TWI719286B - Service system, service platform and operaion method of funeral resource - Google Patents

Abstract

The present invention relates a service system of funeral resource. The service system includes a register module, a communication module and a processor module. The register module provided a funeral director and a supplier to enter a contemporary service system via a contemporary account and a contemporary code. The register module provided the customer, the funeral director and the supplier to enter a general service system via a general account and a general code. The communication module receives a contemporary service command and a general service command from the customer or the funeral director. The processor module searches the corresponding funeral director and the corresponding supplier according to the contemporary service command and the general service command.

Description

Etiquette resource service system, service platform and operation method thereof

A service system, especially an etiquette resource service system, service platform, and operating methods.

Everyone will experience the end of their lives. When the dust settles, most people will hold a solemn farewell ceremony for their relatives and friends to show their respect for the departed. However, the current funeral and interment industry have their own differences in their business models, making it difficult for ordinary people to use a systematic and efficient way to hold a farewell ceremony for their relatives and friends. In addition, general websites about the funeral and interment industry do not have instant services and non-immediate services, and non-immediate services can also be regarded as a long schedule.

An embodiment of the present invention provides a etiquette resource service system, which has an instant service system and a general service system. The instant service system is used to receive at least one instant service instruction sent by the etiquette end, and the general service system is used to receive the client sent At least one general service order. The etiquette resource service system includes multiple hardware circuits of a processing device, a positioning device, a storage device, a display device, and a communication device to be configured into multiple modules. The processing device is electrically connected to the positioning device, the storage device, the display device and the communication device. The etiquette resource service system includes a login module, a communication module, a processing module and a cash flow module. The login module is used to provide the etiquette side or the supplier side respectively Real-time account and real-time password to log in to the real-time service system. The login module is used to provide the client, etiquette or supplier to log in to the universal service system with a universal account and a universal password, respectively. The communication module is used to receive real-time service instructions and general service instructions sent by the client or etiquette through a wireless connection or a wired connection. The processing module is used for retrieving the corresponding supplier-side supplier according to the real-time service instruction, and the processing module retrieves the corresponding etiquette-side etiquette and the corresponding supplier-side supplier according to the general service instruction. The cash flow module is used to convert the amount instruction into a stored value instruction, and the cash flow module transmits the stored value instruction to the client, etiquette or supplier through the communication module.

Another embodiment of the present invention provides an etiquette resource service platform, which has a client, an etiquette teacher, a supplier, and an etiquette resource service system. The etiquette resource service system has an instant service system and a general service system. The instant service system is used to receive at least one instant service instruction sent by the etiquette end, and the general service system is used to receive at least one general service instruction sent by the client. The etiquette resource The service system includes multiple hardware circuits of a processing device, a positioning device, a storage device, a display device, and a communication device to configure multiple modules, wherein the processing device is electrically connected to the positioning device, storage device, display device, and communication device. The etiquette resource service platform includes login module, communication module, processing module and cash flow module. The login module is used to provide the etiquette or supplier to log in to the real-time service system with real-time account and real-time password respectively. The login module is used to provide the client, etiquette or supplier to log in to the universal service system with a universal account and a universal password, respectively. The communication module is used to receive general service commands sent by the client through a wireless connection or a wired connection. The processing module is used for retrieving the corresponding supplier-side supplier according to the real-time service instruction, and the processing module retrieves the corresponding etiquette-side etiquette and the corresponding supplier-side supplier according to the general service instruction. The cash flow module is used to convert the amount instruction into a stored value instruction, and the cash flow module transmits the stored value instruction to the client, etiquette or supplier through the communication module.

