TWI681349B - Sales performance statistics system with product combination weight recommendation and method thereof - Google Patents

Sales performance statistics system with product combination weight recommendation and method thereof Download PDF

Info

Publication number
TWI681349B
TWI681349B TW107134665A TW107134665A TWI681349B TW I681349 B TWI681349 B TW I681349B TW 107134665 A TW107134665 A TW 107134665A TW 107134665 A TW107134665 A TW 107134665A TW I681349 B TWI681349 B TW I681349B
Authority
TW
Taiwan
Prior art keywords
performance
statistics
rule
sales
rules
Prior art date
Application number
TW107134665A
Other languages
Chinese (zh)
Other versions
TW202014959A (en
Inventor
簡晟峯
李怡夢
林志維
Original Assignee
中華電信股份有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 中華電信股份有限公司 filed Critical 中華電信股份有限公司
Priority to TW107134665A priority Critical patent/TWI681349B/en
Application granted granted Critical
Publication of TWI681349B publication Critical patent/TWI681349B/en
Publication of TW202014959A publication Critical patent/TW202014959A/en

Links

Images

Landscapes

  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

A sales performance statistics system with product combination weight recommendation and a method thereof, the method comprising: Counting a positive sales performance value for a statistics day order data according to a rule. Counting a negative sales performance value for the statistics day order data according to the rule. Generating a performance indicator according to the positive sales performance value and the negative sales performance value. Ranking and converting the performance indicator to calculate a weight result so as to determine a relative importance of product combinations in the statistics day order data.

Description

具產品組合權重建議之銷售績效統計系統及其方法Sales performance statistical system with product portfolio weight suggestion and method

本發明為一種銷售績效統計系統及方法,尤其係指一種可動態設定包含正負項複雜產品組合的績效指標以進行績效統計,並根據績效結果產生產品組合權重建議的銷售績效統計系統及方法。The present invention is a sales performance statistical system and method, in particular, it refers to a sales performance statistical system and method that can dynamically set performance indicators containing complex product mix of positive and negative items to perform performance statistics, and generate product portfolio weight suggestions according to performance results.

隨著交易流程電子化,銷售通路及業務種類繁多,如何從產品銷售系統每日產生大量訂單資料中分析產品及門市人員的銷售狀況,進行目標值比對、權重加乘或獎懲制度等運用,並進一步進行產品改善及管理,實為一重要議題。為了滿足客戶需求並增加企業競爭力,企業除擴大銷售通路外,不斷思索如何推出不同產品或是建立不同產品組合以刺激銷售,實為本領域的重要目標之一。然而,習知的技術都未提出可有效地處理複雜產品組合的統計及因應產品銷退時規則的方法,也未提出如何客觀的制定商品銷售績效指標。With the digitization of the transaction process and the wide variety of sales channels and businesses, how to analyze the sales status of products and store personnel from the large amount of order data generated from the product sales system daily, and perform the application of target value comparison, weight multiplication or reward and punishment systems, etc. And further product improvement and management is an important issue. In order to meet customer needs and increase the competitiveness of enterprises, in addition to expanding sales channels, enterprises continue to think about how to launch different products or establish different product combinations to stimulate sales, which is actually one of the important goals in this field. However, the conventional technologies have not proposed a method that can effectively handle the statistics of complex product portfolios and the rules for responding to product sales and returns, nor how to objectively formulate commodity sales performance indicators.

現今銷售通路除了可能有直營店面、加盟店面及網路等之外,一項行銷業務為滿足客戶的不同需求,可能由多項的產品及服務所組成。若要得知某項業務的銷售成果,應用關鍵績效衡量指標(Key Performance Indicator)於銷售統計。制定績效指標進行統計是個具體的方式。然而,一項銷售績效指標往往需包含多項的產品或服務,而若因註銷或退貨而需回溯扣除該項銷售績效時,亦可能因為不同的業務有不同的扣除規則。In addition to direct sales stores, franchise stores and the Internet, a sales channel may be composed of multiple products and services in order to meet the different needs of customers. To know the sales results of a business, apply Key Performance Indicators to sales statistics. It is a specific way to formulate performance indicators for statistics. However, a sales performance indicator often needs to include multiple products or services, and if the sales performance needs to be deducted retroactively due to cancellation or return, it may also be because different businesses have different deduction rules.

以電信產品為例,例如網路吃到飽業務,即包含一項吃到飽資費產品及一項數據服務,而由於這兩項產品及服務必須同時存在才構成此項業務,因此,若要統計這項業務的銷售績效指標時,績效統計的正項績效規則中即必須同時包含該產品及服務,而若要統計這項業務的負項績效時,只要產品或服務任一項註銷即視為需將該項績效扣除。再者,績效指標的評選,往往是主觀評選,不見得能完整的涵蓋到各個面向。不同的績效指標,各自包含了不同的產品跟服務,而如何從績效指標內的產品或服務,決定出其他不同的組合而發展出另一個更能創造價值的績效指標(例如:將不同商品重新包裝成一個組合包商品以提升價值),也一直是企業急欲解決的問題。Take telecommunications products as an example, for example, the Internet all-you-can-eat business includes one all-you-can-pay product and one data service. Since these two products and services must exist at the same time to constitute this business, if you want to When counting the sales performance indicators of this business, the positive performance rules of performance statistics must also include the product and service, and to count the negative performance of this business, as long as any product or service is cancelled, it is regarded as To deduct this performance. Furthermore, the selection of performance indicators is often subjective and may not cover all aspects. Different performance indicators include different products and services, and how to determine other different combinations from the products or services in the performance indicators to develop another performance indicator that can create more value (for example: Packaging into a combination of goods to enhance value) has also been a problem that companies are eager to solve.

綜上所述,傳統的績效統計方式通常不會針對績效指標規則系統化的處理,對於複雜的業務及產品服務等的正項及負項績效處理方法,以及如何從中辨認管理價值動因,在已習知或是先前的技術上並亦未見陳述。In summary, the traditional performance statistics methods usually do not systematically deal with the performance index rules. For complex business and product services, the positive and negative performance processing methods, and how to identify the management value drivers, have been in There is no statement on the conventional knowledge or previous technology.

由此可見,上述機制仍有諸多缺失,實非一良善之設計者,而亟待加以改良。本案發明人鑑於上述習用方法所衍生的各項缺點,乃亟思加以改良創新,並經多年苦心孤詣潛心研究後,終於成功研發完成本件產品銷售績效統計系統及方法。It can be seen that there are still many deficiencies in the above mechanism. It is not a good designer, and it needs to be improved urgently. In view of the shortcomings derived from the above-mentioned conventional methods, the inventor of this case is anxious to improve and innovate, and after years of painstaking research, finally successfully developed this product sales performance statistical system and method.

發明目的:Purpose of the invention:

本發明之目的即在於提供一種具產品組合權重建議之銷售績效統計系統及方法,可根據自行定義的銷售績效指標進行對應多項正項及負項條件不對應的回溯扣除規則。規則中尚可針對通路、業務、產品及服務等屬性進行組合取代,每日依據銷售訂單紀錄自訂進行門市人員銷售績效統計運算,適用於多元銷售通路、以及複雜的產品及服務組合績效規則。The purpose of the present invention is to provide a sales performance statistical system and method with product portfolio weight suggestions, which can perform retrospective deduction rules that do not correspond to multiple positive and negative terms according to self-defined sales performance indicators. The rules can still be combined and substituted for attributes such as channels, businesses, products, and services. The sales performance statistical calculations of store personnel are customized daily based on sales order records. It is applicable to multiple sales channels and complex product and service portfolio performance rules.

本發明之次一目的即在於提供一種具產品組合權重建議之銷售績效統計系統及方法,可根據績效結果進行運算,並給予不同權重,以利管理單位決定多個產品組合間的相對重要性,可將焦點集中在影響最大的作業活動並從中構思新產品的組合以創造出更大價值。The second object of the present invention is to provide a sales performance statistical system and method with product portfolio weight suggestions, which can be calculated according to performance results and given different weights to facilitate the management unit to determine the relative importance of multiple product portfolios. You can focus on the most influential work activities and conceive new product combinations to create greater value.

本發明之再一目的即在於提供一種具產品組合權重建議之銷售績效統計系統及方法,對於管理單位而言,除可透過本發明的統計結果特徵值包含績效指標代碼、規則代碼、日期、通路、門市代碼、員工代碼、訂單編號及實績值等,進行目標值比對、權重加乘或獎懲制度等,更可作為通路拓點時的評估。Another object of the present invention is to provide a sales performance statistical system and method with product portfolio weight suggestions. For the management unit, in addition to the statistical result feature values of the present invention, including performance index codes, rule codes, dates, and channels , Store code, employee code, order number and actual performance value, etc., for target value comparison, weight multiplication or reward and punishment system, etc., can also be used as an assessment of the expansion of the channel.

