TWI802121B - Method and apparatus for providing information for service on installation - Google Patents

Abstract

A method for providing information in a service server includes acquiring first information on a vehicle from a user, identifying a tire list corresponding to the first information, providing the tire list, acquiring information on the tire selected by the user on the basis of the tire list, acquiring, from the user, second information related to installation of the tire selected by the user, transmitting the information on the tire selected by the user and the second information to a tired-related server, and providing third information related to the installation of the tire selected by the user, which is acquired from the tired-related server, and a user terminal for providing information is also provided.

Description

Method and apparatus for providing information for installation services

The present invention relates to a method and apparatus for providing information about an installation service, and more particularly to a method for providing a tire list based on obtaining information about a vehicle from a user and obtaining information about a vehicle from the user. A tire installation information method and device for transmitting the obtained information to a tire-related server.

As the use of the Internet becomes widespread, the e-commerce market is expanding. Specifically, with the spread of infectious diseases, the proportion of products purchased by visiting offline stores is decreasing, while the proportion of products purchased through e-commerce using a computer or a smartphone is rapidly increasing.

Some e-commerce companies expand the range of products offered and services provided and provide door-to-door installation services for products that require additional installation work after purchase, such as furniture, home appliances, and tires. The door-to-door installation service can be provided by the e-commerce company itself or can be provided to the user through a related external service company. Korean Patent Laid-Open Application No. 2010-0012001 relates to a method of providing door-to-door tire installation service through a network, and discloses a method of providing a service when a user purchases a tire online, wherein a maintenance vehicle is in A designated location is visited at a time designated by a customer and the tire is installed.

However, due to the determination of a tire standard and a size suitable for each vehicle, and the user is not easy to accurately know the size of the tire suitable for his own vehicle and a product name, when the user only inputs the tire to be installed on it Vehicle information needs to provide a list of tires corresponding to the input information. In addition, since it may be inconvenient for a user to visit a separate tire sales point other than a typical e-commerce website in order to purchase and install a tire, it is necessary for the convenience of the user to be in one of the e-commerce websites frequently used by the user. A tire purchase service and an installation service are provided together and require an external tire seller to be connected to the user.

[Technical target]

One aspect provides a method and apparatus for obtaining information about a vehicle from a user, identifying a tire list corresponding to the obtained information, and providing the tire list to the user. Another aspect provides a method of acquiring information about the installation of a tire from a user, transmitting the acquired information to a tire-related company, obtaining information about the progress of tire installation from the tire-related company, and transferring the information about the tire installation The method and equipment by which this information is provided to the user in progress. [Technical solution]

According to an aspect, there is provided a method for providing information in a service server, the method comprising: obtaining first information about a vehicle from a user; identifying a tire list corresponding to the first information; Provide the tire list; Obtain information about the tire selected by the user based on the tire list; Obtain second information from the user related to the installation of the tire selected by the user; transmitting the information of the selected tire and the second information to a tire-related server; and providing third information obtained from the tire-related server related to the installation of the tire selected by the user.

According to an exemplary embodiment, the first information may include identification information of the vehicle and owner information of the vehicle.

According to an exemplary embodiment, the obtaining of the first information may include providing a first page including an input field for obtaining the first information in response to obtaining a search keyword related to the vehicle, and the The providing of the list of tires may include providing a screened list of tires corresponding to the first information in a list of candidate items corresponding to the search keyword.

According to an exemplary embodiment, the acquiring of the second information may include providing a second page including an information input area for acquiring the second information and an information input area for paying for the selected tire, and based on An input corresponding to the second page from the user obtains the second information. The second information may include at least one of identification information of the vehicle, location information of the vehicle, installation date information of the tire selected by the user, and whether to store replacement tires.

According to an exemplary embodiment, the method of providing information may further include suggesting an installation location of the tire selected by the user based on the identification information of the vehicle and location information of the vehicle. The installation location may be based on the tire installation history of one of the other users.

According to an exemplary embodiment, the method for providing information may further include obtaining information from the tire-related server about a location where the installation of the tire is performed.

According to an exemplary embodiment, the method for providing information may further include, when a predetermined period of time passes after the user purchases the tire, providing the user with information related to tire replacement.

According to an exemplary embodiment, the predetermined period of time may be determined based on the tires purchased by the user.

According to an exemplary embodiment, the method of providing information may further include obtaining a photo related to tire installation, and providing the photo to the user.

According to an exemplary embodiment, the method of providing information may further include requesting the user to write a review about the tire installation, and receiving the review from the user including the photo. The providing of the tire list may include providing the tire list including the received reviews.

According to an exemplary embodiment, the method for providing information may further comprise obtaining photos before and after installation of the tire selected by the user, providing the obtained photos to the user, and based on the The user's input corresponding to one of the captured photos confirms the purchase of the tire selected by the user.

According to an exemplary embodiment, the second page may include information obtained from the tire-related server about an available installation time of the tire selected by the user.

According to an exemplary embodiment, the providing of the tire list may include providing a representative image of the vehicle corresponding to the first information.

According to an exemplary embodiment, the providing of the tire list may include separately providing the tire lists of a front tire and a rear tire when the tires corresponding to the first information include different front tires and rear tires.