Another embodiment of the present invention provides a etiquette resource operation method, which is suitable for a etiquette resource service platform, and has a client, etiquette, supplier, and etiquette Resource service system. The etiquette resource service system has an instant service system and a general service system. The instant service system is used to receive at least one instant service instruction sent by the etiquette end, and the general service system is used to receive at least one general service sent by the client. Instruction, the etiquette resource service system includes a processing device, a positioning device, a storage device, a display device, and multiple hardware circuits of a communication device to configure multiple modules, wherein the processing device is electrically connected to the positioning device, storage device, and display device And communication device. Etiquette resource service methods include: the login module provides the etiquette or supplier to log in to the real-time service system with a real-time account and a real-time password. The login module is used to provide the client, etiquette or supplier with a universal account. Log in to the universal service system with the universal password; the communication module receives the real-time service instructions and general service instructions sent by the etiquette or client through wireless connection or wired connection; the processing module retrieves the information according to the real-time service instructions The corresponding supplier-side supplier, the processing module retrieves the corresponding etiquette-side etiquette and the corresponding supplier-side supplier according to the general service instruction; and the cash flow module converts the amount instruction into a stored value instruction, the cash flow module Send the stored value instruction to the client, etiquette or supplier through the communication module.

In order to further understand the features and technical content of the present invention, please refer to the following detailed descriptions and drawings about the present invention, but these descriptions and the accompanying drawings are only used to illustrate the present invention, not the rights to the present invention. The scope is subject to any restrictions.

