TWM643192U - Logistics processing system - Google Patents
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Abstract
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本揭示有關於一種物流技術,且特別是有關於物流處理系統。The disclosure relates to a logistics technology, and in particular to a logistics processing system.
隨著非實體店面購物的普及,消費者透過網路或郵件等方式下單,再藉由物流業者依據訂單內容準備包裹後郵寄的行為愈趨普及。然而,現行物流處理方法,多以訂單成立時間為依據,依序進行包裹打包作業以進一步對包裹處理,然而,受限於轉運時效、直配成本等考量,仍無法大大縮短配送時間。With the popularity of shopping in non-physical stores, it is becoming more and more popular for consumers to place orders through the Internet or by mail, and then use the logistics industry to prepare packages according to the order content and post them. However, the current logistics processing methods are mostly based on the time when the order was established, and the parcels are packed sequentially to further process the parcels. However, due to considerations such as transshipment timeliness and direct delivery costs, it is still impossible to greatly shorten the delivery time.
本揭示的一態樣揭露一種物流處理系統,其包括取貨點裝置、買方用戶裝置以及取貨伺服器。取貨點裝置用以設置於取貨點。取貨伺服器連接取貨點裝置以及買方用戶裝置,用以接收訂單資訊,並根據訂單資訊產生取貨條碼以傳送至取貨點裝置,其中該訂單資訊對應於買方用戶的購物行為,取貨條碼用以貼附於包裹,包裹對應於該訂單資訊。當取貨點裝置檢測已掃描到符合取貨條碼的條碼時,取貨點裝置產生狀態資訊,並立即經由取貨伺服器傳送取貨消息至買方用戶裝置以通知買方用戶至取貨點領取包裹,其中狀態資訊指示包裹已被寄送且已被取貨點收到。An aspect of the present disclosure discloses a logistics processing system, which includes a pick-up point device, a buyer user device, and a pick-up server. The pick-up point device is used for setting at the pick-up point. The pick-up server is connected to the pick-up point device and the buyer's user device to receive order information, and generates a pick-up barcode based on the order information to send to the pick-up point device, wherein the order information corresponds to the shopping behavior of the buyer user, and the pick-up barcode is used to attach to the package, and the package corresponds to the order information. When the pick-up point device detects that the barcode matching the pick-up barcode has been scanned, the pick-up point device generates status information, and immediately sends a pick-up message to the buyer user device through the pick-up server to notify the buyer user to pick up the package at the pick-up point, wherein the status information indicates that the package has been sent and received by the pick-up point.
基於上述,本揭示的物流處理系統選定一個取貨點,以供賣方用戶或廠商人員直接將包裹放置於此取貨點。響應於檢測以掃描到取貨條碼時,本揭示實施例的物流處理系統立即發出取貨消息至買方用戶裝置。藉此,將不再受限於轉運時效、直配成本等考量,進而大大縮短配送時間。Based on the above, the logistics processing system of the present disclosure selects a pick-up point for the seller user or the manufacturer's personnel to directly place the package at the pick-up point. When the pick-up barcode is scanned in response to detection, the logistics processing system of the disclosed embodiment immediately sends a pick-up message to the buyer user device. In this way, it will no longer be limited by considerations such as transshipment timeliness and direct distribution costs, and the delivery time will be greatly shortened.
針對目前的物流技術,針對企業對消費者(Business to Customer,B2C)或消費者對消費者(Customer to Customer,C2C)的購物,各家物流業者因受限於轉運時效、直配成本等考量,仍無法大大縮短配送時間。有鑑於此,本揭示提出一種物流處理系統,物流處理系統通知賣方用戶或廠商直接將包裹送至取貨點,並在對包裹進行掃碼後便立即傳送取貨消息至買方用戶所操作的買方用戶裝置,藉以通知買方用戶至此取貨點領取包裹。如此一來,將不再需要物流業者的各種轉送(包括包裹寄送、包裹轉送、包裹入店等步驟),這也將大大縮短配送時間。For the current logistics technology, for business to customer (Business to Customer, B2C) or consumer to customer (Customer to Customer, C2C) shopping, various logistics companies are still unable to greatly shorten the delivery time due to considerations such as transit timeliness and direct delivery costs. In view of this, this disclosure proposes a logistics processing system. The logistics processing system notifies the seller user or manufacturer to deliver the package directly to the pick-up point, and immediately sends a pick-up message to the buyer user device operated by the buyer user after scanning the code of the package, so as to notify the buyer user to pick up the package at this pick-up point. In this way, various transfers by logistics operators (including steps such as package delivery, package transfer, and package entry into the store) will no longer be required, which will also greatly shorten the delivery time.
