TWM425348U - System providing interactive management service - Google Patents

Description

Material 25348 l r V. New Description: [New Technical Field] The present invention relates to the field of computer technology, and more particularly to a system for providing interactive services. [Prior Art] In public places, such as companies, schools, banks or shopping malls, private shops, shops, elevators, etc., there are usually some display devices for public information, company introduction, school trends, financial information. , product advertising or the broadcast of information on news, entertainment, sports, tourism, education, etc. These display devices are different from the touch screen query devices, and are often large and placed in places that are not easily touched. The above display device is usually connected to a server in the background, and the information content displayed by the server is provided. The information content of these displays is uniformly distributed by the information publishers, and the viewers generally cannot customize or change the information content of the above display. [New Content] The technical problem to be solved by the present invention is to provide a system for providing and managing interactive services for the above-mentioned problem that public information display device ® viewers cannot customize. The technical solution for solving the above technical problem is to provide a system for providing and managing an interactive service, including an intermediate server, a central management server, a content server, and a display application, wherein: the intermediate server is configured to receive from a plurality of different mobile terminals. The access request, and after the mobile terminal connects with the application server, sends the input information of the mobile terminal to the application server; the central management server is used to create and store the schedule table and according to the access request M425348-j 6 static. :.: a content link address of the corresponding application server, the content link address is used to establish a connection between the mobile terminal and the application server; the content server is configured to store the display content and includes an application server, and the application server is based on the mobile device The input information of the terminal executes the event and sends the result of the execution event to the display application; the display application 'is used to obtain the display content from the content server according to the schedule created by the central management server and display the content in one or more sets Placed or scattered more Body display device for display, and displaying multimedia content update based on the result of the application server performs the event display terminal. In the system for providing and managing interactive services according to the present invention, a database is further included, which is respectively connected to the intermediate server, the central management server and the content server, and is used for storing information of users of all access systems and service requests of users. , the response of the system to the user service request and the response of the user's actions in different states. In the system for providing and managing interactive services of the present invention, the system includes one or more centrally controlled or locally controlled central management servers, and the central management server includes: a scheduler for creating schedules a schedule, the schedule includes a display content, a display time, and a display location of the multimedia display terminal. The content proxy unit is configured to obtain a content link address of the corresponding application server according to an access request query from the intermediary server, and obtain the obtained The application server's content connection address is returned to the Mediation Server. M425348 i〇iv hh In the system for providing and managing interactive services according to the present invention, the two central management servers query the location of the application server corresponding to the phone number according to the phone number in the access request, or according to the connection The registration information corresponding to the request is queried for the content link address of the corresponding application server. The central management server identifies the location of the user according to the number dialed by the user in the access request. In the system for providing and managing interactive services according to the present invention, the central management server includes: a resource management unit for managing telephone numbers and short message numbers to limit the maximum number of participants per number and the longest number of each call. Duration, and resources for providing current online user information and managing the multimedia display through an identification number or group number of the display, the identification number of the display is in one-to-one correspondence with the display, each display being provided with a unique identity number. In the system for providing and managing an interactive service according to the present invention, the content server includes an application server, a web server, a memory, and a management interface, and the memory is used to store files used by the system, including a call flow file and a voice. One or more of a file, a video file, and a webpage content, the intermediation server and the display application downloading content in the memory through a web server, the management interface being used by the user to upload the content resource or modify the application setting. In the system for providing and managing an interactive service according to the present invention, the application server includes an event component, a processing component, and a state component, wherein: the event component is an interface that should communicate with the mediation server, and is from an intermediary. After the server's user input information is passed to the event component, the event component creates a new event based on the board information, and then sends the event to the processing component to execute the line; the processing component is used to execute each event' and sends the execution result Giving a status component, the processing component executing the event comprising causing the system to respond to the user's input, the execution result including the user's new state; the status component for storing the user's state information and receiving the processing After the component's new status information, the user's status is updated, and then the notification shows the application update display. Content. Φ In the system for providing and managing interactive services according to the present invention, the application server is one or more of the following: a game server, a news server, and users in different locations enter the same application server through different multimedia display terminals. An interactive app is available. In the system for providing and managing an interactive service according to the present invention, the interactive application provided by the application server has an identity identification number, and the identity identification number of the interactive application is uniquely determined to be selected by the user to be played together with the identity identification number of the display. _ content and location of the play. In the system for providing and managing an interactive service according to the present invention, when the interactive application identity number is displayed in different windows of different displays, the system allocates a dynamic window random code to the interactive application, the dynamic window random code, or Combined with the telephone access number, or combined with the short message/multimedia short message access number, or combined with the web access URL, the content selected by the user and the place to be played are determined only