100, 101, 102‧‧‧Etiquette Resource Service System

110‧‧‧Real-time Service System

120‧‧‧Universal Service System

125‧‧‧Processing device

130‧‧‧Positioning device

135‧‧‧Storage device

140‧‧‧Display device

145‧‧‧Communication device

150‧‧‧Login Module

160‧‧‧Communication Module

170‧‧‧Processing Module

171‧‧‧Positioning unit

173‧‧‧Data Unit

180‧‧‧Gold Flow Module

185‧‧‧specified module

190、5‧‧‧Driver management module

200‧‧‧Etiquette Resource Service Platform

210‧‧‧Client

211~213‧‧‧Customers

220、7‧‧‧Etiquette teacher end

221~223‧‧‧Etiquette

230、6‧‧‧Supplier

231~233‧‧‧Supplier

S305‧‧‧Login real-time/universal service system

S310‧‧‧Receive real-time/general service instructions

S315‧‧‧Retrieved etiquette and supplier

S320‧‧‧Send stored value command

S405‧‧‧Receive specified command

S410‧‧‧Generate driver data

S415‧‧‧Receive order instruction

S420‧‧‧Whether it exceeds the first time range

S425‧‧‧Transaction

S430‧‧‧Converted to invalid command

51‧‧‧Instant Service

511‧‧‧case overview

512‧‧‧Case Information

52‧‧‧Order notification

521‧‧‧Waiting for the first time range

5221‧‧‧The order is successfully received and the transaction order is displayed

5222‧‧‧Failed to receive order and display invalid instruction

5223‧‧‧Contact the owner

53‧‧‧Order record

531‧‧‧Order Overview

61‧‧‧Buy on the shelf

611‧‧‧Purchase Plan

6112‧‧‧Purchase Information

6113‧‧‧Payment notice

612‧‧‧ purchase record

6121‧‧‧paid

6123‧‧‧Unpaid

62‧‧‧Commodity Management

6211‧‧‧General area

6212‧‧‧Real-time Zone

6213‧‧‧Account Management

6214‧‧‧Precautions

6231‧‧‧Shelf area

6232‧‧‧Removal area

63‧‧‧Basic Information

6311‧‧‧Account Management

6312‧‧‧Reminders

64‧‧‧My Order

6411‧‧‧Buyer not confirmed

6412‧‧‧The buyer has replied

6413‧‧‧Buyer has paid

6414‧‧‧Order has been shipped

6415‧‧‧Sales Process

65‧‧‧Payment

6511‧‧‧Unpaid

6512‧‧‧Available

6513‧‧‧In operation

6514‧‧‧ has been credited

6515‧‧‧Supplier's payment instructions

71‧‧‧I want to buy

7111‧‧‧General Order

7112‧‧‧Instant Order

7121‧‧‧Shopping Cart

7122‧‧‧Connecting car

7123‧‧‧Spiriter

713‧‧‧Return to order management

72‧‧‧Instant Mall

73‧‧‧Funeral Catalog

721, 731‧‧‧Product Overview

722, 732‧‧‧Product page

74‧‧‧Order Management

7411‧‧‧General area

7412‧‧‧Real-time Zone

7421‧‧‧Buyer not confirmed

7422‧‧‧Pending payment from buyer

7423‧‧‧Buyer has paid

7424‧‧‧ Shipped

7425‧‧‧Shopping Instructions

7426‧‧‧Order Overview

7427‧‧‧Online order

75‧‧‧Basic Information

76‧‧‧Apply for evaluation

7611‧‧‧Comparison List

7612‧‧‧Service Evaluation

77‧‧‧Etiquette Encyclopedia

771‧‧‧Etiquette Overview

772‧‧‧Etiquette content

78‧‧‧My Favorite

79‧‧‧Service Evaluation

7811, 7911‧‧‧General area

7812、7912‧‧‧Real-time zone

FIG. 1A is a system architecture diagram of an etiquette resource service system according to an embodiment of the present invention.

FIG. 1B is a block diagram of a circuit applied to the etiquette resource service system according to an embodiment of the present invention.

FIG. 1C is a system architecture diagram of a etiquette resource service system according to another embodiment of the present invention.

Figure 2 is a system architecture diagram of an etiquette resource service platform according to an embodiment of the present invention.

FIG. 3 is a method flow chart of the etiquette resource operation method according to an embodiment of the present invention.

FIG. 4 is a method flowchart of a etiquette resource operation method according to another embodiment of the present invention.

Fig. 5 is a schematic diagram of a driver management module according to an embodiment of the present invention.

Fig. 6 is a schematic diagram of a supplier side according to an embodiment of the present invention.

FIG. 7 is a schematic diagram of the etiquette teacher end of an embodiment of the present invention.

Please refer to FIG. 1A. FIG. 1A is a system architecture diagram of an etiquette resource service system according to an embodiment of the present invention.

The etiquette resource service system 100 has an instant service system 110 and a general service system 120. The instant service system 110 is used to receive at least one instant service instruction sent by the etiquette terminal (not shown), and the instant service instruction is used to search for corresponding supplies. On the business side, the etiquette resource services provided by the supplier side can include activity freezer, scaffolding design, flower arrangement, moving line design or mourning hall setting, etc. The general service system 120 is configured to receive at least one general service instruction sent by the client. Furthermore, the difference between the real-time service instruction and the general service instruction lies in the specific time course of the etiquette resource service required by the client or etiquette. The shorter time course belongs to the real-time service order, and the longer time course belongs to the general service order.

Please refer to FIG. 1B. FIG. 1B is a circuit block diagram applied to the etiquette resource service system according to an embodiment of the present invention.

The etiquette resource service system 101 includes multiple hardware circuits of a processing device 125, a positioning device 130, a storage device 135, a display device 140, and a communication device 145 to be configured into multiple modules. The processing device 125 is electrically connected to the positioning device 130, the storage device 135, the display device 140, and the communication device 145. The processing device 125, the positioning device 130, the storage device 135, the display device 140, and the communication device 145 include appropriate software, firmware, and circuits. The positioning device 130 is, for example, a Global Position System (Global Position System). The storage device 135 is, for example, a non-volatile memory. The display device 140 is, for example, a display screen of a desktop computer, a notebook computer, a tablet computer, and a smart phone.

Please refer to Figure 1A and Figure 1C at the same time, Figure 1C is another embodiment of the present invention The system architecture diagram of the etiquette resource service system. The etiquette resource service system 102 includes a login module 150, a communication module 160, a processing module 170, a cash flow module 180, a designated module 185, and a driver management module 190.