According to another aspect, there is provided a method for providing information in a user terminal, the method comprising: acquiring first information about a vehicle from a user; receiving information corresponding to the first information from a service server A tire list of information; obtain information about a tire selected by a user based on the tire list; obtain second information from the user related to the installation of the tire selected by the user; The information of the tire selected by the user and the second information are transmitted to the service server; and the third information related to the installation of the tire selected by the user is received from a tire-related server.

According to yet another aspect, there is provided a service server for providing information, the service server comprising: a transceiver configured to transmit information to and receive information from other devices; and a processor , which is configured to control the transceiver; obtain first information about a vehicle from a user; identify a tire list corresponding to the first information; provide the tire list; Information about a tire selected by the user; obtain second information from the user related to the installation of the tire selected by the user; transfer the information and the second information about the tire selected by the user transmitting to a tire-related server; and providing third information related to the installation of the tire selected by the user obtained from the tire-related server.

According to yet another aspect, there is provided a user terminal for providing information, the user terminal comprising: a transceiver configured to transmit information to and receive information from other devices; and a a processor configured to control the transceiver; obtain first information about a vehicle from a user; receive a tire list corresponding to the first information from a service server; obtain information about the vehicle based on the tire list information about a tire selected by a user; obtaining second information from the user related to the installation of the tire selected by the user; combining the information about the tire selected by the user with the second transmitting information to the service server; and receiving third information related to the installation of the tire selected by the user obtained from a tire-related server. [effect]

According to an exemplary embodiment of the present invention, even when a user does not know exactly the size or product information of a tire suitable for the own vehicle, the user can confirm a tire corresponding to the vehicle by inputting the vehicle information. Tire list. In addition, tires can be purchased in an e-commerce website and a door-to-door installation service can be used without using a separate tire sales point.

In addition, according to an exemplary embodiment of the present invention, even when a user inputs keywords related to auto accessories other than tires, such as a car wash and a steering wheel cover, a service server can use A first information input area for the search about the vehicle is displayed together with a search result about the keyword, thereby inducing the user's interest in a tire fitting service and facilitating access to a tire fitting service.

In addition, according to an exemplary embodiment of the present invention, a user can enter a page for purchasing tires and input information on installation of a tire and payment information and input purchase information on installation of a tire into a user terminal The machine can be transmitted to the user's server, thereby allowing a staff member of an e-commerce company or a tire-related company to install tires without directly contacting the user.

In addition, according to an exemplary embodiment of the present invention, the service server may acquire a photo showing the progress and completion of the tire installation from a terminal of an installation engineer who installs the tire or a tire-related server and provide the photo to the user , so as to instantly confirm information about the progress of tire installation through photos and confirm when the tire replacement is completed and whether the tire replacement is performed correctly.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

In describing exemplary embodiments, descriptions of technical contents that are well known in the technical field to which the present invention pertains and are not directly related to the present invention will be omitted. This is for the purpose of more clearly conveying the gist of the present invention without obscuring the gist of the present invention by omitting unnecessary descriptions.

For the same reason, in the accompanying drawings, some components are exaggerated, omitted, or schematically illustrated. In addition, the size of each component does not entirely reflect the actual size. In the drawings, identical or corresponding elements are assigned the same element symbols.

The advantages and features of the present invention and the manner of achieving them will become apparent with reference to the embodiments described in detail below in conjunction with the accompanying drawings. However, this invention may be embodied in many different forms and should not be construed as limited to the embodiments set forth herein, and these embodiments are provided so that this disclosure will be thorough and complete and will fully convey the invention to those skilled in the art The scope of the invention, and the present invention is only defined by the scope of the accompanying invention application patent scope. Throughout the present invention, the same reference numerals refer to the same components.

In this case, it will be understood that blocks of the flowchart illustrations, and combinations of the flowchart illustrations, can be implemented by computer program instructions. These computer program instructions may be embodied in a processor of a general-purpose computer, a special-purpose computer, or other programmable data processing equipment, so that the instructions executed by the processor of the computer or other programmable data processing equipment generate The portion that performs the functions described in the flowchart block(s). These computer program instructions may use a computer or other programmable data processing device for carrying out a function in a specific manner or may be stored in a computer-readable memory, and thus use a computer or store in a computer-readable memory The instructions in may produce an article of manufacture comprising instruction portions for performing the functions described in flowchart block(s). Since computer program instructions can also be embedded in a computer or other programmable data processing equipment, a series of operations are performed on the computer or other programmable data processing equipment to generate a computer execution program to operate the computer or other programmable data processing equipment. The instructions of the data processing apparatus may provide operations for performing the functions described in the flowchart block(s).

Additionally, each block may represent a module, segment, or portion of a code that includes one or more executable instructions for performing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order. For example, two blocks shown in succession may be executed substantially concurrently or the two blocks may sometimes be executed in the reverse order, depending upon the corresponding functionality.