發明內容:Summary of the invention:

可達成上述發明目的之具產品組合權重建議之銷售績效統計系統及方法,主要係先依據業務目標及滿足該項業務目標的產品規則進行分析歸類,訂定出各項銷售績效指標,每一項指標可以有一至多項正項績效規則,以及零至多項的負向回溯扣除規則。規則可互相引用,亦可針對規則內進行通路、產品及服務等屬性進行細部設定。透過本發明的方法,對於業務及產品組合能系統化管理及定義,針對每日產生的訂單銷售資料進行門市銷售績效統計,各項銷售指標績效產生後,運用層級分析法(Analytical Hierarchy Process),根據各項銷售指標的目標值及實績值計算出重要性排序,而後運算出權重。The sales performance statistics system and method with product portfolio weight recommendations that can achieve the above-mentioned invention objectives are mainly based on analysis and classification based on business goals and product rules that meet the business goals, and each sales performance indicator is set. An indicator can have one or more positive performance rules and zero to more negative retroactive deduction rules. Rules can refer to each other, and can also be set in detail for the attributes such as channels, products and services in the rules. Through the method of the present invention, the business and product portfolio can be systematically managed and defined, and store sales performance statistics are collected for the daily order sales data. After the performance of each sales index is generated, the hierarchical analysis method (Analytical Hierarchy Process) is used. Calculate the importance ranking according to the target value and actual performance value of each sales indicator, and then calculate the weight.

其中,本發明之具產品組合權重建議之銷售績效統計系統及其方法,主要包括下列五項系統模組。Among them, the sales performance statistical system and method of the product portfolio weight recommendation of the present invention mainly include the following five system modules.

1.   定時觸發及維運模組:提供相關設定並定時觸發績效運算模組、績效回溯扣除模組以及權重運算模組。並且維運介面以供人工指定相關參數以依維運需求獨立執行前述任一模組。1. Timed trigger and maintenance module: Provide related settings and regularly trigger performance calculation module, performance retroactive deduction module and weight calculation module. And the maintenance interface is used for manually specifying relevant parameters to independently execute any of the aforementioned modules according to the maintenance requirements.

2.   績效運算模組:係接受定時觸發及維運模組呼叫,以排程或手動方式啟動。績效運算模組可透過規則引擎取得有效的績效指標項目及計算型正項規則樣板,針對訂單資料進行正項銷售績效統計,並可根據正項銷售績效數值統計和負項銷售績效數值統計產生績效指標。2. Performance calculation module: It accepts the timing trigger and maintenance operation module call, and is started by scheduling or manual mode. The performance calculation module can obtain effective performance index items and calculated positive rule templates through the rule engine, perform positive sales performance statistics on order data, and generate performance based on positive sales performance statistics and negative sales performance statistics index.

3.   績效回溯扣除模組:係接受定時觸發及維運模組呼叫,以排程或手動方式啟動。績效回溯扣除模組可透過規則引擎取得有效的績效指標項目及回溯型負項規則樣板,針對訂單資料進行負項銷售績效統計,並且可依據樣板類型,進行不同註銷型態的回溯扣除規則處理,再將結果輸出。3. Performance retroactive deduction module: It accepts the time-triggered and maintenance operation module call, which is activated by scheduling or manual mode. The performance retroactive deduction module can obtain effective performance index items and retroactive negative rule templates through the rule engine, perform negative sales performance statistics based on order data, and can process retroactive deduction rules for different cancellation types according to the template type. Then output the result.

4.   規則引擎:係接受績效運算模組或績效回溯扣除模組呼叫啟動,取得各項銷售績效指標,以及其所對應的績效規則,而後依據規則參數,通路設定、產品設定及服務設定,判斷並處理績效指標項目及規則間的查詢、引用判斷及規則取代並後輸出結果。4. Rule engine: It accepts the call of the performance calculation module or the performance retroactive deduction module to start, obtain various sales performance indicators and their corresponding performance rules, and then judge based on the rule parameters, channel settings, product settings and service settings. And deal with the performance index items and rules of the query, reference judgment and rules to replace and output the results.

5.   權重運算模組:係接受定時觸發及維運模組呼叫,以排程或手動方式啟動,取用績效運算結果,以例如每日或每月的頻率對績效指標進行排名,並利用層級分析法運算出權重比率以根據權重結果決定資料訂單中的產品組合間的重要性。5. Weight calculation module: It accepts regular triggering and maintenance operation module calls, and it is started by scheduling or manual mode. It takes the results of performance calculation, ranks the performance indicators at a daily or monthly frequency, for example, and uses the hierarchy The analysis method calculates the weight ratio to determine the importance of the product portfolio in the data order according to the weight result.

本發明可包含一個管理模組,以輔助本發明產品銷售績效統計系統的施行的績效指標項目及規則管理模組:提供定義、儲存、管理與載入績效指標項目、計算型正項規則的樣板及回溯型負項規則的樣板之功能。同一個績效指標項目能對應一至多組正項規則及零至多組負項規則。同一個規則能夠過參考通路設定、產品設定及服務設定來進行規則參數指定,以適用多元銷售通路以及複雜的產品及服務組合。此外,當績效指標項目需要增減或是上下架,或是樣版規則改變時,可以動態調整設定參數並載入新的設定值。The present invention may include a management module to assist the performance index project and rule management module of the implementation of the product sales performance statistical system of the present invention: provide a template for defining, storing, managing, and loading performance index projects and calculating positive rules And the model function of retroactive negative rules. The same performance indicator item can correspond to one or more sets of positive rules and zero or more sets of negative rules. The same rule can be specified by referring to channel setting, product setting and service setting to apply multiple sales channels and complex product and service combinations. In addition, when the performance index item needs to be increased or decreased, or shelved, or the sample rule changes, you can dynamically adjust the setting parameters and load new settings.

為讓本發明的上述特徵和優點能更明顯易懂,下文特舉實施例,並配合所附圖式作詳細說明如下。In order to make the above-mentioned features and advantages of the present invention more obvious and understandable, the embodiments are specifically described below in conjunction with the accompanying drawings for detailed description as follows.

為了使本發明的目的、技術方案及優點更加清楚,茲將本發明配合附圖及實施例詳細說明如下,其中所用之圖式與實施例僅用以解釋本發明,但並不用於限定本發明。In order to make the purpose, technical solutions and advantages of the present invention clearer, the present invention is described in detail below with the accompanying drawings and embodiments. The drawings and embodiments used are only used to explain the present invention, but not to limit the present invention .

請參閱圖1,圖1為本發明之銷售績效統計系統300及其外部之資料庫200和訂單受理系統群100的示意圖,其中訂單受理系統群100每日進行產品銷售行為,所產生訂單資訊存放於資料庫200。Please refer to FIG. 1. FIG. 1 is a schematic diagram of the sales performance statistics system 300 and its external database 200 and order acceptance system group 100 of the present invention, in which the order acceptance system group 100 conducts product sales every day, and the generated order information is stored. In the database 200.

銷售績效統計系統300300可包括處理器10以及儲存媒體30。儲存媒體30儲存多個模組。處理器10耦接儲存媒體30,並且存取及執行儲存媒體30內的模組。The sales performance statistics system 300300 may include the processor 10 and the storage medium 30. The storage medium 30 stores multiple modules. The processor 10 is coupled to the storage medium 30, and accesses and executes the modules in the storage medium 30.

處理器10可例如是中央處理單元(central processing unit,CPU),或是其他可程式化之一般用途或特殊用途的微處理器(microprocessor)、數位信號處理器(digital signal processor,DSP)、可程式化控制器、特殊應用積體電路(application specific integrated circuit,ASIC)或其他類似元件或上述元件的組合,本發明不限於此。The processor 10 may be, for example, a central processing unit (CPU), or other programmable general-purpose or special-purpose microprocessor (microprocessor), digital signal processor (DSP), or A programmable controller, an application specific integrated circuit (ASIC) or other similar components or a combination of the above components, the invention is not limited thereto.

儲存媒體30可例如是任何型態的固定式或可移動式的隨機存取記憶體(random access memory,RAM)、唯讀記憶體(read-only memory,ROM)、快閃記憶體(flash memory)、硬碟(hard disk drive,HDD)、固態硬碟(solid state drive,SSD)或類似元件或上述元件的組合,本發明不限於此。儲存媒體30所儲存的多個模組可包括定時觸發及維運模組310、績效運算模組320、績效回溯扣除模組330、績效指標項目及規則管理模組340、規則引擎350以及權重運算模組360,以下將描述該些模組之功能。The storage medium 30 can be, for example, any type of fixed or removable random access memory (RAM), read-only memory (ROM), flash memory (flash memory) ), hard disk drive (HDD), solid state drive (SSD) or similar components or a combination of the above components, the invention is not limited thereto. The plurality of modules stored in the storage medium 30 may include a timing trigger and maintenance module 310, a performance calculation module 320, a performance retroactive deduction module 330, a performance index item and rule management module 340, a rule engine 350, and weight calculation Module 360, the function of these modules will be described below.

