TWI823651B - Intelligent message push system and smart message push method - Google Patents

Intelligent message push system and smart message push method Download PDF

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TWI823651B
TWI823651B TW111140907A TW111140907A TWI823651B TW I823651 B TWI823651 B TW I823651B TW 111140907 A TW111140907 A TW 111140907A TW 111140907 A TW111140907 A TW 111140907A TW I823651 B TWI823651 B TW I823651B
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instant messaging
speaker
identification data
message
user account
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TW202418211A (en
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林育辰
陳威廷
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犀動智能科技股份有限公司
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Abstract

一種智慧型訊息推播系統，包含一智慧音箱及一音箱管理伺服器。智慧音箱顯示一包含一裝置識別資料的加入好友條碼，並供一房客端行動通訊裝置能將一飯店的一即時通訊官方使用者帳號加入好友，且使一即時通訊伺服器將一包含裝置識別資料的綁定資訊傳送給音箱管理伺服器。當接收到來自一房客的一詢問輸入，智慧音箱將一答覆任務連同裝置識別資料傳送給音箱管理伺服器，使其產生一答覆內容並根據綁定資訊傳送一訊息發送請求給即時通訊伺服器，使其傳送一推播訊息給房客端行動通訊裝置，從而能以更便利的方式提供房客更豐富的資訊。An intelligent message push system includes a smart speaker and a speaker management server. The smart speaker displays a friend-adding barcode containing a device identification data, and allows a room client mobile communication device to add an instant messaging official user account of a hotel as a friend, and enables an instant messaging server to add a friend-adding barcode containing the device identification data. The binding information is sent to the speaker management server. When receiving a query input from a tenant, the smart speaker sends a reply task together with the device identification information to the speaker management server, so that it generates a reply content and sends a message sending request to the instant messaging server based on the binding information. It sends a push message to the tenant's mobile communication device, thereby providing the tenant with richer information in a more convenient way.

Description

智慧型訊息推播系統及智慧型訊息推播方法Intelligent message push system and smart message push method

本發明是有關於一種網路通訊系統，特別是指一種訊息推播系統。本發明還有關於一種訊息推播方法。The present invention relates to a network communication system, and in particular to a message push system. The present invention also relates to a message push method.

一般的智慧音箱能接收使用者語音指令，以執行播放音樂、播報天氣等任務。有支援無線通訊的智慧音箱還能根據使用者語音指令控制智慧家電設備。General smart speakers can receive user voice commands to perform tasks such as playing music and reporting the weather. Some smart speakers that support wireless communication can also control smart home appliances based on user voice commands.

本案發明人遂思及，若能發展出一種新的包含智慧音箱的推播系統，能與飯店的房客互動並推播訊息，將能以更便利的方式提供房客更豐富的資訊。The inventor of this case thought that if a new push system including smart speakers could be developed that could interact with hotel guests and push messages, it would be able to provide guests with richer information in a more convenient way.

因此，本發明的目的，即在提供一種智慧型訊息推播系統。Therefore, the purpose of the present invention is to provide an intelligent message push system.

本發明的另一目的，即在提供一種智慧型訊息推播方法。Another object of the present invention is to provide an intelligent message push method.

於是，本發明智慧型訊息推播系統，適於透過一即時通訊伺服器將訊息推播給一房客操作的一房客端行動通訊裝置，該房客端行動通訊裝置安裝有一對應於該即時通訊伺服器的即時通訊應用程式，且透過該即時通訊應用程式於該即時通訊伺服器註冊有一即時通訊一般使用者帳號，所述的智慧型訊息推播系統包含一智慧音箱及一音箱管理伺服器。Therefore, the intelligent message push system of the present invention is suitable for pushing messages to a tenant-side mobile communication device operated by a tenant through an instant messaging server. The tenant-side mobile communication device is installed with a device corresponding to the instant messaging server. An instant messaging application, and an instant messaging general user account is registered in the instant messaging server through the instant messaging application. The smart message push system includes a smart speaker and a speaker management server.

該智慧音箱適於設置於該房客入住的一飯店的一房間，並包含一通訊單元、一顯示單元、一輸入單元、一揚聲單元，及一電連接於該通訊單元、該顯示單元、該輸入單元與該揚聲單元的處理單元。The smart speaker is suitable for being installed in a room of a hotel where the tenant stays, and includes a communication unit, a display unit, an input unit, a speaker unit, and an electrical connection between the communication unit, the display unit, and the Input unit and processing unit of the speaker unit.