The login module 150 is used for providing the etiquette or the supplier to log in the real-time service system 110 with a real-time account and a real-time password, respectively. Similarly, the login module 150 can also be used to provide the client, the etiquette or the supplier to log in to the universal service system 120 with a universal account and a universal password, respectively. Furthermore, the etiquette teacher or supplier can log in to the real-time service system 110 through the real-time account and the real-time password according to the specific schedule of the required etiquette resource service, so that the etiquette resource service system 102 can receive the real-time service instruction. The client can log in to the general service system 120 through a general account and a general password according to the specific schedule of the required etiquette resource service, so that the etiquette resource service system 102 can receive the general service instruction.

The communication module 160 is used for receiving real-time service instructions and general service instructions sent by the client or etiquette through a wireless connection or a wired connection. For example, the client, etiquette and supplier can use the input modules of electronic devices (such as desktop computers, laptops, tablets or smartphones) to send and receive real-time service commands and/or general purpose The service command is transmitted to the communication module 160 of the etiquette resource service system 102 by the client, the etiquette or the supplier, and the real-time service order and/or the general service order are transmitted via a wireless connection or a wired connection. The cash flow module 180 is used to convert the amount instruction into a stored value instruction, and the cash flow module 180 transmits the stored value instruction to the client, the etiquette or the supplier through the communication module 160. Furthermore, the client can send money out by credit card or remittance, and generate an amount instruction based on the amount. The cash flow module 180 converts the amount instruction into a stored value instruction through an arithmetic formula. Customers can order flower baskets or flower fair arrangements through stored value instructions. The client can use the stored value instruction as a white package to replace the traditional inconvenience of requiring personnel to deliver the white package in person at the farewell ceremony.

The processing module 170 is used to provide the etiquette on the side of the etiquette to retrieve the corresponding supplier on the supplier side according to the real-time service instruction, and the processing module 170 is used to provide the customer According to the general service instruction, the corresponding etiquette on the etiquette side and the corresponding supplier on the supplier side are retrieved. Furthermore, the processing module 170 further includes a positioning unit 171 and a data unit 173. The positioning unit 171 has a positioning function. The etiquette resource service system 102 uses the positioning unit 171 to calculate the corresponding etiquette and the corresponding supplier according to the instant service instruction and/or the general service instruction. The positioning unit 171 is used to locate the distance between relatives and friends. Closer etiquette and supplier. For example, when the spatial feature is located in Taipei, the positioning unit 171 will simultaneously locate the etiquette and suppliers in Taoyuan, Taipei, and Keelung. The positioning unit 171 generates the supplier's driver information based on the spatial feature. For example, when the spatial feature is located in Taichung, the positioning unit 171 will simultaneously locate the supplier's driver information in Changhua, Taichung, and Miaoli.

The data unit 173 stores a plurality of historical information on the etiquette teacher side and a plurality of historical information on the supplier side. When the real-time service system 110 and the general service system 120 of the etiquette resource service system 100 calculate the corresponding correspondence based on spatial, temporal and price characteristics After the etiquette and the corresponding supplier, the historical information of the etiquette will display the evaluation data, and the historical information of the supplier will display the evaluation data. Appraisal data includes real-time appraisal data and general appraisal data. Among them, the historical information of the etiquette can be the client evaluation of the past year, and then the processing module 170 is used to calculate the customer evaluation of the past year to generate the general evaluation data of the etiquette. Among them, the historical information on the supplier side can be the client appraisal of the past year, and then the processing module 170 is used to calculate the client appraisal of the past year to generate general appraisal data of the supplier. Among them, the rating data can be calculated based on historical information to calculate one to five stars, one star represents the worst rating of the client, and five stars represents the best rating of the client. In addition, the processing module 170 calculates the customer rating of the past three months to generate real-time rating data of the etiquette. Among them, the historical information of the supplier can be the client appraisal of the past three months, and then the processing module 170 can calculate the client appraisal of the past three months to generate the real-time appraisal data of the supplier.