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M425348 - The system for providing and managing interactive services in the present invention ΐ 7 salary display application is one or more of browser, animation or rendering software, video player, and each display application corresponds to one or more multimedia A display terminal, each content service unit is connected to one or more display applications. In the system for providing and managing interactive services according to the present invention, the mobile terminal is a telephone, a mobile phone, a computer terminal or a smart phone, and the access request method is: telephone access, short message/multimedia The short message access, the webpage access or the smart phone should be accessed by a program, and the input information of the mobile terminal is sent to the application server through an application program, dual tone multi-frequency or voice, and the intermediary server passes the automatic voice recognition technology. Converting voice from the mobile terminal into input information. In the system for providing and managing an interactive service according to the present invention, the mobile terminal performs real-time two-way communication with the intermediary server, and when the mobile terminal is a smart phone, the smart phone and the intermediary server perform real-time multimedia information. Two-way communication. In the system for providing and managing an interactive service according to the present invention, the intermediation server transmits customized multimedia content or feedback information to the mobile terminal, and the customized multimedia content is sent to the application through the user's mobile terminal. Downloaded or displayed, the form of the feedback information includes text short message, multimedia short message, voice mail or email, and the intermediary server sends the text information of the system to the user by using the computer synthesized voice, so that the user can directly listen to it. In the system for providing and managing an interactive service according to the present invention, the intermediation server includes a switching module, configured to: after the mobile terminal accesses the system through the intermediation server, according to the mobile terminal, The choice of frequency or voice mode input switches to the request of the manual service, allowing the mobile terminal to transfer to the telephone system. In the system for providing and managing an interactive service according to the present invention, after the mobile terminal switches to the manual service, the manual service platform can send the customized multimedia content to the user's mobile terminal for downloading or directly displaying, or sending to the mobile terminal. The public multimedia display terminal sends the feedback information to the mobile terminal in the form of text short message 'multimedia short message, web page address, or sends it to the public multimedia display terminal for playing. In the system for providing and managing interactive services according to the present invention, the system has a multi-mode distribution function, and the user can view the video content of interest in the multimedia display terminal, and can access the video by using the mobile terminal to access the system. The sound file of the content. In the system for providing and managing interactive services of the present invention, the system also provides a sound and picture synchronization function that synchronizes the sounds heard by users accessing the system at different times with the received video content. In the system for providing and managing interactive services according to the present invention, when the mobile terminal transmits an access request by means of telephone access, the central management server identifies the user according to the voiceprint information in the access request and implements fast login. In the system for providing and managing interactive services according to the present invention, the user input simulator is used to parse the input information of the mobile terminal to alleviate the load applied by the application server to resolve the user input. In the system for providing and managing interactive services according to the present invention, when the number of people entering the system reaches the upper limit of the limit, the agent does not hang up the current M425348 1 - life month 曰 * ny I ' The phone allows the user to be in a call waiting state. I___511 In the system for providing and managing interactive services according to the present invention, the display application feeds back the audio content to the mobile terminal that transmitted the request when the multimedia display terminal is inconvenient to play the sound. The novel system for providing and managing interactive services updates the display content of the multimedia display terminal through the input/information of the mobile terminal, thereby realizing the user's interaction with the public display device. Various user groups can use their own mobile devices, such as mobile phones, laptops, PDAs, etc., to connect remotely with these public display devices according to their own needs, and use their own mobile devices to operate and ® Content on public display devices. The present invention provides an interactive service that allows users to communicate with their multimedia display terminals in public places via their mobile terminals. The content of these communications can be games, videos, text, pictures, and the like. [Embodiment] As shown in Fig. 1, in one embodiment of the system for providing and managing interactive services of the present invention, the system includes the following parts: Mediation Server 11, Central Management Server (Central Management) Server) 12, Content Server 13 and Display Application 14. The intermediation server 11 is used to provide an interface for access to the user's mobile terminal 16, which can provide voice and multimedia interactive services for the mobile terminal 16. It is highly compatible, can load a variety of different application services, and send the Fuli standby terminal 16 through different service networks, including but not limited to: Public Switched Telephone Network (PSTN), second generation and The third generation mobile phone network (2G, 3G) and the Next Generation Network. In this embodiment, the user can use a mobile terminal such as a telephone or a mobile phone to access the system through a telephone, a short message, and a webpage. The intermediary server 11 is responsible for receiving the access request and input information of the user, and transmitting the input information to the central management server. 12 or content server 13. The intermediation server 11 can also be responsible for the login/logout of the web access user. For mobile terminals that access the phone, input methods include: application, dual tone multi-frequency (DTMF), and voice input (using automatic speech recognition (ASR) technology to convert the user's voice into an input command). The mediation server is also responsible for sending feedback to the user, which can send the textual information of the system to the user using computer synthesized speech (TTS), allowing the user to directly listen to it. The above feedback information may also be in the form of text short message, multimedia short message, voice mail or email. For the mobile terminal accessed by the telephone, the intermediation server 11 does not directly acquire the content connection address of the application server in the content server 13 from the central management server 12, but obtains the content link address of a call flow. This call flow points to the target application server, which provides communication rules between the user and the application server, knowing how to handle user input on the application. After receiving the content link address of the call flow, the intermediation server 11 sends the voice flow of the call flow to the user and starts to initiate a connection to the application server. Thus the user's input can be sent to the application server via the intermediary server 11. M425348 ^ιΓΤΓΤ^^- ;. The 7th blade to the office, the central management server 12 is the core unit of the system, which is responsible for ~ management ~ user access, multimedia display terminal 17 display content management and system resources, Including • phone number, content link address, system online number, multimedia display terminal identification number (ID) or group number, interactive application ID number (Event ID). All user access requests are sent through the intermediary server u to the central management server 12. The identity number of the above interactive application is used to identify different interactive applications. Different windows on the same multimedia display terminal can simultaneously play interactive applications with different identification numbers. Interactive applications with the same identification number can also be played on multiple different multimedia display terminals at the same time. The system assigns a user access number (including a telephone access number 'short message/multimedia short message access number, or a webpage access URL) and a dynamic window to the interactive application according to the identity number of the multimedia display terminal and the identity number of the interactive application. Random code for users to participate in the interaction. The central management server 12 includes a scheduler, a content proxy unit, a resource management unit (Res〇urce Management:), and a management interface (Management Interface). The content of the schedule measurement on the multimedia display terminal is displayed, that is, the specified content is played at the designated position on the screen of the multimedia display terminal according to the specified time. According to the leg device, what content is displayed on a certain time at a certain time, therefore, the scheduler can tell the content which element is at a certain time, and which number refers to the surface to delete the dirty. In particular, the multi-profit display terminal can be divided into multiple