該音箱管理伺服器經由通訊網路與該智慧音箱連接，並儲存有該智慧音箱的一裝置識別資料及該房間的一房間識別資料，該裝置識別資料對應於該房間識別資料。The speaker management server is connected to the smart speaker through a communication network, and stores a device identification data of the smart speaker and a room identification data of the room, and the device identification data corresponds to the room identification data.

該智慧音箱的該處理單元經由該顯示單元顯示一加入好友條碼，該加入好友條碼包含該裝置識別資料，並使該房客端行動通訊裝置獲得該加入好友條碼後能透過該即時通訊應用程式將對應於該飯店的一即時通訊官方使用者帳號加入好友，並使該即時通訊伺服器將一包含彼此互相對應的該裝置識別資料、該即時通訊一般使用者帳號及該即時通訊官方使用者帳號的綁定資訊傳送給該音箱管理伺服器。The processing unit of the smart speaker displays a add-a-friend barcode through the display unit. The add-a-friend barcode includes the device identification information, and enables the tenant mobile communication device to obtain the add-a-friend barcode and use the instant messaging application to send the corresponding message. Add a friend to an instant messaging official user account of the hotel, and cause the instant messaging server to bind a link containing the device identification data, the instant messaging general user account, and the instant messaging official user account that correspond to each other. Send specific information to the speaker management server.

當該智慧音箱的該處理單元經由該輸入單元接收到來自該房客的一詢問輸入，該處理單元經由該通訊單元將對應於該詢問輸入的一答覆任務連同該裝置識別資料傳送給該音箱管理伺服器。When the processing unit of the smart speaker receives an inquiry input from the tenant through the input unit, the processing unit sends a reply task corresponding to the inquiry input together with the device identification data to the speaker management server through the communication unit device.

該音箱管理伺服器根據該答覆任務產生一答覆內容，並根據該綁定資訊傳送一訊息發送請求給該即時通訊伺服器，該訊息發送請求包含該答覆內容、該裝置識別資料對應的該即時通訊一般使用者帳號及該裝置識別資料對應的該即時通訊官方使用者帳號，並使該即時通訊伺服器以該即時通訊官方使用者帳號作為一訊息發送者且以該即時通訊一般使用者帳號作為一訊息接收者傳送包含該答覆內容的一推播訊息給該房客端行動通訊裝置。The speaker management server generates a reply content based on the reply task, and sends a message sending request to the instant messaging server based on the binding information. The message sending request includes the reply content and the instant messaging corresponding to the device identification data. The general user account and the device identification data correspond to the instant messaging official user account, and the instant messaging server uses the instant messaging official user account as a message sender and the instant messaging general user account as a message sender. The message recipient sends a push message containing the reply content to the guest mobile communication device.

在一些實施態樣中，當該音箱管理伺服器產生該答覆內容後，還根據該裝置識別資料將該答覆內容傳送給該智慧音箱。In some implementations, after the speaker management server generates the response content, it also transmits the response content to the smart speaker based on the device identification data.

當該智慧音箱的該處理單元經由該通訊單元接收到該答覆內容，該處理單元經由該顯示單元顯示該答覆內容。When the processing unit of the smart speaker receives the reply content through the communication unit, the processing unit displays the reply content through the display unit.

在一些實施態樣中，該詢問輸入相關於詢問該飯店周遭的景點或店家，該答覆內容相關於該飯店周遭的景點或店家及其優惠資訊。In some implementations, the query input is related to asking about the attractions or stores around the hotel, and the response content is related to the attractions or stores around the hotel and their discount information.