In this context, the term "~component" as used in the present invention refers to a software or hardware component (such as a field programmable gate array (FPGA) or an application specific integrated circuit (ASIC)) and performs a predetermined role. However, the term "~component" is not limited to either software or hardware. A "~ part" may be formed to store in an addressable storage medium or to reproduce one or more processors. Thus, as an example, "~component" includes components, such as software components, object-oriented software components, class components, and task components, as well as processes, functions, properties, procedures, subroutines, a program code Snippets, drivers, firmware, microcode, circuits, data, databases, data structures, tables, arrays, and variables. Functionality provided in components and "~parts" may be combined into a smaller number of components and "~parts" or may be further divided into additional components and "~parts". In addition, components and "~parts" can be implemented to reproduce one or more central processing units (CPUs) in a device or a secure multimedia card.

FIG. 1 is a schematic diagram illustrating a configuration of an information providing system according to an exemplary embodiment of the present invention.

Referring to FIG. 1 , according to an exemplary embodiment of the present invention, an information providing system may include a user terminal 110 , a service server 120 and a tire-related server 130 .

An e-commerce user can use the user terminal 110 to connect to the service server 120 . An e-commerce application can be installed in the user terminal 110, and the user terminal 110 can access the service server 120 under the control of the e-commerce application and use the e-commerce based on information exchange with the service server 120 trade. The user terminal 110 can be a mobile device (such as a smart phone or a tablet personal computer (PC)) or a static device (such as a desktop PC), and any device can be used as a user terminal 110 , as long as the e-commerce application can be installed and executed without any restrictions.

The service server 120 can communicate with the user terminal 110 and provide information related to e-commerce to the user terminal 110 . In addition, the service server 120 may communicate with the tire-related server 130 to transmit and receive information about the installation of a tire to and from the tire-related server 130 .

The tire-related server 130 may be a server that provides a tire sales service, an installation service, and a replacement service and may be operated by a related company of the company that operates the service server 120 . The tire-related server 130 can directly provide tire sales service and installation service to the user, and alternatively, as in the embodiment disclosed herein, the tire-related server 130 can provide tire sales service to the user through the service server 120 service and installation services. The tire-related server 130 can operate and manage one or more installation engineers and work vehicles that can access users to change tires, manage door-to-door tire replacement schedules for these installation engineers and work vehicles, and share information about the installation of a tire Information including door-to-door tire replacement schedules is provided to the service server 120 .

2 is a sequence diagram illustrating information exchange of nodes related to a method for providing information about a tire fitting service and operations corresponding to the information exchange according to an exemplary embodiment of the present invention.

Referring to FIG. 2 , a method for exchanging information among a user terminal, a service server, and a tire-related server and performing operations in each node according to an exemplary embodiment of the present invention is disclosed.

In operation 205, the user terminal may transmit the first information about a vehicle obtained from a user to the service server. A user who wants to purchase a tire suitable for his own vehicle can search for a tire by inputting a product name of a desired tire in a search page provided by the service server. However, it is not easy for users to know exactly the product name of tires suitable for their own vehicles. For the convenience of the user, the service server can obtain information about the user's vehicle input into the user terminal, search a tire database, and provide the user with tire information suitable for the own vehicle. The tire database may contain mapping information between vehicles and tires and may be stored in a memory of the service server or in an external memory.

In an exemplary embodiment, the first information about the vehicle for searching tire information suitable for the vehicle may include identification information of the vehicle and owner information about the vehicle. The identification information of the vehicle may include a license plate number, and the owner information of the vehicle may include a name of an owner of the vehicle or a resident registration number. The user can input the identification information of the vehicle and the owner information of the vehicle through the user terminal as the first information about the vehicle, and several pieces of input information can be transmitted to the service server. The service server may use a vehicle database (eg, a NICE D&R database) to search for a vehicle model corresponding to the input information and then search the tire database for tire information corresponding to the vehicle model. Since vehicle models are very diverse according to a manufacturer, year, and the like and there may be a case where the user does not know exactly a model of the own vehicle, when searching for a tire by inputting model information of the vehicle, it may be possible There is a risk of purchasing a tire that does not match one's own vehicle by mistakenly entering incorrect model information. On the other hand, when searching for a tire by inputting only the vehicle's identification number and owner's information as in this exemplary embodiment, the user can search for a tire suitable for the own vehicle without knowing an exact model of the vehicle. tires, and thus prevents the risk of buying a wrong tire.

In another exemplary embodiment, the first information about the vehicle for searching tire information suitable for the vehicle may include vehicle model information. The vehicle model information may include a manufacturer, a year, a representative vehicle name and a detailed vehicle name. Even when the user does not know the license plate number or the owner of the vehicle, the user can input the vehicle model information of the vehicle through the user terminal to request to search for tire information corresponding to the vehicle model.

In an exemplary embodiment, obtaining the first information about the vehicle may include providing a first page including an input field for obtaining the first information in response to obtaining a search keyword related to the vehicle. Even when the user inputs keywords related to auto accessories other than tires (such as a car wash and a steering wheel cover), the service server can also input the first information on the vehicle used for the tire search into the area together with the The search results for one of the keywords are displayed together, thereby inducing the user's interest in a tire fitting service and facilitating visits to the tire fitting service.

