TWI713923B - Self-service life etiquette shopping system and operating method thereof - Google Patents

Abstract

The present invention relates a self-service life etiquette shopping system including a register module, a communication module, a processor module, an examining module, a category purchase module, an order contract module and a displaying module. The register module configured for a customer, a funeral director and a supplier to respectively login the self-service life etiquette shopping system by an account and a password. The communication module receives a product command and a service command from the customer. The processor module searches the corresponding funeral director and the corresponding supplier according to the product command and the service command. The examining module may generate a debug command according to the funeral resource database examining the product command and the service command. The displaying module displays the product command and the service command by audio or video. The category purchase module configured to generate order information for the customer. And the order contract module, in which after the funeral director logins the self-service life etiquette shopping system, based on the order information, an order message is generated and transmitted to the supplier. The present invention integrates the information for religious instrument tracks, category purchases, kinds of funeral parlour offices and suppliers’ appraisals to complete the purchase life etiquettes.

Description

Self-service funeral ritual shopping system and its operating method

A self-service funeral and funeral ritual shopping system, especially a ritual resource service system and its operation method.

Everyone will experience the end of their lives. When the dust settles, most people will hold a solemn farewell ceremony for their relatives and friends to show their respect for the dead. However, the current funeral and interment industry have their own differences in their business models, making it difficult for ordinary people to use a systematic and efficient way to hold farewell ceremonies for their relatives and friends. Generally, e-commerce has relatively simple product shelf settings and shopping modes. The funeral process and execution process are unique, and the purchase purpose and customs must be considered. Generally, websites about the funeral industry do not allow customers to arrange ritual services and ritual products in a self-service (DIY) manner.

An embodiment of the present invention provides a self-service funeral and ceremonial shopping system, including: a login module for providing a client, a etiquette or a supplier to log in to the self-service funeral and burial with an account and a password, respectively Etiquette shopping system, the client has multiple clients, the etiquette end has multiple etiquettes, and the supplier end has multiple suppliers; a communication module is used to receive the client’s information via a network connection. A commodity order and a service order issued; a processing module for retrieving the corresponding supplier according to the commodity order, and the processing module checks according to the service order Find out the etiquette; a review module, according to a etiquette resource database to review the product instruction and the service instruction can generate a debugging instruction to remind the client to make corrections; a category procurement module, provide a product A list box for the client to log in to the login module for shopping, wherein the product list box has an activation input setting option and a plurality of purchase items, and at least one of the purchase items correspondingly provides a matching item according to the activation input setting option The content is for the client to purchase, and when the purchase items are purchased according to the client, an order information is generated; a purchasing and outsourcing module, in which the etiquette terminal logs in the self-service funeral rites through the corresponding account and password A shopping system to generate an order message based on the order information and send it to the supplier; a display module for playing the product instruction and the service instruction through audiovisual and/or voice methods, the display The module has an image capturer; and a cash flow module for converting an amount instruction into a stored value instruction, and the cash flow module transmits the stored value instruction to the client, the etiquette or the host through the communication module The supplier side.

Another embodiment of the present invention provides a self-service funeral ritual shopping method, which is suitable for a self-service funeral ritual shopping system. The method includes: a login module provides a client, a etiquette or a supplier, respectively Log in to the self-service funeral and funeral shopping system with an account and a password, the client has multiple customers, the etiquette end has multiple etiquettes, the supplier end has multiple suppliers; a communication module is used to access the Internet The connection method receives a product instruction and a service instruction issued by the client; a category purchasing module provides a product list box for the client to log in to the login module for shopping, wherein the product list box has an activation Input setting options and multiple purchase items, at least one of the purchase items correspondingly provides corresponding content for the client to purchase according to the activation input setting option, and is generated when the purchase items are purchased according to the client An order information; a money flow module converts an amount instruction into a stored value instruction, and the money flow module transmits the stored value instruction to the client, the etiquette or the supplier through the communication module; and a purchasing and issuing module The team notified the etiquette to log in to the self-service funeral and funeral shopping with the corresponding account and password The system generates an order message based on the order information and sends it to the supplier.

The present invention is based on religious rituals, a service system, a service platform and an operating method of the etiquette resources through modularized commodity interactive audio-visual display applications. According to actual cases, customers can select religions and funeral homes to browse various products and human resource service modules, and can operate terminal devices to select items or services of interest, browse audio-visual information and related basic information and evaluation attributes. And choose to buy. When the order information sent by the terminal is obtained, the subsequent order confirmation checkout and shipping procedures will be initiated. The special feature is that customers can easily select products of different modules, and display them physically according to religious rituals and funeral halls, and prompt the completeness of the purchase.

In order to further understand the features and technical content of the present invention, please refer to the following detailed descriptions and drawings about the present invention, but these descriptions and accompanying drawings are only used to illustrate the present invention, not the rights to the present invention The scope is subject to any restrictions.

101, 102: Self-service funeral ritual shopping system

125: processing device

130: positioning device

135: storage device

140: display device

145: Communication Device

150: login module

151: Category Procurement Module

152: Purchase outsourcing module

160: Communication module

170: Processing Module

171: positioning unit

173: data unit

175: Audit Module

177: display module

180: Gold flow module

185: Designated Module

190: Management Module

200: Etiquette Resource Service Platform

210: Client

211~213: Customers

220: Etiquette

221~223: Etiquette

230: supplier side

231~233: supplier

S305: Log in to the system

S310: Receive goods/service instructions

S315: Retrieve the etiquette and supplier

S316: Generate debug command

S318: Play goods/service instructions

S320: Send stored value command

S405: Receive specified instruction

S410: Generate driver data

S415: Generate reminder dispatch instructions

S505: Log in to the self-service funeral and funeral shopping system

S510: Receive commodity instructions and service instructions

S515: Enter the category procurement module

S516: Enter the gold flow module

S518: Enter the procurement and outsourcing module

S520: Generate a formal order

1A is a circuit block diagram of a self-service funeral ritual shopping system according to an embodiment of the present invention.

FIG. 1B is a system architecture diagram of a self-service funeral ritual shopping system according to an embodiment of the present invention.