1.    定時觸發及維運模組310,提供相關設定並每日於特定時間點定時觸發績效運算模組、績效回溯扣除模組以及權重運算模組,另提供維運介面,可供人工指定相關參數,依需求獨立執行前述任一模組。1. Timed triggering and maintenance module 310, which provides related settings and triggers performance calculation module, performance retroactive deduction module and weight calculation module at specific time points every day. It also provides maintenance interface for manual designation of related The parameters can independently execute any of the aforementioned modules as required.

2.    績效運算模組320,經排程以定時觸發啟用,或由手動觸發啟動(例如:透過維運模組310呼叫啟動)。可取用資料庫200中的訂單資料,並透過規則引擎350取得規則,所述規則可包括生效中的績效指標項目及其計算型正項規則樣板。若為排程觸發啟動,則針對前一日訂單資料進行正向績效數值統計,若為手動觸發啟動,則可指定對特定日期的訂單資料進行正向績效數值統計,統計結果可輸出至資料庫200。績效運算模組320還可根據正項銷售績效數值統計和負項銷售績效數值統計產生績效指標。2. The performance calculation module 320 is scheduled to be activated with a regular trigger, or manually triggered (for example: call activation through the maintenance module 310). The order data in the database 200 can be accessed, and the rules can be obtained through the rules engine 350, and the rules can include the performance index items in effect and their calculated positive rule templates. If it is a schedule trigger start, the forward performance value statistics will be made for the previous day's order data. If it is a manual trigger start, you can specify the forward performance value statistics for the specific date order data, and the statistical results can be output to the database 200. The performance calculation module 320 may also generate performance indicators according to the positive sales performance numerical statistics and the negative sales performance numerical statistics.

3.    績效回溯扣除模組330,經排程以定時觸發啟用,或由手動觸發啟動(例如:透過維運模組310呼叫啟動)。可取用資料庫200中的訂單資料,並透過規則引擎350取得規則,所述規則可包括生效中的績效指標項目及其回溯型負項規則樣板。若為排程觸發啟動,則針對前一日訂單資料進行負向績效數值統計,若為手動觸發啟動,則可指定對特定日期訂單資料進行負向績效數值統計,統計結果可輸出至資料庫200。3. The performance backtracking deduction module 330 is scheduled to be activated with a regular trigger or manually triggered to activate (for example: call activation through the maintenance operation module 310). The order data in the database 200 can be accessed, and the rules can be obtained through the rules engine 350. The rules can include the performance indicator items in effect and their retroactive negative rule template. If it is a scheduled trigger start, the negative performance value statistics will be made for the previous day's order data. If it is a manual trigger start, you can specify negative performance value statistics for the specific date order data, and the statistical results can be output to the database 200 .

4.    績效指標項目及規則管理模組340,負責定義、儲存、管理及載入績效指標項目及規則。同一個績效指標項目,可依照其不同通路的特性,指定不同規則,以下表一作為績效指標項目及其規則設定範例說明: 表一 績效 代碼 樣板 代碼 通路 屬性 規則 型態 規則   權限 引用 績效01 樣板01 直營 計算型正項 規則01 公有   績效01 樣板02 直營 回溯型負項 規則02 公有   績效01 樣板03 加盟 計算型正項 規則03 私有   績效01 樣板04 網路 計算型正項   私有 規則01 績效02 樣板05 直營 回溯型負項 規則05 私有   4. The performance index project and rules management module 340 is responsible for defining, storing, managing, and loading performance index projects and rules. The same performance indicator project can be assigned different rules according to the characteristics of its different channels. The following table 1 is used as an example of the performance indicator project and its rule setting: Table 1 Performance code Boilerplate code Path attributes Regular pattern rule Authority Quote Performance 01 Sample 01 Direct sales Computational positive term Rule 01 Public Performance 01 Sample 02 Direct sales Retrospective negative Rule 02 Public Performance 01 Sample 03 Join Computational positive term Rule 03 private Performance 01 Sample 04 network Computational positive term private Rule 01 Performance 02 Sample 05 Direct sales Retrospective negative Rule 05 private

管理單位可以業務目標及需求制訂多項績效指標項目,每項績效指標項目會有一專屬績效代碼,而每項績效指標項目可依通路屬性不同,如直營門市、加盟門市及網路門市產製的訂單規則不同。每項績效指標項目可參考通路設定3501,各自對應專屬樣板。樣板可分為計算型正項及回溯型負項兩種不同型態,分別對應其專屬規則。規則中尚可指定多項運算子及對應運算元使用規則參數3504,產品設定3502及服務設定3503進行對應設定,用以進一步於規則中定義不同產品及服務。此外,樣板間規則還可設定權限為公有或私有。公有的樣板可相互引用,例如績效01中的樣板04,其與績效01中的樣板01中的訂單產製規則相同,而產品或服務屬性不同,此時即可透過樣板引用,後續再使用規則參數3504,產品設定3502及服務設定3503進行對應設定即可。如此,可提高樣板的重複使用率,大大提升使用彈性及重用性。The management unit can formulate multiple performance index items according to business goals and needs. Each performance index item will have a unique performance code, and each performance index item may be different according to the channel attributes, such as direct sales, franchised stores, and online stores. Order rules are different. Each performance indicator item can refer to the channel setting 3501, each corresponding to its own unique model. The model can be divided into two different types of calculation-type positive terms and retrospective-type negative terms, corresponding to their own exclusive rules. The rules can also specify multiple operators and corresponding operands using rule parameters 3504, product settings 3502 and service settings 3503 for corresponding settings to further define different products and services in the rules. In addition, the model room rules can also set the authority to be public or private. Public templates can be referenced to each other. For example, the model 04 in performance 01 has the same order production rules as the model 01 in performance 01, but the product or service attributes are different. In this case, you can refer to the template and use the rules later Parameter 3504, product setting 3502 and service setting 3503 can be set accordingly. In this way, the reuse rate of the model can be improved, greatly improving the flexibility and reusability of the use.

5.    規則引擎350,係接受績效運算模組320或績效回溯扣除模組330呼叫啟動,可取得由績效指標項目及規則管理模組340中所定義的生效中的各項績效指標項目,以及其所對應的規則。規則引擎350可儲存或取得規則參數3504,通路設定3501、產品設定3502及服務設定3503,而後依據規則參數3504,通路設定3501、產品設定3502及服務設定3503,斷並處理規則間的引用及參數取代後輸出結果。例如比對條件為Ki,運算子Oi、運算元為Vi,可指定Ki以訂單日期代入、Oi以=符號帶入、Vi以指定日期代入,則將可以使用相同樣板規則,於不同日期執行時,自動計算訂單日期為指定日期的規則。5. The rule engine 350 accepts the call of the performance calculation module 320 or the performance retroactive deduction module 330 to start, and can obtain the various performance index items in effect defined by the performance index items and the rule management module 340, and their The corresponding rule. The rule engine 350 can store or obtain rule parameters 3504, channel settings 3501, product settings 3502, and service settings 3503, and then according to the rule parameters 3504, channel settings 3501, product settings 3502, and service settings 3503, break and process references and parameters between rules Output the result after replacement. For example, the comparison condition is Ki, the operator Oi, and the operand are Vi. You can specify that Ki is substituted with the order date, Oi is imported with the = symbol, and Vi is substituted with the specified date, then the same board rules can be used when executed on different dates. , The rule that automatically calculates the order date as the specified date.

6.    權重運算模組360,經排程以定時觸發啟用,或由手動觸發啟動(例如:維運模組310呼叫啟動)。可取用資料庫200中的訂單資料,運用層級分析法,根據各項銷售指標的目標值及實績值計算出達成率與重要性,而後運算出權重。6. The weight calculation module 360 is scheduled to be activated with a regular trigger, or manually triggered to activate (for example: maintenance operation module 310 call activation). The order data in the database 200 can be used, and the hierarchical analysis method is used to calculate the achievement rate and importance according to the target value and actual value of each sales indicator, and then calculate the weight.