Different areas display different forms of content. The scheduler can plan its own schedule for each area. Each area is distributed according to its own schedule. The display format of this multi-partition can be customized according to customer requirements. Various forms of content, such as video, text, pictures, etc., can be displayed simultaneously on the multimedia display terminal. In addition, the above content may be a superimposed effect, such as superimposing and displaying the propagating text on the played video, or displaying the picture jumping in the scrolling news to enhance the dynamicness of the displayed content and attracting attention. The content broker unit contains a content link address and a phone number, which is a proxy for the content server 13. The access request from the mobile terminal 16 is not sent directly to the content server 13, but is first sent to the content broker unit, which is responsible for routing the intermediary server 11 to the application server of the content server 13. The intermediary server 11 itself does not know the location of the application server, and does not even know which number or content link address corresponds to which application service. Therefore, after receiving the access request from the mobile terminal 16, the intermediary server 11 needs to go to the content proxy unit. A request is made to ask the user which incoming service number or content link address corresponds to which application service, and the location of the application server providing the service. When processing the request of the intermediation server 11, the content agent unit will query the scheduler for the information of the schedule for reference. The resource management unit is responsible for managing phone and SMS numbers. It allows you to limit the maximum number of participants each number can hold and the maximum duration of each call. It also provides current online user information to the system. It is also responsible for managing the resources of the multimedia display terminal, such as the identification number (ID) of the multimedia display terminal, M425348 j, month 0, *! 7 or group number, etc., so that a group of multimedia display terminals can be managed by the group number. Without the need for a single set. The identification number of the multimedia display terminal is a string of numbers, corresponding to the multimedia display terminal, and can uniquely identify the multimedia display terminal. The specific location of the multimedia display terminal can be determined by the identification number of the multimedia display terminal. Moreover, different windows of the screen of the multimedia display terminal can display different contents, and each window can acquire a dynamic window random code according to the played content. The random code is generated by the resource management unit φ element of the central management server 12. When the display application connected to the multimedia display terminal establishes a connection with the application server, the content of the multimedia display terminal window is obtained from the resource management unit of the central management server. Random code and displayed on the multimedia display terminal. The identification number of the multimedia display terminal can be combined with the identity number of the interactive application or the user access number in combination with the dynamic window random code to uniquely determine that a certain content is played by the user at a certain location. In the above system for providing and managing interactive services, the geographic location of the multimedia display terminal can be identified according to the identification number of the multimedia display terminal, and the access number and dynamic window random code input when the user participates in the interaction can By identifying the geographical location of the user, it is also possible to identify the specific window of the multimedia display terminal where the interactive application in which the user participates. The management interface provides a convenient management portal for system administrators. Through this management interface, the system administrator can enter the central management server, modify the settings of the scheduler or content agent unit, or modify other settings of the central management server.