Figure 2 is a system architecture diagram of an etiquette resource service platform according to an embodiment of the present invention.

FIG. 3 is a flowchart of a method for operating etiquette resources according to an embodiment of the present invention.

FIG. 4 is a flowchart of a method for operating etiquette resources according to another embodiment of the present invention.

FIG. 5 is a flowchart of a self-service funeral ritual shopping according to another embodiment of the present invention.

Please refer to FIG. 1A. FIG. 1A is a circuit block diagram of a self-service funeral ritual shopping system according to an embodiment of the present invention.

The self-service funeral ritual shopping system 101 includes one or more hardware circuits of a processing device 125, a positioning device 130, a storage device 135, a display device 140, and a communication device 145 to be configured into multiple modules. The processing device 125 is electrically connected to the positioning device 130, the storage device 135, the display device 140, and the communication device 145. The processing device 125, the positioning device 130, the storage device 135, the display device 140, and the communication device 145 include appropriate software, firmware, and circuits. The positioning device 130 is, for example, a global positioning system (Global Position System). The storage device 135 is, for example, a non-volatile memory. The display device 140 is, for example, a display screen of a desktop computer, a notebook computer, a tablet computer, and a smart phone.

Please refer to FIGS. 1A and 1B at the same time. FIG. 1B is a system architecture diagram of a self-service funeral and funeral shopping system according to an embodiment of the present invention. The self-service funeral ritual shopping system 102 includes a login module 150, a category procurement module 151, a procurement and outsourcing module 152, a communication module 160, a processing module 170, an audit module 175, a display module 177, a cash flow module 180, and designated Module 185 and management module 190.

The login module 150 is used to provide the client, the etiquette or the supplier to log in to the self-service funeral etiquette shopping system 102 with an account and a password, respectively. The client has multiple customers, the etiquette end has multiple etiquettes, and the supplier end has multiple suppliers. The client enters the self-service funeral and funeral shopping system 102 through a specific account and password.

It is worth mentioning that the internal operating rules of the self-service funeral ritual shopping system 102 are based on the standard funeral procedures used in the funeral industry, such as Taiwan’s traditional funeral ritual procedures, such as Buddhism, Taoism, Christianity, Catholicism, Islam, etc. farewell traditions . In general e-commerce, the content of its setting is relatively simple, and even the area where the product is sold does not need to be additionally set, just select the type of freight. The self-service funeral ritual shopping system 102 has various restrictions due to different products and services. Therefore, the supplier can make exclusive settings for this feature to provide specific order condition searches. If all the original settings are incomplete, it may cause errors, cause errors and disputes in customer transactions, and even affect the completion of the ceremony.

In one embodiment, the self-service funeral ritual shopping system 102 can be designed as a Among the supplier accounts applied for by the group, another application is made to establish multiple groups of different types of real-time service units, each of which has a separate login account password, and the sub-account can accept order push after login.

The interface of the display module 177 may have a product list box. For example, the product list box can display flower baskets, canned towers, coffins, towels, ritual procedures, etc., and the customer can select the required etiquette services and/or etiquette products.

In one embodiment, the commodities provided by the supplier can be divided into arrangement, personnel, vehicles, and department stores. When each product is on the shelf, there will be an independent setting of the sales area of this product. The setting is mainly based on the administrative area of each county and city. The supplier can choose whether to connect to some areas, so that the regional supply can provide services more efficiently or commodity. In addition, the supplier has an audit mechanism for listing. If it is due to operational errors or violations of the listing, it can be removed, and the supplier will be notified of the reason for the removal of the product through the online message system. If the product has an audio-visual file, the self-service funeral ritual shopping system 102 can provide a link for uploading the audio-visual file; it can also provide space for several photos of the product as an auxiliary explanation; it can also give the product wholesale price/promotional activities to facilitate different marketing strategies; The accumulative evaluation of the product can be given to increase the brand value of the supplier.

In addition, the etiquette services and etiquette products selected by the customer can be recorded in the shopping cart box, and the information recorded in the previous shopping cart box can be displayed when logging in to the self-service funeral and funeral etiquette shopping system 102 next time. The etiquette enters the self-service funeral and funeral etiquette shopping system 102 through a specific account and password. The system 102 has a price list box and sets list conditions for the price list box. For example, the price of etiquette services and ceremonial goods inquired by the etiquette can be lower than the price of etiquette services and ceremonial goods inquired by the client.

The category procurement module 151 provides a product list box for the client to log in to the login module 150 for shopping, wherein the product list box has an activation input setting option and multiple purchase items, and at least one of the purchase items is based on The startup input setting option provides corresponding content for the client to purchase, and generates an order information when the purchase items are purchased according to the client.

In one embodiment, according to the startup input setting option to provide corresponding The content of for the client to purchase refers to: distinguishing commodity orders and service orders according to the service resource category and service resource database. For example, according to the ritual service of which religion the commodity instruction and service instruction belong to, the ritual service relative to a specific religion can be retrieved and activated according to the service resource category and service resource database. In one example, the product order and service order can start the service according to the client's purchase of Buddha, Taoism, Christianity, Catholicism, or the client's purchase of cremation and environmental protection or cremation into the tower, etc., and provide corresponding content for the client End purchase.

Purchasing and outsourcing module 152, wherein the etiquette terminal logs in the self-service funeral etiquette shopping system through the corresponding account and password to generate an order message related to human resources and/or materials based on the order information and send it to The supplier side.

In one embodiment, after the supplier receives the above order message, each of the suppliers can decide whether to accept the order and send a reply message to the etiquette: it may include the seller has not responded, the seller has responded, and the seller has not responded. Shipment, and a message that the seller has shipped one of them.

The communication module 160 is used to receive product instructions and service instructions sent by customers through a wireless connection or a wired connection. For example, the client, etiquette, and supplier can use the input modules of electronic devices (such as desktop computers, laptops, tablets, or smartphones) to send and receive product instructions and/or service instructions , The client, the etiquette or the supplier transmits the product instruction and/or service instruction to the communication module 160 of the self-service funeral etiquette shopping system 102 through a wireless connection or a wired connection.