請參閱圖2,圖2為本發明之銷售績效統計方法的流程圖,圖2的方法可由如圖1所示的銷售績效統計系統300實施。首先,在步驟S201,可由管理或行銷專才制定產品組合績效指標,此階段定義的指標由於包含了制定者的主觀性,可能並未制訂出可產生最大效益的產品最佳組合。接著在步驟S202,如前所述透過本發明的機制,考量通路及產品特性定義績效項目的正項規則的樣板,例如可制定網路吃到飽績效指標,包含一項吃到飽資費產品及一項數據服務。接著,在步驟S203,可再考量是否每項商品特性都允許銷退。若有允許銷退的產品或服務,可在步驟S204再追加定義績效項目的負項規則的樣板,負項規則亦允許有不同通路、產品及服務的組合性,並不與正項績效規則綁定。例如,網路吃到飽績效指標,只要吃到飽資費產品及一項數據服務於受理後N天內任一項銷退則此績效應將扣除,N值可視管理決策不同動態調整。接著,在步驟S205,定義排程處理時間。而後,在步驟S206,銷售績效統計系統300將自動化產製出各項績效指標及權重結果。更具體來說,銷售績效統計系統300可觸發績效運算模組330根據規則對統計日訂單資料進行正項銷售績效數值統計,並且觸發績效回溯扣除模組330根據規則對統計日訂單資料進行負項銷售績效數值統計。接著,績效運算模組330可根據正項銷售績效數值統計和負項銷售績效數值統計產生績效指標。權重運算模組360可對績效指標進行排名及轉換,並運算出權重結果,藉以根據權重結果決定統計日訂單資料中的產品組合間的相對重要性。在步驟S207,銷售績效統計系統300將自動判斷是否成功產生權重結果。若失敗,則在步驟S208,銷售績效統計系統300將發出告警,後續可由人工介入手動補執行,且其回溯扣除機制有訂單關聯判讀功能,可確保於任何時間執行任何日期的回溯扣除均不影響資料正確性。若成功產生權重結果,則在步驟S209,銷售績效統計系統300可基於預設的演算法而自動地(或由管理人員手動地)根據產品組合權重決定是否調整產品組合。例如,管理人員可參考每日全通路全業務產品指標的銷售情形,在步驟S210,進行產品及人員成效評核。另一方面,本發明的權重功能,將得以反饋給管理者不同面向的產品包裝建議,管理者得以客觀的方式重新修正產品績效指標301,以發展出能創造更大效益的產品組合。Please refer to FIG. 2, which is a flowchart of the sales performance statistical method of the present invention. The method of FIG. 2 may be implemented by the sales performance statistical system 300 shown in FIG. 1. First, in step S201, management or marketing professionals can formulate product portfolio performance indicators. Since the indicators defined at this stage include the subjectivity of the formulator, it may not be possible to formulate the best product combination that can produce the greatest benefit. Then in step S202, as described above, through the mechanism of the present invention, the model of the positive rules for defining performance items is considered by considering the channel and product characteristics, for example, it is possible to formulate an online food-satisfaction performance index, including A data service. Next, in step S203, it can be considered again whether each product characteristic permits sales refund. If there are products or services that are allowed to be returned, you can add a model for defining negative rules for performance items in step S204. Negative rules also allow the combination of different channels, products, and services, and are not tied to positive performance rules. set. For example, in the online food-satisfaction performance indicator, as long as food-satisfied products and a data service are sold or returned within N days after acceptance, this performance should be deducted, and the N value can be dynamically adjusted according to different management decisions. Next, in step S205, a schedule processing time is defined. Then, in step S206, the sales performance statistical system 300 will automatically produce various performance indicators and weighting results. More specifically, the sales performance statistics system 300 can trigger the performance calculation module 330 to perform positive sales performance value statistics on the statistical day order data according to the rules, and trigger the performance retroactive deduction module 330 to perform negative items on the statistical day order data according to the rules Sales performance numerical statistics. Next, the performance calculation module 330 may generate performance indicators according to the positive sales performance numerical statistics and the negative sales performance numerical statistics. The weight calculation module 360 can rank and convert the performance indicators, and calculate the weight result, so as to determine the relative importance of the product portfolios in the statistical day order data according to the weight result. In step S207, the sales performance statistical system 300 will automatically determine whether the weighting result is successfully generated. If it fails, in step S208, the sales performance statistics system 300 will issue an alarm, which can be manually supplemented by manual intervention, and its retroactive deduction mechanism has an order-related interpretation function, which can ensure that any date of retroactive deduction is not affected at any time. Information accuracy. If the weighting result is successfully generated, in step S209, the sales performance statistical system 300 may automatically (or manually by a manager) decide whether to adjust the product mix based on the preset weight of the product mix based on a preset algorithm. For example, the management personnel may refer to the daily sales situation of all-channel all-business product indicators, and in step S210, perform product and personnel effectiveness evaluation. On the other hand, the weighting function of the present invention will be able to feedback to managers on product packaging suggestions for different aspects, and managers can re-modify product performance indicators 301 in an objective way to develop product portfolios that can create greater benefits.

如圖3所示,圖3為本發明之具產品組合權重建議之銷售績效統計系統300的績效運算模組320運行時的流程圖。As shown in FIG. 3, FIG. 3 is a flowchart of the operation of the performance calculation module 320 of the sales performance statistics system 300 with product portfolio weight suggestions according to the present invention.

績效運算模組320啟動後,在步驟S301,先取得生效的績效項目。在步驟S302,判斷資料庫200中的統計日訂單資料是否存在,若否則在步驟S303將中斷並發出告警。若是則在步驟S304接著判斷正項銷售績效數值統計是否已執行。若未執行,則在步驟S306將透過規則引擎350逐項取得績效項目的計算型正項規則。而後,在步驟S307,取用資料庫200中的統計日訂單資料,進行正項績效統計並產製訂單明細,其中訂單明細包含的特徵資訊可包括績效指標代碼、規則代碼、日期、通路、門市代碼、員工代碼或訂單編號。接著,在步驟S308,根據訂單明細進行銷售員的正項銷售績效數值統計,其中正項銷售績效數值統計包含的特徵資訊包括績效指標代碼、規則代碼、日期、通路、門市代碼、員工代碼或實績值。最後,在步驟S309,輸出正項銷售績效數值統計的結果至資料庫200。若正項銷售績效數值統計是否已執行,則會先在步驟S305刪除已執行正項銷售績效數值統計後,再進行正項績效統計並產製訂單明細。After the performance calculation module 320 is started, in step S301, the effective performance item is obtained first. In step S302, it is determined whether the statistical daily order data in the database 200 exists, otherwise, in step S303, it will be interrupted and an alarm will be issued. If yes, then in step S304, it is judged whether the statistics of the positive sales performance have been performed. If not executed, then in step S306, the calculation-type positive rules of the performance item will be obtained item by item through the rule engine 350. Then, in step S307, the statistical daily order data in the database 200 is used to perform positive item performance statistics and produce the order details. The characteristic information contained in the order details may include performance indicator codes, rule codes, dates, channels, and stores Code, employee code or order number. Next, in step S308, the salesperson's positive sales performance value statistics are performed according to the order details, wherein the characteristic information included in the positive sales performance value statistics includes the performance indicator code, rule code, date, channel, store code, employee code or actual performance value. Finally, in step S309, the result of positive sales performance numerical statistics is output to the database 200. If the positive item sales performance value statistics have been executed, it will first delete the executed positive item sales performance value statistics in step S305, and then perform the positive item performance statistics and produce the order details.

如圖4示,圖4為本發明之績效回溯扣除模組330運行時的流程圖。As shown in FIG. 4, FIG. 4 is a flowchart of the performance retroactive deduction module 330 of the present invention during operation.

績效回溯扣除模組330啟動後,在步驟S401,先取得生效的績效項目。在步驟S402,判斷資料庫200中的統計日訂單資料是否存在,若否則在步驟S403將中斷並發出告警。若是則在步驟S404接著判斷負項銷售績效數值統計是否已執行,若未執行,在步驟S406將透過規則引擎350逐項取得績效項目的回溯型負項規則。而後,在步驟S407,取用資料庫200中的統計日訂單資料,進行負項績效統計並產製訂單明細,其中訂單明細包含的特徵資訊可包括績效指標代碼、規則代碼、日期、通路、門市代碼、員工代碼或訂單編號。而後,在步驟S408,判斷統計日訂單資料中的訂單是否曾被列入正項績效,若否,則在步驟S410可直接輸出負項銷售績效數值統計的結果,若是,則在步驟S409需再判斷統計日訂單資料中對應該正項績效的明細是否已註記銷退,若是,則不再重複註記銷退,直接在步驟S410輸出負項銷售績效數值統計的結果,若否,則在步驟S411於對應正項績效的明細註記銷退,以避免未來若手動重新執行時重複扣除。接著再在步驟S412根據訂單明細進行負項銷售績效數值統計,藉以產生一筆負項績效數值,最後再在步驟S410輸出負項銷售績效數值統計的結果336。透過上述機制,使得本績效回溯扣除模組330得以依維運需求在任何時間點手動重作,均保持統計資料的正確性。After the performance retroactive deduction module 330 is started, in step S401, the effective performance item is obtained first. In step S402, it is determined whether the statistical daily order data in the database 200 exists, otherwise, in step S403, it will be interrupted and an alarm will be issued. If yes, then in step S404, it is determined whether the negative sales performance value statistics have been executed. If not, in step S406, the retrospective negative rule of the performance item will be obtained item by item through the rule engine 350. Then, in step S407, the statistical daily order data in the database 200 is taken to perform negative performance statistics and produce the order details, wherein the feature information contained in the order details may include performance indicator codes, rule codes, dates, channels, and stores Code, employee code or order number. Then, in step S408, it is determined whether the order in the statistical day order data has been included in the positive item performance. If not, in step S410, the result of the negative item sales performance value statistics can be directly output. If it is, then in step S409, another order is required. Determine whether the details corresponding to the positive performance in the order data on the statistical day have been marked out and refunded. If it is, the rebate will not be repeated, and the results of the negative sales performance statistics will be output directly in step S410. If not, then in step S411 Write down the details corresponding to the performance of the positive item to avoid repeated deductions in the future if it is manually re-executed. Then, in step S412, the negative sales performance value statistics are performed according to the order details, thereby generating a negative performance value, and finally, in step S410, the negative sales performance value statistical result 336 is output. Through the above mechanism, the performance retroactive deduction module 330 can be manually reworked at any time according to the maintenance requirements, and the accuracy of the statistical data is maintained.