本發明智慧型訊息推播方法，藉由一智慧型訊息推播系統實施，該智慧型訊息推播系統適於透過一即時通訊伺服器將訊息推播給一房客操作的一房客端行動通訊裝置，該房客端行動通訊裝置安裝有一對應於該即時通訊伺服器的即時通訊應用程式，且透過該即時通訊應用程式於該即時通訊伺服器註冊有一即時通訊一般使用者帳號，所述的智慧型訊息推播系統包含一智慧音箱及一音箱管理伺服器，該智慧音箱，適於設置於該房客入住的一飯店的一房間，並包含一通訊單元、一顯示單元、一輸入單元、一揚聲單元，及一電連接於該通訊單元、該顯示單元、該輸入單元與該揚聲單元的處理單元，該音箱管理伺服器儲存有該智慧音箱的一裝置識別資料及該房間的一房間識別資料，該裝置識別資料對應於該房間識別資料，該方法包含：該智慧音箱的該處理單元經由該顯示單元顯示一加入好友條碼，該加入好友條碼包含該裝置識別資料，並使該房客端行動通訊裝置獲得該加入好友條碼後能透過該即時通訊應用程式將對應於該飯店的一即時通訊官方使用者帳號加入好友，並使該即時通訊伺服器將一包含彼此互相對應的該裝置識別資料、該即時通訊一般使用者帳號及該即時通訊官方使用者帳號的綁定資訊傳送給該音箱管理伺服器；當該智慧音箱的該處理單元經由該輸入單元接收到來自該房客的一詢問輸入，該處理單元經由該通訊單元將對應於該詢問輸入的一答覆任務連同該裝置識別資料傳送給該音箱管理伺服器；及該音箱管理伺服器根據該答覆任務產生一答覆內容，並根據該綁定資訊傳送一訊息發送請求給該即時通訊伺服器，該訊息發送請求包含該答覆內容、該裝置識別資料對應的該即時通訊一般使用者帳號及該裝置識別資料對應的該即時通訊官方使用者帳號，並使該即時通訊伺服器以該即時通訊官方使用者帳號作為一訊息發送者且以該即時通訊一般使用者帳號作為一訊息接收者傳送包含該答覆內容的一推播訊息給該房客端行動通訊裝置。The intelligent message push method of the present invention is implemented by an intelligent message push system. The intelligent message push system is suitable for pushing messages to a guest mobile communication device operated by a tenant through an instant messaging server. , the guest mobile communication device is installed with an instant messaging application corresponding to the instant messaging server, and an instant messaging general user account is registered with the instant messaging server through the instant messaging application, the smart message The push broadcast system includes a smart speaker and a speaker management server. The smart speaker is suitable for being installed in a room of a hotel where the tenant stays, and includes a communication unit, a display unit, an input unit, and a speaker unit. , and a processing unit electrically connected to the communication unit, the display unit, the input unit and the speaker unit, the speaker management server stores a device identification data of the smart speaker and a room identification data of the room, The device identification data corresponds to the room identification data, and the method includes: the processing unit of the smart speaker displays a add friend barcode through the display unit, the add friend barcode includes the device identification data, and enables the room client mobile communication device After obtaining the friend-adding barcode, an instant messaging official user account corresponding to the hotel can be added as a friend through the instant messaging application, and the instant messaging server will send a message including the device identification data and the instant messaging server corresponding to each other. The binding information of the communication general user account and the instant messaging official user account is sent to the speaker management server; when the processing unit of the smart speaker receives an inquiry input from the tenant through the input unit, the processing unit A reply task corresponding to the query input and the device identification information are sent to the speaker management server via the communication unit; and the speaker management server generates a reply content based on the reply task and sends a reply based on the binding information. A message sending request is sent to the instant messaging server. The message sending request includes the reply content, the instant messaging general user account corresponding to the device identification data, and the instant messaging official user account corresponding to the device identification data, and enables the The instant messaging server uses the instant messaging official user account as a message sender and uses the instant messaging general user account as a message receiver to send a push message containing the reply content to the guest mobile communication device.

本發明的功效在於：藉由該智慧音箱顯示該加入好友條碼，使該房客端行動通訊裝置獲得該加入好友條碼後能將對應於該飯店的該即時通訊官方使用者帳號加入好友，並使該即時通訊伺服器將該綁定資訊傳送給該音箱管理伺服器，且藉由該智慧音箱將對應於該詢問輸入的該答覆任務連同該裝置識別資料傳送給該音箱管理伺服器，並該音箱管理伺服器根據該綁定資訊傳送該訊息發送請求給該即時通訊伺服器，使該即時通訊伺服器以該即時通訊官方使用者帳號作為該訊息發送者傳送包含該答覆內容的該推播訊息給該房客端行動通訊裝置，從而能以更便利的方式提供房客更豐富的資訊。The effect of the present invention is to display the add-a-friend barcode through the smart speaker, so that the guest mobile communication device can add the instant messaging official user account corresponding to the hotel as a friend after obtaining the add-a-friend barcode, and enable the The instant messaging server transmits the binding information to the speaker management server, and the smart speaker transmits the reply task corresponding to the query input together with the device identification information to the speaker management server, and the speaker management The server sends the message sending request to the instant messaging server based on the binding information, so that the instant messaging server uses the instant messaging official user account as the message sender to send the push message containing the reply content to the instant messaging server. The tenant's mobile communication device can provide tenants with richer information in a more convenient way.