The cash flow module 180 is used to convert the amount instruction into a stored value instruction, and the cash flow module 180 transmits the stored value instruction to the client, the etiquette or the supplier through the communication module 160. Furthermore, the client can send money out by credit card or remittance, and generate an amount instruction according to the amount. The cash flow module 180 converts the amount instruction into a stored value instruction through an operation formula. Customers can order flower baskets or flower fair arrangements through stored value instructions. The client can send the stored value instruction to remit the money as a white package, instead of the traditional person who needs to go to the farewell site to send the white package in person The inconvenience.

The processing module 170 is used for providing the customer to retrieve the corresponding etiquette on the etiquette side and the corresponding supplier on the supplier side according to the product instruction and the service instruction. Furthermore, the processing module 170 further includes a positioning unit 171 and a data unit 173. The positioning unit 171 has a positioning function. The self-service funeral ritual shopping system 102 uses the positioning unit 171 to calculate the corresponding etiquette and the corresponding supplier according to the product instruction and/or service instruction. The positioning unit 171 can be used to locate relatives and friends. Etiquette, funeral home or supplier nearer home. For example, when the spatial feature is positioned in a place, the positioning unit 171 will simultaneously locate the etiquette, funeral home, or supplier adjacent to the place. The positioning unit 171 generates the supplier's driver information based on the spatial feature. For example, when the spatial feature is located in another location, the positioning unit 171 will simultaneously locate the supplier's driver information adjacent to the location.

In one embodiment, the self-service funeral and ceremonial shopping system 102 is designed such that a group of applied supplier accounts can apply for the establishment of multiple groups of vehicle online order management, each vehicle has an independent login account password, and the driver can log in. Accept the order push.

In one embodiment, because the registered business area of the vehicle is different, the driver in that area can be called because of the area, and the customer can decide after the driver responds. Once the customer decides to buy one of the drivers that can take orders in the area, the others will be released. The vehicle that is ordered will be locked for the push of new orders until the end of this task. All the money flow of the order driver's order goes back to the supplier's side and is managed by the supplier.

The data unit 173 stores a plurality of historical information on the etiquette side and a plurality of historical information on the supplier side. When the self-service funeral ritual shopping system 102 calculates the corresponding etiquette and the corresponding supply based on the spatial characteristics, time characteristics and price characteristics After the business, the historical information from the etiquette side displays the evaluation data through the display module 177, and the historical information from the supplier side displays the evaluation data through the display module 177. The evaluation data on the supplier side is generated by the product images and product list boxes taken by the image capturer (not shown) of the display module 177. For example, the evaluation data on the supplier side can be compared with the product images and The product list box is generated. among them The historical information on the supplier side can be compared to the client side of the past year. The rating data can be calculated from one to five stars based on historical information. One star represents the worst rating of the client, and five stars represents the best rating of the client.

The review module 175 can generate debugging instructions by reviewing product instructions and service instructions according to the etiquette resource database, and the etiquette master can generate debugging instructions for the product instructions and service instructions sent by the client. For example, when the merchandise instruction and/or service instruction sent by the customer does not conform to the custom, etiquette resource norms, or contradicts the funeral standard process, the etiquette teacher sends a debugging instruction to remind the client to make correction instructions to comply with the custom , Etiquette resource specifications and funeral standard procedures. For example, if the merchandise instruction and service instruction sent by the client are specified on a certain date, when the funeral home’s ceremonial hall is full, the etiquette will issue a debugging instruction to suggest to the client that the funeral home still has Candidate dates for the ceremony hall where the ceremony can be organized. In addition, the review module 175 can also review the prices provided by the commodity instruction and the service instruction. When the price exceeds a preset value, the review module 175 issues a debugging instruction to remind the supplier to make a correction instruction.

The display module 177 is used for playing commodity instructions and service instructions through audio-visual and/or voice methods. The display module 177 has an image capturer. The client can learn the details of etiquette products and/or etiquette services through the display module 177 by playing videos or voice explanations, which is used to improve the inconvenience of introducing etiquette resources only through photos or text.

The designated module 185 is used to receive the designated instruction corresponding to the etiquette end issued by the client, and to receive the designated instruction corresponding to the supplier end from the client or the etiquette end, wherein the designated module 185 is used to distinguish the designated instruction as Immediate service instructions or general service instructions. The designated module 185 is used for distinguishing the commodity order and the service order according to the service resource category and the service resource database. For example, the designated module 185 can distinguish the ritual service of which religion (such as Buddhism or Christianity) the product instruction and the service instruction belong to, and retrieve and activate the ritual service relative to a specific religion according to the service resource category and service resource database (For example, burial or tower burial).

The review module 175 reviews the stored value instructions according to the product instructions and service instructions identified by the designated module 185. In detail, the etiquette teacher 220 can control the information, prices, or specifications of etiquette products through the review module 175.

Generally speaking, the management module 190 can perform personnel decentralization management, addition, and modification of internal management identities, management orders, procurement and outsourcing, product review, etiquette qualification review, supplier management, gold outflow management, and return disputes There are multiple control/management elements for affairs such as fund management and branch management. Used to connect the management points, control points and correction points generated by the special procurement process.

In another embodiment, the management module 190 can be used to manage the supplier’s driver data. When the service command received by the management module 190 through the communication module 160 includes a dispatch command, the dispatch command includes time characteristics, spatial characteristics, and Vehicle characteristics. For example, the time feature can represent that the specific time schedule of the etiquette resource service required by the client is three days or two weeks later, the spatial feature can represent that the specific space of the etiquette resource service required by the client is the southern region, and the vehicle feature can represent The specific vehicles that the client needs for the service of etiquette resources are new vehicles within two years; the characteristics of the vehicles can also be divided into: hearse, body car, Jinta car or belt survey car according to the purpose. The management module 190 generates a plurality of driver data corresponding to the time feature, the space feature, and the vehicle feature, and the management module 190 generates a reminder dispatch instruction based on the time feature and the space feature. For example, when the crematorium and the farewell ceremony exceed the preset distance, the ceremonialist will generate a reminder to dispatch a car. The management module 190 generates the confirmed product list according to the time command and the product list box. For example, the management module 190 may compare the product images and order the products one day before and after the farewell ceremony to send the confirmed product list. In one embodiment, the pricing method for vehicle scheduling has a pricing method based on kilometers (basic fee + additional pricing calculation method for each kilometer beyond the basic kilometers) or a pricing method set by the supplier based on time or frequency.