請參照第1圖,第1圖為本揭示的物流處理系統100的示意圖。如第1圖所示,物流處理系統100包括買方用戶裝置110、取貨伺服器120以及取貨點裝置130。取貨伺服器120耦接於買方用戶裝置110以及取貨點裝置130。Please refer to FIG. 1 , which is a schematic diagram of a
在一些實施例中,買方用戶裝置110由買方用戶進行操作,其中買方用戶可以是購買商品(例如,牙刷)的用戶。在一些實施例中,買方用戶裝置110可以是由具有硬體或軟體的操作介面的各種電子裝置(例如,手機、平板電腦貨桌上型電腦等)所實現。In some embodiments, the
在一些實施例中,取貨伺服器120可以是由管理店鋪的運營商(例如,店鋪運營商或智能櫃運營商)所提供。在一些實施例中,取貨伺服器120可以是由各種常用的伺服器架構(例如,雲端伺服器、虛擬伺服器或大型伺服器等)所實現。In some embodiments, the pick-
在本實施例中,取貨點裝置130設置於一個取貨點。值得注意的是,在此雖以一個取貨點裝置130以及一個取貨點為例,然而,在實際應用中,可能存在多個取貨點,且多個取貨點具有各自的取貨點裝置。In this embodiment, the pick-
在一些實施例中,取貨點裝置130可以是由具有硬體或軟體的操作介面的各種電子機台(例如,智能櫃機台、收銀機台或店舖機台等)所實現。在一些實施例中,取貨點可以是店鋪(例如,便利商店)或智能櫃等。In some embodiments, the pick-
在一些實施例中,物流處理系統100更可包括廠商伺服器140以及廠商裝置150,廠商伺服器140耦接於廠商裝置150以及取貨伺服器120。在一些實施例中,廠商伺服器140可以由販賣商品的電商(Electronic Commerce,E-Commerce)所提供。在一些實施例中,廠商裝置150可以是由廠商人員操作,其中廠商人員可以是電商的員工(例如,送貨員)。In some embodiments, the
在一些實施例中,物流處理系統100更可包括賣方用戶裝置160,賣方用戶裝置160耦接於取貨伺服器120。在一些實施例中,賣方用戶裝置160可以是由賣方用戶操作,其中賣方用戶可以是販賣商品的用戶。In some embodiments, the
請一併參照第2圖,第2圖為本揭示的物流處理方法的流程圖,第1圖所示的物流處理系統100可用以執行第2圖中的物流處理方法。如第2圖所示,於步驟S210中,藉由取貨伺服器120接收訂單資訊,並藉由取貨伺服器120根據訂單資訊產生取貨條碼以傳送至取貨點裝置130,其中訂單資訊對應於買方用戶的購物行為,取貨條碼用以貼附於包裹,包裹對應於訂單資訊。在一些實施例中,包裹可包裝買方用戶所購買的商品。在一些實施例中,取貨條碼可以是一維條碼或二維條碼。在一些實施例中,訂單資訊可包括商品資料(例如,欲購買的商品)、收件人姓名、收件人電話以及取貨點名稱。在一些實施例中,商品資料、收件人姓名、收件人電話以及取貨點名稱可以是由買方用戶藉由買方用戶裝置110所設定的。換言之,買方用戶可以選定一個取貨點以供賣方用戶或廠商人員將包裹遞送或放置於此。此外,取貨點名稱也可以是由賣方用戶或廠商人員所設定的。Please refer to FIG. 2 together. FIG. 2 is a flow chart of the logistics processing method disclosed in the present invention. The
在一些實施例中,針對企業對消費者的購物,廠商伺服器140可從買方用戶裝置110接收訂單資訊。在一些實施例中,當廠商伺服器140將訂單資訊傳送至取貨伺服器120時,取貨伺服器120可將所產生的取貨條碼回傳給廠商伺服器140,廠商伺服器140可將取貨條碼傳送給廠商裝置150以通知廠商人員進行送貨,廠商裝置150可列印取貨條碼,進而供廠商人員將取貨條碼貼附於包裹以將包裹遞送至取貨點。在一些實施例中,廠商裝置150可包括印刷電路,印刷電路可用以列印取貨條碼。In some embodiments, for business-to-consumer shopping, the
舉例而言,當買方用戶欲向店商的平台購買商品時,買方用戶可藉由買方用戶裝置110輸入商品資料、收件人姓名、收件人電話以及取貨點名稱以產生訂單資訊,並將訂單資訊傳送至廠商伺服器140。廠商伺服器140可將訂單資訊傳送至取貨伺服器120,取貨伺服器120根據訂單資訊產生一個取貨條碼(例如,將訂單資訊轉換為Code39的一維條碼)以將取貨條碼回傳給廠商伺服器140,廠商伺服器140可將取貨條碼傳送給廠商裝置150,廠商裝置150可列印取貨條碼。此時,廠商人員可將列印出來的取貨條碼貼附於包裹,並將包裹直接運送至取貨點。For example, when a buyer user wants to purchase a product from a merchant's platform, the buyer user can input product information, recipient's name, recipient's phone number, and pick-up point name through the
在一些實施例中,消費者對消費者的購物,賣方用戶裝置160可從買方用戶裝置110接收訂單資訊。在一些實施例中,當賣方用戶裝置160將訂單資訊傳送至取貨伺服器120時,取貨伺服器120可將所產生的取貨條碼回傳給賣方用戶裝置160以通知賣方用戶進行送貨,賣方用戶裝置160列印取貨條碼,進而供賣方用戶將所列印的取貨條碼貼附於包裹以將包裹遞送至取貨點。在一些實施例中,賣方用戶裝置160也可以包括上述印刷電路。In some embodiments, for customer-to-consumer shopping, the