S 13 f^ ′′, the system can also set up multiple central management servers, which can be centrally controlled or locally controlled. The content server 13 is used to provide content resources for the entire system, and includes an Application Server, a Web Server, a Storage, and a Management Interface. The application server consists of three aspects: the Event Component, the Process Component, and the Status Component. The event component is an interface through which the application server and the mediation server 11 communicate. The intermediary server 11 transmits the user's input data to the event component, and the event component creates a new event based on the _> information, and then sends the event to the processing component for execution. The processing component is responsible for executing each event and sending the execution result to the state component. The process of processing the component execution event is the @process that the system responds to the user's input. After the execution of the event is completed, the processing component generates the state of the user, each time having a new state, which is sent to the state component, thereby making a status update to the user based on the system response. The processing component can also notify the system to send feedback information from the memory to the mobile terminal, sending time, transmitting content, and transmitting objects', all of which can be driven by the processing component. The status component is used to store the user's status information. Upon receiving a new message from the processing component, the status component updates the user's status and then notifies the display application to make changes to the displayed content. In this embodiment, the status component calls the M425348 flap from the user through the central management server.曰 A supplementary number identifies a multimedia display terminal that interacts with the mobile terminal (on which multimedia display terminal the application service content corresponding to the telephone number is displayed), thereby determining the multimedia display terminal that needs to be updated. The same application service of the application server can have multiple different rooms. When the user requests access to the application service, the system assigns the user to a different room based on the user's phone number, the user's login ID, and the like. This way users in the same room are in the same environment and users can interact. For example, the application service is • A game that can have multiple game rooms that are assigned to different game rooms when the user enters the system. Users who enter the same game room play this game together and become competitors in the game, interacting with users. In this embodiment, the application server may be a server that provides an interactive application such as a game server or a news server. And, the application server can be a single service or a group of computers. The intermediation server 11 and the display application 14 must download the content in the memory through the web server. The intermediation server 11 acquires call flow files located in the memory, such as interactive voice response (IVR), interactive voice and video response (IVVR), and sound files, through the web server. The display application 14 downloads webpage contents such as web pages, pictures, sounds, videos, animations, etc. through the web server, and then displays them on the multimedia multimedia display terminal. The memory is used to store files used by the system, including call flow files (such as interactive voice response and interactive voice and video answer), voice files, video files, web 15 M425348_, ^^--^v M., page content (such as web pages, pictures), sound files, pictures, text, etc. The management interface provides a system management interface through which system administrators can transfer content resources or modify application settings. In particular, the intermediary server can hang up the phone currently entering the system when the number of people entering the system reaches the upper limit of the limit, leaving the user in a call waiting state. The intermediation server may further comprise a switching module, configured to switch the user to the telephone network according to the input of the user, in the state that the user's mobile terminal is connected to the system, and transfer the user's telephone line to the manual service platform, and the interaction function of the system More flexible. After transferring to the manual service platform, the user can still receive the multimedia content and feedback information sent by the system, for example, connecting the human service platform to the system, and the manual service platform will send the multimedia content and feedback to the user according to the instruction input by the operator. The information is sent to the multimedia display terminal so that the user can directly view it through the public display screen. The display application 14 displays and updates the content on the screen of the multimedia display terminal 16. It downloads corresponding content resources (such as web pages, videos, audio, text, etc.) from the content server 13 according to the scheduler in the central management server 12 and displays them on the screen of the multimedia display terminal 16, and it is also based on the application. The status component in the server updates the display. In a specific implementation, the display application 14 can download the content resource to the local cache or download it from the remote end in real time. Regardless of whether the multimedia display terminal is required to display the same content, multiple multimedia display terminals can be placed in the same location or in different locations. In addition, the system has a multi-mode distribution function. When the multimedia display terminal is inconvenient to play a sound (for example, a silent car), the display application 14 directly feeds the audio content to the mobile terminal that sends the request when updating and displaying the video content, so that the user can Use your mobile terminal to listen to sound files of video content. For example, in a place where the multimedia display terminal does not allow sound to be emitted (silent car), the user's mobile terminal can make a sound instead of the display terminal. The multimedia display terminal can play the flat advertisement, and Lu attracts the user to listen to the original soundtrack in the form of sound, so that the user can have a deeper understanding of the product/activity content. The multimedia display terminal can also play the singer's new disc advertisement, the multimedia display terminal broadcasts the main song MV, and the user can use his mobile terminal to listen to other new songs in the new disc. The system also provides audio and video synchronization, which allows the sounds listened to by users accessing the system at different times to be synchronized with the video content received. In a specific application, the display application can be a browser, animation or rendering software $ (Rendering), a video player, or a combination of the above. Moreover, one display application may correspond to one multimedia display terminal, or one display application may correspond to multiple multimedia display terminals. A content server can be connected to a display application, or a content server can be connected to multiple display applications. In particular, the system can identify the location of the user from the number dialed by the user: by displaying different phone numbers and corresponding interactive applications on different multimedia multimedia display terminals, the user can be known according to the phone number dialed by the user. Which multimedia multimedia display terminal is communicated with, and can analyze the location of the user. In another embodiment of the present type, the system may further include a database 15. The database 丨5 is connected to the intermediation server 1 and the central management server 12 and the content server 13 〇 the database is responsible for storing user information of all access systems, the behavior of the user participating in the system, the response of the system to the user input, and the user being The response generated by actions in different states. Processing components can send processing results to the database during event processing. This information stored in the database can be used for market analysis and has a strong analytical use price. The new model also provides process management for such interactive services. All actions of the user in participating in this interactive service can be tracked' and the system can also send feedback to the user based on the user's input. The feedback information sent to the user may be a text short message, a multimedia short message, a voice mail or an email. The management mentioned here includes: the user's access process, the execution process of the user input information, the analysis process of the user's behavior, the control process of the display device, and the output process of the feedback information. As shown in FIG. 2, it is a schematic diagram of a mobile terminal access system. Specifically, the mobile terminal can be a phone, a mobile phone, a computer terminal, or a smart phone. When the mobile terminal is a telephone, the user dials a specific telephone number through the telephone (the telephone number can be displayed on the screen of the multimedia display terminal), and the corresponding access request is sent to the intermediary server through the telephone network, and the welcome call flow of the intermediary server is entered ( Weicome call flow); the welcome call process asks the content management unit of the central management server which application server the number of the call is directed to; the content proxy unit sends the content link address of the call flow to the application server (rather than