Please refer to FIG. 1A, FIG. 1B and FIG. 2 at the same time. FIG. 2 is a system architecture diagram of an etiquette resource service platform according to an embodiment of the present invention. The etiquette resource service platform 200 includes a self-service funeral etiquette shopping system 102, a client 210, a etiquette teacher 220, and a supplier 230.

In an embodiment, the supplier 230 can be divided into different identities based on registration, including individuals, legal persons, small businesses, farmers, and so on. Different status registrations will correspond to corresponding accounting methods. The etiquette resource service platform 200 can perform account payment operations with different tax rules due to different identities each time a payment is requested after the sale. The registered data contains bank account information, which can be used to generate the payment flow when requesting payment. The etiquette resource service platform 200 can control all the permissions of the suppliers in the supplier 230 with a set of account passwords.

In one embodiment, once the merchandise sale is completed, the etiquette resource service platform 200 automatically generates the payment information after the payment time period expires, and the supplier needs to initiate the payment application by itself and attach an invoice that meets the system requirements. After receiving the application, the accounting system enters the review/release stage. If the documents are inconsistent or wrong, the etiquette resource service platform 200 initiates the freezing procedure, and if the improvement is completed, the freezing is cancelled. The supplier's historical payment information will be permanently left in the etiquette resource service platform 200 and in the account he registered for reconciliation in the future.

The client 210 includes customers 211-213, the etiquette end 220 includes etiquette 221-223, and the supplier end 230 includes suppliers 231-233. After one of the customers 211-213 in the client 210 logs in with an account and a password through the login module 150, the product instructions and service instructions can be sent to the communication module 160 of the self-service funeral shopping system 102. For a detailed description of the self-service funeral ritual shopping system 102, please refer to the embodiment of FIG. 1B, which will not be repeated here.

In one embodiment, one of the customers 211-213 of the client 210 can enter the funeral DIY shopping system through a set of accounts. The shopping system has a link for the products on the supplier 230, including product descriptions, photos, Audio and video, content of appraisal. For example, the product list box can display flower baskets, canned towers, coffins, towels, ritual procedures, etc. The customer can select the required etiquette services and/or etiquette products. The client 210 can use the content set by the self-service funeral ritual shopping system 102, which includes the funeral and purchase content, and the content includes the deceased's information, date, location/region, and religion. Client 210's customer 211-213 information will become the order The necessary content, the delivery place, delivery time, product religion, specification setting, etc. generated by the necessary content.

The etiquette resource service platform 200 may additionally include a farewell procurement component, and can present the venue rental options and the options that should only appear on the farewell ceremony at a selected time. It includes human resources, materials or vehicles for customers to choose from.

In addition, in this embodiment, the client 210 can select the first-time in-body and farewell combination options (Buddhism, Taoism, traditional customs, Christianity, Catholicism, Islam, etc.) through the funeral DIY shopping system, and the client The client 210 can also purchase corresponding follow-up commemorative services at the same time, such as: traditional custom 100-day reminders of the year, anniversaries, New Year's Day Buddhist ceremonies, etc., so that the client 210 does not have to worry about the subsequent processing of various details related to the memorial .

In one embodiment, one of the customers 211-213 of the client 210 needs to fill in and purchase the required product content, and enter the product content from the shopping cart into the gold flow module 180. After completing the payment, the order will be The self-service funeral ritual shopping system 102 first processes it to the etiquette teacher terminal 220, and the self-service funeral ritual shopping system 102 rotates cases in order or is assigned by the manager. The cases are not based on the deceased or the order of goods/services. unit. The etiquette 221-223 of the etiquette division 220 is a new account in the administrator system. Each registrant has a specific account and password. The account and password manage orders, performance statistics, supplier outsourcing management, and regional branch offices. Management, bonus flow management or supplier evaluation management, etc. The order of the client 210 will be processed by the self-service funeral etiquette shopping system 102 to the operation interface of the etiquette end 220. The etiquette 221-223 of the etiquette end 220 is the offline etiquette service staff, and the etiquette service staff will send the customer The funeral gifts purchased by one of the customers 211-213 of the terminal 210 are concatenated into a complete funeral.

In one embodiment, if one of the customers 211-213 during the procurement process is unreasonable due to the evaluation by one of the etiquette teachers 221-223, there will be a return and exchange mechanism, and the refund and replacement of gold flow The process of purchasing and additional purchase. For example, if a funeral home has 30 ceremonial halls that can hold a ceremony, if it can hold 3 games a day, the funeral home can withstand one day The maximum number of games is 90. When the supplier confirms the order, the supplier adopts the method of making an appointment first. For example, the closer the order date is to the shipping date, the customer may not be able to buy or book the venue. In order to make the confirmation of the order more reasonable, the self-service funeral and ceremonial shopping system 102 specifically sets a process for the confirmation of the buyer and the seller, and a question and answer method is used to confirm whether the purchase will be completed, forming a special process. After receiving the order, the supplier may decide not to accept, accept the order, or respond.

The service of the etiquette 221-223 is appraised. After completing the funeral, the client 211-213 can evaluate one of the appointed etiquettes 221-223. In the process of online shopping for customers 211-213, in addition to the offline guidance of one of the etiquette teachers 221-223, the self-service funeral ritual shopping system 102 also has an online customer service center to achieve customer satisfaction through online and offline methods. Purchasing tasks. The order generated by the client 210 will complete the purchase via the purchasing and issuing module 152 of the self-service funeral and funeral shopping system 102 and the supplier 230. In one embodiment, the client 210 can directly specify the material part of the order. However, the supplier 230 of the funeral industry cannot accept the order after placing an order with the client 210 because of some human resources, materials, and products. The supplier 230 can’t immediately respond to whether to accept the case, so the procurement and outsourcing module 152 is handed over to the etiquette end 220, and the etiquette 221-223 replaces the customer 211-213 to issue the outsourcing, and then selects according to the demand characteristics and usage evaluation. The most suitable human resources, among which the procurement and outsourcing module 152 will inform customers in a linear manner, including status, time, and process descriptions. Customers 211-213 have the same shopping experience as ordinary online shopping. They only need to select the item to buy or the item offered online, put it in the shopping cart and pay to activate the procurement and outsourcing module 152 of the etiquette client 220.