In an example embodiment, obtaining first information about a vehicle may include providing a page including a banner for tire fitting services in response to obtaining a search keyword associated with the vehicle, and the user may click on The banner to access this page related to the installation service. Even when the user enters keywords related to auto accessories other than tires (such as a car wash and a steering wheel cover), the service server can also link a banner for tire fitting services with a search for the keywords The results are displayed together, and the user can click on the banner to go to a page containing information about an introduction to the tire fitting service, how to do it, additional benefits, reviews, and frequently asked questions (FAQs). By displaying a banner in response to obtaining a search keyword related to a vehicle, an effect of promoting tire fitting services to users who do not know about tire fitting services can be obtained.

In operation 210, the service server may provide a tire list corresponding to the first information about the vehicle to the user terminal. The service server can obtain first information about the user's vehicle from the user terminal, search for a tire corresponding to the user's vehicle from the tire database, and provide one of the screened tires containing the tire information corresponding to the first information list as one of the search results.

In an exemplary embodiment, the service server may generate a search result page of a filtered list of tires corresponding to the first information about the user's vehicle provided in a candidate list corresponding to the search keyword. For example, in a search result page about "tyres", a search may be provided that only displays tires that correspond to the first information about the user's vehicle and does not display tires that do not correspond to the first information about the user's vehicle result. In addition, to indicate that the filtered results are currently displayed in response to the first information about the user's vehicle, the search results page may include a representative image for displaying the user's vehicle model, a model name of the vehicle, and a corresponding An area the size of a tire of the vehicle. By displaying this filtered search result to the user, the user can effectively identify the tire information required by the user. Meanwhile, in an exemplary embodiment, the tire list provided in the search result page may include information on at least one of an available delivery date and an installation date for each tire.

In an exemplary embodiment, the service server providing the tire list may include providing a representative image of the vehicle corresponding to the first information about the vehicle. After the service server obtains the first information about the vehicle from the user and before providing the tire list corresponding to the first information as a search result page, displaying to the user a representative image of the model of the vehicle corresponding to the first information , so that the user can confirm whether the model of the vehicle in response to the first information search matches a model of one of the user's actual vehicles. When it is confirmed that the displayed image of the model of the vehicle matches the model of the user's vehicle, the user can view the tire list through a corresponding input, and when the displayed image of the confirmed model of the vehicle does not match the model of the vehicle, The user can return to the operation of inputting the first information about the vehicle again. As described above, since the representative image of the vehicle corresponding to the first information on the vehicle input by the user is displayed to the user in advance and confirmed by the user, the user can confirm that the information on the vehicle is correctly input, and A user error (such as an input of incorrect vehicle information) can be prevented.

In an exemplary embodiment, when the tires corresponding to the first information about the vehicle include different front and rear tires, providing the tire list by the service server may include separately providing a front tire list and a rear tire list. The tires mounted on the front and rear wheels may vary depending on the model of the vehicle. In this case, different tire lists corresponding to front wheels and rear wheels are separately provided to the user, and thus the user can view search results for both types of tires.

In operation 215, based on the tire list, the user terminal may transmit information on the tire selected by the user and second information related to installation of the tire selected by the user to the service server. The user can select tires to be purchased through the user terminal based on the tire list provided by the service server. Information about the tires selected by the user can be transmitted to the service server through the user terminal. In addition, the user can input the second information related to the installation of the tire selected by the user through the user terminal.

In an exemplary embodiment, the service server obtaining the second information related to the installation of the tire selected by the user may include providing information including an information input area for obtaining the second information and information for paying for the selected tire A second page of the input area is entered and second information is obtained based on an input from a user corresponding to the second page. The user can enter the second page for purchasing a tire and input the second information related to the installation of the tire and the payment information, and the second information can include the identification information of the vehicle, the location information of the vehicle, the tire selected by the user Information on the date of installation and whether to store replacement tires. The identification information of the vehicle may include a license plate number. The location information of the vehicle may include a location where the vehicle is currently parked and whether a parking lot is a surface parking lot or an underground parking lot. Depending on whether the vehicle is parked in a surface parking lot or an underground parking lot, a size and a type of work vehicle used for door-to-door tire installation may vary. The tire installation date information may include information on a date arbitrarily designated by the user or information on a selected date among one or more installable candidate dates provided by the service server. Whether to store the replacement tires may include information as to whether the user will keep the replacement tires or whether the installation engineer will collect the replacement tires for return. As described above, since the user inputs information about the installation of purchased tires into the user terminal and transmits the input information to the user server, a staff member of an e-commerce company or a tire-related company can operate at different times. Install tires in direct contact with the user.

In an exemplary embodiment, based on the identification information of the vehicle and the location information of the vehicle input by the user for tire installation, the service server may suggest a tire installation location to the user. Depending on the size of the vehicle to be replaced or a parking position, the position in which the tire can be mounted may vary. For example, a situation may be considered in which a user's vehicle to be replaced with a tire is parked in a space that is too narrow for tire installation or a space that a work vehicle cannot enter due to a safety issue. In this case, the service server can inform the user that the current parking position of the vehicle is a position where the tire cannot be installed and can suggest a tire installation position, and the suggested tire installation position can be based on another user's tire Installation history. For example, when there is a history of installing a tire in another user's vehicle near the location where the user's vehicle is currently parked, the service server may suggest that the user install a tire at the installation location of another user's tire. tire. The user can park the vehicle at the suggested location and receive a door-to-door tire installation service at the suggested location. Even when it is difficult to install the tire at the position where the vehicle is currently parked, the user is allowed to move the vehicle to a suggested installable position, so that the efficiency of tire installation and a non-contact characteristic can be further improved. In an exemplary embodiment, in order to recommend and suggest a location for installing a tire to a user, the service server may obtain information about a location where another user has installed a tire from a tire-related server, thereby collecting material.