舉例而言,當買方用戶欲向賣方用戶購買商品時,買方用戶可藉由買方用戶裝置110輸入商品資料、收件人姓名、收件人電話以及取貨點名稱以產生訂單資訊,並將訂單資訊傳送至賣方用戶裝置160。賣方用戶裝置160可將訂單資訊傳送至取貨伺服器120,取貨伺服器120根據訂單資訊產生一個取貨條碼以將取貨條碼回傳給賣方用戶裝置160,賣方用戶裝置160可列印取貨條碼。此時,賣方用戶可將列印出來的取貨條碼貼附於包裹,並將包裹直接運送至取貨點。For example, when a buyer user wants to purchase commodities from a seller user, the buyer user can input product information, recipient name, recipient phone number, and pick-up point name through the
在一些實施例中,取貨點裝置130可接收訂單資訊。在一些實施例中,當取貨點裝置130將訂單資訊傳送至取貨伺服器120時,取貨伺服器120可將所產生的取貨條碼回傳給取貨點裝置130以通知賣方用戶進行進貨,取貨點裝置130可列印取貨條碼,進而供賣方用戶將所列印的取貨條碼貼附於包裹以將包裹放置於取貨點。在一些實施例中,取貨點裝置130也可以包括上述印刷電路。In some embodiments, the pick-
舉例而言,當買方用戶欲向賣方用戶購買商品時,買方用戶可藉由買方用戶裝置110輸入商品資料、收件人姓名、收件人電話以及取貨點名稱以產生訂單資訊,並將訂單資訊傳送至賣方用戶裝置160以通知賣方用戶。賣方用戶可藉由取貨點裝置130輸入訂單資訊,取貨點裝置130可將訂單資訊傳送至取貨伺服器120,取貨伺服器120根據訂單資訊產生一個取貨條碼以將取貨條碼回傳給取貨點裝置130,取貨點裝置130可列印取貨條碼。此時,賣方用戶可將列印出來的取貨條碼貼附於包裹,並將包裹直接放置於取貨點。For example, when a buyer user wants to purchase a product from a seller user, the buyer user can input product information, recipient name, recipient phone number, and pick-up point name through the
再者,於步驟S220中,藉由取貨點裝置130檢測是否已掃描到符合取貨條碼的條碼。若是,則進步入步驟S230。若否,則回到步驟S220。在一些實施例中,取貨點裝置130可包括掃描器(例如,雷射掃描器),掃描器用以掃描條碼。Furthermore, in step S220 , the pick-
舉例而言,當廠商人員或賣方用戶將包裹遞送至或放置於取貨點時,廠商人員或賣方用戶可藉由取貨點裝置130掃描包裹上的條碼。此時,取貨點裝置130可檢測是否已掃描到符合取貨條碼的條碼。For example, when the manufacturer's personnel or the seller user deliver the package to or place it at the pick-up point, the manufacturer's personnel or the seller user can use the pick-up
再者,於步驟S230中,藉由取貨點裝置130產生狀態資訊,並立即經由取貨伺服器120傳送取貨消息至買方用戶裝置以通知買方用戶至取貨點領取包裹,其中狀態資訊指示包裹已被寄送且已被取貨點收到。Furthermore, in step S230, the pick-up
舉例而言,一旦檢測掃描到符合取貨條碼的條碼,取貨點裝置130會在包裹狀態表中將此包裹的狀態資訊設定為「已寄送」以及「已入店」,其中包裹狀態表包括取貨點目前存放的所有包裹的狀態資訊。For example, once a barcode matching the pick-up barcode is scanned, the pick-up
在一些實施例中,取貨消息可包括訂單編號、收件人電話以及取貨點名稱。在一些實施例中,取貨點裝置130可為訂單資訊設定訂單編號。In some embodiments, the pickup message may include the order number, the recipient's phone number, and the name of the pickup point. In some embodiments, the pick-up
舉例而言,一併參照第3圖,第3圖為根據本揭示一些實施例的取貨消息MSG的示意圖。如第3圖所示,取貨消息MSG包括收件人電話PHN、訂單編號NO、取貨點名稱PP。收件人電話PHN為「0911111123」、訂單編號NO為「012345678901」以及取貨點名稱PP為「全家中賓店」。當買方用戶裝置110接收到取貨消息MSG時,買方用戶裝置110可通知買方用戶可以到取貨點名稱PP為「全家中賓店」的位置領取包裹。For example, refer to FIG. 3 together. FIG. 3 is a schematic diagram of a pick-up message MSG according to some embodiments of the present disclosure. As shown in Figure 3, the pick-up message MSG includes the recipient's phone PHN, order number NO, and pick-up point name PP. The PHN of the recipient is "0911111123", the order number is "012345678901", and the name of the pick-up point PP is "Family Chinese Guest Store". When the