在本發明被詳細描述之前，應當注意在以下的說明內容中，類似的元件是以相同的編號來表示。Before the present invention is described in detail, it should be noted that in the following description, similar elements are designated with the same numbering.

參閱圖1，本發明智慧型訊息推播系統100的一實施例，適於透過一即時通訊伺服器200（例如LINE伺服器）將訊息推播給一房客操作的一房客端行動通訊裝置300（例如智慧型手機），該房客端行動通訊裝置300安裝有一對應於該即時通訊伺服器200的即時通訊應用程式（例如LINE應用程式），且透過該即時通訊應用程式於該即時通訊伺服器200註冊有一即時通訊一般使用者帳號，所述的智慧型訊息推播系統100包含一智慧音箱1及一音箱管理伺服器2。Referring to Figure 1, an embodiment of the smart message push system 100 of the present invention is suitable for pushing messages to a guest mobile communication device 300 operated by a guest through an instant messaging server 200 (such as a LINE server). For example, a smartphone), the guest mobile communication device 300 is installed with an instant messaging application (such as a LINE application) corresponding to the instant messaging server 200, and is registered with the instant messaging server 200 through the instant messaging application. There is a general user account for instant messaging. The smart message push system 100 includes a smart speaker 1 and a speaker management server 2 .

該智慧音箱1適於設置於該房客入住的一飯店的一房間，並包含一通訊單元11（例如WiFi通訊單元）、一顯示單元12（例如液晶顯示單元）、一輸入單元13、一揚聲單元14，及一電連接於該通訊單元11、該顯示單元12、該輸入單元13與該揚聲單元14的處理單元15。The smart speaker 1 is suitable for being installed in a room of a hotel where the tenant stays, and includes a communication unit 11 (such as a WiFi communication unit), a display unit 12 (such as a liquid crystal display unit), an input unit 13, and a speaker. unit 14, and a processing unit 15 electrically connected to the communication unit 11, the display unit 12, the input unit 13 and the speaker unit 14.

該處理單元15可包含（但不限於）一單核處理器、一個多核處理器、一個雙核手機處理器、一微處理器、一微控制器、一數位訊號處理器（DSP）、一現場可程式邏輯閘陣列（FPGA）、一特殊應用積體電路（ASIC）及一射頻積體電路（RFIC）其中至少一者。The processing unit 15 may include (but is not limited to) a single-core processor, a multi-core processor, a dual-core mobile phone processor, a microprocessor, a microcontroller, a digital signal processor (DSP), a field At least one of a programmed gate array (FPGA), an application specific integrated circuit (ASIC), and a radio frequency integrated circuit (RFIC).

該輸入單元13例如包含一觸控板模組及一收音模組，該觸控板模組與該顯示單元12構成觸控螢幕。The input unit 13 includes, for example, a touch panel module and a radio module. The touch panel module and the display unit 12 form a touch screen.

該音箱管理伺服器2經由通訊網路與該智慧音箱1連接，並儲存有該智慧音箱1的一裝置識別資料（例如MAC位址）及該房間的一房間識別資料（例如房號），該裝置識別資料對應於該房間識別資料。The speaker management server 2 is connected to the smart speaker 1 through a communication network, and stores a device identification data (such as MAC address) of the smart speaker 1 and a room identification data (such as room number) of the room. The device The identification data corresponds to the room identification data.

參閱圖1及圖2，以下說明所述的智慧型訊息推播系統100執行的步驟。首先，如步驟S01所示，該智慧音箱1的該處理單元15經由該顯示單元12顯示一加入好友條碼（例如QR Code），該加入好友條碼包含該裝置識別資料，並使該房客端行動通訊裝置300獲得該加入好友條碼後能透過該即時通訊應用程式將對應於該飯店的一即時通訊官方使用者帳號加入好友，並使該即時通訊伺服器200將一包含彼此互相對應的該裝置識別資料、該即時通訊一般使用者帳號及該即時通訊官方使用者帳號的綁定資訊傳送給該音箱管理伺服器2。Referring to FIG. 1 and FIG. 2 , the steps executed by the smart message push system 100 are described below. First, as shown in step S01 , the processing unit 15 of the smart speaker 1 displays a friend-adding barcode (such as a QR Code) through the display unit 12 . The friend-adding barcode includes the device identification information and enables mobile communication on the guest side. After the device 300 obtains the friend adding barcode, it can add an official instant messaging user account corresponding to the hotel as a friend through the instant messaging application, and enable the instant messaging server 200 to send a device identification data that corresponds to each other. , the binding information of the instant messaging general user account and the instant messaging official user account is sent to the speaker management server 2.