In an exemplary embodiment, the second page for inputting the second information related to tire installation may include information about an available installation time of the tire acquired from the tire related server. The service server can obtain information about the available installation time of the tire selected by the user from the tire-related server, display the information about the available installation time to the user through the user terminal, and allow the user to predict when it can be replaced by the user. The tire of choice. For example, information indicating that the tire selected by the user can be installed from next Monday can be displayed in the second page.

In operation 220, the service server may transmit information about the tire selected by the user and second information related to tire installation to the tire related server. The tire related server may be a server operated by an affiliate of the company operating the service server and may be used to mediate a transaction between a user and a tire seller.

In operation 225, the tire-related server may transmit third information related to the installation of the tire selected by the user to the service server. The third information may include information about the progress of tire installation, such as product preparation, start of delivery, start of installation, and completion of installation.

In operation 230, the service server may transmit the third information related to the installation of the tire selected by the user obtained from the tire related server to the user terminal. In an exemplary embodiment, the service server may generate a page containing information about the progress of tire installation and provide the generated page to the user terminal.

In an example embodiment, the service server may take a photo showing the progress and completion of the tire installation and provide the photo to the user. The photo can be obtained from one of the terminals of the installation engineer who installed the tire or from a server related to the tire. In an example embodiment, the service server may include the captured photo in a page containing information about the progress of the tire installation. Users can obtain photos showing the progress and completion of tire installation from the service server, so as to confirm when the tire replacement is completed and whether the tire replacement is performed correctly.

In an example embodiment, the service server may request a comment on the tire installation when providing the user with photos showing the tire installation's progress and completion. The user can write a comment including the photos provided by the service server through the user terminal and transmit the comment to the service server. Since the user can conveniently write a review for tire installation without taking a separate photo, the user can be encouraged to write a review, and the service server can display the received review together with a tire list showing the search results of the tire, Thereby achieving one of the advertising effects of tire installation services.

In an exemplary embodiment, the service server may obtain photos before and after installation of the tire selected by the user, provide the obtained photos to the user, and An input to confirm the purchase of one of the tires selected by the user. The service server can obtain the photo from the terminal of the installation engineer who installed the tire or from the server related to the tire. The service server may include the captured photos in a page containing information about the progress of the tire installation. The user can view the photos before and after the tire installation and confirm the purchase of the tire in real time through a corresponding input in the page containing the photos. When the tire to be installed by the installation engineer is identified through the photo as not matching the tire selected by the user or defective, the user may not confirm the purchase. Meanwhile, in an exemplary embodiment, the service server may provide one format of photos before and after tire installation to the terminal of the installation engineer, and the installation engineer may upload the photos taken according to the format of the photos to the service server. For example, a composition may be proposed for taking a photo so as to allow a front side of the vehicle, both sides of the vehicle and a rear side of the vehicle to be clearly seen, and an image corresponding to the composition may be uploaded. In addition, to facilitate comparison of photos before and after tire installation, when a photo with a composition corresponding to that of the photo before tire installation is not input, it may be requested to take a photo again. In addition, in an exemplary embodiment, the validity of the photo can be confirmed based on the number of shots and shot location information before and after tire installation, and thus when an invalid photo is uploaded, re-uploading can be requested and the confirmation information will be verified Provided to the user so that reliability can be improved.

In an exemplary embodiment, when a predetermined period of time passes after the user purchases the tire, the service server may provide the user with information related to tire replacement. Since tires are consumables that need to be replaced periodically, after a predetermined period (for example, three years, four years or five years) has passed, the user can be provided with information about the time to replace the tires and recommend suitable tires. The tires of the user's vehicle. Since a replacement cycle of a tire varies according to a type of tire, a predetermined period of time can be determined based on tires purchased by a user. As described above, the service server can periodically provide the user with a reminder about tire replacement, thereby inducing the user to repurchase tires. On the other hand, the predetermined period of time may be set based on at least one of information on the user's vehicle and information on the installed tire, and when installation is performed at a corresponding location based on previous installation location information, such as providing a Promotions with additional discounts.

Meanwhile, in an exemplary embodiment, at least some of the pieces of information transmitted from the tire-related server to the service server may be transmitted from a terminal associated with the tire-related server. More specifically, the terminal of the installation engineer who installs the tire may transmit at least a part of the third information to the service server. To receive this information, the service server may provide an interface for transmitting and receiving information to the tire-related server and the terminal of the installation engineer.

3a to 3c are exemplary diagrams illustrating a page for inputting information about a vehicle according to an exemplary embodiment of the present invention.