上述績效運算模組320及績效回溯扣除模組330處理完畢後,輸出結果包含將正項績效訂單明細、正項績效數值、負項績效訂單明細、扣除正項績效數值。其中輸出結果包含的特徵資訊可包括績效指標代碼、規則代碼、日期、通路、門市代碼、員工代碼、實績值、訂單編號或關聯訂單編號。除了有助於後續可進一步總結實績值與目標值進行比對外,亦利於追蹤訂單相互影響關係,由於包含了規則代碼,更有利於進一步從中發掘使用者消費習慣及行為。After the performance calculation module 320 and the performance retroactive deduction module 330 are processed, the output result includes the details of the positive performance order, the positive performance value, the negative performance order details, and the deduction of the positive performance value. The characteristic information contained in the output result may include performance indicator code, rule code, date, channel, store code, employee code, actual value, order number or associated order number. In addition to helping to further summarize the actual performance value and the target value for comparison, it is also helpful to track the relationship between orders. Since the rule code is included, it is more conducive to further explore user consumption habits and behaviors.

如圖5所示,圖5為本發明之規則引擎350運行時的流程圖。As shown in FIG. 5, FIG. 5 is a flowchart of the rule engine 350 of the present invention when it runs.

規則引擎350啟動後,在步驟S501,先取得生效的績效項目。接著,在步驟S502,逐項取得對應的績效指標項目及績效樣版規則,其中績效樣版規則所關聯的特徵包含績效代碼、樣板代碼、通路屬性、規則型態、規則、權限或引用。在步驟S503,判斷該規則是否引用自其他規則,若是,則在步驟S504取得所引用的其他規則以作為該規則,若否,則使用該規則。接著,在步驟S505,根據規則內容取得對應的規則參數。在步驟S506,根據規則參數定義查詢通路、業務、產品或服務設定。在步驟S507,對該規則進行規則重組。舉例來說,可在藉由規則參數查詢通路、業務、產品或服務設後以新的參數取代規則參數。在步驟S508,輸出該規則。After the rule engine 350 is started, in step S501, the effective performance item is obtained first. Next, in step S502, corresponding performance index items and performance sample rules are obtained item by item, wherein the characteristics associated with the performance sample rules include performance codes, model codes, channel attributes, rule types, rules, permissions, or references. In step S503, it is determined whether the rule is referenced from other rules. If it is, then the referenced other rule is obtained as the rule in step S504. If not, the rule is used. Next, in step S505, corresponding rule parameters are obtained according to the rule content. In step S506, query path, business, product or service settings are defined according to the rule parameters. In step S507, rule reorganization is performed on the rule. For example, the rule parameters can be replaced with new parameters after querying the channel, business, product or service settings by rule parameters. In step S508, the rule is output.

如圖6所示,圖6為本發明之權重運算模組360運行時的流程圖。首先,在步驟S601,取得績效運算模組320及績效回溯扣除模組330處理完畢後的績效指標。在步驟S602,計算各項績效指標的達成率並轉換該達成率為重要性。例如,以績效指標01~05為例,請參考表二:               A 目標值:通常由管理階層定義各績效預期達成數               B 實際值:由本系統統計得出之績效結果               C 達成率:公式為 實際值/目標值 以百分率表示。               D 重要性:由達成率低到高排序 1~n。1表達成率最低,往後遞加。 表二 目標值(A) 實績值(B) C達成率 (B/A)% D 營運單位預期達成數 營運單位達成數 實績值/目標值 重要性 績效01 3600 3000 83.33 3 績效02 1200 1000 80 2 績效03 140 200 142.86* 5 績效04 4.5 5 111.11 4 績效05 420 300 71.43* 1 並在步驟S603將其重要性採兩兩績效比對之層級分析法(表三)轉為評估尺度。 表三 評估尺度 定義 說明 1 同等重要 兩因素的重要性一樣 3 稍微重要 根據經驗與判斷,稍微傾向喜好某因素 5 頗為重要 根據經驗與判斷,強烈傾向喜好某因素 7 極為重要 實際上顯示某一因素極為重要 9 絕對重要 有充分證據顯示某一因素絕對的重要 2、4、6、8 相鄰尺度的中間值 相鄰尺度的折衷值 As shown in FIG. 6, FIG. 6 is a flowchart of the weight calculation module 360 of the present invention during operation. First, in step S601, the performance index after the performance calculation module 320 and the performance retroactive deduction module 330 are processed is obtained. In step S602, the achievement rate of each performance index is calculated and converted to importance. For example, taking the performance indicators 01~05 as an example, please refer to Table 2: A Target value: Usually the management level defines the expected number of achievements of each performance B Actual value: Performance result obtained by the system statistics C Achievement rate: The formula is the actual value /The target value is expressed as a percentage. D Importance: Sort 1~n from low to high achievement rate. 1 The expression rate is the lowest, and it will increase gradually. Table II Target value (A) Actual value (B) C achievement rate (B/A)% D Operating units expected to achieve Number of operating units Actual value/target value importance Performance 01 3600 3000 83.33 3 Performance 02 1200 1000 80 2 Performance 03 140 200 142.86* 5 Performance 04 4.5 5 111.11 4 Performance 05 420 300 71.43* 1 And in step S603, the importance of the hierarchical analysis method (Table 3) is compared to the evaluation scale. Table 3 Assessment scale definition Explanation 1 Equally important The importance of both factors is the same 3 Slightly important Based on experience and judgment, a slight preference for a factor 5 Quite important Based on experience and judgment, a strong preference for a factor 7 Extremely important Actually shows that a certain factor is extremely important 9 Absolutely important There is sufficient evidence that a certain factor is absolutely important 2, 4, 6, 8 Median of adjacent scales Compromise value of adjacent scales

以績效01與績效02比較,重要性差距為1(3-2),將其尺度轉換為3(表四:註一);如為績效01與績效03比較,其重要性差距為-2(3-5),轉換下表為1/5(表四:註二)。 表四     績效01 績效02 績效03 績效04 績效05 E:幾何平均數:項次相乘,開”項次”次方;以(a)列為例: (A1*A2*…AN)開N次方 F:權重: 各列幾合平均數/平均數加數 E/SUM(E) % (a) 績效01 1 3 1/5 5 7 1.838416287 21.07 (b) 績效02 1/2 1 1/4 1/3 3 0.659753955 7.56 (c) 績效03 5 9 1 3 7 3.936283427 45.12 (d) 績效04 3 5 1/3 1 7 2.036168005 23.34 (e) 績效05 1/5 1/3 1/7 1/9 1 0.254046747 2.91 總計             8.269462   Comparing performance 01 and performance 02, the importance gap is 1 (3-2), and the scale is converted to 3 (Table 4: Note 1); if comparing performance 01 and performance 03, the importance gap is -2 ( 3-5), convert the following table to 1/5 (Table 4: Note 2). Table 4 Performance 01 Performance 02 Performance 03 Performance 04 Performance 05 E: geometric mean: multiply the items, open the "item"power; take (a) as an example: (A1*A2*…AN) open the Nth power F: Weight: the average number of each column/average addend E/SUM(E)% (a) Performance 01 1 3 1/5 5 7 1.838416287 21.07 (b) Performance 02 1/2 1 1/4 1/3 3 0.659753955 7.56 (c) Performance 03 5 9 1 3 7 3.936283427 45.12 (d) Performance 04 3 5 1/3 1 7 2.036168005 23.34 (e) Performance 05 1/5 1/3 1/7 1/9 1 0.254046747 2.91 total 8.269462

系統運算完所有績效之比較後,在步驟S604,針對轉換後的評估尺度做幾何平均數之運算,計算公式為

Figure 02_image001
After the system has calculated all the performance comparisons, in step S604, the geometric mean is calculated for the converted evaluation scale, and the calculation formula is
Figure 02_image001

在步驟S605,根據該幾何平均數計算權重結果。具體來說,以表四之(a)列計算為下(1*3*1/5*5*7)開5次方得出表四之E欄結果,依序計算完所有績效之幾何平均值後,將之總和,並運算出各績效之比率得出權重各E欄除以sum(E欄),得出F欄。In step S605, the weight result is calculated according to the geometric mean. Specifically, calculate the result of column E of Table 4 as the following (1*3*1/5*5*7) to the power of column E in Table 4 and calculate the geometric average of all performance in sequence After the value, sum the total and calculate the ratio of each performance to get the weight of each E column divided by sum (column E) to get column F.

