barcode that matches the return barcode has been scanned, the pickup point device 130 authenticates that the package can be returned. This way, vendor personnel can pick up the package from the pickup point.

值得注意的是,廠商裝置150顯示條碼的方式也相同於第4圖。It is worth noting that the manner in which the manufacturer's device 150 displays the barcode is also the same as in Figure 4 .

綜上所述,本揭示實施例的物流處理系統可選定一個取貨點,以供賣方用戶或廠商人員直接將包裹放置於此取貨點。響應於檢測以掃描到取貨條碼時,本揭示實施例的物流處理系統更可立即發出取貨消息至買方用戶裝置。藉此,將不需要再進行包裹複雜的進貨轉運過程,達成大大縮短進貨配送時間的效果。此外,當檢測在經過一段時間後包裹仍未被領取,本揭示實施例的物流處理系統立即發送退貨條碼至賣方用戶裝置或廠商裝置以通知賣方用戶或廠商人員能到取貨點領取退貨的包裹。藉此,也將不需要再進行包裹複雜的退貨轉運過程,達成大大縮短退貨配送時間的效果。In summary, the logistics processing system of the embodiment of the present disclosure can select a pick-up point for seller users or manufacturer personnel to directly place packages at this pick-up point. In response to detecting that the pickup barcode is scanned, the logistics processing system of the embodiment of the present disclosure can further immediately send a pickup message to the buyer's user device. This eliminates the need for complex incoming shipment transfer processes, significantly shortening incoming shipment delivery time. In addition, when it is detected that the package has not been picked up after a period of time, the logistics processing system of the embodiment of the present disclosure immediately sends a return barcode to the seller's user device or manufacturer's device to notify the seller's user or manufacturer's personnel that they can go to the pick-up point to pick up the returned package. . This will eliminate the need for the complex return and transportation process of parcels, greatly shortening the return delivery time.

雖然本揭示的特定實施例已經揭露有關上述實施例,此些實施例不意欲限制本揭示。各種替代及改良可藉由相關領域中的一般技術人員在本揭示中執行而沒有從本揭示的原理及精神背離。因此,本揭示的保護範圍由所附申請專利範圍確定。Although specific embodiments of the present disclosure have been disclosed with regard to the above-described embodiments, these embodiments are not intended to limit the present disclosure. Various substitutions and modifications can be made in the present disclosure by those of ordinary skill in the relevant art without departing from the principles and spirit of the present disclosure. Therefore, the scope of protection of the present disclosure is determined by the appended patent claims.

100:物流處理系統 110:買方用戶裝置 120:取貨伺服器 130:取貨點裝置 131:掃描器 140:廠商伺服器 150:廠商裝置 160:賣方用戶裝置 MSG:取貨消息 PHN:收件人電話 NO:訂單編號 PP:取貨點名稱 BR:條碼 100:Logistics processing system 110: Buyer User Device 120: Pickup server 130: Pickup point device 131:Scanner 140:Manufacturer server 150:Manufacturer device 160: Seller User Device MSG: Pickup message PHN: Recipient’s phone number NO:Order number PP: Pickup point name BR: barcode

第1圖為本揭示的物流處理系統的示意圖。 第2圖為本揭示的物流處理方法的流程圖。 第3圖為根據本揭示一些實施例的取貨消息的示意圖。 第4圖為根據本揭示一些實施例的顯示出條碼的示意圖。 Figure 1 is a schematic diagram of the disclosed logistics processing system. Figure 2 is a flow chart of the disclosed logistics processing method. Figure 3 is a schematic diagram of a pickup message according to some embodiments of the present disclosure. Figure 4 is a schematic diagram showing a barcode according to some embodiments of the present disclosure.

100:物流處理系統 100:Logistics processing system

110:買方用戶裝置 110: Buyer User Device

120:取貨伺服器 120: Pickup server

130:取貨點裝置 130: Pickup point device

140:廠商伺服器 140:Manufacturer server

150:廠商裝置 150:Manufacturer device

160:賣方用戶裝置 160: Seller User Device

Claims (10)