3a illustrates an exemplary search results page including an area for entering a license plate number and a name of a vehicle owner as first information about a vehicle for searching tire information suitable for the vehicle. The search results page may include an area 310 for entering a search keyword and an area 350 for enumerating search results. In an exemplary embodiment, when a search keyword "tire" is input, a vehicle information input area 320 for inputting first information about a vehicle and a banner 340 for guiding and promoting a tire installation service may be combined with the One of the search results 350 for tires is displayed together. In an exemplary embodiment, even when keywords related to automobile products (such as a "car wash" and a "steering wheel cover") are input in addition to "tires", the vehicle information input area 320 and the banner 340 are also Can be displayed along with search results 350 . The user can search for a tire suitable for the user's vehicle by inputting the license plate number of the vehicle and a name of a vehicle owner in the vehicle information input area 320 . The vehicle information input area 320 may contain a guideline that the vehicle information input by the user is only used for vehicle inquiries and then immediately discarded. At the same time, when the user does not know the license plate number or the owner's name accurately, the user can click on a "search by vehicle model" text 330 to enter a page for directly inputting a vehicle model instead of the license plate number or the name of the owner. .

FIG. 3 b illustrates an exemplary pop-up page including an area for entering model information of the vehicle as first information about the vehicle for searching tire information suitable for the vehicle. As shown in Figure 3b, the pop-up page is configured to allow the user to enter model information for the vehicle (such as a make 331, year 332, a representative vehicle name 333 and a detailed vehicle name 334 of the user's vehicle) . For example, a pop-up page can be configured to allow the user to enter the above information using a drop-down menu.

Figure 3c illustrates an exemplary pop-up page including vehicle information corresponding to first information about the vehicle entered by the user. The pop-up page may include an information display area 361 including a vehicle model and a tire size, and a representative image display area 362 of the vehicle model. The service server can search the information about the user's vehicle obtained from the user terminal from the vehicle database and the tire database to identify the corresponding model of the vehicle and the corresponding tire information, and can use the display areas 361 and 362 in the pop-up page Display information to the user. Meanwhile, when the wheel size of the tire of the user's vehicle is changed or a separate tuning is performed on the user's vehicle, since the size of the tire stored in the database may be different from the actual size of the tire, the pop-up page may A text 363 for describing the difference is displayed.

4 is an exemplary diagram illustrating a search results page including a filtered list of tires corresponding to a vehicle of a user, according to an exemplary embodiment of the present invention.

Referring to FIG. 4 , the search result page may include an information display area 410 of the user's vehicle and a filtered tire list 420 . The information display area 410 may include vehicle model information, a representative image, and tire size information corresponding to information about the vehicle input by the user. The filtered tire list 420 may only include tires that correspond to the user's vehicle and may not include tires that do not correspond to the user's vehicle. The screened tire list 420 may include information such as a searched tire image, a tire product name, quantity, a price, an expected delivery completion date, and whether to use on-site installation service.

FIG. 5 is an exemplary diagram illustrating a payment page for inputting information about the installation of a tire according to an exemplary embodiment of the present invention.

Referring to FIG. 5 , the payment page may include an installation information input area 520 for inputting information about the installation of a tire, an installation address input area 510 and a payment option input area 530 for installation of a tire. The installation information input area 520 can be configured to input a location where a vehicle to be installed with a tire is parked, whether the vehicle is parked on the ground/underground, a license plate number, and whether to return a tire for replacement. Depending on whether the vehicle is parked in a surface parking lot or an underground parking lot, a size and a type of a working vehicle for door-to-door tire installation can be changed. Whether to return the replacement tire may include information on whether the user keeps the replacement tire or requests the installation engineer to collect the replacement tire for return. As described above, the information on the installation of a tire input through the payment page may be transmitted to the service server, and the service server may provide the information on the installation of a tire to the tire-related server.

6a and 6b are exemplary diagrams illustrating a tracking page including information related to a tire installation progress according to an exemplary embodiment of the present invention.

Figure 6a depicts an exemplary tire delivery and installation tracking page that includes information about the progress of tire installation. The tracking page may include tire delivery and installation progress information 610 , order tire information 620 , contact information 630 with an installation engineer and an e-commerce company, and tire installation location information 640 for the user. The user can instantly confirm the tire delivery and installation progress through the tire delivery and installation progress information 610 through an application program.

FIG. 6b is a diagram illustrating an exemplary page for providing a user with a photo 650 related to a tire installation and requesting a comment on the tire installation. The service server can provide a photo showing the progress or completion of the tire installation to the user terminal, and the user can view the photo and see if the tire installation is in progress or completed correctly. In addition, when the service server provides photos related to the tire installation, the service server may request the user to write a comment about the tire installation. The user can write a comment including the photos related to the tire installation provided by the service server through the user terminal. As described above, the user can conveniently write a comment on tire installation without taking a separate photo.

FIG. 7 is a flowchart illustrating a process of a method for providing information in a service server according to an exemplary embodiment of the present invention.