系統每日或每月依各項績效項目之績效值,經由上述運算得出對應權重,即可提供企業管理階層參考以決定多個產品組合間的相對重要性,得以重新嘗試調整產品組合,例如將數項權重高的產品重新包裝成一個新的產品組合包,或是將數項權重高的產品搭配少量權重低的產品包裝成一個新的產品組合包,以客觀的方式重新建立產品組合以刺激銷售。The system obtains the corresponding weights based on the performance values of various performance items on a daily or monthly basis through the above calculations, which can provide corporate management level reference to determine the relative importance of multiple product portfolios, and can retry to adjust the product portfolio, for example Repackage several high-weight products into a new product combination package, or combine several high-weight products with a small amount of low-weight products into a new product combination package, and re-establish the product combination in an objective way. Stimulate sales.

特點及功效Features and effects

本發明所提供之一種具產品組合權重建議之銷售績效統計系統及方法,與其他習用技術相互比較時,更具有下列之優點:The sales performance statistical system and method provided by the present invention with product portfolio weight suggestions has the following advantages when compared with other conventional technologies:

1.    本發明可依照組織目標自行定義產品組合績效指標項目,並對應多項正項績效及負項回溯扣除規則,同一項績效指標可根據不同通路特性及業務型態,針對通路、業務、產品及服務等屬性進行不對應規則設定,適用於複雜的產品及服務組合。1. The invention can define product portfolio performance index items according to organizational goals, and correspond to multiple positive performance and negative retrospective deduction rules. The same performance index can be based on different channel characteristics and business types, targeting channels, business, products and Attributes such as services are set without corresponding rules and are applicable to complex product and service combinations.

2.    本發明將通路、產品及服務等屬性自規則樣板中抽離,且樣板間規則還可設定權限為公有或私有,公有的樣板可相互引用管理方便且擴充性佳,若需異動,可動態調整設定參數並載入新的設定值即可。2. The present invention separates attributes such as channels, products and services from the rule template, and the rules between the templates can also be set to be public or private. The public templates can be referenced to each other for convenient management and good scalability. Dynamically adjust the setting parameters and load new setting values.

3.    本發明維運上各個模組可獨立執行互不影響,以自動化方式進行績效運算,亦可手動指定日期重新計算,系統會刪除指定日期資料後依據績效項目規則對應關係後重新計算,並考量回溯扣除規則避免資料重複扣除,維運及管理簡易。3. Each module in the maintenance of the present invention can be independently executed without affecting each other, and can perform performance calculations in an automated manner. It can also be recalculated manually by specifying the date. The system will delete the specified date data and recalculate according to the corresponding relationship of the performance item rules Considering the retrospective deduction rules to avoid repeated deduction of data, easy maintenance and management.

4.    本發明之統計結果除了門市人員及訂單等一般資訊外,由於包含相關規則關聯,因此除了能提供其他系統如報表系統、薪資系統及績效系統等基礎關鍵資料,以進一步進行目標值比對、權重加乘或獎懲制度等運用,落實績效追蹤、改善及管理之外,也能更精準掌握消費者的消費行為,更可作為通路拓點前的適當性評估。4. In addition to general information such as store personnel and orders, the statistical results of the present invention include related rules and associations, so in addition to providing other systems such as reporting systems, salary systems and performance systems, basic key data for further comparison of target values , Weight multiplication or reward and punishment system, etc., in addition to the implementation of performance tracking, improvement and management, it can also more accurately grasp the consumer's consumption behavior, and can also be used as an appropriate assessment before the expansion of the channel.

5.    本發明運用層級分析法,能根據績效結果進行運算,並給予各項績效指標不同權重,提供決定多個產品組合間的相對重要性,可協助企業管理單位能客觀地制訂績效指標,將焦點集中在影響最大的作業活動並從中構思新產品的組合以創造出更大價值。5. The present invention uses a hierarchical analysis method, which can perform calculations based on performance results, and give different weights to various performance indicators, providing the determination of the relative importance of multiple product portfolios, which can assist enterprise management units to objectively formulate performance indicators, will The focus is on the most influential work activities and from which new product combinations are conceived to create greater value.

基於上述,本發明係揭露一種具產品組合權重建議之銷售績效統計系統及方法,特別係指可適用於多元銷售通路、以及複雜的產品及服務組合等不同特性,根據訂單銷售資料及自訂的正負項產品組合不對應的銷售績效指標,每日計算門市人員達成績效數值,以細顆粒度的方式進行成效追蹤,更透過層級分析法,自動化產生產品組合權重建議的系統與方法,可反饋不同面向的產品包裝建議,避免一般制定銷售績效指標時因主觀認定而造成的涵蓋度缺失,管理者將得以客觀的方式重新修正產品及銷售指標,發展出能創造更大效益的產品組合以因應市場需求。Based on the above, the present invention discloses a sales performance statistical system and method with product portfolio weight recommendations, in particular, it can be applied to multiple sales channels, and complex products and service portfolios with different characteristics, according to order sales data and customized The sales performance indicators that do not correspond to the positive and negative product portfolios, calculate the performance values of the store personnel daily, track the effectiveness in a fine-grained manner, and also use the hierarchical analysis method to automatically generate the product portfolio weight recommendation system and method, which can feedback different Oriented product packaging recommendations to avoid the lack of coverage caused by subjective identification when formulating sales performance indicators, managers will be able to re-modify products and sales indicators in an objective way, and develop product portfolios that can create greater benefits to meet the market demand.

上列詳細說明係針對本發明之一可行實施例之具體說明,惟該實施例並非用以限制本發明之專利範圍,凡未脫離本發明技藝精神所為之等效實施或變更,均應包含於本案之專利範圍中。The above detailed description is a specific description of a feasible embodiment of the present invention, but this embodiment is not intended to limit the patent scope of the present invention, and any equivalent implementation or change without departing from the technical spirit of the present invention should be included in The patent scope of this case.

雖然本發明已以實施例揭露如上,然其並非用以限定本發明,任何所屬技術領域中具有通常知識者,在不脫離本發明的精神和範圍內,當可作些許的更動與潤飾,故本發明的保護範圍當視後附的申請專利範圍所界定者為準。Although the present invention has been disclosed as above with examples, it is not intended to limit the present invention. Any person with ordinary knowledge in the technical field can make some changes and modifications without departing from the spirit and scope of the present invention. The scope of protection of the present invention shall be subject to the scope defined in the appended patent application.

10‧‧‧處理器 30‧‧‧儲存媒體 100‧‧‧訂單受理系統群 200‧‧‧資料庫 300‧‧‧銷售績效統計系統 310‧‧‧定時觸發及維運模組 320‧‧‧績效運算模組 330‧‧‧績效回溯扣除模組 340‧‧‧績效指標項目及規則管理模組 350‧‧‧規則引擎 3501‧‧‧通路設定 3502‧‧‧產品設定 3503‧‧‧服務設定 3504‧‧‧規則參數 360‧‧‧權重運算模組 S201、S202、S203、S204、S205、S206、S207、S208、S209、S210、S301、S302、S303、S304、S305、S306、S307、S308、S309、S401、S402、S403、S404、S405、S406、S407、S408、S409、S410、S411、S412、S501、S502、S503、S504、S505、S506、S507、S508、S601、S602、S603、S604、S605‧‧‧步驟10‧‧‧ processor 30‧‧‧storage media 100‧‧‧ Order acceptance system group 200‧‧‧ Database 300‧‧‧Sales Performance Statistics System 310‧‧‧Timing trigger and maintenance module 320‧‧‧Performance Operation Module 330‧‧‧ Performance retroactive deduction module 340‧‧‧Performance index items and rules management module 350‧‧‧ Rule Engine 3501‧‧‧channel setting 3502‧‧‧Product settings 3503‧‧‧Service setting 3504‧‧‧regular parameters 360‧‧‧ weight calculation module S201, S202, S203, S204, S205, S206, S207, S208, S209, S210, S301, S302, S303, S304, S305, S306, S307, S308, S309, S401, S402, S403, S404, S405, S406, S407, S408, S409, S410, S411, S412, S501, S502, S503, S504, S505, S506, S507, S508, S601, S602, S603, S604, S605

圖1為本發明之銷售績效統計系統及其外部之資料庫和訂單受理系統群的示意圖。 圖2為本發明之銷售績效統計方法的流程圖。 圖3為本發明之績效運算模組運行時的流程圖。 圖4為本發明之績效回溯扣除模組運行時的流程圖。 圖5為本發明之規則引擎運行時的流程圖。 圖6為本發明之權重運算模組運行時的流程圖。FIG. 1 is a schematic diagram of the sales performance statistical system of the present invention and its external database and order acceptance system group. FIG. 2 is a flowchart of the sales performance statistical method of the present invention. FIG. 3 is a flow chart of the performance calculation module of the present invention during operation. FIG. 4 is a flowchart of the performance retroactive deduction module of the present invention. FIG. 5 is a flowchart of the rule engine of the present invention when it runs. FIG. 6 is a flowchart of the operation of the weight calculation module of the present invention.