接著，如步驟S02所示，當該智慧音箱1的該處理單元15經由該輸入單元13接收到來自該房客的一詢問輸入，該處理單元15經由該通訊單元11將對應於該詢問輸入的一答覆任務連同該裝置識別資料傳送給該音箱管理伺服器2。Next, as shown in step S02, when the processing unit 15 of the smart speaker 1 receives an inquiry input from the tenant through the input unit 13, the processing unit 15 sends an inquiry input corresponding to the inquiry input through the communication unit 11. The reply task is sent to the speaker management server 2 together with the device identification data.

在本實施例中，該詢問輸入相關於詢問該飯店周遭的景點或店家。In this embodiment, the query input is related to querying attractions or stores around the hotel.

在本實施例中，該詢問輸入為由該房客以自然語言表達的語音輸入，該處理單元15經由該輸入單元13的該收音模組接收該詢問輸入，並透過語音轉文字技術及自然語言處理技術產生該答覆任務。In this embodiment, the inquiry input is a voice input expressed in natural language by the tenant. The processing unit 15 receives the inquiry input through the sound collection module of the input unit 13 and uses speech-to-text technology and natural language processing. Technology generates this answer task.

接著，如步驟S03所示，該音箱管理伺服器2根據該答覆任務產生一答覆內容，並根據該綁定資訊傳送一訊息發送請求給該即時通訊伺服器200，該訊息發送請求包含該答覆內容、該裝置識別資料對應的該即時通訊一般使用者帳號及該裝置識別資料對應的該即時通訊官方使用者帳號，並使該即時通訊伺服器200以該即時通訊官方使用者帳號作為一訊息發送者且以該即時通訊一般使用者帳號作為一訊息接收者傳送一包含該答覆內容的一推播訊息給該房客端行動通訊裝置300。Next, as shown in step S03, the speaker management server 2 generates a reply content according to the reply task, and sends a message sending request to the instant messaging server 200 according to the binding information. The message sending request includes the reply content. , the instant messaging general user account corresponding to the device identification data and the instant messaging official user account corresponding to the device identification data, and causing the instant messaging server 200 to use the instant messaging official user account as a message sender And use the instant messaging general user account as a message recipient to send a push message including the reply content to the guest mobile communication device 300.

在本實施例中，該答覆內容相關於該飯店周遭的景點或店家及其優惠資訊（例如優惠券）。舉例來說，該答覆內容包含一個或多個統一資源定位符（URL），供該房客端行動通訊裝置300透過該或該等統一資源定位符獲得該飯店周遭的景點資訊或店家資訊及其優惠資訊。In this embodiment, the reply content is related to attractions or stores around the hotel and their preferential information (such as coupons). For example, the reply content includes one or more Uniform Resource Locators (URLs) for the guest mobile communication device 300 to obtain attraction information or store information and offers around the hotel through the URLs. information.

在本實施例中，當該音箱管理伺服器2產生該答覆內容後，還根據該裝置識別資料將該答覆內容傳送給該智慧音箱1。接著，當該智慧音箱1的該處理單元15經由該通訊單元11接收到該答覆內容，該處理單元15經由該顯示單元12顯示該答覆內容。也就是說，該智慧音箱1及該房客端行動通訊裝置300皆會顯示該答覆內容。In this embodiment, after the speaker management server 2 generates the reply content, it also transmits the reply content to the smart speaker 1 based on the device identification data. Then, when the processing unit 15 of the smart speaker 1 receives the reply content via the communication unit 11 , the processing unit 15 displays the reply content via the display unit 12 . That is to say, both the smart speaker 1 and the guest mobile communication device 300 will display the reply content.

補充說明的是，於該房客退房後，該音箱管理伺服器2於一退房程序中便將該綁定資訊刪除或以其他方式取消綁定設定，並於下一位房客入住時重新綁定，藉此，於該房客退房後，該音箱管理伺服器2便不會再發送該訊息發送請求給該即時通訊伺服器200。It should be added that after the tenant checks out, the speaker management server 2 deletes the binding information or otherwise cancels the binding setting during the check-out process, and binds it again when the next tenant checks in. Therefore, after the tenant checks out, the speaker management server 2 will no longer send the message sending request to the instant messaging server 200.