In detail, due to the peculiarities of the funeral and interment industry, funeral procurement makes customers feel insecure, so the self-service funeral etiquette shopping system 102 can distribute the customer's established orders to the qualified etiquette 221-223 through the procurement outsourcing module 152 , Let the etiquette teacher 221-223 complete all the customer procurement and order review functions. Due to the particularity of the confirmation order, the funeral industry cannot simply determine whether the content of the order is purchased online, and there will be many professional confirmation procedures with the supplier back and forth, so The complicated process in the middle is arranged and executed by this component, leaving customers with only simple operation and message flow transmission. The procurement and outsourcing module 152 can be interposed between the customer and the supplier. This allows qualified etiquettes 221-223 to send out new orders through screening through a set of account numbers and passwords. As long as the set of accounts and secrets are valid, they can continue to receive new orders.

In one embodiment, providers of human resources types may include: emcee, ritual, aides, band, religious teacher (magist, chanter, priest, priest), wash-through and enchanter, etc. Since the human resources service is related to the supplier order scheduling, the human resources type of order delivery can adopt the same content order of the customer, and can send multiple orders to multiple groups of human resources, and adopt the many-to-many order module. You can choose the most suitable "reply" before placing an order. The self-service funeral ritual shopping system 102 will first perform internal calculations according to the order set: religion, region or category, select appropriate human resource services and send inquiries to customers. Among them, because the providers of human resources may not perform services at the same time and place, many types of procurement modes will appear. For example, the human resource reservation component in the resource service system 102 is in a certain year and month in the future. , Day, Hour, and Minutes should make appointments for qualified human resource supply services, and through the selection of suppliers that meet regional conditions, order reply and confirmation are performed.

The supplier 230 receives the order message sent by the etiquette terminal 220, and provides 4 states in advance according to the resource service system 102 for the etiquette terminal 220 to control the order, that is, the supplier 231-233 can decide to reply or not to reply according to the order conditions , Shipment or non-shipment in response to order acceptance. After the supplier 231-233 replied to the etiquette 221-223, wait for the etiquette 221-223 to reply and issue the package, and the formal order will be established when the package is completed. On the other hand, the etiquette 221-223 can actually control the multiple orders generated by the customers 211-213 in the client 210 through the status of the supplier 231-233 replies.

In one embodiment, after the supplier 231-233 has delivered the goods, the self-service funeral ritual shopping system 102 starts the evaluation function on the same day, and the customer 211-213 directly evaluates the products purchased this time. The evaluation content includes stars. Etc., text, photos. When the supplier 231-233 is purchased next time, there will be accumulated evaluation content to provide comments to the next customer 211-213. When the supplier 231-233 is on the shelf, the management module 190 The staff of the customer service department reviews whether the products are in compliance with the regulations. In the commodity shelf area, the system provides commodity description methods in text, photos, and audiovisual files to assist in the supply of descriptions of the commodities on the shelves.

In one embodiment, the customer service department of the management module 190 will review the suppliers 231-233, and in addition to reviewing the photos on the shelves, give suspension to one of the suppliers 231-233 that violates regulations or contracts. For example, the customer service department of the management module 190 will have a prompt area to remind the supplier 23-233 to ship the goods to be delivered in three days. The management module 190 can be divided into a head office or a branch company according to different powers and responsibilities. The head office is divided into several branch companies according to regions for management. The head office has the right to add, modify, and delete branches. The permissions of the client 210 include functions such as order management, membership registration, uploading information, cash flow management, downloading, and sharing.

Please refer to FIG. 2 and FIG. 3 at the same time. FIG. 3 is a flowchart of a etiquette resource operation method according to an embodiment of the present invention.

In step S305, the login module 150 provides a client, etiquette or supplier to log into the self-service funeral and funeral shopping system 102 with an account and password respectively. The client has multiple customers, and the etiquette has multiple etiquettes. , The supplier side has multiple suppliers. The client enters the self-service funeral ritual shopping system 102 with a specific account number and password and has a product list box, and the etiquette end uses a specific account and password to enter the self-service funeral ritual shopping system 102 has a price list box and sets the price list box List conditions.

In step S310, the communication module 160 receives product instructions and service instructions sent by the client through a wireless connection or a wired connection. In this embodiment, the products corresponding to the product instructions and the services corresponding to the service instructions can be classified according to different types of needs such as price difference, religion, and even the size of the venue, so as to make Customers are easy to choose.

In detail, commodity categories can be classified according to religion/sales area/size/unit; the personnel category can be classified according to religion/sales area/service category; Vehicle category can be classified by vehicle/task / Charge the basic price or the charges that exceed the basic price and classify the establishment of the etiquette resource database. If it is divided according to religion, the funeral process of Buddhism and Taoism can be divided into four major items: 1. Fill in the information. 2. Procurement for ceremony. 3. Procurement related to the ceremony. Fourth, pay. The Buddha's appointment procurement process is divided into three main items: one, fill in the information, two, make an appointment with the Buddha, and three, pay. The process of eFlower’s ordering and gifting flowers system is divided into three parts: first, fill in the information, second, purchase the free flowers, and third, pay. Orders can be split into auspicious events and funerals. In step S315, the processing module 170 retrieves the corresponding supplier according to the product instruction, and the processing module 170 retrieves the etiquette according to the service instruction.

In step S316, the review module 175 generates a debugging instruction based on the review of the commodity instruction and the service instruction based on the etiquette resource database.