在一些實施例中,取貨伺服器120可儲存時間閾值,並檢測未領取包裹的時間是否大於時間閾值。在一些實施例中,當取貨伺服器120檢測時間大於時間閾值時,取貨伺服器120可根據訂單資訊產生退貨條碼,並將退貨條碼傳送至取貨點裝置130。在一些實施例中,當取貨點裝置檢測130已掃描到符合退貨條碼的條碼時,取貨點裝置130認證包裹可以被退回。在一些實施例中,退貨條碼不同於取貨條碼。在一些實施例中,時間閾值可以由取貨伺服器120的管理人員所預先設定的。在一些實施例中,退貨條碼可以是一維條碼或二維條碼。In some embodiments, the pick-up
在一些實施例中,取貨伺服器120更可將退貨條碼傳送至賣方用戶裝置160以通知賣方用戶進行退貨,且賣方用戶裝置160用以顯示退貨條碼以供取貨點裝置130進行掃描。In some embodiments, the pick-up
舉例而言,當買方用戶超過一定時間未取包裹時,取貨伺服器120可根據訂單資訊產生退貨條碼,並將退貨條碼傳送至取貨點裝置130以及賣方用戶裝置160。此時,賣方用戶可到取貨點,並藉由賣方用戶裝置160顯示退貨條碼。藉此,賣方用戶可藉由取貨點裝置130掃描賣方用戶裝置160所顯示的退貨條碼。當取貨點裝置130檢測已掃描到符合退貨條碼的條碼時,取貨點裝置130認證包裹可以被退回。如此一來,賣方用戶可從取貨點領取此包裹。For example, when the buyer user has not picked up the package for a certain period of time, the pick-up
以下以實際例子說明條碼的顯示。一併參照第4圖,第4圖為根據本揭示一些實施例的顯示出條碼BR的示意圖。如第4圖所示,取貨點裝置130可包括掃描器131,掃描器131可掃描賣方用戶裝置160所顯示的條碼BR以檢測是否已掃描到符合退貨條碼的條碼BR。The following is a practical example to illustrate the barcode display. Also refer to FIG. 4 , which is a schematic diagram showing a barcode BR according to some embodiments of the present disclosure. As shown in FIG. 4 , the pick-up
在一些實施例中,取貨伺服器120更可將退貨條碼傳送至廠商裝置150以通知廠商人員進行退貨,且廠商裝置150用以顯示退貨條碼以供取貨點裝置130進行掃描。In some embodiments, the
舉例而言,當買方用戶超過一定時間未取包裹時,取貨伺服器120可根據訂單資訊產生退貨條碼,並將退貨條碼傳送至取貨點裝置130以及廠商裝置150。此時,廠商人員可到取貨點,並藉由廠商裝置150顯示退貨條碼。藉此,廠商人員可藉由取貨點裝置130掃描廠商裝置150所顯示的退貨條碼。當取貨點裝置130檢測已掃描到符合退貨條碼的條碼時,取貨點裝置130認證包裹可以被退回。如此一來,廠商人員可從取貨點領取此包裹。For example, when the buyer user has not picked up the package for a certain period of time, the pick-up
值得注意的是,廠商裝置150顯示條碼的方式也相同於第4圖。It should be noted that the way the manufacturer's
綜上所述,本揭示實施例的物流處理系統可選定一個取貨點,以供賣方用戶或廠商人員直接將包裹放置於此取貨點。響應於檢測以掃描到取貨條碼時,本揭示實施例的物流處理系統更可立即發出取貨消息至買方用戶裝置。藉此,將不需要再進行包裹複雜的進貨轉運過程,達成大大縮短進貨配送時間的效果。此外,當檢測在經過一段時間後包裹仍未被領取,本揭示實施例的物流處理系統立即發送退貨條碼至賣方用戶裝置或廠商裝置以通知賣方用戶或廠商人員能到取貨點領取退貨的包裹。藉此,也將不需要再進行包裹複雜的退貨轉運過程,達成大大縮短退貨配送時間的效果。To sum up, the logistics processing system of the disclosed embodiment can select a pick-up point for the seller user or the manufacturer's personnel to directly place the package at the pick-up point. When the pick-up barcode is scanned in response to the detection, the logistics processing system of the disclosed embodiment can further send a pick-up message to the buyer user device immediately. In this way, there is no need to carry out the complicated purchase and transshipment process of the package, and the effect of greatly