綜上所述，本發明智慧型訊息推播系統100藉由該智慧音箱1顯示該加入好友條碼，使該房客端行動通訊裝置300獲得該加入好友條碼後能將對應於該飯店的該即時通訊官方使用者帳號加入好友，並使該即時通訊伺服器200將該綁定資訊傳送給該音箱管理伺服器2，且藉由該智慧音箱1將對應於該詢問輸入的該答覆任務連同該裝置識別資料傳送給該音箱管理伺服器2，並該音箱管理伺服器2根據該綁定資訊傳送該訊息發送請求給該即時通訊伺服器200，使該即時通訊伺服器200以該即時通訊官方使用者帳號作為該訊息發送者傳送包含該答覆內容的該推播訊息給該房客端行動通訊裝置300，從而能以更便利的方式提供房客更豐富的資訊，故確實能達成本發明的目的。In summary, the smart message push system 100 of the present invention uses the smart speaker 1 to display the add-a-friend barcode, so that the guest mobile communication device 300 can obtain the add-a-friend barcode and forward the instant message corresponding to the hotel. The official user account adds a friend, and causes the instant messaging server 200 to transmit the binding information to the speaker management server 2, and the smart speaker 1 uses the answer task corresponding to the query input together with the device identification The data is sent to the speaker management server 2, and the speaker management server 2 sends the message sending request to the instant messaging server 200 according to the binding information, so that the instant messaging server 200 uses the instant messaging official user account As the message sender, the push message containing the reply content is sent to the tenant mobile communication device 300, thereby providing the tenant with richer information in a more convenient manner, thus achieving the purpose of the present invention.

惟以上所述者，僅為本發明的實施例而已，當不能以此限定本發明實施的範圍，凡是依本發明申請專利範圍及專利說明書內容所作的簡單的等效變化與修飾，皆仍屬本發明專利涵蓋的範圍內。However, the above are only examples of the present invention and should not be used to limit the scope of the present invention. All simple equivalent changes and modifications made based on the patent scope of the present invention and the content of the patent specification are still within the scope of the present invention. within the scope covered by the patent of this invention.

100:智慧型訊息推播系統 1:智慧音箱 11:通訊單元 12:顯示單元 13:輸入單元 14:揚聲單元 15:處理單元 2:音箱管理伺服器 200:即時通訊伺服器 300:房客端行動通訊裝置 S01~S03:步驟100:Smart message push system 1:Smart speaker 11: Communication unit 12:Display unit 13:Input unit 14: Speaker unit 15: Processing unit 2: Speaker management server 200: Instant messaging server 300: Tenant mobile communication device S01~S03: steps

本發明的其他的特徵及功效，將於參照圖式的實施方式中清楚地呈現，其中： 圖1是本發明智慧型訊息推播系統的一個實施例的一硬體連接關係示意圖；及 圖2是該實施例的一流程圖。 Other features and effects of the present invention will be clearly presented in the embodiments with reference to the drawings, in which: Figure 1 is a schematic diagram of a hardware connection relationship of an embodiment of the intelligent message push system of the present invention; and Figure 2 is a flow chart of this embodiment.

S01~S03:步驟 S01~S03: steps

Claims (6)