In detail, when the customer inputs data, the audit module 175 generates calculation logic at the same time, and selects suitable suppliers and products from the classified etiquette resource database for the customer to choose and use. Among them, each module in the self-service funeral ritual shopping system 102 has built the address information of the funeral home/hospital, which is associated with the delivery area and the merchandise sales area set by the supplier; each rental hall of the funeral home farewell style has been built Data and classification, department level specifications or usage, which are related to the size and specifications of the classified etiquette resource database; the purchase process settings that are changed due to the general storage location are built, which are related to the purchase process , Because the hardware equipment of each funeral home is different, some coffins need to be transported by vehicles, some do not need to be transported by vehicles, and some need to be connected by car to the ceremony site, etc.; the date of construction includes year, month Order data of, day, and time, which are automatically opened by customers, supplier shipment reminders, or automated returns; a calculation logic for establishing multi-point distances in the map is built, which is related to the charging method of customers using rental vehicles .

The review module 175 can be set according to religious requirements to correspond to the module/priest, etc.; it can correspond to the module that meets the demand according to the location variable, for example, the supplier can set the sales area of the product; it can be based on the hardware equipment of the execution site Conditions, the variable module designed, in one embodiment, due to the different hall levels and specifications, the number of flowers that can be placed is limited, such as emcee, ceremonial student, ceremonial ceremonies, band, religious teacher, washroom Chuan Hua En Personnel, hearses, etc. also need to be consistent with the hall level specifications. The audit module 175 can provide qualified products or human resources; in one embodiment, the distribution caused by the difference between the general storage place and the ceremony place The needs of vehicle transportation; corresponding products and human resource service modules can be provided according to the needs, such as the demand for vehicle rental, sacrifices, and chanting due to Jinta demand to calculate the qualified suppliers; can be based on the ceremony The calculation setting of the venue's specifications provides qualified products; it can be calculated based on time, providing order-related reminders and evaluation start.

In step S318, the display module 177 uses video and audio and/or voice to play the product instructions and service instructions, and the display module 177 has an image capturer.

In step S320, the cash flow module 180 converts the amount instruction into a stored value instruction, and the cash flow module 180 transmits the stored value instruction to the client 210, the etiquette 220 or the supplier 230 through the communication module 160.

Please refer to FIG. 2 and FIG. 4 at the same time. FIG. 4 is a flowchart of a etiquette resource operation method according to another embodiment of the present invention.

In step S405, the designation module 185 receives the designation instruction corresponding to the etiquette end issued by the client, and receives the designation instruction corresponding to the supplier end from the client or the etiquette end. The designated module is used to distinguish commodity instructions and service instructions according to the service resource category and the service resource database.

In step S410, when the service instruction received by the management module 190 through the communication module 160 includes a dispatch instruction, the dispatch instruction includes time characteristics, spatial characteristics, and vehicle characteristics. The management module 190 generates corresponding driver data according to time characteristics, space characteristics, and vehicle characteristics. For example, if the client requests a specific time period (auspicious time period), a specific vehicle type, or a specific religious etiquette place, the management module 190 can dispatch vehicles and other related etiquette resources according to the requirements of the client.

In step S415, the management module 190 generates a reminder dispatching instruction according to the time instruction and the space instruction. The management module 190 generates a confirmed product list according to the time instruction and the product list box, and the review module reviews the stored value instruction according to the product instruction and service instruction identified by the designated module 185.

Since the present invention is a professional procurement process developed based on the funeral standard process announced by the country, in order to enable customers to achieve practical results in procurement, the above-mentioned module calculations must be included to achieve each procurement. All are reasonably usable. Therefore, the present invention is different from the general e-commerce model, but is professional and considers general customer’s funeral knowledge and the customary funeral standard process to form exclusive funeral ritual procurement.

Please refer to FIG. 1B, FIG. 2 and FIG. 5 at the same time. FIG. 5 is a flowchart of a self-service funeral ritual shopping method according to an embodiment of the present invention.

In step S505, the login module 150 provides the client 210, the etiquette 220 or the supplier 230 to log in the self-service funeral etiquette shopping system 102 with an account and password respectively. The client 210 has multiple customers 211-213, etiquette The teacher end 220 has multiple etiquette teachers 221-223, and the supplier end 230 has multiple suppliers 231-233. The client 210 uses a specific account and password to enter the self-service funeral ritual shopping system 102 has a product list box, and the etiquette end 220 uses a specific account and password to enter the self-service funeral ritual shopping system 102 has a price list box and a price list Set the list conditions in the box.

In step S510, the communication module 160 receives product instructions and service instructions sent by the client through a wireless network connection or a wired network connection. In this embodiment, the products corresponding to the product instructions and the services corresponding to the service instructions can be classified into the supplier 230 or the etiquette 220 according to different types of needs such as price difference, religion, and even the size of the venue. In order to make customers 211-213 easy to choose.

In step S515, a category purchase module 151 provides a product list box for the client 210 to log in to the login module for shopping, wherein the product list box has an activation input setting option and a plurality of purchase items. At least one of the purchase items correspondingly provides corresponding content for the client 210 to purchase according to the startup input setting option, and an order information is generated when the purchase items according to the client 210 are purchased.

In detail, merchandise can be gifted according to religion/sales area/size/unit Construction classification of the ritual resource database; personnel category can be classified according to religion/sales area/service type; vehicle category can be classified according to vehicle type/task category/basic price or charges beyond the basic price And carry on the establishment classification of the etiquette resource database. If it is divided according to religion, the funeral process of Buddhism and Taoism can be divided into four major items: 1. Fill in the information. 2. Procurement for ceremony. 3. Procurement related to the ceremony. Fourth, pay. The Buddha's appointment procurement process is divided into three main items: one, fill in the information, two, make an appointment with the Buddha, and three, pay. The process of eFlower’s ordering and giving flowers system is divided into three parts: first, fill in the information, second, purchase the free flowers, and third, pay. Orders can be split into auspicious events and funerals.

Furthermore, when the customer is inputting data, the audit module 175 generates calculation logic at the same time, and selects suitable suppliers and products from the classified etiquette resource database for the customer to choose and use. Among them, each module in the self-service funeral ritual shopping system 102 has built the address information of the funeral home/hospital, which is associated with the delivery area and the merchandise sales area set by the supplier; each rental hall of the funeral home farewell style has been built Data and classification, department level specifications or usage, which are related to the size and specifications of the classified etiquette resource database; the purchase process settings that are changed due to the general storage location are built, which are related to the purchase process , Because the hardware equipment of each funeral home is different, some coffins need to be transported by vehicles, some do not need to be transported by vehicles, and some need to be connected by car to the ceremony site, etc.; the date of construction includes year, month Order data of, day, and time, which are automatically opened by customers, supplier shipment reminders, or automated returns; a calculation logic for establishing multi-point distances in the map is built, which is related to the charging method of customers using rental vehicles .