The designated module 185 is used to receive the designation sent by the client corresponding to the etiquette terminal The designated instruction corresponding to the supplier is received by the client or the etiquette terminal, and the designated module 185 is used to distinguish the designated instruction as an instant service instruction or a general service instruction according to the time characteristics. The driver management module 190 is used to manage the supplier's driver information. When the real-time service command received by the driver management module 190 through the communication module 160 includes a driver dispatch command, the driver dispatch command includes time characteristics, spatial characteristics, and vehicle characteristics. For example, the time feature can represent that the specific time schedule of the etiquette resource service required by the client is three days or two weeks later, the spatial feature can represent that the specific space of the etiquette resource service required by the client is the southern region, and the vehicle feature can represent The specific vehicle that the client needs to serve as a courtesy resource is a new vehicle within two years. The driver management module 190 generates a plurality of corresponding driver data according to time characteristics, spatial characteristics, and vehicle characteristics. When the driver management module 190 receives an order instruction, the driver management module 190 waits for the first time range to convert the order instruction It is a transaction order, for example, the first time range may be five minutes. When the first time range is exceeded, the driver management module 190 converts the order instruction into an invalidation instruction and issues an updated order instruction. For example, according to the real-time etiquette resource service required by the customer, the etiquette can search for multiple corresponding driver data through the real-time service system 110 according to the real-time etiquette resource service required by the customer, and each driver data can have a different charge. Price (customized starting price at 20 kilometers and price per kilometer according to the driver's background conditions and vehicle conditions), the etiquette can choose a specific pick-up car driver based on the real-time etiquette resource services required by the customer.

Please refer to FIG. 1A, FIG. 1C and FIG. 2 at the same time. FIG. 2 is a system architecture diagram of an etiquette resource service platform according to an embodiment of the present invention. The etiquette resource service platform 200 includes the etiquette resource service system 102, the client 210, the etiquette teacher 220, and the supplier 230. The client 210 includes customers 211-213, the etiquette 220 includes etiquettes 221-223, and the supplier 230 includes suppliers 231-233. After one of the clients 211-213 in the client 210 logs in the real-time service system 110 with the real-time account and real-time password through the login module 150, the real-time service command can be sent to the communication module 160 of the etiquette resource service system 102. When one of the clients 211-213 in the client 210 logs in the universal service system 120 with a universal account and a universal password through the login module 150, the universal service command can be sent to the communication module 160 of the etiquette resource service system 102.

Please refer to FIG. 2 and FIG. 3 at the same time. FIG. 3 is a method flowchart of a method for operating etiquette resources according to an embodiment of the present invention.

In step S305, the sign-in module 150 provides the etiquette end 220 or the supplier end 230 to log in the real-time service system 110 with the real-time account and real-time password, respectively. The login module 150 is used to provide the client 210, the etiquette 220 or the supplier 230 to log in to the universal service system 120 with a universal account and a universal password, respectively.

In step S310, the communication module 160 receives the real-time service command and the general service command sent by the client 210 through a wireless connection or a wired connection.

In step S315, the processing module 170 retrieves the corresponding supplier according to the real-time service instruction, and the processing module 170 retrieves the corresponding etiquette and the corresponding supplier according to the general service instruction.

In step S320, the cash flow module 180 converts the amount instruction into a stored value instruction, and the cash flow module 180 transmits the stored value instruction to the client 210, the etiquette 220, or the supplier 230 through the communication module 160.

Please refer to FIG. 2 and FIG. 4 at the same time. FIG. 4 is a method flowchart of a etiquette resource operation method according to another embodiment of the present invention.

In step S405, the designated module 185 receives the designated instruction from the client 210 corresponding to the etiquette terminal 220, and receives the designated instruction from the client 210 corresponding to the supplier terminal 230, wherein the designated module 185 is used to The time feature distinguishes the designated instruction as an immediate service instruction or a general service instruction.

In step S410, the driver management module 190 manages the driver information of the supplier 230. When the real-time service command received by the driver management module 190 through the communication module 160 includes a driver dispatch command, the driver dispatch command includes time characteristics, For spatial characteristics and vehicle characteristics, the driver management module 190 generates corresponding driver data according to the time characteristics, spatial characteristics, and vehicle characteristics.

In step S415, the driver management module 190 receives the order instruction.