M425348 - directly sends the content link address of the application server to the welcome call process), the call flow file pointing to the application server is located in the memory of the content server; the intermediary server obtains the call flow file in the memory through the web server; then the intermediary server will call the process Switching to the call flow of the application server, the call flow to the application server includes the content link address of the application server and other related information. In this way, the intermediary server can communicate with the application server according to the information provided by the call flow. • When the mobile terminal accesses through the short message/multimedia short message, the user sends the information (text information or multimedia information) to a phone number through the mobile terminal. The access request sent by the mobile terminal is first received by the intermediary server; the intermediary server queries the content proxy unit of the central management server for the location of the application server corresponding to the number through the receiving number of the access request, and the content proxy unit returns the content of the application server. The link address is sent to the mediation server; then the mediation server can connect to the application server through the content link address, thereby transmitting the input information of the mobile terminal to the application service caller. When the mobile terminal accesses through the webpage (it must be registered before accessing the system through the webpage), the access request sent by the user through the mobile terminal is received by the intermediary server, and the intermediary server queries the content proxy unit for the content link requested by the user. The address (the user's registration information includes the application server information requested by the user), and the content proxy unit can send the content link address of the application server to the mediation server according to the corresponding registration information, so that the mediation server can use the content link address and M425348

Sleeve - The application server gets in touch to send the user's input to the application server. Users of web access need to log in to use the services of the application server, and the intermediation server is responsible for handling the login/logout of the user. In some specific applications, the Mediation Server needs to communicate with the Content Agent unit to obtain the location or service details of the server that should be deleted. When accessing via a smartphone, it can be done by making a call or by installing it on the phone. The client software (also called the application) is then accessed via software. When the smart phone is accessed by dialing the phone, it is the same as the previous phone access. When the user is logged in by downloading and installing the client software, the smart phone access request is sent to the content agent unit, and then the content agent unit returns the user request. Enter the content link address of the application server to the mediation server. The Mediation Server can contact the application server. In this way, the user successfully logs in and can send the input to the application server through the intermediary Jig server. The smartphone accesses the system through the application, and real-time two-way communication of multimedia information (including text, sound, picture and video information, etc.) with the system. · As shown in Figure 3, it is a schematic diagram of content management. The content displayed on the multimedia display terminal is related to the scheduler and application server status components in the Central Management Server. Specifically, the multimedia display terminal is in accordance with a scheduling table of the scheduler (the schedule includes the display content, the display time, and the display position, wherein the display content, such as a webpage, a video, a voice, a picture, a text, etc., is stored in the content server. In memory)

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The display application points to the location of the content in the schedule table, downloads the corresponding content through the web server to the memory, and then plays it on the multimedia display terminal. The display application also downloads a new picture or sound file according to the status in the status component, and updates the display content of the multimedia display terminal. Specifically, the input information of the mobile terminal accessing the system is sent to the application server for execution. First, the event component creates a new event according to his input, then processes the component to execute the new event, and generates a new one according to the execution result. user status. The status component updates the user's state after receiving the new status and tells the display application to update the displayed content according to the new status. For example, the user participates in an interactive event through the mobile terminal, and the multimedia display terminal uses an icon to represent a participant. When the user presses the number 5 on his mobile phone, the intermediary server receives the input and sends it to the application server. The event component of the application server receives the input, knowing that the number 5 represents "shooting", then it creates a new one. The event tells the processing component to handle the "shoot" action. At this point, the processing component performs the firing action and generates a state of the user's firing. After receiving the status of *, the status component updates the status of the original user and tells the display application to update the display content, so that the corresponding icon of the user is shot on the multimedia display terminal, and the content is updated. As shown in Figure 4, it is a schematic diagram of user interaction with the system. The process of user interaction with the system can be divided into two parts. One is that the user's input information is successfully received by the system, the system responds according to the input information, and is reflected on the multimedia display terminal; the other part is the system processing user's After the information is input, a feedback message 21 M425^8i is generated, and the feedback information is transmitted to the user (mobile terminal). In particular, the system can synchronize the multimedia display terminal and send feedback information so that the user can listen to the sound through his own mobile terminal and view the video content through the multimedia display terminal. After the user successfully logs into the system through the mobile terminal (ie, establishes a connection with the application server), the user's input information is sent to the application server by the intermediary server; once the event component of the application server receives the user's input information, it creates a message according to the input information. The new event is handed to the processing component for processing. After the processing component is processed, a new user state is generated, and the new state is sent to the state component; then the display application updates the content of the display according to the _new state. Thus the user's input is successfully processed by the system and reflected on the multimedia multimedia display terminal. The system processes the user input information and returns the feedback information to the user's mobile terminal. The system feedback information can be video, voice, picture or text, and can be in the form of text or multimedia short messages, voice mail, email, etc. The specific content of the feedback information (ie, video, voice, picture, text, etc.) is stored in the memory. When the processing component processes the user's input and the user enters the final state, the processing component notifies the mediation server to send feedback information to the user through the event component, so that the user can know the status of the participating interactive service in time. The intermediation server downloads the information content that needs to be sent to the user in the memory through the web server, and then sends the content to the user's mobile terminal in the form of text or multimedia short message, voice mail, email, and the like. The system can also convert the text information fed back to the user into a computer synthesized speech (TTS) and send it to the user so that the user can directly answer it through his mobile phone.