一種智慧型訊息推播系統，適於透過一即時通訊伺服器將訊息推播給一房客操作的一房客端行動通訊裝置，該房客端行動通訊裝置安裝有一對應於該即時通訊伺服器的即時通訊應用程式，且透過該即時通訊應用程式於該即時通訊伺服器註冊有一即時通訊一般使用者帳號，所述的智慧型訊息推播系統包含： 一智慧音箱，適於設置於該房客入住的一飯店的一房間，並包含一通訊單元、一顯示單元、一輸入單元、一揚聲單元，及一電連接於該通訊單元、該顯示單元、該輸入單元與該揚聲單元的處理單元；及 一音箱管理伺服器，經由通訊網路與該智慧音箱連接，並儲存有該智慧音箱的一裝置識別資料及該房間的一房間識別資料，該裝置識別資料對應於該房間識別資料； 該智慧音箱的該處理單元經由該顯示單元顯示一加入好友條碼，該加入好友條碼包含該裝置識別資料，並使該房客端行動通訊裝置獲得該加入好友條碼後能透過該即時通訊應用程式將對應於該飯店的一即時通訊官方使用者帳號加入好友，並使該即時通訊伺服器將一包含彼此互相對應的該裝置識別資料、該即時通訊一般使用者帳號及該即時通訊官方使用者帳號的綁定資訊傳送給該音箱管理伺服器； 當該智慧音箱的該處理單元經由該輸入單元接收到來自該房客的一詢問輸入，該處理單元經由該通訊單元將對應於該詢問輸入的一答覆任務連同該裝置識別資料傳送給該音箱管理伺服器； 該音箱管理伺服器根據該答覆任務產生一答覆內容，並根據該綁定資訊傳送一訊息發送請求給該即時通訊伺服器，該訊息發送請求包含該答覆內容、該裝置識別資料對應的該即時通訊一般使用者帳號及該裝置識別資料對應的該即時通訊官方使用者帳號，並使該即時通訊伺服器以該即時通訊官方使用者帳號作為一訊息發送者且以該即時通訊一般使用者帳號作為一訊息接收者傳送包含該答覆內容的一推播訊息給該房客端行動通訊裝置。 An intelligent message push system suitable for pushing messages to a tenant-side mobile communication device operated by a tenant through an instant messaging server. The tenant-side mobile communication device is installed with an instant messaging device corresponding to the instant messaging server. application, and register an instant messaging general user account on the instant messaging server through the instant messaging application. The intelligent message push system includes: A smart speaker is suitable for being installed in a room of a hotel where the tenant stays, and includes a communication unit, a display unit, an input unit, a speaker unit, and an electrical connection between the communication unit, the display unit, the processing unit of the input unit and the speaker unit; and A speaker management server is connected to the smart speaker via a communication network and stores a device identification data of the smart speaker and a room identification data of the room, and the device identification data corresponds to the room identification data; The processing unit of the smart speaker displays a add-a-friend barcode through the display unit. The add-a-friend barcode includes the device identification information, and enables the tenant mobile communication device to obtain the add-a-friend barcode and use the instant messaging application to send the corresponding message. Add a friend to an instant messaging official user account of the hotel, and cause the instant messaging server to bind a link containing the device identification data, the instant messaging general user account, and the instant messaging official user account that correspond to each other. Send specific information to the speaker management server; When the processing unit of the smart speaker receives an inquiry input from the tenant through the input unit, the processing unit sends a reply task corresponding to the inquiry input together with the device identification data to the speaker management server through the communication unit device; The speaker management server generates a reply content based on the reply task, and sends a message sending request to the instant messaging server based on the binding information. The message sending request includes the reply content and the instant messaging corresponding to the device identification data. The general user account and the device identification data correspond to the instant messaging official user account, and the instant messaging server uses the instant messaging official user account as a message sender and the instant messaging general user account as a message sender. The message recipient sends a push message containing the reply content to the guest mobile communication device. 如請求項1所述的智慧型訊息推播系統，其中，當該音箱管理伺服器產生該答覆內容後，還根據該裝置識別資料將該答覆內容傳送給該智慧音箱； 當該智慧音箱的該處理單元經由該通訊單元接收到該答覆內容，該處理單元經由該顯示單元顯示該答覆內容。 The smart message push system as described in claim 1, wherein after the speaker management server generates the reply content, it also transmits the reply content to the smart speaker based on the device identification data; When the processing unit of the smart speaker receives the reply content through the communication unit, the processing unit displays the reply content through the display unit. 如請求項1所述的智慧型訊息推播系統，其中，該詢問輸入相關於詢問該飯店周遭的景點或店家，該答覆內容相關於該飯店周遭的景點或店家及其優惠資訊。The intelligent message push system as described in claim 1, wherein the query input is related to asking about attractions or stores around the hotel, and the response content is related to the attractions or stores around the hotel and their discount information. 