In step S420, the driver management module 190 determines whether the waiting time exceeds the first time range. If not, go to step S425, if yes, go to step S430.

In step S425, the driver management module 190 converts the order instruction into a transaction instruction.

In step S430, when the first time range is exceeded, the driver management module 190 converts the order instruction into an invalidation instruction and issues an updated order instruction.

Please refer to FIG. 1B, FIG. 2 and FIG. 5 at the same time. FIG. 5 is a schematic diagram of a driver management module according to an embodiment of the present invention. The etiquette resource service platform 2 may use the driver management module 5 displayed by the display device 140.

After entering the real-time service 51, then enter the case overview 511, and then enter the case information 512.

After entering the order notification 52, it enters the waiting first time range 521, then enters the successful order and displays the transaction instruction 5221, then enters the contact owner, or the order fails and displays the invalid instruction 5222.

After entering the order record 53, then enter the order overview 531.

Please refer to FIG. 1B, FIG. 2 and FIG. 6 at the same time. FIG. 6 is a schematic diagram of a supplier side according to an embodiment of the present invention. The etiquette resource service platform 2 can be displayed on the supplier terminal 230 through the display device 140.

After entering the purchase shelf 61, then enter the purchase plan 611, then enter the purchase information 6112, and then enter the payment notice 6113. Or, enter the purchase record 612, and then display 6121 paid or 6123 unpaid.

After entering the commodity management 62 (for example, pay for activation), then enter the general area 6211, instant area 6212, account management 6213 (for example, review) or notes 6214, and then enter the shelf area 6231 or the shelf area 6232.

After entering the basic information 63, then enter the account management 6311 or the reminder 6312.

After entering my order 64, then enter the buyer unconfirmed 6411, the buyer has returned Reply 6412, buyer has paid 6413, order has been shipped 6414 or sales process 6415.

After entering the request 65, then enter the undisbursed 6511, the available 6512, the operating 6513, the accounted 6514, or the supplier's request 6515.

Please refer to FIG. 1B, FIG. 2 and FIG. 7 at the same time. FIG. 7 is a schematic diagram of the etiquette teacher end of an embodiment of the present invention. The etiquette resource service platform 2 can be displayed on the etiquette teacher terminal 220 through the display device 140.

After entering I want to buy 71, then enter the general order 7111, then enter the shopping cart 7121, and then enter the return order management 713. Or, enter the instant order 7112, then enter the body car 7122 or the spirit guide 7123, and then enter the return order management 713.

After entering the instant mall 72, then enter the product overview 721, and then enter the product page 722.

After entering the funeral catalog 73, enter the product overview 731, and then enter the product page 732.

After entering the order management 74 (for example, the annual consumption amount can be displayed), then enter the general area 7411, and then enter the buyer unconfirmed 7421, pending buyer’s payment 7422, buyer paid 7423, shipped 7424 or shopping instructions 7425. Or, enter the real-time area 7412, and then enter the order overview 7426 or online order (for example, the driver service fee can be displayed) 7427.

Enter basic data 75 (for example, data can be modified).

After entering the application evaluation 76, then enter the evaluation list 7611 or service evaluation 7612.

After entering the Etiquette Encyclopedia 77, then enter the Etiquette Overview 771, and then enter the Etiquette Content 772.

When entering my favorite 78, then enter the general area 7811 or the instant area 7812.

After entering the service appraisal 79, then enter the general area 7911 or the instant area 7912.

In summary, the etiquette resource service system proposed by the present invention uses real-time accounts After logging in to the real-time service system, the user ID and real-time password can send and receive real-time service instructions, and after logging in to the general-purpose service system with a general account and general password, the general service instructions can be sent and received, and real-time service instructions and general service instructions can be distinguished by time characteristics. Corresponding driver information is generated through time characteristics, space characteristics and vehicle characteristics. Provide customers with a quick and efficient way to find appropriate etiquette, supplier and driver information.

The above are only examples of the present invention, and they are not intended to limit the scope of patent protection of the present invention. Anyone who is familiar with similar skills, without departing from the spirit and scope of the present invention, makes changes and modifications equivalent to substitutions that are still within the scope of patent protection of the present invention.