In operation 710, the service server may obtain first information about the vehicle from the user. The user terminal can transmit the acquired first information about the vehicle from the user to the service server. A user who wants to purchase a tire suitable for his own vehicle can search for a tire by inputting a product name of a desired tire in a search page provided by the service server. However, it is not easy for users to know exactly the product name of tires suitable for their own vehicles. For the convenience of the user, the service server can obtain information about the user's vehicle input into the user terminal, search a tire database, and provide the user with tire information suitable for the own vehicle. The tire database may contain mapping information between vehicles and tires and may be stored in a memory of the service server or in an external memory. In an exemplary embodiment, the first information about the vehicle for searching tire information suitable for the vehicle may include identification information of the vehicle and owner information about the vehicle. In another exemplary embodiment, the first information about the vehicle for searching tire information suitable for the vehicle may include vehicle model information. The vehicle model information may include a manufacturer, a year, a representative vehicle name and a detailed vehicle name.

In operation 720, the service server may identify a tire list corresponding to the first information. The service server can obtain the first information about the user's vehicle from the user terminal and search a tire corresponding to the user's vehicle from the tire database.

At operation 730, the service server may provide a tire inventory. The service server may search the tire database for tires corresponding to the user's vehicle and provide a filtered tire list including tire information corresponding to the first information as one result of the search. In an exemplary embodiment, the service server may generate a search result page of a filtered list of tires corresponding to the first information about the user's vehicle provided in a candidate list corresponding to the search keyword. For example, in a search result page about "tyres", a search may be provided that only displays tires that correspond to the first information about the user's vehicle and does not display tires that do not correspond to the first information about the user's vehicle result.

In operation 740, the service server may obtain information on the tire selected by the user based on the tire list. The user can select tires to be purchased through the user terminal based on the tire list provided by the service server. The information about the tire selected by the user can be transmitted to the service server through the user terminal.

In operation 750, the service server may obtain second information from the user related to the installation of the tire selected by the user. The user can input the second information related to the installation of the tire selected by the user through the user terminal. In an exemplary embodiment, the service server obtaining the second information related to the installation of the tire selected by the user may include providing information including an information input area for obtaining the second information and information for paying for the selected tire A second page of the input area is entered and second information is obtained based on an input from a user corresponding to the second page. The user can enter the second page for purchasing a tire and input the second information related to the installation of the tire and the payment information, and the second information can include the identification information of the vehicle, the location information of the vehicle, the tire selected by the user Information on the date of installation and whether to store replacement tires.

In operation 760, the service server may transmit the information on the tire selected by the user and the second information to the tire related server. The tire related server may be a server operated by a company related to the company operating the service server and may be used to mediate a transaction between a user and a tire seller.

In operation 770, the service server may provide third information related to the installation of the tire selected by the user obtained from the tire related server. The third information may include information about the progress of tire installation, such as product preparation, start of delivery, start of installation, and completion of installation. In an exemplary embodiment, the service server may generate a page containing information about the progress of tire installation and provide the generated page to the user terminal.

FIG. 8 is a diagram illustrating some components of an information providing system according to an exemplary embodiment of the present invention.

Referring to FIG. 8 , an information providing system according to an exemplary embodiment of the present invention is shown, and the information providing system includes a user terminal 810 and a service server 820 capable of communicating with each other.

An e-commerce client program can be executed in the user terminal 810 , and the user terminal 810 can include a transceiver 812 , a controller 814 , an input part 816 and a display 818 .

Transceiver 812 may transmit information to and receive information from other nodes including service server 820 .

The input part 816 can receive an input from the user and includes a touch screen, a microphone and a button.

The display 818 can display information related to the operation of the user terminal 810 and display a page including the information described in the exemplary embodiment.

The controller 814 can perform control to perform the operations of the user terminal 810 described in the exemplary embodiment. Additionally, the controller 814 may include at least one processor.

In addition, the user terminal 810 may further include a speaker for outputting an event and may further include a storage for storing at least some information transmitted and received through the transceiver 812 and information about the operation of the user terminal 810 device (not shown).

The service server 820 may be a device in which the e-commerce server program is executed and may include a transceiver 822 , a controller 824 and a storage 826 .

Transceiver 822 may transmit information to and receive information from other nodes including user terminal 810 .

The controller 824 may perform control to perform operations of the service server 820 described in the exemplary embodiment. Additionally, the controller 824 may include at least one processor.

Additionally, the service server 820 may include a memory 826 for storing at least some information transmitted and received through the transceiver 822 and information regarding the operation of the service server 820 .

Meanwhile, in this specification and the accompanying drawings, although exemplary embodiments of the present invention have been disclosed and specific terms have been used, these are only used in a general sense to easily describe the technical content of the present invention and to help understanding of the present invention. invention, not intended to limit the scope of the invention. Those skilled in the art to which the present invention pertains will understand that other modifications can be implemented based on the technical spirit of the present invention.