22 S M425348

For example, the user interaction system of the user participation system may be defeated by the real user. At this time, the system will send feedback information to the user to inform the user that the game has been exited. At this time, the user will not be processed by the system. . As shown in Fig. 5, it is a schematic diagram of the state of the user in the interaction between the user through the mobile terminal and the system (e.g., interactive games, etc.). Specifically, the user's status includes Start, Application, Ending, and End. When the user successfully logs into the system, the user is in the start state; if the user quits the system, hangs up, drops the line, shuts down, or times out, the user is in the final state; if the user connects to the application server, the user successfully joins an application service. , the user is in the application state; and the user logs out of the application is in a normal end state. When the user is in different states, the system has different processing. For example, if the user is in a normal state, the system will detect whether to send feedback information to the user; when the user is in the start state, the system stores the user's participation information; when the user is in the application state, the system records the user's participation behavior; At the end, the system updates the content of the application service. The data generated in these processes is sent to the database for further use such as market analysis. In addition, the system can also change the application settings by loading the user's historical usage record through the application server when the user logs into the system. For example, the user has previously completed the first level of the interactive game, and this time the user can select the second level. Start the game. As shown in Figure 6, it is a schematic diagram of multi-site work and multi-display point work. 23 When the system includes multiple content servers, each content server can be connected to one or more multimedia multimedia display terminals. The content server can be placed locally with the multimedia display terminal or with the central management server for central centralized control. The plurality of multimedia display terminals can be connected to the same content server and placed in the same or different locations. It is also possible to connect different content servers in the same or different locations. In addition, the system can also be set up with multiple central management servers (determined by the customer's service requirements). Whether it is a plurality of multimedia display terminals connected to the same content server or different content servers, the displayed contents may be the same or different. When multiple users participate, the system can pass the user ID (user ID), the user's phone number (user input number), the system assigns the user's identification number (system assign ID), and the user's login identity. The number (caller ID) or voiceprint identification (VoiceprintIdentification) identifies each user. The following is the process of the system when the application server is a game server to explain the participation of multiple users: (1) After all the input information of all users (whether via the mobile network or the Internet) arrive at the application server, the application server arrives according to the message. The order in which the user requests are processed (usually on a first-come, first-served basis). (2) The application server first uses the user's phone number or IP or login ID (or other identification type ID) as the identification tool to obtain the game room where the user is located, and load the status/number of the game room. After that, the game state is updated. The update

M425348 • In addition to updating the game state of the user who sent the input message, the step may also update the game state of other users in the game room (for example, changing the person's position or changing the life 値). The application server can handle the input of multiple users at the same time, provided that these users are not in the same game room. (3) If the game state is updated, all display devices displaying the game room (this may be a public multimedia multimedia display terminal, or may be a game client on a smart phone) will receive information from the application server. Then, each multimedia display terminal starts to update the screen, so that the user can see the reaction caused by his or her (or other) input on the multimedia display terminal. In order to prevent users from gaining the advantage of the game through excessively frequent buttons (for example, if a user presses the direction key 5 times within one second to make the characters in the game move faster than normal), the application server will limit the user. The frequency of the action, such as the application server may limit the user to only one movement action per second, then the user's application will only process the first time arrow after several consecutive keystrokes are transmitted to the application server in one second. Input and ignore the subsequent direction key input. In addition, a user input simulator can be included, which is located at the mobile terminal' so that the input information input by the user through the mobile terminal can be parsed by the user input simulator in addition to being interpreted by the application server. This can reduce the load on the application server to resolve user input and improve the compatibility of application services. For users who use a mobile phone to access the system, the system provides the user with an input simulator that inputs the user into an input device such as a keyboard or mouse. In this way, the user can 25