310‧‧‧定時觸發及維運模組 310‧‧‧Timing trigger and maintenance module

S201、S202、S203、S204、S205、S206、S207、S208、S209、S210‧‧‧步驟 S201, S202, S203, S204, S205, S206, S207, S208, S209, S210

Claims (6)

一種具產品組合權重建議之銷售績效統計系統,包括:一儲存媒體,儲存多個模組;以及一處理器,耦接該儲存媒體,並且存取及執行該些模組,其中該些模組包括:一定時觸發及維運模組,提供相關設定並每日於特定時間點定時觸發績效運算模組、績效回溯扣除模組及權重運算模組,並且提供維運介面以供人工指定獨立執行該績效運算模組、該績效回溯扣除模組及該權重運算模組中的一者;該績效運算模組,經排程觸發或手動觸發以啟動,並且根據規則對特定日期的訂單資料進行正項銷售績效數值統計,並根據該正項銷售績效數值統計和負項銷售績效數值統計產生績效指標;該績效回溯扣除模組,經排程觸發或手動觸發以啟動,並且根據該規則對該特定日期的該訂單資料進行該負項銷售績效數值統計;一績效指標項目及規則管理模組,定義、儲存、管理及載入績效指標項目及該規則;一規則引擎,取得通路設定、產品設定、服務設定及規則參數,並且執行該績效指標項目及該規則的查詢、引用判斷及規則取代;以及該權重運算模組,對該績效指標進行排名及轉換並運算出權 重結果,藉以根據該權重結果決定該資料訂單中的產品組合間的重要性。 A sales performance statistical system with product portfolio weight suggestions includes: a storage medium storing multiple modules; and a processor coupled to the storage medium and accessing and executing the modules, wherein the modules Including: trigger and maintenance module at a certain time, provide related settings and trigger performance calculation module, performance retroactive deduction module and weight calculation module at a specific time point every day, and provide maintenance interface for manual designation and independent execution One of the performance calculation module, the performance retroactive deduction module and the weight calculation module; the performance calculation module is activated by scheduling trigger or manual trigger, and corrects the order data on a specific date according to the rules Item sales performance value statistics, and generate performance indicators based on the positive item sales performance value statistics and negative item sales performance value statistics; the performance retroactive deduction module is triggered by scheduling or manual trigger to start, and according to the rules for the specific The order data of the date is used for the statistics of the negative sales performance; a performance indicator project and rule management module to define, store, manage and load the performance indicator project and the rules; a rules engine to obtain channel settings, product settings, Service setting and rule parameters, and execute the query, reference judgment and rule replacement of the performance index item and the rule; and the weight calculation module to rank and convert the performance index and calculate the weight Repeat the result, so as to determine the importance of the product portfolio in the data order according to the weight result. 一種具產品組合權重建議之銷售績效統計方法,適用於具產品組合權重建議之銷售績效統計系統,其中該銷售績效統計系統包含存取及執行多個模組的處理器,該些模組包含定時觸發及維運模組、績效運算模組、績效回溯扣除模組、績效指標項目及規則管理模組、規則引擎以及權重運算模組,該銷售績效統計方法包含:藉由該定時觸發及維運模組提供相關設定並每日於特定時間點定時觸發該績效運算模組、該績效回溯扣除模組及該權重運算模組,並且提供維運介面以供人工指定獨立執行該績效運算模組、該績效回溯扣除模組及該權重運算模組中的一者;藉由該績效運算模組根據規則對統計日訂單資料進行正項銷售績效數值統計;藉由該績效回溯扣除模組根據該規則對該統計日訂單資料進行負項銷售績效數值統計;藉由該績效運算模組根據該正項銷售績效數值統計和該負項銷售績效數值統計產生績效指標;藉由該績效指標項目及規則管理模組,定義、儲存、管理及載入績效指標項目及該規則;藉由該規則引擎取得通路設定、產品設定、服務設定及規則參數,並且執行該績效指標項目及該規則的查詢、引用判斷及規 則取代並輸出該規則;以及藉由該權重運算模組對該績效指標進行排名及轉換,並運算出權重結果,藉以根據該權重結果決定該統計日訂單資料中的產品組合間的相對重要性。 A sales performance statistical method with product portfolio weight recommendation is applicable to a sales performance statistical system with product portfolio weight recommendation, wherein the sales performance statistical system includes a processor that accesses and executes multiple modules, and the modules include timing Trigger and maintenance module, performance calculation module, performance retroactive deduction module, performance index item and rule management module, rule engine and weight calculation module. The sales performance statistics method includes: by the timing trigger and maintenance The module provides related settings and regularly triggers the performance calculation module, the performance retroactive deduction module and the weight calculation module at a specific time point every day, and provides a maintenance interface for manual designation to independently execute the performance calculation module, One of the performance retrogressive deduction module and the weight calculation module; the performance calculation module performs positive sales performance value statistics on the statistical day order data according to the rules; the performance retroactive deduction module according to the rules Perform negative sales performance statistics on the statistical day order data; use the performance calculation module to generate performance indicators based on the positive sales performance statistics and the negative sales performance statistics; through the performance indicator items and rules management Modules, define, store, manage and load performance index items and the rules; use the rules engine to obtain channel settings, product settings, service settings and rule parameters, and perform query, reference judgment of the performance index items and the rules Compliance Replace and output the rule; and use the weight calculation module to rank and convert the performance index, and calculate the weight result, so as to determine the relative importance of the product portfolio in the order data on the statistical day according to the weight result . 如申請專利範圍第2項所述之具產品組合權重建議之銷售績效統計方法,其中藉由該績效運算模組根據規則對該統計日訂單資料進行正項銷售績效數值統計的步驟包括:取得生效的績效項目;若該統計日訂單資料不存在,則中斷進行該正項銷售績效數值統計並發出告警;若該統計日訂單資料存在,則判斷該正項銷售績效數值統計是否已執行;若存在已執行正項銷售績效數值統計,則刪除該已執行正項銷售績效數值統計;若不存在該已執行正項銷售績效數值統計,則取得該績效項目的計算型正項規則;對該統計日訂單資料進行正項績效統計並產製訂單明細,其中該訂單明細包含的特徵資訊包括績效指標代碼、規則代碼、日期、通路、門市代碼、員工代碼及訂單編號中的至少其中之一;根據該訂單明細進行該正項銷售績效數值統計,其中該正項銷售績效數值統計包含的特徵資訊包括該績效指標代碼、該規則代碼、該日期、該通路、該門市代碼、該員工代碼及實績值中的 至少其中之一;以及輸出該正項銷售績效數值統計的結果。 The sales performance statistical method with product portfolio weight recommendation as described in item 2 of the patent application scope, wherein the step of performing positive sales performance numerical calculation on the statistical day order data according to the rules by the performance calculation module includes: obtaining effective Performance items; if the order data does not exist on the statistical day, interrupt the statistics of the positive sales performance value and issue an alarm; if the order data exists on the statistical day, determine whether the statistics of the positive sales performance value has been executed; if it exists If the executed positive sales performance statistics are deleted, the executed positive sales performance statistics will be deleted; if the executed positive sales performance statistics are not available, the calculated positive rules for the performance item will be obtained; the statistical date Order data to perform positive item performance statistics and produce order details, where the order details include characteristic information including at least one of performance indicator codes, rule codes, dates, channels, store codes, employee codes, and order numbers; according to the Order details carry out the statistics of the positive item sales performance, where the characteristic information included in the positive item sales performance statistics includes the performance indicator code, the rule code, the date, the channel, the store code, the employee code and the actual performance value of At least one of them; and output the statistical result of the positive item sales performance. 如申請專利範圍第2項所述之具產品組合權重建議之銷售績效統計方法,其中藉由該績效回溯扣除模組根據規則對該統計日訂單資料進行負項銷售績效數值統計的步驟包括:取得生效的績效項目;若該統計日訂單資料不存在,則中斷進行該負項銷售績效數值統計並發出告警;若該統計日訂單資料存在,則判斷該負項銷售績效數值統計是否已執行;若存在已執行負項銷售績效數值統計,則刪除該已執行負項銷售績效數值統計;若不存在該已執行負項銷售績效數值統計,則取得該績效項目的回溯型負項規則;對該統計日訂單資料進行負項績效統計並產製訂單明細,其中該訂單明細包含的特徵資訊包括績效指標代碼、規則代碼、日期、通路、門市代碼、員工代碼及訂單編號中的至少其中之一;若該統計日訂單資料中的訂單曾被列入正項績效,則判斷該訂單明細中對應該正項績效的明細是否已註記銷退;若對應該正項績效的該明細尚未註記銷退,則對該明細進行註記銷退;根據該訂單明細進行該負項銷售績效數值統計;以及 輸出該負項銷售績效數值統計的結果。 The sales performance statistics method with product portfolio weight recommendation as described in item 2 of the patent application scope, wherein the step of performing negative sales performance value statistics on the order data on the statistical day by the performance retroactive deduction module according to the rules includes: obtaining Effective performance items; if the order data does not exist on the statistical day, the negative sales performance value statistics are interrupted and an alarm is issued; if the order data exists on the statistical day, it is judged whether the negative sales performance value statistics have been executed; if If there is any negative sales performance statistics, delete the executed negative sales performance statistics; if there is no executed negative sales performance statistics, then obtain the retroactive negative rules for the performance project; the statistics Daily order data is used to perform negative performance statistics and produce order details, where the order details contain characteristic information including at least one of performance indicator codes, rule codes, dates, channels, store codes, employee codes, and order numbers; if If the order in the order data on the statistical day has been included in the positive performance, it is determined whether the details corresponding to the positive performance in the order details have been written off and refunded; if the details corresponding to the positive performance have not been written off, then Note and refund the details; perform statistics on the negative sales performance based on the order details; and Output the result of numerical statistics of the negative sales performance. 如申請專利範圍第2項所述之具產品組合權重建議之銷售績效統計方法,其中藉由該規則引擎輸出該規則的步驟包括:取得生效的績效項目;取得該績效指標項目及績效樣版規則,其中該績效樣版規則所關聯的特徵包含績效代碼、樣板代碼、通路屬性、規則型態、該規則、權限以及引用中的至少其中之一;判斷該規則是否引用自其他規則,若是,則取得該其他規則以作為該規則,若否,則使用該規則;根據該規則取得對應的規則參數;根據該對應規則參數取得通路設定、產品設定及服務設定;以及對該規則進行重組後輸出該規則。 The sales performance statistical method with product portfolio weight recommendation as described in item 2 of the patent application scope, wherein the steps of outputting the rule by the rule engine include: obtaining effective performance items; obtaining the performance index items and performance sample rules , Where the characteristics associated with the performance sample rules include at least one of performance codes, model codes, channel attributes, rule types, the rules, permissions, and references; determine whether the rules are referenced from other rules, and if so, then Obtain the other rule as the rule, if not, use the rule; obtain the corresponding rule parameters according to the rule; obtain the channel settings, product settings, and service settings according to the corresponding rule parameters; and reorganize the rule and output the rule rule. 如申請專利範圍第2項所述之具產品組合權重建議之銷售績效統計方法,其中藉由該權重運算模組運算出權重結果的步驟包括:取得該績效指標;計算該績效指標的達成率並轉換該達成率為重要性;轉換該重要性為評估尺度;計算該評估尺度的幾何平均數;以及根據該幾何平均數計算權重結果。 The sales performance statistical method with product portfolio weight recommendation as described in item 2 of the patent application scope, wherein the step of calculating the weight result by the weight calculation module includes: obtaining the performance indicator; calculating the achievement rate of the performance indicator and Convert the achievement rate to importance; convert the importance to an evaluation scale; calculate the geometric average of the evaluation scale; and calculate the weighting result according to the geometric average.
TW107134665A 2018-10-01 2018-10-01 Sales performance statistics system with product combination weight recommendation and method thereof TWI681349B (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
TW107134665A TWI681349B (en) 2018-10-01 2018-10-01 Sales performance statistics system with product combination weight recommendation and method thereof