The review module 175 can be set according to religious requirements to correspond to the module/priest, etc.; it can correspond to the module that meets the demand according to the location variable, for example, the supplier can set the sales area of the product; it can be based on the hardware equipment of the execution site Conditions, the designed variable modules, such as transportation demand due to the difference between the general storage place and the ceremony place; the corresponding commodity and human resource service modules can be provided according to the demand, such as the rental of vehicles due to Jinta demand , Offerings, and chanting requirements to calculate qualified suppliers; can be calculated according to the specifications of the ceremony site to provide qualified suppliers Products; can be calculated based on time, provide order-related reminders and start the evaluation.

In one embodiment, correspondingly providing corresponding content for the client to purchase according to the startup input setting option refers to: distinguishing the commodity instruction and the service instruction according to the service resource category and the service resource database. For example, according to the ritual service of which religion the commodity instruction and service instruction belong to, the ritual service relative to a specific religion can be retrieved and activated according to the service resource category and service resource database. In one example, the product order and service order can start the service according to the client's purchase of Buddha, Taoism, Christianity, Catholicism, or the client's purchase of cremation and environmental protection or cremation into the tower, etc., and provide corresponding content for the client End purchase.

In step S516, the cash flow module 180 converts the amount instruction into a stored value instruction, and the cash flow module 180 transmits the stored value instruction to the client 210, the etiquette 220, or the supplier 230 through the communication module 160.

In step S518, a purchase outsourcing module 152 notifies the etiquette end 220 to log in to the self-service funeral etiquette shopping system 102 with the corresponding account and password, so as to generate an order message based on the order information and send it to the supplier商端230. The supplier 230 receives the order message sent by the etiquette 220, and decides whether to accept the order according to the order conditions. After the supplier 231-233 replies to the etiquette 221-223, waits for the etiquette 221-223 to reply to the package, and the formal order is established after the package is issued (step S520).

In one embodiment, after the supplier 230 receives the order information, the supplier 231-233 can decide whether to accept the order and send a reply message to the etiquette 221-223.

In one embodiment, the designated module 185 may receive a designated instruction corresponding to the etiquette end issued by the client, and receive a designated instruction corresponding to the provider end from the client or the etiquette end. The designated module is used to distinguish commodity instructions and service instructions according to the service resource category and the service resource database.

In one embodiment, when the service instruction received by the management module 190 through the communication module 160 includes a dispatch instruction, the dispatch instruction includes time characteristics, spatial characteristics, and vehicle characteristics. The management module 190 produces products based on time characteristics, spatial characteristics, and vehicle characteristics. Driver's information corresponding to students. For example, if the client requests a specific time period (auspicious time period), a specific vehicle type, or a specific religious etiquette place, the management module 190 can dispatch vehicles and other related etiquette resources according to the requirements of the client.

In one embodiment, the management module 190 generates a reminder dispatch instruction according to the time instruction and the space instruction. The management module 190 generates a confirmed product list according to the time instruction and the product list box, and the review module reviews the stored value instruction according to the product instruction and service instruction identified by the designated module 185.

In one embodiment, due to different hall levels and specifications, the number of flowers that can be placed is limited, such as emcees, ceremonies, ceremonies, bands, religious teachers, wash-through and chemical enchanters, hearses, etc. It also needs to be consistent with the department level specifications, and the audit module 175 can provide qualified products or human resources. Therefore, customers of the client 210 can achieve self-organized etiquette services through the present invention.

[Possible effects of the embodiment]

In summary, in the self-service funeral etiquette shopping system proposed by the present invention, customers and etiquettes can log in with their account and password to send and receive product instructions and service instructions, and review the product instructions according to the etiquette resource database through the review module And service instructions and generate debugging instructions to provide automatic debugging functions. The display module introduces the funeral process in a video or voice to increase the applicability. Generate corresponding driver information or remind dispatch instructions through time characteristics, space characteristics and vehicle characteristics. Provide customers with a quick and efficient way to find appropriate etiquette, supplier and driver information.

The present invention is different from general e-commerce. There are as many as several variables for each purchase, and various judgment, calculation, selection, control and review conditions are designed, which is definitely better than the general funeral practice.

The above are only the embodiments of the present invention, and they are not intended to limit the scope of patent protection of the present invention. Anyone who is familiar with similar skills, without departing from the spirit and scope of the present invention, makes changes and modifications equivalent to substitutions that are still within the scope of patent protection of the present invention.

102‧‧‧Self-service funeral ritual shopping system

150‧‧‧Login Module

151‧‧‧Category Procurement Module

152‧‧‧Procurement and outsourcing module

160‧‧‧Communication Module

170‧‧‧Processing Module

171‧‧‧Positioning unit

173‧‧‧Data Unit

175‧‧‧Audit Module

177‧‧‧Display Module

180‧‧‧Gold Flow Module

185‧‧‧Designated Module

190‧‧‧Management Module

Claims (9)