Easily get input from your keyboard, mouse or gamepad with your phone button. For example, the user uses a mobile phone to input text (text, letters or numbers) information to the system, and the mobile phone controls the movement of the mouse. At this time, the user's effect is similar to sending the input to the system using the mouse and keyboard. In this case, the system's processing method is to resolve the input of the mobile phone into the keyboard's key or mouse movement. The user input simulator can set the rules for the phone input to be interpreted as keyboard and mouse input. For example, the user presses the number key three times continuously on the mobile phone 2 'the system corresponds to the letter key c of the keyboard, so that when the user input is sent to the application server, Directly tell the application server user to enter the letter C, without the application server to do a parsing of the user input. When the user needs to enter text, the input method in the user input simulator parses the user input into text and sends it to the application server. The above system of the present invention can be specifically applied to the following schemes: (1) Interactive game: At this time, the application server is a game server, and the user can use different mobile terminals to make a call to enter the system, and then the user can control the game through his mobile terminal. For example, the user can issue a control command via the phone button (DTMF input method)* or his own voice. (2) Business information interaction: the multimedia display terminal displays commercial information, such as discount information of a certain shopping mall product, the user uses the mobile terminal to enter the system by making a call, and then uses the mobile terminal to select to enter a specific product (such as electronic Product) discount information, so that the system can send the information that the user needs to know to the user by means of short message, voice message or email.

26 S M425348 (3) Online trading of stocks, futures, funds, etc. Interaction: The above online trading information is displayed on the multimedia multimedia display terminal. Users can log in with their mobile phones, select the stocks they care about, and view the stock details. (4) Flash group purchase (also known as limited time group purchase, is an emerging shopping model, the target 'store is willing to provide a designated offer to consumers, but need to have enough consumers to buy in a specified time, then the offer will be Effective): The system promotes flash-selling ads in an interactive format, such as a print ad on a multimedia display terminal listing the number of consumers who have purchased a purchase (and how many consumers are owed), and then appealing to consumers to buy a hotline to purchase Offer, when the consumer successfully purchases the offer, the print ad immediately updates the number of consumers who have purchased the offer, so that the user who just called knows that this flash buy is closer to success. (5) Directory service (ASR & TTS application): The user accesses the system through the mobile terminal and provides the type of location (for example, "restaurant", "cinema") and region (for example, "Sha Tin") in the form of voice. "Tai Po", the system returns the search results to the user in SMS or voice (TTS). (6) Application from elementary school to university higher education institutions and training institutions: through the multimedia display terminals placed in the reception, staff rooms, cafeterias and apartments, to convey relevant information to students, faculty and staff and visiting guests . In these environments, the content played can be sports news, meals menus, curriculum/classroom exchange information, and pictures of school performances. Users can obtain detailed classroom information and other information through the telephone or short message access system, and receive these returned letters through the user's own mobile phone. 27 M4253 i§l From the above, it is only a preferred embodiment of the present invention, but The scope of the present invention is not limited thereto, and any changes or substitutions that can be easily conceived by those skilled in the art within the scope of the present invention are covered by the scope of the present invention. Therefore, the scope of protection of this new model should be based on the scope of protection of the patent application. BRIEF DESCRIPTION OF THE DRAWINGS The present invention will be further described with reference to the accompanying drawings and embodiments. FIG. 1 is a schematic diagram of an embodiment of a system for providing and managing interactive services of the present invention; FIG. 2 is a mobile terminal Schematic diagram of the access system; Figure 3 is a schematic diagram of content management; Figure 4 is a schematic diagram of user interaction with the system; Figure 5 is a schematic diagram of the state of the user in the interaction of the mobile terminal with the system; Figure 6 is a multi-station Schematic diagram of point work and multiple display point work. [Main component symbol description] 11: Mediation server 12: Central management server 13: Content server 14: Display application 15: Database 28

Ιοί. 1.1 K

M425348 • > '16: Mobile terminal' 17 : Multimedia display terminal VI. Patent application scope: 1. A system for providing and managing interactive services, which is characterized by 'including intermediary services', central management server, content server and a display application, wherein: the mediation server is configured to receive an access request from a plurality of different mobile terminals, and send the input information of the mobile terminal to the application server after the mobile terminal connects with the application server; a server, configured to create and store a schedule table, and obtain a content link address of the corresponding application server according to the access request, where the content link address is used to establish a connection between the mobile terminal and the application server; and the content server is configured to store the display The content includes an application server that executes an event according to input information from the mobile terminal and transmits a result of the execution event to the display application; • the display application for the slave content server from the content server according to the schedule created by the central management server Get the display and display the content in one Display or more centrally placed or placed decentralized display device for display, and update the display content of the multimedia display terminal according to a result of the application server executing the event. 2. A system for providing and managing interactive services according to claim 1 of the scope of the patent application, characterized in that it further comprises a database connected to the intermediation server, the central management server and the content server for storing all access systems User information, user service request, system to user service request 29

Claims (1)