102‧‧‧Etiquette Resource Service System

150‧‧‧Login Module

160‧‧‧Communication Module

170‧‧‧Processing Module

171‧‧‧Positioning unit

173‧‧‧Data Unit

180‧‧‧Gold Flow Module

185‧‧‧specified module

190‧‧‧Driver Management Module

Claims (5)

An etiquette resource service system, which has an instant service system and a general service system, the instant service system is used to receive at least one instant service instruction sent by an etiquette, the general service system is used to receive a client sent At least one general service command. The etiquette resource service system includes a processing device, a positioning device, a storage device, a display device, and a communication device. A plurality of hardware circuits are configured into a plurality of modules, wherein the processing device The positioning device, the storage device, the display device, and the communication device are electrically connected. The etiquette resource service system includes: a login module for providing the client, the etiquette or a supplier with one A real-time account and a real-time password are used to log in to the real-time service system, and the login module is used to provide the client, the etiquette terminal, or the supplier terminal to log in to the universal service system with a universal account and a universal password respectively; a communication module Group for receiving the real-time service instruction and the general service instruction sent by the client through wireless connection or wired connection; a processing module for retrieving the corresponding supplier according to the real-time service instruction According to the general service instruction, the processing module retrieves the corresponding etiquette at the etiquette end and the corresponding supplier at the supplier end; a cash flow module is used to convert the amount instruction into a stored value instruction, The cash flow module transmits the stored value instruction to the client, the etiquette or the supplier through the communication module; and a designated module for receiving a corresponding to the etiquette sent by the client Designated instruction, and receive the designated instruction corresponding to the supplier end sent by the client or the etiquette end, wherein the designated module is used to distinguish the designated instruction as the instant service instruction or the general service instruction according to a time characteristic; And a driver management module, used to manage the supplier’s driver information, when the driver When the real-time service command received by the management module through the communication module includes a driver dispatch command, the driver dispatch command includes a time feature, a space feature, and a vehicle feature, and the driver management module is based on the time feature, the The spatial characteristics and the vehicle characteristics generate corresponding driver data. When the driver management module receives an order instruction, the driver management module waits for a first time range for the order instruction to be converted into a transaction instruction; In the first time range, the driver management module converts the order instruction into an invalidation instruction and issues the updated order instruction. The etiquette resource service system according to claim 1, wherein the processing module further includes: a positioning unit having a positioning function, and the etiquette resource service system calculates the relative information according to the instant service instruction and the general service instruction through the positioning unit The corresponding etiquette and the corresponding supplier, wherein the positioning unit generates the supplier’s driver data through a spatial feature; and a data unit storing a plurality of history information on the etiquette side and a plurality of history information on the supplier side, When the real-time service system and the general service system of the etiquette resource service system calculate the corresponding etiquette and the corresponding supplier through a spatial feature, a time feature and a price feature, the historical information of the etiquette terminal will be displayed A rating data, and the rating data is displayed by the historical information of the supplier; the rating data includes real-time rating data and general rating data. An etiquette resource service platform, which has a client, an etiquette teacher, a supplier, and an etiquette resource service system. The etiquette resource service system has an instant service system and a general service system, and the instant service system is used for receiving At least one real-time service command sent by the etiquette teacher, the general service system is used to receive at least one general service command sent by the client, and the etiquette resource service system includes a processing device, a positioning device, a storage device, The hardware circuits of a display device and a communication device are configured into a plurality of modules, wherein the processing device is electrically connected to the positioning device, the storage device, the display device and the communication device The etiquette resource service platform includes: a login module for providing the client, the etiquette or the supplier to log in to the real-time service system with a real-time account and a real-time password. The login module is used to log in the real-time service system with a real-time account and a real-time password. Provide the client, the etiquette or the supplier to log in to the universal service system with a universal account and a universal password respectively; a communication module for receiving the client through a wireless connection or a wired connection The real-time service instruction and the general service instruction issued; a processing module for retrieving the corresponding supplier on the supplier side according to the real-time service instruction, and the processing module