一種智慧型訊息推播方法，藉由一智慧型訊息推播系統實施，該智慧型訊息推播系統適於透過一即時通訊伺服器將訊息推播給一房客操作的一房客端行動通訊裝置，該房客端行動通訊裝置安裝有一對應於該即時通訊伺服器的即時通訊應用程式，且透過該即時通訊應用程式於該即時通訊伺服器註冊有一即時通訊一般使用者帳號，所述的智慧型訊息推播系統包含一智慧音箱及一音箱管理伺服器，該智慧音箱，適於設置於該房客入住的一飯店的一房間，並包含一通訊單元、一顯示單元、一輸入單元、一揚聲單元，及一電連接於該通訊單元、該顯示單元、該輸入單元與該揚聲單元的處理單元，該音箱管理伺服器儲存有該智慧音箱的一裝置識別資料及該房間的一房間識別資料，該裝置識別資料對應於該房間識別資料，該方法包含： 該智慧音箱的該處理單元經由該顯示單元顯示一加入好友條碼，該加入好友條碼包含該裝置識別資料，並使該房客端行動通訊裝置獲得該加入好友條碼後能透過該即時通訊應用程式將對應於該飯店的一即時通訊官方使用者帳號加入好友，並使該即時通訊伺服器將一包含彼此互相對應的該裝置識別資料、該即時通訊一般使用者帳號及該即時通訊官方使用者帳號的綁定資訊傳送給該音箱管理伺服器； 當該智慧音箱的該處理單元經由該輸入單元接收到來自該房客的一詢問輸入，該處理單元經由該通訊單元將對應於該詢問輸入的一答覆任務連同該裝置識別資料傳送給該音箱管理伺服器；及 該音箱管理伺服器根據該答覆任務產生一答覆內容，並根據該綁定資訊傳送一訊息發送請求給該即時通訊伺服器，該訊息發送請求包含該答覆內容、該裝置識別資料對應的該即時通訊一般使用者帳號及該裝置識別資料對應的該即時通訊官方使用者帳號，並使該即時通訊伺服器以該即時通訊官方使用者帳號作為一訊息發送者且以該即時通訊一般使用者帳號作為一訊息接收者傳送包含該答覆內容的一推播訊息給該房客端行動通訊裝置。 An intelligent message push method is implemented by an intelligent message push system. The intelligent message push system is suitable for pushing messages to a guest mobile communication device operated by a tenant through an instant messaging server. The tenant's mobile communication device is installed with an instant messaging application corresponding to the instant messaging server, and an instant messaging general user account is registered with the instant messaging server through the instant messaging application. The smart message push The broadcasting system includes a smart speaker and a speaker management server. The smart speaker is suitable for being installed in a room of a hotel where the tenant stays, and includes a communication unit, a display unit, an input unit, and a speaker unit. and a processing unit electrically connected to the communication unit, the display unit, the input unit and the speaker unit, the speaker management server stores a device identification data of the smart speaker and a room identification data of the room, the The device identification data corresponds to the room identification data. The method includes: The processing unit of the smart speaker displays a add-a-friend barcode through the display unit. The add-a-friend barcode includes the device identification information, and enables the tenant mobile communication device to obtain the add-a-friend barcode and use the instant messaging application to send the corresponding message. Add a friend to an instant messaging official user account of the hotel, and cause the instant messaging server to bind a link containing the device identification data, the instant messaging general user account, and the instant messaging official user account that correspond to each other. Send specific information to the speaker management server; When the processing unit of the smart speaker receives an inquiry input from the tenant through the input unit, the processing unit sends a reply task corresponding to the inquiry input together with the device identification data to the speaker management server through the communication unit device; and The speaker management server generates a reply content based on the reply task, and sends a message sending request to the instant messaging server based on the binding information. The message sending request includes the reply content and the instant messaging corresponding to the device identification data. The general user account and the device identification data correspond to the instant messaging official user account, and the instant messaging server uses the instant messaging official user account as a message sender and the instant messaging general user account as a message sender. The message recipient sends a push message containing the reply content to the guest mobile communication device. 如請求項4所述的智慧型訊息推播方法，其中，當該音箱管理伺服器產生該答覆內容後，還根據該裝置識別資料將該答覆內容傳送給該智慧音箱； 當該智慧音箱的該處理單元經由該通訊單元接收到該答覆內容，該處理單元經由該顯示單元顯示該答覆內容。 The smart message push method described in claim 4, wherein after the speaker management server generates the reply content, it also transmits the reply content to the smart speaker based on the device identification data; When the processing unit of the smart speaker receives the reply content through the communication unit, the processing unit displays the reply content through the display unit. 如請求項4所述的智慧型訊息推播方法，其中，該詢問輸入相關於詢問該飯店周遭的景點或店家，該答覆內容相關於該飯店周遭的景點或店家及其優惠資訊。The smart message push method described in claim 4, wherein the query input is related to asking about attractions or stores around the hotel, and the response content is related to the attractions or stores around the hotel and their discount information.
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CN114615293A (en) * 2022-02-18 2022-06-10 米京(广州)传媒科技有限公司 Hotel intelligent passenger control equipment management platform, system and method

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