Ιοί. 1.1 K M425348 • > '16: Mobile terminal' 17 : Multimedia display terminal VI. Patent application scope: 1. A system for providing and managing interactive services, which is characterized by 'including intermediary services', central management server, content server and a display application, wherein: the mediation server is configured to receive an access request from a plurality of different mobile terminals, and send the input information of the mobile terminal to the application server after the mobile terminal connects with the application server; a server, configured to create and store a schedule table, and obtain a content link address of the corresponding application server according to the access request, where the content link address is used to establish a connection between the mobile terminal and the application server; and the content server is configured to store the display The content includes an application server that executes an event according to input information from the mobile terminal and transmits a result of the execution event to the display application; • the display application for the slave content server from the content server according to the schedule created by the central management server Get the display and display it inside Of the multimedia placed in one or more dispersed or placed in a display device for display, and update the display content of the multimedia display terminal according to a result of the application server executing the event. 2. A system for providing and managing interactive services according to claim 1 of the scope of the patent application, characterized in that it further comprises a database connected to the intermediation server, the central management server and the content server for storing all access systems User information, user service request, system to user service request 29 V. M4253fli responded by deleting the account at different beaches. 3. The system for providing and managing an interactive service according to claim 1, wherein the central management server comprises: a resource management unit for managing a phone number and a short message number to limit each number to a maximum. The number of participants and the maximum duration of each call, as well as resources for providing current online user information and managing the multimedia display through the identity number or group number of the display, the identity number of the display is in one-to-one correspondence with the display, each A display is provided with a unique identity identification number. The system for providing and managing interactive services according to claim 1 is characterized in that the content server comprises an application server, a web server, a memory, and a management interface, the memory is used to store files used by the system, including one or more of a call flow file, a voice file, a video file, and a webpage content, and the mediation server and the display application download the content in the memory through the web server, Place Lu Chuan content management interface for resources or modify the application settings on a user's operation. 5. The system for providing and managing an interactive service according to claim 4, wherein the application server comprises an event component, a processing component, and a state component, wherein: the event component is an application server and an intermediary server. The communication interface, after the user input information from the mediator is transmitted to the event component, the event component creates a new event according to the input information, and then sends the event to the processing component 30 S M425348 %. % 9 • 'execute; The processing component is configured to execute each event and send the execution result to a status group, the processing component executing the event comprising causing the system to respond to the user's input, the execution result including the user The new state; the state component is used to store the user's state information, and after receiving the state information of the processing component new, update the user's state, and then notify the display application to update the display content. Φ 6. The system for providing and managing an interactive service according to claim 5, wherein the application server is one or more of the following: a game server, a news server, and users in different locations pass different The multimedia display terminal enters the interactive application provided by the same application server. 7. The system for providing and managing an interactive service according to claim 6 of the patent application scope, wherein the interactive application identification number is displayed in different windows of different displays, and the system allocates a dynamic window random code to the interaction. • using the dynamic window random code, or in combination with a telephone access number, or with a short message/multimedia short message access number, or with a web access URL, to uniquely determine what content is selected for playback by the user and The location of the play. 8. The system for providing and managing an interactive service according to claim 1, wherein the display application is one or more of a browser, an animation or rendering software, and a video player, each display application. Corresponding to one or more multimedia display terminals, each content service unit is connected to one or more display applications. The system for providing and managing an interactive service according to the first aspect of the invention is characterized in that the mobile terminal is a telephone, a mobile phone, a computer terminal or a smart phone, and the access request is The method is telephone access, short message/multimedia short message access, webpage access or smartphone application access. The input information of the mobile terminal is sent to the application server through an application, dual tone multi-frequency or voice mode. The intermediation server converts speech from the mobile terminal into input information through automatic speech recognition technology. The system for providing and managing an interactive service according to claim 1, wherein the intermediary server includes a switching module, configured to: after the mobile terminal accesses the system through the intermediary server, according to the The mobile terminal switches to the request of the manual service through the application, the dual tone multi-frequency or the voice mode input, and the mobile terminal is transferred to the telephone system. 11. The system for providing and managing an interactive service according to claim 10, wherein after the mobile terminal switches to the manual service, the manual service platform can send the customized multimedia content to the user's mobile terminal. Download or directly display, or send to the public multimedia display terminal; send the feedback information to the mobile terminal in the form of text short message, multimedia short message, webpage address, or send it to the public multimedia display terminal for playing. 12. The system for providing and managing an interactive service according to claim 1 of the patent application, characterized in that, when the mobile terminal sends an access request by means of telephone access, the central management server according to the voiceprint information in the access request Identify users and enable quick login. 32 M425348 • »· • 13 lOLj The system for providing and managing interactive services according to claim 1 of the patent application scope, characterized in that, when the number of people entering the system reaches the upper limit limit, the intermediary server does not hang up the phone currently entering the system, and the user is allowed to In the state of call waiting. 14 'A system for providing and managing an interactive service according to the scope of the application of the patent application, wherein the display application displays the content in a separate display or superimposed manner when the multimedia display terminal displays the content, wherein The β plus display includes superimposing the prompting text on the played video or displaying the picture jumping out in the panned scrolling news. 33 M425348 Γ> - * u 1 ^, 爹, .: II. Do ‘· « kv ,.iy r« 々v. West H Chu This table (1) The representative representative of the case is: (1). (2) A brief description of the component symbols of this representative diagram: 11: Mediation Server 12: Central Management Server 13: Content Server 14: Display Application 15: Database 16: Mobile Terminal 17: Multimedia Display Terminal