110: user terminal 120: service server 130: tire related server 205: Operation 210: Operation 215: Operation 220: Operation 225: Operation 230: Operation 310: area 320: vehicle information input area 330: "Search by vehicle signal" text 331: Manufacturer 332: year 333:Represents the name of the vehicle 334: Detailed vehicle name 340: Banner 350:Area/Search Results 361:Information display area/display area 362: represents the image display area/display area 363: text 410: information display area 420: Screened Tire List 510:Installation address input area 520: Install information input area 530: payment option input area 610: Tire delivery and installation progress information 620: Order tire information 630: Contact information with an installation engineer and an e-commerce company 640: User's tire installation location information 650: photo 710: Operation 720: Operation 730: Operation 740: Operation 750: operation 760: Operation 770: Operation 810: user terminal 812: Transceiver 814: controller 816: input part 818:Display 820: service server 822: Transceiver 824: controller 826: Storage

FIG. 1 is a schematic diagram illustrating a configuration of an information providing system according to an exemplary embodiment of the present invention. 2 is a sequence diagram illustrating information exchange of nodes related to a method for providing information about a tire fitting service and operations corresponding to the information exchange according to an exemplary embodiment of the present invention. 3a to 3c are exemplary diagrams illustrating a page for inputting information about a vehicle according to an exemplary embodiment of the present invention. 4 is an exemplary diagram illustrating a search results page including a filtered list of tires corresponding to a vehicle of a user, according to an exemplary embodiment of the present invention. FIG. 5 is an exemplary diagram illustrating a payment page for inputting information about the installation of a tire according to an exemplary embodiment of the present invention. 6a and 6b are exemplary diagrams illustrating a tracking page including information related to a tire installation progress according to an exemplary embodiment of the present invention. FIG. 7 is a flowchart illustrating a process of a method for providing information in a service server according to an exemplary embodiment of the present invention. FIG. 8 is a diagram illustrating some components of an information providing system according to an exemplary embodiment of the present invention.

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Claims (17)

A method for providing information in a service server, the method comprising the following steps performed by the service server: obtaining first information about a vehicle from a user; identifying one corresponding to the first information tire list; provide the tire list; obtain information about the tire selected by the user based on the tire list; obtain second information from the user related to the installation of the tire selected by the user; The information of the tire selected by the user and the second information are transmitted to a tire-related server; and the third information obtained from the tire-related server related to the installation of the tire selected by the user is provided . The method according to claim 1, wherein the first information includes identification information of the vehicle and owner information of the vehicle. The method of claim 1, wherein: the obtaining of the first information includes providing a first page including an input area for obtaining the first information in response to obtaining a search keyword related to the vehicle; and The providing of the tire list includes providing a screened tire list corresponding to the first information in a candidate item list corresponding to the search keyword. The method of claim 1, wherein the obtaining of the second information includes: providing a second page including an information input area for obtaining the second information and an information input area for paying for the selected tire; and Obtaining the second information based on an input from the user corresponding to the second page, wherein the second information includes identification information of the vehicle, location information of the vehicle, installation date of the tire selected by the user at least one of information and whether to store replacement tires. The method according to claim 1, further comprising: suggesting an installation location of the tire selected by the user based on the identification information of the vehicle and the location information of the vehicle, wherein the installation location is based on one of another user Tire installation history. The method according to claim 1, further comprising: obtaining information about a location where the installation of the tire is performed from the tire-related server. The method according to claim 1, further comprising: providing information related to tire replacement to the user when a predetermined period of time passes after the user purchases the tire. The method of claim 7, wherein the predetermined time period is determined based on the tires purchased by the user. The method according to claim 1, further comprising: acquiring a photo related to tire installation; and providing the photo to the user. The method according to claim 9, further comprising: requesting the user to write a comment about the tire installation; and receiving the comment including the photo from the user, wherein the provision of the tire list includes providing the experience List of tires that receive comments. The method as claimed in claim 1, further comprising: obtaining photos before and after installation of the tire selected by the user; providing the obtained photos to the user; and corresponding to the tire based on the user's Waiting for an input of the captured photo to confirm the purchase of the tire selected by the user. The method of claim 4, wherein the second page includes information about an available installation time of the tire selected by the user obtained from the tire-related server. The method of claim 1, wherein the providing of the tire list includes providing a representative image of the vehicle corresponding to the first information. The method of claim 1, wherein the providing of the tire list is included in the When the tires in the news include different front tires and rear tires, provide a tire list for a front tire and a rear tire separately. A method for providing information in a user terminal, the method comprising the following steps performed by the user terminal: providing first information about a vehicle to a service server; receiving a corresponding a list of tires in the first information; sending information about a tire selected by a user based on the tire list to the service server; providing second information related to the installation of the tire selected by the user to the a service server, wherein the information about the tire selected by the user and the second information are transmitted from the service server to a tire-related server; and received from the tire-related server and delivered by the user Third information related to the installation of the selected tire. A service server for providing information, the service server comprising: a transceiver configured to transmit information to and receive information from other devices; and a processor configured to control the Transceiver; obtain first information about a vehicle from a user; identify a tire list corresponding to the first information; provide the tire list; obtain information about a tire selected by the user based on the tire list ; Obtain second information from the user related to the installation of the tire selected by the user; The information of the tire selected by the user and the second information are transmitted to a tire-related server; and the third information obtained from the tire-related server related to the installation of the tire selected by the user is provided . A user terminal for providing information, the user terminal comprising: a transceiver configured to transmit information to and receive information from other devices; and a processor configured to controlling the transceiver; providing first information about a vehicle to a service server; receiving a tire list corresponding to the first information from the service server; transmitting information about tires selected by a user based on the tire list providing information to the service server; providing second information related to the installation of the tire selected by the user to the service server, wherein the information about the tire selected by the user and the second information are is transmitted from the service server to a tire-related server; and third information related to the installation of the tire selected by the user is received from the tire-related server.

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