A self-service funeral etiquette shopping system includes: a login module for providing a client, a etiquette teacher or a supplier to log in the self-service funeral etiquette shopping system with an account and a password, respectively, the client There are multiple customers, the etiquette side has multiple etiquettes, and the supplier side has multiple suppliers; a communication module for receiving a product instruction and a product instruction sent by the client through a network connection Service instruction; a processing module for retrieving the corresponding supplier according to the commodity instruction, and the processing module for retrieving the etiquette teacher according to the service instruction; an auditing module for auditing the supplier according to a etiquette resource database Commodity commands and the service commands can generate a debugging command to remind the client to make corrections. The etiquette resource database has been built with commodity, personnel, vehicle, and religious categories; a category procurement module provides A product list box for the client to log in to the login module for shopping, wherein the product list box has an activation input setting option and multiple purchase items, and at least one of the purchase items is correspondingly provided according to the activation input setting option The matching content is for the client to purchase, and when the purchase items are purchased according to the client, an order information is generated; a purchasing and outsourcing module, in which the etiquette client logs in the self-service through the corresponding account and password Funeral ceremonial shopping system to generate an order message related to human resources and/or a material based on the order information and send it to the supplier; a display module for audio-visual and/or voice In order to play the commodity command and the service command, the display module has an image capturer; and a cash flow module for converting an amount command into a stored value command. The cash flow The module transmits the stored value instruction to the client, the etiquette or the supplier through the communication module; wherein the procurement outsourcing module notifies the etiquette according to the order information generated by the type of procurement module Log in to the self-service funeral etiquette shopping system with the corresponding account and password, and after the order message is sent to the supplier, the supplier will reply to the status of the etiquette, and the procurement and outsourcing module can be based on the etiquette Reply to send out the package and generate a formal order for the etiquette end to complete the order information of the client purchase; among them, in the procurement module of the category, according to the activation input setting options, corresponding content is provided for the customer End purchase refers to the etiquette service according to which religion the product instruction and service instruction belong to, according to a service resource category and service resource database to retrieve and activate the etiquette service relative to a specific religion. The self-service funeral ritual shopping system as described in claim 1, further comprising: a designated module for receiving a designated instruction corresponding to the etiquette terminal issued by the client, and receiving the client or the etiquette terminal Issue the designated instruction corresponding to the supplier, wherein the designated module is used to distinguish the commodity instruction and the service instruction according to a service resource category and the service resource database; wherein, the audit module is based on the designated module The distinguished commodity order and the service order review the stored value order. The self-service funeral ritual shopping system according to claim 1, further comprising: a management module, and when the service instruction received by the management module through the communication module includes a scheduling instruction, the scheduling instruction includes a time feature , A space feature and a vehicle feature, the management module generates corresponding driver data according to the time feature, the space feature, and the vehicle feature; the management module generates a reminder dispatch command according to the time command and the space command ; The management module generates a confirmed product according to the time command and the product list box List. The self-service funeral ritual shopping system according to claim 1, wherein the processing module further includes: a positioning unit with a positioning function, and the self-service funeral ritual shopping system calculates according to the product instruction and the service instruction through the positioning unit The corresponding etiquette and corresponding suppliers; and a data unit that stores plural historical information on the etiquette end and plural historical information on the supplier end. When the self-service funeral ritual shopping system passes a spatial feature, a After the time feature and a price feature have calculated the corresponding etiquette and the corresponding supplier, the historical information of the supplier will display the rating data through the display module; the rating data will be captured by the image of the display module A product image taken by the picker and the product list box are generated. For example, the self-service funeral ritual shopping system described in claim 1, wherein once the order message is sent to the supplier, the supplier sends a message including the seller has not responded, the seller has responded, the seller has not shipped, and the seller has sent out A reply message from one of the goods. A self-service funeral ritual shopping method is suitable for a self-service funeral ritual shopping system. The method includes: a login module provides a client, a ceremonial teacher or a supplier to log in to the self-service with an account and a password, respectively Funeral ritual shopping system, the client has multiple clients, the etiquette teacher has multiple etiquettes, and the supplier has multiple suppliers; a communication module receives the client’s information through a network connection. A product instruction and a service instruction issued; a category purchase module provides a product list box for the client to log in to the login module for shopping, wherein the product list box has an activation input setting option and multiple purchase items , At least one of these purchased items The input setting option is activated to provide corresponding content for the client to purchase, and when the purchase items are purchased according to the client, an order information is generated; the amount instruction is converted into a stored value instruction by a gold flow model. The group sends the stored value command to the client, the etiquette or the supplier through the communication module; and a procurement and outsourcing module notifies the etiquette to log in to the self-service funeral funeral with the corresponding account and password Etiquette shopping system to generate an order message related to human resources and/or a material based on the order information and send it to the supplier; provide a review module to review the product order according to an etiquette resource database And the service command can generate a debugging command to remind the client to make corrections. The etiquette resource database has been built with commodity, personnel, vehicle, and religious categories; and a display module is provided for The product instruction and the service instruction are displayed by means of video and audio and/or voice, and the display module has an image capture device; wherein the procurement outsourcing module notifies the etiquette based on the order information generated by the type of procurement module Log in to the self-service funeral etiquette shopping system with the corresponding account and password, and after the order message is sent to the supplier, the supplier will reply to the status of the etiquette based on the supplier, and the purchasing and outsourcing module will be able to follow the etiquette The teacher’s reply is sent to generate a formal order for the etiquette teacher to complete the order information of the client’s purchase; among them, in the procurement module of this category, according to the activation input setting options, corresponding content is provided for the Client purchase refers to the etiquette service according to which religion the product instruction and service instruction belong to, and according to a service resource category and service resource database to retrieve and activate the etiquette service relative to a specific religion. For the method described in claim 6, wherein the category procurement module provides corresponding content for the client to purchase according to the startup input setting options, which means that the product instructions and service instructions can be purchased according to the client for Buddha and Taoism , Christianity, Catholicism, or cremation environmental protection, cremation into the tower and other methods to provide consistent content. The method according to claim 6, wherein once the order message is sent to the supplier, the supplier sends one of the following: the seller has not responded, the seller has responded, the seller has not shipped, and the seller has shipped A reply from. The method according to claim 6, further comprising: receiving, by a designated module, a designated instruction corresponding to the etiquette end issued by the client, and receiving the client or the etiquette end issuing a corresponding instruction corresponding to the supplier end The designated instruction, wherein the designated module is used to distinguish the commodity instruction and the service instruction according to a service resource category and the service resource database; and the service instruction received by a management module through the communication module includes a When scheduling a command, the scheduling command includes a time feature, a space feature, and a vehicle feature. The management module generates corresponding driver data according to the time feature, the space feature, and the vehicle feature; the management module generates corresponding driver data according to the time The instruction and the space instruction generate a reminder dispatch instruction; wherein, the management module generates a confirmed merchandise list according to the time instruction and the merchandise list box, and the review module generates a confirmed merchandise list based on the merchandise instructions and The service order reviews the stored value order.

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