一種物流處理系統,包括:一取貨點裝置,用以設置於一取貨點;一買方用戶裝置;一取貨伺服器,連接該取貨點裝置以及該買方用戶裝置,用以接收訂單資訊,並根據該訂單資訊產生一取貨條碼以傳送至該取貨點裝置,其中該訂單資訊對應於一買方用戶的一購物行為,該取貨條碼用以貼附於一包裹,該包裹對應於該訂單資訊,其中,當該取貨點裝置檢測已掃描到符合該取貨條碼的條碼時,該取貨點裝置產生狀態資訊,並立即經由該取貨伺服器傳送一取貨消息至該買方用戶裝置以通知該買方用戶至該取貨點領取該包裹,其中該狀態資訊指示該包裹已被寄送且已被放置於該取貨點。 A logistics processing system, including: a pick-up point device, arranged at a pick-up point; a buyer user device; and a pick-up server, connected to the pick-up point device and the buyer user device, for receiving order information , and generates a pickup barcode based on the order information to transmit to the pickup point device, where the order information corresponds to a shopping behavior of a buyer user, and the pickup barcode is used to be attached to a package, and the package corresponds to The order information, wherein when the pickup point device detects that a barcode that matches the pickup barcode has been scanned, the pickup point device generates status information and immediately sends a pickup message to the buyer through the pickup server The user device is used to notify the buyer that the user collects the package at the pickup point, and the status information indicates that the package has been sent and placed at the pickup point. 如請求項1所述之物流處理系統,更包括:一廠商伺服器,連接該取貨伺服器以及該買方用戶裝置,用以從該買方用戶裝置接收該訂單資訊,其中,當該廠商伺服器將該訂單資訊傳送至該取貨伺服器時,該取貨伺服器將所產生的該取貨條碼回傳給該廠商伺服器,該廠商伺服器將該取貨條碼傳送給一廠商裝置以通知一廠商人員進行送貨,該廠商裝置列印該取貨條碼,進而供該廠商人員將所列印的該取貨條碼貼附於該包裹以將該包裹遞送至該取貨點。 The logistics processing system as described in request item 1 further includes: a manufacturer server connected to the pickup server and the buyer user device to receive the order information from the buyer user device, wherein when the manufacturer server When the order information is sent to the pickup server, the pickup server returns the generated pickup barcode to the manufacturer server, and the manufacturer server sends the pickup barcode to a manufacturer device to notify When a manufacturer's personnel makes a delivery, the manufacturer's device prints the pickup barcode, and then the manufacturer's personnel attaches the printed pickup barcode to the package to deliver the package to the pickup point. 如請求項1所述之物流處理系統,更包括:一賣方用戶裝置,連接該取貨伺服器以及該買方用戶裝置,用以從該買方用戶裝置接收該訂單資訊,其中,當該賣方用戶裝置將該訂單資訊傳送至該取貨伺服器時,該取貨伺服器將所產生的該取貨條碼回傳給該賣方用戶裝置以通知一賣方用戶進行送貨,該賣方用戶裝置列印該取貨條碼,進而供該賣方用戶將所列印的該取貨條碼貼附於該包裹以將該包裹遞送至該取貨點。 The logistics processing system of claim 1 further includes: a seller user device connected to the pickup server and the buyer user device to receive the order information from the buyer user device, wherein when the seller user device When the order information is sent to the pickup server, the pickup server returns the generated pickup barcode to the seller user device to notify a seller user to deliver the goods, and the seller user device prints the pickup barcode. The goods barcode is then used by the seller user to affix the printed pickup barcode to the package to deliver the package to the pickup point. 如請求項1所述之物流處理系統,其中該取貨點裝置接收該訂單資訊,其中,當該取貨點裝置將該訂單資訊傳送至該取貨伺服器時,該取貨伺服器將所產生的該取貨條碼回傳給該取貨點裝置以通知一賣方用戶進行進貨,該取貨點裝置列印該取貨條碼,進而供該賣方用戶將所列印的該取貨條碼貼附於該包裹以將該包裹放置於該取貨點。 The logistics processing system as described in request item 1, wherein the pickup point device receives the order information, wherein when the pickup point device transmits the order information to the pickup server, the pickup server The generated pickup barcode is sent back to the pickup point device to notify a seller user to purchase the goods. The pickup point device prints the pickup barcode, and then allows the seller user to attach the printed pickup barcode. to place the package at the pickup point. 如請求項1所述之物流處理系統,其中該取貨條碼為一維條碼或二維條碼。 The logistics processing system as described in claim 1, wherein the pickup barcode is a one-dimensional barcode or a two-dimensional barcode. 如請求項1所述之物流處理系統,其中該取貨點為一店鋪或一智能櫃。 The logistics processing system as described in claim 1, wherein the pickup point is a store or a smart cabinet. 如請求項1所述之物流處理系統,其中該取貨伺服器儲存一時間閾值,並檢測未領取該包裹的一時間是否大於該時間閾值,其中,當該取貨伺服器檢測該時間大於該時間閾值時,該取貨伺服器根據該訂單資訊產生一退貨條碼,並將該退貨條碼傳送至該取貨點裝置,其中,當該取貨點裝置檢測已掃描到符合該退貨條碼的條碼時,該取貨點裝置認證該包裹可以被退回。 The logistics processing system as described in claim 1, wherein the pickup server stores a time threshold and detects whether the time when the package has not been collected is greater than the time threshold, wherein when the pickup server detects that the time is greater than the At the time threshold, the pickup server generates a return barcode based on the order information and transmits the return barcode to the pickup point device. When the pickup point device detects that a barcode that matches the return barcode has been scanned, , the pickup point device authenticates that the package can be returned. 如請求項7所述之物流處理系統,其中該取貨伺服器更將該退貨條碼傳送至一賣方用戶裝置以通知一賣方用戶進行退貨,以及該賣方用戶裝置用以顯示該退貨條碼以供該取貨點裝置進行掃描。 The logistics processing system of claim 7, wherein the pickup server further transmits the return barcode to a seller user device to notify a seller user to perform a return, and the seller user device is used to display the return barcode for the Pickup point device for scanning. 如請求項7所述之物流處理系統,其中該取貨伺服器更將該退貨條碼傳送至一廠商裝置以通知一廠商人員進行退貨,以及該廠商裝置用以顯示該退貨條碼以供該取貨點裝置進行掃描。 The logistics processing system as described in request item 7, wherein the pickup server further transmits the return barcode to a manufacturer device to notify a manufacturer personnel to perform the return, and the manufacturer device is used to display the return barcode for the pickup. Click the device to scan. 如請求項7所述之物流處理系統,其中該退貨條碼為一維條碼或二維條碼。 The logistics processing system as described in request item 7, wherein the return barcode is a one-dimensional barcode or a two-dimensional barcode.
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