shortening the delivery time of the purchase is achieved. In addition, when it is detected that the package has not been picked up after a period of time, the logistics processing system of the disclosed embodiment immediately sends the return barcode to the seller's user device or the manufacturer's device to notify the seller's user or manufacturer's personnel that they can pick up the returned package at the pick-up point. In this way, there will be no need to carry out the complicated return and transfer process of the package, and the effect of greatly shortening the delivery time of the return is achieved.
雖然本揭示的特定實施例已經揭露有關上述實施例,此些實施例不意欲限制本揭示。各種替代及改良可藉由相關領域中的一般技術人員在本揭示中執行而沒有從本揭示的原理及精神背離。因此,本揭示的保護範圍由所附申請專利範圍確定。Although specific embodiments of the present disclosure have been disclosed with respect to the above-described embodiments, such embodiments are not intended to limit the present disclosure. Various substitutions and improvements can be implemented in the present disclosure by those skilled in the related art without departing from the principle and spirit of the present disclosure. Therefore, the protection scope of the present disclosure is determined by the appended claims.
100:物流處理系統 110:買方用戶裝置 120:取貨伺服器 130:取貨點裝置 131:掃描器 140:廠商伺服器 150:廠商裝置 160:賣方用戶裝置 MSG:取貨消息 PHN:收件人電話 NO:訂單編號 PP:取貨點名稱 BR:條碼100:Logistics processing system 110: Buyer user device 120: Pickup server 130: pick-up point device 131: Scanner 140: Manufacturer server 150: Manufacturer device 160: Seller User Device MSG: Pickup message PHN: Recipient's phone number NO: order number PP: Pickup point name BR: barcode
第1圖為本揭示的物流處理系統的示意圖。 第2圖為本揭示的物流處理方法的流程圖。 第3圖為根據本揭示一些實施例的取貨消息的示意圖。 第4圖為根據本揭示一些實施例的顯示出條碼的示意圖。 FIG. 1 is a schematic diagram of the logistics processing system disclosed in the present disclosure. Fig. 2 is a flowchart of the logistics processing method disclosed in the present invention. FIG. 3 is a schematic diagram of a pickup message according to some embodiments of the present disclosure. FIG. 4 is a schematic diagram showing a barcode according to some embodiments of the present disclosure.
100:物流處理系統 100:Logistics processing system
110:買方用戶裝置 110: Buyer user device
120:取貨伺服器 120: Pickup server
130:取貨點裝置 130: pick-up point device
140:廠商伺服器 140: Manufacturer server
150:廠商裝置 150: Manufacturer device
160:賣方用戶裝置 160: Seller User Device
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TWM643192U true TWM643192U (en) | 2023-07-01 |
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