retrieving the corresponding corresponding service instruction according to the general service instruction The etiquette at the etiquette end and the corresponding supplier at the supplier end; a cash flow module for converting the amount instruction into a stored value instruction, and the cash flow module transmits the stored value instruction to the customer through the communication module End, the etiquette end or the supplier end; a designated module for receiving a specified instruction corresponding to the etiquette end issued by the client, and receiving the client or the etiquette end corresponding to the supply The designated instruction of the supplier, wherein the designated module is used to distinguish the designated instruction as the real-time service instruction or the general service instruction according to a time feature; and a driver management module is used to manage the supplier’s driver data, when When the real-time service command received by the driver management module through the communication module includes a driver dispatch command, the driver dispatch command includes a time feature, a space feature, and a vehicle feature, and the driver management module is based on the time feature , The spatial feature and the vehicle feature generate corresponding driver data. When the driver management module receives an order instruction, the driver management module waits for a first time range to convert the order instruction into a transaction instruction; When the first time range is exceeded, the driver management module converts the order instruction into an invalidation instruction and issues the updated order instruction. According to claim 3, the etiquette resource service platform, wherein the processing module further includes: a positioning unit having a positioning function, and the etiquette resource service system calculates the relative information according to the instant service instruction and the general service instruction through the positioning unit The corresponding etiquette and the corresponding supplier, wherein the positioning unit generates the supplier’s driver data through a spatial feature; and a data unit storing a plurality of history information on the etiquette side and a plurality of history information on the supplier side, When the real-time service system and the general service system of the etiquette resource service system calculate the corresponding etiquette and the corresponding supplier through a spatial feature, a time feature and a price feature, the historical information of the etiquette terminal will be displayed A rating data, and the rating data is displayed by the historical information of the supplier; the rating data includes real-time rating data and general rating data. An etiquette resource service operation method, suitable for an etiquette resource service platform, with a client, an etiquette teacher, a supplier, and an etiquette resource service system. The etiquette resource service system has an instant service system and a general service System, the real-time service system is used to receive at least one real-time service instruction sent by a ceremonial teacher, the general service system is used to receive at least one general service instruction sent by the client, the ceremonial resource service system includes a processing device , A positioning device, a storage device, a display device and a communication device to configure multiple hardware circuits into multiple modules, wherein the processing device is electrically connected to the positioning device, the storage device, the display device and The communication device and the etiquette resource service method include: a login module provides the client, the etiquette end, or the supplier to log in to the real-time service system with a real-time account and a real-time password. The login module uses Log in to the universal service system with a universal account and a universal password when providing the client, the etiquette or the supplier respectively; a communication module receives the client's sending through a wireless connection or a wired connection The immediate service instruction and the general service instruction of; A processing module retrieves the corresponding supplier on the supplier side according to the real-time service instruction, and the processing module retrieves the corresponding etiquette on the etiquette side and the corresponding supplier on the supplier side according to the general service instruction. Supplier; a cash flow module converts the amount instruction into a stored value instruction, and the cash flow module transmits the stored value instruction to the client, the etiquette or the supplier through the communication module; by a designated module Receive a specified instruction corresponding to the etiquette end from the client, and receive the specified instruction corresponding to the supplier end from the client or the etiquette end, wherein the specified module is used to distinguish the specified instruction according to a time feature The designated command is the real-time service command or the general service command; and a driver management module manages the supplier’s driver data, when the real-time service command received by the driver management module through the communication module includes a driver dispatch When instructed, the driver scheduling instruction includes the time feature, a space feature, and a vehicle feature. The driver management module generates corresponding driver data according to the time feature, the space feature, and the vehicle feature. When the driver management module When receiving an order instruction, the driver management module waits for a first time range so that the order instruction is converted into a transaction instruction; when the first time range is exceeded, the driver management module converts the order instruction into a Invalidate the order and issue the updated order order.

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