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
TW107134665A TWI681349B (en) 2018-10-01 2018-10-01 Sales performance statistics system with product combination weight recommendation and method thereof

Publications (2)

Publication Number Publication Date
TWI681349B true TWI681349B (en) 2020-01-01
TW202014959A TW202014959A (en) 2020-04-16

Family

ID=69942398

Family Applications (1)

Application Number Title Priority Date Filing Date
TW107134665A TWI681349B (en) 2018-10-01 2018-10-01 Sales performance statistics system with product combination weight recommendation and method thereof

Country Status (1)

Country Link
TW (1) TWI681349B (en)

Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20130191214A1 (en) * 2004-05-20 2013-07-25 Manyworlds, Inc. Adaptive Product Bundling and Pricing System and Method
CN104636950A (en) * 2013-11-07 2015-05-20 财团法人资讯工业策进会 Group object commodity recommendation system and method
TWM505023U (en) * 2015-04-02 2015-07-11 Ta Hwa University Of Science And Technology Multiple criteria decision making device for personalized customer relationship management
US20170278173A1 (en) * 2016-03-25 2017-09-28 International Business Machines Corporation Personalized bundle recommendation system and method
CN107767152A (en) * 2016-08-16 2018-03-06 平安科技(深圳)有限公司 Product purchase intention analysis method and server
TWI626609B (en) * 2014-01-16 2018-06-11 Chunghwa Telecom Co Ltd Production method and system for personal product and vaccine purchase combination

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20130191214A1 (en) * 2004-05-20 2013-07-25 Manyworlds, Inc. Adaptive Product Bundling and Pricing System and Method
CN104636950A (en) * 2013-11-07 2015-05-20 财团法人资讯工业策进会 Group object commodity recommendation system and method
TWI626609B (en) * 2014-01-16 2018-06-11 Chunghwa Telecom Co Ltd Production method and system for personal product and vaccine purchase combination
TWM505023U (en) * 2015-04-02 2015-07-11 Ta Hwa University Of Science And Technology Multiple criteria decision making device for personalized customer relationship management
US20170278173A1 (en) * 2016-03-25 2017-09-28 International Business Machines Corporation Personalized bundle recommendation system and method
CN107767152A (en) * 2016-08-16 2018-03-06 平安科技(深圳)有限公司 Product purchase intention analysis method and server

Also Published As

Publication number Publication date
TW202014959A (en) 2020-04-16

Similar Documents

Publication Publication Date Title
US11055731B2 (en) Parallel processing historical data
US10592811B1 (en) Analytics scripting systems and methods
US11995062B2 (en) System and method for improved data consistency in data systems including dependent algorithms
US7360697B1 (en) Methods and systems for making pricing decisions in a price management system
US10102235B2 (en) Method and system for providing business intelligence data
US11170391B2 (en) Method and system for validating ensemble demand forecasts
US11373199B2 (en) Method and system for generating ensemble demand forecasts
US11295324B2 (en) Method and system for generating disaggregated demand forecasts from ensemble demand forecasts
US9235608B2 (en) Database performance analysis
US8548954B2 (en) Archiving system for massive databases using pre-computed data lifecycles
JP2017072870A (en) Profit and loss forecasting device and profit and loss forecasting program
CN112036631A (en) Purchasing quantity determination method, device, equipment and storage medium
JP2019079104A (en) Data analysis system and creation method of measures
TWI681349B (en) Sales performance statistics system with product combination weight recommendation and method thereof
WO2020086872A1 (en) Method and system for generating ensemble demand forecasts
JP6242362B2 (en) Profit / loss prediction apparatus and profit / loss prediction program
JP7264731B2 (en) API plan prediction system and API plan prediction method
US20140304031A1 (en) Method and system for performing analysis of item order frequency
US20050097065A1 (en) System and method for analyzing relationships between sourcing variables
US12002063B2 (en) Method and system for generating ensemble demand forecasts
JP2004252710A (en) Cost profit management system, method and program
WO2022034719A1 (en) Supply–demand planning device and supply–demand planning method
US20200160272A1 (en) Human resource capital relocation system
KŘÍŽ Business Intelligence řešení pro společnost 1188
JP2005301396A (en) Integrated sales management cooperation system and method